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HP Pavilion dv9500 Entertainment PC Maintenance and Service Guide...
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Product description Category Description Product HP Pavilion dv9500 Name Entertainment PC Proces- Intel® Core™ Duo processors: sors T7300 2.0-GHz processor with 4- MB L2 cache and 800-MHz front side bus (FSB) T7100 1.8-GHz processor with 2- MB L2 cache and 800-MHz FSB T5250e 1.5-GHz with 2-MB L2...
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Category Description Northbridge/Southbridge: nVidis MCP67D Northbridge/Southbridge: nVidia MCP67M Graphic nVidia Discrete PCI Express × 16 Graphics: nVidia NB8P-SE (GeForce 8600M GS, G86M-128 bit) with at least 256 MB of dedicated video memory (16M×16 DDR2 × 8 PCs), with: 511 MB of video memory when ●...
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Category Description Intel Extreme Graphics - Intel GMA X3100 UMA (integrated) with shared video memory: Up to 64 MB when system ● memory = 512 MB Up to 251 MB when system ● memory = 1024 MB ● Up to 358 MB when system memory >...
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Category Description Supports up to 4096 MB of system memory 2048-MB total system memory ● (1024 MB × 2) 1024-MB total system memory ● (1024 MB × 1) Hard Supports all Serial ATA (SATA) 9.5- drives mm, 2.5-inch hard drives RAID software support not required for second hard drive Single hard drive configurations:...
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Category Description Support for the following optical drives: HD-ROM Super Multi Double- ● Layer Combo Drive DVD±RW and CD-RW Super ● Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super ● Multi Double-Layer Combo Drive Camera Low-light VGA camera Fixed (no tilt) 640 ×...
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Category Description Intel WLAN + Bluetooth® 802.11b/g for use only in North America, includes two 2.4-GHz antennae in display assembly Intel PRO wireless 4965 a/b/g with 2 antennae built into the display assembly and a/b/g/n with 3 antennae built into the display assembly Broadcom 4321AGN Wi-Fi Adapter (802.11 a/b/g/ draft-n) + Bluetooth...
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Category Description Docking Expansion port 3 supports the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock Keybrd/ 17-inch full-size keyboard with pointing numeric keypad devices Touchpad supports 2-way scrolling Taps enabled as default Power 8-cell 2.55-Ah Li-ion battery require- ments 8-cell 2.20-Ah Li-ion battery...
External component identification Top components Display and top components Item Component Internal microphones (2) (select models only) Integrated camera (select models only) Speakers (2) Num lock light Chapter 2 External component identification Description Record sound. NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones.
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Item Component Volume scroll zone Volume mute button Caps lock light Power button* *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Description Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume.
QuickPlay buttons Item Component Media button DVD button Previous/rewind button Play/pause button Next/fast forward button Stop button Chapter 2 External component identification Description Launches the QuickPlay program. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on.
Keys Item Component Function keys caps lock key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys num lock key Function Execute frequently used system functions when pressed in combination with the key. Enables caps lock and turns on the caps lock light. Executes frequently used system functions when pressed in combination with a function key or the Displays the Windows®...
TouchPad Item Component TouchPad light TouchPad* TouchPad left and right buttons* TouchPad on/off button TouchPad scroll zone *This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse. Chapter 2 External component identification Function Blue: TouchPad is enabled.
Amber: An integrated wireless device is turned off. ● Receives a signal from a remote control device, such as the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Right-side components Item Component USB ports (select models only) ExpressCard slot Optical drive Power connector Left-side components Item Component Security cable slot S-Video-out jack External monitor port Expansion port 3 RJ-45 (network) jack RJ-11 (modem) jack Chapter 2 External component identification Function Connect optional USB devices.
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Item Component HDMI port (select models only) USB ports (1 or 2, depending on computer model) 1394 port (select models only) (10) Digital Media Slot light (select models only) (11) Digital Media Slot (select models only) Function Connects an optional video or audio device such as a high- definition television, set-top box, DVD player, or any compatible digital or audio device.
Bottom components Item Component Battery bay Battery release latch Optical drive Secondary hard drive bay Primary hard drive bay Vents (5) Memory/WLAN module compartment Chapter 2 External component identification Function Holds the battery. Releases the battery from the battery bay. Reads optical discs, and, on select models, also writes to optical discs.
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location...
