Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19.
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
– Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: •...
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
• Avoid bending a system board and hard pushing to prevent cracking at each ball-grid-array (BGA) chipset. FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.
• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a personal-computer card (PC card) or the installation of an incompatible card •...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
The Lenovo E4030/E4070 computers come with pre-installed OneKey Recovery System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.
• For Windows 8 and Windows 8.1: Move the cursor to the bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Sleep. To return to normal operation, press any key. In certain circumstances, the computer goes into sleep mode automatically: •...
Chapter 5. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: MBCE50-70W8P 5B20H44828 1G 4025 G FP NDOC ● System board: MBCE50-70W8S 5B20H44810 1G 4025 G FP NDOC ● System board: MBCE50-70NOK 5B20H44888 2G 4025 G FP DOC ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: MBCE50-70W8S 5B20H44793 2G 4030 G FP DOC ● System board: MBCE50-70NOK 5B20H44908 2G 4030 G FP NDOC ● System board: MBCE50-70W8P 5B20H44895 2G 4030 G FP NDOC ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: MBCE50-70NOK 5B20H44866 UMA 4005 G FP DOC ● System board: MBCE50-70W8P 5B20H44851 UMA 4005 G FP DOC ● System board: MBCE50-70W8S 5B20H44837 UMA 4005 G FP DOC ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: MBCE50-70W8P 5B20H44897 UMA 3558 G FP NDOC ● System board: MBCE50-70W8S 5B20H44892 UMA 3558 G FP NDOC ● System board: E40-30 N3520 2G 5B20G07331 1000 ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: E40-70 W8S 5B20G10576 Jet2GI3-4005U 1000 ● System board: E40-70 Jet 2G 5B20G10546 I5-4200U 1000 ● System board: E40-70 W8P 5B20G10520 Jet2GI5-4200U 1000 ● System board: E40-70 W8S 5B20G10574 Jet2GI5-4200U 1000...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: E40-70 UMA 5B20G10564 I3-4010U 1000 ● System board: E40-70 W8P UMA 5B20G10591 I3-4010U 1000 ● System board: E40-70 W8S UMA 5B20G10543 I3-4010U 1000 ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: E40-70 W8P UMA 5B20G10585 I3-4030U 1000 ● System board: E40-70 W8S UMA 5B20G10533 I3-4030U 1000 ● System board: E40-70 Jet 2G 5B20G10571 I3-4120U 1000 ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● System board: E40-70 W8S 5B20G10539 Jet2GI3-4025U 1000 ● System board: E40-70 UMA 5B20G10588 I3-4025U 1000 ● System board: E40-70 W8P UMA 5B20G10535 I3-4025U 1000 ● System board: E40-70 W8S UMA 5B20G10565 I3-4025U 1000...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● CPU Fan C E50-70 5F10H44792 ● 5H40H44761 Heat-Sink C E50-70 DIS ● Heat-Sink C E50-70 UMA 5H40H44909 ● Thermal Module: E40-30 UMA 5H40G07315 ● Thermal Module: E40-30 DIS 5H40G07327 ●...
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Table 3. Major FRUs (continued) FRU descriptions Self-service Optional-service FRU No. E40–30 E40–70 E50–70 ● ● Hard Disk Drive: 500G 5400rpm 16200387 ST500LM012 6G 9.5mm 5.4K 500G HDD ● ● ● Hard Disk Drive: 1TB 5400rpm 16200385 ST1000LM024 6G 9.5mm 5.4K 1T ●...
Table 4. LCD FRUs (continued) No.FRU descriptions Self-service Optional-service E40–30 E40–70 E50–70 number ● Panel: CMI N156BGE-EA1 C2 HD AG S 18201589 LED1 NB LCD ● Panel: AUO B156HTN03.6 FHD AG S LED1 18201583 NB LCD ● Panel: CMI N156HGE-EAB FHD AG S LED1 18201584 NB LCD ●...
