This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo Y470/Y570 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Lenovo Y470/Y570 Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo Y470/Y570 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Lenovo Y470/Y570 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Lenovo Y470/Y570 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.
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Lenovo Y470/Y570 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo Y470/Y570 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://consumersupport.lenovo.com/. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer. •...
Lenovo Y470/Y570 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo Y470/Y570” on page 27. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging...
Lenovo Y470/Y570 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
1. Insert the bootable Start Recovery Disc into the optical drive. 2. Start the computer. When the Lenovo logo comes up, immediately press F12; on the boot sequence menu, select the optical drive as the first boot-up device.
Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP).
Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
Lenovo Y470/Y570 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. To cause the computer to enter hibernation mode, follow the steps below: •...
• “FRU replacement notices” on page 32 • “Removing and replacing an FRU” on page 33 • “Locations” on page 74 • “Parts list” on page 77 Specifications The following table lists the specifications of the Lenovo Y470/Y570: Table 1. Specifications Feature Processor Core Chipset...
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Lenovo Y470/Y570 Hardware Maintenance Manual Table 1. Specifications (continued) Feature I/O port MODEM slot Audio Video Ethernet (on the system board) PCI Express Mini Card slot WLAN WWAN Bluetooth wireless Keyboard Touch pad Finger Print Reader Integrated camera Battery AC adapter...
Lenovo Y470/Y570 Status indicators The system status indicators below show the computer status: a b c...
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Lenovo Y470/Y570 Hardware Maintenance Manual Table 2. Status indicators Indicator Caps lock Num lock Drive in use White: Data is being read from or written to the hard disk Touchpad Power on Battery status Wireless status GPU switch indicator Meaning White: Caps Lock mode is enabled.
Fn + End: Fn + PgDn (Y470): Fn + ↑ / ↓: Fn + → / ←: Lenovo Y470/Y570 Turn on/off the integrated camera. Enter sleep mode. Turn on/off the backlight of the LCD screen. Open the interface for the display device switch to select this notebook or an external display.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Before touching it, establish personal grounding by touching a ground point with one hand or using an electrostatic discharge (ESD) strap (P/N 6405959) to remove potential shock reasons. Note: The illustrations used in this section are of the Lenovo Y570, unless otherwise stated. Lenovo Y470/Y570...
Lenovo Y470/Y570 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the manual battery latch...
Lenovo Y470/Y570 1020 Dummy card For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 2. Removal steps of dummy cards Remove the dummy card in the direction shown by arrows...
• Before removing the drive, suggest the customer to backup all the information on it if possible. • Never remove the drive while the system is operating or is in suspend mode. Figure 4. Removal steps of hard disk drive Remove the frame fixing screws Lenovo Y470/Y570...
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Lenovo Y470/Y570 Hardware Maintenance Manual Pull the tab in the direction shown by arrow Take out the hard disk drive secured in a metal frame Step When installing: Make sure that the HDD connector is attached firmly. Screw (quantity) M2.5 × 4 mm, flat-head, nylok-coated M2.5 ×...
, insert a screwdriver into the screw hole and push the optical drive in the direction shown by arrow direction shown by arrow Step Screw (quantity) M2.5 × 10 mm, flat-head, nylokcoated Lenovo Y470/Y570 . Pull the optical drive out in the Color Black Torque 1.5 ~ 2.0 kgfcm...
Notes: wireless LAN card has 2 cables in step Wireless LAN card in some models may have 3 cables in step Step Screw (quantity) M2 × 3 mm, flat-head, nylok-coated (1) Black Lenovo Y470/Y570 , and then remove the Color Torque 1.0 ~ 1.5 kgfcm...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 7. Removal steps of PCI Express Mini Card for wireless LAN/WAN and TV Card (continued) Remove the card in the direction shown by arrow Y470: Y570: When installing: • In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled 1, and the white cable (2nd) (AUX) into jack labeled 2 on the card.
