Hp 3par policy server installation and setup guide (qr483-96004, december 2012) (35 pages)
Summary of Contents for HP HPE 3PAR StoreServ 8000
Page 1
HPE 3PAR StoreServ 8000 Storage Installation Guide Abstract This guide is designed to instruct qualified technicians who are authorized to install the HPE 3PAR StoreServ 8000 Storage system and associated hardware components. Part Number: QL226-99104 Published: May 2016...
Contents 1 General Site Planning..................7 Pre-Installation Planning........................7 Shipping Containers..........................9 Acclimatization............................9 2 Getting Started....................10 Tools..............................10 Precautions............................10 Preventing Electrostatic Discharge—Precautions.................11 Rack Installation—Precautions.....................12 Inspecting the Packaging........................12 Redeeming and Registering HPE 3PAR Licenses................12 System Installation Options........................13 System Hardware Installation Checklist.....................13 3 Identifying System Components and Numbering..........14 Bezel..............................14 Bezel LEDs............................14 Controller Node Enclosures........................15...
Page 4
Recommended PDU Configurations....................44 Installing PDUs...........................46 Installing 1U and 0U PDUs.........................50 Securing Cable Retention Bracket......................54 5 Hewlett Packard Enterprise Factory-Integrated System Setup......55 Unpacking the Cabinet........................55 Positioning the Cabinet........................55 Stabilizing Cabinet.........................55 Cabling Verification..........................56 Cable Restraint Shipping Brackets installation and removal..............56 Installing Cable Restraint Shipping Brackets................56 Removing Cable Restraint Shipping Brackets................58 6 System Component Installation in Existing Rack..........59 Unpacking Enclosures........................59...
Page 5
Option A: DHCP Network Environment..................92 Option B: Non-DHCP Environment..................93 Importing the HPE 3PAR VSP into Hyper-V..................93 System Requirements........................93 Prerequisites for Using a VSP.......................94 Pre-Import Task Overview......................95 Creating Virtual Network Adapters and Binding Them to the Physical Ethernet Adapters...95 Importing the VSP into Hyper-V Using a Virtual Hard Drive Package...........95 Connecting to a Physical Service Processor..................96 Configuring Physical Service Processor IP Address..............96 12 Service Processor and System Setup.............98...
Page 6
Information About Drive Upgrades....................123 3PAR StoreServ 8000 Storage 2.5-inch Drive Enclosure Drive Placement........124 3PAR StoreServ 8000 Storage 3.5-inch Drive Enclosure Drive Placement........124 Adding Drives...........................125 Adding Expansion Drive Enclosures....................126 D Installing HPE 3PAR Storage Software When HPE 3PAR SmartStart is Unavailable......................127 Manually Launching the HPE 3PAR Service Processor Setup Wizard..........127 Manually Launching the HPE 3PAR Storage System Setup Wizard..........127 Installing the HPE 3PAR StoreServ Management Console When HPE 3PAR SmartStart is...
Proper planning will help provide for a more efficient installation and greater reliability, availability, and serviceability. The chapter includes general recommendations for physical planning and site preparation for the system installation. For more detailed site planning information, see the HPE 3PAR StoreServ 8000 Storage Site Planning Manual go to: http://www.hpe.com/info/storage/docs...
Page 8
Prior to delivery and installation tasks Prior to the delivery and installation, complete the following site planning tasks : Prepare a preliminary layout of the subsystem installation. Review the power and the heating, ventilation, and air-conditioning (HVAC) requirements. Order any additional support equipment indicated by the power and HVAC review. Work with the appropriate Hewlett Packard Enterprise representative to ensure that all system units in the specified configuration and all cables of the required length have been ordered.
NOTE: For more information about placement of the systems and reserving room for service access, see the HPE 3PAR StoreServ 8000 Storage Site Planning Manual at http://www.hpe.com/info/storage/docs Acclimatization Systems are shipped or stored at extreme temperatures and might require time to adjust to operating temperatures before startup.
2 Getting Started Before you begin, read the following guidelines to help you complete the installation successfully. If you need assistance with the installation, contact Hewlett Packard Enterprise Support or see the Hewlett Packard Enterprise Support website: Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc) Tools CAUTION: Always wear an electrostatic discharge (ESD) wrist-grounding strap when installing...
Preventing Electrostatic Discharge—Precautions ESD can damage electrostatic-sensitive devices and microcircuitry. Proper packaging and grounding techniques are important precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: Transport products in electrostatic-safe containers, such as conductive tubes, bags, or boxes. Keep static-sensitive parts in their containers until they arrive at static-free workstations.
Licensing for Software portal before you begin installing the hardware and software components. To redeem the Summary Entitlement Certificate, register all applicable Hewlett Packard Enterprise software licenses by using your HP Passport credentials or creating a new HP Passport profile at the Hewlett Packard Enterprise Licensing website: http://www.hpe.com/software/SWlicensing (http://www.hpe.com/software/SWlicensing)
System Hardware Installation Checklist Before installing the system hardware components, verify that the environmental requirements, electrical requirements, and rack access in the HPE 3PAR StoreServ 8000 Storage Site Planning Manual have been met and that you have the following: Standard AC power...
