– REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico Flat-Bed-Plain Paper Fax and Copier Operating Instructions KX-FB421 Model No. Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be...
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L Do not rub or use an eraser on the printed side of recording paper, as the print may smear. Energy Star: L As an ® NERGY Partner, Panasonic has determined that this product meets the TAR guidelines for energy efficiency. NERGY TAR is a U.S. registered mark. Trademarks: L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries.
Important safety instructions Safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.
(one phone number) ...16 Case 2: One line used for fax only ...18 Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used ...20 Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) ...22...
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Caller IQ feature ...80 Specifications Technical data about this product ...83 FCC Information List of FCC requirements and information ...85 Limited Warranty Panasonic Facsimile Product Limited Warranty ...86 Customer Services Customer Services directory ...88 Index Program index ...89 Index ...90 For fax advantage assistance, call 1-800-435-7329.
L The part numbers are subject to change without notice. Accessory information The included film roll is 10 meters (32 120 meters (393') for continuous use of your unit. For best results, use genuine Panasonic replacement film as follows: Model No.
Overview Finding the Controls Front view Rear view For fax advantage assistance, call 1-800-435-7329. Finding the Controls A A A A Document guides B B B B Document exit C C C C ADF (Auto Document Feeder) cover D D D D Recording paper exit E E E E Paper stacker...
Finding the Controls Location of controls A A A A Display B B B B { { { { MENU} } } } L To initiate or exit programming. C C C C { { { { CALLER ID} } } } L To use caller ID service (page 38, 40).
Connecting the document cover Installation Gently insert the two tabs on the document cover into the slots on the unit (1), then close the document cover (2). Document cover Slots Connect the ADF cable to the jack on the back of the unit. L The arrow (_) on the ADF cable must be facing up.
Installation Unlocking the shipping lock The shipping lock is to avoid damaging the scanner when it is being transported. Before using the unit, unlock the shipping lock. Press down the printer cover open button (1). Open the printer cover (2). Printer cover open button Slide down the shipping lock to unlock...
Ink film – installing / replacing Install the included ink film or replace the used ink film with a new one. Replacement film Model No. KX-FA94: prints about 400 letter-sized pages. See page 6 for accessory information. For replacement only: If ejected paper is stacked on the paper stacker, remove it.
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Installation Insert the gear of blue core of the front ink film roll into the left slot of the unit (1). Insert the rear ink film roll (2). Gear of blue core Rear ink film roll Left slot Front ink film roll Turn the gear of blue core in the direction of the arrow.
Paper stacker and paper tray Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked. Pegs Paper stacker Slots L The paper stacker can hold up to approx. 100 sheets of printed paper. Remove the printed paper before the paper stacker becomes full.
Installation Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 100 sheets of 75 g/m lb.) paper. You may use 60 g/m on page 84. For superior results, we recommend Hammermill Fan the stack of paper to prevent a paper jam.
– Case 2: One line used for fax only (page 18) – Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used (page – Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) (page –...
Case 1: Receives faxes and phone calls (on answering machine) on single line (one phone number) Your situation You wish to use the fax machine and your answering machine in the same room. Telephone wiring image in house or office...
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The fax machine will receive a fax automatically. If the answering machine is turned off You can receive a fax with the fax machine and an extension telephone, if connected. With the fax machine 1.
Connections and Setup Case 2: One line used for fax only Your situation You wish to use the fax machine only for fax reception/transmission. Telephone wiring image in house or office Fax machine For fax advantage assistance, call 1-800-435-7329. Connections Connect to LINE.
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How to set up {+} {-} {RECEIVE MODE} Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE} } } } until the following is displayed. FAX ONLY MODE 3 RINGS L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode.
Connections and Setup Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation You wish to use the fax machine and an extension telephone in a different room. Most calls are phone calls and the fax machine is mostly used to send documents.
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{ { { { RECEIVE MODE} } } } until the following is displayed. TEL MODE How to receive calls You can receive a fax with the fax machine and extension telephone. With the fax machine 1. When the fax machine rings, lift the handset of your fax machine.
