Contents Getting started................6 About this User guide...............6 Overview................... 7 Assembly – Single SIM..............8 Assembly – Dual SIM.................9 Screen protection................9 Starting your device for the first time..........10 Why do I need a Google account?..........10 Device security................12 Making sure your device is protected..........12 Screen lock..................12 Unlocking your device automatically..........13 Fingerprint Manager................13...
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Downloading applications............43 Downloading applications from Google Play........ 43 Downloading applications from other sources......43 Internet and networks..............44 Browsing the web................44 Internet and MMS settings ............44 Wi-Fi....................45 Sharing your mobile data connection..........47 Controlling data usage..............48 Selecting a SIM card for data traffic..........49 Selecting mobile networks.............
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Messaging and chat..............72 Reading and sending messages............ 72 Messaging settings................. 73 Video chat..................74 Setting up email................74 Music....................75 Transferring music to your device..........75 Listening to music................75 Camera..................78 Getting to know your camera............78 Exposure, colour and light conditions..........81 Setting the right focus..............
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Switch Access................108 Support and legal..............109 Support application...............109 Restarting, resetting and repairing..........109 Warranty, SAR and usage guidelines..........110 Legal information................110...
Getting started About this User guide This is the Xperia XZ1 User guide for the Android™ 9.0 software version. If you're not sure which software version your device is running, you can check it in the Settings menu. System and application updates can present the features in your device in another way than described in this User guide.
Drag out the nano SIM and memory card trays. Place the memory card securely in the memory card tray, in the correct orientation as shown in the illustration. Place the SIM card securely in the SIM card tray, as shown in the illustration. Gently push the trays back into the slots until they fit into place.
It may take a while for the device to shut down. Why do I need a Google account? Your Xperia device from Sony runs on the Android platform developed by Google. A range of Google applications and services is available on your device when you purchase it, for example, Gmail™, Google Maps™, YouTube™...
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To remove a Google account Find and tap Settings > Accounts. Select the Google account that you want to remove. Tap REMOVE ACCOUNT. Tap REMOVE ACCOUNT again to confirm. If you remove your Google account, any security features that are linked to your Google account will no longer be available.
Device security Making sure your device is protected Your device includes security options, strongly recommended in case of loss or theft. When using a security option to protect your device, it is crucial to remember the details provided at set up. Screen lock Set a secure screen lock on your device using a PIN, password, pattern or fingerprint to prevent others from using your device without permission.
Fingerprints need to be registered with Fingerprint Manager before use. To Notifications on page 29. configure the notifications on the lock screen, see To create or change a screen lock It is very important that you remember your screen lock when using a pattern, PIN or password.
To register a fingerprint for the first time Find and tap Settings > Lock screen & security > Fingerprint Manager. Tap Next. If prompted confirm your pattern, PIN or password, or select your backup screen lock method and follow the on-screen instructions to set it Tap Next and follow the on-screen instructions to complete fingerprint registration.
Dual SIM devices work with either one or two SIM cards inserted. You can get incoming communication to both SIM cards and select which number to place outgoing communication from. Before using multiple SIM cards, you need to enable them and select a SIM card which will handle data traffic. You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable, and vice versa.
To view your IMEI number(s) on the label strip Drag out the SIM/Memory card tray. Drag the strip outwards using your fingernail. The strip displays the IMEI number(s). Finding, locking or erasing a lost device Google offers a location and security web service called Find my device. After you have signed in to a Google account, Find my device is turned on by default.
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In order to use your device to find out where you are, you need to enable location services. You may incur data connection charges when you connect to the internet from your device. To enable or disable location services • Find and tap Settings >...
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Touching and holding • Move an item. • Activate an item-specific menu. • Activate selection mode, for example, to select several items from a list. Pinching in and out • Zoom in or out on web pages, photos and maps, and when you’re taking photos or shooting videos.
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Swiping • Scroll up or down a list. • Scroll left or right, for example, between Home screen panes. • Swipe left or right to reveal more options. Flicking • Scroll quickly, for example, in a list or on a web page. You can stop the scrolling movement by tapping the screen.
