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Related Manuals for Acer TravelMate P2 16
Summary of Contents for Acer TravelMate P2 16
- Page 1 USER’S MANUAL...
- Page 2 Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.
- Page 3 Internal battery........11 Acer ProShield Plus Overview..........56 Your Acer notebook tour Screen view ........... 12 Setting up Acer ProShield Plus....56 Keyboard view ........13 File Encryption / Decryption ...... 57 File Shredder ..........58 Left view ..........14 Personal Secure Drive ......
- Page 4 4 - Table of contents Headphones and microphone ....83 Internet and online security First steps on the net ......91 HDMI Protecting your computer......91 Frequently asked questions Choose an Internet Service Provider ..91 Network connections......... 93 Requesting service ........ 88 Surf the Net!..........
- Page 5 • Where to find the power button, ports and connectors • Windows 11 interface overview • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...
- Page 6 6 - First things first I R S T T H I N G S F I R S T We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides...
- Page 7 Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
- Page 8 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center. Guidelines for safe battery usage Warning...
- Page 9 • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty.
- Page 10 • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved ones. This notebook uses a Lithium-based battery. Do not use it in a humid, wet or corrosive environment.
- Page 11 Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. • Recharge the battery by following the instruction included in the product documentation.
- Page 12 C E R N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 12 3 4 1...
- Page 13 Your Acer notebook tour - 13 Keyboard view Icon Item Description For entering data into your computer. Keyboard See "Using the keyboard" on page Speakers Deliver stereo audio output. Fingerprint Fingerprint reader for Windows Hello reader (optional) and security. Touch-sensitive pointing device.
- Page 14 • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 65 W at 20 V. For optimal performance, please use a certified Acer power adapter or USB Power Delivery device.
- Page 15 Your Acer notebook tour - 15 USB 3.2 Gen 1 information • USB 3.2 Gen 1 compatible port(s): blue. • Compatible with USB 3.2 Gen 1 and earlier devices. • For optimal performance, use USB 3.2 Gen 1-certified devices. • Defined by the USB 3.2 Gen 1 specification (SuperSpeed USB).
- Page 16 16 - Your Acer notebook tour Front view Icon Item Description Accepts one Secure Digital (microSD) MicroSD card card. reader Only one card can operate at a time. Indicates the computer’s battery status. Charging: The light shows amber Battery indicator when the battery is charging.
- Page 17 Your Acer notebook tour - 17 Base view Icon Item Description Reduces dust accumulation, Acer Dust enabling the components to stay Defender cool, perform better and last longer. Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings.
- Page 18 18 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.
- Page 19 Using the keyboard - 19 Hotkey Icon Function Description Switches display output between the display screen, Fn + F7 Display toggle external monitor (if connected) and both. Locks your computer to Lock your secure your information. You Fn + F8 computer can enter password to continue your work.
- Page 20 20 - The Windows OS Desktop O S D I N D O W S E S K T O P Note Screen simulated, subject to change. Feature availability and rollout timing varies by market and device. Item Description Settings Changes the apps settings for your computer.
- Page 21 The Windows OS Desktop - 21 Item Description Displays the situation of network connection, battery level and sound setting. You can toggle Quick settings quick actions to instantly adjust or open settings. Notification Displays the notifications and calendar. Tips and hints for using Windows We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started.
- Page 22 Press the Windows key or select the Windows Start button > Settings > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 11 information: support.microsoft.com/Windows • Support FAQs: support.acer.com...
- Page 23 Using the Precision Touchpad - 23 S I N G T H E R E C I S I O N O U C H P A D The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.
- Page 24 24 - Using the Precision Touchpad Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.
- Page 25 Using the Precision Touchpad - 25 Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Network, Sound and Battery icon to open the Quick settings pane.
- Page 26 This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer ControlCenter, click Settings in the Start menu, select System and then click Recovery.
- Page 27 Recovery - 27 3. Click Set up syncing for OneDrive folder syncing to continue. 4. Make sure the folders that you want to back up are selected and click Start back up to continue.
- Page 28 28 - Recovery 5. You can select View sync progress to watch files sync until it completes. 6. To open the OneDrive folder, double click OneDrive icon in the notification area.
- Page 29 Recovery - 29 Creating a factory default backup Recovery Drive allows you to quickly and easily back up your operating system, installed apps and data. 1. From Start, select Windows Tools in all apps list then Recovery Drive. 2. Select Yes to open the Recovery Drive window. 3.
