Table of Contents
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Model shown is KX-TG6311.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Operating Instructions
Expandable Digital Cordless Phone
Expandable Digital Cordless
KX-TG6311
Model No.
with 2 Handsets
KX-TG6312
Model No.
with 3 Handsets
KX-TG6313
Model No.
Answering System
with 2 Handsets
KX-TG6322
Model No.
with 3 Handsets
KX-TG6323
Model No.
with 4 Handsets
KX-TG6324
Model No.
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Table of Contents
Related Manuals for Panasonic KX-TG6312
Summary of Contents for Panasonic KX-TG6312
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Page 1: Operating Instructions
Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Operating Instructions Expandable Digital Cordless Phone Model No. -
Page 2: Table Of Contents
Table of Contents Introduction Product information ....3 Accessory information ... . . 5 For your safety ....7 Important safety instructions . -
Page 3: Introduction
Product information Thank you for purchasing a Panasonic digital cordless phone. Notable differences between the models KX-TG6311 series Base unit Model No. Part No. KX-TG6311 KX-TG6311 KX-TG6312 KX-TG6311 KX-TG6313 KX-TG6311 KX-TG6321 series Base unit Model No. Part No. KX-TG6322 KX-TG6321... - Page 4 *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets (page 6). For assistance, please visit http://www.panasonic.com/help Intercom | ⇔ N –...
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Page 5: Accessory Information
Handset cover PNYNTGA931SR Charger/ PNLC1001YS AC adaptor for charger/ PQLV209T *1 See page 6 for replacement battery information. *2 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Quantity KX-TG 6311 Introduction KX-TG KX-TG 6312/ 6313/... -
Page 6: Expanding Your Phone System
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item T-adaptor Battery back-up power supply Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Order No. -
Page 7: For Your Safety
These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Never touch the plug with wet hands. Danger of electric shock exists. -
Page 8: Important Safety Instructions
SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: – at a convenient, high, and central... - Page 9 L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. For assistance, please visit http://www.panasonic.com/help Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder.
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Page 10: Preparation
Preparation Controls Base unit ■ KX-TG6311/KX-TG6312/KX-TG6313 A Charge contacts B {LOCATOR} For assistance, please visit http://www.panasonic.com/help ■ KX-TG6322/KX-TG6323/KX-TG6324 A B C D E I J K A Charge contacts B Speaker C {■} (STOP) D {ERASE} E {GREETING REC} (Recording) F {GREETING CHECK} G {^} (VOL.: Volume up) -
Page 11: Display
M {PAUSE} {REDIAL} N {HOLD} {INTERCOM} O Microphone P Charge contacts For assistance, please visit http://www.panasonic.com/help Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. -
Page 12: Connections
(C). Base unit L Use only the supplied Panasonic AC adaptor PQLV207. L Use only the supplied telephone line cord. Using another telephone line cord may not allow the unit to work properly. -
Page 13: Battery Installation And Replacement
Insert the batteries negative (T) end first. Close the handset cover. Rechargeable Ni-MH ONLY For assistance, please visit http://www.panasonic.com/help Note: L When replacing batteries, remove the old batteries. Attention:... -
Page 14: Battery Charge
Clean more often if the unit is exposed to grease, dust, or high humidity. For assistance, please visit http://www.panasonic.com/help Battery level Battery icon Note: L KX-TG6311/KX-TG6312/KX-TG6313... -
Page 15: Symbols Used In These Operating Instructions
{V}/{^}: “ ” select the words in quotations. Example: {V}/{^}: “Off” For assistance, please visit http://www.panasonic.com/help Setting up the unit before use Display language You can select either “English” or “Español” as the display language. The default setting is “English”. -
Page 16: Dialing Mode
L To correct a digit, press {^}, {V}, {<}, or {>} to move the cursor to the digit, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again. For assistance, please visit http://www.panasonic.com/help... -
Page 17: Making/Answering Calls
{V}/{^}: Select the desired phone number. Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls {Erase} i {Yes} i {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. -
Page 18: Useful Features During A Call
After 1 additional minute on hold, the call is disconnected. For assistance, please visit http://www.panasonic.com/help L If another phone is connected to the same line (page 12), you can also take the call by lifting its handset. -
Page 19: Call Share
Note: L The maximum number of participating parties (including 1 outside party) depends on the model. – 3 parties (KX-TG6311/ KX-TG6312/KX-TG6313) For assistance, please visit http://www.panasonic.com/help Making/Answering Calls – 4 parties (KX-TG6322/ KX-TG6323/KX-TG6324) -
Page 20: Shared Phonebook
T U V 8 w x y z W X Y Z 9 0 Space For assistance, please visit http://www.panasonic.com/help L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. -
Page 21: Editing Entries
PIN as necessary (page 17). L If you have rotary/pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. For assistance, please visit http://www.panasonic.com/help Shared Phonebook... -
Page 22: Programming
Night mode On/Off Start/End Ringer setting Ringer volume Ringer tone Set date & time Date and time Alarm Time adjustment Customer support For assistance, please visit http://www.panasonic.com/help Sub-menu 2 – – – Page – – – – – – –... - Page 23 Set tel line Registration Change language *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help KX-TG6323/ KX-TG6324) Programming Sub-menu 2 Page...