Computer major components Item Description Display assemblies (include wireless antenna transceivers and cables) Chapter 3 Illustrated parts catalog Spare part number...
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Item Description For use only with computer models equipped with a camera: 17.0-inch, WXGA+, TFT, dual Lamp with BrightView ● ● 17.0-inch, SXGA+, TFT, single Lamp with BrightView 17.0-inch, WXGA+, TFT, single Lamp with BrightView ● For use only with computer models not equipped with a camera: 17.0-inch, WXGA+, TFT, dual Lamp with BrightView ●...
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Item Description Display switch module (includes display switch module cable) For use in computer models with Intel processors For use in computer models with AMD processors Top cover trim Top covers For use in computer models with Intel processors: Equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint ●...
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Item Description For use only with computer models equipped with discrete video system memory but ● not a fingerprint reader For use only with computer models equipped with UMA video system memory and a ● fingerprint reader For use only with computer models equipped with UMA video system memory but not ●...
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Item Description Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan ●...
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Item Description 1024-MB 512-MB (27) Optical drives (include bezel and bracket) HD-ROM Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Cable Kit (not illustrated; see information) Chapter 3 Illustrated parts catalog Cable Kit on page 28...
Display assembly components Item Description Display bezels For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies For use in computer models with AMD processors Display inverters (include Mylar shield) For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies Camera module (includes 2-sided tape)
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Item Description Wireless antenna transceivers and cables For use only with computer models equipped with an 802.11a/b/g/n WLAN module For use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN module Display hinge covers Microphone Display Cable Kit (includes camera module cable) (10) Display enclosures (include logo and WLAN wireless antenna transceivers and cables) For use only with computer models equipped with dual lamp display assemblies...
Plastics Kit Item Description Plastics Kit for use with computer models with Intel processors Plastics Kit for use with computer models with AMD processors ExpressCard slot bezel Left hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) USB port cover (not illustrated;...
Cable Kit Item Description Cable Kit Bluetooth module cable Front USB board cable Fingerprint reader board cable Rear USB board cable Chapter 3 Illustrated parts catalog Spare part number 448015-001...
Mass storage devices Item Description Hard drives (include hard drive bracket) 250-GB, 5400-rpm 200-GB, 4200-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm Optical drives (include bezel and bracket) HD-ROM Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Spare part number 453775-001...
ATSC/NTSC/PAL TV tuner Composite video cable DVB-T tuner DVB-T antenna adapter ExpressCard Kit (includes software CD) HP backpack HP carrying case HP Remote Control Infrared emitter with cable Optical wired mouse RF input adapter cable (without ferrite) USB digital drive...
Power cord for use in South Korea 394279-BB1 Power cord for use in Israel 394279-D01 Power cord for use in Argentina 394279-D61 Power cord for use in India 405527-001 HP backpack Spare part number 394279-111 394279-AB1 394279-031 432983-001 Sequential part number listing...
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Spare part Description number 407674-001 Broadcom 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam 407674-002 Broadcom 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El...
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434661-002 Broadcom 4321AGN 802.11a/b/g/n module for use in the France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India 435743-001 HP Remote Control 436067-001 Display bezel for use in computers with AMD processors 436238-001 Optical wired mouse...
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Spare part Description number 441090-001 Broadcom 802.11b/g WLAN module for use in United States and Canada 441090-002 Broadcom 802.11b/g WLAN module for use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, India 441424-001 200-GB, 4200-rpm hard drive (includes hard drive bracket) 441541-001 Keyboard for use in the United States 441541-031...
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Spare part Description number 447983-001 System board with 256-MB video system memory for use only with computer models with Intel processors with discrete video system memory (includes modem module cable and hard drive thermal pads) 447984-001 System board for use only with computer models with Intel processors with UMA video system memory (includes modem module cable and hard drive thermal pads) 447985-001 Intel Core Duo T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB;...
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Spare part Description number 448015-001 Cable Kit (see 448016-001 Fan/heat sink assembly for computer models with Intel processors (includes heat sink and thermal material) 448017-001 Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) 448304-001 Hard Drive Hardware Kit 448308-001 Base enclosure for use only in computer models with Intel processors equipped with discrete video system memory and a fingerprint reader (includes wireless on/off switch, power connector, power connector cable, and rear...
