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Asus RT-N12E/C1 User Manual
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Asus RT-N12E/C1 User Manual

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Summary of Contents for Asus RT-N12E/C1

  • Page 1 User Guide Wireless-N Router...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

  • Page 3: Table Of Contents

    Table of contents Getting to know your wireless router Package contents .................6 Your wireless router ..............7 Positioning your router ............10 Setup Requirements ..............11 Router Setup ................12 1.5.1 Wired connection ..............12 1.5.2 Wireless connection .............13 Getting started Logging into the Web GUI ............. 15 Quick Internet Setup (QIS) with Auto-detection ...
  • Page 4 Table of contents 4.1.5 RADIUS Setting ..............32 4.1.6 Professional ................33 LAN ....................35 4.2.1 LAN IP ..................35 4.2.2 DHCP Server ................35 4.2.3 Route ..................37 4.2.4 IPTV ....................37 WAN ....................38 4.3.1 Internet Connection .............38 4.3.2 Port Trigger ................40 4.3.3 Virtual Server/Port Forwarding ........42 4.3.4 DMZ....................45 4.3.5 DDNS ..................46 4.3.6 NAT Passthrough ..............47...
  • Page 5 Table of contents System Log .................. 56 Utilities Device Discovery ............... 57 Firmware Restoration .............. 57 Troubleshooting Basic Troubleshooting ............. 58 Frequently Asked Questions (FAQs) ........60 Appendices Notices ....................... 67 ASUS Contact information ..............81 Networks Global Hotline Information..........82...

  • Page 6: Getting To Know Your Wireless Router

    1.1 Package contents Wireless-N Router Warranty Card Power adapter Quick Start Guide NOTES: • If any of the items are damaged or missing, contact ASUS for technical inquiries and support. Refer to the ASUS Support Hotline list at the back of this user manual. • Keep the original packaging material in case you would need future warranty services such as repair or replacement.

  • Page 7: Your Wireless Router

    1.2 Your wireless router Wireless N Router Power LED Off: No power. On: Device is ready. 2.4GHz LED Off: No 2.4GHz signal. On: Wireless system is ready. WAN LED Off: No power or no physical connection. On: Has physical connection to a wide area network (WAN). LAN 1~4 LED Off: No power or no physical connection.
  • Page 8 Power (DC-IN) port Insert the bundled AC adapter into this port and connect your router to a power source. NOTES: • Use only the adapter that came with your package. Using other adapters may damage the device. • Specifications: DC Power adapter DC Output: +19V with max 1.75A current; Operating 0~40 Storage 0~70...
  • Page 9 Bottom panel Item Description Mounting hooks Use the mounting hooks to mount your router on concrete or wooden surfaces using two round head screws. Air vents These vents provide ventilation to your router. NOTE: Mounting the wireless router to a wall is not recommended as it reduces wireless performance.

  • Page 10: Positioning Your Router

    2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss. • Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates. • To ensure the best wireless signal, orient the three detachable antennas as shown in the drawing below. 45° 45°...

  • Page 11: Setup Requirements

    1.4 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/ 1000BaseTX) • IEEE 802.11b/g/n wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: • If your computer does not have built-in wireless capabilities, you may install an IEEE 802.11b/g/n WLAN adapter to your computer to connect to the network.

  • Page 12: Router Setup

    1.5 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well. • Reboot your cable modem and computer (recommended). 1.5.1 Wired connection NOTE: You can use either a straight-through cable or a crossover cable for wired connection.

  • Page 13: Wireless Connection

    2. Using the bundled network cable, connect your computer to your wireless router’s LAN port. IMPORTANT! Ensure that the LAN LED is blinking. 3 Using another network cable, connect your modem to your wireless router’s WAN port. 4. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet.
  • Page 14 3. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet. 4. Install an IEEE 802.11b/g/n WLAN adapter on your computer. NOTES: • For details on connecting to a wireless network, refer to the WLAN adapter’s user manual. • To set up the security settings for your network, refer to the section Setting up the wireless security settings in Chapter 3 of this user manual.

