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WM14N2W4 Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 27 Installation and connection Note: The appliance has undergone 4.1 Unpacking the appliance a function test at the factory. This may cause water stains in the appli- ATTENTION! ance, which the first wash cycle re-...
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
en Before using for the first time To align the appliance, turn the ap- Before using for the first time 5 Before using for the pliance feet. Check that the appli- ance is level using a spirit level. first time Prepare the appliance for use. Before using for the first time 5.1 Starting an empty wash- ing cycle...
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Before using for the first time en Add washing powder containing oxygen bleach to compartment II. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates.
en Familiarising yourself with your appliance Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 23 Programme selector → Page 28...
en Display Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 22 Recommendation for the maximum load capacity for the selected program in kg.
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Display en Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 31 Prewash is activated. → "Buttons", Page 22 Washing with additional water and a rinse cycle is activ- ated.
en Buttons Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons Button Selection More information Start Nachlegen Start Start, cancel or pause the pro- ¡ gramme. Cancel ¡ Pause ¡ varioSpeed Activate Activate or deactivate a shorter pro- ¡...
Programmes en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information on pro- ¡ gramme selection. For programmes with a temperature setting of 80 °C or 90 °C, the actual ¡ temperature may deviate from the specified temperature. The washing effect and hygiene expected at the specified temperatures is nevertheless achieved.
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en Programmes Programme Description Max. load (kg) Max. 1200 rpm ¡ Schnell / Mix Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry. Programme setting: Max. 60 °C ¡ Max. 1400 rpm ¡ Fein / Seide Wash delicate, washable items made from silk, vis- cose and synthetic fabrics.
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Programmes en Programme Description Max. load (kg) Max. 1400 rpm ¡ Blusen / Hem- Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Note: Use the Fein / Seide programme to wash shirts and blouses made from silk or delicate fab- rics.
en Programmes Programme Description Max. load (kg) Programme setting: Max. 40 °C ¡ Max. 1200 rpm ¡ Trommel Reini- Clean and care for the drum. – Use this programme in the following cases: Before using the appliance for the first time ¡ If you regularly wash at temperatures of 40 °C or ¡...
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 47. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
en Detergents and care products If required, adjust the programme Detergents and care products 12 Detergents and care settings. → Page 28 products 13.3 Adjusting the pro- The manufacturer's instructions for Detergents and care products gramme settings use and dosage can be found on the packaging.
Basic operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. 13.6 Using the measuring aid 13.7 Adding detergent and care product To more easily measure the liquid detergent, you can use a measuring Note: Observe the information about...
en Basic operation The drum rotates and load detec- 13.11 Cancelling the pro- tion takes place. This can take up gramme to 2 minutes, after which water enters the drum. Press Start Nachlegen. The display shows the programme Open the door. duration or the programme end The appliance door remains time.
Childproof lock en Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out on the display. Basic settings 15 Basic settings You can configure the basic settings Basic settings...
en Cleaning and servicing for caring for the inside of the ap- 15.2 Changing the basic set- pliance. tings → "Accessories", Page 27 Set the programme selector to po- 16.2 Cleaning the detergent sition 1. → Page 31 Press Start Nachlegen and, at the drawer same time, turn the programme Pull out the detergent drawer.
Cleaning and servicing en Clean the detergent drawer and in- 16.3 Cleaning the drain pump sert with water and a brush, and Clean the drain pump regularly, at then dry them. least once a year, as well as in the event of faults, e.g. blockages or rat- tling noises.
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en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty.
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Cleaning and servicing en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that the impeller in the drain pump can rotate.
en Troubleshooting Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 47 flashes. The automatic voltage control system detects an un- authorised voltage drop. No remedial action possible. ▶ Note: If the power supply is stable, the programme continues to run as normal.
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Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Switch the appliance off and then on again. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relev- ant circuit breaker in the fuse box.
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en Troubleshooting Fault Cause and troubleshooting The door cannot Water level is too high. be opened. Select a suitable programme for draining. ▶ → "Programmes", Page 23 Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 46 The water is not drain- Drain pipe or water outlet hose is blocked.
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing Start Nachlegen has not been pressed. in. Detergent is not Press Start Nachlegen. ▶ being dispensed. The filter in the water inflow is blocked. Clean the water inflow filter. ▶ The tap is turned off. Turn on the tap.
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en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Appliance is not correctly aligned. ment of the appliance → "Aligning the appliance", Page 15 ▶ whilst spinning. The appliance feet are not fixed. Secure the appliance feet. ▶ → "Aligning the appliance", Page 15 Transit bolts have not been removed. → "Removing the transit bolts", Page 13.
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Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Schleudern programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Loud noises during Appliance is not correctly aligned. the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Ensure that the drain pipe and water drain hose are ▶ satisfactory. The laun- not kinked or trapped. dry is too wet/too The unbalanced load detection system has interrupted damp. the spin cycle because the laundry is unevenly distrib- uted.
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Troubleshooting en Fault Cause and troubleshooting Damp stains have Water droplets from the drum or from the door have formed on the fabrics moistened the fabrics. The drops come from either after the end of the condensed steam or the residual moisture from the pro- previous wash programme.
en Transportation, storage and disposal 17.1 Emergency release 18.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 33 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 18.4 Disposing of old appli- Customer Service 19 Customer Service ance Function-relevant genuine spare parts Customer Service Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
en Customer Service 19.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. If our Aqua-Stop system is defect- ¡ ive and causes water damage, we will make good the damage for private users.
Consumption values en Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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en Technical data Appliance depth 106.3 cm with door open Weight 71.6 kg Maximum load 8.0 kg Mains voltage 220-240 V, 50 Hz Minimum in- 10 A stallation protec- tion Nominal power 2300 W Power consump- Off mode: ¡ tion 0.15 W Left-on mode: ¡ 0.50 W Water pressure Minimum: ¡...
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EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34...