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HP Pavilion dv6500, dv6600, and dv6700 Entertainment PCs Maintenance and Service Guide...
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SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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Category Description UMA nVidia MCP67M with shared video memory, and: Up to 128 MB on computer models ● with 512 MB of system RAM Up to 287 MB on computer models ● with 1024 MB of system RAM Up to 559 MB on computer models ●...
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Category Description Supports the following drives: HD-ROM Drive ● ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD-CD/RW Combo Drive ● Blu-ray Disc ROM Drive with ● SuperMulti DVD±R/RW Double-Layer (DL) support (select models only) Diskette Supports external USB drive only...
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HDMI v1.2 supporting 1080p with HDCP USB (3) USB (1) VGA (Dsub 15-pin) 1394 2-pin AC power Docking Expansion port 3 supports HP xb3000 Notebook Expansion Base and HP Notebook QuickDock Keyboard/ 15.4-inch keyboard pointing devices TouchPad with 2 buttons and two-way scroll...
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Category Description Security Security cable slot Fingerprint reader Operating Preinstalled: system Windows Vista Business (32-bit) Windows Vista Ultimate (64-bit) Windows Vista Premium (32- and 64-bit) Windows Vista Home Basic (32-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module...
External component identification Display components Item Component Internal display switch* Internal microphones (2) (select models only) Integrated camera light (select models only) Integrated camera (select models only) *The location of the internal display switch varies by computer model. Description Turns off the display if the display is closed while the computer is on.
Top components Lights Item Component Power lights (2)* Battery light Drive light Caps lock light Volume mute light Volume down light Volume up light Num lock light *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
Keys Item Component Windows logo key Windows applications key Embedded numeric keypad keys Function keys Function Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows®...
Buttons, speakers, and fingerprint reader Item Component Power button* Speakers (2) Media button DVD button Previous/rewind button Chapter 2 External component identification Description When the computer is off, press the button to turn on ● the computer. When the computer is on, press the button to initiate ●...
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Item Component Play/pause button Next/fast forward button Stop button Volume mute button (10) Volume scroll zone (11) Fingerprint reader (select models only) *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
Amber: An integrated wireless device is turned off. ● Receives a signal from a remote control device, such as the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Left-side components Item Component Security cable slot S-Video-out jack External monitor port Expansion port 3 RJ-45 (network) jack RJ-11 (modem) jack HDMI port (select models only) USB ports (1 or 2, depending on computer model) 1394 port (select models only) (10) Digital Media Slot light (select models only) (11)
Item Component Right-side components Item Component ExpressCard slot Optical drive Optical drive light USB port (select models only) Power connector Rear component Component Vent Function xD-Picture Card (XD) Type H ● xD-Picture Card (XD) Type M ● Function Supports optional ExpressCard/54 cards. Reads optical discs, and, on select models, also writes to optical discs.
Bottom components Item Component Battery bay Battery release latch Vents (5) Memory/WLAN module compartment Hard drive bay Chapter 2 External component identification Function Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...
Computer major components Item Description Display assemblies Chapter 3 Illustrated parts catalog Spare part number...
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Display assembly components on page 25 Switch cover (includes LED board and cable) Power button board (includes power button board cable) Keyboards For use with HP Pavilion dv6500, dv6600, and dv6700 Entertainment PC computer models: Belgium ● The Czech Republic ●...
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Item Description The United Kingdom ● The United States ● For use only with Best Buy computer models: Finland, Norway, and Sweden ● French Canada ● ● The Netherlands and Europe Italy ● Germany ● Russia ● Thailand ● ● Japan Belgium ●...
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Item Description In full-featured models equipped with a fingerprint reader (includes TouchPad, TouchPad ● cable, fingerprint reader board, and fingerprint reader board cable) In defeatured models equipped with a fingerprint reader (includes TouchPad, TouchPad ● cable, fingerprint reader board, and fingerprint reader board cable) Only with Best Buy computer models equipped with a fingerprint reader (includes ●...
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Item Description Rubber Kit (not illustrated; includes base enclosure rubber feet and display bezel screw covers) (17) Batteries 12-cell, 8.80-Ah 6-cell, 2.55-Ah 6-cell, 2.20-Ah (18) Hard drives (include hard drive bracket and hard drive connector) 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 60-GB, 5400-rpm...
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Item Description For use in Ecuador, Haiti, Honduras, Pakistan, the People's Republic of China, Peru, ● Qatar, South Korea, Uruguay, and Venezuela For use in Japan ● Broadcom 802.11b/g WLAN modules: For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and ●...