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Table 5. Miscellaneous part (continued) FRU descriptions Self-service Optional-service E40–30 E40–70 E50–70 number ● ● (e): DC-in cable: DC-IN Board C E40-30 DIS 5C10G07344 ● (f): Finger Printer bracket: FP Bracket C E40-70 5B40G10596 ● (f): Finger Printer bracket: FP Bracket C E50–70 5B40H44801 ●...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service E40–30 E40–70 E50–70 number ● ● ● Power code Europe 3pin: LINETEK LP-34+H03VV-F 145000585 + LS15 1m code ● ● ● Power code Europe 3pin: Longwell 145000553 LP-34A+H03VV-F+LS-18 1m code ● ●...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service E40–30 E40–70 E50–70 number ● ● ● Power code Australia 3pin: lux 0038+H03VV-F 145500006 0.75/3C+0011 1m code ● ● ● Power code Taiwan 3pin: LINETEK 145000588 LS15+VCTF+LP-53 1m code ● ● ●...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service E40–30 E40–70 E50–70 number ● ● ● Power code Israel 3pin: VOLEX 145000526 SI16S3+H03VV-F+VAC5S 1m code ● ● ● Power code Israel 3pin: lux 0041+H03VV-F 145500012 0.75/3C+0011 1m code ● ● ●...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
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180 degrees more (Cross-section) Notes: • Ensure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table for each step. • Ensure that torque screwdrivers are calibrated correctly following country specifications. Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
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Removal steps of the keyboard Remove two screws (E40). Remove three screws (E50). Step Screw (quantity) Color Torque Black M2.0 × 6mm, flat-head, nylok-coated 1.85 +/- 0.15kgf-cm Chapter 10 Removing or replacing a FRU...
Lift the keyboard a little by its upper edge with a flat blade , and then slide the keyboard frame forward in the direction shown by arrow Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing Make sure that the connector is firmly attached.
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Removal steps of the Optical drive Remove the screw (E40). Remove the screw (E50). Torque Step Screw (quantity) Color SCREW M2*6mm, flat-head, nylok-coated Black 1.85 +/- 0.15kgf-cm Insert a screwdriver into the screw hold and push the optical driver in the direction shown by arrow .
Remove the ODD bezel . Loosen two screws and then detach the ODD bracket Step Screw (quantity) Color Torque Black SCREW M2*3mm, flat-head, nylok-coated (2) 1.85 +/- 0.15kgf-cm 1040 Base cover assembly For access, remove these FRUs: • “1010 External battery pack” on page 62 Removal steps of the base cover assembly Remove the screws that secure the base cover assembly.
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Applying labels to the base cover assembly: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
1050 Hard disk drive or solid-state hybrid drive For access, remove these FRUs in order: • “1010 External battery pack” on page 62 • “1040 Base cover assembly” on page 66 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
Pull the hard disk drive out Detach the bracket by removing the four screws Step Screw (quantity) Color Torque Black M3 × 3mm, flat-head, nylon-coated (4) 3.0 +/- 0.3kgf-cm When installing: Ensure that the hard disk drive or solid-state hybrid drive is firmly attached. 1060 Wireless-LAN /Bluetooth card For access, remove these FRUs in order: •...
Removal steps of the Wireless-LAN /Bluetooth card Unplug the two wireless Lan cable (black and white) in the direction shown by arrow , and then remove the screw Step Screw (quantity) Color Torque Black M2 × 3 mm, flat-head, nylon-coated (1) 1.85 +/- 0.15kgf-cm Remove the card in the direction shown by arrow When installing:...
Removal steps of the memory module Release the two latches on both edges of the socket at the same time in the direction shown by arrows and then unplug the DIMM in the direction shown by arrow When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place.
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Removal steps of the upper case Remove eight screws and two screws on the bottom. (E40) Remove nine screws and three screws on the bottom. (E50) Step Screw (quantity) Color Torque Black M2.5 × 6mm, flat-headed, nylon-coated (8) (E40) 3.0 +/- 0.3kgf-cm M2.5 ×...
Detach power board connector, LED board connector , touch pad connector and finger print reader connector in the direction shown by arrows When installing: Ensure that all the connectors are attached firmly. Remove the upper case in the direction shown by arrow 1090 Audio board, audio board cable, power board, touch pad board cable, finger printer board, LED board and ODD switch board For access, remove these FRUs in order:...
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• “1050 Hard disk drive or solid-state hybrid drive” on page 68 • “1060 Wireless-LAN /Bluetooth card” on page 69 • “1080 Upper case” on page 71 Removal steps of audio board, audio board cable, power board, touch pad board cable, finger printer board, LED board and ODD switch board Detach Audio board cable connector .