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Spare part Description number 450863-001 Fan/heat sink assemblies for use only with computer models equipped with AMD processors and UMA video system memory (includes heat sink and thermal material) 450864-001 Fan/heat sink assemblies for use only with computer models equipped with AMD processors and discrete video system memory (includes heat sink and thermal material) 450934-001 Fan/heat sink assembly for use only with computer models with Intel processors equipped with UMA video...
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Spare part Description number 454495-001 Base enclosure for use in computer models with AMD processors that are equipped discrete video system memory but not a fingerprint reader (include wireless on/off switch, power connector, power connector cable, and rear USB board cable) 454496-001 Base enclosure for use in computer models with AMD processors that are equipped with UMA video system memory and a fingerprint reader (include wireless on/off switch, power connector, power connector cable, and...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Component replacement procedures...
Battery Description 8-cell, 2.55-Ah battery 8-cell, 2.20-Ah battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Camera module NOTE: If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Description Camera module (includes 2-sided tape)
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Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until the bezel disengages from the display enclosure. Release the camera module (1) from the display enclosure as far as the camera module cable allows.
Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Description For use only with computer models equipped with dual lamp display assemblies...
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Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until the bezel disengages from the display enclosure. Release the display inverter (1) as far as the display panel cable and the backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description 250-GB, 5400-rpm 200-GB, 4200-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 100-GB, 7200-rpm 80-GB, 5400-rpm Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Lift the right side of the hard drive cover (2), swing it to left, then remove the cover. The hard drive cover is included in the Plastics Kit, spare part number 448009-001 for computers with Intel processors, 432981-001 for computers with AMD processors. Use the Mylar tab (1) to lift the hard drive (2) until it disconnects from the computer.
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Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures...
Computer feet Description Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Memory module Description 2048-MB (667-MHz, PC2-5300, 1-DIMM) 1024-MB (667-MHz, PC2-5300, 1-DIMM) 512-MB (667-MHz, PC2-5300, 1-DIMM) Before removing the memory module, follow these steps:...
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Lift the front of the cover (2), swing it toward the back of the computer, then remove the cover. The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 448009-001 for computers with Intel processors, 432981-001 for computers with AMD processors.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes 2-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
WLAN module Description Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...
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Description Broadcom 4321AGN 802.11a/b/g/n modules: For use in the United States and Canada ● ● For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Reverse this procedure to install a WLAN module. Component replacement procedures...
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket. Description HD-ROM Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Before removing the optical drive, follow these steps: Shut down the computer.
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Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Component replacement procedures...
Switch cover Description Switch cover (includes LED board and LED board cable) Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected and disconnect the cable (2) from the LED board. Remove the switch cover.
Keyboard Description For use in: Belgium Denmark, Finland, Norway, and Sweden France French Canada Germany Greece International Israel Italy Japan South Korea Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the Phillips PM2.5×8.0 screw that secures the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Remove the three silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Lift the rear edge of the keyboard (1) until it rests at an angle.
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Swing the keyboard (3) up and forward until it rests on the palm rest. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). Remove the keyboard. Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...
Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. Power button board Description Power button board (includes power button board cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the power button board: Disconnect the following cables from the power button board: (1) Power button board cable (2) Speaker assembly cable (3) Display switch module cable (4) Microphone cable Remove the silver Phillips PM2.5×5.0 screw (1) that secures the power button board to the computer. Remove the power button board (2).
Display assembly Description 17.0-inch, WXGA+, TFT, dual lamp, BrightView display assembly for use only with computer models equipped with a camera (includes wireless antenna transceivers and cables) 17.0-inch, SXGA+, TFT, single lamp, BrightView display assembly for use only with computer models equipped with a camera (includes wireless antenna transceivers and cables) 17.0-inch, WXGA+, TFT, single lamp, BrightView display assembly for use only with computer models equipped with a camera (includes wireless antenna transceivers and cables)
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Remove the two Phillips PM2.5×8.0 screws that secure the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the computer to an upright position. Disconnect the following cables: (1) Display panel cable (2) Microphone cable (3) Camera cable Remove the wireless antenna cables (4) from the routing channels in the top cover.
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Remove the display assembly (3). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Three rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Kit, spare part number 448017-001.
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Remove the display bezel (3). Display bezels are available using the spare part numbers 447998-001 (for dual lamp display assemblies) and 447997-001 (for single lamp display assemblies). NOTE: Camera module on page 47 inverter on page 49 for display inverter replacement instructions. If it is necessary to replace the display panel, remove the four Phillips PM2.5×8.0 screws (1) and the two Phillips PM2.5×6.0 screws (2) that secure the display panel to the display enclosure.