3 Identifying System Components and Numbering NOTE: The illustrations in this chapter are examples only and might not accurately represent your storage-system configuration. Due to the large number of prospective configurations, component placement and internal cabling is standardized to simplify installation and maintenance. System components are placed in the rack according to the principles outlined in this chapter, and are numbered according to their order and location in the cabinet.
LED Troubleshooting Prior to running installation scripts, the numeric display located under the Drive Status LED might not display the proper numeric order in relation to their physical locations. The correct sequence will be displayed after the installation script is completed. Controller Node Enclosures The system includes the 3PAR StoreServ 8000 Series Storage Controller Node Enclosure: Holds up to 24 SFF 2.5-inch drives in a single horizontal row at the front of the node...
Ethernet Port LEDs The controller node has two built-in Ethernet ports: MGMT—Eth0 port provides connection to the public network. RC-1—Designated port for remote-copy functionality. Figure 5 Ethernet LEDs location Table 4 Ethernet LEDs description LED Function Appearance State Indicates Link Up Green 1 GbE Link Speed...
FC Port LEDs The controller node has two onboard FC ports; each includes two LEDs. The arrow head-shaped LEDs point to the port they are associated with. NOTE: Incorrectly configured cables result in illuminated amber LEDs. Port position is displayed as Node:Slot:Port (N:S:P) in the SSMC. Port Slot:Port FC-1...
SAS Ports LEDs The controller node has two SAS ports (DP-1 and DP-2) and each includes two LEDs. Figure 7 SAS ports LEDs location Table 6 SAS ports LEDs description Icon Function Appearance State Indicates Activity Green No link activity Flashing Link activity No link established...
Cluster Interconnect Link Ports LEDs The controller node has two Cluster Interconnect Link ports and each includes two LEDs. NOTE: 4-node systems—Cluster Interconnect Link ports are used to connect nodes together. 2-node system—Cluster Interconnect Link ports are not used and LEDs should always be off.
PCI-HBA Adapters Ports The following types of expansion cards are supported in the PCI-HBA slot: 4-port 16 Gb FC adapter 2-port 10 Gb iSCSI/FCoE Converged Network Adapter (CNA) 4-port 1 Gb Ethernet NIC adapter 2-port 10 Gb Ethernet adapter Figure 9 4-port 16 Gb FC adapter ports location Table 8 4-port 16 Gb FC adapter ports description Port Slot:Port...
Page 23
Figure 10 2-port 10 Gb iSCI/FCoE Converged Network Adapter (CNA) ports location NOTE: On some 2-port 10 Gb iSCSI/FCoE CNAs, the faceplate labeling is reversed, with the port on the left identified as port 2, when oriented as in the illustration above. This illustration shows the corrected label with port 1 on the left.
Page 24
Figure 12 4-port 1 Gb Ethernet NIC adapter ports location NOTE: On some 4-port 1 Gb Ethernet NIC Adapters, the faceplate labeling is incorrect, indicating that the ports are numbered 0 through 3. The illustration above shows the corrected label, indicating that the ports are numbered 1 through 4. Table 11 4-port 1 Gb Ethernet NIC adapter ports description Port Slot:Port...
PCI-HBA adapters LEDs 4-port 16 Gb FC adapter LEDs Figure 13 4-port 16 Gb/s FC adapter LEDs location Table 12 4-port 16 Gb FC adapter LEDs description LED Function Appearance State Indicates Port Speed Amber 3 fast flashes Connected at 8 Gb/s 4 fast flashes Connected at 16 Gb/s Not connected...
2-port 10 Gb Ethernet NIC adapter LEDs Figure 15 2-port 10 Gb Ethernet NIC adapter LEDs location NOTE: On some 2-port 10 Gb Ethernet NIC adapters, the faceplate labeling is reversed, with the port on the left identified as port 2, when oriented as in the illustration above. This illustration shows the corrected label with port 1 on the left.
Node LEDs Figure 17 Node LEDs location Table 16 Node LEDs description LED Icon Function Appearance State Indicates Status Green Not a Cluster member Rapid Flashing Boot Slow Flashing Cluster member UID/Service Blue Solid Blue Locate active and safe to remove Flashing Blue Locate active but not safe to remove The locatenode command used to...
Installing Enclosures The system can include the following types of enclosures: 3PAR StoreServ 8000 Storage SFF 2.5-inch Controller Node Enclosure: ◦ Holds up to 24 SFF 2.5-inch drives in a single horizontal row at the front of the drive enclosure. ◦...
Drive LEDs Figure 20 Drive LEDs location Table 17 Drive LEDs LED Function Appearance Status Indicates Fault Amber Drive failed and ready for replacement Flashing The locatecage command is issued, which flashes all drive fault LEDs for up to 15 minutes. (The I/O module Fault LEDs at the rear of the enclosure also flash).
I/O Module The I/O modules connect the controller nodes to the drives using mini-SAS cables, enabling the transfer of data between the controller nodes, drives, PCMs, and enclosures. The I/O modules are located at the rear of the drive enclosures and are numbered 0 to 1 from bottom to top.