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Peel off the adhesive tape securing the power board, remove one screw , and then remove the power board in the direction shown by arrow Step Screw (quantity) Color Torque black M2 × 3mm, flat-head, nylon-coated (1) 1.85 +/- 0.15kgf-cm Detach the connector , and then remove the touch pad board cable in the direction shown by arrow When installing: make sure that the touch pad board cable connector is firmly attached.
Remove the finger printer broad in the direction shown by arrow Push forward the LED board and remove it in the direction shown by arrow (E40). Detach ODD switch board connector , remove two screws , and then remove the ODD switch board in the direction shown by arrow (E50).
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• Avoid rough handling of any kind. • At every point in the process, be sure not to drop or stack the system board. • If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material.
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Remove one screw and three screws Remove one screw and four screws Step Screw (quantity) Color Torque M2 × 5mm, flat-headed, nylon-coated (1) (E40) Silver 1.85 +/- 0.15kgf-cm M2 × 6mm, flat-headed, nylon-coated (1) (E50) Black 1.85 +/- 0.15kgf-cm M2.5 × 6mm, flat-headed, nylon-coated (3) (E40) Black 3.0 +/- 0.3kgf-cm M2.5 ×...
Unplug DC-in cable connector When installing: Ensure that the connectors are attached firmly. Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the USB ports as shown in , and make sure that they are attached to the holes on the base cover as shown.
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• “1030 Optical disk drive” on page 64 • “1040 Base cover assembly” on page 66 • “1050 Hard disk drive or solid-state hybrid drive” on page 68 • “1060 Wireless-LAN /Bluetooth card” on page 69 • “1080 Upper case” on page 71 •...
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Unplug the fan connector in the direction shown by arrow When installing: Ensure that the fan connector is attached firmly. Remove the thermal fan assembly in the direction shown by arrow Chapter 10 Removing or replacing a FRU...
1120 Speaker assembly, docking LED lens and docking bracket For access, remove these FRUs in order: • “1010 External battery pack” on page 62 • “1020 Keyboard” on page 62 • “1030 Optical disk drive” on page 64 • “1040 Base cover assembly” on page 66 •...
Loose one screw and then remove the docking bracket in the direction shown by arrow Torque Step Screw (quantity) Color M2.5 × 5mm, flat head, nylon-coated (1) Black 3.0 +/- 0.3kgf-cm 1130 LCD unit, docking board, docking cable and DC-in cable For access, remove this FRU: •...
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Removal steps of the LCD unit, docking board, docking cable and DC-in cable Release the antenna cables from the cable guide , and then remove two screws and two screws Step Screw (quantity) Color Torque Black M2.5 × 6mm, flat-headed, nylon-coated (2) (E40) 3.0 +/- 0.3kgf-cm M2.5 ×...
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Detach the LCD unit from the upper case Remove the DC-in cable (E40). Loose one screw and then remove the docking board, docking cable and DC-in cable in the direction shown by arrow (E50). Step Screw (quantity) Color Torque M2.5 × 4mm, flat head, nylon-coated (1) Silver 3.0 +/- 0.3kgf-cm Chapter 10...
1140 LCD front bezel For access, remove this FRU: • “1010 External battery pack” on page 62 • “1020 Keyboard” on page 62 • “1030 Optical disk drive” on page 64 • “1040 Base cover assembly” on page 66 • “1050 Hard disk drive or solid-state hybrid drive”...
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• “1080 Upper case” on page 71 • “1090 Audio board, audio board cable, power board, touch pad board cable, finger printer board, LED board and ODD switch board” on page 73 • “1100 System board” on page 76 • “1120 Speaker assembly, docking LED lens and docking bracket” on page 82 •...
Remove four screws and the remove the hinges in the direction shown by arrow (E50). Torque Step Screw (quantity) Color M2.5 × 4mm, flat-headed, nylon-coated (4) Silver 3.0 +/- 0.3kgf-cm 1160 Integrated camera and LCD cable For access, remove these FRUs in order: •...
Removal steps of the camera and LCD cable Disconnect the connector , remove the integrated camera from the LCD cover in the direction shown by arrow , and then release the LCD cable from the cable guide When installing: Stick the integrated camera to the top center of the LCD cover and adjust the placement of it to make sure the connector is attached firmly.
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When installing: Route the antenna cables along the cable guides and secure the antenna boards with adhesive tapes. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo OneKey Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...