Page 2 Un raccordement incorrect peut entraîner une détérioration irrémédiable de l’ampli- https://rd1.sony.net/help/ha/straz305070/h_uc/ tuner. Una conexión incorrecta puede resultar en un daño fatal para al receptor. Sony Corporation © 2022 Printed in Malaysia / Imprimé en Malaisie...
Page 3 Connecting to a TV and AV devices Raccordement d’un téléviseur et de périphériques AV Conexión de un televisor y dispositivos AV Téléviseur Televisor HDMI cable Câble HDMI Cable HDMI Optical digital cable Câble optique numérique Cable digital óptico If your TV is compatible with eARC (Enhanced Audio Return Channel) or ARC (Audio Return Channel) function, connecting the optical digital cable is not necessary.
Page 4 GUI Menu List/Liste du menu de la GUI/Lista del menú de la interfaz gráfica de usuario Note / Remarque / Nota • The item names shown below are examples in English. • Les noms des éléments indiqués ci-dessous sont des exemples en anglais. •...
Page 5 Multi Channel AV Receiver Operating Instructions Récepteur AV Multicanal Mode d’emploi Manual de instrucciones STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES...
Page 6 For Remote Commander Record the serial number in the space provided below. Refer to them CAUTION whenever you call upon your Sony dealer. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Page 7 This unit contains licence-exempt transmitter(s)/receiver(s) that comply Contact: Sony Customer Information Service Center at 1-800-222-7669 with Innovation, Science and Economic Development Canada’s licence- Write: Sony Customer Information Service Center 12451 Gateway Blvd., exempt RSS(s). Operation is subject to the following two conditions: Fort Myers, FL 33913 (1) This unit may not cause interference;...
Page 8 Manufactured under license from IMAX Corporation. IMAX® is a https://oss.sony.net/Products/Linux/ registered trademark of IMAX Corporation in the United States and/ Please note that Sony cannot answer or respond to any inquiries or other countries. For DTS patents, see http://patents.dts.com. regarding the content of this source code.
Page 9 Microsoft Corporation in the United States and/or other countries. ® marks are not specified. • The LDAC™ name is a trademark of Sony Group Corporation or its affiliates. • LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a Bluetooth connection.
Page 10 On placement Precautions • Do not install the appliance in a confined space, such as a bookcase. • Sufficient space around the receiver is needed to release heat. When placing the receiver in a rack, leave more than 44.45 mm (1.75 in) space On safety above the receiver, and more than 44.45 mm (1.75 in) space along the Should any solid object or liquid fall into the cabinet, unplug the receiver...
Page 11 (page 38) for the BLUETOOTH version and profiles supported by this BLUETOOTH technology. receiver. • Sony shall not be held liable in any way for damages or other loss resulting from information leaks during communication using Effective communication range BLUETOOTH technology.
Page 12: Manuals Provided For This Product
(this booklet) Preparation To read the Help Guide, go to Installation the following website: Connections Initial Setup Basic operations Listening/Watching Advanced operations https://rd1.sony.net/help/ha/ Listening/Watching straz305070/h_uc/ Advanced operations BLUETOOTH features Network features Multi-zone features Sound effect features Other features Adjusting settings...
Page 13: Table Of Contents
Table of contents Manuals provided for this product ........8 Main parts and controls ............. 10 Preparation 1: Preparing the receiver and the remote control ................21 Preparation 2: Performing Easy Setup .......23 Enjoying video/sound from the connected device ....24 Using the menu on the TV screen ........25 Changing the settings ............27 Selectable sound fields and their effects ......28...
Page 14: Main Parts And Controls
Main parts and controls Front panel cover Attaching the front cover Parts Functions   (power) Turns the receiver on or sets it to standby mode (page 22).  Power indicator Lights up according to the status of the receiver. Also, the color of the indicator changes depending on the status of the receiver.
Page 15 Front panel Parts Functions Parts Functions  PING  CALIBRATION MIC jack Displays the IP address and MAC address on Connect the supplied calibration microphone the display panel. for “Auto Calibration” to this jack (page 21).  Input buttons  HDMI OUT Select the device you want to play.
Page 16 Parts Functions  ZONE CONTROL (ZONE2, Selects the location to be controlled. ZONE 3)  Tuner control buttons Used for tuner operations.  BLUETOOTH Switches the receiver to the BLUETOOTH® function by pressing the button when [Bluetooth Mode] is set to [Receiver]. When the button is pressed and held for more than 2 seconds, the receiver enters the pairing mode.
Page 17 Rear panel (STR-AZ7000ES)  FM ANTENNA terminal  IR REMOTE IN/OUT jacks • You can control the receiver from a distance by connecting an IR repeater  HDMI IN/OUT jacks Connect HDMI devices. For supported video (not supplied) to the IR REMOTE IN jack. signals, see “Video signals supported by HDMI •...
Page 18  S-CENTER OUT jack When the receiver is connected to the S-CENTER SPEAKER IN jack of your TV, you can output the center part of the receiver sound from the TV speakers. By using this connection, TV audio such as dialogue can be made to sound as if it is coming out of the TV screen.
Page 19 Rear panel (STR-AZ5000ES)  FM ANTENNA terminal  IR REMOTE IN/OUT jacks • You can control the receiver from a distance by connecting an IR repeater  HDMI IN/OUT jacks Connect HDMI devices. For supported video (not supplied) to the IR REMOTE IN jack. signals, see “Video signals supported by HDMI •...
Page 20  S-CENTER OUT jack When the receiver is connected to the S-CENTER SPEAKER IN jack of your TV, you can output the center part of the receiver sound from the TV speakers. By using this connection, TV audio such as dialogue can be made to sound as if it is coming out of the TV screen.
Page 21 Rear panel (STR-AZ3000ES)  FM ANTENNA terminal  IR REMOTE IN/OUT jacks • You can control the receiver from a distance by connecting an IR repeater  HDMI IN/OUT jacks Connect HDMI devices. For supported video (not supplied) to the IR REMOTE IN jack.
Page 22 Video signals supported by HDMI jacks  S-CENTER OUT jack When the receiver is connected to the S-CENTER SPEAKER IN jack of your TV, you HDMI IN jack Devices to be connected can output the center part of the receiver sound from the TV speakers.
Page 23 Remote Control Parts Functions   (power) Turns the receiver in the main zone, Zone 2 or ZONE 2, ZONE 3, MAIN Zone 3 on or sets it to standby mode.  ZONE 2, ZONE 3, MAIN Selects the location to be controlled. ...
Page 24 Parts Functions  AUTO CAL. Press to perform the Auto Calibration.  TEST Displays the [Test Picture]/[Test Tone] selection screen on the TV screen.  SETTINGS Displays the [Setup] menu on the TV screen.  2CH/MULTI, MOVIE**, Selects the sound field you want. For details, MUSIC** see “Selectable sound fields and their effects”...
Page 25: Preparation 1: Preparing The Receiver And The Remote Control
Place the mic stand at your listening position and set the Preparation 1: Preparing the receiver and the calibration microphone on the mic stand. remote control The calibration microphone is used for setting the speakers (Auto Calibration) in “Preparation 2: Performing Easy Setup” (page 23).
Page 26 Connect the supplied AC power cord (mains lead) to the AC IN Turn on the TV, and then switch the input of the TV to which terminal on the receiver firmly. the receiver is connected. AC power cord (mains lead) (supplied) Press ...
Page 27: Preparation 2: Performing Easy Setup
Press HOME. Preparation 2: Performing Easy Setup The home menu is displayed on the TV screen. You can easily set the initial settings of the receiver from the Easy Setup screen. Watch Listen Custom Preset Sound E ects Zone Controls Setup Press /...
Page 28: Enjoying Video/Sound From The Connected Device
Turn on the device you want to play. Enjoying video/sound from the connected Turn on the receiver. device Turn on the TV, and then switch the input of the TV to which the receiver is connected. 2CH/MULTI, Press HOME. MOVIE, MUSIC The home menu is displayed on the TV screen.
Page 29: Using The Menu On The Tv Screen
Turn on the TV, and then switch the input of the TV to which Using the menu on the TV screen the receiver is connected. You can display the menu of the receiver on the TV screen. Press HOME. The home menu is displayed on the TV screen. Watch Listen Custom Preset...
Page 30 RF Channel **: Select to optimize the wireless connection of the speakers when the receiver is in standby. * This item is displayed when updates are available. ** Selectable when sound drop-out occurs while wireless speakers are being used. Hints •...
Page 31: Changing The Settings
Turn on the TV, and then switch the input of the TV to which • Audio Enhancer the receiver is connected. • Headphone (2ch)* * Available only when BLUETOOTH headphones/BLUETOOTH speakers are connected to the receiver For details on each sound field, visit the Help Guide. https://rd1.sony.net/help/ha/straz305070/h_uc/...
Page 32: Selectable Sound Fields And Their Effects
Selectable sound fields and their effects Sound field Display panel Effects of the sound field 2CH/MULTI 2ch Stereo 2CH STEREO Plays back 2-channel audio signals without adding any surround effect. Monaural and multi- channel audio signals are output after being converted into a 2-channel signal. This sound field is best suited for playing back audio signals as they are from two front speakers only, without adding any virtual surround effect.
Page 33: Reverting To The Factory Default Settings
Press HOME. Reverting to the factory default settings The home menu is displayed on the TV screen. If the receiver does not operate properly, reset the receiver as follows. Watch Listen Custom Preset Sound E ects Zone Controls Setup Press / repeatedly to select [Setup], and then press Press /...
Page 34: Troubleshooting
Search for the cause and solution of the issue by referring to these Operating Instructions or Help Guide. Should any problems persist, consult your nearest Sony The troubleshooting method is listed in “Troubleshooting.” dealer. For the functions that are not mentioned in Operating Instructions, visit the Help Guide.
Page 35  The output of the HDMI video signals of the receiver may be set to  Check that the TV is connected correctly.  Disconnect the HDMI cable from the receiver and TV and then “HDMI OFF”. In this case, set to “HDMI A”, “HDMI B”, or “HDMI A+B” by pressing HDMI OUT on the remote control.
Page 36  When [Control for HDMI] is set to [On] or [Audio Return Channel] is When a TV is connected to the receiver via an HDMI OUT A jack that set to either [eARC] or [ARC] in the [HDMI Settings] menu: supports the eARC or ARC function, sound from the TV is not –...
Page 37 AC power cord (mains lead) and turn on the receiver. If the problem  Check the network information. If the connection failed, set up the persists, consult your nearest Sony dealer. network connection again. [Overload has been detected.] appears on the TV screen.
Page 38 Display Explanation Display Explanation Error 34 Front speakers are not installed in the correct position. Warning 43 The subwoofer distance and phase could not be Left/right of the microphone and speakers may be measured. Noise may be the cause. Re-measure in a installed in reverse.
Page 39: Specifications
With 8 Ω loads, both channels driven, from 20 Hz – 20 000 Hz; rated HEIGHT 2: 130 W + 130 W 140 W per channel minimum RMS power in stereo mode, with no more STR-AZ3000ES than 0.09% total harmonic distortion from 250 mW to rated output. Rated Power Output at Stereo Mode STR-AZ5000ES (8 ohms, 20 Hz –...
Page 40 HEIGHT 2 L/R, SUBWOOFER Support Voltage: 2 V/1 kilohm HDCP 2.3, HDR (HDR10, Hybrid Log-Gamma, Dolby Vision), 3D, STR-AZ3000ES Deep Color, ITU-R BT.2020, eARC/ARC, VRR, ALLM ZONE 2, ZONE 3 For details on supported video formats, visit the Help Guide.
Page 41 1), 2) 7.1.6 / 9.1.4 STR-AZ5000ES: This format is not output to wireless headphones. 7.1.4 This format is not output to wireless speakers. STR-AZ3000ES: 5.1.4 / 7.1.2 / 7.1.4 USB section Dolby Atmos [DOLBY ATMOS] STR-AZ7000ES: HDMI, eARC  (USB) port: 7.1.6 / 9.1.4...
Page 42 Maximum communication range STR-AZ7000ES: 540 W Line of sight approx. 30 m (98.4 feet) STR-AZ5000ES: 500 W Maximum number of devices to be registered STR-AZ3000ES: 440 W 10 devices Standby mode: 0.5 W Frequency band (When [Standby Through], [Network/Bluetooth Standby], 2.4 GHz band (2.4000 GHz – 2.4835 GHz) [External Control] and all zone power are set to [Off].)
Page 43 430 mm × 194 mm × 440 mm (17 in × 7 3/4 in × 17 3/8 in) including projecting parts and controls Mass (Approx.) STR-AZ7000ES: 21.8 kg (48 lb) STR-AZ5000ES: 19.2 kg (42 lb 6 oz) STR-AZ3000ES: 19.0 kg (41 lb 15 oz) Supplied accessories Operating Instructions (this manual) Startup Guide (1) Calibration microphone (1)
Page 45 Before installing the receiver, be sure to update the receiver to the latest software version. Avant d’installer l’ampli-tuner, veillez à le mettre à jour à la dernière version de logiciel. Antes de instalar el receptor, asegúrese de actualizar el receptor a la versión de software más reciente. STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES...
Page 46 Map of GUI menu system Using the home menu Menu items underlined are default settings. Home Watch GAME MEDIA BOX BD/DVD SAT/CATV VIDEO Listen SA-CD/CD Bluetooth Audio FM TUNER Spotify Chromecast built-in 360 Reality Audio Custom Preset 1: Movie 2: Music 2ch Stereo Sound Effects Sound Field...