  • Page 15: Getting Started

    Getting started 2.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.

  • Page 16: Quick Internet Setup (Qis) With Auto-Detection

    2.2 Quick Internet Setup (QIS) with Auto- detection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTES: • When setting the Internet connection for the first time, press the reset button on your wireless router to reset it to its factory default settings.
  • Page 17 3. Your Internet and wireless settings are displayed. 4. Read the wireless network connection tutorial.

  • Page 18: Connecting To Your Wireless Network

    2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, select the wireless network you want to connect to.

  • Page 19: Configuring The General Settings

    Configuring the General settings 3.1 Network Map Network Map allows you to configure your network’s security settings, manage your network clients.

  • Page 20: Set Up The Wireless Security

    3.1.1 Set up the wireless security To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2. On the Network Map screen and under System Status, you can configure the wireless security settings such as SSID, security level, and encryption settings.

  • Page 21: Create A Guest Network

    3.2 Create a Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. To create a guest network: 1. From the navigation panel, go to General > Guest Network. 2.

  • Page 22: Traffic Manager

    3.3 Traffic Manager 3.3.1 Manage QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Traffic Manager > QoS tab.

  • Page 23: Traffic Monitor

    3.3.2 Traffic Monitor The traffic monitor function allows you to access the bandwidth usage and speed of your Internet, wired, and wireless networks. It allows you to monitor network traffic even on a daily basis. NOTE: Packets from the Internet are evenly transmitted to the wired and wireless devices.

  • Page 24: Set Up Parental Controls

    3.4 Set up Parental Controls Parental Controls allow you to control the Internet access time. Users can set the time limit for a client’s network usage. To use the parental control function: 1. From the navigation panel, go to General > Parental Controls. 2.

  • Page 25: Configure Advanced Settings

    Configure Advanced Settings 4.1 Wireless 4.1.1 General The General tab allows you to configure the basic wireless settings. To configure basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General tab. 2. Assign a unique name containing up to 32 characters for your SSID (Service Set Identifier) or network name to identify your wireless network.
  • Page 26 3. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID. When this function is enabled, you would need to enter the SSID manually on the wireless device to access the wireless network. 4. Select any of these wireless mode options to determine the types of wireless devices that can connect to your wireless router: • Auto: Select Auto to allow 802.11n, 802.11g, and 802.11b...
  • Page 27 • WPA2 Personal/WPA Auto-Personal: This option provides strong security. If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key). • WPA2 Enterprise/WPA Auto-Enterprise: This option provides very strong security. It is with integrated EAP server or an external RADIUS back-end authentication server.

  • Page 28: Wps

    4.1.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1.
  • Page 29 NOTE: WPS supports authentication using Open System, WPA-Personal, and WPA2-Personal. WPS does not support a wireless network that uses a Shared Key, WPA-Enterprise, WPA2-Enterprise, and RADIUS encryption method. 3. In the WPS Method field, select Push button or Client PIN Code.

  • Page 30: Wds

    • Hybrid: Enable the wireless bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the access point.

  • Page 31: Wireless Mac Filter

    4.1.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless >...

  • Page 32: Radius Setting

    4.1.5 RADIUS Setting RADIUS (Remote Authentication Dial in User Service) Setting provides an extra layer of security when you choose WPA- Enterprise, WPA2-Enterprise, or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise, or Radius with 802.1x.

  • Page 33: Professional

    4.1.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the following: • Enable Radio: Select Yes to enable wireless networking. Select No to disable wireless networking.
  • Page 34 • Set AP Isolated: Prevent wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select No to disable. • Multicast Rate (Mbps): Select the multicast transmission rate or click Disable to switch off simultaneous single transmission.

  • Page 35: Lan

    4.2 LAN 4.2.1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1.
  • Page 36 3. In the Domain Name text box, enter a domain name for the wireless router. 4. In the IP Pool Starting Address field, key in the starting IP address. 5. In the IP Pool Ending Address field, key in the ending IP address.