SAS Ports LEDs Figure 24 I/O module—SAS ports LEDs location Table 19 I/O module—SAS ports LEDs description LED Icon Function Appearance State Indicates Activity Green Links up, but no activity No cable, bad cable, not ready or no power Flashing Activity Fault Amber...
Power Cooling Modules The power cooling module (PCM) is an integrated power supply and cooling fan. There are two types of PCMs: 580 W (gold series) PCM—Used in the drive enclosures. 764 W (gold series) PCM—Used in the controller node enclosures and includes a replaceable battery.
764 W PCM LEDs—Node Enclosure Figure 25 764 W PCM LEDs location—node enclosure Table 20 764 W PCM LEDs description—node enclosure LED Icon Function Appearance State Indicates No AC power or PCM fault AC input fail Amber Flashing Firmware download AC present and PCM On / OK PCM OK Green...
580 W PCM LEDs—Drive Enclosure Figure 28 580 W PCM LEDs location—drive enclosure Table 21 580 W PCM LEDs description—drive enclosure LED Icon Function Appearance State Indicates No AC power or PCM fault AC input fail Amber Flashing Partner PCM Faulty/Off or Firmware Download AC Present and PCM On / OK PCM OK...
Power Distribution Units In each HPE Intelligent Series Rack, four PDUs are mounted at the bottom of the rack. PDU numbering: PDUs mounted horizontally—Numbered 0 to 1 from bottom to top. PDUs mounted vertically—Numbered 0 to 1 from left to right. Verify that there is enough clearance for service.
Service Processor LEDs The HPE 3PAR SP LEDs are located at the front and rear of the SP. Figure 32 SP LEDs location—front panel Table 22 SP LEDs description—front panel LED Function Appearance State Indicates Power On/ Green System on Standby button and Flashing Performing power on sequence...
Page 41
Figure 33 SP LEDs location—rear panel Table 23 SP LEDs description—rear panel LED/Port Function Appearance State Indicates UID/Service Blue Activated Flashing System managed remotely Deactivated NIC Link Green Network link No network link NIC Activity Green Link to network Flashing Network activity No network activity Power Supply...
4 Power Distribution Unit Installation This chapter provides installation instructions for qualified personnel for installing an HPE Basic PDU. Before installation, read the Important Safety Information that ships with the product, or see the Hewlett Packard Enterprise Safety and Compliance website: http://www.hpe.com/support/importantsafetyinformation WARNING! A risk of injury (resulting from electric shock and high energy levels) exists.
WARNING! To reduce the risk of fire, electric shock and damage to power sources. Connect only to a circuit providing branch circuit overcurrent protection of appropriate current rating. Connect the input power cord into a grounded (earthed) electrical outlet that is located near the equipment and is easily accessible.
Recommended PDU Configurations A PDU is installed in a rack in the following configurations: Single PDU configuration with the outlets facing the center of the rack Figure 34 Single PDU configuration, outlets facing center Single PDU configuration with the outlets facing the rear of the rack Figure 35 Single PDU configuration, outlets facing rear Power Distribution Unit Installation...
Page 45
Double PDU configuration with the outlets facing the center of the rack Figure 36 Double PDU, outlets facing center Inverted PDU with the input power cable exiting the top of the rack Figure 37 Inverted PDU, power cable exiting top Recommended PDU Configurations...
1U and 0U configurations Figure 38 1U and 0U configurations Installing PDUs Align the power cord retention bracket with the screw holes marked “C” and install. Figure 39 Power cord retention bracket installation Power Distribution Unit Installation...
Page 47
Align the mounting pins with the screw holes marked “M” and install. Figure 40 Align mounting pins If installing the PDU inverted, install a mounting pin on the bottom of the PDU. Figure 41 Inverted PDU mounting pin Installing PDUs...
Page 48
If needed, install the input power cable retention band. Figure 42 Input power cable retention band If needed, insert and secure the power cable. Figure 43 Insert and secure power cable Power Distribution Unit Installation...
Page 49
Install the PDU and ensure that the mounting pins are engaged with the rack. Figure 44 Engage mounting pins CAUTION: When moving a rack with installed components, always use the shipping bracket to secure the PDU. If the PDU is not inverted, install the shipping bracket above the PDU. Figure 45 Shipping bracket installation—PDU not inverted Installing PDUs...
If the PDU is inverted, install the shipping bracket over the mounting pin below the PDU. Figure 46 Shipping bracket installation—PDU inverted Installing 1U and 0U PDUs Attach the power cord retention bracket. Figure 47 Attach power cord retention bracket Power Distribution Unit Installation...
Securing Cable Retention Bracket Secure the cable weight to the retention bracket. Figure 53 Cable retention bracket The installation has been completed. Power Distribution Unit Installation...
Position the cabinet in the operating location. If the operating location has raised floor tiles with cutouts to facilitate cable routing, position the cabinet over the cutouts in the tiles. See the HPE 3PAR StoreServ 8000 Storage Site Planning Manual for more information on the structural considerations for using raised flooring.
Cabling Verification The cabling for a factory-integrated system is complete. You must plug in the power cords and install the host and Ethernet cables. NOTE: In a 4-node 8400/8440/8450 system, two cable management brackets have Velcro straps to hold the cables. You can remove and discard these brackets, but Hewlett Packard Enterprise recommends saving them for future use.