Page 47 Zone Controls Zone2 Power SOURCE Input GAME MEDIA BOX BD/DVD SAT/CATV VIDEO SA-CD/CD FM TUNER (+23.0 dB, +22.5 dB, ..., -92.0 dB, -∞ dB, Off) Volume Zone3 Power SOURCE Input SAT/CATV SA-CD/CD FM TUNER (+23.0 dB, +22.5 dB, ..., -92.0 dB, -∞ dB, Off) Volume Language –(English, Español, Français) Setup...
Page 48 Setup Speaker Settings Speaker Configuration Selection Speaker Configuration (Preset1, Preset2) Information Wireless Speaker Assign Auto Calibration Settings Auto Calibration TV Center Speaker Surround Back Speaker Assign Height1 Speaker Assign Height2 Speaker Assign Height3 Speaker Assign Speaker Pattern Distance from the Screen Listening Position Height Ceiling Height Screen Height...
Page 49 Setup Speaker Settings (Auto, Manual) Wireless Speaker Settings Link mode Start Manual Link Check wireless connection RF Channel (On, Off) Wireless Playback (Sound Quality, Quality Connection) Software Version (On, Off) TV/Screen Center Settings TV Center Speaker Mode Center Speaker Lift (10, 9, 8, …, 2, 1, Off) (Front &...
Page 50 2ch Stereo Setup Audio Settings Sound Field Direct A.F.D. Multi Stereo A.F.D. Movie Dolby Mode DTS:X Mode Audio Enhancer Headphone (2ch) (On, Off) 360 Spatial Sound Mapping (Type A, Type B, Off) Speaker Relocation/Phantom Surround Back (On, Off) DSD Native (On, Off) Pure Direct (On, Off)
Page 51 You can select the following inputs in the Input Settings screen. GAME, MEDIA BOX, BD/DVD, SAT/CATV, VIDEO, AUX, TV, SA-CD/CD You can set up each input using these menu items in [Input Settings]. STR-AZ7000ES/STR-AZ5000ES only STR-AZ3000ES only STR-AZ7000ES only The menu item can be adjusted against each speaker. STR-AZ5000ES only This setting is available when [FM TUNER] is selected as the input.
Page 52 Making a multi-zone connection ..................11 Speaker patterns and terminals to be connected (for STR-AZ7000ES) ......12 Speaker patterns and terminals to be connected (for STR-AZ5000ES) ......26 Speaker patterns and terminals to be connected (for STR-AZ3000ES) ......32 Settings Setting up the receiver ....................36 Activating the network standby mode ............
Page 53: Preparations
Preparations Preparing the receiver This Installation Guide uses illustrations of STR-AZ7000ES for illustration purposes. Outline dimensional drawing Front Side 430 mm (17 in) 10 mm (13/32 in) 408 mm(16 1/8 in) 440 mm (17 3/8 in) Attaching/removing the front cover The front cover can be completely removed from the receiver. Remove the front cover by inserting your fingers under the cover.
Page 54: Mounting The Receiver Using The Rack Mount Kit
Repeat steps 2 and 3 for the left side to mount Mounting the receiver using the rack the bracket. mount kit Make sure to use a “WS-RE2” dedicated rack mount kit for this receiver when mounting the receiver on a rack mount. Check that all parts are included.
Page 55: Connections
[Front & Center] or [Front] when you use the terminals (STR-AZ7000ES/STR-AZ5000ES) or in-ceiling speakers in the main zone. SURROUND BACK (HEIGHT 2/FRONT B/BI-AMP/ ZONE 2) terminals (STR-AZ3000ES). Main Connect to the HDMI OUT A jack. Press HDMI OUT to select HDMI OUT A.
Page 56: Speaker Patterns And Terminals To Be Connected (For Str-Az7000Es)
Speaker patterns and terminals to be connected (for STR-AZ7000ES) When you connect speakers to the receiver, refer to the following table. You can use the following table to confirm the speaker patterns supported by the receiver as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 57 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 3.1.2 (TM)
Page 58 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 5.0.2 (FH)
Page 59 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 5.0.4 (FD+SRD)
Page 60 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 5.1.4 (TM+TR)
Page 61 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 6.1.2 (SRD)
Page 62 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output...
Page 63 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output...
Page 64 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output...
Page 65 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output...
Page 66 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 6.0.4 (FW+TF+TM)
Page 67 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 7.1.4 (FW+TF+TM)
Page 68 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output...
Page 69 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 3 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (FRONT WIDE/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 HEIGHT 2 jacks Bi-amplifier ZONE 2/CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output...
Page 70: Speaker Patterns And Terminals To Be Connected (For Str-Az5000Es)
Speaker patterns and terminals to be connected (for STR-AZ5000ES) When you connect speakers to the receiver, refer to the following table. You can use the following table to confirm the speaker patterns supported by the receiver as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 71 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 2 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (ZONE 2/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 jacks Bi-amplifier CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) ...
Page 72 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 2 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (ZONE 2/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 jacks Bi-amplifier CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) 5.0.4 (FH+RH) ...
Page 73 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 2 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (ZONE 2/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 jacks Bi-amplifier CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output 6.0.4 (TF+RH) ...
Page 74 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 2 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (ZONE 2/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 jacks Bi-amplifier CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output 7.0.2 (TM) ...
Page 75 SPEAKERS terminals Front B SURROUND PRE OUT speaker HEIGHT 2 S-CENTER Zone 2 BACK Speaker pattern SUBWOOFER connection/ (ZONE 2/ OUT jack connection FRONT A CENTER 1 SURROUND (FRONT B/ HEIGHT 1 jacks Bi-amplifier CENTER 2 BI-AMP/ connection (R ONLY)) ZONE 2) Zone 2 output 7.1.2 (TM) ...
Page 76: Speaker Patterns And Terminals To Be Connected (For Str-Az3000Es)
Speaker patterns and terminals to be connected (for STR-AZ3000ES) When you connect speakers to the receiver, refer to the following table. You can use the following table to confirm the speaker patterns supported by the receiver as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 77 SPEAKERS terminals Front B PRE OUT speaker S-CENTER Zone 2 SURROUND BACK Speaker pattern SUBWOOFER connection/ HEIGHT 1 OUT jack connection FRONT A CENTER SURROUND (HEIGHT 2/FRONT B/ jacks Bi-amplifier (ZONE 2) BI-AMP/ZONE 2) connection 4.0.2 (TM)    (TM) 4.0.2 (FD) ...
Page 78 SPEAKERS terminals Front B PRE OUT speaker S-CENTER Zone 2 SURROUND BACK Speaker pattern SUBWOOFER connection/ HEIGHT 1 OUT jack connection FRONT A CENTER SURROUND (HEIGHT 2/FRONT B/ jacks Bi-amplifier (ZONE 2) BI-AMP/ZONE 2) connection Zone 2 output 5.0.2 (FD) ...
Page 79 SPEAKERS terminals Front B PRE OUT speaker S-CENTER Zone 2 SURROUND BACK Speaker pattern SUBWOOFER connection/ HEIGHT 1 OUT jack connection FRONT A CENTER SURROUND (HEIGHT 2/FRONT B/ jacks Bi-amplifier (ZONE 2) BI-AMP/ZONE 2) connection Zone 2 output 5.1.4 (FD+SRD) ...
Page 80: Settings
Height2 (L), Subwoofer: You can select which speakers will output the test tone. Note For STR-AZ3000ES • Set [External Control] to [On] to activate the network connection or to activate control from an external controller connected to the Auto: The test tone is output from each speaker in RS232C port.
Page 81: Displaying A Test Screen (Test Picture)
Calibration Matching Displaying a test screen (Test Picture) When Auto Calibration is executed, this function works Display a test screen for HDMI OUT A and automatically to match the phase of the right and left HDMI OUT B (ZONE 2) jacks. speakers.
Page 82: Saving/Loading Settings Of The Receiver
• Error 38: Setting the in-ceiling speaker mode It wasn’t possible to measure correctly. Move the speaker or microphone position a little and try again. If noisy, This feature will virtually relocate the front and center measure with as little surrounding noise as possible. in-ceiling speakers down to around the screen.
Page 83: Updating The Software Via The Network
Information You can download the update software from the following website. IP address https://www.sony.com/am/support MAC address Saving Updating New software Copy the file for updating to the top level directory (just under the root directory) of the USB flash drive (FAT16 or FAT32 with more than 100 MB of free space).
Page 84: Using The Hidden Commands
Using the hidden commands Performing commands using the receiver This receiver allows you to perform various commands using buttons on the front panel. The illustration below shows STR-AZ7000ES as a representative for the explanation. Function Operation User initialize (Memory Clear) Hold down ...
Page 85: Turning On Transmitting Mode Of The Discrete Code For The Main Zone
Turning on transmitting mode of the discrete code for the main zone While holding down MAIN, press CUSTOM1 on the remote control for 5 seconds. Transmitting mode of the discrete code for the main zone is activated when MAIN starts flashing. Command list in transmitting mode of the discrete code for the main zone Key name Transmitting mode of the discrete...
Page 86: Turning On Transmitting Mode Of The Discrete Code For Zone 2/Zone 3
Turning on transmitting mode of the discrete code for Zone 2/Zone 3 Press ZONE2 or ZONE3 on the remote control when transmitting mode of the discrete code for the main zone is active. Transmitting mode of the discrete code for Zone 2/Zone 3 is activated when the selected zone button start flashing.
Page 87 Command list in transmitting mode of the discrete code for Zone 3 Key name Transmitting mode of the Key name Transmitting mode of the discrete code (Zone 3) discrete code (Zone 3) Code name Code name ZONE2  — AMP MENU TV MUTING ...
Page 88: Useful Information
Useful information Zone distribution The receiver can deliver input signals for each video or audio input to another zone in combinations such as the following. Zone distribution capability (video) Video input Main zone Main zone Zone 2 Main zone Zone 2 HDMI OUT A HDMI OUT B HDMI OUT B...
Page 90 Front panel (with the front cover attached) Front panel (without the front cover attached) Indicators on the display panel Rear panel (STR-AZ7000ES) Rear panel (STR-AZ5000ES) Rear panel (STR-AZ3000ES) Remote control Remote control Remote control buttons that can be operated for each zone Preparation...
Page 91 Connecting 5.1.2-channel speaker system with bi-amplifier connection Speaker patterns and terminals to be connected (for STR-AZ7000ES) Speaker patterns and terminals to be connected (for STR-AZ5000ES) Speaker patterns and terminals to be connected (for STR-AZ3000ES) Connecting to Sony wireless rear speakers/subwoofer 3. Connecting a TV...
Page 92 Setting up a wireless LAN connection (for wireless LAN connections only) Preparing a wireless LAN antenna (for wireless LAN connections only) Setting up a wireless LAN connection Setting up a wireless network connection Using Sony | Music Center Playing music with the TIDAL app Playing Music from Other Streaming Services...
Page 93 Enjoying sound in Zone 2 Enjoying sound in two rooms (Main zone and Zone 3) using another amplifier Connecting another amplifier in Zone 3 Setting up the Zone 3 (Zone3 Settings) Enjoying sound using another amplifier in Zone 3 Enjoying sound effects Enjoying 360 spatial sound (360 Spatial Sound Mapping) Using sound fields (Sound Field) Selecting a sound field (Sound Field)
Page 94 Selecting the playback quality of the wireless speaker (Wireless Playback Quality) Checking the software version of the wireless speakers (Software Version) Outputting the center speaker part of the sound from the TV speakers (TV Center Speaker Mode) Lifting up the sound of the center speaker (Center Speaker Lift Up) Enjoying more natural sound with speakers installed in the ceiling (In-Ceiling Speaker Mode) Manual Speaker Settings Outputting a test tone from each speaker (Test Tone)
Page 95 Turning on control mode for maintenance (External Control) Switching on/off the 12V trigger output (Trigger1/Trigger2/Trigger3) (for STR-AZ7000ES/STR-AZ5000ES) Switching on/off the 12V trigger output (Trigger) (for STR-AZ3000ES) Displaying a test screen (Test Picture for HDMI OUT A/Test Picture for HDMI OUT B)
Page 96 The receiver is turned off automatically. Cannot find an available input when connecting several digital devices. The receiver does not turn on even when the TV is turned on. The receiver turns off when the TV is turned off. The receiver does not turn off even when the TV is turned off. Image No image appears on the TV screen.
Page 97 The sound skips or fluctuates, or the connection is lost. The sound of your BLUETOOTH device cannot be heard. Severe humming or noise. Cannot control the receiver using a Sony | Music Center. “BRAVIA” Sync (Control for HDMI) The Control for HDMI function does not work.
Page 98 Receives signals from remote control. MASTER VOLUME Turns to adjust the volume level. Related Topic Front panel (without the front cover attached) Indicators on the display panel Turning on the receiver Selecting the front speakers 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 99 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Front panel (without the front cover attached) PING Displays the IP address and MAC address on the display panel. Input buttons Select the device you want to play. When you press any of the input buttons, the receiver turns on.
Page 100 The 360 Spatial Sound Mapping function allows you to enjoy an amazing 360 Spatial Sound experience that makes the sound feel more spacious and as if there are more speakers in the room. Related Topic Front panel (with the front cover attached) Indicators on the display panel Turning on the receiver Selecting the front speakers 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 101 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Indicators on the display panel Playback channel indicator Indicates the speaker that is designated to output sound. Shows how the receiver down-mixes or up-mixes the source sound, based on the speaker settings. FWL (for STR-AZ7000ES only)
Page 102 The receiver recognizes devices connected via an HDMI IN jack. COAX Digital signals are input through the COAXIAL jack. Digital signals are input through the OPTICAL jack. eARC TV input is selected, and eARC or ARC signals are detected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 103 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Rear panel (STR-AZ7000ES) FM ANTENNA terminal HDMI IN/OUT jacks Connect HDMI devices. For supported video signals, see “Connecting devices with HDMI jacks.” Wireless LAN antenna DIGITAL OPTICAL IN jacks COAXIAL IN (SA-CD/CD) jack TRIGGER OUT jacks Connect to interlock on/off of the power supply of other 12V TRIGGER compliant equipment, or the amplifier/receiver of Zone 2 or Zone 3.