- Page 30 30 - Recovery 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen.
- Page 31 Recovery - 31 7. Follow the process until it completes. 8. Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
- Page 32 32 - Recovery 3. Click Reset PC to Choose an option.
- Page 33 Recovery - 33 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6.
- Page 34 34 - Recovery 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. Important If you have apps installed on your PC, they will be removed. 8. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files.
- Page 35 Recovery - 35 12.When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Control Center in all apps list then Recovery Management.
- Page 36 36 - Recovery 4. Select Remove everything to reset your PC back to its factory default. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6.
- Page 37 Recovery - 37 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. 8. Click Reset to continue. 9. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 10.The screen will turn back on when it is installing Windows.
- Page 38 38 - Using a Bluetooth connection S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
- Page 39 Using a Bluetooth connection - 39 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
- Page 40 Acer computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.
- Page 41 Connecting to the Internet - 41 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
- Page 42 42 - Connecting to the Internet 4. You will see a list of available wireless networks. Select the one you wish to use. 5. Once you select a wireless network, select Connect.
- Page 43 Connecting to the Internet - 43 6. If required, enter the network’s password. Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
- Page 44 TravelMateSense is a device configuration center that provides you with the comprehensive capabilities to set up workflows, monitor system performance, check the health and charging status of your battery, improve data security, run Acer DustDefender™, as well as receive live update notifications. Note Function varies depending on configuration.
- Page 45 TravelMateSense - 45 To change workflow settings: Click on the Settings icon to enter Workflow Settings page. Select a workflow and make changes as your needs. If you don’t like the choosen functions, you can always reset to the original settings. Click Reset to default settings to restore to default.
- Page 46 46 - TravelMateSense • Under the Acer DustDefender™ tab, click on Clean Now to start cleaning procedure. For more information, select Details. Settings Click the Settings icon and the interface presents to you the current version of TravelMateSense. You are able to update the firmware manually, set automatic checks for the system updates upon startup, and change temperature units as needed.
- Page 47 TravelMateSense - 47 to the Contact Us to locate your local service center for further assistance. Secure Guard TravelMateSense includes four modules that will secure your device from unauthorized access and intrusion. • USB Device Filter • Personal Secure Drive (PSD) •...
- Page 48 48 - TravelMateSense Note Your computer may not have all the modules mentioned above. Please refer to your computer’s specifications to confirm which modules are supported. You will be required to configure Windows Hello that allows you to set up the parameters for improved data security. Set up Windows Hello to begin.
- Page 49 You can only get access to the PSD via Windows Hello authentication. File Secure Empower yourself with robust files protection using Acer ProShield Plus. File Encryption Here you can select files and folders for encryption or decryption. You can protect your files and folders from being modified, read, or even accessed without Windows Hello authentication.
- Page 50 50 - TravelMateSense Encryption Level Tailor encryption strength to your security needs. File Shredder Here you can select files and folders to be completely removed from the hard disk. The File Shredder overwrites the data to make recovering the data impossible. Warning Make sure you select only the information you want to shred.
- Page 51 TravelMateSense - 51 Checkup Select the Checkup tab to swiftly evaluate the health of your system components including battery, storages and RAM with just one single click - Checkup All. • Support Service: Click on and go to Support page. Battery You can check the battery’s health status by clicking Check button.
- Page 52 Specifications vary depending on model or Operating System. Personal Settings In the Personal Settings screen, you can select the systems usage mode, battery charging mode, screen related settings and run Acer DustDefender™ according to your preferences. System Usage Mode There are three available modes to choose from: Silent, Normal and Performance.
- Page 53 TravelMateSense - 53 Battery & USB Charging Battery Charge Mode There are two battery charging options available for your selection: Optimized Battery Charging and Full Battery Charging. It is highly recommended to opt for the Optimized Battery Charging mode. When this mode is selected, the system charges the battery up to 80% capacity, effectively enhancing the overall battery life.
- Page 54 Acer DustDefender™ Acer DustDefender™ works by briefly reversing the fan every 6 hours to flush out dust, enabling the components to stay cool, perform better, and last longer. It is enabled by default. You can manually run Acer DustDefender™...
- Page 55 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...
- Page 56 • USB Device Filter • Alert and Security Report Setting up Acer ProShield Plus The first time you run Acer ProShield Plus, you will be required to set up Windows Hello that allows you to set up the parameters for Acer ProShield Plus.