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Remove the left and right hinge covers (3) by sliding them off of the display hinges. The display hinges are available using spare part numbers 432964-001 (for use with dual lamp display assemblies) and 432963-001 (for use with single lamp display assemblies). The display hinge covers are available using spare part number 432965-001.
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Remove the microphone receivers (2) from the clips in the display enclosure. Remove the microphone cables (3) from the display enclosure. The microphones and cables are available using spare part number 432961-001. If it is necessary to replace the camera cable, release the retention tabs (1) built into the display enclosure that secure the camera cable to the display enclosure.
Top cover Description Top cover for use in computer models with Intel processors: Top cover for use only with computer models equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint reader board, and fingerprint reader board cable) Top cover for use only with computer models not equipped with a fingerprint reader (includes TouchPad and TouchPad cable) Fingerprint reader board (includes fingerprint reader board cable) For use in computer models with AMD processors:...
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Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. Remove the four silver Phillips PM2.5×5.0 screws secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Component replacement procedures...
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Disconnect the power button board cable (1) and the LED board cable (2) from the low insertion force (LIF) connectors on the system board. Release the ZIF connector (1) to which the TouchPad cable (2) is attached and disconnect the cable from the system board.
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Remove the five Phillips PM2.5×8.0 screws (1) and the two silver Phillips PM2.5×5.0 screws (2) that secure the top cover to the base enclosure. Lift the rear edge of the top cover until it disengages from the computer, then swing it up and forward until the top cover is resting upside down in front of the computer.
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Release the ZIF connector to which the fingerprint reader board cable (1) is attached and disconnect the cable (2) from the system board. Remove the top cover. Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...
Wireless switch board Description Wireless switch board (includes wireless switch board cable) Before removing the wireless switch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the wireless switch board (3). Reverse this procedure to install the wireless switch board. Chapter 4 Removal and replacement procedures...
Bluetooth module Description Bluetooth module (includes Bluetooth module cable) Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the Bluetooth module (4). Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures...
Front USB board Description Front USB board (includes front USB board cable) Before removing the front USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Remove the front USB board (3). Reverse this procedure to install the front USB board. ExpressCard assembly Description ExpressCard assembly Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the ExpressCard assembly: Press the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot. Remove the ExpressCard slot bezel (2). The ExpressCard slot bezel is included in the Plastics Kit, spare part number 448009-001 for computers with Intel processors, 432981-001 for computers with AMD processors.
If it is necessary to replace the fingerprint reader board cable, release the ZIF connector (1) to which the cable is connected and disconnect the cable (2) from the system board. The fingerprint reader board cable is included in the Cable Kit, spare part number 448015-001. Reverse this procedure to install the ExpressCard assembly and the fingerprint reader board cable.
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Remove the top cover trim: Turn the computer upside down with the front toward you. Remove the four Phillips PM2.5×8.0 screws that secure the top cover trim to the computer. Turn the computer right-side up with the front toward you. Remove the Phillips PM2.5×8.0 screw (1) that secures the top cover trim to the computer.
Display switch module Description Display switch module for use in computer models with Intel processors (includes display switch module cable) Display switch module for use in computer models with AMD processors (includes display switch module cable) Before removing the display switch module, follow these steps: Shut down the computer.
Remove the display switch module (2). Reverse this procedure to install the display switch module. Rear USB board Description Rear USB board (includes rear USB board cable) Before removing the rear USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the rear USB board: Remove the two silver Phillips PM2.5×5.0 screws (1) that secure the power connector bracket to the computer. Remove the power connector bracket (2). The power connector bracket is available using spare part number 432985-001. Remove the silver Phillips PM2.5×5.0 screw (1) that secures the rear USB board to the base enclosure.
System board NOTE: All system board spare kits include a modem module cable and hard drive thermal pads. Description System board for use with computer models with Intel processors: With 256 MB of video system memory for use only with computer models with discrete video system memory With 128 MB of video system memory for use only with computer models with discrete video system memory...
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Top cover trim (see Rear USB board (see When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory modules (see RTC battery (see ●...
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Remove the three Phillips PM2.5×8.0 screws (1) and the three silver Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure. Remove the power connector cable (1) and the rear USB board cable (2) from the clips built into the base enclosure.
