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Model shown is KX-TG9361.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Operating Instructions
Expandable Digital Cordless Phone
Expandable Digital Cordless
KX-TG9361
Model No.
Answering System
KX-TG9371
Model No.
with 2 Handsets
KX-TG9372
Model No.
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Table of Contents
Related Manuals for Panasonic KX-TG9361B
Summary of Contents for Panasonic KX-TG9361B
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Page 1: Operating Instructions
Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Operating Instructions Expandable Digital Cordless Phone Model No. -
Page 2: Table Of Contents
Introduction Product information ....3 Accessory information ... . . 5 For your safety ....7 Important safety instructions . -
Page 3: Introduction
Product information Thank you for purchasing a Panasonic digital cordless phone. Notable differences between the models KX-TG9361 Base unit Model No. Part No. KX-TG9361 KX-TG9361 KX-TG9371 KX-TG9371 KX-TG9372 KX-TG9371 Feature differences Answering Model No. system KX-TG9361 KX-TG9371 KX-TG9372 *1 Intercom calls can be made between the handset and base unit. -
Page 4: Feature Highlights
“Good morning” as a wake-up greeting (talking alarm clock; page 28). ■ Drop and splash resistant handset This design protects from splashes and occasional dropping. *1 KX-TG9371/KX-TG9372 For assistance, please visit http://www.panasonic.com/help... -
Page 5: Accessory Information
Handset cover PNYNTGA936BR Belt clip/ PNKE1011Z1 Charger/ PNLC1003ZB AC adaptor for charger/ PQLV209T *1 See page 6 for replacement battery information. *2 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Quantity KX-TG9361/ KX-TG9372 KX-TG9371 – –... -
Page 6: Expanding Your Phone System
Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Headset T-adaptor Battery back-up power supply L Headset shown is KX-TCA86. Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. -
Page 7: For Your Safety
These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Never touch the plug with wet hands. Danger of electric shock exists. -
Page 8: Important Safety Instructions
SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: – at a convenient, high, and central... - Page 9 L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. For assistance, please visit http://www.panasonic.com/help Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
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Page 10: Preparation
Controls Base unit ■ KX-TG9361 A Charge contacts B {LOCATOR} For assistance, please visit http://www.panasonic.com/help ■ KX-TG9371/KX-TG9372 A Charge contacts B Speaker C {■} (STOP) D {ERASE} E {GREETING REC} (Recording) F {GREETING CHECK} G {^} (VOL.: Volume up) H {6} (Play) -
Page 11: Display
N {REDIAL} {PAUSE} O {HOLD} {INTERCOM} P Microphone Q Charge contacts For assistance, please visit http://www.panasonic.com/help Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. -
Page 12: Connections
(C). Base unit L Use only the supplied Panasonic AC adaptor PQLV207. L Use only the supplied telephone line cord. Using another telephone line cord may not allow the unit to work properly. -
Page 13: Battery Installation And Replacement
– We recommend using the Panasonic rechargeable batteries noted on page 6, 8. Release the battery cover latch and lift the cover open. For assistance, please visit http://www.panasonic.com/help Insert the batteries negative (T) end first. Rechargeable Ni-MH ONLY Close the handset cover. -
Page 14: Battery Charge
L Model shown is KX-TG9372. Note: L It is normal for the handset to feel warm during charging. For assistance, please visit http://www.panasonic.com/help L If you want to use the handset immediately, charge the batteries for at least 15 minutes. -
Page 15: Symbols Used In These Operating Instructions
Example: Unit keys: {C}, {OFF} Soft keys: {View CID}, {Phonebook} For assistance, please visit http://www.panasonic.com/help Symbol Meaning Proceed to the next operation. “ ” The words in quotations indicate the menu on the display. -
Page 16: Belt Clip
L The date and time may be incorrect after a power failure. In this case, set the date and time again. For assistance, please visit http://www.panasonic.com/help Belt clip You can hang the handset on your belt or pocket using the supplied belt clip. -
Page 17: Making/Answering Calls
Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. For assistance, please visit http://www.panasonic.com/help {Erase} i {Yes} i {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. -
Page 18: Useful Features During A Call
After 1 additional minute on hold, the call is disconnected. For assistance, please visit http://www.panasonic.com/help L If another phone is connected to the same line (page 12), you can also take the call by lifting its handset. -
Page 19: Call Share
To join the conversation, press {C} when the other handset is on an outside call. Note: L The maximum number of participating parties (including 1 outside party) depends on the model. – 3 parties (KX-TG9361) – 4 parties (KX-TG9371/KX-TG9372) For assistance, please visit http://www.panasonic.com/help... -
Page 20: Shared Phonebook
T U V 8 w x y z W X Y Z 9 0 Space For assistance, please visit http://www.panasonic.com/help L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. -
Page 21: Editing Entries
{PAUSE} to add pauses after the number and PIN as necessary (page 17). L If you have rotary/pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. For assistance, please visit http://www.panasonic.com/help... -
Page 22: Programming
V.M. access Block calls Night mode Ringer setting Set date & time Talking CallerID (KX-TG9371/ KX-TG9372) Customer support For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – – – On/Off Start/End Ringer volume Ringer tone Date and time Alarm Time adjustment –... - Page 23 Main menu Initial setting *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help Sub-menu 1 Set answering (KX-TG9371/ KX-TG9372) Voice Mail...