Page 57
Attach the brackets to the side rails. Figure 55 Attaching cable restraint shipping brackets to the side rails Cable Restraint Shipping Brackets installation and removal...
Tighten the captive screws (see Figure 56 (page 58)). NOTE: Verify that the cable restraint shipping brackets are aligned and leveled with the link connectors before tightening the captive screws. Hewlett Packard Enterprise recommends tightening the screws to 19 in-lbs. Figure 56 Tightening cable restraint shipping bracket captive screws Removing Cable Restraint Shipping Brackets Remove the cable restraint shipping brackets only when the cabinet is in its final location.
6 System Component Installation in Existing Rack This chapter describes the procedures for installing system components in an existing rack. Before you set up a system, ensure that all requirements documented in the HPE 3PAR StoreServ 8000 Storage Site Planning Manual have been met. To set up a system delivered in a fully loaded Hewlett Packard Enterprise cabinet, see “Hewlett Packard Enterprise Factory-Integrated System Setup”...
Page 60
NOTE: The middle support bracket is only used in a Hewlett Packard Enterprise rack with posts that extend to a depth of 29 inches. Install the middle support bracket when transporting the system to another location. Retain and store the middle support brackets if they are not being used.
Installing a 2U Rail Shelf Determine the location of the directional-specific rail matches with the side of a rack post. Labels denote the FRONT RIGHT and FRONT LEFT of the rails. Align one end of the rail channel with the holes of the rack post, and then push to seat the locating pins in the rack.
Page 62
Figure 60 Cage nut installation Check both sides at the front and rear of the rack to ensure that all screws are installed properly. System Component Installation in Existing Rack...
Enclosures Installation The system can contain the following types of drive enclosures and controller node enclosures: 2U enclosures 4U enclosures CAUTION: Enclosures are heavy. Lifting, moving, or installing an enclosure requires two people. Always use at least two people to lift an enclosure into the rack. If the enclosure is being loaded into the rack above chest level, a third person must assist with aligning the enclosure with the rails, while the other two people support the weight of the enclosure.
Page 64
At the front of the enclosure, do one of the following steps: 2U enclosures—Insert one Torx M5 (long) screw into the mounting hole on each side to secure the enclosure to the rack. Tighten the screws to a torque level of 13 in-lbs. 4U enclosures—Insert two Torx M5 (long) screws into the mounting holes on each side to secure the enclosure to the rack (on each side, one screw goes into the rail and the other to the cage nut).
Drives Installation Before installing drives, see “SFF 2.5-inch drive—Allocating and Loading Guidelines” (page 65) “LFF 3.5-inch drive—Allocating and Loading Guidelines” (page 68). CAUTION: Blank drive-filler panels are provided and must be used in any empty drive slots in the enclosure to ensure proper thermal control. Operate the enclosure only when all bays are populated with either a component or a blank.
Best Practices—SFF Drive Allocating and Loading Guidelines When allocating and loading drives in enclosures, the following are the Hewlett Packard Enterprise recommended best practice guidelines: Load SFF drive types (FC, NL, and SSD) in pairs. Load starting from slot 0 on the left and filling the slots sequentially to the right. Load all of the same drive types in adjacent slots before loading the next drive type.
Page 67
Avoid Practices—Example Avoid loading the SFF drive in the following manner, because this example demonstrates an unbalanced load, due to the NL drives not being installed in even pairs. Avoid having an odd number of NL drives in both cages. Figure 66 SFF—unbalanced load Drives Installation...
Installing SFF 2.5-inch Drives Press the handle latch to open the handle on the drive. With the latch handle of the drive fully extended, align and slide the drive into the bay until the handle begins to engage, and then push firmly until it clicks. Close the handle to fully seat the drive into the drive bay.
Best Practices—LFF Drive Allocating and Loading Guidelines When allocating and loading drives in enclosures, the following are the Hewlett Packard Enterprise recommended best practice guidelines: Load LFF drive types (FC, NL, and SSD) in pairs. Load starting from slot 0 on the bottom of the left column and filling the slots moving upward in the column, before moving to the bottom of the next column to the right.
Avoid Practices—LFF Drive Allocating and Loading Guidelines When allocating and loading drives in enclosures, the following are the Hewlett Packard Enterprise recommended avoid practice guidelines: Avoid leaving any empty slots between drives. Avoid an unbalanced number of same type drives. Avoid mixing HDD and SSD drive types in the same column.
Installing LFF 3.5-inch Drives Press the handle latch to open the handle. With the latch handle of the drive fully extended, position the drive so the handle opens from the left, align and slide the drive into the bay until the handle begins to engage, and then push firmly until it clicks.
Service Processor Installation The physical SP consists of the following: 3PAR Service Processor 1U Mounting Kit (PN 734806-B21) NOTE: The SP ID is the HPE 3PAR StoreServ Storage array 10-digit serial number preceded by the letters "SP". For example, if the storage array serial number is 0001614983, the SP ID is SP0001614983.
Page 73
The SP 1U mounting kit supports a variety of products in round, square, or threaded-hole racks. The following table identifies any tools required for each type of rack. Table 25 Rack types Rack Type Tools Required Picture Round hole None Square hole None Threaded hole...
