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Canon G1230 Online Manual
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Canon G1230 Online Manual

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G1030 series
Online Manual
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Summary of Contents for Canon G1230

  • Page 1 G1030 series Online Manual English...

  • Page 2: Table Of Contents

    Contents Using Online Manual..........7 Symbols Used in This Document.
  • Page 3 Regulatory Information............. . . 75 WEEE.
  • Page 4 Canon IJ Status Monitor Description........
  • Page 5 Printing Using Canon Application Software........
  • Page 6 Removing Jammed Paper inside Printer..........247 1000.

  • Page 7: Using Online Manual

    Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...

  • Page 8: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 9: Touch-Enabled Device Users (Windows)

    Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."...

  • Page 10: Trademarks And Licenses

    Trademarks and Licenses Trademarks Licenses...

  • Page 11: Trademarks

    • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.

  • Page 12: Licenses

    Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
  • Page 14 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
  • Page 15 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
  • Page 16 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 17 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
  • Page 18 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 19 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
  • Page 20 OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Copyright 2000 Computing Research Labs, New Mexico State University Copyright 2001-2015 Francesco Zappa Nardelli Permission is hereby granted, free of charge, to any person obtaining a copy of this software and...
  • Page 21 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 22 We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project. Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license.
  • Page 23 (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation.
  • Page 24 developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. JSON for Modern C++ Copyright (c) 2013-2017 Niels Lohmann Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies...
  • Page 25 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 26 Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS.
  • Page 27 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 28 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in...
  • Page 29 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 30 * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
  • Page 31 Contributed by: Google Inc. Copyright (c) 2007-2012, Google Inc. All rights reserved. THE "BSD" LICENCE -----------------Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 32: Handling Paper, Ink Tanks, Etc

    Handling Paper, Ink Tanks, etc. Loading Paper Refilling Ink Tanks...

  • Page 33: Loading Paper

    Loading Paper Loading Photo Paper / Plain Paper Loading Envelopes...

  • Page 34: Loading Photo Paper / Plain Paper

    Loading Photo Paper / Plain Paper You can load photo paper or plain paper. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may •...
  • Page 35 4. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING UP. After loading paper on the rear tray, the Paper lamp flashes. Important • Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) can •...
  • Page 36 5. Move the right paper guide and adjust the guides to both edges of the paper stack. Do not slide the paper guides too tightly against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load limit mark (E). •...
  • Page 37 7. Pull out the paper output tray (H) and open the output tray extension (I). Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.

  • Page 38: Loading Envelopes

    Loading Envelopes The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
  • Page 39 3. Slide right paper guide (B) to open both paper guides. 4. Load envelopes in portrait orientation WITH THE PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up. After loading envelopes on the rear tray, the Paper lamp flashes.
  • Page 40 Note • Do not load envelopes higher than the load limit mark (C). • 6. Press Paper Select button (D) to select and press OK button (E). 7. Pull out the paper output tray (F) and open the output tray extension (G).
  • Page 41 Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the • paper size loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper size settings. When this function is enabled, the Alarm lamp flashes if these settings do not match to prevent incorrect printing.

  • Page 42: Refilling Ink Tanks

    Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips...

  • Page 43: Refilling Ink Tanks

    Refilling Ink Tanks When remaining ink cautions or errors occur, the Alarm lamp lights to inform you of the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank.
  • Page 44 Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. • 3. Open the tank cap (C) of the ink tank to be refilled. D: Yellow E: Magenta F: Cyan G: Black Important •...
  • Page 45 4. Hold the ink bottle upright and gently twist the bottle cap (H) to remove. Important • Do not shake the ink bottle. Ink may spatter when opening the cap. • 5. Refill the ink tank. Aligning the ink bottle's tip with the ink tank's inlet (I), slowly stand the bottle upside down, and push the bottle into the inlet.
  • Page 46 • If ink is not injected into the ink tank, slowly remove and insert the ink bottle. • • Make sure to refill the ink tank with ink up to the upper limit line (J) on the ink tank. • 6.
  • Page 47 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a •...
  • Page 48 Note • Color ink may be consumed even when printing a black-and-white document or when black-and- • white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs low, promptly refill it.

  • Page 49: Checking Ink Level

    Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...

  • Page 50: Ink Tips

    Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed.