Case 4: Receives faxes and phone calls on single line, but different numbers (Distinctive Ring) Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must gain another phone number to use for fax besides the current phone number.
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(page 54). How to receive calls If the number assigned for phone calls is called, the fax machine and answering machine will ring and then the answering machine will record voice message automatically. If the number assigned for fax is called, the fax...
Ring service. The name of service depends on the telephone company. Telephone wiring image in house or office Room Room Extension Fax machine telephone For fax advantage assistance, call 1-800-435-7329. Connections Connect to LINE. To a single telephone line Telephone...
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If the number assigned for fax is called, the fax machine and an extension telephone will ring then the fax machine will start fax reception. For fax advantage assistance, call 1-800-435-7329. Connections and Setup...
Help Button Help function Help Button You can print a quick reference for assistance as follows. {<} {>} {HELP} Press { { { { HELP} } } } . PRESS NAVI.[( )] & SET Press { { { { < < < < } } } } or { { { { > > > > } } } } until the desired item is displayed.
Initial Programming Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time {MENU} {<} {>} {+} {-} Press { { { { MENU} } } } .
Setting your logo The logo can be your company, division or personal name. {HANDSET MUTE} {MENU} {<} {>} {+} {-} {FLASH} (Hyphen) Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed.
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Initial Programming To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters { { { { 1} } } } { { { { 2} } } } { { { { 3} } } } { { { { 4} } } } { { { { 5} } } } { { { { 6} } } }...
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Setting your fax number {MENU} {<} {>} {+} {-} {FLASH} (Hyphen) Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Press { { { { < < < < } } } } or { { { { > > > > } } } } until the following is displayed.
Automatic Dialing Storing names and telephone numbers into Telephone one-touch dial For rapid access to frequently dialed numbers, the unit provides 6 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). {FLASH} {MENU} (Hyphen) {<} {>} {LOWER}...
Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). {MENU} {<} {>} {FLASH} (Hyphen) Press { { { { MENU} } } } repeatedly until the following is displayed.
Automatic Dialing Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 32, 33). Using one-touch dial Station keys {>} {+} {-} {MONITOR} {LOWER} {STOP}...
Caller ID service from your phone company Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. –...
Caller ID Viewing and calling back using caller information You can easily view caller information and call back. Important: L L L L Calling back will not be possible in the following cases: – The telephone number includes data other than numbers (i.e. * * * * or #). –...
Caller ID Storing caller information into one-touch dial and navigator directory Important: L L L L This feature is not available in the following cases: – The telephone number includes data other than numbers (i.e. * * * * or #). –...
Sending a fax manually using the auto document feeder Document guides {REDIAL/PAUSE} {STOP} {MONITOR} {FAX/START} {RESOLUTION} Confirm that there are no documents on the scanner glass. Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN into the feeder until a single beep is heard and the unit grasps the document.
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Sending Faxes To transmit more than 15 pages at a time Insert the first 15 pages of the document. Add the other pages (up to 15 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document.
{ { { { FAX/START} } } } . To send more pages, repeat this operation. When you finish scanning all pages, wait for the fax machine to start sending. PAGES=01 STANDARD NEXT DOCUMENT...
Sending Faxes Documents you can send Using the auto document feeder Minimum size Maximum size 128 mm (5") 216 mm ") Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use the scanner glass for fax transmission.) –...
Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 32, 33). Document guides Station keys {<} {>} {+} {-} {LOWER} {SET} {FAX/START} {STOP} Confirm that there are no documents on the scanner glass.
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{ { { { FAX/START} } } } . To send more pages, repeat this operation. When you finish scanning all pages, wait for the fax machine to start sending. Fax auto redial If the line is busy or if there is no answer, the unit will automatically redial the number up to 2 times.
Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 49 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled. L The broadcast key can accept one-touch dial and navigator entries.
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Sending Faxes Adding a new entry into the broadcast memory MENU {<} {>} {+} {-} Press { { { { > > > > } } } } . DIRECTORY Press { { { { + + + + } } } } or { { { { - - - - } } } } until the following is displayed.