Page 105 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Rear panel (STR-AZ5000ES) FM ANTENNA terminal HDMI IN/OUT jacks Connect HDMI devices. For supported video signals, see “Connecting devices with HDMI jacks.” Wireless LAN antenna DIGITAL OPTICAL IN jacks COAXIAL IN (SA-CD/CD) jack TRIGGER OUT jacks Connect to interlock on/off of the power supply of other 12V TRIGGER compliant equipment, or the amplifier/receiver of Zone 2 or Zone 3.
Page 107 Connecting a TV compatible with the eARC or ARC function using an HDMI jack Connecting a TV incompatible with the eARC and ARC functions using an HDMI jack Connecting a TV with jacks other than HDMI jacks 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 108 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Remote control Use the supplied remote control to operate this receiver. (power) ( ZONE 2 , ZONE 3 , MAIN ) Turns the receiver in the main zone, Zone 2 or Zone 3 on or sets it to standby mode.
Page 109 (volume) + buttons have tactile dots. Use the tactile dots as reference when operating the receiver. Note The above explanations are intended to serve as examples. Depending on the model of your connected device, some functions explained in this section may not work with the supplied remote control. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 110 Not Operable SETTINGS Operable Not Operable Not Operable TEST Operable Not Operable Not Operable AUTO CAL. Operable Not Operable Not Operable ＊ You can operate the menu on the TV screen in the main zone. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 111 When you connect the TV to the VIDEO OUT MONITOR jack, the home menu of this receiver is not displayed on the TV screen. To operate this receiver using the menu on the TV screen, connect the TV to the HDMI OUT A or HDMI OUT B (ZONE 2) jacks. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 112 The receiver does not play coded files such as DRM. The receiver cannot recognize a file/folder depending on the name/metadata. Some USB devices may not work with this receiver. The receiver can recognize Mass Storage Class (MSC) devices. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 113 IMAX® is decoded if DTS audio signal format is DTS 5.1 without IMAX® Enhanced content and IMAX Mode is set to Auto. IMAX® is decoded if DTS audio signal contains IMAX® Enhanced content and IMAX Mode is set to Auto. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 114 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Video formats supported by the receiver This receiver supports the following video formats. 8K 60/50/30/25/24 Hz 4K 120/100/60/50/30/25/24 Hz 1080p 120/100/60/50/30/24 Hz 1080i 60/50 Hz 720p 60/50/30/24 Hz 576p 50 Hz 480p 60 Hz The details of the video formats are as follows.
Page 115 In the case of the following signals, OPTIONS does not work. In addition, the on-screen display (OSD) is not displayed. Signal with a resolution of 4096 x 2160p 3D signals of the side-by-side or top-and-bottom split method VRR signals and compressed video signals 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 116 If you want to connect several digital devices, but cannot find an unused input In this case, reassign the input jacks. Related Topic About HDMI connections Using other HDMI or digital audio input jacks (Input Assign) Setting HDMI signal formats (HDMI Signal Format) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 117 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES About HDMI connections High-Definition Multimedia Interface (HDMI) is an interface that transmits video and audio signals in digital format. Connecting devices made by Sony that are “BRAVIA” Sync- compatible makes operations simpler. HDMI features Video All HDMI jacks support ITU-R BT.2020 wide color spaces, 3D, Deep Color (Deep Colour) and HDR (High Dynamic Range) contents pass-through.
Page 118 STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Speaker installation example Up to 13 speakers (STR-AZ7000ES), 11 speakers (STR-AZ5000ES) or 9 speakers (STR-AZ3000ES) and 2 subwoofers can be connected to the receiver. Install the speakers and subwoofers according to your preferred speaker system. For details, see “Speaker patterns and terminals to be connected (for STR-AZ7000ES),”...
Page 119 For STR-AZ7000ES only. Produces sounds from bottom front right channel. Related Topic Speaker patterns and terminals to be connected (for STR-AZ7000ES) Speaker patterns and terminals to be connected (for STR-AZ5000ES) Speaker patterns and terminals to be connected (for STR-AZ3000ES) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 120 For STR-AZ3000ES/STR-AZ5000ES, you can only set [Surround Back Speaker Assign] if the speaker pattern is set to a setting that does not have surround back speakers. For STR-AZ7000ES, you can only set [Surround Back Speaker Assign] if the speaker pattern is set to a setting that does not have surround back speakers and to a setting other than [5.0.5.3(360RA Ref.)] or [5.1.5.3(360RA Ref.)].
Page 121 Top rear speakers: 120° - 150° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 9.1.4-channel speaker system using front wide speakers (for STR-AZ7000ES) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 122 Top middle speakers: 65° - 100° Top rear speakers: 120° - 150° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1.6-channel speaker system (for STR-AZ7000ES) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 123 Top rear speakers: 120° - 150° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1.5.3-channel speaker system (360RA Reference configuration) (for STR-AZ7000ES) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 124 Top front speakers: 30° - 55° Top rear speakers: 120° - 150° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1.4-channel speaker system (for STR-AZ7000ES/STR-AZ5000ES) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 125 Top middle speakers: 65° - 100° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1.2-channel speaker system with two center speakers (for STR-AZ7000ES/STR-AZ5000ES) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 126 Angles between the surround speakers and surround back speakers: Same angle Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1.2-channel speaker system using front Dolby Atmos enabled speakers 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 127 Vertical angle at which each speaker is placed from a line drawn straight ahead from the height of the listener's ears (0 degrees) Front high speakers: 30° - 45° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1.2-channel speaker system 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 128 Angles between the surround speakers and surround back speakers: Same angle Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1-channel speaker system 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 129 Top rear speakers: 120° - 150° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1.4-channel speaker system using top front and top rear speakers 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 130 Top middle speakers: 60° - 100° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1.2-channel speaker system using top middle speakers 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 131 Angles between the surround speakers and surround back speakers: Same angle Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 7.1-channel speaker system with Zone 2 connection 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 132 Top middle speakers: 65° - 100° Hint As the subwoofer does not emit highly directional signals, you can place it wherever you want. Related Topic Speaker installation example Connecting 5.1.2-channel speaker system with bi-amplifier connection 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 133 Be sure not remove too much of the speaker cable sleeves, so as to prevent the wires of the speaker cables from touching each other. Connect speaker cables properly with the polarities (+/–) matched between the receiver and the speakers. Improper connection may result in fatal damage to the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 134 Up to two active subwoofers can be connected to the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 135 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 9.1.4-channel speaker system using front wide speakers (for STR-AZ7000ES) Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 136 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 7.1.6-channel speaker system (for STR-AZ7000ES) Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 137 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 5.1.5.3-channel speaker system (360RA Reference configuration) (for STR-AZ7000ES) Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 138 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 7.1.4-channel speaker system (for STR-AZ7000ES/STR-AZ5000ES) Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 139 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Connecting 7.1.2-channel speaker system with two center speakers (for STR-AZ7000ES/STR-AZ5000ES) For STR-AZ7000ES Connect each speaker to the SPEAKERS terminals on the rear of the receiver. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 140 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 7.1.2-channel speaker system with two center speakers (for STR-AZ7000ES/STR-AZ5000ES) Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 141 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 7.1.2-channel speaker system using front Dolby Atmos enabled speakers Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 142 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 7.1.2-channel speaker system Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 143 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 7.1-channel speaker system Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 144 For details on how to connect speaker cables to the receiver, see “How to connect speaker cables.” For STR-AZ3000ES Connect each speaker to the SPEAKERS terminals on the rear of the receiver. Before connecting cables, be sure to disconnect the AC power cord (mains lead).
Page 145 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 5.1.4-channel speaker system using top front and top rear speakers Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 146 Connect speaker cables properly with the polarities (+/–) matched between the speaker cables and the SPEAKERS terminals. Related Topic Speaker installation example Installing 5.1.2-channel speaker system using top middle speakers Selecting the speaker pattern (Speaker Pattern) Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 147 Installing 7.1-channel speaker system with Zone 2 connection Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) Enjoying sound using another amplifier in Zone 3 Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 148 Connect left and right surround speakers to the SURROUND terminals, center speaker to the CENTER 1 terminal (STR-AZ7000ES/STR-AZ5000ES) or CENTER terminal (STR- AZ3000ES), left and right top middle speakers to the HEIGHT 1 terminals (STR-AZ7000ES/STR-AZ5000ES) or HEIGHT 1 (ZONE 2) terminals (STR-AZ3000ES) and subwoofer to...
Page 149 You can only set [Surround Back Speaker Assign] if a speaker pattern in which speakers are not connected to the SURROUND BACK (FRONT B/BI-AMP/ZONE 2) terminals (for STR- AZ7000ES/STR-AZ5000ES) or SURROUND BACK (HEIGHT 2/FRONT B/BI-AMP/ZONE 2) terminals (for STR-AZ3000ES) is selected.
Page 150 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Speaker patterns and terminals to be connected (for STR-AZ7000ES) When you connect speakers to the receiver, refer to the following table. You can use the following table to confirm the speaker patterns supported by the receiver as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 151 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 152 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 153 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 154 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 155 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 156 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 157 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 158 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 159 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 160 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 161 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 162 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 163 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 164 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 165 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 166 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 167 SPEAKERS SPEAKERS terminals Front B terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS SPEAKERS HEIGHT 3 PRE OUT speaker SURROUND Zone 2 Speaker pattern terminals terminals terminals terminals terminals (FRONT jacks CENTER connection/Bi- BACK connection FRONT A CENTER 1 SURROUND HEIGHT 1 HEIGHT 2 WIDE/ZONE SUBWOOFER OUT jack...
Page 168 If you are connecting speakers to SURROUND BACK (FRONT B/BI-AMP/ZONE 2) terminals for Zone 2, front B speaker or bi-amplifier connection, set [Manual Speaker Settings] - [Surround Back Speaker Assign] to [Zone2], [Front B] or [BI-AMP] in the [Speaker Settings] menu and use the PRE OUT HEIGHT 2 jacks for height speakers. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 169 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Speaker patterns and terminals to be connected (for STR-AZ5000ES) When you connect speakers to the receiver, refer to the following table. You can use the following table to confirm the speaker patterns supported by the receiver as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 170 SPEAKERS SPEAKERS Front B terminals terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS PRE OUT speaker SURROUND HEIGHT 2 Zone 2 Speaker pattern terminals terminals terminals terminals jacks CENTER connection/Bi- BACK ZONE connection FRONT A CENTER 1 SURROUND HEIGHT 1 SUBWOOFER OUT jack amplifier (FRONT B/BI- 2/CENTER...
Page 171 SPEAKERS SPEAKERS Front B terminals terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS PRE OUT speaker SURROUND HEIGHT 2 Zone 2 Speaker pattern terminals terminals terminals terminals jacks CENTER connection/Bi- BACK ZONE connection FRONT A CENTER 1 SURROUND HEIGHT 1 SUBWOOFER OUT jack amplifier (FRONT B/BI- 2/CENTER...
Page 172 SPEAKERS SPEAKERS Front B terminals terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS PRE OUT speaker SURROUND HEIGHT 2 Zone 2 Speaker pattern terminals terminals terminals terminals jacks CENTER connection/Bi- BACK ZONE connection FRONT A CENTER 1 SURROUND HEIGHT 1 SUBWOOFER OUT jack amplifier (FRONT B/BI- 2/CENTER...
Page 173 SPEAKERS SPEAKERS Front B terminals terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS PRE OUT speaker SURROUND HEIGHT 2 Zone 2 Speaker pattern terminals terminals terminals terminals jacks CENTER connection/Bi- BACK ZONE connection FRONT A CENTER 1 SURROUND HEIGHT 1 SUBWOOFER OUT jack amplifier (FRONT B/BI- 2/CENTER...
Page 174 SPEAKERS SPEAKERS Front B terminals terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS PRE OUT speaker SURROUND HEIGHT 2 Zone 2 Speaker pattern terminals terminals terminals terminals jacks CENTER connection/Bi- BACK ZONE connection FRONT A CENTER 1 SURROUND HEIGHT 1 SUBWOOFER OUT jack amplifier (FRONT B/BI- 2/CENTER...
Page 175 SPEAKERS SPEAKERS Front B terminals terminals SPEAKERS SPEAKERS SPEAKERS SPEAKERS PRE OUT speaker SURROUND HEIGHT 2 Zone 2 Speaker pattern terminals terminals terminals terminals jacks CENTER connection/Bi- BACK ZONE connection FRONT A CENTER 1 SURROUND HEIGHT 1 SUBWOOFER OUT jack amplifier (FRONT B/BI- 2/CENTER...
Page 176 If you are connecting speakers to SURROUND BACK (FRONT B/BI-AMP/ZONE 2) terminals for Zone 2, front B speaker or bi-amplifier connection, set [Manual Speaker Settings] - [Surround Back Speaker Assign] to [Zone2], [Front B] or [BI-AMP] in the [Speaker Settings] menu and use the PRE OUT HEIGHT 2 jacks for height speakers. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 177 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Speaker patterns and terminals to be connected (for STR-AZ3000ES) When you connect speakers to the receiver, refer to the following table. You can use the following table to confirm the speaker patterns supported by the receiver as well as the speaker terminals to which the speakers of each speaker pattern are to be connected.