  • Page 37: Route

    4.2.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1.

  • Page 38: Wan

    4.3 WAN 4.3.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types. To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection tab. 2.
  • Page 39 To avoid connection issues due to an unregistered MAC address, you can: • Contact your ISP and update the MAC address associated with your ISP service. • Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP.

  • Page 40: Port Trigger

    4.3.2 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: • More than one local client needs port forwarding for the same application at a different time.
  • Page 41 • Trigger Port: Specify a trigger port to open the incoming port. • Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. NOTES: • When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000.

  • Page 42: Virtual Server/Port Forwarding

    Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network. NOTE: When port forwarding is enabled, the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN.
  • Page 43 2. Configure the following settings below. When done, click Apply. • Enable Port Forwarding: Choose Yes to enable Port Forwarding. • Famous Server List: Determine which type of service you want to access. • Famous Game List: This item lists ports required for popular online games to work correctly.
  • Page 44 • You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server.

  • Page 45: Dmz

    4.3.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network.

  • Page 46: Ddns

    DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS. If you want to use ASUS DDNS, fill in the Host Name in the format of xxx.asuscomm.com (xxx is your host name).

  • Page 47: Nat Passthrough

    4.3.6 NAT Passthrough NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients. PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP Passthrough are enabled by default. To enable / disable the NAT Passthrough settings, go to the Advanced Settings >...

  • Page 48: Ipv6

    4.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2.

  • Page 49: Firewall

    4.5 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 4.5.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall >...

  • Page 50: Keyword Filter

    To set up a URL filter: 1. From the navigation panel, go to Advanced Settings > Firewall > URL Filter tab. 2. On the Enable URL Filter field, select Enabled. 3. Enter a URL and click the add button. 4. Click Apply. 4.5.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords.

  • Page 51: Network Services Filter

    3. Enter a word or phrase and click the Add button. 4. Click Apply. NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites).

  • Page 52: Ipv6 Firewall

    4.6 IPv6 Firewall By default, your ASUS wireless router blocks all unsolicited incoming traffic. The IPv6 Firewall allows incoming traffic coming from specified services to go through your network.

  • Page 53: Administration

    4.7 Administration 4.7.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode tab. 2.

  • Page 54: System

    4.7.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration > System tab. 2. You can configure the following settings: • Change router login password: You can change the password and login name for the wireless router by entering a new name and password.

  • Page 55: Firmware Upgrade

    4.7.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade tab. 2. In the New Firmware File field, click Browse to locate the downloaded file.

  • Page 56: System Log

    4.8 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2. You can view your network activities in any of these tabs: • General Log • Wireless Log • DHCP Lease...

  • Page 57: Utilities

    • Download and install the wireless router's utilities at ASUS support site. http://support.asus.com • For MAC OS, please download and install at Mac App Store. 5.1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device, and allows you to configure the wireless networking settings. To launch the Device Discovery utility: • You can find it on your computer in the following folder ASUS Utility >...

  • Page 58: Troubleshooting

    Administration > Firmware Upgrade tab. Click Check to verify if the latest firmware is available. 2. If the latest firmware is available, visit ASUS global website to download the latest firmware. 3. From the Firmware Upgrade page, click Browse to locate the firmware file.
  • Page 59 SSID (wireless network name), encryption method, and password are correct. Check if your network settings are correct. • Each client on the network should have a valid IP address. ASUS recommends that you use the wireless router’s DHCP server to assign IP addresses to computers on your network.