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Y570: Disconnect the TV card cable Y570: Remove the card in the direction shown by arrow Step Screw (quantity) M2.0 × 3 mm, flat-head, nylokcoated Lenovo Y470/Y570 , and then remove the screw Color Torque Black 1.0 ~ 1.5 kgfcm...
Lenovo Y470/Y570 Hardware Maintenance Manual 1080 Keyboard For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 8. Removal steps of keyboard Y470: Remove eight screws Y470: Lift the cap sensor board in the direction shown by arrow...
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Y470: Remove two screws . Lift the keyboard a little connector in the direction shown by arrow Step Screw (quantity) M2.0 × 3 mm, flat-head, nylokcoated (2) Black Lenovo Y470/Y570 , and then detach the Color Torque 1.0 ~ 1.5 kgfcm...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 8. Removal steps of keyboard (continued) Y570: Remove the screw Y570: Loosen the keyboard with fingers in the direction shown by arrow Step Screw (quantity) M2.5 × 8 mm, flat-head, nylokcoated (1) Black Color Torque 1.5 ~ 2.0 kgfcm...
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Lenovo Y470/Y570 Figure 8. Removal steps of keyboard (continued) Y570: Lift the keyboard a little , and then detach the connector in the direction shown by arrow Y570: Lift the keyboard cover in the direction shown by arrow...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 8. Removal steps of keyboard (continued) Loosen two screws Step to remove the power board. Screw (quantity) M2.0 × 2 mm, flat-head, nylokcoated (2) Black Color Torque 1.0 ~ 1.5 kgfcm...
Screw (quantity) M2.5 × 8 mm, flat-head, nylokcoated (12) Black M2 × 2 mm, flat-head, nylok-coated (4) M2 × 3 mm, flat-head, nylok-coated (3) , four screws and three screws Lenovo Y470/Y570 on the Color Torque 1.5 ~ 2.0 kgfcm Black 1.0 ~ 1.5 kgfcm...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 9. Removal steps of keyboard bezel (continued) Y470: Remove the screw Y570: Remove two screws Step Screw (quantity) Y470: M2.5 × 4 mm, flat-head, nylok- coated (1) Y570: M2.5 × 8 mm, flat-head, nylok-...
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Y570: Detach and the LCD connector in the direction shown by arrow the FPC connectors in the direction shown by arrow When installing: Make sure that all the FPC connectors, microphone connectors and LCD connector are attached firmly. Lenovo Y470/Y570 . Unplug the microphone...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 9. Removal steps of keyboard bezel (continued) Remove the keyboard bezel in the direction shown by arrow...
• “1050 Optical drive” on page 39 • “1060 DIMM” on page 40 • “1070 PCI Express Mini Card for wireless LAN/WAN and TV Card” on page 41 • “1080 Keyboard” on page 44 • “1090 Keyboard bezel” on page 49 Lenovo Y470/Y570...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 10. Removal steps of system board Y470: Loosen the screw direction shown by arrows Step Screw (quantity) M2.0 × 3 mm, flat-head, nylok-coated (1) . Unplug three microphone connectors in the Color Torque Black...
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. Unplug three microphone connectors in the direction shown by arrows When installing: Make sure that all the connectors are attached firmly. Step Screw (quantity) M2.5 × 5 mm, flat-head, nylok-coated (4) Lenovo Y470/Y570 Color Torque Black 1.5 ~2.0 kgfcm...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 10. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the wireless radio switch as shown in...
Figure 11. Removal steps of LCD unit Y470: Remove five screws Step Screw (quantity) M2.5 × 6 flat-head, nylok-coated (5) M2.5 × 4 flat-head, nylok-coated (2) Lenovo Y470/Y570 and two screws Color Torque White 1.5 ~2.0 kgfcm Black 1.5 ~2.0 kgfcm...
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Lenovo Y470/Y570 Hardware Maintenance Manual Y570: Release the antenna cables from the cable guides in the direction shown by arrows Step When installing: • Route the antenna cables along the cable guides. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
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Lenovo Y470/Y570 Figure 11. Removal steps of LCD unit (continued) Remove the LCD unit in the direction shown by arrows...
