Table of contents Safety .......... 4 Degrees of soiling ...... 27 General information...... 4 Care symbols on the care labels ... 27 Intended use........ 4 Detergents and care products.. 28 Restriction on user group.... 5 Detergent recommendation ... 28 Safe installation ........ 5 Detergent dosage ...... 29 Safe use ........... 7 Safe cleaning and maintenance.. 9 Basic operation ......
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Cleaning the water outlet hose at the siphon........ 37 Clean the water inlet filters..... 38 Troubleshooting...... 41 Error code / Fault display / Sig- nal........... 41 Malfunctions ........ 42 Noise .......... 45 Problem with results....... 46 Leakage.......... 46 Odours.......... 47 Emergency release ...... 48 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to avoid ma- Only use the water hoses sup- terial damage and damage to the ap- ▶...
en Installation and connection Save energy and conserve re- The appliance has a continuous automatic load adjustment function. sources Depending on the type of fabric If you follow these instructions, your and load capacity, the continuous appliance will use less electricity and automatic load adjustment func- less water.
Installation and connection en Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation location Requirements ¡ If the appliance is installed in On a wall Do not trap the hoses areas exposed to frost or out- between the wall and doors, frozen residual water may the appliance. damage the appliance and frozen hoses may crack or split.
Installation and connection en Pull the power cord out of the Press down on the four cover holder. caps. Remove the four sleeves. Connecting the appliance Connect your appliance to the power supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely.
en Installation and connection Connect the water inlet hose to a Drainage into a plastic tap (26.4 mm = 3/4"). pipe with rubber sleeve or into a gully. Fix and secure the wa- ter outlet hose with an ¾˝ elbow → Page 25. min. Connecting the appliance to the 10 mm electricity supply Note: Please read the safety informa-...
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Compartment II: ¡ Detergent for main wash Below is an overview of the structure ¡ Water softener of the detergent drawer. ¡ Bleach ¡ Stain remover Compartment : ¡ Fabric softener ¡ Liquid starch ¡...
en Familiarising yourself with your appliance Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Expected programme duration or programme time re- programme time re- maining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Familiarising yourself with your appliance en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 32 ...
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en Familiarising yourself with your appliance Prewash Spin Speed – –– (Rinse Hold) Max. spin speed (rpm) Max. temperat- ure (°C) Max. load (kg)
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Familiarising yourself with your appliance en Prewash Spin Speed – –– (Rinse Hold) Max. spin speed (rpm) Max. temperat- ure (°C) Max. load (kg)
en Familiarising yourself with your appliance Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 22.
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry a After the programme has ended, the display shows: "End" . Start the first wash cycle or set the programme selector to / إیقافOff to switch off the appliance. → "Basic operation", Page 29 Laundry Laundry You can wash all items that the man- ufacturer has marked as machine- Pour washing powder into com- washable on the care label and fab-...
Laundry en – Dab fresh stains with soapy wa- To improve washing results and ▶ ter (do not rub them) prevent discolouration, sort the – Some stubborn or dried-in stains laundry according to the following can be removed by washing criteria before washing. several times –...
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation If necessary, adjust the pro- Ensure that the drum is empty. gramme settings → Page 30. Separate the laundry and place it in the drum. Adjusting the programme set- Note: Ensure that there is no laun- dry trapped in the door. tings Close the door.
Basic operation en a After the programme has ended, Cancelling the programme the display shows: "End" . Once the programme has started, Adjusting the "Ready in" time you can cancel it at any time. before the programme starts Note: Please read the safety informa- tion → Page 4 to ensure that you use You can readjust the selected "Ready the appliance safely.
en Childproof lock Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls. Activating the childproof lock Press and hold the two 3 sec. ▶ buttons for approx. 3 seconds. a The display shows . a The controls are locked. a The childproof lock remains active Switching off the appliance even after the appliance has been...
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
en Cleaning and servicing Press Start / Reload and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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en Cleaning and servicing To allow the detergent solution to flow out into the container, remove the sealing cap. Push a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
Cleaning and servicing en Requirement: The drain pump is The handle on the pump cap must empty. → Page 35 be in a vertical position. Insert the maintenance flap and Because water may remain in the lock it into place. drain pump, remove the pump cap carefully.
en Cleaning and servicing Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap. Set a programme, except for شطف Rinse , ...
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Cleaning and servicing en Connect the water inlet hose and Use pliers to remove the filter. check for leaks. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
en Troubleshooting Errors Cause Troubleshooting The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. The automatic voltage con- No remedial action possible. flashes.
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Troubleshooting en Errors Cause Troubleshooting The programme does not Press Start / Reload to start the start. programme. → "Deactivating the childproof Childproof lock is activated. ▶ lock", Page 32 Ready in is activated. Check whether Ready in is activ- ▶ ated. → "Buttons", Page 24 Laundry is caught in the Open the door again.
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en Troubleshooting Errors Cause Troubleshooting The water is not draining. The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 51 Water is not flowing in. De- You have not pressed Start / Press Start / Reload .
Troubleshooting en Errors Cause Troubleshooting Vibrations and movement of The appliance feet are not Secure the appliance feet. ▶ → "Aligning the appliance", the appliance whilst spin- fixed. ning. Page 16 → "Removing the transit bolts", Transit bolts have not been ▶ removed. Page 14 Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table-...
en Troubleshooting Problem with results Errors Cause Troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶...
Troubleshooting en Errors Cause Troubleshooting Water is leaking out at the Water outlet hose is not con- Connect the water outlet hose cor- ▶ water outlet hose. nected correctly. rectly. → "Water outlet connection types", Page 16 Odours Errors Cause Troubleshooting → "Cleaning the drum", Page 34 Odours have formed in the Humidity and detergent ▶...
en Transportation, storage and disposal Emergency release Transportation, storage and disposal Transportation, storage To remove the laundry in the event of and disposal a power failure, for example, you can manually release the door. You can find out here how to prepare your appliance for transportation and Releasing the door storage.
Transportation, storage and disposal en Insert all screws into the four Removing the appliance transit bolts and tighten slightly. Turn off the tap. → "Emptying the water inlet hose", Page 38. Switch off the appliance. Unplug the appliance's mains plug. Drain the remaining detergent solution.
en Customer Service Pour approx. 1 litre of water into Product number (E-Nr.) and compartment II in the detergent production number (FD) drawer. Start the تفریغDrain programme. The product number (E-Nr. ) and the production number (FD) can be a The unused detergent cannot flow found on the rating plate of the appli- straight into the outlet during the ance.
Consumption values en Consumption values Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, ambient temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.