- Page 24 *4, *5 Ringer tone {1}{6}{1} (Handset) Ringer volume {1}{6}{0} (Handset) Set dial mode {1}{2}{0} For assistance, please visit http://www.panasonic.com/help Setting code {1}: Once {2}: Daily {0}: <Off> {1}: On {0}: <Off> {1}: <On> {0}: Off – – – {1}: <English>...
- Page 25 *5 If you select one of the melody ringer tones, the ringer tone will continue to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. For assistance, please visit http://www.panasonic.com/help Setting code {1}: <700ms>...
- Page 26 Programming *6 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the waiting call. *7 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”.
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Page 27: Special Instructions For Programmable Settings
Note: L To correct a digit, press {^}, {V}, {<}, or {>} to move the cursor to the digit, then make the correction. For assistance, please visit http://www.panasonic.com/help Programming Turning night mode on/off {MENU} i {#}{2}{3}{8} {V}/{^}: Select “On” or “Off”. i... -
Page 28: Registering A Unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset. For assistance, please visit http://www.panasonic.com/help Handset: {MENU} i {#}{1}{3}{0} Base unit: ■ KX-TG6311/KX-TG6312/ KX-TG6313 Press and hold {LOCATOR} for 4 seconds. -
Page 29: Caller Id Service
For assistance, please visit http://www.panasonic.com/help Caller ID Service Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. -
Page 30: Caller Id Number Auto Edit
– When the call is being received, the Caller ID number is displayed in the same Format as the Edited Number. For assistance, please visit http://www.panasonic.com/help – After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number. - Page 31 {Save} L If there is name information for the caller, go to step 5. Enter the name (16 characters max.; page 20). i {Next} i {Save} {OFF} For assistance, please visit http://www.panasonic.com/help Caller ID Service...