- Page 24 Night mode {2}{3}{7} (Start/End) *4, *5 Ringer tone {1}{6}{1} (Handset) Ringer volume {1}{6}{0} (Handset) For assistance, please visit http://www.panasonic.com/help Setting code {1}: Once {2}: Daily {0}: <Off> {1}: On {0}: <Off> – {1}: <On> {0}: Off – – – {1}: <English>...
- Page 25 (Base unit) Voice prompt {1}{1}{2} (Change language) *1 If “System setting” column is checked, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help Setting code {1}: Pulse {2}: <Tone> {1}: <700ms> {2}: 600ms...
- Page 26 You may either hear a dial tone or no one on the line when you answer the call. *6 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call.
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Page 27: Special Instructions For Programmable
{Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the 10-digit format. For assistance, please visit http://www.panasonic.com/help {Save} {V}/{^}: “Block calls” i {Select} {Yes} i {OFF} Storing unwanted callers by entering... - Page 28 The following alarm sounds are available: ■ KX-TG9361 You can choose an alarm sound from 3 tones and 4 melodies. For assistance, please visit http://www.panasonic.com/help ■ KX-TG9371/KX-TG9372 – “Tone & Melody”: You can choose an alarm sound from 3 tones and 4 melodies.
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Page 29: Registering A Unit
{MENU} i {#}{6}{8}{0} {OFF} For assistance, please visit http://www.panasonic.com/help Registering a unit Operating additional handsets Additional handsets Up to 6 handsets can be registered to the base unit. - Page 30 This allows the handset to end its wireless connection with the system. {MENU} i {#}{1}{3}{1} {3}{3}{5} i {OK} Select the handset you want to cancel by pressing the desired handset number. For assistance, please visit http://www.panasonic.com/help...
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Page 31: Caller Id Service
For assistance, please visit http://www.panasonic.com/help Talking Caller ID Available for: KX-TG9371/KX-TG9372 This feature lets you know who is calling without looking at the display. -
Page 32: Caller List
{^} to search from the oldest call. To call back, press {C}. To exit, press {OFF}. For assistance, please visit http://www.panasonic.com/help Note: L If the item has already been viewed or answered, “Q” is displayed, even if it was viewed or answered using another handset. -
Page 33: Erasing All Caller Information
{View CID} {All erase} i {Yes} Storing caller information into the phonebook {View CID} For assistance, please visit http://www.panasonic.com/help {V}/{^}: Select the desired entry. i {Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format. -
Page 34: Answering System
– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. For assistance, please visit http://www.panasonic.com/help Turning the answering system on/off Press {ANSWER ON} to turn on/off the answering system. -
Page 35: Greeting Message
Erasing your greeting message If you erase your own greeting message, the unit plays a pre-recorded greeting message for callers. For assistance, please visit http://www.panasonic.com/help Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Listening to messages... -
Page 36: Listening To Messages Using The Handset
{1} or {<} Repeat message (during playback) {2} or {>} Skip message (during playback) For assistance, please visit http://www.panasonic.com/help {*}{4} or {Erase} {*}{5} *1 If pressed within the first 5 seconds of a message, the previous message is played. -
Page 37: Remote Operation
Follow the voice guidance prompts as necessary or control the unit using remote commands (page 37). When finished, hang up. For assistance, please visit http://www.panasonic.com/help Voice guidance When the English voice guidance is selected During remote operation, the unit’s voice... -
Page 38: Answering System Settings
When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. For assistance, please visit http://www.panasonic.com/help Answering system settings Number of rings before the unit answers calls You can change the number of times the phone rings “Ring count”... -
Page 39: Message Alert
The unit plays the pre-recorded greeting-only message asking callers to call again if your own greeting-only message is not recorded. For assistance, please visit http://www.panasonic.com/help Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. -
Page 40: Voice Mail Service