Item Description 512-MB (22) Optical drives (include bezel) For use in computers with Intel processors: Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● HD-ROM Drive ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive ●...
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Display Cable Kit (includes camera module cable) Display enclosures (include logo and WLAN wireless antenna transceivers and cables) For use only with HP Pavilion dv6500, dv6600, and dv6700 Entertainment PC computer models For use only with Best Buy computer models...
Mass storage devices Item Description Hard drives (include hard drive bracket) 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 60-GB, 5400-rpm Optical drives (include bezel and bracket) For use in computer models with Intel processors: Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ●...
ATSC/NTSC/PAL TV tuner Composite video cable DVB-T tuner DVB-T antenna adapter ExpressCard Kit (includes software CD) HP backpack HP carrying case HP Remote Control Infrared emitter with cable Optical wired mouse RF input adapter cable (without ferrite) USB digital drive...
Description South Korea The People's Republic of China Switzerland Taiwan The United Kingdom and Hong Kong Screw Kit Hex HM5.0×9.0 standoff ● Phillips PM3.0×4.0 screw ● Phillips PM2.5×7.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×5.0 captive screw ● Phillips PM2.5×4.0 screw ●...
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RF input adapter cable (without ferrite) 412175-001 DVB-T tuner 412176-001 DVB-T antenna adapter 412766-002 Bluetooth module (includes Bluetooth module cable) 418162-001 HP carrying case 430958-001 Wireless laser mouse (includes cable adapter) 431391-001 Display inverter 431393-001 Microphone (includes receiver and cable) 431394-001...
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434896-001 Fan/heat sink assembly for use only with computer models equipped with discrete graphics subsystem memory (includes thermal material) 435743-001 HP Remote Control 436238-001 Optical wired mouse 436260-001 Display bezel for use with Best Buy computer models equipped with camera and microphones...
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Spare part Description number 441426-001 Keyboard for use in the United States with Best Buy computer models 441426-161 Keyboard for use in Latin America 441427-001 Keyboard for use in the United States 441427-031 Keyboard for use in the United Kingdom 441427-041 Keyboard for use in Germany 441427-051...
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Spare part Description number 443689–251 Keyboard for use in Russia with Best Buy computer models 443689-281 Keyboard for use in Thailand with Best Buy computer models 443689-291 Keyboard for use in Japan with Best Buy computer models 443689-A41 Keyboard for use in Belgium with Best Buy computer models 443689-AB1 Keyboard for use in Taiwan with Best Buy computer models 443689–AD1...
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Spare part Description number 446508-001 Top cover for use only with computer models not equipped with a fingerprint reader (includes TouchPad and cable) 446509-001 Top cover for use only with computer models equipped with a fingerprint reader (includes TouchPad and cable and fingerprint reader board and cable) 446511-001 Fingerprint reader board for use in computer models with Intel processors (includes fingerprint reader...
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Spare part Description number 449955-001 Cable Kit (see Cable Kit on page 28 449960-001 Fan/heat sink assembly for use only with computer models with AMD processors and equipped with discrete graphics subsystem memory (includes thermal material) 449967-001 Audio board for use with defeatured models (includes audio connectors, audio board cable, and infrared lens) 449972-001 Display Label Kit for use with computer models with AMD processors...
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Spare part Description number 452636-001 Keyboard for use in the United States with Best Buy computer models 452636-031 Keyboard for use in the United Kingdom with Best Buy computer models 452636-051 Keyboard for use in France with Best Buy computer models 452636-061 Keyboard for use in Italy with Best Buy computer models 452636-071...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Hex 5.0-mm nut driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Make special note of each screw and standoff size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures...
Battery Description 12-cell, 8.80-Ah Li-ion battery 6-cell, 2.55-Ah Li-ion battery 6-cell, 2.20-Ah Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Camera module NOTE: If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Description Camera module (includes 2-sided tape)
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Release the display bezel top edge (3). Release the camera module (1) from the display enclosure as far as the camera module cable allows. Disconnect the camera module cable (2) from the camera module. Remove the camera module. Reverse this procedure to install the camera module. Chapter 4 Removal and replacement procedures...
Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Description Display inverter (includes 2-sided tape)
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Release the display bezel bottom edge (3). Release the display inverter (1) as far as the display panel cable and the backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. Remove the display inverter. Reverse this procedure to install the display inverter.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description 250-GB, 5400-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm 60-GB, 5400-rpm Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Use the Mylar tab (1) to lift the hard drive (2) until it disconnects from the computer. Remove the hard drive from the hard drive bay. If it is necessary to remove the hard drive bracket, remove the four Phillips PM3.0×3.0 hard drive bracket screws (1) that secure the hard drive bracket to the hard drive.
Computer feet Description Rubber Kit (includes base enclosure rubber feet and display bezel screw covers) The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Memory module Description 2048-MB (PC2-5300, 667-MHz, DDR2) 1024-MB (PC2-5300, 667-MHz, DDR2) 512-MB (PC2-5300, 667-MHz, DDR2) Before removing the memory module, follow these steps:...
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Lift the left side of the cover (2), swing it to the right, and remove the cover. The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 438368-001. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the module (2) by pulling it away from the slot at an angle.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes 2-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
WLAN module Description Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...
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Description Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
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Remove the WLAN module (4) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the WLAN module slot. Reverse this procedure to install a WLAN module. Chapter 4 Removal and replacement procedures...
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description For use in computer models with Intel processors: Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support HD-ROM Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD/CD-RW Combo Drive For use in computer models with AMD processors:...
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Use the disc tray frame to slide the optical drive (3) out of the computer. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
Switch cover Description Switch cover (includes LED board and cable) Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Release the zero insertion force (ZIF) connector (1) to which the power button board is connected, and disconnect the cable from the power button board. Disconnect the microphone cable (2) from the power button board.
Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Power button board Description Power button board (includes power button board cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Keyboard For use only with computer models not sold at Best Buy: Belgium The Czech Republic Denmark Finland, Norway, and Sweden France French Canada Germany Greece Israel Italy Japan Latin America For use only with computer models sold at Best Buy: Finland, Norway, and Sweden France Italy...
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Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Remove the switch cover (see Remove the keyboard: Turn the computer upside down, with the front toward you. Remove the four Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
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Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. NOTE: The power button board cable and LED board cable are included in the Cable Kit, spare part number 446519-001.
Display assembly Description 15.4-inch, WXGA, BrightView, display assembly for use only with computer models equipped with a camera (includes camera, microphones, and WLAN transceivers and antenna cables) 15.4-inch, WXGA, BrightView, display assembly for use only with computer models not equipped with a camera (includes microphones and WLAN transceivers and antenna cables) 15.4-inch, WXGA, BrightView, display assembly for use only with Best Buy computer models equipped with a camera, microphones, and a fingerprint reader (includes camera, microphones, and WLAN...
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Remove the Phillips PM2.5×7.0 screws that secure the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the computer to an upright position. Disconnect the following cables: (1) Display panel cable (2) Microphone cable (3) Camera cable Remove the wireless antenna cables (4) from the routing channels (5) built into the top cover.
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Remove the display assembly (2). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following: (1) Four rubber screw covers on the display bezel top edge (2) Two rubber screw covers on the display bezel bottom edge (3) Six Phillips PM2.5×5.0 screws NOTE: The display rubber screw covers are included in the Display Screw Kit, spare part number...
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Remove the display bezel (3). Display bezels are available using spare part numbers 446483-001 (for use only with computer models equipped with a camera), 433281-001 (for use only with computer models not equipped with a camera), 436260-001 (for use only with Best Buy computer models equipped with a camera), and 455313-001 (for use only with Best Buy computer models not equipped with a camera).
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Remove the display hinges (3). The display hinges are available using spare part number 431395-001. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.0×3.0 screw (1) that secures each transceiver to the display enclosure. Remove the wireless antenna cables from the clips (2) built into the display enclosure.
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Remove the microphone cables (3) from the display enclosure. The microphones and cables are available using spare part number 431393-001. If it is necessary to replace the camera cable, release the retention tabs (1) built into the display enclosure that secure the camera cable to the display enclosure. Remove the camera cable (2) from the display enclosure.
Top cover Description For use only in computer models with Intel processors: ● Equipped with a fingerprint reader (includes TouchPad and cable and fingerprint reader board and cable) Not equipped with a fingerprint reader (includes TouchPad and cable) ● Sold at Best Buy equipped with a fingerprint reader (includes TouchPad and cable and fingerprint ●...
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Remove the top cover: Remove the power button board cable and LED button board cable from the clips (1) built into the top cover. Disconnect the power button board cable (2) and the LED button board cable (3) from the low insertion force (LIF) connectors on the system board.