  • Page 51: If Printing Is Faint Or Uneven

    If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head...

  • Page 52: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. •...
  • Page 53 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step 4 • For Windows: • Cleaning the Print Heads • For macOS: • Cleaning the Print Heads After deep print head cleaning, print and examine the nozzle check pattern: Step 1 When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.

  • Page 54: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. •...

  • Page 55: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern A or horizontal streaks in the pattern B. If there are missing lines in the pattern A: C: Good D: Bad (lines are missing) If there are horizontal streaks in the pattern B:...

  • Page 56: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Check that printer is turned on.

  • Page 57: Performing Maintenance Functions From Your Computer (Macos)

    Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position...

  • Page 58: Opening Remote Ui For Maintenance

    Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.

  • Page 59: Cleaning The Print Heads

    Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 60 3. Perform Deep Cleaning Click Yes. Print head Deep Cleaning starts. 4. Complete Deep Cleaning Next, the message for Nozzle Check pattern printing is displayed. 5. Check the results To check whether the print quality has improved, click Yes. To cancel the check process, click No. Important •...

  • Page 61: Adjusting Print Head Position

    Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Manual head alignment 1. Select Utilities from Remote UI 2. Click Manual head alignment A message appears.

  • Page 62: Cleaning

    Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)

  • Page 63: Cleaning Paper Feed Rollers

    Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper Check that printer is turned on.
  • Page 64 If the problem is not resolved after cleaning, contact Canon to request a repair.

  • Page 65: Cleaning Inside The Printer (Bottom Plate Cleaning)

    Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 66 7. Press and hold the Stop button and release it when the Alarm lamp flashes 4 times. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.

  • Page 67: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, the Alarm lamp of the printer lights or flashes and a message is displayed on the computer screen. Check the Alarm lamp status and message and take appropriate action for the error. When Error Occurred Important •...
  • Page 68 Put your finger on the hole of the maintenance cover and remove it. 5. Pull out the maintenance cartridge until it stops. 6. Lift the maintenance cartridge a little and pull it out. Important • Do not drop the removed maintenance cartridge as ink may spill. •...
  • Page 69 • Do not put your hands inside the printer, as ink may adhere to your hands. • 7. Insert the new maintenance cartridge straight until it stops. 8. Attach the maintenance cover. Align the tab on the back of the maintenance cover with the hole on the printer and close it. 9.

  • Page 70: Overview

    Overview Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Changing Settings Changing Printer Settings from Your Computer (Windows)

  • Page 71: Safety

    Safety Safety Precautions Regulatory Information WEEE...

  • Page 72: Safety Precautions

    Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
  • Page 73 If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin persists, obtain medical advice immediately. When you store ink bottles, close bottle caps completely and place bottles in standing position. If the ink bottles are laid down, ink may leak.
  • Page 74 • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors. •...

  • Page 75: Regulatory Information

    Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Park...

  • Page 76: Weee

    WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/sustainability/approach/. Only for European Union and EEA (Norway, Iceland and Liechtenstein) This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation.
  • Page 77 Pour plus d'informations sur les points de collecte des équipements à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage des produits DEEE, consultez le site: www.canon-europe.com/weee.
  • Page 78 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
  • Page 79 RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de productes RAEE, visiteu www.canon-europe.com/weee. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità...
  • Page 80 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
  • Page 81 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
  • Page 82 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
  • Page 83 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
  • Page 84 Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee.
  • Page 85 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и...
  • Page 86 DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi...

  • Page 87: Handling Precautions

    Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...

  • Page 88: Legal Restrictions On Printing

    Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...

  • Page 89: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 90: Transporting Your Printer

    Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • You cannot take ink out of ink tanks. • • Check if the tank cap is completely inserted. • • Prepare for transporting the printer with the print head attached. This allows the printer to automatically •...
  • Page 91 5. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer. 6. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag. Close and seal the opening of the bag with an object such as tape so as not to leak ink.

  • Page 92: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer.

  • Page 93: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or •...

  • Page 94: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply...

  • Page 95: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 96: Front View

    Front View A: Paper Support Open to load paper in the rear tray. B: Paper Guides Align with both sides of the paper stack. C: Rear Tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.