{PAUSE} to add pauses (page 17) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. For assistance, please visit http://www.panasonic.com/help Example: 1-222-333-4444 PPPP VM access Pauses Password... -
Page 41: Listening To Voice Mail
If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. For assistance, please visit http://www.panasonic.com/help... -
Page 42: Intercom/Locator
L To stop paging, press {INTERCOM}. When you finish talking, press {INTERCOM}. Answering an intercom call Handset Press {C} to answer the page. For assistance, please visit http://www.panasonic.com/help When you finish talking, press {OFF}. Base unit ■ KX-TG9371/KX-TG9372 Press {INTERCOM} to answer the page. -
Page 43: Handset Locator
■ KX-TG9361 Press {OFF}. ■ KX-TG9371/KX-TG9372 Press {INTERCOM}, then press {OFF}. Note: L When the ringer volume for outside calls is set to off (page 24), the handset rings at a low level for paging. For assistance, please visit http://www.panasonic.com/help... -
Page 44: Useful Information
(A). Connect the AC adaptor cord and telephone line cord (B). Hook For assistance, please visit http://www.panasonic.com/help Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. - Page 45 83 mm 102 mm inches) (4 inches) For assistance, please visit http://www.panasonic.com/help To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). Charger (120 V AC,...
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Page 46: Error Messages
No link to base. Reconnect AC adaptor. Phonebook full Store VM access# For assistance, please visit http://www.panasonic.com/help Cause/solution L The called handset or base unit is in use. L Other units are in use and the system is busy. Try again later. -
Page 47: Troubleshooting
Programmable settings Problem I have changed the display language to a language I cannot read. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly (page 13). L Fully charge the batteries (page 14). L Check the connections (page 12). - Page 48 The handset does not ring. The base unit does not ring. I cannot make a call. For assistance, please visit http://www.panasonic.com/help Cause/solution L A call is being received. Answer the call and start again after hanging up. L The maximum number of handsets (6) is already registered to the base unit.
- Page 49 Caller information is not announced. The caller list/incoming phone numbers are not edited automatically. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure that you have long distance service. Cause/solution L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details.
- Page 50 The unit does not record new messages. I cannot operate the answering system. For assistance, please visit http://www.panasonic.com/help Cause/solution L The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 32).
- Page 51 Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
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Page 52: Fcc And Other Information
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a For assistance, please visit http://www.panasonic.com/help REN of 0.3). If this equipment causes harm to the telephone network, the telephone... - Page 53 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/help CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
- Page 54 Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. For assistance, please visit http://www.panasonic.com/help Notice ENERGY STAR As an NERGY Panasonic has determined that this...
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Page 55: Specifications
■ Dimensions: : Approx. 61 mm × Base unit 145 mm × 116 mm inches × 5 inches) For assistance, please visit http://www.panasonic.com/help Base unit 145 mm × 116 mm inches) Handset: Approx. 166 mm × 53 mm × 35 mm... -
Page 56: Customer Services
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 57: Warranty
Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For assistance, please visit http://www.panasonic.com/help PANASONIC PUERTO RICO, INC. - Page 58 Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/help...
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Page 59: Index
Index Additional handset: 29 Alarm: 28 Answering calls: 17 Answering system Call screening: 34 Erasing messages: 35, 36, 38 Greeting only: 39 Listening to messages: 35, 36, 37 Number of rings: 38 Recording time: 39 Remote access code: 37 Remote operation: 37 Ring count: 38 Toll saver: 38 Turning on/off: 34, 36, 38... - Page 60 Carolina, Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.