Table of Contents
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Model shown is KX-TGC260.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGC260E
KX-TGC262E
KX-TGC263E
KX-TGC264E
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Table of Contents
Related Manuals for Panasonic KX-TGC260E
Summary of Contents for Panasonic KX-TGC260E
- Page 1 Model No. KX-TGC260E KX-TGC262E KX-TGC263E KX-TGC264E Model shown is KX-TGC260. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference.
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Page 2: Table Of Contents
Table of Contents Introduction Answering System Model composition ........3 Answering system ........32 Accessory information ........3 Turning the answering system on/off ..32 General information ........4 Greeting message ........32 Graphical symbols for use on equipment and Listening to messages .......33 their descriptions ..........6 Remote operation ........34 Answering system settings ......35 Important Information... -
Page 3: Introduction
See page 4 for replacement battery information. The handset cover comes attached to the handset. PNLC1042ZB (Black), PNLC1042ZS1 (Silver) Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333... -
Page 4: General Information
R Go on line through our Internet Accessory ordering application at www.pas-europe.com R Most major credit and debit cards accepted. R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. R Also available through our Internet is direct shopping for a wide range of finished products. - Page 5 Power consumption in networked standby and guidance are mentioned in the web site above. Note: R For more information about the energy efficiency of the product, please visit our web site, www.panasonic.com, and enter the model number in the search box. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 6: Graphical Symbols For Use On Equipment And Their Descriptions
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock rely on Double Insulation or Reinforced Insulation.) Direct current (D.C.) “ON” (power) Protective earth “OFF”... -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R Do not place the handset on the base unit To prevent severe injury and loss of life/ when battery cover is removed. -
Page 8: Important Safety Instructions
Base unit location/avoiding noise charger) to charge the batteries. Do not tamper with the base unit (or charger). The base unit and other compatible Panasonic Failure to follow these instructions may units use radio waves to communicate with cause the batteries to swell or explode. -
Page 9: Other Information
Important Information R If the reception for a base unit location is Notice for product disposal, transfer, not satisfactory, move the base unit to or return another location for better reception. R This product can store your private/ Environment confidential information. To protect your privacy/confidentiality, we recommend that R Keep the product away from electrical noise you erase information such as phonebook... -
Page 10: Specifications
Important Information Information on Disposal in other Countries outside the European Union These symbols (A, B) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. -
Page 11: Getting Started
Connections outlet. n Base unit Note: Connect the AC adaptor to the unit by R Use only the supplied Panasonic AC pressing the plug firmly. adaptor PNLV233E. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. - Page 12 AC adaptor to your telephone line. Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8. Battery charging Charge for about 7 hours. Note for battery charging R Confirm “Charging”...
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Page 13: Controls
Getting Started Speaker Ni-MH battery performance (supplied N (Talk) batteries) Dial keypad MZN (Speakerphone) Operation Operating time Microphone Receiver In continuous use 16 hours max. Display Not in use (standby) 200 hours max. N (Off/Power) MR/ECON Note: R: Recall/Flash R Actual battery performance depends on ECO: Eco mode shortcut key usage and ambient environment. -
Page 14: Display Icons
Getting Started Item Meaning Base unit The line is in use. R When flashing slowly: The call is on hold. R When flashing rapidly: An incoming call is now being received. Missed call (page 30) The base unit transmission power is set to “Low”. (page 16) The LCD backlight is off. -
Page 15: Turning The Power On/Off
Getting Started KX-TGC262/KX-TGC263/KX-TGC264 Caller ID subscribers only Turning the power on/off Voicemail subscribers only Press M N for about 2 seconds. Handset soft key icons Icon Action Language setting Returns to the previous screen or outside call. Display language Displays the menu. Accepts the current selection. -
Page 16: Other Settings
Getting Started Other settings Eco mode setting You can select the desired eco mode setting by pressing MR/ECON. The following settings are available for eco mode. – “Low”: Reduces the base unit transmission power by up to 90 % in standby mode. When this setting is selected, displayed on the handset display instead of –... -
Page 17: Making/Answering Calls
Making/Answering Calls Dial the phone number. a M Making calls Note: R A 3 second pause is inserted each time MDN Lift the handset and dial the phone (Pause) is pressed. number. R To correct a digit, press MCN. Press M N to make the call. -
Page 18: Intercom
Making/Answering Calls Note: Mute R To prevent other users from joining your conversations with outside callers, turn the Press M N during a call. privacy mode on (page 26). To return to the call, press M Transferring calls, conference Recall/flash calls MR/ECON allows you to use the special features of your host PBX such as transferring... -
Page 19: Key Lock
Making/Answering Calls Note: R When paging the handset, the paged handset beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press M N. To answer the call, press M Making an intercom call MbN: Select the desired unit. -
Page 20: Nuisance Call Block
Nuisance Call Block – International calls. Single phone numbers and ranges of numbers Nuisance Call Block can be stored in the call block list up to 30 items in total. You can press the M N key in the following situations to disconnect the current call and Blocking unwanted callers: add a phone number to the call block list:... - Page 21 Nuisance Call Block Blocking incoming calls that have no phone number You can block calls when no phone number is provided, such as private callers calls. MbN: “Withheld” a MOKN MbN: Select the desired setting. a MOKN Viewing/editing/erasing call block numbers MbN: “Single Number”...
