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Fault
i-DOS 1 i-DOS 2 can-
not be actuated.
High spin speed not
reached.
The spin programme
does not start.
Rushing, hissing
noise.
Longer, whirring noise
before the start of the
wash cycle or fabric
softening.
Brief whirring noise
after switching on the
appliance.
Cause and troubleshooting
Intelligent dosing is not intended for this programme.
Not a fault – no action required.
▶
→ "Starting the programme with intelligent dosing
system", Page 35
Programme progress does not allow intelligent dos-
ing.
No remedial action possible.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
Start the Spin programme.
▶
Water is flushed under pressure into the detergent
drawer.
Not a fault – normal operating noise.
▶
Intelligent dosing system dispenses detergent or care
products.
Not a fault – normal operating noise.
▶
Intelligent dosing system carries out a function test.
Not a fault – normal operating noise.
▶
Troubleshooting en
55
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