Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for HP Pavilion DM4-1050
Summary of Contents for HP Pavilion DM4-1050
- Page 1 HP Pavilion Notebook PC User Guide...
- Page 2 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. User To obtain the latest information in the Guide , go to the HP Web site at http://www.hp.com/support.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Protecting your WLAN ... 15 Connecting to a WLAN ... 16 Roaming to another network ... 17 Using HP Mobile Broadband (select models only) ... 17 Inserting a SIM ... 17 Removing a SIM ... 18 Using Bluetooth wireless devices ... 19 Bluetooth and Internet Connection Sharing (ICS) ... - Page 6 Using the media activity functions ... 33 Multimedia software ... 33 Opening preinstalled multimedia software ... 34 Using HP MediaSmart software ... 34 Using other multimedia software ... 34 Installing multimedia software from a disc ... 35 Audio ... 35 Connecting external audio devices ...
- Page 7 The process of burning a disc does not begin, or it stops before completion ... 47 A device driver must be reinstalled ... 47 Obtaining the latest HP device drivers ... 48 Obtaining the latest Windows device drivers ... 48 Initiating and exiting Sleep ...
- Page 8 Using Disk Defragmenter ... 64 Using Disk Cleanup ... 64 Using HP ProtectSmart Hard Drive Protection ... 64 Identifying HP ProtectSmart Hard Drive Protection status ... 65 Using HP ProtectSmart Hard Drive Protection software ... 65 Replacing the hard drive ... 66 7 External devices ...
- Page 9 Locating the fingerprint reader ... 88 Registering fingerprints ... 89 Using your registered fingerprint to log on to Windows ... 90 11 HP QuickWeb ... 91 Disabling and enabling QuickWeb ... 91 12 Setup Utility ... 92 Starting Setup Utility ... 92 Using Setup Utility ...
- Page 10 Displaying system information ... 93 Restoring default settings in Setup Utility ... 93 Exiting Setup Utility ... 94 Setup Utility menus ... 94 Main menu ... 94 Security menu ... 94 System Configuration menu ... 94 Diagnostics menu ... 95 13 Software updates ...
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Page 11: Features
Features Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. -
Page 12: Lights
Lights Component Power light Mute light Wireless light Caps lock light TouchPad light Fingerprint reader light Chapter 1 Features Description ● White: Power is on. ● Blinking White: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer. Amber: Speaker sound is off. -
Page 13: Power Button And Fingerprint Reader
Power button and fingerprint reader Component Power button* Fingerprint reader *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Description ● When the computer is off, press the button to turn on the computer. -
Page 14: Keys
Keys Component Windows logo key Windows applications key Action keys Chapter 1 Features Description Displays system information when pressed in combination with key. Displays system information when pressed in combination with key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Execute frequently used functions. -
Page 15: Front Components
Front components Component Digital Media Slot Speakers (2) Right-side components Component Optical drive light Optical drive USB ports (2) Battery light Power connector Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ●... -
Page 16: Left-Side Components
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ● White: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● On: Power is on. ●... -
Page 17: Display Components
Component (10) HDMI port (11) Combo eSATA/USB port Display components Component Internal display switch Webcam light Webcam Internal microphone Description Connects an optional HDMI device. Connects an optional USB device or high- performance eSATA component, such as an eSATA external hard drive. Description Turns off the display if the display is closed while the power is on. -
Page 18: Bottom Components
Bottom components Component Battery bay Battery release latch Vents (6) Hard drive bay Memory/wireless module compartment Wireless antennas On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Chapter 1 Features Description Holds the battery. - Page 19 Component WLAN antennas (2)* WWAN antennas (2) (select models only)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Notices that applies to your country or region.
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Page 20: Additional Hardware Components
Additional hardware components Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer. ●... - Page 21 Circuit Card Identifier) of the SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Description This is an alphanumeric identifier that is unique to each product.