  • Page 97: Rear View

    Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Power Cord Connector Plug in the supplied power cord. C: Maintenance Cover Remove when replacing the maintenance cartridge. D: Maintenance Cartridge Absorbs ink used for cleaning. Replacing the Maintenance Cartridge Important •...

  • Page 98: Inside View

    Inside View A: Top Cover Open to refill ink tanks and to remove jammed paper. B: Tank Caps Open to refill ink tanks. C: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill the low tanks.

  • Page 99: Operation Panel

    Operation Panel A: ON button Turns the power on or off. Turning the Printer On and Off B: ON lamp Lights after flashing when the power is turned on. C: Paper lamp Lights depending on the current paper size. D: Paper Select button Select the paper size of the printer.

  • Page 100: Power Supply

    Power Supply Checking that Power Is On Turning the Printer On and Off Unplugging the Printer...

  • Page 101: Checking That Power Is On

    Checking that Power Is On The ON lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...

  • Page 102: Turning The Printer On And Off

    Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
  • Page 103 Note • You can set the printer to automatically turn off when no operations are performed or no print jobs • are sent to the printer for a certain interval. This feature is set to on by default.

  • Page 104: Unplugging The Printer

    Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. • Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

  • Page 105: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel Handling Printer Configuration Using the Web Browser...

  • Page 106: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode...

  • Page 107: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1.

  • Page 108: Setting The Ink To Be Used

    Setting the Ink to be Used This feature enables you to specify which ink to use when printing. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears. 3.

  • Page 109: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
  • Page 110 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 111: Changing The Printer Operation Mode

    Custom Settings in Canon IJ Printer Assistant Tool For functions related to print settings, go to Custom Settings in the Maintenance Tab. For other settings, go to Custom Settings in Canon IJ Printer Assistant Tool. Custom Settings in the Maintenance Tab 1.
  • Page 112 If necessary, switch between various modes of printer operation. 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.

  • Page 113: Changing Printer Settings From Your Computer (Macos)

    Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode...

  • Page 114: Managing The Printer Power

    Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period.

  • Page 115: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion.

  • Page 116: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Setting Items on Operation Panel Ink level monitor Checking the Total Number of Uses of Printer Initializing Printer Settings...

  • Page 117: Setting Items On Operation Panel

    Setting Items on Operation Panel Number of Flashes of Alarm Lamp Details Cleaning Nozzle Check Roller cleaning Bottom plate cleaning Improving paper rubbing Ink level notification: Enabled Ink level notification: Disabled Paper mismatch detection: Enabled Paper mismatch detection: Disabled Printing of usage statistics Resetting all settings...

  • Page 118: Ink Level Monitor

    Ink level monitor Enabling the remaining ink level notification function / Resetting the remaining ink count Important • If the remaining ink count is reset when the ink tank is not full, the remaining ink level cannot be • detected properly. After refilling the ink to the upper limit line of the ink tank, set a remaining ink level notification function to enable.

  • Page 119: Checking The Total Number Of Uses Of Printer

    Checking the Total Number of Uses of Printer The total number of uses of printer can be printed and checked. Check that printer is turned on. Load A4 or Letter-sized plain paper. 3. Press and hold the Stop button and release it when the Alarm lamp flashes 10 times. The total number of uses of printer is printed.

  • Page 120: Initializing Printer Settings

    Initializing Printer Settings You can initialize the printer settings. Check that printer is turned on. 2. Press and hold the Stop button and release it when the Alarm lamp flashes 11 times. All the printer settings are initialized. Note • You cannot set the following setting items back to the default: •...

  • Page 121: Specifications

    Specifications General Specifications Interface USB port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. Operating environment Temperature: 41 to 95 °F (5 to 35 °C) Humidity: 10 to 90 % RH (no condensation) * The performance of the printer may be reduced under certain temperature...
  • Page 122 Mojave 10.14.6 - macOS Monterey 12 Other Supported OS Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.

  • Page 123: Information About Paper

    Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...

  • Page 124: Supported Media Types

    • details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
  • Page 125 • Dark Fabric Iron-on Transfers <DF-101> • • Double sided Matte Paper <MP-101D> • Paper other than genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Load Limit Paper Settings on the Printer Driver (Windows) Page Sizes You can use the following page sizes.
  • Page 126 • Envelope Com 10 • • Envelope DL • • Nagagata 3 • • Nagagata 4 • • Yougata 4 • • Yougata 6 • • Envelope C5 • • Envelope Monarch • • Card 2.17"x3.58" • Special sizes • Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm) •...