Page 178 SPEAKERS terminals SPEAKERS Front B speaker SPEAKERS SPEAKERS SPEAKERS S-CENTER Speaker SURROUND terminals PRE OUT jacks Zone 2 connection/Bi- terminals terminals terminals pattern BACK (HEIGHT HEIGHT 1 SUBWOOFER connection amplifier FRONT A CENTER SURROUND terminal 2/FRONT B/BI- (ZONE 2) connection AMP/ZONE 2) Connected 3.1.2(FD)
Page 179 SPEAKERS terminals SPEAKERS Front B speaker SPEAKERS SPEAKERS SPEAKERS S-CENTER Speaker SURROUND terminals PRE OUT jacks Zone 2 connection/Bi- terminals terminals terminals pattern BACK (HEIGHT HEIGHT 1 SUBWOOFER connection amplifier FRONT A CENTER SURROUND terminal 2/FRONT B/BI- (ZONE 2) connection AMP/ZONE 2) Connected (TR) Connected...
Page 180 SPEAKERS terminals SPEAKERS Front B speaker SPEAKERS SPEAKERS SPEAKERS S-CENTER Speaker SURROUND terminals PRE OUT jacks Zone 2 connection/Bi- terminals terminals terminals pattern BACK (HEIGHT HEIGHT 1 SUBWOOFER connection amplifier FRONT A CENTER SURROUND terminal 2/FRONT B/BI- (ZONE 2) connection AMP/ZONE 2) output only Connected...
Page 181 If you are connecting speakers to SURROUND BACK (HEIGHT 2/FRONT B/BI-AMP/ZONE 2) terminals for Zone 2, front B speaker or bi-amplifier connection, set [Manual Speaker Settings] - [Surround Back Speaker Assign] to [Zone2], [Front B] or [BI-AMP] in the [Speaker Settings] menu and use the PRE OUT HEIGHT 2 jacks for height speakers. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 182 When you connect the wireless rear speaker/subwoofer to the receiver for the first time, follow the steps below. Once the Sony wireless rear speaker/subwoofer turns on, it will automatically connect to the receiver. Select [Setup] - [Speaker Settings] from the home menu.
Page 183 When you connect a TV compatible with the eARC or ARC function, turn on the eARC or ARC function and connect the eARC/ARC-compatible HDMI input jack of your TV to HDMI OUT A jack of the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 184 Controlling HDMI devices (Control for HDMI) Enjoying content of a connected device without turning on the receiver (Standby Through) Setting the HDMI audio signal output of connected devices (Audio Out) Setting HDMI signal formats (HDMI Signal Format) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 185 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Connecting a TV incompatible with the eARC and ARC functions using an HDMI jack Connect a TV to the HDMI OUT A jack. When you connect the receiver to a TV using the HDMI cable ( ), the receiver can output audio and video signals to the TV.
Page 186 Optical digital cable (not supplied) HDMI cable (not supplied) Audio cable (not supplied) Note Be sure to use a Premium High Speed HDMI Cable with Ethernet, which supports bandwidths up to 18 Gbps. For video signals that require a high bandwidth such as 8K, 4K/120p, etc., be sure to use an Ultra High Speed HDMI Cable that supports bandwidths up to 48 Gbps.
Page 187 About input/output of video signals Notes on connecting cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 188 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Connecting a TV with jacks other than HDMI jacks Connect a TV to the VIDEO OUT MONITOR jack. In addition to connecting with the video cable ( ), it is necessary to connect with an optical digital audio cable ( ) or audio cable ( Be sure to disconnect the AC power cord (mains lead) before connecting cables.
Page 189 When connecting a TV to the receiver via the TV AUDIO IN jacks of the receiver, set the sound output jack of the TV to “Fixed” if it can be switched between “Fixed” or “Variable.” Related Topic Notes on TV connection About input/output of video signals Notes on connecting cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 190 Enjoying content of a connected device without turning on the receiver (Standby Through) Setting the HDMI audio signal output of connected devices (Audio Out) Selecting the method to use the HDMI OUT B (ZONE 2) jack (HDMI OUT B Mode) Setting HDMI signal formats (HDMI Signal Format) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 191 If you want to play the signal via the optical digital audio cable or audio cable even if the TV is eARC-compatible or ARC-compatible, see “Setting TV audio output (when not using the eARC/ARC function).” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 192 Set [Input Mode] according to how you connect the TV. For details on the setting, see “Switching between digital and analog audio (Input Mode).” Note Be sure to minimize the volume of the TV or activate the muting function of the TV. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 193 Hint Some Sony TVs have an S-CENTER SPEAKER IN jack. For details, see the operating instructions of your TV. If you connect your TV to the S-CENTER OUT jack of the receiver, press HOME, select [Setup] – [Speaker Settings] – [TV/Screen Center Settings] – [TV Center Speaker Mode] and then set to [Use TV as Center].
Page 194 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Connecting devices with HDMI jacks Before connecting cables, be sure to disconnect the AC power cord (mains lead). Connect to a supported HDMI terminal for the video signal of your device. Rear (for STR-AZ7000ES/STR-AZ5000ES) Rear (for STR-AZ3000ES)
Page 195 Front (for STR-AZ7000ES/STR-AZ5000ES only) HDMI cable (not supplied)
Page 196 HDMI jack of your TV is not compatible with the 8K video format.” Related Topic About input/output of video signals Notes on connecting cables About HDMI connections Changing the name for each input (Name) Connecting devices with jacks other than HDMI jacks 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 197 Connect the AV device to the HDMI input jack that supports 8K video format on the TV with an HDMI cable (not supplied). Enable the eARC/ARC function on the TV. The receiver HDMI input jack that supports 8K video input HDMI cable (not supplied) Audio device 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 198 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Connecting devices with jacks other than HDMI jacks Connect each device to the video jack and audio jack on the rear panel of the receiver. Before connecting cables, be sure to disconnect the AC power cord.
Page 199 When connecting devices with video cables and audio cables...
Page 200 Audio cable (not supplied) Video cable (not supplied) Optical digital cable (not supplied) Coaxial digital cable (not supplied) Hint...
Page 201 The image quality depends on the connecting jack. We recommend that you connect your devices via an HDMI connection if they have HDMI jacks. Related Topic About input/output of video signals Notes on connecting cables Using other HDMI or digital audio input jacks (Input Assign) Changing the name for each input (Name) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 202 (USB) port. USB device Note The receiver cannot play iPhone, iPad, or iPod touch via USB connection. Related Topic Enjoying music stored on a USB device USB specifications and compatible USB devices Notes on USB devices 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 203 FM wire antenna (aerial) (supplied) Note Be sure to fully extend the FM wire antenna (aerial). After connecting the FM wire antenna (aerial), keep it as horizontal as possible. Related Topic Listening to FM radio 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 204 Some flat-type LAN cables are easily affected by noise. We recommend using a Category 7 cable. Related Topic Notes on connecting cables Setting up a wired LAN connection Assigning a name to the receiver (Device Name Setting) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 205 Modem Internet Note Audio playback on a server may occasionally be interrupted if you use a wireless connection. Related Topic Setting up a wireless LAN connection Assigning a name to the receiver (Device Name Setting) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 206 If you do not intend to use the remote control for an extended period of time, remove the batteries to avoid possible damage from battery leakage and corrosion. When the receiver no longer responds to the remote control, replace both of the batteries with new ones. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 207 Insert the mic stand pillar all the way into the mic stand bottom. Mic stand pillar Mic stand bottom Insert the mic stand top all the way into the mic stand pillar. Mic stand top Mic stand pillar 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 208 Fully insert the plug of the calibration microphone into the CALIBRATION MIC jack. If the calibration microphone is not firmly connected, it may not be possible to measure correctly. Install the calibration microphone horizontally so that L (left) and R (right) are at the same height. Related Topic Assembling the calibration mic stand 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 209 You cannot turn on the receiver until the [PLEASE WAIT] display disappears. Turn on the TV, and then switch the input of the TV to which the receiver is connected. Press (power) to turn on the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 210 Magnets are attached to both the front panel and front cover. Do not place cards with magnetic stripes, such as bank cards or ID passes, near the receiver. These cards may become unusable due to the effects of the magnets on the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 211 The D.C.A.C. IX (Digital Cinema Auto Calibration) is designed to achieve proper sound balance for your room. However, you can adjust the speaker levels manually according to your preference using [Manual Speaker Settings] - [Test Tone] in the [Speaker Settings] menu. Related Topic Outputting a test tone from each speaker (Test Tone) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 212 Depending on the characteristics of the subwoofer you are using, the setup distance value may be different from the actual position. Related Topic Connecting the calibration microphone Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 213 Press the input buttons on the remote control or on the receiver. Press HOME, AMP MENU, HDMI OUT or (muting) on the remote control. Press SPEAKERS on the receiver. Change the volume level. Related Topic Connecting the calibration microphone 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 214 [SPEAKERS OFF] appears on the display panel. No audio signals are output from any speaker terminals, or the PRE OUT jacks. To select [SP B] or [SP AB], set the assignment for the SPEAKERS SURROUND BACK terminals to [Front B] by using [Manual Speaker Settings] - [Surround Back Speaker Assign] in the [Speaker Settings] menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 215 Hint The measurement results may vary depending on the position of the subwoofer. However, continuing to use the receiver with that value does not cause problems. Related Topic List of messages after Auto Calibration measurements 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 216 You can enjoy various content such as video and audio from AV devices by connecting to the receiver. This receiver has HDMI jacks that support HDCP 2.3, so you can also enjoy 4K/8K content of satellite broadcast or streaming services. Playing AV devices 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 217 When [OPTIONS] appears in the lower left portion of the TV screen, you can display the options menu by pressing OPTIONS and select a related function. To return to the previous screen, press BACK. To exit the menu, press HOME to display the home menu, then press HOME again. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 218 During BLUETOOTH TX mode: BLUETOOTH device name - Sound field currently applied - Volume level - Input you are selecting Hint To set this function to [Off], press AMP MENU and ENTER on the receiver at the same time. Related Topic Indicators on the display panel 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 219 Turn the knob quickly. Press and hold one of the buttons. To make fine adjustments Turn the knob slowly. Press one of the buttons and release it immediately. Related Topic Selecting a sound field (Sound Field) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 220 998 files/folders in a single layer Audio content with DRM (Digital Rights Management) copyright protection cannot be played on this receiver. Related Topic Connecting a USB device USB specifications and compatible USB devices 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 221 When formatting a USB device, be sure to format using the model itself or the dedicated formatting software for that model. When connecting a USB device to the receiver, be sure to connect after the display “Creating Library” or “Creating Database” on the USB device has disappeared. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 222 If a folder that has no files is selected, [There is no playable file.] appears. When playing a very long track or a track with a large file size, some operations may cause delays in playback. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 223 Preset Name Input (When highlighted in the preset list) Switching [FM Mode] Related Topic Connecting the antennas (aerials) Tuning to a station directly (Direct Tuning) Naming preset stations (Preset Name Input) The FM reception is poor. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 224 Listening to the preset station On the FM screen, press (right) to move the highlight to the preset list and select the station you want to listen to. Related Topic Naming preset stations (Preset Name Input) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 225 The name you entered is registered. Canceling naming input Press BACK before Step 6. Note Some letters that can be displayed on the TV screen cannot be displayed on the display panel. Related Topic Presetting FM radio stations (Preset Memory) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 226 Make sure you have entered the right frequency. If not, repeat steps 3 and 4. If you still cannot tune to a station, the frequency may not be in use in your area. Hint The tuning scale for direct tuning is 100 kHz. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 227 You can enjoy the sound of an AV device connected to the receiver with BLUETOOTH headphones or BLUETOOTH speakers. If the sound is interrupted, move the BLUETOOTH receiver closer to this receiver. Listening with BLUETOOTH headphones/speakers (Pairing operation) For details about the compatible BLUETOOTH version and profiles of this receiver, see “Compatible BLUETOOTH version and profiles.” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 228 In the BLUETOOTH wireless connection, audio data and signals for operation are transmitted and received for processing between the BLUETOOTH device and this receiver. As a result, the response to the operation may be delayed, or there may be a delay before the start of playback unlike the case of playback on the BLUETOOTH device itself. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 229 Select [STR-AZ7000ES XXXXXX]/[STR-AZ5000ES XXXXXX]/[STR-AZ3000ES XXXXXX] (*) on the BLUETOOTH device display. If [STR-AZ7000ES XXXXXX]/[STR-AZ5000ES XXXXXX]/[STR-AZ3000ES XXXXXX] (*) is not displayed, repeat this process from step 1. When the BLUETOOTH connection is established, the paired device name appears and [BT] lights up on the display panel.