Always plan the rack layout before installing the equipment. For the best practices for controller node and drive enclosure positioning in specific configurations, see the HPE 3PAR StoreServ 8000 Storage Cabling Configuration Guide at http://www.hpe.com/info/storage/docs Use these procedures when installing the SP into an existing rack. Before you begin, verify that you have the proper SP 1U Mounting Kit (PN 734806-B21).
Page 75
Align the mounting rail with the cage nuts, and then fasten the mounting rails to the rack with the proper screws. Figure 74 Mount and fasten mounting rails Repeat step 1 through step 3 for the other mounting rail. WARNING! To prevent the risk of injury or equipment damage, inspect the rack to ensure that it is adequately stabilized before installing the SP.
Page 76
Install the side rails on each side of the SP by aligning each side rail to the component, and then snapping it into place. Figure 75 Installing SP NOTE: Align the rail pin guides with the slots on the mounting rails before setting the SP. Figure 76 Installing side rails Slide the SP onto the mounting rails and into the rack.
Page 77
Figure 77 Sliding SP into rack Figure 78 Sliding SP into rack Fasten the SP to the rack. Service Processor Installation...
Page 78
(Optional) Install the cable management arm. See the instructions provided in the kit. Use the straps provided in the kit to secure all fiber and Ethernet cables. Securing the cables prevents any improper disconnection or damages during operation. 10. Connect the power cord to the facility power source. Do not power on the SP at this time. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
7 System Cabling For comprehensive cabling instructions for the 3PAR StoreServ 8000 Storage system, see the HPE 3PAR StoreServ 8000 Storage Series Cabling Configuration Guide: http://www.hpe.com/info/storage/docs Cabling Controller Nodes—4-Node systems Interconnect link cables are used with 4-node systems to interconnect the nodes.
50 meters 50 micron 16 Gb/s 35 meters Cabling Expansion Cabinets For more information about cabling drive enclosures (SAS), before you continue to cable the system, see the HPE 3PAR StoreServ 8000 Storage Cabling Configuration Guide at: http://www.hpe.com/info/storage/docs System Cabling...
Cabling the Service Processor Connect a customer-supplied Ethernet cable to the lowest port on the server and keep the other end of the Ethernet cable disconnected. Connect the power cable to PDU, but do not power on at this point. WARNING! Do not power on the SP without completing the remainder of the physical installation.
Cabling Power Distribution Units PDUs can be mounted horizontally below the enclosures at the bottom of the rack. Each PDU AC cord connects to the appropriate outlet based on the type of cord and power requirements to supply power to the system. To access the vertically mounted PDUs or servicing area, the PDUs can be lowered out of the rack.
CAUTION: Ensure that the system does not exceed the ratings of the power sources and PDUs, and adheres to the guidelines described in HPE 3PAR StoreServ 8000 Storage Site Planning Manual. Power Cord Connections Each system arrives with all internal power cords configured and connected. Before powering on the system, verify the following: AC cords are correctly configured and properly connected to the component.
Acclimating the System Before powering on the system, the system might require up to 24 hours to acclimatize to the new operating environment when outside-to-inside conditions vary significantly. If the system or its components have experienced environmental changes during the transit, allow enough time for the system to acclimatize before proceeding with the power-on sequence.
9 System Powering On and LED Status Verification Before powering on the system, complete the “System Setup Verification” (page 83). Powering On the System Set the circuit breakers on the PDUs to the ON position and verify that the LED is green. Set the switches on the power strips to the ON position.
10 System Installation Checklists Use these system installation checklists to complete all the requirements before installing the storage system software. System Software Installation Checklist Verify the following before you begin the installation process: All components are installed. The system is properly set up and powered on. All LEDs are properly functioning.
Page 87
Table 28 Service processor installation checklist HPE 3PAR Service Processor 3PAR StoreServ Storage serial number The 3PAR StoreServ Storage system serial number can be obtained from the following locations: At the rear of the system, next to the power switch for the controller node enclosure PCM In the product documentation provided with your system SP Host Name...
Page 88
Table 28 Service processor installation checklist (continued) Enter manually Use Network Time Protocol (NTP) server information Time Zone New password to assign setupusr (for use with the system setup wizards) NOTE: All passwords for the setupusr username must be between 7 and 32 characters in length and can consist of alphanumeric characters and the following special characters: period (.), plus (+), dash (-), equal (=), and forward slash (/).
Page 89
Table 29 System software installation checklist 3PAR StoreServ Storage system 3PAR StoreServ Storage serial number The 3PAR StoreServ Storage system serial number can be obtained from the following: Located at the rear of the system next to the power switch for the controller node enclosure PCM Located in the product documentation provided with your system 3PAR StoreServ Storage system name...
11 Service Processor Initialization The SP supports all actions required for maintenance of the system. The SP provides real-time, automated monitoring and remote access to HPE 3PAR Support in order to diagnose and resolve potential problems. A system can include either a VSP or physical SP. Use the following table as guidance for setting up a specific type of SP.