Turning the screen on or off When your device is on and left idle for a set period of time, the screen dims and turns off to save battery power. You can change how long your screen stays active before it turns off. When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting.
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To browse the Home screen Home screen panes You can add new panes to your Home screen (up to a maximum of twenty panes) and delete panes. You can also set the pane that you want to use as the main Home screen pane.
To add a pane to your Home screen Touch and hold an empty area on your Home screen until the device vibrates. Flick the panes all the way to the right or left, then tap When Google Feed is enabled, the left-most pane is reserved for this service and additional Google Feed on page 102.
To open an application from the Application screen • When the Application screen is open, flick left or right to find the application, and then tap the application. To search for an application from the Application screen When the Application screen is open, tap Search. Enter the name of the application that you want to search for.
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applications get closed when you press the Home key to exit while others are paused or continue to run in the background. If an application is paused or running in the background, you can continue where you left off the next time you open the application.
Application 1 2 Split screen border – Drag to resize windows 3 Application 2 4 Split screen key – Select a recently used application 5 Home key – Go back to the Home screen 6 Back key – Go back to the previous screen within an application or close the application Not all applications support split screen mode.
To resize a widget Touch and hold a widget until the device vibrates, then release it. If the widget can be resized, the Resize option appears. For example, the Calendar widget is one that can be resized. Tap Resize and drag the dots to shrink or expand the widget. To confirm the new size, tap anywhere on the Home screen.
To create a folder on the Home screen • Touch and hold an application icon or a shortcut until the device vibrates, then drag and drop it on top of another application icon or shortcut. To add items to a folder on the Home screen •...
To view your screenshot Double-tap the status bar to display the Notification panel. Tap the screenshot. Notifications Notifications inform you of events such as new messages and calendar notifications as well as activities in progress such as file downloads. Notifications appear in the following places: •...
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To expand a notification on the Notification panel • to expand and view more information about the notification without opening the app. Not all notifications are expandable. To clear all notifications from the Notification panel • Tap Clear all. If there is a long list of notifications, scroll down to find the Clear all button. To take action on a notification from the lock screen •...
Notification light The notification light informs you about battery status and some other events. For example, a flashing white light means there is a new message or a missed call. The notification light is enabled by default but can be disabled manually. When the notification light is disabled, it only lights up when there is a battery status warning, for example, when the battery level goes below 15 percent.
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An alarm is set GPS is activated Synchronisation is ongoing Problem with sign-in or synchronisation Depending on your service provider, network or region, the functions or services represented by some icons in this list may not be available. Notification icons New text message or multimedia message Ongoing call Missed call...
Your device has an embedded, rechargeable battery that can only be replaced by an authorised Sony repair centre. Never try to open or take apart the device yourself. Doing so can cause damage and void your warranty.
Connect one end of the USB cable to the charger (or to the USB port of a computer). Connect the other end of the cable to the USB Type-C port on your device. The notification light illuminates when charging begins. When the device is fully charged, disconnect the cable from your device by pulling it straight outwards.
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• Uninstall applications that you are not using, see page 23. • Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device's loudspeakers. • Restart your device every now and then. To make specific applications exempt from optimisation Find and tap Settings >...
To activate Ultra STAMINA mode Find and tap Settings > Battery. Tap Ultra STAMINA mode and then tap Activate. Tap OK You cannot exempt applications from being optimised by Ultra STAMINA mode. To deactivate Ultra STAMINA mode Drag down the status bar to access the Notification panel. Tap the notification Ultra STAMINA mode active.
Updating your device wirelessly Use the Software update application to update your device software wirelessly. The updates you can download over a mobile network depend on your operator. It is recommended to use a Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs.
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• Sync multimedia content – photos, videos, music and playlists – between your device and computer. • Browse files on your device. To use Xperia Companion, you need an internet-connected computer running one of the following operating systems: • Microsoft® Windows® 7 or later •...
MIDI Your device can function as the MIDI input for musical instrument apps. No data transfer Just charge your device when USB controlled by is set to This device. When USB controlled by is set to Connected device, you can use your device as a power supply and charge the other connected device.