Page 230 These operations may not work with certain BLUETOOTH devices. Also, the actual operation may differ depending on the BLUETOOTH device you are using. The BLUETOOTH TX/RX on the remote control does not work when the BLUETOOTH function is already activated or when [Bluetooth Mode] is set to [Off]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 231 If the BLUETOOTH device in step 3 is the most recently connected device, you can connect it to this receiver automatically by simply pressing BLUETOOTH RX/TX on the remote control. In this case, you do not need to perform step 4. Related Topic Selecting the BLUETOOTH mode (Bluetooth Mode) Checking the BLUETOOTH device list (Device List) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 232 If you are not sure whether an in-wall access point can be used as a router, check with your apartment manager or Internet service provider, etc. LAN port on the wall LAN cable Router Wireless LAN 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 233 Some flat-type LAN cables are easily affected by noise. We recommend using a Category 7 cable. Related Topic Notes on connecting cables Setting up a wired LAN connection Assigning a name to the receiver (Device Name Setting) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 234 When the receiver is successfully connected to the network, [NETWORK] lights up on the display panel of the receiver. Hint See [Network Connection Status] in the [Network Settings] menu when checking the network settings. Related Topic Connecting a LAN cable (for wired LAN connections only) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 235 Modem Internet Note Audio playback on a server may occasionally be interrupted if you use a wireless connection. Related Topic Setting up a wireless LAN connection Assigning a name to the receiver (Device Name Setting) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 236 If the connection to the network has failed, select [Advanced Settings], and then follow the on-screen instructions to set the network name (SSID), wireless LAN router security method, and IP address. Hint See [Network Connection Status] in the [Network Settings] menu when checking the network settings. Related Topic Preparing a wireless LAN antenna (for wireless LAN connections only) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 237 Setting up a wireless network connection Using Sony | Music Center The Sony | Music Center app allows you to connect the receiver to the same network with your mobile device. For details, see the Help in the Sony | Music Center app or visit the following URL.
Page 238 2-channel audio or 360 Reality Audio compatible music, [360RAcast] appears. Note With Sony | Music Center, you can check the streaming services that provide 360 Reality Audio compatible music. On Sony | Music Center, select the receiver and then select [Settings] - [About 360 Reality Audio] - [Next].
Page 239 This receiver is compatible with a Google Assistant-enabled device with Chromecast built-in so you can control your music with your voice. Simply link the receiver to the Google Home app on your mobile device. For details, refer to the Google Home app. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 240 Depending on the streaming service, you need to subscribe to the premium plan to play 360 Reality Audio compatible music. Note With Sony | Music Center, check 360 Reality Audio delivery streaming services supported by the receiver. On Sony | Music Center, select the receiver and then select [Settings] - [About 360 Reality Audio] - [Next].
Page 241 If [Network/Bluetooth Standby] is set to [On], you can play music quickly even when the receiver is in standby mode. An image such as an album cover appears in the playback screen if the played content supports the feature. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 242 Operate by following the Sony | Music Center screen. Note Use Sony | Music Center of the latest version. If you cannot connect the receiver and a BLUETOOTH device via the BLUETOOTH function, uninstall Sony | Music Center and try to connect via the BLUETOOTH function again.
Page 243 If you add the receiver to the Home app on the iOS device, you can stream music to the receiver by talking to Siri. Note Since the receiver does not have a microphone, you cannot talk to the receiver to operate it. Not all features of Siri are available on the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 244 Listen to music on a PC by using Sony | Music Center. You can play music files stored on the PC by operating Sony | Music Center that is installed to a mobile device such as a smartphone or tablet. For details of Sony | Music Center, refer to the following URL.
Page 245 The receiver does not play coded files such as DRM and Lossless. The receiver can recognize the following files or folders stored in the home network server: up to folders in the 19th layer up to 999 files/folders in a single layer 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 246 The input source is switched to the one as selected in step 3 and the audio content of the Sonos device is played back at the set volume level and in the selected zone. For information on the operation of Sonos devices and the Sonos App, please visit the Sonos website. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 247 SURROUND BACK terminals. For example, you can listen to the same music from an AV device located in the living room in both the living room and kitchen, or watch a movie in the living room while music from a different device is played in the kitchen. The volume can be adjusted separately for each room. for STR-AZ3000ES E.g. When the Zone 2 speakers are connected to the SPEAKERS SURROUND BACK terminals Note When you have made the Zone 2 speaker connection using the SPEAKERS HEIGHT 1 (ZONE 2) terminals, set [Manual Speaker Settings] - [Height1 Speaker Assign] to [Zone2] in the [Speaker Settings] menu.
Page 248 Enjoying sound using another amplifier in Zone 3 Connecting another amplifier in Zone 2 Selecting the method to use the HDMI OUT B (ZONE 2) jack (HDMI OUT B Mode) Enjoying video and sound on the amplifier and TV in Zone 2 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 249 Source signal from the VIDEO IN SAT/CATV jack (*2) SAT/CATV Source signal from the SAT/CATV AUDIO IN jacks Source signal from the HDMI IN 5 (VIDEO) jack (for STR-AZ3000ES) (*1) VIDEO Source signal from the HDMI IN 7 (VIDEO) jack (for STR-AZ7000ES/STR-AZ5000ES) on the front panel (*1)
Page 250 Source signal from the HDMI IN 4 (SAT/CATV) jack SAT/CATV Source signal from the SAT/CATV AUDIO IN jacks Source signal from the HDMI IN 5 (VIDEO) jack (for STR-AZ3000ES) VIDEO(*2) Source signal from the HDMI IN 7 (VIDEO) jack (for STR-AZ7000ES/STR-AZ5000ES) on the front panel...
Page 251 When [FM TUNER] is selected at the same time in the main zone and Zone 3, the item most recently selected will be set. Related Topic Selecting the method to use the HDMI OUT B (ZONE 2) jack (HDMI OUT B Mode) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 252 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Connecting another amplifier in Zone 2 You can enjoy image and sound from a device connected to the receiver in a zone other than the main zone. For example, you can watch a DVD in the main zone and listen to a CD in Zone 2.
Page 253 Related Topic Notes on connecting cables Selecting the method to use the HDMI OUT B (ZONE 2) jack (HDMI OUT B Mode) Setting the Zone 2 HDMI audio output of connected devices (Zone2 Audio Out) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 254 Turn on the TV and the receiver in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone2 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 255 “Available input sources for each zone.” Hint A dedicated App for this model Sony | Music Center enables easier zone operation such as changing the settings or switching the zone inputs from your smartphone or tablet. Related Topic Connecting another amplifier in Zone 2...
Page 256 Installing 7.1-channel speaker system with Zone 2 connection Selecting the speaker pattern (Speaker Pattern) Assigning the surround back speaker terminals (Surround Back Speaker Assign) Enjoying sound using another amplifier in Zone 3 Notes on connecting cables How to connect speaker cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 257 Turn on the TV and the receiver in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone2 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 258 (power) on the remote control to turn off the Zone 2 power. To exit Zone 2 operation Select [Zone Controls] - [Zone2] - [Power] from the home menu, then select [Off]. Available inputs and functional restrictions in Zone 2 “Available input sources for each zone.” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 259 Only devices connected to the analog audio input jacks and the built-in tuner (FM) can output signals to Zone 3. No signals are output from devices connected to only the digital input jacks. Related Topic Notes on connecting cables 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 260 Turn on the TV and the receiver in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone3 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 261 “Available input sources for each zone.” Hint A dedicated App Sony | Music Center enables easier zone operation such as changing the settings or switching the zone inputs from your smartphone or tablet. Related Topic Connecting 7.1-channel speaker system with Zone 2 connection...
Page 262 You can also press 360SSM on the remote control to activate or deactivate the [360 Spatial Sound Mapping] function. You can also select [360 Spatial Sound Mapping] from the [Audio Settings] in the [Setup] menu. Related Topic Resetting sound fields to the default settings 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 263 Select [Sound Effects] - [Sound Field] from the home menu. Select the sound field you want. Sony recommends selecting a sound field labeled [MOVIE] for movies and a sound field labeled [MUSIC] for music. For details on each sound field, see “Selectable sound fields and their...
Page 264 7.1-channel surround system. The sound level of surround and surround back speakers are adjusted automatically for optimum balance. Atmos is decoded as Dolby TrueHD or Dolby Digital Plus when a sound field other than [Multi Stereo], [A.F.D.], [A.F.D. Movie] or [Dolby Mode] is selected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 265 Audio Enhancer ○ ○ ○ ○ ○ ○ ENHANCER Note When no sound is heard, check that all the speakers are securely connected to the correct speaker terminals and the correct speaker pattern is selected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 266 Be sure to use the buttons on the receiver to perform this operation. Hold down MUSIC and press (power) on the receiver. [S.F. INITIALIZED!] appears on the display panel and all sound fields are reset to their default setting. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 267 Depending on the audio format, the receiver may play signals at a lower sampling frequency than the original sampling frequency of the input signals. Hint You can also select [Equalizer] in [Setup] - [Speaker Settings] - [Manual Speaker Settings] from the home menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 268 You can also switch the function on/off by pressing IN-CEILING SP on the receiver. To obtain optimal effects in the listening environment, set [Manual Speaker Settings] - [Height] - [Ceiling] from [Speaker Settings] menu and perform Auto Calibration. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 269 Hint You can also use PURE DIRECT on the remote control or the receiver to turn the [Pure Direct] function on or off. You can also select [Pure Direct] from [Audio Settings] in [Setup] menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 270 When you select [TV] for the input source, press AMP MENU on the remote control to set this function using the menu on the display panel. Related Topic Operating the receiver with the menu on the display panel 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 271 The Control for HDMI function is a function that enables operation of devices connected with an HDMI (High-Definition Multimedia Interface) cable by interlocking them. Although this function works for devices compatible with the Control for HDMI function, it may not work if connecting devices other than those manufactured by Sony.
Page 272 Operating the receiver by interlocking with a TV compatible with the “BRAVIA” Sync function “BRAVIA” Sync is an extended function developed by Sony based on the Control for HDMI function. By connecting “BRAVIA” Sync-compatible devices such as a TV or a Blu-ray Disc player using an HDMI cable, you can control the devices by interlocking them with each other.
Page 273 When [HDMI OUT B Mode] is set to [Zone2], the HDMI signals are output to the Zone 2 even if [HDMI OFF] is selected. Hint You can also use HDMI OUT on the receiver to switch the TV. Related Topic Selecting the method to use the HDMI OUT B (ZONE 2) jack (HDMI OUT B Mode) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 274 Coaxial: Specifies input of digital audio signals to the DIGITAL COAXIAL IN (SA-CD/CD) jack. Analog: Specifies input of analog audio signals to the AUDIO IN (L/R) jacks. Note Depending on the input, [Optical], [Coaxial] or [Analog] may not be displayed. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 275 GAME, MEDIA BOX, BD/DVD, SAT/CATV, VIDEO, AUX, TV (*1), SA-CD/CD Default setting If the eARC/ARC function is activated, this item will be displayed as [OUT A(eARC/ARC)]. Assignable HDMI jacks (for STR-AZ3000ES) IN 1: GAME (*1), MEDIA BOX, BD/DVD, SAT/CATV, VIDEO, AUX, TV, SA-CD/CD...
Page 276 For example, by saving the settings in the [1: Movie] preset as follows, you can switch the settings of the receiver all at one time without switching each setting for [Input], [Sound Field], and [Calibration Type] individually. Input: BD/DVD Sound Field: Dolby Mode Calibration Type: No change Related Topic Saving the settings to a preset 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 277 You can overwrite [1: Movie] with the present settings by holding down CUSTOM1 for 3 seconds in the same way as you do when you select [Import] from the menu. Related Topic Recalling the settings saved to the scene Items for which you can save settings and the default values for each item Available input sources for each zone 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 278 Select a preset you want. Hint You can recall the setting(s) saved for [1: Movie] directly by pressing CUSTOM1 on the remote control. Related Topic Items for which you can save settings and the default values for each item 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 279 Top Center Treble (*3): – Top Rear Bass (*3): – Top Rear Treble (*3): – Bottom Front Bass (*3): – Bottom Front Treble (*3): – Bottom Center Bass (*3): – Bottom Center Treble (*3): – for STR-AZ3000ES for STR-AZ7000ES/STR-AZ5000ES for STR-AZ7000ES...
Page 280 Related Topic Saving the settings to a preset 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 281 Set [Power] of [Zone2] or [Zone3] in the [Zone Controls] menu to [Off]. Related Topic Controlling HDMI devices (Control for HDMI) Enjoying content of a connected device without turning on the receiver (Standby Through) Enjoying sound using another amplifier in Zone 3 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 282 (right) to select an item, and then press (enter). Related Topic About Auto Calibration Before you perform Auto Calibration Auto Calibration operation Selecting the front speakers Checking Auto Calibration results Setting up a network (Internet Settings) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 283 Select the input name you want to change in [Name]. An on-screen keyboard appears on the TV screen. Press (up)/ (down)/ (left)/ (right) and (enter) to select characters one by one to enter the name. Select [Enter]. The name you entered is registered. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 284 Trigger1/Trigger2/Trigger3 (for STR-AZ7000ES/STR-AZ5000ES) Trigger (for STR-AZ3000ES) You can select input options for use of the 12V Trigger function. Related Topic Changing the name for each input (Name) Using other HDMI or digital audio input jacks (Input Assign) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 285 Coaxial: Specifies input of digital audio signals to the DIGITAL COAXIAL IN (SA-CD/CD) jack. Analog: Specifies input of analog audio signals to the AUDIO IN (L/R) jacks. Note Depending on the input, [Optical], [Coaxial] or [Analog] may not be displayed. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 286 GAME, MEDIA BOX, BD/DVD, SAT/CATV, VIDEO, AUX, TV (*1), SA-CD/CD Default setting If the eARC/ARC function is activated, this item will be displayed as [OUT A(eARC/ARC)]. Assignable HDMI jacks (for STR-AZ3000ES) IN 1: GAME (*1), MEDIA BOX, BD/DVD, SAT/CATV, VIDEO, AUX, TV, SA-CD/CD...