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Disconnect the audio board cable (4) from the system board. Disconnect the power connector cable (1) from the system board. Remove the system board (2) from the base enclosure by sliding it up and to the right at an angle. If it is necessary to replace the rear USB board cable, turn the system board upside down with the front toward you.
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Disconnect the rear USB board cable from the system board. The rear USB board cable is included with the rear USB board spare part kit and is also included in the Cable Kit, spare part number 448015-001. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Fan/heat sink assembly (see ●...
Audio board Description Audio board (includes audio board cable) Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the audio board (3). Reverse this procedure to install the audio board. Component replacement procedures...
Fan/heat sink assembly NOTE: All fan/heat sink assembly spare kits include replacement thermal material. Description For use only with computer models using Intel processors: Equipped with discrete video system memory Equipped with UMA video system memory For use only with computer models using AMD processors: Equipped with UMA video system memory Equipped with discrete video system memory NOTE:...
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Audio board (see Audio board on page Front USB board (see Top cover trim (see Top cover trim on page System board (see System board on page Remove the fan/heat assembly: Turn the system board upside down, with the expansion port 3 and external monitor port toward you.
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Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1), (2), and (3), the system board components (4) and (6), and the processor (5) each...
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Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly.
Processor NOTE: All processor spare part kits include thermal material. Description Intel processors: Intel Core Duo T7500 processor (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) Intel Core Duo T7300 processor (2.0-GHz, 4-MB L2 cache, 800-MHz FSB) Intel Core Duo T7100 processor (1.8-GHz, 2-MB L2 cache, 800-MHz FSB) Intel Core Duo TJ85 processor (1.67-GHz, 2-MB L2 cache, 667-MHz FSB) Intel Core Duo T5250 processor (1.50-GHz, 2-MB L2 cache, 667-MHz FSB) AMD processors:...
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Wireless switch board (see Audio board (see Audio board on page Front USB board (see Top cover trim (see Top cover trim on page System board (see System board on page m. Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it.
Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.
Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use ●...
Using advanced Setup Utility features This section describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
Security menu Select Administrator password Power-On Password System Configuration menu Select Language Support Enhanced SATA support (select models only) Boot Options Button Sound (select models only) Video memory up to (select models only) Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) To do this Enter, change, or delete an administrator password.
Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating...
Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, SXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...
15.4-inch WXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 112 Chapter 6 Specifications Metric 23.00 cm 36.90 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...
Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply.
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R...
System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System DMA specifications, Intel 115...
System DMA specifications, AMD discrete and UMA graphics Hardware DMA DMA4 116 Chapter 6 Specifications System function Direct memory access controller...
System interrupt specifications, Intel Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
System memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB...
Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 441140-001, and the Display Screw Kit, spare part number 441124-001. Phillips PM2.5×8.0 captive screw Color Black...
Phillips PM3.0×4.0 screw Color Silver Where used: 8 screws that secure the hard drive brackets to the hard drives 128 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 3.0 mm 5.0 mm...
Phillips PM2.5×5.0 captive screw Color Black Where used: 2 captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×5.0 captive screw 129...
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Where used: 3 captive screws that secure the fan/heat sink assembly to the computer 130 Chapter 7 Screw listing...
Phillips PM2.0×11.0 screw Color Silver Where used: 2 screws that secure the WLAN module to the computer Quantity Length 11.0 mm Thread Head width 2.0 mm 5.0 mm Phillips PM2.0×11.0 screw 131...
Phillips PM2.5×8.0 screw Color Black Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the keyboard to the computer (3) Two screws that secure the display assembly to the computer 132 Chapter 7 Screw listing Quantity Length 8.0 mm...
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Where used: 2 screws that secure the display assembly to the computer Where used: 5 screws that secure the display bezel to the display computer Where used: 4 screws that secure the display panel to the display enclosure Phillips PM2.5×8.0 screw 133...
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Where used: 8 screws that secure the top cover to the computer Where used: 5 screws that secure the top cover to the computer Where used: 4 screws that secure the top cover trim to the computer 134 Chapter 7 Screw listing...
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Where used: One screw that secures the top cover trim to the computer Where used: One screw that secures the system board to the computer Where used: 3 screws that secure the system board to the computer Phillips PM2.5×8.0 screw 135...
