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Related Manuals for HP Pavilion DV6-1030
Summary of Contents for HP Pavilion DV6-1030
- Page 1 Notebook PC User Guide...
- Page 2 Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Getting started Using HP QuickWeb (select models only) ... 2 2 Features Identifying hardware ... 3 Components ... 4 Top components ... 4 Front components ... 9 Right-side components ... 9 Left-side components ... 10 Bottom components ... 11 Display components ... - Page 6 Adjusting the volume ... 35 Using the media activity keys ... 36 Multimedia software ... 37 Using HP MediaSmart or TouchSmart (select models only) software ... 37 Using other preinstalled multimedia software ... 37 Installing multimedia software from a disc ... 37 Audio ...
- Page 7 Setting power options ... 43 Using power-saving states ... 43 Using the battery meter ... 44 Using power plans ... 44 Setting password protection on wakeup ... 45 Using external AC power ... 46 Connecting the AC adapter ... 47 Using battery power ...
- Page 8 Using Disk Cleanup ... 66 Using HP ProtectSmart Hard Drive Protection ... 67 Identifying HP ProtectSmart Hard Drive Protection status ... 67 Managing power with a parked hard drive ... 67 Using HP ProtectSmart Hard Drive Protection software ... 68 Replacing a drive in the hard drive bay ...
- Page 9 A DVD or BD playing in Windows Media Player produces no sound or display ... 98 A device driver must be reinstalled ... 98 Obtaining the latest HP device drivers ... 98 Obtaining the latest Windows device drivers ... 99 13 Changing QuickWeb settings Disabling and enabling QuickWeb ...
- Page 10 Exiting Setup Utility ... 103 Setup Utility menus ... 103 Main menu ... 103 Security menu ... 104 System Configuration menu ... 104 Diagnostics menu ... 105 Appendix B Software updates Updating the BIOS ... 107 Determining the BIOS version ... 107 Downloading a BIOS update ...
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Page 11: Getting Started
Getting started Your computer's main operating system is Microsoft® Windows®. Your computer may also feature HP QuickWeb (select models only). ● The Microsoft Windows operating system displays the desktop on the display and controls your computer's hardware, peripherals, and software programs. -
Page 12: Using Hp Quickweb (Select Models Only)
Click Start, click the arrow next to the Shut down button, and then click Restart. Your computer ▲ restarts and displays the HP QuickWeb Home screen. NOTE: To learn more about HP QuickWeb, refer to the software Help included with QuickWeb. Chapter 1 Getting started... -
Page 13: Features
Features Identifying hardware To refer to a list of hardware installed on the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations. NOTE: Windows®... -
Page 14: Components
Components Top components TouchPad Component TouchPad zone To view or change the pointing device preferences: Select Start > Devices and Printers. Right-click the device representing the computer. Select Mouse settings. Chapter 2 Features Function Moves the pointer and selects or activates items on the screen. -
Page 15: Touchpad Buttons
TouchPad buttons Item Description TouchPad off indicator Left TouchPad button Right TouchPad button To view or change pointing device preferences: Select Start > Devices and Printers. Right-click the device representing your computer. Select Mouse settings. Function To switch the TouchPad on and off, quickly double-tap the TouchPad off indicator. -
Page 16: Lights
Lights Item Description TouchPad light Caps Lock light Power light Volume Mute light Wireless light Fingerprint Reader light (select models only) Chapter 2 Features Function ● Off—The TouchPad is enabled. ● Amber—The TouchPad is disabled. On—Caps Lock is on. NOTE: The computer has two power lights. -
Page 17: Buttons And Fingerprint Reader (Select Models Only)
Buttons and Fingerprint Reader (select models only) Item Description Power button Fingerprint Reader (select models only) For information about changing the factory settings, refer to Help and Support. Function Press the Power button to: ● Turn on the computer. ● Initiate Sleep. -
Page 18: Keys
Keys Item Description E-mail key Media Application key Web Browser key Print key Calculator key Windows Logo key Action keys Windows Applications key QuickLock key Backlight key (select models only) Chapter 2 Features Function Displays system information when pressed in combination with the key. -
Page 19: Front Components
Front components Description Speakers (2) Right-side components Item Description USB ports (2) Optical drive Optical Drive light Power light Hard Disk Drive light AC Adapter light Power connector Security Cable slot Function Produce sound. Function Connect optional USB devices. Reads optical discs and, on select models, writes to optical discs. Flashing—Accessing the optical drive. -
Page 20: Left-Side Components
Left-side components Item Description Vents (2) External Monitor port RJ-45 (network) jack HDMI port eSATA/USB port USB port Audio-in (microphone) jack Audio-out (headphone) jack Digital Media Slot Chapter 2 Features Function Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. -