Page 287 You can turn on or off the low-pass filter for the subwoofer output. The low-pass filter works when PCM signals are input via an HDMI connection. You can set the function for each input to which an HDMI input jack is assigned independently. Turn the function on if you connect a subwoofer without the crossover frequency function. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 288 +10 dB: Adjusts the level by +10 dB with respect to the input signal. 0 dB: Does not adjust the level with respect to the input signal. Preset Gain Level You can preset the gain level for each input. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 289 [Speaker Settings], the changes are reflected in the current speaker configuration ([Preset1] or [Preset2]) and saved. Select [Setup] - [Speaker Settings] from the home menu. Select [Speaker Configuration Selection]. Select the speaker configuration you want. Preset1 Preset2 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 290 You can check the information saved in the preset selected in [Speaker Configuration Selection]. Select [Setup] - [Speaker Settings] from the home menu. Select [Speaker Configuration Information]. Select the speaker configuration you want to check. Preset1 Preset2 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 291 Press the input buttons on the remote control or on the receiver. Press (muting). Press SPEAKERS on the receiver. Connect your BLUETOOTH headphones/speakers. Press HDMI OUT. Press AMP MENU. Press HOME, WATCH, or LISTEN. Press BACK. Change the volume level. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 292 [Direct] is being used and an analog input is selected. [Auto Calibration] has not been performed. The receiver may play signals at a lower sampling frequency than the actual sampling frequency of the input signals, depending on the audio format. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 293 Select the setting you want. Full Flat: Makes the measurement of frequency from each speaker flat. Engineer: Sets to “the Sony listening room standard” frequency characteristics. Front Reference: Adjusts the characteristics of all of the speakers to match the characteristics of the front speaker.
Page 294 STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Selecting a wireless speaker connection mode (Link mode) This receiver supports connection with an optional Sony wireless rear speaker/subwoofer. You can set the connection method for the wireless rear speaker/subwoofer. Select [Setup] - [Speaker Settings] from the home menu.
Page 295 When you connect the Sony wireless rear speaker/subwoofer to the receiver for the first time, follow the steps below. Once connected, the Sony wireless rear speaker/subwoofer will be automatically connected to the receiver the next time you turn on the power.
Page 296 Checking the connection status of wireless speakers (Check wireless connection) You can check the connection status of the wireless rear speaker/subwoofer. Select [Setup] - [Speaker Settings] from the home menu. Select [Wireless Speaker Settings]. Select [Check wireless connection]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 297 Off: The frequency band is fixed to avoid interference during wireless connection. If sound dropping occurs while [On] is selected, it may be improved by selecting [Off]. Hint If you want to optimize the frequency immediately, switch this function to [Off], and then [On]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 298 Selecting the playback quality of the wireless speaker (Wireless Playback Quality) You can select the playback quality of the wireless speaker. Select [Setup] - [Speaker Settings] from the home menu. Select [Wireless Speaker Settings]. Select [Wireless Playback Quality]. Select [Sound Quality] or [Connection]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 299 Checking the software version of the wireless speakers (Software Version) You can check the software version of the wireless speakers. Select [Setup] - [Speaker Settings] from the home menu. Select [Wireless Speaker Settings]. Select [Software Version]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 300 Select [TV/Screen Center Settings]. Select [TV Center Speaker Mode]. Select [On]. Note This function does not work in the following cases: [Speaker Pattern] is set to a setting without center speaker. [Bluetooth Mode] is set to [Transmitter]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 301 [Height/Overhead Speakers] is set to other than [FH] (Front High Speaker) in [Speaker Pattern] setting. The [2ch Stereo] or [Multi Stereo] sound field is being used. [In-Ceiling Speaker Mode] is set to [Front & Center] or [Front]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 302 You can also switch the function on/off by pressing IN-CEILING SP on the receiver. To obtain optimal effects in the listening environment, set [Manual Speaker Settings] - [Height] - [Ceiling] from [Speaker Settings] menu and perform Auto Calibration. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 303 You can set a test tone by pressing the TEST button on the remote control. In this case, you can only use the display panel for the operation. To adjust the level of all speakers at the same time, press (volume) +/–. You can also use MASTER VOLUME on the receiver. The adjusted value is shown on the TV screen during adjustment. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 304 Surround Back (R), Height1 (L), Height1 (R), Height2 (L), Height2 (R), Height3 (L) (*4), Height3 (R) (*4), Subwoofer for STR-AZ7000ES/STR-AZ5000ES for STR-AZ3000ES [TV Center] is displayed when the configuration including TV Center (S-Center) is selected in the [Speaker Pattern] setting. for STR-AZ7000ES Adjust the level. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 305 Depending on the audio format, the receiver may play signals at a lower sampling frequency than the original sampling frequency of the input signals. Hint You can also select [Equalizer] in [Setup] - [Speaker Settings] - [Manual Speaker Settings] from the home menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 306 Height1 (L), Height1 (R), Height2 (L), Height2 (R), Height3 (L) (*3), Height3 (R) (*3), Subwoofer for STR-AZ3000ES for STR-AZ7000ES/STR-AZ5000ES for STR-AZ7000ES Adjust the distance. Note Some parameters may not be available depending on the speaker pattern setting. When [Bluetooth Mode] is set to [Transmitter], this function cannot be set. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 307 Height1 (L), Height1 (R), Height2 (L), Height2 (R), Height3 (L) (*3), Height3 (R) (*3) for STR-AZ3000ES for STR-AZ7000ES/STR-AZ5000ES for STR-AZ7000ES Adjust the distance. Note Some parameters may not be available depending on the speaker pattern setting. When [Bluetooth Mode] is set to [Transmitter], this function cannot be set. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 308 Back (L), Surround Back (R), Height1 (L), Height1 (R), Height2 (L), Height2 (R), Height3 (L) (*3), Height3 (R) (*3), Subwoofer for STR-AZ3000ES for STR-AZ7000ES/STR-AZ5000ES for STR-AZ7000ES Adjust the height. Note When [Bluetooth Mode] is set to [Transmitter], this function cannot be set. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 309 When the front speakers are set to [Small], the center, front wide (for STR-AZ7000ES), surround, height1, height2 and height3 (for STR-AZ7000ES) speakers are also automatically set to [Small]. If you do not use the subwoofer, the front speakers are automatically set to [Large]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 310 Select the speaker for which you want to adjust the crossover frequency on the screen. Set the crossover frequency of the selected speaker. Note The surround back speakers will be set to the same setting as that of the surround speakers. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 311 [Speaker Pattern] is set to a setting including the surround speaker or surround back speaker. The subwoofer is set in [Speaker Pattern]. [Bluetooth Mode] is set to other than [Transmitter]. Related Topic Selecting the speaker pattern (Speaker Pattern) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 312 [Bluetooth Mode] is set to other than [Transmitter]. Related Topic Connecting 5.1.2-channel speaker system with bi-amplifier connection Connecting 7.1-channel speaker system with Zone 2 connection Selecting the speaker pattern (Speaker Pattern) Selecting the front speakers 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 313 Setting the height speaker terminals assignment (Height1 Speaker Assign/Height2 Speaker Assign/Height3 Speaker Assign) You can set the assignment for the following height speaker terminals. SPEAKERS HEIGHT 1 (ZONE 2) terminals (for STR-AZ3000ES) SPEAKERS HEIGHT 2 (ZONE 2/CENTER 2 (R ONLY)) terminals (for STR-AZ5000ES) SPEAKERS HEIGHT 3 (FRONT WIDE/ZONE 2/CENTER 2 (R ONLY)) terminals (for STR-AZ7000ES) Select [Setup] - [Speaker Settings] from the home menu.
Page 314 TV screen. Select the height/overhead speaker appropriate to your speaker configuration under [Height/Overhead Speakers] by referring to the speaker installation example displayed on the TV screen. Select [Save]. Related Topic Speaker configuration and speaker pattern settings 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 315 Select the speaker you want from the list on the right side of the screen The position of the speaker and the corresponding terminals on the receiver to which the speaker should be connected are shown on the screen. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 316 If you are not sure of the impedances of the speakers, refer to the operating instructions supplied with your speakers. (This information is often on the back of the speaker.) When you connect speakers all with a nominal impedance of 8 ohms or higher, set this function to [8 Ω]. When connecting other types of speakers, set it to [4 Ω]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 317 Select [Setup] - [Speaker Settings] from the home menu. Select [Manual Speaker Settings]. Select [Distance Unit]. Select the setting you want. meter: The distance is displayed in meters. feet: The distance is displayed in feet. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 318 “Setting up a wired LAN connection” or “Setting up a wireless LAN connection.” Hint See [Network Connection Status] in [Network Settings] menu when checking the network settings. Related Topic Checking the network information (Network Connection Status) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 319 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Checking the network information (Network Connection Status) You can check the various settings on the network. Select [Setup] - [Network Settings] from the home menu. Select [Network Connection Status]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 320 When [HDMI OUT B Mode] is set to [Zone2], the HDMI OUT B (ZONE 2) jack does not support [4K/8K Upscaling]. This function does not work when the input signal is a compressed video signal, VRR signal or Dolby Vision signal. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 321 (power) indicator on the front panel lights up in amber if [Control for HDMI] is set to [On]. This function is enabled only when [HDMI OUT B Mode] is set to [Main]. Related Topic Operating the receiver by interlocking with a TV (Control for HDMI function) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 322 This setting is valid when [HDMI OUT B Mode] is set to [Main] and [Control for HDMI] is set to [On]. The connected device may not turn off depending on the status of the device. System Power Off function may work with devices other than those manufactured by Sony, but operation is not guaranteed. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 323 Auto: The receiver outputs HDMI signals to the TV from the HDMI OUT A jack when the TV is turned on while the receiver is in the standby mode. Sony recommends this setting if you are using a “BRAVIA” Sync-compatible TV manufactured by Sony. This setting saves power in the standby mode compared to the [On] setting.
Page 324 Depending on your TV, eARC setting items may be available. If you set [Audio Return Channel] to [eARC] on the receiver, also check the settings on the TV. For details, refer to the instruction manual of the TV. Related Topic Setting TV audio output (when using the eARC/ARC function) Digital audio formats supported by the receiver 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 325 TV, even when playing back multi-channel source. When you connect the receiver to a video device (projector, etc.), sound may not be output from the receiver. In this case, select [AMP]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 326 You cannot remedy the time gap between video output on the TV connected to the HDMI OUT B (ZONE 2) jack and audio output from the speaker connected to the SPEAKERS SURROUND BACK/HEIGHT terminals using the [A/V Sync] function. Related Topic Selecting the method to use the HDMI OUT B (ZONE 2) jack (HDMI OUT B Mode) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 327 Auto: Automatically sets the level adjustment to 0 dB or +10 dB, depending on the audio stream. +10 dB: Adjusts the level by +10 dB with respect to the input signal. 0 dB: Does not adjust the level with respect to the input signal. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 328 When [HDMI OUT B Mode] in [HDMI Settings] is set to [Zone2], the video signals that can be played are limited depending on the input as follows: HDMI IN 1, 2, 3 and 4 jacks: up to 4K/60p 4:4:4 HDMI IN 5, 6 jacks and HDMI IN 7 jack (STR-AZ7000ES/STR-AZ5000ES only): up to 4K/60p 4:2:0 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 329 You can display information about the monitor connected to the HDMI OUT A and HDMI OUT B (ZONE 2) jacks of the receiver. Select [Setup] - [HDMI Settings] from the home menu. Select [Monitor Information]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 330 This function is enabled only when [HDMI OUT B Mode] is set to [Main]. If you select [Off], it takes more time for images to appear after switching the input. However, the sound quality is improved because the receiver receives signals only from the selected HDMI input jack. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 331 If your TV has similar menu for high bandwidth video format, check the setting on the TV menu when you select [Enhanced format] or [Enhanced format (4K120, 8K)] on this receiver. For details on the setting of the TV menu, refer to the operating instructions of the TV. Related Topic About HDMI connections 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 332 When the input of the receiver is TV, you can output the video from the device connected to the HDMI IN jack of the receiver to the TV. Set this function when using the dual screen display function of the TV Select [Setup] - [HDMI Settings] from the home menu. Select [Video output for PIP/PBP-displayed TV]. Select [On]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 333 You can also press 360SSM on the remote control to activate or deactivate the [360 Spatial Sound Mapping] function. You can also select [360 Spatial Sound Mapping] from the [Audio Settings] in the [Setup] menu. Related Topic Resetting sound fields to the default settings 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 334 [Direct] is being used and an analog input is selected. [In-Ceiling Speaker Mode] is set to [Front & Center] or [Front]. [DSD Native] is set to [On] and DSD signals are being played back. Perform Auto Calibration before using the [SpeakerRelocation / PhantomSurroundBack] function. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 335 [Bluetooth Mode] is set to [Transmitter]. When [DSD Native] is set to [On] and DSD signals are being played back, the settings of [Equalizer] and [Subwoofer Low Pass Filter], etc., are invalid, and the sound field does not work. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 336 Hint You can also use PURE DIRECT on the remote control or the receiver to turn the [Pure Direct] function on or off. You can also select [Pure Direct] from [Audio Settings] in [Setup] menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 337 On: Always activates the low-pass filter with a cutoff frequency of 120 Hz. Off: Does not activate the low-pass filter. Note This function does not work when [Direct] is being used and an analog input is selected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 338 0 ms – 300 ms: You can adjust the delay from 0 ms to 300 ms in 10 ms intervals. Note The receiver may play signals at a lower sampling frequency than the actual sampling frequency of the input signals, depending on the audio format. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 339 Sub: Sound in the sub language will be output. Main/Sub : Sound in the main language will be output through the front left speaker and sound in the sub language will be output through the front right speaker simultaneously. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 340 Auto︓This function is automatically enabled if there is additional information that recommends the use of this function in the source. Note [Audio DRC] is effective only when playing Dolby Digital, Dolby Digital Plus and Dolby TrueHD. For Dolby TrueHD, this function is effective only when the disk contains DRC information. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 341 Auto: Upmix is performed according to the surround environment. Note This function does not work in the following cases: [Bluetooth Mode] is set to [Transmitter]. The sound field is set to [2ch Stereo], [Direct] or [Headphone (2ch)]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 342 This function does not work in the following cases: [Bluetooth Mode] is set to [Transmitter]. The sound field is set to [2ch Stereo], [Direct] or [Headphone (2ch)]. A height/overhead speaker is connected, or a wireless speaker with built-in enabled speaker is connected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 343 This function only works when a DTS stream is input. Select [Setup] - [Audio Settings] from the home menu. Select [IMAX Mode]. Select the setting you want. Auto: IMAX effect is automatically added when you play IMAX Enhanced content. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 344 IMAX content. When this setting is set to [Off], the bass that IMAX content has is output. Note The setting value for surround speakers is applied to surround back speakers. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 345 Turn on the TV and the receiver in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone2 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 346 Turn on the TV and the receiver in the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Zone3 Settings]. Follow the instructions on the TV screen to make connections and settings. Select [Confirm changes]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 347 Presetting the volume in the main zone (Main Preset Volume) You can set the volume level to be used when the receiver is turned on. Select [Setup] - [Zone Settings] from the home menu. Select [Main Preset Volume]. Adjust the volume level. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 348 Limiting the volume for the main zone (Main Max Volume) You can limit the maximum volume level output to the main zone. Select [Setup] - [Zone Settings] from the home menu. Select [Main Max Volume]. Adjust the volume level. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 349 Select [Zone2 Preset Volume] or [Zone3 Preset Volume]. Adjust the volume level. Related Topic Enjoying video and sound on the amplifier and TV in Zone 2 Enjoying sound in Zone 2 Enjoying sound using another amplifier in Zone 3 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 350 You can limit the maximum volume level output to Zone 2 and/or Zone 3. Select [Setup] - [Zone Settings] from the home menu. Select [Zone2 Max Volume] or [Zone3 Max Volume]. Adjust the volume level. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 351 Fixed: Select to adjust the volume on the amplifier in Zone 2 or Zone 3. The volume level of the receiver output in Zone 2 or Zone 3 on the receiver will be fixed. Note When [Variable] is set, the volume level is turned down by default. Turn up the volume while listening to the sound after completing setup. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 352 You can also switch between BLUETOOTH RX (Receiver) mode and BLUETOOTH TX (Transmitter) mode by pressing BLUETOOTH RX/TX on the remote control. Depending on the BLUETOOTH receiver, you can adjust the volume of the BLUETOOTH receiver from this receiver when [Transmitter] is selected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 353 You can check a list of the paired and detected BLUETOOTH receivers such as headphones when [Bluetooth Mode] is set to [Transmitter]. You can perform pairing with detected devices from the list. Select [Setup] - [Bluetooth Settings] from the home menu. Select [Device List]. Hint Select [Scan] to refresh the list. Related Topic Selecting the BLUETOOTH mode (Bluetooth Mode) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 354 Priority on Stable Connection: Gives priority to BLUETOOTH connection. Select this setting if the sound is easily interrupted. Note This setting cannot be selected in the following cases: [Bluetooth Mode] is set to [Off]. A BLUETOOTH device is connected. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 355 Hint LDAC is an audio compression technology that enables transmission via BLUETOOTH of high-resolution audio sources, developed by Sony. Unlike the existing compression technology for BLUETOOTH such as SBC, it processes high-resolution audio sources without down-converting them to low frequencies and low bit numbers (*1). In addition, by applying extremely efficient coding and optimizing packet distribution, it is possible to transmit data volume that is about three times that of conventional technology (*2), realizing unprecedented high-quality BLUETOOTH wireless transmission.