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Page 32: Answering System
– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. For assistance, please visit http://www.panasonic.com/help Turning the answering system on/off Press {ANSWER ON} to turn on/off the answering system. -
Page 33: Listening To Messages Using The Base Unit
Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. For assistance, please visit http://www.panasonic.com/help Answering System Listening to messages using the base unit When new messages have been recorded, the message indicator on the base unit flashes. -
Page 34: Listening To Messages Using The Handset
Skip message (during playback) Play new messages Play all messages Turn answering system on Stop playback For assistance, please visit http://www.panasonic.com/help {*}{4} or {Erase} {*}{5} *1 If pressed within the first 5 seconds of a message, the previous message is played. -
Page 35: Remote Operation
(page 15). Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). When finished, hang up. For assistance, please visit http://www.panasonic.com/help Answering System Voice guidance When the English voice guidance is selected During remote operation, the unit’s voice... -
Page 36: Answering System Settings
When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. For assistance, please visit http://www.panasonic.com/help Answering system settings Number of rings before the unit answers calls You can change the number of times the phone rings “Ring count”... -
Page 37: Message Alert
The unit plays the pre-recorded greeting-only message asking callers to call again if your own greeting-only message is not recorded. For assistance, please visit http://www.panasonic.com/help Answering System Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. -
Page 38: Voice Mail Service
L When storing your voice mail access number and your mailbox password, press {PAUSE} to add pauses (page 17) between the access number and the password as necessary. Contact For assistance, please visit http://www.panasonic.com/help your service provider/telephone company for the required pause time. Example: 1-222-333-4444... -
Page 39: Listening To Voice Mail
If you want to use another phone For assistance, please visit http://www.panasonic.com/help Voice Mail Service to listen to voice mail messages, you have to dial your access number... -
Page 40: Intercom/Locator
{INTERCOM} L All registered handsets beep. L To stop paging, press {INTERCOM}. When you finish talking, press {INTERCOM}. For assistance, please visit http://www.panasonic.com/help Answering an intercom call Handset Press {C} to answer the page. When you finish talking, press {OFF}. -
Page 41: Handset Locator
Press {OFF}. ■ KX-TG6322/KX-TG6323/ KX-TG6324 Press {INTERCOM}, then press {OFF}. Note: L When the ringer volume for outside calls is set to off (page 24), the handset rings at a low level for paging. For assistance, please visit http://www.panasonic.com/help Intercom/Locator... -
Page 42: Useful Information
(A). Connect the AC adaptor cord and telephone line cord (B). Hook For assistance, please visit http://www.panasonic.com/help Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. - Page 43 83 mm 102 mm (3 1 / 4 inches) (4 inches) For assistance, please visit http://www.panasonic.com/help To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). Charger (120 V AC,...
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Page 44: Error Messages
No link to base. Reconnect AC adaptor. Phonebook full Store VM access# For assistance, please visit http://www.panasonic.com/help Cause/solution L The called handset or base unit is in use. L Other units are in use and the system is busy. Try again later. -
Page 45: Troubleshooting
Programmable settings Problem I have changed the display language to a language I cannot read. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the batteries are installed correctly (page 13). L Fully charge the batteries (page 14). L Check the connections (page 12). - Page 46 The handset does not ring. The base unit does not ring. I cannot make a call. For assistance, please visit http://www.panasonic.com/help Cause/solution L A call is being received. Answer the call and start again after hanging up. L The maximum number of handsets (6) is already registered to the base unit.
- Page 47 I cannot dial the phone number edited in the caller list. Time on the unit is shifted. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure that you have long distance service. Cause/solution L You need to subscribe to Caller ID service.
- Page 48 I cannot operate the answering system. I cannot operate the answering system remotely. For assistance, please visit http://www.panasonic.com/help Cause/solution L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
- Page 49 Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
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Page 50: Fcc And Other Information
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a For assistance, please visit http://www.panasonic.com/help REN of 0.3). If this equipment causes harm to the telephone network, the telephone... - Page 51 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/help Useful Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
- Page 52 FCC RF exposure requirements. Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. For assistance, please visit http://www.panasonic.com/help Notice ENERGY STAR ® As an NERGY Panasonic has determined that this...
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Page 53: Specifications
80 % relative air humidity (dry) ■ Dimensions: Base unit: Approx. 53 mm × 144 mm × 107 mm inches × 5 inches) For assistance, please visit http://www.panasonic.com/help Handset: Approx. 156 mm × 48 mm × 32 mm inches) Charger 88 mm (2 inches ×... -
Page 54: Customer Services
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 55: Warranty
Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For assistance, please visit http://www.panasonic.com/help PANASONIC PUERTO RICO, INC. - Page 56 Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/help...
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Page 57: Index
Index Additional handset: 28 Alarm: 27 Answering calls: 17 Answering system Call screening: 32 Erasing messages: 33, 34, 36 Greeting only: 37 Listening to messages: 33, 34, 35 Number of rings: 36 Recording time: 37 Remote access code: 35 Remote operation: 35 Ring count: 36 Toll saver: 36 Turning on/off: 32, 34, 36... - Page 58 Notes...
- Page 59 Notes...
- Page 60 Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.