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Page 22: Phonebook
Phonebook To search by first character Phonebook Press the dial key (0 to 9, or #) which contains the character you are You can add 50 names (16 characters max.) searching for (page 37). and phone numbers (24 digits max.) to the MbN: Scroll through the phonebook if phonebook. -
Page 23: Speed Dial
Phonebook MbN: “Phonebook” a MOKN Editing an entry MbN: Select the desired entry. Press and hold the desired speed dial key Press M N (right soft key) to dial the (1 to 6). a M number. MbN: “Edit” a MOKN Note: Edit the name if necessary. -
Page 24: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings #211 2-9 Rings Number of Rings <5 Rings> Auto #305 1 Minute Recording Time <3 Minutes> Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
- Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Time Settings – #101 Set Date/Time Memo Alarm Once #720 – Alarm1-3 Daily Weekly <Off> <Caller ID> #226 – *1, *3 Time Adjustment Manual Handset Name – – #104 Nuisance Call Single Number –...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Register Register H.set – #130 (H.set: handset) – #131 Cancel Register Language Display <English> #110 Main menu: “Caller List” Operation Code Viewing the caller list. #213 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume...
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Page 28: Alarm
Programming MbN: Select the desired snooze setting. Alarm a MOKN MOKN a M An alarm sounds at the set time for 1 minute Note: and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be R Press M N to stop the alarm completely. - Page 29 Programming Select the handsets to be restricted by pressing 1 to 4. R All handsets registered to the base unit are displayed. R “ ” is displayed next to the selected handset numbers. R To cancel the selected handsets, press the same dial key again. “ ” disappears.
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Page 30: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 31 Caller ID Service Erasing all caller information N a MbN: “Yes” a MOKN a M Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 32: Answering System
Answering System Base unit Answering system Press M N to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting message but not to record caller messages by N#327 selecting “Greeting Only”... -
Page 33: Listening To Messages
Answering System plays a different pre-recorded greeting Erasing all messages message asking callers to call again. Press M N 2 times while the unit is not in use. Resetting to a pre-recorded greeting Using the handset message Use this procedure to erase your greeting When new messages have been recorded, message and use a pre-recorded one. -
Page 34: Remote Operation
Answering System If pressed within the first 5 seconds of a To turn on remote operation, enter the message, the previous message is desired 3-digit remote access code. played. MOKN a M To resume playback: MbN: “Play” a MOKN You can also erase as follows: Deactivating remote operation N a MbN: “Erase”... -
Page 35: Answering System Settings
Answering System Operation MbN: Select the desired setting. a MOKN Play greeting message Record greeting message Number of rings before the unit Stop recording Stop playback answers a call Turn answering system off You can change the number of times the phone rings “Number of Rings”... - Page 36 Answering System – If you use your own message, record the greeting-only message asking callers to call again later (page 32). Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 37: Useful Information
Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. - Page 38 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333...
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Page 39: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution R Confirm the base unit’s AC adaptor is connected to the unit Base no power and the power outlet correctly. R The handset has lost communication with the base unit. - Page 40 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 11). R Fully charge the batteries (page 12).
- Page 41 Useful Information Problem Cause/solution I cannot remember the R Change the PIN using the following method. PIN. N#132 *7000 Enter the new 4-digit base unit PIN. a MOKN MbN: “Yes” a MOKN a M Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low.
- Page 42 Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your phone displayed. service provider for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack.
- Page 43 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
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Page 44: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 45: Index
Index Pause: 17 Phonebook: 22 Index PIN: 29 Power failure: 12 Alarm: 28 Power on/off: 15 Answering calls: 17 Privacy mode: 26 Answering system: 32 Recall/flash: 18 Call screening: 35 Redialling: 17 Erasing messages: 33, 34, 35 Ringer tone: 25 Greeting message: 32 Speakerphone: 17 Greeting only: 35... - Page 46 Notes...
- Page 47 Notes...
- Page 48 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...