Page 356 When the Control for HDMI function on both the receiver and the TV (BRAVIA TV) is turned on, the on-screen display language of the receiver is changed simultaneously when you change the language for the on-screen display of the TV. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 357 You can turn on or off the information display which appears on the TV screen when the volume level or sound field, etc., of the receiver is changed. Select [Setup] - [System Settings] from the home menu. Select [Auto Display]. Select the setting you want. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 358 Off: You can save power in standby mode. It may take time for sound to be output from the optional subwoofer or rear speakers after turning the receiver on in this mode. Note If you agree to use the Chromecast built-in function, [Network/Bluetooth Standby] automatically switches to [On]. If you set [RF Channel] to [On], [Network/Bluetooth Standby] automatically switches to [On]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 359 This function does not work in the following cases: [FM TUNER] is selected as the input. The software of the receiver is being updated. BLUETOOTH receiver (headphones/speakers) are connected. [DSD Native] is set to [On] and DSD signals are being played back. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 360 You can set the volume display on the TV screen and display panel. Select [Setup] - [System Settings] from the home menu. Select [Volume Display]. Select the setting you want. Relative: Indicates the volume in dB. Absolute: Indicates the number of steps. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 361 Switching the brightness of the display panel (Dimmer) You can switch the brightness of the display panel. Select [Setup] - [System Settings] from the home menu. Select [Dimmer]. Select the setting you want. Bright Dark 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 362 Select [Device Name Setting]. An on-screen keyboard appears on the TV screen. Press (up)/ (down)/ (left)/ (right) and (enter) to select characters one by one to enter the name. Select [Enter]. The name you entered is registered. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 363 Checking the software version and MAC address of the receiver (System Information) You can display the software version information and MAC address of the receiver. Select [Setup] - [System Settings] from the home menu. Select [System Information]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 364 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Checking software license information (Software License Information) You can check the software license information. Select [Setup] - [System Settings] from the home menu. Select [Software License Information]. Follow the on-screen instructions. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 365 Select [Setup] - [System Settings] from the home menu. Select [FM Tuner Settings]. Select [FM Mode]. Select the setting you want. Stereo: The FM station is received in stereo. Monaural: The FM station is received in monaural. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 366 You can preset the gain level of the FM tuner. Select [Setup] - [System Settings] from the home menu. Select [FM Tuner Settings]. Select [Preset Gain Level]. Press (up)/ (down) to adjust the gain level. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 367 The name you entered is registered. Canceling naming input Press BACK before Step 6. Note Some letters that can be displayed on the TV screen cannot be displayed on the display panel. Related Topic Presetting FM radio stations (Preset Memory) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 368 Turning on control mode for maintenance (External Control) You can set whether or not to control the receiver from external devices. Select [Setup] - [Install Settings] from the home menu. Select [External Control]. Select the setting you want. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 369 If you set 12V trigger output as unavailable for all of [HDMI OUT A], [HDMI OUT B] and [HDMI OUT OFF], the HDMI OUT settings will have no affect on 12V trigger outputs. Settings for [HDMI OUT A], [HDMI OUT B] and [HDMI OUT OFF] are available only when they work in sync with the power in the main zone. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 370 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Switching on/off the 12V trigger output (Trigger) (for STR-AZ3000ES) If you connect a device equipped with trigger input jacks, you can turn on the device or set it to standby simultaneously with the receiver. The receiver outputs electrical signals with a maximum of 12 V/80 mA from the TRIGGER OUT jack.
Page 371 You can also display a test screen with 480p/60 Hz for HDMI OUT A and HDMI OUT B (ZONE 2) jacks by pressing TEST on the remote control. HDMI audio signals are not output while the test screen is displayed. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 372 You can lock the receiver settings to prevent setting values from being accidentally erased. Select [Setup] - [Install Settings] from the home menu. Select [Settings Lock]. Select [On]. Hint To set this function to [Off], press PING, AMP MENU and (enter) on the receiver at the same time. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 373 You can save or load the setup data of the receiver using a USB flash drive. This function is useful when applying similar settings to other receivers. Select [Setup] - [Install Settings] from the home menu. Select [Save/Load]. Insert a USB flash drive into the (USB) port on the receiver. Select [Save] or [Load]. Follow the instructions on the TV screen. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 374 Do not turn the receiver off or disconnect the AC power cord (mains lead) and the LAN cable until the download and update processes are completed. Doing so may cause a malfunction. When you use Sony wireless rear speakers/subwoofer (not supplied), turn on each speaker and make sure the connection with the receiver is established.
Page 375 It takes a few minutes for the memory to be cleared completely. Do not turn the receiver off until [RESET] appears on the display panel. By resetting, the link with the wireless subwoofer and rear speakers (not supplied) may be lost. In this case, reconnect them by referring to their operating instructions. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 376 Some parameters and settings may appear dimmed on the display panel. This means that they are either unavailable or fixed and unchangeable. Related Topic Menu list (on the display panel) Indicators on the display panel 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 377 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Menu list (on the display panel) The following options are available in each menu. 0. Easy Setup [0. EASY SETUP] Auto Calibration [0.1. AUTO CALIBRATION] Internet Settings [0.2. INTERNET SETUP] 1. Input Settings [1. INPUT SETTINGS] GAME [1.1.
Page 378 XXX 0.00 m to XXX 10.00 m (XXX 0’0” to 32’9”) (0.01 m (1 inch) interval) XXX represents a speaker (HEIGHT1 L, HEIGHT1 R, HEIGHT2 R, HEIGHT3 R (*4), HEIGHT3 L (*4), HEIGHT2 L, TOP FRONT L (*7), TOP CENTER (*7), TOP FRONT R (*7), TOP REAR R (*7), TOP REAR L (*7)).
Page 379 Subwoofer Level [4.8. SUBWOOFER LEVEL] AUTO, +10dB, 0dB HDMI OUT B Mode [4.9. HDMI OUTB MODE] MAIN, ZONE2 Monitor Information [4.10. MONITOR INFORMATION (ON SCREEN MENU ONLY)] (*1) Fast View [4.11. FAST VIEW] AUTO, OFF HDMI Signal Format [4.12. HDMI SIGNAL FORMAT] [4.12.1.
Page 380 Zone3 Preset Volume [6.8. ZONE3 PRESET VOLUME] OFF, -oo dB to +10.0 dB (*10) OFF, MIN to MAX (*11) Zone3 Max Volume [6.9. ZONE3 MAX VOLUME] -40.0 dB to +23.0 dB (*10) 13 to MAX (*11) Zone3 Line Out [6.10. ZONE3 LINE OUT] VARIABLE, FIXED 7.
Page 381 When the speaker pattern that does not include the surround back speaker or height speaker is set When [Bluetooth Mode] is set to other than [Transmitter] When [Setup] - [System Settings] - [Volume Display] is set to [Relative]. When [Setup] - [System Settings] - [Volume Display] is set to [Absolute]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 382 The PING feature is useful for checking your IP address quickly. Open a web browser on your computer or mobile device on the same network with the receiver, and then access the receiver with an IP address. http://[receiver’s IP address]/ 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 383 Search for the cause and solution of the issue by referring to this Help Guide. The troubleshooting method is listed in “Troubleshooting.” Search for the cause and solution of the issue on the Sony support site. Sony support site provides latest support information and Frequently Asked Questions.
Page 384 After checking the above items and fixing any problems, plug in the AC power cord (mains lead) and turn on the receiver. If the problem persists, consult your nearest Sony dealer.
Page 385 While USB Update is performed, insert a USB flash drive on which the package file for updating the receiver is saved, and then turn the receiver off and turn it on again. While Network Update is performed, press (power). If the problem persists, insert a USB flash drive on which the package file for updating the receiver is saved, and then press (power) again. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 386 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES [Overload has been detected.] appears on the TV screen. An over-current from the (USB) port was detected. Disconnect the USB device as prompted in the warning message and close the message. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 387 Measurement finished, but the center speaker (*) positional relationship may be unsuitable. Check the speaker position referring to “Installing speakers” in the Help Guide. The speaker name in this warning message depends on the detected symptom. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 388 If [Auto Standby] is set to [On], set it to [Off]. [PROTECTOR] or [THERMAL] was activated. Related Topic Setting the receiver to switch to standby mode automatically (Auto Standby) [PROTECTOR] or [THERMAL] appears on the display panel. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 389 Cannot find an available input when connecting several digital devices. You can reassign the COAXIAL/OPTICAL digital audio input jacks to other inputs. “Using other HDMI or digital audio input jacks (Input Assign).” Related Topic Using other HDMI or digital audio input jacks (Input Assign) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 390 Check the speaker settings of the TV. The receiver power syncs with the speaker settings of the TV. For details, refer to the operating instructions of the TV. If sound was output from the speakers of the TV last time, the receiver does not turn on even when the TV is turned on. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 391 Check [Standby Linked to TV] in the [HDMI Settings] menu. When the function is set to [On], the receiver automatically turns off interlocked with the TV-power off operation, regardless of the input of the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 392 For details, refer to the operating instructions of your TV. Set [Setup] - [HDMI Settings] - [Control for HDMI] to [On]. The TV must support the Control for HDMI function. For details, refer to the operating instructions of your TV. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 393 Digital video signals input to the HDMI IN jacks of this receiver are output only from the HDMI OUT A or HDMI OUT B (ZONE 2) jack. Analog video signals input to the VIDEO IN jacks are output only from the VIDEO OUT MONITOR jack. For details, see “About input/output of video signals.” Related Topic Notes on connecting cables About HDMI connections 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 394 Disconnect the HDMI cable from the receiver and TV and then reconnect the cable. Supported video signals vary depending on the HDMI IN jack. For details on the supported video signals, see “Connecting devices with HDMI jacks.” Related Topic Notes on connecting cables About HDMI connections 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 395 One-Touch Play operation, or turn on the receiver to select the HDMI device from which you want to enjoy content. Make sure [Standby Through] is set to [Auto] or [On] in the [HDMI Settings] menu. Related Topic Enjoying content of a connected device without turning on the receiver (Standby Through) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 396 The home menu will not appear when the TV's video input is connected to the VIDEO OUT MONITOR jack of the receiver and the video input is selected on the TV. Connect the TV and the receiver with an HDMI cable, and select the HDMI input on the TV. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 397 Depending on the receiver setting, some video equipment may not output HDR content in HDR mode due to lack of signal bandwidth, even if both TV and video equipment support HDR. In this case, set [HDMI Signal Format] of the selected input to [Enhanced format] or [Enhanced format (4K120, 8K)] in the [HDMI Settings] menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 398 The indicator on the display panel turns off. Press AMP MENU to select [Dimmer], and then adjust the brightness of the display panel. Related Topic Enjoying high-fidelity sound (Pure Direct) Switching the brightness of the display panel (Dimmer) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 399 Turn on the receiver, then select the input to which the playing device is connected. If connected to other devices than those manufactured by Sony that support the Control for HDMI function, set [Control for HDMI] to [On] in the [HDMI Settings] menu.