Page 21: Bottom Components
Bottom components Item Description Battery bay Vents (6) Battery Release latch Hard Drive bay Function Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. -
Page 22: Display Components
Display components Item Description Internal microphones (2) Webcam light Webcam Chapter 2 Features Function Record sound. On—The webcam is in use. Records video and captures still photographs. -
Page 23: Wireless Antennas
Wireless antennas On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. -
Page 24: Additional Hardware Components
Additional hardware components Item Description Power cord* AC adapter Battery* * Batteries and power cords vary in appearance by region and country. Chapter 2 Features Function Connects an AC adapter to an AC outlet. Converts AC power to DC power. Provides power when the computer is not connected to an external power source. -
Page 25: Labels
Wireless certification labels are affixed inside the memory module compartment. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Description Provides regulatory information about the computer. -
Page 26: Wireless, Local Area Network, And Modem
Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. The computer might be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. -
Page 27: Identifying Wireless And Network Status Icons
Because the wireless devices are enabled at the factory, use the wireless action key (f12) to turn on or turn off the wireless devices simultaneously. Individual wireless devices are controlled through HP Wireless Assistant. Name... -
Page 28: Using Hp Wireless Assistant
Using HP Wireless Assistant A wireless device is turned on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be re-enabled by Setup Utility before it can be turned on or off using Wireless Assistant. -
Page 29: Using A Wlan
Using a WLAN With a WLAN device, access is available to a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●... -
Page 30: Protecting Your Wlan
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports might not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. -
Page 31: Connecting To A Wlan
Connecting to a WLAN To connect to the WLAN: Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is amber, press the wireless action key (f12). Click the Network icon in the notification area at the far right of the taskbar. Select your WLAN from the list. -
Page 32: Using Bluetooth Wireless Devices (Select Models Only)
Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a host, Bluetooth computer and using it as a gateway through which other computers connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers cannot connect to the Internet using the Bluetooth network. -
Page 33: Connecting To A Local Area Network
Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not connect a modem or telephone cable to the RJ-45 (network) jack. -
Page 34: Pointing Devices And Keyboard
Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: Select Start > Devices and Printers. Right-click the device representing the computer. -
Page 35: Using Touchpad Gestures
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. NOTE: You can scroll and pinch anywhere on the TouchPad surface. To enable or disable gestures, click the Synaptics icon in the notification area, at the far right of the taskbar, and then check or uncheck Disable gestures. -
Page 36: Pinching
The touch screen allows you to make selections or activate items on the screen using your finger. The touch screen functions with the default calibration or with a calibration set by another user. However, HP recommends calibrating the touch screen. Calibration optimizes digitizer performance for all users and particularly for left-handed users. -
Page 37: Calibrating The Touch Screen
Calibrating the touch screen To calibrate touch: Double-click the calibration desktop icon. – or – Select Start > Control Panel > Tablet Properties > Calibrate Touch tab. Follow the on-screen instructions. ● Use your finger to touch the exact center of each of the calibration markers. The calibration markers are displayed on the screen as plus signs (+). -
Page 38: Performing Actions On The Touch Screen
Performing actions on the touch screen Use a plastic computer pen or your fingernail to perform click or flick actions. The instructions in this section are based on the preferences set at the factory. To modify settings for recognized clicks and flicks, select Start > Control Panel > Hardware and Sound > Pen and Input Devices. -
Page 39: Setting Touch Screen Preferences
Setting touch screen preferences To set touch screen preferences: ● For clicks, flicks, and visual feedback, select Start > Control Panel > Hardware and Sound > Pen and Input Devices. These preferences are specific to the touch screen and the computer. ●... - Page 40 Icon Description Most external monitors receive video information from the computer using the external VGA video standard. The key (switch screen image key) also alternates images among other devices that are receiving video information from the computer. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Plays, pauses, or resumes an audio CD, a DVD, or a BD.