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Sending the same document to pre-programmed parties using the auto document feeder {BROADCAST} {SET} {<} {>} {+} {-} {FAX/START} {STOP} Confirm that there are no documents on the scanner glass. Insert the document FACE DOWN into the feeder. L If necessary, press { { { { RESOLUTION} } } } repeatedly to select the desired resolution (page 41).
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{ { { { FAX/START} } } } . To send more pages, repeat this operation. When you finish scanning all pages, wait for the fax machine to start sending. To cancel the broadcast setting 1. Press { { { { STOP} } } } while the unit displays the following.
Receiving Faxes Activating TEL mode {STOP} {FAX/START} {RECEIVE MODE} Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE} } } } until the following is displayed. TEL MODE How to receive calls When the unit rings, lift the handset to answer the call.
Receiving a fax automatically Activating FAX ONLY mode {+} {-} {RECEIVE MODE} {SET} Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE} } } } until the following is displayed. FAX ONLY MODE 3 RINGS...
This unit distinguishes the different ring patterns. If the ring pattern is one which is assigned for a telephone, the fax machine keeps on ringing. If the ring pattern is one which assigned for a fax, the fax machine will automatically start fax reception. This service is convenient if you wish to have a different number for fax in a single telephone line.
Distinctive Ring If you use more than two phone numbers You may wish to use more than two phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
Making a copy Copy Using the auto document feeder Document guides {RESOLUTION} {STOP} {START} {COPY} Confirm that there are no documents on the scanner glass. Adjust the width of the document guides to the size of the document. Insert the document (up to 15 pages) FACE DOWN into the feeder until a single beep is heard and the unit grasps the document.
Copying Using the scanner glass Document cover Scanner glass {>} {+} {-} {START} {RESOLUTION} {STOP} {COPY} Confirm that there are no documents in the auto document feeder. Open the document cover and place the document FACE DOWN on the scanner glass, aligning the top edge of the document to the t mark on the unit.
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Convenient way of copying To enlarge a document 1. Press { { { { > > > > } } } } after step 4 on page 55 or page ZOOM 100% 2. Press { { { { + + + + } } } } to select “150%” or “200%”, then press { { { { START} } } } .
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{ { { { START} } } } . To copy more pages, repeat this operation. When you finish scanning all pages, wait for the fax machine to start copying. Example: Making 2 copies of a 4-page original document <NUMBER>) <NUMBER>)
Programming Programmable Features The unit provides various programming features. General programming method {MENU} {<} {>} {+} {-} Press { { { { MENU} } } } . SYSTEM SET UP PRESS NAVI.[( )] Select the feature you wish to program. For basic features (page 60): Press { { { { <...
Features Summary Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 28 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 29 for details. Code #03: Setting your fax number YOUR FAX NO.
Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [±] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 42). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications.
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ON: If the other party’s fax machine does not send a fax calling tone, activate this feature. The unit detects a silent pause and activates the fax function.
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Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [±] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party’s machine. L If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper.
Reinsert the document and try again. OTHER FAX NOT RESPONDING L The other party’s fax machine is busy or has run out of recording paper. Try again. L The document was not fed properly. Reinsert the document and try again.
Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE L There is something wrong with the unit. Contact our service personnel. CARRIAGE ERROR RELEASE SHIPPING LOCK L The shipping lock is locked. Unlock the shipping lock (page 10).
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MODEM ERROR L There is something wrong with the modem circuit. Contact our service personnel. NO FAX REPLY L The other party’s fax machine is busy or has run out of recording paper. Try again. OPEN CABINET CHECK FILM SLACK...
L The telephone line cord is connected to the EXT jack on the unit. Connect to the LINE jack (page 15). L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a facsimile.
Program the proper rate in feature #36 (page 62). L The other party placed the document in their fax machine the wrong way. Check with the other party. A white line or a smudge appears on your recording paper.
Change the code on the answering machine to another number which does not include “#”. Also change the code of the fax machine with feature #12 (page 60). For fax advantage assistance, call 1-800-435-7329. Frequently Asked Questions Callers complain that they cannot send a document.