To stop applications and services from running Find and tap Settings > Apps & notifications. Select an application or service, then tap FORCE STOP > OK. To format the memory card Find and tap Settings > Storage. Tap SD card > , then tap Storage settings >...
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To restore your data using a computer Unlock the screen of your device and connect it to the computer using a USB Type-C cable. Open the Xperia Companion software on your computer if it is not automatically launched. After a few moments, the computer detects your device.
Downloading applications Downloading applications from Google Play Google Play is the official online Google store for downloading applications, games, music, movies and books. It includes both free and paid applications. Before you start downloading from Google Play, make sure that you have a working internet connection, preferably over Wi-Fi to limit data traffic charges.
Internet and networks Browsing the web The Google Chrome web browser for Android devices comes pre-installed in most http://support.google.com/chrome to get more detailed markets. Go to information about how to use this web browser. To browse the web Find and tap If you are using Google Chrome for the first time, select to either sign in to a Google account or browse with Google Chrome anonymously.
To view downloaded internet and MMS settings Find and tap Settings > Network & Internet > Mobile network. Dual SIM users, select a SIM card. Tap Advanced > Access point names. To view more details, tap any of the available items. Wi-Fi Use Wi-Fi to surf the internet, download applications, or send and receive emails.
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Increasing Wi-Fi signal strength There are a number of things you can do to improve Wi-Fi reception: • Move your device closer to the Wi-Fi access point. • Move the Wi-Fi access point away from any potential obstructions or interference. •...
To change the Auto-connect setting for each saved network Find and tap Settings > Network & Internet > Wi-Fi. Tap Wi‑Fi preferences > Advanced > Auto-connect. Tap the Wi-Fi network to enable or disable. To find the MAC address for your device Find and tap Settings >...
To share your mobile data connection with another Bluetooth device Make sure that your device and the other Bluetooth device are paired with each other and that mobile data traffic is activated on your device. Your device: Find and tap Settings > Network & Internet > Hotspot & tethering.
To set a data usage warning Make sure that mobile data traffic is turned on. Find and tap Settings > Network & Internet > Data usage > Data warning & limit. To set the warning level, tap the slider beside Set data warning. Tap Data warning, enter the desired data limit and tap SET.
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device to use a particular mobile network mode, for example, WCDMA or GSM. If you are using a Dual SIM device, this applies to each SIM card. Different status icons are displayed in the status bar depending on the type or Status icons on page 31 to mode of network that you are connected to.
Synchronising data on your device Synchronising with online accounts Synchronise your device with contacts, email, calendar events and other information from online accounts, for example, email accounts such as Gmail™ and Microsoft Exchange ActiveSync. You can synchronise data automatically for such accounts by activating the auto-sync function, or you can synchronise each account manually.
Basic settings Accessing settings View and change settings for your device from the Settings menu. The Settings menu is accessible from both the Application screen and the Quick settings panel. To open the device settings menu from the Application screen •...
To activate sound with vibration for incoming calls Find and tap Settings > Sound. Tap the Also vibrate for calls slider to enable the function. Sounds and tones To set the ringtone Find and tap Settings > Sound > Phone ringtone. Dual SIM users, select a SIM card.
To set the notification sound when Do not disturb mode is activated Find and tap Settings > Sound > Do not disturb . Tap Notifications. Select an option. To set the exceptions for Do not disturb mode Find and tap Settings > Sound > Do not disturb . Tap the options under Exceptions.
Video image enhancement You can use X-Reality with HDR converter to improve the visual quality of videos when you view them on your device. With this feature, videos recorded in SDR mode are played with HDR-like quality. This feature is applicable only for certain applications. To change a lock screen setting Find and tap Settings >...
To allow a permission • To allow a permission, tap Allow. You can mark the Don't ask again checkbox if you wish. To deny a permission • To deny a permission, tap Deny when the dialog is shown. Some applications can still be used even if you have denied permissions. Critical permissions Some permissions are mandatory for apps to work as intended.