  • Page 127: Paper Load Limit

    • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
  • Page 128 Double sided Matte Paper <MP-101D> Paper other than Genuine Canon Paper Common Name Rear Tray Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal, B-Oficio, M-Oficio, Fools- cap, Legal(India): 10 sheets) Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.

  • Page 129: Unsupported Media Types

    Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing •...

  • Page 130: Handling Paper

    Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...

  • Page 131: Economy Mode

    • Measurement conditions • ◦ Measurement images: ◦ Color printing: A4 color document ISO/IEC24712 ◦ Measurement method: ◦ Canon original ◦ Paper type: ◦ Plain paper ◦ Print driver setting: ◦ Setting to the default for plain paper (setting Quality to Economy).

  • Page 132: Printing

    Printing Printing from Computer Paper Settings...

  • Page 133: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS) Printing Using Canon Application Software Printing from Chrome OS...

  • Page 134: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver Sharing the Printer on a Network...

  • Page 135: Basic Printing Setup

    Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically.
  • Page 136 Note • For details about the paper information to be registered on the printer, see the following: Paper Settings on the Printer Driver...

  • Page 137: Main Controls (Basic Settings Tab)

    Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver...

  • Page 138: Basic Settings Tab Description

    Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings •...
  • Page 139 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority.
  • Page 140 Always print with current settings Prints documents with the current settings starting from the next print execution. When you select this function and then close the printer driver setup window, the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution.
  • Page 141 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. Collate Check this check box to group together the pages of each copy when you want to print multiple copies.
  • Page 142 Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
  • Page 143 Options... Opens the Add to Profiles dialog box. Changes the details of printing profile to be saved. Add to Profiles dialog box Select the icons of the printing profiles to be registered to Profiles, and change the items to be saved in the printing profiles.
  • Page 144 Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
  • Page 145 Margin Specifies the width of the stapling margin. The specified width becomes the stapling margin from the center of the sheet. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Printer Media Information dialog box This dialog box allows you to check the printer settings and apply the checked settings to the printer driver.

  • Page 146: Paper Settings On The Printer Driver

    Media name <Model No.> Media Type in the printer driver Canon Red Label Superior <WOP111> Plain Paper Canon Océ Office Colour Paper <SAT213> Plain Paper High Resolution Paper <HR-101N> High Resolution Paper Canon genuine papers (Photo Printing) Media name <Model No.>...
  • Page 147 Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Greeting Cards Inkjet Greeting Card Card Stock Card Stock...

  • Page 148: Printing On Postcards

    Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...

  • Page 149: Setting Up Envelope Printing

    To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 150: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 151 4. Save the settings Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.

  • Page 152: Set Media Type, Quality, Etc. (Media/Quality Tab)

    Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...

  • Page 153: Media/Quality Tab Description

    Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality •...
  • Page 154 Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Quality is changed.
  • Page 155 Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Custom dialog box Set the quality level, and select the desired print quality. Quality You can use the slider bar to adjust the print quality level.
  • Page 156 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.

  • Page 157: Set The Layout Of Printed Documents (Page Setup Tab)

    Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing...

  • Page 158: Page Setup Tab Description

    Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 159 Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 160 To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.
  • Page 161 Binding Location Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Binding Location, and select from the list to change it. To specify the width of the binding margin, set it from the Page Setup tab. Specify Margin...
  • Page 162 Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
  • Page 163 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed.
  • Page 164 Important • Uncheck this check box under normal circumstances. Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete. If a printed document contains unintended results such as streaks, selecting this check box may improve the results.
  • Page 165 Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp. Define Stamp... Opens the Stamp Settings dialog box. You can check the details of a selected stamp or save a new stamp. Place stamp over text Sets how the stamp is to be printed over the document.
  • Page 166 • For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color..• For Bitmap, click Select File... and select the bitmap file (.bmp) to be used. If necessary, change the settings of the Size and Transparent white area.
  • Page 167 Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192). Placement Tab The Placement tab allows you to set the position where the stamp is to be printed.
  • Page 168 Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab. File Specifies the name of the bitmap file to be used as the background.
  • Page 169 Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.