Page 91
NOTE: Installation DVDs are not typically shipped with the system. If you selected the License to Use (LTU) delivery method of physical delivery when ordering your system, use the installation media that was shipped at the time of your order. If you selected electronic delivery, see the HPE e-Software Delivery Confirmation email for detailed instructions for downloading the 3PAR SmartStart installation software.
Deploying Virtual Service Processor OVF File NOTE: The VSP supports VMware ESXi versions 4.1 and later. For more specific VMware environment support, see the VMware compatibility matrix on the VMware website. The following set of instructions might vary depending on the version of VMware ESXi you are using. Insert the HPE 3PAR VSP software DVD.
Option B: Non-DHCP Environment To set the IP address of the VSP: In the VMware vSphere Client window, select the Console tab, click anywhere on the screen, and press Enter. Log on as setupusr. Press Enter. A password is not required to configure the network settings. Enter the SP IP address and press Enter.
◦ NX bit-compatible CPU ◦ Hardware Data Execution Prevention (DEP) enabled NOTE: The settings for hardware-assisted virtualization and hardware-enforced DEP are available in the BIOS. However, the names of the settings may differ based on the manufacturer of the computer. Memory requirement: ◦...
Pre-Import Task Overview Install Hyper-V 2008 R2 or Hyper-V 2012 on a Windows Server operating system. For more information about how to install Hyper-V, visit the following website: http://technet.microsoft.com/en-us/library/cc732470(v=ws.10).aspx#BKMK_step1 (http://technet.microsoft.com/en-us/library/cc732470(v=ws.10).aspx#BKMK_step1) From the DVD, download the self-extractable .exe file. Make sure that two physical Ethernet adapters are available on the host machine and that they are connected, enabled, and up.
Connecting to a Physical Service Processor Use the following instructions to connect to a physical SP installed in the rack. NOTE: Do not continue with the section if you are using a VSP. If you have a factory-integrated Hewlett Packard Enterprise cabinet with pre-installed components, including the SP, no installation is necessary.
Page 97
In the Assign IP Address pane, enter the SP IP address to be used on the customer LAN. While you are entering an IP address, the IP Address field indicates an error. After you have entered a valid IP address, the Subnet Mask and Gateway fields are automatically populated.
12 Service Processor and System Setup Before you begin setting up the system, complete the system installation checklists: Table 28 (page 87) Table 29 (page 89). HPE 3PAR SmartStart Prerequisites Microsoft Windows 2008 R2 Server x64 Edition or 2012 is currently running in the system 1.0 gigahertz or higher processor 1 GB of installed RAM (2 GB recommended) CD-ROM or DVD-ROM drive...
HPE 3PAR SmartStart System Setup Two separate 3PAR SmartStart setup Wizards assist with the set up of the system: 3PAR Service Processor Setup Wizard HPE 3PAR Storage System Setup Wizard The setup is sequential and involves the following processes: Customizing the communication settings of the SP with the 3PAR Service Processor Setup Wizard Setting up the storage system with the 3PAR Storage System Setup Wizard You need to set up the SP and 3PAR StoreServ Storage system only once for each new system.
HPE 3PAR Service Processor Setup Wizard The 3PAR Service Processor Setup Wizard proceeds through the following wizard steps: Welcome Generate SP ID Networking Remote Support System Support Information Time and Region Change Passwords Summary Applying Settings Finish Follow the instructions on each screen, and then click Next to proceed to the next wizard step. To launch the wizards in 3PAR SmartStart: Verify that the SP is powered on.
SP Wizard Step 1—Welcome The Welcome page shows the information that is required to complete the wizard and set up the SP. The setup takes about 15 minutes. Obtain the following information: 3PAR StoreServ Storage 10-digit serial number NOTE: Legacy 3PAR StoreServ Storage systems used 7-digit serial numbers for configuration.
SP Wizard Step 2—Generate SP ID The Generate SP ID page shows the information that is required to generate the SP ID. Enter the 3PAR StoreServ Storage serial number. Figure 83 Serial number label locations for 4-node and 2-node systems NOTE: The 3PAR StoreServ Storage system serial number can be obtained from the following locations:...
The Configure Service Processor Networking page shows the information that is required to configure the SP. To complete this section, use the completed installation checklist from HPE 3PAR StoreServ 8000 Site Planning Manual as reference. NOTE: For additional information and help, use the 3PAR SmartStart online help (accessible by pressing F1).
SP Wizard Step 4—Remote Support Remote Support enables Hewlett Packard Enterprise to provide you with the best possible support for your system, including the following: Timely remote service Remote online software updates Accelerated troubleshooting and issue resolution Remote Support sends diagnostic information, such as system health statistics, configuration data, performance data, and system events, to HPE 3PAR Central.
NOTE: If the system or the SP are placed on different IP networks and an IP firewall exists between them, the following ports must be opened for communication between the system and the SP: Port 22 (SSH)—Used for depositing and executing programmatically driven service scripts and for collecting an archive of diagnostic data (known as an InSplore).
SP Wizard Step 6—Time and Region On the Time and Region page, the Manual option is selected and automatically populated with the current host Web browser time by default. If you select Automatic, complete the NTP Server(s) field and click Test to get the specified NTP time. To configure the time zone, in the lists, select your continental region (Africa, America, Antarctica, Arctic, Asia, Atlantic, Australia, Europe, Indian, and Pacific) and the city or country closest to you.