Lenovo Y470/Y570 Hardware Maintenance Manual 1120 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover”...
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Figure 12. Removal steps of fan assembly and heat sink assembly (continued) Y570: Detach the fan connector in the direction shown by arrow seven screws to lift the fan assembly. Step Screw (quantity) M2. × 6.5 mm, flat-head, nylok-coated Lenovo Y470/Y570 Color White and loosen Torque 1.5 ~ 2,0 kgfcm...
Lenovo Y470/Y570 Hardware Maintenance Manual 1130 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
• “1090 Keyboard bezel” on page 49 • “1110 LCD unit” on page 57 • “1100 System board” on page 53 Figure 14. Removal steps of base cover, speakers and bluetooth card Loosen four screws Y470: Lenovo Y470/Y570 , and then remove the speakers...
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Lenovo Y470/Y570 Hardware Maintenance Manual Y570: Step Screw (quantity) M2.0 × 2 flat-head, nylok-coated (4) Y470: Loosen the screw arrow When installing: Make sure that the power connector is attached firmly. Step Screw (quantity) M2.0 × 3. mm, flat-head, nylok-coated (1)
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Lenovo Y470/Y570 Figure 14. Removal steps of base cover and bluetooth card (continued) Remove the power assembly in the direction shown by arrow Remove the bluetooth card in the direction shown by arrow...
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Lenovo Y470/Y570 Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
When installing: Make sure that the connector is attached firmly. Step Screw (quantity) M2.0 × 3 mm, flat-head, nylokcoated (4) Black Lenovo Y470/Y570 . Unplug the integrated camera connector in the . Lift the LCD panel in the direction shown by Color Torque 1.0 ~ 1.5 kgfcm...
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Lenovo Y470/Y570 Hardware Maintenance Manual Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) Y470: Remove five screws Y570: Remove four screws direction shown by arrow shown by arrows Step and the hinges in the direction shown by arrows .
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Lenovo Y470/Y570 Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) Note: The LCD cables are attached to the LCD panel by a metal connector. Peel off the adhesive tape and detach the connector in the direction shown by arrow When installing: Make sure that the metal connector is attached firmly.
Lenovo Y470/Y570 Hardware Maintenance Manual 1170 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Lenovo Y470/Y570...
Right-side view Kensington slot AC power adapter jack Optical drive TV-in jack(Select models only) USB port eSATA/USB combo port Y470: Y570: Lenovo Y470/Y570...
Lenovo Y470/Y570 Hardware Maintenance Manual Bottom and Left-side view VGA port HDMI port Fan louvers RJ-45 port USB port (Y470) eSATA/USB combo port (Y570) USB port Microphone jack Headphone jack Battery latch - spring loaded Battery pack Battery latch - manual...
• “Keyboard” on page 88 • “Miscellaneous parts” on page 93 • “AC adapters” on page 94 • “Power cords” on page 95 Notes: • Each FRU is available for all types or models, unless specific types or models are specified. Lenovo Y470/Y570...
Lenovo Y470/Y570 LCD FRUs In Lenovo Y470/Y570, there are following types of LCDs. • “14.0-in. HD TFT” Y470 • “15.6-in. HD TFT” Y570...
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Lenovo Y470/Y570 Hardware Maintenance Manual 14.0-in. HD TFT (Y470) Table 6. Parts list—14.0-in. HD TFT PIQY0 LCD BEZLE W/CAREMA HOLE 14.0 HD LED Panel, AUO B140XW03 V0 HD G LED1 14.0 HD LED Panel, CMI N140BGE-L41 HD G F CE LED1 NB 14.0 HD LED Panel, LGD LP140WH2-TLQ1 HD G...