  • Page 170: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
  • Page 171 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.

  • Page 172: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 173 5. Click OK When you perform print, the data is printed without any margins on the paper. Important • When a page size that cannot be used for borderless printing is selected, the size is automatically changed to the valid page sizes for borderless printing. •...

  • Page 174: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.

  • Page 175: Duplex Printing

    Press the OK button on the printer to print the opposite side. Note • If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Canon IJ Printer Assistant Tool.

  • Page 176: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver)

  • Page 177: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 178: Opening Printer Driver's Setup Screen

    Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.

  • Page 179: Canon Ij Status Monitor

    When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.

  • Page 180: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
  • Page 181 4. Click OK to close the window. 5. Without starting printing, close the Print dialog box. 6. Open Word's Print dialog box again. 7. Open the printer driver setup window and click OK. 8. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Incorporated), printing may take time or some data may not be printed.

  • Page 182: Maintenance Tab Description

    Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer.
  • Page 183 About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation.
  • Page 184 Allow Google Analytics to send information To stop sending information, uncheck this check box. The check box appears only if a user with administrator privileges is logged on. If information is not provided, the check box will not appear.

  • Page 185: Canon Ij Status Monitor Description

    Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen display of printer status The status monitor displays the printer status in real-time.
  • Page 186 (the disclosure triangle) to display a pictorial representation of the estimated usage amount in the maintenance cartridge. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
  • Page 187 Related Topic Canon IJ Status Monitor...

  • Page 188: Updating The Driver

    1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
  • Page 189 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete.

  • Page 190: Printing From Application Software (Macos)

    Printing from Application Software (macOS) Printing Basic Printing on Postcards How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers...

  • Page 191: Printing

    Printing With this printer, you can start printing right away after connecting it to your Mac without installing any special software. Checking Your Environment First, check your environment. • Operating environment • Mac running the latest version of OS • Requirement •...
  • Page 192 Note • Click Show Details to switch the setup window to the detailed display. 5. Check print settings Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality of the pop-up menu. Important •...
  • Page 193 Print result Orientation of print data Orientation of loading envelope image The print data is rotated by 180 degrees Load the envelope in vertically with the address side facing against the print result image. up so that the folded flap of the envelope will be faced down on the right side.

  • Page 194: Printing On Postcards

    Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size from printer Set * with the Paper Select button on the printer. 3. Select Paper Size and Media Type from the print dialog Select Postcard or Postcard Borderless for Paper Size from the print dialog.

  • Page 195: How To Open Printer Settings Screen

    How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens.

  • Page 196: Displaying The Printing Status Screen

    Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.

  • Page 197: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2.

  • Page 198: Removing Printer That Is No Longer Required From List Of Printers

    Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For information about an administrative user, see Users &...

  • Page 199: Printing Using Canon Application Software

    Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...

  • Page 200: Paper Settings

    Paper Settings By registering the paper size, you can prevent the printer from misprinting by flashing the Alarm lamp before printing starts when the paper size of the loaded paper differs from the print settings. When you load paper on the rear tray The Paper lamp flashes.
  • Page 201 When you start printing, the Alarm lamp and the Paper lamp for the paper size set when printing will flash. Select one of the operations below. Print on set paper You print on the paper loaded without changing the paper size setting. Press the OK button. For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on the printer, the printer starts printing with A5 on the paper loaded.

  • Page 202: Frequently Asked Questions

    Frequently Asked Questions Top 6 > Loading Paper > When Error Occurred > Ink Does Not Come Out > Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) > What to Do When Paper Is Jammed > Printer Does Not Print Search by Category Error...
  • Page 203 Other Failed to MP Drivers (Printer Driver) Installation (Windows) Replace Ink in Print Head Refilling Ink Tanks Repairing Your Printer Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) USB Connection Problems Questions not Listed Above Error Cannot Use Previous Applications Printing Cannot Print from macOS...

  • Page 204: Printing Problems

    Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Printout (Copy) Results Are Unsatisfactory Change to Offline (Windows)

  • Page 205: Printer Does Not Print

    Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
  • Page 206 • For Windows: • Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one •...