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Page 41: Using The Hotkey
Using the hotkey A hotkey is a combination of the Press fn+esc to display information about system hardware components and the system BIOS version number. To use a hotkey command: ● Press the key, and then briefly press esc. – or – ●... -
Page 42: Cleaning The Touchpad And Keyboard
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. -
Page 43: Multimedia
Multimedia Multimedia features The computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. The computer might include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●... -
Page 44: Identifying Your Multimedia Components
Identifying your multimedia components Item Description Internal digital dual array microphones (2) Webcam light Webcam Volume Down key Volume Up key Volume Mute key Speakers (2) Audio-out (headphone) jack Audio-in (microphone) jack Chapter 5 Multimedia Function Record sound. Illuminates when video software accesses the webcam. Records video, and captures still photographs. -
Page 45: Adjusting The Volume
Adjusting the volume Adjust the volume using the computer volume keys. ● To decrease volume, press the ● To increase volume, press the ● To mute or restore volume, press the NOTE: Volume is also controlled through the Windows operating system and some programs. Volume Down key (1). -
Page 46: Using The Media Activity Keys
Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into the optical drive (or an external optical drive, purchased separately). ● When an audio CD or a DVD is not playing, press the ●... -
Page 47: Multimedia Software
Using HP MediaSmart or TouchSmart (select models only) software HP MediaSmart and TouchSmart (select models only) turn the computer into a mobile entertainment center. Enjoy music and DVD and BD movies, view Internet and live TV, and manage and edit your photo collections. - Page 48 NOTE: For details about using software included with the computer, refer to the software manufacturer’s instructions. The instructions might be provided with the software, on the software disc, or on the manufacturer’s Web site. Chapter 5 Multimedia...
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Page 49: Audio
Audio The computer has a variety of audio features that allow you to: ● Play music using the computer speakers and/or connected external speakers. ● Record sound using the internal microphone or a connected external microphone. ● Download music from the Internet. ●... -
Page 50: Video
Save the file to the desktop. Open Windows Media Player or MediaSmart, and play back the sound. To confirm or change the audio settings on the computer, select Start > Control Panel > Hardware and Sound > Sound. Video The computer has a variety of video features that allow you to: ●... -
Page 51: Connecting An Hdmi Device
Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer supports one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. -
Page 52: Webcam
Select the Video icon on the MediaSmart SmartMenu. Click Webcam. For more information on using HP MediaSmart or HP TouchSmart (select models only), select Start > Help and Support, and type MediaSmart or TouchSmart in the Search box. For optimum webcam performance: ●... -
Page 53: Power Management
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. -
Page 54: Initiating And Exiting Hibernation
When the computer exits Sleep, the power lights illuminate, and you return to the screen where you entered Sleep. NOTE: If a password is required when exiting Sleep, enter your Windows password at the prompt. Initiating and exiting Hibernation Hibernation initiates after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level. -
Page 55: Viewing The Current Power Plan
Viewing the current power plan To view to current power plan: ● Click the Battery Meter icon in the notification area at the far right of the taskbar. – or – ● Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan To select a different power plan: ●... -
Page 56: Using External Ac Power
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while on board an aircraft. -
Page 57: Connecting The Ac Adapter
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Connect the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by disconnecting the power cord from the AC outlet (not by disconnecting the power cord from the computer). -
Page 58: Using Battery Power
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ●... -
Page 59: Inserting Or Removing The Battery
Inserting or removing the battery CAUTION: Removing a battery that is the sole power source causes loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: Turn the computer upside down on a flat surface. -
Page 60: Charging A Battery
Charging a battery WARNING! Do not charge the computer battery while on board an aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. -
Page 61: Managing Low Battery Levels
Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low- battery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying low battery levels If a low battery level is not resolved, the computer enters a critical battery level. -
Page 62: Calibrating A Battery