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PIQY1 LVDS CABLE 30PIN PIQY1 LVDS CABLE 40PIN FOR 3D PANEL PIQY1 LCD COVER W/LOGO FOR NON-3D PIQY1 LCD COVER W/LOGO FOR 3D PIQY1 ANTENNA FOR WIFI/WIMAX PIQY1 ANTENNA FOR WIFI/WIMAX/MIMO Lenovo Y470/Y570 FRU no. CRU ID 31049897 31049898 31049894...
Lenovo Y470/Y570 Hardware Maintenance Manual Keyboard Table 8. Parts list—Keyboard Language Y470 English U.K. English Italian Spanish Turkish Thai Portuguese Latin Canadian English&French Korean Traditional Chinese Russian French German Chicony Arabic Brazilian Japanese Dutch Greek Hebrew Hungarian Four Nordic countries...
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German Y470 Darfon Arabic Brazilian Dutch Greek Hebrew Hungarian Four Nordic countries Belgian Icelandic Slovenian Swiss International English Czechoslovakian Bulgarian Lenovo Y470/Y570 CRU ID 25012746 25012744 25012743 25012742 25012741 25012740 25012739 25012738 25012737 25012736 25012735 25012734 25012733 25012135 25012710 25012709...
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Lenovo Y470/Y570 Hardware Maintenance Manual Table 8. Parts list—Keyboard (continued) Language Y470 (continued) Bulgarian Czechoslovakian International English Swiss Slovenian Icelandic Italian Four Nordic countries Hungarian Hebrew Greek Dutch Brazilian Arabic (continued) German French Russian Traditional Chinese Korean Canadian English&French Latin...
Keyboard Table 8. Parts list—Keyboard Language Chicony Y570 Darfon Lenovo Y470/Y570 English U.K. English Italian Spanish Turkish Thai Portuguese Latin Canadian English&French Korean Traditional Chinese Russian French German Arabic Brazilian Japanese Dutch Greek Hebrew Hungarian Four Nordic countries Belgian Icelandic...
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Lenovo Y470/Y570 Hardware Maintenance Manual Table 8. Parts list—Keyboard Language Y570 (continued) Brazilian Arabic German French Russian Traditional Chinese Korean Darfon Canadian English&French (continued) Latin Portuguese Thai Turkish Spanish Belgian U.K. English English CRU ID 25011727 25011728 25011729 25011730 25011731...
(g) PIQY1 POWER BOARD CABLE (Y570) • (h) PIQY0 BLUETOOTH CABLE (Y470) • (h) PIQY1 BLUETOOTH CABLE (Y570) Note: Italicized letters in parentheses are references to the exploded view in “Overall” on page 71. Lenovo Y470/Y570 CRU ID 31049912 31049911 31049900 31049924 31049923...
Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 11. Parts list—3-pin power cords Region • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m • LINETEK PC323+RVV300/300+LS15 1m Argentina • LINETEK LS15+H03VV-F+LP39 1m Danmark •...
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Lenovo Y470/Y570 Hardware Maintenance Manual Table 11. Parts list—3-pin power cords (continued) Region Brazil • Longwell LP-46+H03VV-F+LS-18 1m Israel • Longwell LP-41+H03VV-F+LS-18 1m • Longwell LP-30B+SPT-2 18AWG+LS-18 1m • Longwell LP-61L+H03VV-F+LS-18 1m Indian • Longwell LP-67+BIS+LS-18 1m Italy • Longwell LP-22+H03VV-F+LS-18 1m Korea •...
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Table 11. Parts list—3-pin power cords (continued) Region Korea • Volex LP-486+KTLH03VV-F+LS-5 1m Australia • Volex LP-23A+LFC-3R+LS-18 1m Taiwan • Volex LP-71+VCTF+LS-33 1m Japan • Volex LP-54+VCTF+LS-18 1m • Volex LP-34A+H03VV-F+LS-18 1m Lenovo Y470/Y570 CRU ID 145000533 145000532 145000531 145000530 145000525...
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are either registered trademarks or trademarks of Lenovo in the United States and/or other countries: ® Lenovo Lenovo logo ®...