To reset application preferences Find and tap Settings > Apps & notifications. to see all aplications. Tap > Reset app preferences > Reset apps. Resetting application preferences does not delete any application data from your device. To clear application data Find and tap Settings >...
To use a noise cancelling headset Connect the noise cancelling headset to your device. Find and tap Settings > Sound > Accessory settings > Noise cancelling, then enable the Noise cancelling function by tapping the slider. Tap Headset/Headphone type, and select the type of your headset/ headphone.
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To delete a regular user account from your device Make sure you are logged in as the owner. Find and tap Settings > System > Advanced > Multiple users. beside the name of the user that you want to delete, then tap Remove user >...
Typing text On-screen keyboards There are a number of pre-installed text entry providers on your device. The default text entry provider may depend on the regional or language settings you use. One or more text entry providers might not be available in your region. ®...
To enter text using the gesture input function When the on-screen keyboard is displayed, slide your finger from letter to letter to trace the word that you want to write. After you finish entering a word, lift up your finger. A word suggestion appears based on the letters that you have traced.
Calling Making calls You can make a call by dialling a phone number manually, or use the smart dial function to quickly find numbers from your contacts list and call logs. To make a video call, you can use the Duo video chat application on your device. Dual SIM users can set a default SIM card for placing calls, or have the option to select the SIM card each time you place a call.
To make an international call Find and tap . The call log is displayed. to display the dialpad. Touch and hold 0 until a “+” sign appears. Enter the country code, the area code without the initial zeros, followed by the phone number.
Rejecting a call with a text message You can reject a call with a text message, sent automatically to the caller and stored in the Messaging conversation with the contact. You can select from a number of predefined messages available on your device, or you can create a new message.
To forward calls Find and tap > Settings. Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM users, tap Calls. Tap Call forwarding, then select an option. Enter the number you want to forward calls to, then tap Turn on. To turn off call forwarding Find and tap >...
Contacts Adding and editing contacts You can add, edit or delete contacts on your device and from synchronised accounts. Add contact pictures or set individual ringtones to personalise contacts. You can also edit contact information about yourself. To add a contact Find and tap If you're adding a contact for the first time and have multiple accounts synchronised to your device, select an account.
To delete contacts Find and tap Touch and hold the contact that you want to delete. Tap , then tap DELETE. To delete several or all contacts, mark the checkboxes beside the contacts that you want to delete. Tap , then tap DELETE. To edit contact information about yourself Find and tap >...
To turn auto-sync data on or off Find and tap , then tap Settings . Tap Accounts, then tap the Automatically sync data slider to enable or disable the function. Tap OK. You need to be signed in to the relevant sync account before you can sync your contacts with it.
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Find and tap > Settings > Export. Single SIM users, tap Export to SIM card. Dual SIM users, select a SIM card to export to. Tap OK. Select contacts to export, then tap Export. Select an option, then tap OK. To export all contacts to internal storage Find and tap >...
Messaging and chat Reading and sending messages The Messages application shows your messages as conversations, which means that all messages to and from a particular person are grouped together. The number of characters that you can send in a single message varies depending on the operator and the language you use.
To create and send a message Find and tap Enter the recipient’s name or phone number, then select from the suggestions that appear. If the recipient is not listed as a contact, enter the recipient’s number manually. If you want to send a group message, tap to add more recipients.
To enable or disable delivery reports for outgoing messages Find and tap , then tap Settings. Dual SIM users, select a SIM card. Single SIM users, tap Advanced. Tap the Get SMS delivery reports slider to enable or disable the function. After delivery reports are turned on, the text “Delivered”...
Music Transferring music to your device There are two ways to transfer music from a computer to your device: • Connect your device to a computer using a USB Type-C cable. Select File transfer on your device and then copy and paste or drag and drop the files using the Managing files using a computer on page 39.
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Tap to go to the next song, touch and hold to fast-forward the current song Play or pause a song Tap to go to the previous song, touch and hold to rewind the current song Shuffle songs in the play queue Music home screen to open the Music menu Scroll up or down to view content...
