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Fix issues : App issues
Messages app stopped
1.
Check that you have not disabled permissions for the Messages app. If any permissions are turned off,
turn them on
and try using the app again.
2.
Force stop the app. This completely shuts down the app, including any background services that may be
causing your issue.
3.
Uninstall any recent app updates.
Touch & hold
4.
Clear the app's cache. This frees up space by removing temporary files.
5.
Reset the phone.
Keyboard not working
If your keyboard has problems, like a missing spacebar:
1.
Check for updates
2.
Turn your phone off and then on again.
3.
Clear the cache for the keyboard app.
Problems with Facebook, WhatsApp, other apps
If you're having problems with messaging apps that you installed:
1.
Check for updates to the app.
2.
If you can open the app, touch
3.
Turn your phone off and then on again.
4.
Clear the app's cache.
, then touch
App info > > Uninstall updates.
to your keyboard app.
or > Help and look for troubleshooting information.
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