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Remove the following: (1) Three Phillips PM2.5×2.0 screws in the optical drive bay (2) One Phillips PM2.5×5.0 screw on the rear edge of the base enclosure (3) Three Phillips PM2.5×7.0 screws on the rear edge of the base enclosure that secure the top cover trim to the computer (4) Two HM5.0×9.0 standoffs in the memory/WLAN module compartment Turn the computer right-side up, with the front toward you.
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Remove the top cover trim (1). The top cover trim is available using spare part number 431421-001. Lift the rear edge of the top cover (2) until it disengages from the computer. Remove the top cover. Reverse this procedure to install the top cover and top cover trim. Component replacement procedures...
Bluetooth module Description Bluetooth module (includes Bluetooth module cable) Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. ExpressCard assembly Description ExpressCard assembly Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the ExpressCard assembly: Press the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot. Remove the ExpressCard slot bezel (2). The ExpressCard slot bezel is included in the Plastics Kit, spare part number 438368-001. Remove the four Phillips PM2.5×4.0 screws (1) that secure the ExpressCard assembly to the system board.
USB/power connector board Description For use only with computer models using a 90-watt AC adapter For use only with computer models using a 65-watt AC adapter Before removing the USB/power connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Disconnect the USB cable (3) and the power connector cable (4) from the USB/power connector board. Remove the USB/power connector board. Reverse this procedure to install the USB/power connector board. System board NOTE: All system board spare part kits include a modem cable and replacment thermal material. Description For use only in computer models with Intel processors: Equipped with discrete graphics subsystem memory (includes 128 MB of discrete graphics...
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Hard drive (see Hard drive on page Optical drive (see Optical drive on page Switch cover (see Switch cover on page Keyboard (see Keyboard on page Speaker assembly (see Display assembly (see Top cover (see Top cover on page Audio board (see Audio board on page USB/power connector board (see When replacing the system board, be sure that the following components are removed from the defective...
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Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an angle. Disconnect the audio board cable (3) from the system board. Release the system board (4) by sliding it to the right until the connectors on the left side of the system board disengage from the base enclosure.
Audio board Description For use in full-featured models (includes audio connectors, audio board cable, and infrared lens) For use in defeatured models (includes audio connectors, audio board cable, and infrared lens) Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remove the audio board (3) by lifting it straight up. Reverse this procedure to install the audio board. Fan/heat sink assembly NOTE: All fan/heat sink assembly spare part kits include replacement thermal material. Description For use only in computer models with Intel processors: Equipped with discrete graphics subsystem memory and 8.1 processors ●...
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Before removing the fan/heat sink assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1) and (2), the processor (3), and the system board component (4) each time the fan/heat...
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Keyboard (see Speaker assembly (see Display assembly (see Top cover (see Audio board (see USB/power connector board (see System board (see Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it.
Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press enter setup”...
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press enter setup”...
Using advanced Setup Utility features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
Security menu Select Administrator password Power-On Password System Configuration menu Select Language Support Boot Options Button Sound (select models only) Virtualization Technology Processor C4 State Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To Do This Enter, change, or delete an administrator password.
Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia)
Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...
Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature NOTE: Certain restrictions and exclusions apply. Consult technical support for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 102 Chapter 6 Specifications System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
System DMA specifications, AMD discrete and UMA graphics Hardware DMA DMA4 System function Direct memory access controller System DMA specifications, AMD discrete and UMA graphics 103...
System interrupt specifications, Intel Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
System memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB...
Screw listing This section provides specification and reference information for the screws and standoffs used in the computer. All screws and standoffs listed in this section are available in the Screw Kit, spare part number 434747-001, and the Display Screw Kit, spare part number 431399-001. 114 Chapter 7 Screw listing...
Phillips PM2.0×5.0 captive screw Color Black Where used: (1) Two screws (secured by C-clips) that secure the hard drive cover to the computer (2) Two screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Quantity Length 5.0 mm Thread...
Phillips PM3.0×4.0 screw Color Silver Where used: 4 screws that secure the hard drive bracket to the hard drive 116 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 3.0 mm 5.0 mm...
Phillips PM2.0×3.0 screw Color Silver Where used: 2 screws that secure the WLAN module to the system board Where used: 2 screws that secure the optical drive bracket to the optical drive Quantity Length 3.0 mm Thread Head width 2.0 mm 4.5 mm Phillips PM2.0×3.0 screw 117...
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Where used: One screw that secures the power button board to the fan/heat sink assembly Where used: 4 screws that secure the display hinges to the display panel Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure 118 Chapter 7 Screw listing...