- Page 57 It is advisable to use a combination of letters and numbers. Once the configuration is complete, you can use either of the following authentications to access the Acer ProShield Plus and decrypt encrypted files. • Face •...
- Page 58 58 - Acer ProShield Plus File Shredder Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make recovering the data impossible. Warning Make sure you select only the information you want to shred. Once you have shredded a file or folder, it is impossible to recover the data.
- Page 59 Acer ProShield Plus - 59 In the PSD window, select the edit button to open the Create a Personal Secure Drive (PSD) page, then set the Location and Capacity. Click Create to exit. Click the toggle button to Open or Close the PSD.
- Page 60 60 - Acer ProShield Plus Use the edit button to reset the Location and Capacity of the PSD. Application Guard Here you can set applications you want to protect. After setting, it will require Windows Hello authentication to access the application.
- Page 61 Acer ProShield Plus - 61 Browser Guard The Browser Guard allows you to protect bookmarks, ID and passwords in Microsoft Edge, Google Chrome, and Mozilla Firefox browsers. In the Browser Guard window, you can select the browsers you want to protect. After setting, it will require Windows Hello authentication to access the application.
- Page 62 62 - Acer ProShield Plus USB Device Filter Here you can set specific USB devices to deny access or read-only.
- Page 63 Acer ProShield Plus - 63 Alert Here you can set the alert for each module On or Off to record invalid access. This feature can also send email notification while events trigger alerts.
- Page 64 The module detects an intruder by sending an email alert, capturing an intruder via the camera, and saving the record in the Security Report. Scan this QR Code to watch our video tutorial for Acer Proshield Plus.
- Page 65 Securing your computer - 65 E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...
- Page 66 66 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.
- Page 67 In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your fingerprint to confirm your identity.
- Page 68 68 - Fingerprint Reader 2. In the Windows Hello setup window, select Get started to begin the fingerprint configuration. 3. Enter your PIN to confirm your identity.
- Page 69 Fingerprint Reader - 69 4. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
- Page 70 70 - Fingerprint Reader 5. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple accounts, you can set up access separately and automatically switch between accounts.
- Page 71 BIOS utility - 71 B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.
- Page 72 72 - Power management O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
- Page 73 Power management - 73 3. Select Change settings that are currently unavailable. 4. Scroll down and disable Turn on fast start-up. 5. Select Save changes.
- Page 74 74 - Battery pack A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.
- Page 75 Battery pack - 75 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
- Page 76 76 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.
- Page 77 Traveling with your computer - 77 R A V E L I N G W I T H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer.
- Page 78 78 - Traveling with your computer What to bring When you are just moving within short distances, you probably do not need to bring anything with you other than your computer. If your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer.
- Page 79 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...
- Page 80 (High-speed USB) and USB 3.2 Gen 1/Gen 2 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1/Gen 2 ports have a blue tongue. For best performance, USB 3.2 Gen 1/Gen 2 devices should always be plugged into USB 3.2 Gen 1/Gen 2 ports.
- Page 81 Thunderbolt 4 port - 81 H U N D E R B O L T P O R T A Thunderbolt 4 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g.
- Page 82 82 - MicroSD card reader I C R O C A R D R E A D E R MicroSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an microSD card 1.
- Page 83 Video and audio connectors - 83 I D E O A N D A U D I O C O N N E C T O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration.
- Page 84 84 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
- Page 85 Got a question? In this section you will find: • Frequently asked questions • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
- Page 86 86 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
- Page 87 Frequently asked questions - 87 icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.
- Page 88 88 - Frequently asked questions Note To access the BIOS utility, press F2 when you see the Acer logo during boot For more information, see Restoring your computer on page Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling.
- Page 89 Fr eq u en tl y as ked qu es t io ns Frequently asked questions - 89 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
- Page 90 90 - Frequently asked questions Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.
- Page 91 Internet and online security - 91 N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 95).
- Page 92 92 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...
- Page 93 Internet and online security - 93 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.
- Page 94 Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
- Page 95 Internet and online security - 95 Internet security software To help you stay ahead of cybercriminals, Acer has partnered with McAfee to offer you security for all your devices. Select Acer computers include protection by McAfee McAfee is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats.
- Page 96 96 - Internet and online security Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like McAfee or Microsoft and that you have a virus. The main motive behind these scams is to extort money from the victim.
- Page 97 Internet and online security - 97 Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go.
- Page 98 98 - Internet and online security as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection.