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Table 6-2
Solving Network Problems (continued)
Wake-on-LAN feature is not functioning.
Cause
Network driver does not detect network controller.
Cause
Network controller is disabled.
Incorrect network driver.
Network status link light never flashes.
NOTE:
The network status light is supposed to flash when there is network activity.
Cause
No active network is detected.
Network controller is not set up properly.
Network controller is disabled.
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Chapter 6 Troubleshooting without diagnostics
Solution
1.
From the Start screen, type c, and then select Control Panel
from the list of applications.
2.
Select Network and Sharing Center, and then click the
Ethernet link next to the connection.
3.
Click the Properties button.
4.
Click the Configure button.
5.
Click the Power Management tab, then enable the
appropriate Wake-on LAN option.
Solution
1.
Run Computer Setup and enable network controller.
2.
Enable the network controller in the operating system using
Device Manager.
To access Device Manager in Windows 7, click Start, select
Control Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start
screen, type c, select Control Panel from the list of
applications, and then select Device Manager.
Check the network controller documentation for the correct
driver or obtain the latest driver from the manufacturer's Web
site.
Solution
Check cabling and network equipment for proper connection.
Check for the device status within Windows, such as Device
Manager for driver load and the Network Connections applet
within Windows for link status.
To access Device Manager in Windows 7, click Start, select
Control Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start screen,
type c, select Control Panel from the list of applications, and then
select Device Manager.
1.
Run Computer Setup and enable network controller.
2.
Enable the network controller in the operating system using
Device Manager.
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