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To adjust the audio volume • Press the volume key up or down. To minimise the Music application • When a song is playing, tap to go to the Home screen. The Music application keeps running in the background. To open the Music application when it is playing in the background •...
Camera Getting to know your camera Front camera lens Switch between the front and main camera Camera settings Save your location Use the volume keys to zoom in or out Switch between taking photos and videos Use the camera key to activate the camera, take photos, or record videos Tap the thumbnail to view, share, or edit photos and videos Use the shutter button to take photos or record videos Go back or exit the camera...
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Shutter button The shutter button is used differently depending on the capturing mode and activated features. Shutter button overview Take a photo Record a video/Resume recording Pause a video Stop recording a video Self-timer is activated Touch capture is activated Touch capture and Self-timer are activated To change the aspect ratio While using the camera, tap...
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Capturing modes overview AR effect Take photos with virtual scenes and characters Creative effect Take photos with effects and colour filters Panorama Take wide-angle and panoramic photos Sound Photo Record a background sound and take a photo at the same time Manual Take photos with manually adjusted camera settings Slow motion...
To take a photo by tapping the screen When using the camera, tap Drag the list to view more settings. Tap Touch capture > On or Front camera only. Close the settings menu. The setting is saved in all capturing modes. Tap anywhere on the screen to take a photo.
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To achieve better exposures in low-light environments, change the brightness for photos and videos. If you are using Manual mode for photos, change the exposure value. To adjust the colour and brightness When using the camera, tap Drag the sliders to adjust the colour and brightness. Press the camera key or tap the shutter button to take a photo or record a video.
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To adjust towards a strong backlight When using the camera, tap Mode > and select On. Close the settings menu. The setting is saved. Press the camera key or tap the shutter button to take a photo. This setting is only available in Manual mode. White balance White balance is automatically adjusted when taking photos and videos.
Metering settings Face Measures the amount of light on a face, and adjusts the exposure so that the face is neither too dark nor too bright Multi Divides the image into several parts, and measures each part to optimise the exposure Centre Determines the centre of the image, and sets the exposure based on the...
Taking photos and videos of people • Consider the camera orientation. Use portrait for close-up photos, to fill the frame. Use landscape for close-up group photos, or to capture an object in the background. • Place the camera on a solid surface and use the self-timer to prevent blurred photos.
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Capturing moving objects • Try not to follow the object. Instead, find a position where the object has to pass in front of you. • Consider changing the exposure to a faster shutter speed or a higher ISO to freeze motion.
To record a steady video When using the camera, swipe the screen to select Drag the list to view more settings. Tap SteadyShot™. Select Intelligent active to compensate for all camera movement or Standard to compensate only for high-frequency camera movement. Close the settings menu.
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To take a panoramic photo When using the camera, tap Mode. Press the camera key or tap the shutter button. Move the camera slowly and steadily in the direction of movement indicated on the screen. Sound Photo Record a background sound and take a photo at the same time with the Sound Photo app.
Resolution and memory The number of photos and videos you can store depends on the resolution or MP (megapixel) value used and video length. High resolution photos and videos take up more memory, so keep in mind that a lower resolution can be suitable for everyday use. Check the memory status from time to time.
3840×2160 (16:9). 4K format with 16:9 aspect ratio. With 4K you can record videos in four times the resolution of Full HD. Full HD (30 fps) 1920×1080 (16:9). Full HD format with 30 fps and 16:9 aspect ratio. Full HD (60 fps) 1920×1080 (16:9).
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Grid lines With Grid lines, you can apply the “Rule of Thirds” and place important objects along the grid lines or their intersections. By not always having the object in the middle of the frame, you can make your photos and videos more interesting. To activate or deactivate the grid lines When using the camera, tap Drag the list to view more settings.
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Sound When Sound is activated, the camera makes a sound when you take a photo or when you start or stop a video recording. Additionally, when you use the self-timer the countdown is indicated by a series of beeps. To activate or deactivate sound When using the camera, tap Drag the list to view more settings.
Photos and videos in Album Viewing photos and videos Use the Album application to view photos and play videos that you’ve taken with your camera, or to view similar content that you've saved to your device. All photos and videos are displayed in a chronologically ordered grid. Album overview Open the Album home screen menu Launch Cast to share media files with another device...
To zoom a photo • When you are viewing a photo, spread two fingers apart to zoom in, or pinch two fingers together to zoom out. To watch a slideshow of your photos When you are viewing a photo, tap the screen to display the toolbars, then >...
View all photos and videos saved on your device in different folders View all videos saved on your device View your photos on a map or in Globe view View your favourite photos and videos View photos and videos that you have hidden from view View photos from online services Open the settings menu for the Album application Open web support...
To work with batches of photos or videos in Album When viewing thumbnails of photos and videos in Album, touch and hold an item until it is highlighted. Tap other items that you want to work with to select them. If you want to select all items, tap , then tap Select all.
USB cable. If water is detected on the USB connector, a warning notification appears in the Notification panel. USB host adapters are sold separately. Sony does not guarantee that all USB accessories are supported by your device.
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NFC may not be available in all countries or regions. Using certain apps, some NFC functions can be enabled even when the device is switched off. Note that not all devices support this feature. To enable or disable the NFC function Find and tap Settings >...
Connecting to an NFC compatible device You can connect your device to other NFC compatible devices produced by Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User guide of the compatible device for more information.
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To turn the Bluetooth function on or off Find and tap Settings > Device connection > Connection preferences. Tap Bluetooth. Tap the switch to enable or disable the function. You can also turn Bluetooth on or off from the Quick settings panel. Naming your device You can give your device a name.
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• Web pages To send items using Bluetooth Make sure the Bluetooth function is turned on for the receiving device, and that the device is visible to other Bluetooth devices. Open the application on the sending device which contains the item that you want to send.
Smart apps and features that save you time Google Feed Use the Google app to search the internet. You can also enable a feed for regular updates ‒ for example, you can get traffic information before commuting to work, find popular restaurants in your area, see your favourite team's current score, and more.
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To activate Good night actions Find and tap Settings > Xperia Assist > Xperia Actions. Tap Good night. Tap the time interval. Select the time interval you want to edit, or tap add a new time interval. Select the desired days and time, then tap DONE. , then tap and mark the checkboxes as desired.
Clock and Calendar Calendar Use the Calendar application to manage your time schedule. If you have signed in to and synchronised your device with one or several online accounts that include calendars, for example, your Google account, then calendar events from these accounts will also appear in the Calendar application.
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Access the alarms tab Access the world clock tab Access the stopwatch tab Access the timer tab View options for the current tab Open date and time settings Edit an existing alarm Turn an alarm on or off Add a new alarm To set a new alarm Find and tap Clock.
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To delete an alarm • Find and tap Clock, then touch and hold the alarm that you want to delete, then tap . To set the sound for an alarm Find and tap Clock, then tap for the alarm that you want to edit. Tap MORE SETTINGS >...
Accessibility Magnification Magnification allows you to zoom in to parts of the screen by tapping an area of the touchscreen three times in succession. To enable or disable Magnification Find and tap Settings > Accessibility > Magnification. Select an option and tap the slider to enable the function. To magnify an area and pan across the screen Make sure that Magnification is enabled.
To enable TalkBack Find and tap Settings > Accessibility > TalkBack. Tap the slider and then tap OK. To change speech, feedback and touch preferences for TalkBack, tap Settings, then tap the screen twice. TalkBack launches a tutorial immediately after you enable the feature. To exit the tutorial, , then tap the screen twice.
Support and legal Support application Use the Support app to find device and software information. You can read support topics, troubleshoot or use helpful apps such as the device test. Visit our Web support directly from the app to read User guides, knowledge articles or the Support forum.
Legal information Sony G8341/G8342/G8343 This User guide is published by Sony Mobile Communications Inc. or its local affiliated company, without any warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Mobile Communications Inc.
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Sony does not guarantee the accuracy, integrity or quality of any additional content or any other third party content. Under no circumstances will Sony be liable in any way for your improper use of additional content or other third party content.