  • Page 60: Frequently Asked Questions (Faqs)

    6.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”. Ensure that the Caps Lock key is disabled when you enter the login information.
  • Page 61 The client cannot establish a wireless connection with the router. • Out of Range: • Move the router closer to the wireless client. • T ry to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router. • DHCP server has been disabled: 1. Launch the web GUI. Go to General > Network Map> Clients and search for the device that you want to connect to the router.
  • Page 62 The following are the factory default settings: User Name: admin Password: admin Router Login: http://router.asus.com SSID: ASUS_XX Firmware upgrade failed. Launch the rescue mode and run the Firmware Restoration utility. Refer to section 5.2 Firmware Restoration on how to use the...
  • Page 63 Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. Disable the proxy server, if enabled. Windows ® 1. Click Start > Internet Explorer to launch the browser. 2.
  • Page 64 MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Cllick Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server.
  • Page 65 3. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically. 4. Click OK when done. MAC OS 1. Click the Apple icon located on the top left of your screen.
  • Page 66 Disable the dial-up connection, if enabled. Windows ® 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections tab. 3. Tick Never dial a connection. 4. Click OK when done. NOTE: Refer to your browser's help feature for details on disabling the dial-up connection.

  • Page 67: Appendices

    We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus. com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 68 residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 69 Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: - EN60950-1/A12:2011+A2:2013 - Safety of Information Technology Equipment EN 62311:2008...
  • Page 70 Industry Canada statement This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 71 警語 低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公 司、商號或使用者均不得擅自變更頻率、加大功率或變更原設 計之特性及功能。 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合 法通信；經發現有干擾現象時，應立即停用，並改善至無干擾 時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻 射性電機設備之干擾。 MPE警語 「電磁波曝露量MPE標準值1mW/cm2，送測產品實測值為0.270 mW/cm2」 GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license.
  • Page 72 Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
  • Page 73 We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software. Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software.
  • Page 74 of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.
  • Page 75 the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole.
  • Page 76 cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code.
  • Page 77 Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
  • Page 78 on consistent application of that system; it is up to the author/ donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
  • Page 79 NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 80 For Turkey only Authorised distributors in Turkey: BOGAZICI BIL GISAYAR SAN. VE TIC. A.S. Tel. No.: +90 212 3311000 Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL CIZGI Elektronik San. Tic. Ltd. Sti. Tel. No.: +90 212 3567070 Address: CEMAL SURURI CD. HALIM MERIC IS MERKEZI No: 15/C D:5-6 34394 MECIDIYEKOY/ ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST.

  • Page 81: Asus Contact Information

    +88628947761 Online support support.asus.com ASUS COMPUTER INTERNATIONAL (America) Address 800 Corporate Way, Fremont, CA 94539, USA Telephone +15107393777 Fax +15106084555 Website usa.asus.com Online support support.asus.com ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, D-40880 Ratingen, Germany Fax +49-2102-959931 Website asus.com/de Online contact eu-rma.asus.com/sales Technical Support Telephone (Component) +49-2102-5789555 Telephone Germany (System/Notebook/Eee/LCD)

  • Page 82: Networks Global Hotline Information

    Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri Czech Republic 00420-596766888 08:00-17:00 Mon-Fri Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri United Kingdom 0044-1442265548 09:00-17:00 Mon-Fri Ireland 0035-31890719918 09:00-17:00 Mon-Fri Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri Ukraine 0038-0445457727 09:00-18:00 Mon-Fri...
  • Page 83 Networks Global Hotline Information Region Country Hotline Numbers Service Hours Australia 1300-278788 09:00-18:00 Mon-Fri New Zealand 0800-278788 09:00-18:00 Mon-Fri Japan 09:00-18:00 Mon-Fri 0800-1232787 09:00-17:00 Sat-Sun 09:00-18:00 Mon-Fri 0081-473905630 ( Non-Toll Free ) 09:00-17:00 Sat-Sun Korea 0082-215666868 09:30-17:00 Mon-Fri Thailand 0066-24011717 09:00-18:00 Mon-Fri 1800-8525201 Singapore...
  • Page 84 Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri NOTES: • UK support e-mail: network_support_uk@asus.com. • For more information, visit ASUS support site at: http://support.asus.com Manufacturer: ASUSTeK Computer Inc. Tel: +886-2-2894-3447 Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN ASUS Computer GmbH Authorised representative Address: HARKORT STR. 21-23, 40880 in Europe: RATINGEN, GERMANY...

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