Phillips PM2.5×7.0 screw Color Black Where used: (1) One screw that secures the optical drive to the computer (2) Four screws that secure the keyboard to the computer (3) Two screws that secure the display assembly to the computer Quantity Length 7.0 mm Thread...
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Where used: 2 screws that secure the display assembly to the computer Where used: 9 screws that secure the top cover to the computer Where used: 3 screws that secure the top cover trim to the computer 120 Chapter 7 Screw listing...
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Where used: 2 screws that secure the top cover to the computer Phillips PM2.5×7.0 screw 121...
Phillips PM2.5×5.0 screw Color Black Where used: 3 screws that secure the switch cover to the computer 122 Chapter 7 Screw listing Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm...
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Where used: 6 screws that secure the display bezel to the display assembly Where used: One screw that secures the top cover to the computer Where used: One screw that secures the top cover to the computer Phillips PM2.5×5.0 screw 123...
Phillips PM2.5×2.0 screw Color Silver Where used: 2 screws that secure the speaker assembly to the computer Where used: 3 screws that secure the top cover to the computer 124 Chapter 7 Screw listing Quantity Length 2.0 mm Thread Head width 2.5 mm 7.0 mm...
Phillips PM2.5×4.0 screw Color Silver Where used: 6 screws that secure the display panel to the display assembly Where used: 2 screws that secure the top cover to the computer Quantity Length 4.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×4.0 screw 125...
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Where used: (1) Four screws that secure the ExpressCard assembly to the computer (2) Two screws that secure the USB/power connector board to the computer (3) Two screws that secure the system board to the computer Where used: 2 screws that secure the audio board to the computer 126 Chapter 7 Screw listing...
Hex HM5.0×9.0 standoff Color Silver Where used: 2 standoffs that secure the top cover to the computer Quantity Length 9.0 mm Thread Head width 2.5 mm 5.0 mm Hex HM5.0×9.0 standoff 127...
Phillips PM2.0×2.0 screw Color Silver Where used: 2 screws that secure the Bluetooth module to the system board 128 Chapter 7 Screw listing Quantity Length 2.0 mm Thread Head width 2.0 mm 4.0 mm...
Phillips PM2.5×5.0 captive screw Color Black Where used: 3 screws that secure the fan/heat sink to the computer Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×5.0 captive screw 129...
Phillips 2.5×4.0 captive screw Color Silver Where used: One captive screw (secured by a C-clip) that secures the fan/heat sink assembly to the system board 130 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 2.5 mm 5.0 mm...
Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Backing up your information regularly to protect your important system files. ●...
Number each disc before inserting it into the computer optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next ● time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: Select Start >...
Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Performing a recovery NOTE: You can only recover files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
Connector pin assignments Audio-in (microphone) Audio-out (headphone) Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 135...
External monitor 136 Chapter 9 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...
S-Video-out Universal Serial Bus 138 Chapter 9 Connector pin assignments Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Signal +5 VDC Data - Data + Ground...
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries or regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan South Korea The Netherlands Norway The People's Republic of China Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 145...
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Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Index Symbols/Numerics 1394 port, location 14 AC adapter, spare part numbers 30, 32, 38 administrator password 95 advanced Setup Utility features 94 antenna removal 72 spare part numbers 26, 32, 36, 72 applications key, Windows 9 audio board removal 85 spare part number 22, 36, 37, 85 audio board cable, illustrated 28...
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microphone 135 modem 137 monitor 136 network 137 RJ-11 137 RJ-45 137 S-Video-out 138 Universal Serial Bus (USB) 138 connectors, service considerations 40 Diagnostics menu 95 Digital Media Slot 14 Digital Media Slot light 14 diskette drive precautions 40 product description 4 display assembly removal 68 spare part numbers 18, 35,...
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HD-ROM Combo Drive spare part number 25, 29, 36, 59 specifications 100 HD-ROM Drive removal 59 spare part number 25, 29, 35, 59 HDMI port 14 headphone jack location 13 pin assignments 135 headset, spare part number 30, hinge removal 71 spare part number 26, 32, hinge cover removal 71...
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passwords 95 plastic parts 39 Plastics Kit contents 27 spare part number 21, 27, play/pause button 11 pointing device components 12 product description 5 ports 1394 14 external monitor port 14 HDMI 14 monitor port 14 product description 5 Universal Serial Bus (USB) 14, power button 10 power button board removal 64...