Troubleshooting
What to do if...
Personal
Communicator
does not turn on
You can't make
calls
You can't
receive calls
Personal
Communicator
won't unlock
Your PIN is
blocked
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• Check the battery. Is it charged, properly fitted and are the contacts clean
and dry?
• Check the signal strength meter. If the signal is weak, move to an open
space or, if in a building, move close to a window.
• Check your network settings. Try to select another network.
• Check your coverage map. Are restrictions set?
• Check your Call Barring and Fixed Dialling settings.
• Have you reached your call charge limit? Reset your limit or contact your
service provider.
• Have you inserted a new SIM card? Make sure no new restrictions have
been imposed.
• Check the signal strength meter. If the signal is weak, move to an open
space or, if in a building, move closer to a window.
• Check Call Diversion and Call Barring settings. Check Ringer and
VibraCall™ settings. If both are off, there is no audible alert.
• Have you inserted a new SIM card? Enter the new PIN code.
• Do you have a replacement Personal Communicator? Enter the default
unlock code of 1234.
• Did you forget your unlock code? Press
your security code).
• Enter the PIN unblocking code supplied with your SIM card.
%
to change it (you will need
73