  • Page 207: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error

    Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Make sure paper is loaded in the rear tray. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 208 3. Remove foreign object by hand with paper inserted. Put your hand between the paper you inserted and the rear tray to remove the foreign object. 4. Remove the folded paper inserted in step 2. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. •...
  • Page 209 Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

  • Page 210: Printout (Copy) Results Are Unsatisfactory

    Printout (Copy) Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 211 Ink Does Not Come Blurry or Fuzzy Inaccurate or Streaks Bleeding Colors Lines Are Paper Is Smudged/ Ink Blots/Paper Curl Vertical Line Next to Misaligned/Distorted Printed Surface Is Image Scratched...
  • Page 212 Images Incomplete/ Lines Incomplete or Back of Paper Is Uneven Colors Cannot Complete Missing (Windows) Smudged Printing Streaked Colors Note • Depending on the specifications of the printer you are using, some of the features described (scanner/ • copy, etc.) may not apply. For details about the functions of your printer, see Specifications.

  • Page 213: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks

    Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Streaks Colors Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
  • Page 214 Cleaning the Print Head • From the computer • ◦ For Windows: ◦ Clean the print head ◦ For macOS: ◦ Clean the print head If it still does not improve, go to the next step. Clean the print head again. Step3 After cleaning the print head again, print the nozzle check pattern and check the result.

  • Page 215: Lines Are Misaligned/Distorted

    Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position.

  • Page 216: Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl

    Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper.
  • Page 217 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. •...
  • Page 218 Check8 This allows the printed surface to dry, preventing smudges and scratches. • For Windows: • Set the waiting time using Canon IJ Printer Assistant Tool. Changing the Printer Operation Mode • For macOS: • Set the waiting time using Remote UI.

  • Page 219: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the both margins. Set the paper size to match the loaded paper. Printout (Copy) Results Are Unsatisfactory Note •...

  • Page 220: Images Incomplete/Cannot Complete Printing

    Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check the following items. Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.

  • Page 221: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Are you trying to print a large data file? (Windows) Check2 If you are trying to print a large data file, printing may not be performed properly due to missing print data.

  • Page 222: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of printer. Check2 Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During borderless printing, duplex printing, or too much printing, ink may stain the inside of the printer. •...

  • Page 223: Uneven Or Streaked Colors

    Uneven or Streaked Colors Increase print quality and try printing again. Check1 Increasing the print quality from computer may improve the print result. Perform print head alignment. Check2 Adjusting Print Head Position...

  • Page 224: Change To Offline (Windows)

    • If the printer selection screen is displayed, select the appropriate printer. • 2. Click View Printer Status on the lower left of the Canon IJ Printer Assistant Tool. The viewing Printer Status screen is displayed. 3. Click Display Print Queue of the viewing printer status screen.
  • Page 225 Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. 5. Uninstall printer driver and reinstall printer driver. If your printer driver version is old or not installed correctly, you may not be able to print. Confirm that the offline mode has been disabled.

  • Page 226: Mechanical Problems

    Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Printer Status Monitor Not Displayed (Windows)

  • Page 227: Printer Does Not Turn On

    Make sure power plug is securely connected to printer, and then turn on again. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 228: Printer Turns Off Unexpectedly Or Repeatedly

    Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

  • Page 229: Usb Connection Problems

    USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow. •...
  • Page 230 Check that Enable bidirectional support is selected in Ports sheet of Check3 Printer properties dialog box. (Windows) If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen USB Connection Does Not Work Properly Check following to make sure your system environment supports Hi-Speed Check USB connection.

  • Page 231: Installation And Download Problems

    Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Disable Function to Send Usage Information of Printer...

  • Page 232: Failed To Mp Drivers (Printer Driver) Installation (Windows)

    Select Settings > Apps. For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name.

  • Page 233: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)

    Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
  • Page 234 2. Turn off printer. 3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • • For Windows: •...

  • Page 235: Errors And Messages

    Errors and Messages When Error Occurred Message Is Displayed...

  • Page 236: When Error Occurred

    When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, the printer's Alarm lamp and/or ON lamp will flash, and a troubleshooting message will be displayed on the computer screen. If you are using Windows, the support code (error number) may be displayed with the message. If you are using macOS, you can check the support code (error number) on the Remote Take the appropriate action described in the message.
  • Page 237 When an error occurs that may require repair, the Alarm lamp and ON lamp will flash alternately. Alarm Lamp and ON Lamp in the Event of an Error for the flashing/lighting of the lamps when an error occurs.