Calibrating a battery Calibrate the battery when: ● The battery charge displays seem inaccurate. ● You observe a significant change in battery run time. A heavily used battery should only be calibrated once a month. Do not calibrate a new battery. To calibrate the battery: Fully charge the battery. -
Page 63: Conserving Battery Power
The computer must remain on while the battery is being discharged. The battery discharges whether or not you are using the computer, but the battery discharges faster while you are using ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure. -
Page 64: Storing A Battery
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a weak condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is covered by an HP warranty, instructions include a warranty ID. -
Page 65: Switching Between Graphics Modes (Select Models Only)
Connecting an external hardware device that does not connect to a USB port. ● Disconnecting from external power for an extended period. Although the computer can be shut down with the Power button, HP recommends using the Windows Shut down command. To shut down the computer: Save your work, and close all open programs. - Page 66 If the computer is unresponsive and you are unable to use the recommended shutdown procedures, try the following emergency procedures: Press ctrl+alt+delete, and then press the Power button. Press and hold the Power button for at least five seconds. Disconnect the computer from external power, and remove the battery. Chapter 6 Power management...
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Page 67: Drives
Drives Handling drives Drives are fragile computer components that must be handled with care. Adhere to the following cautions before handling drives: CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information: Before moving a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. -
Page 68: Optical Drive
Optical drive The computer includes an optical drive that expands the functionality of the computer. The optical drive allows you to read data discs, play music, and watch movies. If the computer includes a Blu-ray Disc (BD) ROM Drive, then high-definition video can also be watched. Identifying the installed optical drive To identify an optical drive: Select Start >... -
Page 69: Selecting The Right Disc (Cds, Dvds, And Bds)
Selecting the right disc (CDs, DVDs, and BDs) CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. -
Page 70: Playing A Cd, Dvd, Or Bd
BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray disc stores 25 GB, over five times the storage capacity of a single-layer 4.7–GB DVD. A dual-layer Blu-ray Disc stores 50 GB, almost six times the storage capacity of an 8.5– GB dual-layer DVD. -
Page 71: Configuring Autoplay
Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed. NOTE: Choose HP MediaSmart to play DVDs. Click Save. For more information about AutoPlay, refer to Help and Support. -
Page 72: Observing The Copyright Warning
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc: Before writing to a disc, connect the computer to a reliable external power source. -
Page 73: Creating (Burning) A Cd Or Dvd
Creating (burning) a CD or DVD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. If the computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, use software such as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3 and WAV music files. -
Page 74: Removing A Cd, Dvd, Or Bd
Removing a CD, DVD, or BD To remove an optical disc: Press the release button (1) on the drive bezel to release the disc tray. Gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. -
Page 75: Using External Drives
Using external drives Removable external drives expand storing options and information access. A USB mouse can be connected to the system using the ports on an optional docking device or optional expansion product. USB drives include: ● 1.44-megabyte diskette drive ●... -
Page 76: Improving Hard Drive Performance
HP recommends defragmenting the hard drive at least once a month. Set Disk Defragmenter to run on a monthly schedule, but the computer can be defragmented manually at any time. -
Page 77: Using Hp Protectsmart Hard Drive Protection
Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O requests under one of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. -
Page 78: Using Hp Protectsmart Hard Drive Protection Software
Enables and disables HP ProtectSmart Hard Drive Protection. NOTE: Depending on your user privileges, you might not have the rights to enable or disable HP ProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can change the privileges for non-Administrator users. -
Page 79: Replacing A Drive In The Hard Drive Bay
Replacing a drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on or in Sleep or Hibernation. If you are not sure whether the computer is off or in Hibernation, turn on the computer by pressing the Power button, and then shut down the computer through the operating system. - Page 80 Using the tab (2) on the right side of the hard drive, lift the hard drive to a 45-degree angle, and then remove the hard drive (3) from the computer. To install the hard drive: Insert the hard drive into the hard drive bay. Using the tab (1), pull the hard drive to the right so that the rubber spacers tuck into the openings on the left side of the hard drive bay.