SP Wizard Step 8—Summary The Summary page shows all the selected options and this page cannot be modified. To modify the selected options, click Prev. To proceed to the next wizard step, click Next. SP Wizard Step 9—Applying Settings The Apply Settings page shows the setup process and operation status. The Status column indicates an operation is in progress with an arrow icon and indicates an operation is complete with a check mark icon.
HPE 3PAR Storage System Setup Wizard The 3PAR Storage System Setup Wizard proceeds through the following pages: Welcome Enter Serial Number Verify Storage System Configure Networking Configure Time Change Password Verify Configuration Progress Results To launch the 3PAR Storage System Setup Wizard in 3PAR SmartStart: NOTE: The 3PAR Storage System Setup Wizard might not display correctly when using Microsoft Internet Explorer 10 with default security settings.
System Wizard Step 1—Welcome The Welcome page shows the information that is required to complete the wizard and set up the SP. Obtain the following information: The 10-digit system serial number NOTE: Legacy 3PAR StoreServ Storage systems had 7-digit serial numbers. To install and configure your 3PAR StoreServ 8000 Storage, use the new 10-digit serial number.
System Wizard Step 2—Enter Serial Number Verify that the serial number is populated. If not, enter the system serial number. Click Next to proceed to the next wizard step. NOTE: The 3PAR StoreServ Storage system serial number can be obtained from the following locations: At the rear of the system next to the power switch for the controller node enclosure PCM In the product documentation provided with your system Figure 84 Serial number label locations...
System Wizard Step 3—Verify Storage System Verify that all the system information is correct. Click Next to proceed to the next wizard step. System Wizard Step 4—Configure Networking Complete the required fields. Storage System Name IPv4 Configuration ◦ IPv4 Address ◦...
For more information, see HPE 3PAR Service Processor Onsite Customer Care User's Guide. Configuring Hosts and creating Virtual Volumes with 3PAR SmartStart For more information, see HPE 3PAR StoreServ 8000 Storage SmartStart Software User's Guide. Creating LUNs and using the 3PAR StoreServ Storage For more information, see HPE 3PAR StoreServ Management Console User Guide at: http:// www.hpe.com/info/storage/docs...
Identifying Physical Locations of Logical Cage Numbers Use the following CLI commands to identify the physical locations of the logical cage numbers. Enter the numbers into the diagram below, and then store them on the system admin volume by following these instructions. On the SPMAINT home page, enter 7 for Interactive CLI for a StoreServ, and then press ENTER.
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites Website Link Hewlett Packard Enterprise Information Library www.hpe.com/info/enterprise/docs...
A System Illustrated Contents List The following components might vary, depending on system configuration: Appearance of components Quantity of components Whether or not the component is included with the system System Components SFF (2.5-in) Drive Enclosure (2U) LFF (3.5-in) Drive Enclosure (4U) Controller Node I/O module System Illustrated Contents List...
Page 117
764 W PCM without Battery Battery for 764 W PCM 580 W PCM 2.5-inch SFF Drive 3.5-inch LFF Drive System Components...
Rail Kits The following items are included in the rail kits: Rail Kits Right and left 2U rail subassembly (right subassembly shown) Right and left 4U rail subassembly (right subassembly shown) M5 shoulder screw for rack mount M5 screw for middle support bracket Middle support bracket M5 cage nut Rail Kits...
Accessory Kits The following accessory kits might be included with your system: Power cords SAS cables Cable bundle ties Hook and loop straps Product documentation Various enclosure labels RJ45 to serial crossover cable RJ45 to serial cable CAT5 cable Ethernet crossover cable Enclosure rack mounting fasteners Software kits Entitlement certificate...
B Enhancing Security with Data Encryption HPE 3PAR Data Encryption security feature allows you to encrypt all specifically formatted drives on the system with an authentication key and the use of self encrypting drives (SEDs) or Federal Information Processing Standard (FIPS) capable drives. When a Data Encryption license is registered, you must manually enable the encryption feature on the system.
C Adding Drives and Expansion Drive Enclosures 3PAR StoreServ 8000 Storage products include 3PAR licensing that enables all functionality associated with the system. A failure to register the license key might limit access and restrict upgrading of your system. Before you proceed with upgrading, verify that all applicable licenses associated with the system are registered.
The first expansion drive enclosure added to a system must be populated with the same number of drives as the controller node enclosure. The drives must be identical pairs. The same number of drives and type should be added to all of the drive enclosures in the system.
Adding Drives There are five processes for adding drives: Checking initial status Inserting drives Checking status Checking progress Completing the upgrade In the SSMC main menu, select Storage Systems > Systems. A list of storage systems is displayed in the list pane. In the Systems filter, select the storage system.
Adding Expansion Drive Enclosures Before you begin: Connect to the service processor and start an SPMAINT session. From the SPMAINT home page, enter 7 for Interactive CLI for a StoreServ, and then choose the system. When prompted, enter y to enable maintenance mode for the system. Enter checkhealth -detail to verify the current state of the system.