  • Page 238: Message Is Displayed

    Message Is Displayed This section describes some of the messages that will be displayed on the computer screen. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on.
  • Page 239 Note • If the USB Printing Support Properties screen is not displayed, make sure the printer is • correctly connected to the computer. Make sure printer is properly connected to computer. Check 2 3. Click General tab and check for a device problem. If a device error is shown, see Windows Help to resolve it.

  • Page 240: List Of Support Codes For Printer Errors

    List of Support Codes for Printer Errors When errors occur, support codes are displayed on your computer screen and the Alarm lamp and/or ON lamp flashes/lights. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response.
  • Page 241 • A000 to ZZZZ • B20B Alarm Lamp and ON Lamp in the Event of an Error The number of times the Alarm lamp flashes and the number of times the Alarm lamp and ON lamp alternately flash can be used to determine the appropriate action. Number of times the Alarm lamp flashes and what to do Number of Cause...
  • Page 242 Printer error has occurred. 5200 An error requiring a repair has occurred. Turn off the printer and unplug it. Contact your nearest Canon service center to re- quest a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 243 If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.

  • Page 244: What To Do When Paper Is Jammed

    What to Do When Paper Is Jammed If a paper jam occurs during printing (when the support code 1300 is displayed), follow the procedure below. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally.
  • Page 245 Removing Jammed Paper through Paper Output Slot 1. Hold jammed paper firmly with both hands and pull it out slowly. Slowly pull out the paper so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may •...
  • Page 246 Note • If the paper cannot be pulled out or is torn, open the top cover and remove the jammed paper • inside the printer. Removing Jammed Paper inside Printer 2. Load paper in rear tray. Loading Photo Paper / Plain Paper Loading Envelopes Note •...
  • Page 247 Removing Jammed Paper inside Printer 1. Press printer's Stop button. 2. Turn off printer and unplug it. 3. Open top cover. Important • Do not touch the clear film (A), white belt (B), or tubes (C). • If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 4.
  • Page 248 5. Hold jammed paper firmly with both hands. If the paper is rolled up, pull it out and grasp the edges of the paper.
  • Page 249 6. Slowly pull out jammed paper so as not to tear it. Pull out the paper at an angle of about 45 degrees. 7. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
  • Page 250 What to Do If Paper Is Not Fed/Output Normally and take appropriate Check 1 action. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
  • Page 251 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. • There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, press the printer's OK button to cancel the error. •...
  • Page 252 1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Make sure to close the top cover after refilling ink or other operations.
  • Page 253 1368 Cause Replace Ink in Print Head cannot be performed because the maintenance cartridge is almost full. What to Do To perform Replace Ink in Print Head, first turn off the printer and then replace the maintenance cartridge. Replacing the Maintenance Cartridge Press the printer's OK button to cancel the error.
  • Page 254 1496 Cause The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge.
  • Page 255 Press the printer's OK button. Printing will restart. Note • The remaining ink level notification function will be disabled. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using non- genuine Canon ink.
  • Page 256 1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge.
  • Page 257 1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge...
  • Page 258 1725 Cause The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge.
  • Page 259 1726 Cause The maintenance cartridge is full. What to Do Turn off the printer and then replace the maintenance cartridge. Replacing the Maintenance Cartridge Note • The condition of the maintenance cartridge when this error is displayed will depend on where and •...
  • Page 260 1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenance Cartridge.
  • Page 261 2114 Cause The paper setting specified at the time of printing is different from the paper information registered in the printer. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do Press the printer's Stop button to cancel printing.
  • Page 262 2116 Cause The paper setting specified at the time of printing is different from the paper information registered in the printer. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do Press the printer's Stop button to cancel printing.
  • Page 263 An internal part will need replacing soon. What to Do Press the printer's OK button to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center to request a repair as soon as possible. Important •...
  • Page 264 3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to clear the error message.
  • Page 265 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
  • Page 266 If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important •...
  • Page 267 For details, click here. Important • If the error recurs after replacing the print heads, contact your nearest Canon service center to request a repair. • Do not tilt the printer when moving it since the ink may leak out.
  • Page 268 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.

This manual is also suitable for:

G1030G1030 series

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