Phillips PM2.0×3.0 screw Color Silver Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 4 screws that secure the display hinges to the display panel 136 Chapter 7 Screw listing Quantity Length 3.0 mm Thread Head width 2.0 mm...
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Where used: 2 screws that secure the Bluetooth module to the system board Phillips PM2.0×3.0 screw 137...
Phillips PM2.5×5.0 screw Color Silver Where used: 6 screws that secure the switch cover to the computer 138 Chapter 7 Screw listing Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm...
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Where used: 3 screws that secure the keyboard to the computer Where used: 2 screws that secure the speaker to the computer Where used: One screw that secures the power button board to the computer Phillips PM2.5×5.0 screw 139...
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Where used: 2 screws that secure the display assembly to the computer Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the top cover to the computer 140 Chapter 7 Screw listing...
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Where used: (1) Two screws that secure the wireless switch board to the computer (2) One screw that secures the audio board to the computer Where used: (1) One screw that secures the front USB board to the base enclosure (2) Four screws that secure the ExpressCard assembly to the system board Phillips PM2.5×5.0 screw 141...
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Where used: (1) One screw that secures the display switch module to the fan/heat sink assembly (2) Two screws that secure the power connector cable bracket to the base enclosure (3) One screw that secures the rear USB board to the base enclosure (4) 3 screws that secure the system board to the base enclosure 142 Chapter 7 Screw listing...
Phillips PM2.5×6.0 screw Color Black Where used: 2 screws that secure the display panel to the display assembly Quantity Length 6.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×6.0 screw 143...
Phillips PM2.0×4.0 screw Color Black Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure 144 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 2.0 mm 4.5 mm...
Phillips 2.5×4.0 captive screw Color Silver Where used: 2 captive screws that secure the heat sink to the system board Quantity Length 4.0 mm Thread Head width 2.5 mm 5.0 mm Phillips 2.5×4.0 captive screw 145...
Backup and Recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Back up your information regularly to protect your important system files. ●...
Back up suggestions Create system restore points using the Windows System Restore feature. ● ● Store personal files in the Documents folder and back up these folders periodically. Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. ●...
Restore to a previous date and time Select Start > Control Panel > System and Maintenance > System. In the left pane, click System protection. Click the System Protection tab. Click the System Restore button, and then click Next. The System Restore window opens. Follow the on-screen instructions.
Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it. NOTE: Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities.
Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.
Connector pin assignments Audio-out (headphone) Audio-in (microphone) 152 Chapter 9 Connector pin assignments Signal Audio out, left channel Audio out, right channel Ground Signal Audio signal in Audio signal in Ground...
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 153...
S-Video-out Universal Serial Bus Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Signal +5 VDC Data - Data + Ground S-Video-out 155...
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries or regions Country or region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan South Korea The Netherlands Norway The People's Republic of China Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 162 Chapter 11 Recycling...
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Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Index Symbols/Numerics 1394 port, location 15 AC adapter, spare part numbers 30, 32 administrator password 109 advanced Setup Utility features 108 antenna removal 74 spare part numbers 26, 36, applications key, Windows 11 arrow keys 11 audio board removal 98 spare part number 20, 36, audio, product description 5 audio-in jack...
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display assembly removal 70 spare part numbers 18, 35, display bezel illustrated 25 release 47, 49 removal 72 spare part numbers 25, 35, Display Cable Kit, spare part number 26, 32 display components illustrated 25 recycling 158 display enclosure illustrated 25 spare part numbers 26, 35, display hinge removal 73...
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hinge cover removal 74 spare part number 26, 32, hinges spare part numbers 25 I/O address specifications 120 infrared emitter, spare part number 30, 33 infrared lens 13 interrupt specifications 117 inverter illustrated 25 removal 49, 50 spare part numbers 25, 32, jacks audio-in 13 audio-out 13...
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ports 1394 15 external monitor port 14 HDMI 15 monitor port 14 product description 6 Universal Serial Bus (USB) 14, power button 9 power button board removal 68 spare part number 19, 32, power connector 14 power connector bracket removal 92 spare part number 21, 32, power cord set requirements 156 power cord, spare part...
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switch cover removal 62 spare part number 19, 35, system board removal 93 spare part numbers 20, 34, 36, 93 System Configuration menu 109 system DMA 115 system information 107, 108 system memory map 124 thermal material, replacement 102, 103 tools required 39 top components 8 top cover...