Jams Recording paper jam Jams When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED If ejected paper is stacked on the paper stacker, remove it. Paper stacker Ejected paper Press down the printer cover open button (1).
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Turn the gear of blue core in the direction of the arrow. Gear of blue core Ink film L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Tight Incorrect The ink film is not wrapped...
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Jams When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press { { { { SET} } } } to clear the message. Tension plate {SET} For fax advantage assistance, call 1-800-435-7329.
Document jams – sending Lift, and hold open the ADF cover. Remove the jammed document carefully. ADF cover L Do not pull out the jammed document forcibly before lifting the ADF cover. L If you cannot remove the jammed document, open the document cover, remove the document, then close the document cover.
Cleaning White plate and scanner glass Cleaning If a black line, a white line or a smudge appears on your recording paper, on your original, or on the fax document received by the other party, clean the white plate and scanner glass. Open the document cover.
Document feeder rollers If misfeeding of your original occurs frequently, clean the document feeder rollers. Lift, and hold open the ADF cover. ADF cover Clean the document feeder rollers with a soft and dry cloth. Document feeder rollers Close the ADF cover. ADF cover For fax advantage assistance, call 1-800-435-7329.
Cleaning Thermal head and roller shaft If smudges or black/white bands appear on a copied or received document, check whether there is dust on the thermal head and roller shaft, and clean the thermal head and roller shaft to remove the dust. If ejected paper is stacked on the paper stacker, remove it.
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L Make sure that the ink film is wrapped around the blue core at least once. Correct Blue core 1 turn Tight Incorrect The ink film is not wrapped around the blue core. Slack Reverse Lift two locks (1), lower the exit guide to unlock the two locks (2) and open the exit guide (3).
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Cleaning Close the exit guide. Exit guide Close the printer cover by pushing down on both sides until locked. Connect the power cord and the telephone line cord. Power cord Telephone line cord For fax advantage assistance, call 1-800-435-7329. Printer cover...
Reference lists and reports General Information You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 60, 61). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and navigator directory.
{ { { { 0} } } } . Press { { { { 1} } } } . Press { { { { SET} } } } . L The fax machine will automatically receive the rate table (page 81). {SET} CALLER IQ PRESS NAVI.[( )]...
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Automatic download The fax machine will automatically download the latest rate table when: – the rate table in the fax machine reaches expiry date; usually between 60-90 days after last update, – the fax machine is being polled by openLCR service center, or –...
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If you access openLCR web site at www.openLCR.com and program the system setup and telephone directory, you will need to download this data to the fax machine. {CALLER IQ} {<} {>} {SET} Press { { { { CALLER IQ} } } } .
Technical data about this product Specifications Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 Effective scanning width: 208 mm (8 Effective printing width: 208 mm (8 Transmission time Approx. 15 s/page (Original mode) Scanning density: Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) –...
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Specifications Paper specifications Recording paper size: Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes –...
List of FCC requirements and information FCC Information If required by the telephone company, inform them of the following. • FCC Registration No.: (found on the rear of the unit) • Ringer Equivalence No.: (found on the rear of the unit) •...
Panasonic Facsimile Product Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as length of the period indicated on the chart below, which starts with the date of original purchase ( ”...
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• Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair...
You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site. Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infanter a, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 í...
Program index Index Basic features #01 Date and time...28 #02 Your logo...29 #03 Your fax number ...31 #04 Sending report ...42, 60 #06 Fax ring setting ...60 #12 Remote activation ID...60 #13 Dialing mode ...60 #16 Paper size ...60 #17 Ringer pattern ...27, 60 Advanced features #22 Journal report...42, 61 #23 Overseas mode...61...
Index Index A Accessories...6 Paper stacker ...13 Paper tray...13 Advanced features ...61 Alert Memory reception (Feature #44)...62 Auto document feeder...41, 55 B Basic features ...60 Broadcast Transmission ...47 Buttons/Keys BROADCAST ...47, 49 CALLER ID...38 CALLER IQ...80 Delete ...30 HELP ...26 Insert ...30 LOWER ...32, 36, 45 MONITOR ...36...
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The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new and...