D Installing HPE 3PAR Storage Software When HPE 3PAR SmartStart is Unavailable Use the following instructions to manually launch the setup wizards to configure the SP and 3PAR StoreServ Storage from a browser if you are not using 3PAR SmartStart or it is unavailable. Review the prerequisites and information about storage and system components before proceeding.
Installing the HPE 3PAR StoreServ Management Console When HPE 3PAR SmartStart is Unavailable To install from the SSMC DVD: Insert the SSMC DVD. Follow the setup instructions. To download from http://www.hpe.com: Download the latest SSMC installation package at: http://www.hpe.com/support/softwaredepot NOTE: On Microsoft Windows systems, you must have administrative privileges and be a member of the Administrators group.
E Validating Remote Support After making any networking changes or if the 3PAR Service Processor Setup Wizard is unable to verify remote support connectivity, use the SPMaint module in SPOCC to test the communication with remote support. NOTE: For a current list of supported browsers for SPOCC, see HPE Single Point of Connectivity Knowledge (HPE SPOCK): HPE SPOCK (http://www.hpe.com/storage/spock) Open a supported type of web browser.
F Troubleshooting Troubleshooting Duplicate IP Address Issues If the wizard cannot configure the permanent IP address you entered, because the address is already in use, do the following: Click Stop to stop the Apply Settings process and return to the 3PAR Service Processor Setup Wizard.
4. For more information on configuring Remote Support, see the HP 3PAR StoreServ 8000 Storage Installation Guide. NOTE: Until remote connectivity is established to HP 3PAR Central the Service Processor will be unable to send alerts and files to HP 3PAR Central.
Page 132
Workaround Close the browser and relaunch the Service Processor IP Setup wizard. 132 Troubleshooting...
G System Deinstallation WARNING! Deinstallation destroys all user data. There is no recovery. This is not the procedure for regular relocation services (for when the user data is to be saved). NOTE: If you are planning to reinstall and use the existing license, record the existing license before performing the uninstall by using the showlicense and showlicense -raw commands.
◦ Number of drive cages ◦ Number of drive magazines — showcage –d ◦ Number and sizes of drives on the magazines — showpd Physical condition of system hardware and cabinet (note presence of scratches, dents, missing screws, broken bezels, damaged ports, and other visible anomalies) Destination address or addresses and list of the equipment going to each address NOTE: In this and other chapters, the command-line examples use bold type to indicate user...
Page 135
12. Exit > 8 A warning message appears to indicate that all data on this system will be lost. Enter y to begin the deinstallation process and the system reboots. WARNING: Running this script will result in complete loss of data on this system. Are you sure you want to continue? (y/n) Deinstallation process will be started in 10 seconds.
Page 136
11. Enter x to return to the previous menu. 12. From the SP Main menu, enter 1 for SP Control/Status and press ENTER. SP Main HP 3PAR Service Processor Menu Transfer media: ethernet Transfer status: Ok Enter Control-C at any time to abort this process ==>...
Page 137
Return to previous menu 14. Enter Y to confirm that you want to halt and power off the SP. 1.3.1 SP SHUTDOWN HP 3PAR Service Processor Menu Transfer media: ethernet Transfer status: Ok Confirmation Enter Control-C at any time to abort this process...
H Warranty and regulatory information For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at www.hpe.com/support/Safety-Compliance-EnterpriseProducts. Warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties...
The product has been dropped or damaged The product does not operate normally when you follow the operating instructions To reduce the risk of personal injury or damage to the product: Place the product away from radiators, heat registers, stoves, amplifiers, or other products that produce heat Never use the product in a wet location Avoid inserting foreign objects through openings in the product...
Remove all watches, rings, or loose jewelry when working in hot-plug areas of an energized server and storage products Do not attempt to defeat safety interlocks (where provided) Some products have covers or doors to access hot-plug components and might allow access to hazardous energy circuits or moving fans: ◦...
Batteries WARNING! Some Hewlett Packard Enterprise products might contain internal replaceable battery cells or battery packs. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury: Do not attempt to recharge the battery Do not disassemble, crush, puncture, short external contacts, or dispose of the battery in fire or water Replace only with the Hewlett Packard Enterprise spare battery designated for this product.
Page 142
142 Warranty and regulatory information...
Regulatory Compliance Notices United States of America Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Enterprise could void the user's authority to operate the equipment. Cables When provided, connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
South Korea Class A Equipment Notice Taiwan Class A Equipment Notice Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S. Local representative information Russian: Russia: Belarus: Kazakhstan: Local representative information Kazakh: Russia:...
Page 147
Belarus: Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...
RoHS Material Content Declarations China RoHS Material Content Declaration Chinese version: http://www8.hpe.com/us/en/hp-information/environment/chinarohs.html. English version: http://www8.hpe.com/us/en/hp-information/environment/ chinarohs-english.html. India RoHS Material Content Declaration This product complies with the "India E-waste (Management and Handling) Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except...
Glossary converged network adapter DHCP Dynamic Host Configuration Protocol Domain Name System electrostatic discharge Fibre Channel Gb/s Gigabits per second host bus adapter kilogram large form factor near line Network Time Protocol power cooling module power distribution unit part number Serial Attached SCSI small form factor stock keeping unit...