Page 400 Check [Control for HDMI] in the [HDMI Settings] menu. If [Control for HDMI] is set to [On], the on-screen display language of the receiver may be changed simultaneously when you change the language for the on-screen display of the TV. Select the language on the receiver again to return to the previous setting. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 401 Set [DSD Native] in [Audio Settings] to [Off]. If the speaker assigned as a signal source is not installed, playback is not available during DSD Native playback because content will be played on the target speaker. Also, Zone output is not available because downmix process does not work. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 402 Make sure that the connecting cables are not near a transformer or motor. Move your audio device away from the TV. The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 403 [Test Tone] in the [Speaker Settings] menu. Check that the subwoofer is connected correctly and securely. Make sure you have turned on your subwoofer. Depending on the selected sound field, sound may not be available from the subwoofer. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 404 Make sure the [Manual Speaker Settings] - [Wireless Speaker Assign] in the [Speaker Settings] menu is completed. After selecting a speaker pattern for wireless speakers from the [Manual Speaker Settings] - [Speaker Pattern] in the [Speaker Settings] menu, set the speaker configuration you wish to use in the [Wireless Speaker Assign]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 405 Install the speaker system and the wireless speaker at a distance of 1.5 m (5 ft) or more from a wireless LAN router, etc. It may be improved by changing the direction or the antenna’s angle of the wireless LAN router. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 406 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES The sound is interrupted. Sound may be interrupted when the sampling frequency, number of channels or audio format of audio output signals from the playback device is switched. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 407 If you connect the receiver to a TV that is incompatible with both the eARC and ARC functions, set [Audio Return Channel] to [Off] in the [HDMI Settings] menu, and connect the TV to the OPTICAL IN 2 (TV) jack of the receiver with an optical cable. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 408 The sound may not be output through the TV speaker depending on the sound source. When a BLUETOOTH device is connected and [Bluetooth Mode] is set to [Transmitter], or a headphone is connected, the sound will not be output through the TV speaker. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 409 Cannot select the desired input for playback in Zone 2 or Zone 3. There are limits to the inputs that can be played in Zone 2 and Zone 3. For details, see “Available input sources for each zone.” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 410 Sound may not be output from the target speakers depending on the playback signals or the speaker settings. Be sure to select the optimal sound field for the content. For details on relations between sound fields and speaker outputs, see “Relations between sound fields and speaker outputs.” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 411 Change the input of the receiver to the HDMI input connected to the device. Check that the selected digital audio input jack is not assigned to another input. Related Topic Notes on connecting cables Setting the HDMI audio signal output of connected devices (Audio Out) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 412 When using an eARC-compatible TV, select [eARC] for [Audio Return Channel] in the [HDMI Settings] menu and [Auto] for [Input Mode] in the [Input Settings] menu. For Details, see “Enabling the eARC/ARC function (Audio Return Channel)” and “Switching between digital and analog audio (Input Mode).” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 413 The left and right sound is unbalanced or reversed. Check that the speakers and device are connected correctly and securely. Adjust the sound level parameters using the [Manual Speaker Settings] - [Level] in the [Speaker Settings] menu. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 414 Set [Audio Out] to [AMP] in the [HDMI Settings] menu or change the speaker output setting to “Audio System” on the TV. You can only enjoy DTS-HD Master Audio, Dolby TrueHD, DTS:X Master Audio, Dolby Atmos, DSD and Multi Channel Linear PCM with an HDMI connection. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 415 To activate the virtualizer and obtain the surround effect when the speaker pattern is set to [2.0] or [2.1], set [Sound Field] to [A.F.D.], [A.F.D. Movie], [Dolby Mode] or [DTS:X Mode], set [Upmixer] to [Auto], and set [Virtualizer] to other than [Off]. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 416 The speaker cables may not be connected securely. Check that they are connected securely and cannot be disconnected by pulling on them slightly. The speaker cables may have short-circuited. Turn off the receiver, reconnect them correctly, and then turn on the receiver again. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 417 A test tone is output from a different speaker than the speaker displayed on the TV screen. The speaker pattern setup is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 418 Turn on the receiver to select the HDMI device from which you want to enjoy content. Make sure [Standby Through] is set to [Auto] or [On] in the [HDMI Settings] menu. Related Topic Enjoying content of a connected device without turning on the receiver (Standby Through) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 419 Make sure the HDMI output setting is set to [HDMI A] or [HDMI A + B]. Switch input of the receiver to [TV]. Related Topic TV sound cannot be heard from the speakers connected to the receiver (eARC/ARC). 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 420 Turn on the receiver, then select the input to which the playing device is connected. If connected to other devices than those manufactured by Sony that support the Control for HDMI function, set [Control for HDMI] to [On] in the [HDMI Settings] menu.
Page 421 If the HDMI audio signal from the connected playback device is output from both the speakers connected to the receiver and the TV speakers, Set [Audio Out] to [AMP] in the [HDMI Settings] menu or change the speaker output setting to “Audio System” on the TV. The sound output will only come from the speakers connected to the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 422 Adjust the A/V Sync settings on the TV. For details, refer to the operating instructions of the TV. When the sound field is set to [Audio Enhancer], change the sound field to other than [Audio Enhancer]. For details on the sound fields, see “Selectable sound fields and their effects.” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 423 Extend and adjust the position of the FM wire antenna (aerial) to a place where the reception conditions are good. Place the FM wire antenna (aerial) near a window. After connecting the FM wire antenna (aerial), keep it as horizontal as possible. Related Topic The FM stereo reception is poor. Connecting the antennas (aerials) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 424 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES The FM stereo reception is poor. Set the FM station receiving mode to the monaural mode. Related Topic The FM reception is poor. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 425 No stations have been preset or the preset stations have been cleared (when tuning by scanning preset stations is used). Preset the stations. Press DISPLAY repeatedly on the receiver so that the frequency appears on the display panel. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 426 The USB device is not recognized. File or folder names are not displayed on this receiver. Playback is not possible. The sound skips. There is noise. The output sound is distorted. Related Topic USB specifications and compatible USB devices 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 427 When the music on the USB device is played back, there is noise, skipping, or distorted sound. Turn off the receiver, reconnect the USB device, and then turn on the receiver. Check if the music data itself contains noise, or the sound is distorted. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 428 Connect a compatible USB device. USB devices are only supported when formatted with the FAT16 or FAT32 file systems. The USB device does not work properly. Refer to the section on how to deal with this problem in the operating instructions of the USB device. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 429 The receiver can recognize and play up to the following files or folders in USB devices: up to folders in the 11th layer (including the root folder) up to 998 files/folders in a single layer Related Topic USB specifications and compatible USB devices 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 430 The USB device is being connected upside down. Connect the USB device in the correct orientation. Check the shape of the USB device’s plug. If the shape does not fit the port on the receiver, you will not be able to connect the USB device to the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 431 Upper case letters (A to Z) Lower case letters (a to z) Numbers (0 to 9) Symbols (’ = < > * + , – . / @ [ \ ] _ `) Other characters may not be displayed correctly. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 432 Playback is possible up to 11 layers (including the root folder). There are more than 998 folders (including the root folder). There are more than 998 files. Files that are encrypted, protected by passwords, etc. cannot be played. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 433 Check the settings of the wireless LAN router/access point and perform the setup again. For details on the settings of devices, refer to the operating instructions of the devices. Wireless networks are influenced by electromagnetic radiation emitted by microwave ovens and other devices. Move the receiver away from these devices. Related Topic Checking the network information (Network Connection Status) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 434 If you have initialized the receiver or performed a system recovery on your server, perform the network settings again. Related Topic Setting up a wireless LAN connection Setting up a wired LAN connection Checking the network information (Network Connection Status) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 435 (enter). The receiver can recognize and play up to the following files or folders stored in the home network server: up to folders in the 19th layer up to 999 files/folders in a single layer 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 436 Depending on the network environment, it may not be possible to play tracks with more than one device operating at the same time. Turn off other devices to enable the receiver to play tracks. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 437 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES [There is no playable file.] appears. If there are no folders or files that can be played on the receiver in the selected folder, you cannot expand the folder to display its content. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 438 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Cannot play copyrighted files. Audio content with DRM (Digital Rights Management) copyright protection cannot be played on this receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 439 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Cannot select a previously selected track. The track information may have been changed on the server. Refresh the server list and then reselect the server. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 440 Playing content stored on the server (the receiver is operating as a player) Updating the software Displaying setting screen When using Sony | Music Center, also see “Cannot control the receiver using a Sony | Music Center.” 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 441 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES The receiver cannot be turned on by devices on a network. Set [Network/Bluetooth Standby] to [On] if you want to turn the receiver on by operating the devices on a network. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 442 The receiver cannot be found from an iPhone/iPad/iPod touch or iTunes. Make sure the receiver and the iPhone/iPad/iPod touch or computer with iTunes is connected to the same network. Update the software of the receiver and the iPhone/iPad/iPod touch or iTunes to the latest version. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 443 The sound may skip depending on factors such as the network environment. Depending on the audio files, playback may require network speed. If you use a wired LAN connection, check the network hub and/or router. If you use a wireless LAN connection, check the router and/or access point. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 444 If using a wireless LAN connection, make sure that both of the wireless LAN antennas on the receiver are pointing up. Additionally, try changing the positioning of the router and the receiver. Keep the receiver away from microwave ovens. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 445 If your contract with your Internet provider limits Internet connection to one device at a time, this device will not be able to access the Internet when another device is already connected. Consult your carrier or service provider. Related Topic Checking the network information (Network Connection Status) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 446 The sound skips. The bandwidth of your network may be too low. If using wireless LAN connection, move the receiver and the wireless LAN router/access point closer to each other, without any obstructions between them. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 447 Pairing may not be possible if there are other BLUETOOTH devices near the receiver. In this case, turn off the other BLUETOOTH devices. Correctly enter the same passkey that was entered on the BLUETOOTH device. Enter “0000” when you are prompted for a passkey during the pairing operation. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 448 While connected to a BLUETOOTH device, this receiver cannot be detected from the other BLUETOOTH devices. Erase the pairing registration information of the BLUETOOTH device and perform the pairing operation again. Related Topic Selecting the BLUETOOTH mode (Bluetooth Mode) 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 449 If there are obstructions between the receiver and your BLUETOOTH device, remove these or move the receiver and/or device to avoid them. If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move it away. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 450 The sound of your BLUETOOTH device cannot be heard. Turn up the volume on your BLUETOOTH device first, and then adjust the volume using (volume) + on the remote control (or MASTER VOLUME on the receiver). 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 451 If there are obstructions between the receiver and your BLUETOOTH device, remove them or move the receiver and/or device avoid them. If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move it away. Turn down the volume of the connected BLUETOOTH device. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 452 Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Cannot control the receiver using a Sony | Music Center. It may take some time for the receiver to connect to the network after it is turned on. Try again later. The smartphone or tablet device may not be connected to the same network as the receiver. Connect to the same network and try again.
Page 453 Tuner-related devices: up to 4 devices (used one by this receiver) Audio system (receiver, amplifier, headphones, etc.): up to 1 device (used by this receiver) When [HDMI OUT B Mode] is set to [Zone2], the Control for HDMI function does not work. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 454 Switch input of the receiver to [TV]. Related Topic Setting TV audio output (when using the eARC/ARC function) Controlling HDMI devices (Control for HDMI) TV sound cannot be heard from the speakers connected to the receiver. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 455 Point the remote control at the remote control sensor on the receiver. Remove any obstructions between the remote control and the receiver. Replace both of the batteries in the remote control with new ones if they are weak. Related Topic Inserting batteries into the remote control 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 456 It takes a few minutes for the memory to be cleared completely. Do not turn the receiver off until [RESET] appears on the display panel. By resetting, the link with the wireless subwoofer and rear speakers (not supplied) may be lost. In this case, reconnect them by referring to their operating instructions. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 457 Be sure to use the buttons on the receiver to perform this operation. Hold down MUSIC and press (power) on the receiver. [S.F. INITIALIZED!] appears on the display panel and all sound fields are reset to their default setting. 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 458 Help Guide Multi Channel AV Receiver STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES Customer support websites Refer to the following website for the latest information on the receiver. https://www.sony.com/am/support 5-037-021-11(1) Copyright 2022 Sony Corporation...
Page 459 The LDAC™ name is a trademark of Sony Group Corporation or its affiliates. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.

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