- Page 81 Replace the hard drive cover screws (3). Replace the battery. Turn over the computer. Connect external devices to the computer. Connect the computer to AC power. Turn on the computer. Replacing a drive in the hard drive bay...
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Page 82: External Devices
External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices might require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. -
Page 83: Removing A Usb Device
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in this section. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar. -
Page 84: Connecting An Esata Device
Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA device. To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port. A sounds alerts you that the device is connected to the computer. -
Page 85: Removing An Esata Device
Removing an eSATA device CAUTION: To prevent loss of information or an unresponsive system, adhere to the instructions in this section. CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. To remove an eSATA device: Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar. -
Page 86: External Media Cards
External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are used with digital media-equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ●... -
Page 87: Removing A Digital Card
Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. A sounds alerts you when a device is detected, and a menu of options appears. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, adhere to the instructions in this section. -
Page 88: 10 Memory Modules
10 Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer is upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, disconnect the power cord and remove all batteries before installing a memory module. - Page 89 Lift the memory module compartment cover (2) away from the computer. If replacing a memory module, remove the existing memory module by: Pulling away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
- Page 90 CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. Aligning the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, pressing the module (2) into the memory module slot until it is seated.
- Page 91 Connect external devices to the computer. Connect the computer to AC power. Turn on the computer.
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Page 92: 11 Security
11 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use: ● Passwords ●... -
Page 93: Using Passwords
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords are set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password set. -
Page 94: Setting Passwords In Setup Utility
Setting passwords in Setup Utility Password Administrator password Power-on password For details about passwords, refer to the “Administrator password” or “Power-on password” sections in this guide. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. -
Page 95: Managing An Administrator Password
Managing an administrator password To set, change, or delete this password: Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the –... -
Page 96: Managing A Power-On Password
Managing a power-on password To set, change, or delete the power-on password: Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen, press the –... -
Page 97: Using Antivirus Software
Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes 60 days of free updates. HP recommends protecting the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. -
Page 98: Installing Critical Security Updates
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software might have become available after the computer was shipped. -
Page 99: Using The Fingerprint Reader (Select Models Only)
Using the Fingerprint Reader (select models only) NOTE: The location of the Fingerprint Reader varies by computer model. Locating the Fingerprint Reader The Fingerprint Reader is a small metallic sensor that is located: ● Near the bottom of the TouchPad ●... -
Page 100: Registering Fingerprints
Registering fingerprints A Fingerprint Reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints: In Windows, click the DigitalPersona Personal icon in the notification area at the far right of the taskbar. -
Page 101: Using Your Registered Fingerprint To Log On To Windows
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: After you register your fingerprints, restart Windows. Swipe any of your registered fingers to log on to Windows. Using the Fingerprint Reader (select models only) -
Page 102: 12 Troubleshooting
12 Troubleshooting Cannot connect to a WLAN Before troubleshooting a network connection problem, be sure that device drivers are installed for all wireless devices. NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, add wireless networking capability to the computer by purchasing a wireless networking device. -
Page 103: Cannot Connect To A Preferred Network
A Windows “Device not Found” error message might appear. Reinstall the driver. Get the latest version of the WLAN device software and drivers for the computer from the HP Web site at http://www.hp.com. If the WLAN device was purchased separately, consult the manufacturer's Web site for the latest software. -
Page 104: Wlan Connection Is Very Weak
If provided with new wireless network keys and SSID, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks. -
Page 105: The Computer Does Not Detect The Cd, Dvd, Or Bd Drive
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray, and then place the disc in a protective case. -
Page 106: A Cd, Dvd, Or Bd Does Not Play
● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to verify that the device is working properly. ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦... -
Page 107: A Cd, Dvd, Or Bd Does Not Play Automatically
A CD, DVD, or BD does not play automatically Select Start > Default Programs > Change AutoPlay Settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Save. A disc should now start automatically when it is inserted into the optical drive. A DVD or BD movie stops, skips, or plays erratically ●... -
Page 108: A Dvd Or Bd Playing In Windows Media Player Produces No Sound Or Display
Obtaining the latest HP device drivers Open a Web browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type the computer model number in the search box, and then press the Click your specific product from the models listed. -
Page 109: Obtaining The Latest Windows Device Drivers
When the list of drivers is displayed, click an updated driver to open a window containing additional information. Click Install now to install the updated driver without downloading the file. – or – Click Download only to save the file to the computer. When prompted, click Save and then select a storage location on the hard drive. -
Page 110: 13 Changing Quickweb Settings
NOTE: The HP QuickWeb Configuration Tool can also be accessed by selecting Start > Control Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP QuickWeb Configuration Tool. 100 Chapter 13 Changing QuickWeb settings... -
Page 111: Appendix A Setup Utility (Bios)
Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility which is used even when the Windows operating system is not working. NOTE: The Fingerprint Reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. -
Page 112: Navigating And Selecting In Setup Utility
When a confirmation prompt with your language selected is displayed, press the To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the Changes goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows-based, it does not support the TouchPad. -
Page 113: Exiting Setup Utility
NOTE: If Setup Utility is not running, begin at step 1. If Setup Utility is running, begin at step 2. Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup Menu screen appears, press the –... -
Page 114: Security Menu
HP QuickWeb—Enable/disable the QuickWeb Boot menu in Setup Utility. ◦ Enable/disable the HP QuickWeb Boot Menu during POST. ◦ Delay to boot Windows—Set the delay for the HP QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30 seconds. ● CD-ROM Boot―Enable/disable boot from CD-ROM. ●... -
Page 115: Diagnostics Menu
Diagnostics menu Select Hard Disk Self Test Memory Test Function Run a comprehensive self-test on the hard drive. Run a diagnostic test on the system memory. Setup Utility menus 105... -
Page 116: Appendix B Software Updates
Software updates Updated versions of the software provided with the computer might be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information about installing and troubleshooting the software. -
Page 117: Updating The Bios
Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Select Start > Help and Support > Maintain > Software Updates to access the page on the HP Web site that provides software for the computer. -
Page 118: Updating Programs And Drivers
To download and install software other than a BIOS update: Open a browser window, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type the computer model number in the Search box, and then press the Click your specific product from the models listed. -
Page 119: Appendix C Backup And Recovery
Use these discs to recover the operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window. -
Page 120: Creating Recovery Discs
Creating recovery discs HP recommends creating recovery discs so that the system can be restored to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. -
Page 121: Backing Up Your Information
Backing up your information As you add new software and data files, back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. -
Page 122: Using Windows Backup And Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer. -
Page 123: Restore To A Previous Date And Time
Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. - Page 124 Menu” message is displayed at the bottom of the screen. Then, press Click System Recovery in the Recovery Manager window. Follow the on-screen instructions. 114 Appendix C Backup and recovery while the “Press the ESC key for Startup (HP Recovery).
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Page 125: Index
Index AC adapter connecting 47 identifying 14 action keys adjusting volume 30 audio CD, DVD, or BD controls 30 decrease screen brightness 29 Help and Support 29 increase screen brightness 29 muting speaker sound 30 switching screen image 29 using 29 volume 35 wireless 30 administrator password... - Page 126 8, 31 full system recovery 109 function keys, identifying 8 graphic modes, switching 55 hard drive external 65 HP ProtectSmart Hard Drive Protection 67 installing 70 hard drive bay, identifying 11 hard drive self test 105 hard drive, replacing 69...
- Page 127 Bluetooth 15 HP Mobile Broadband Module 15 Microsoft Certificate of Authenticity 15 regulatory 15 service tag 15 wireless certification 15 WLAN 15 LAN Power Saving 104 language support 104 latch, battery release 11 light, drive 67 lights caps lock 6...
- Page 128 97 device driver 98 disc play 96, 97 DVD movie play 97 external display 97 HP device drivers 98 optical disc tray 94 optical drive detection 95 Windows drivers 99 turning off the computer 55 unresponsive system 55...