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Page 22: Networking
● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. -
Page 23: Using The Wireless Controls
Using HP Wireless Assistant software A wireless device can be turned on or off using HP Wireless Assistant software. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant. -
Page 24: Using Operating System Controls
Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center. -
Page 25: Setting Up A Wlan
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ●... -
Page 26: Connecting To A Wlan
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security: ◦ Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key. Usually, you can allow the network to assign the WEP key. -
Page 27: Roaming To Another Network
Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage. -
Page 28: Removing A Sim
Insert the SIM card into the slot. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. -
Page 29: Using Bluetooth Wireless Devices
Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are... -
Page 30: Troubleshooting Wireless Connection Problems
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●... -
Page 31: Network Icon Is Not Displayed
The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software. -
Page 32: Wlan Connection Is Very Weak
WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point. ●... - Page 33 Plug the other end of the cable into a network wall jack (2). Connecting to a local area network (LAN)
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Page 34: Pointing Devices And Keyboard
Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad Turning the TouchPad on and off The TouchPad is turned on at the factory. -
Page 35: Selecting
Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices... -
Page 36: Using Touchpad Gestures
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. The TouchPad gestures described in this section are enabled at the factory. To disable or reenable these gestures: Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab. -
Page 37: Connecting An External Mouse
Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device or expansion product. -
Page 38: Using The Hotkeys
Icon Action Screen brightness up Switch screen image Previous track/section Play/pause Stop Next track/section Decrease volume Increase volume Mute/restore volume Wireless Using the hotkeys Hotkeys are combinations of the Chapter 3 Pointing devices and keyboard Description Increases the screen brightness level incrementally when you hold down this key. Switches the screen image among display devices connected to the system. -
Page 39: Cleaning The Touchpad And Keyboard
Icon Function Display system information Scroll up Scroll down Go home Go to the end To use a hotkey command, follow either of these steps: ● Briefly press the – or – ● Press and hold down the release both keys at the same time. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. - Page 40 Chapter 3 Pointing devices and keyboard...
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Page 41: Multimedia
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●... - Page 42 Component Webcam light Webcam Internal microphone Decrease volume action key Increase volume action key Mute/restore volume action key Speakers (2) Audio-out (headphone) jack Audio-in (microphone) jack Chapter 4 Multimedia Description Turns on when video software accesses the webcam. Records video and captures still photographs. Records sound.
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Page 43: Using The Media Activity Functions
Using the media activity functions The media activity action keys control the play of an audio CD, a DVD, or a BD that is inserted into the optical drive. Using the media activity action keys Media activity is controlled by the f5, f6, f7, and ●... -
Page 44: Opening Preinstalled Multimedia Software
Click the program that you want to open. Using HP MediaSmart software Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view Internet TV, and manage and edit your photo collections. -
Page 45: Installing Multimedia Software From A Disc
Installing multimedia software from a disc Insert the disc into the optical drive. When the installation wizard opens, follow the on-screen instructions. Restart the computer if prompted to do so. Audio Your computer enables you to use a variety of audio features: ●... -
Page 46: Using The Audio-Out (Headphone) Jack
To check the record functions of the computer, follow these steps: Select Start > All Programs > Accessories > Sound Recorder. Click Start Recording and speak into the microphone. Save the file to your desktop. Open Windows Media Player or MediaSmart and play back the sound. NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. -
Page 47: Connecting An Hdmi Device
To connect a display device, connect the device cable to the external monitor port. ▲ NOTE: If a properly connected external display device does not display an image, press transfer the image to the device. Repeatedly pressing computer display and the device. Connecting an HDMI device The computer includes an HDMI (High Definition Multimedia Interface) port. -
Page 48: Configuring Audio For Hdmi (Select Models Only)
To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions. -
Page 49: Using Optical Discs (Cds, Dvds, And Bds)
Using optical discs (CDs, DVDs, and BDs) An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive, it can also read BDs. -
Page 50: Cd-Rw Discs
● Keeping permanent archives of computer files and scanned home records ● Offloading files from your hard drive to free up disk space After data is recorded, it cannot be erased or written over. CD-RW discs Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently. -
Page 51: Configuring Autoplay
Pull out the tray (2). Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. -
Page 52: Observing The Copyright Warning
To change settings through the operating system: Select Start > Computer > System properties. In the left pane, click Device Manager. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. -
Page 53: Removing An Optical Disc (Cd, Dvd, Or Bd)
● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 file uses less space than other music file formats, and the process for creating an MP3 disc is the same as the process for creating a data file. -
Page 54: Troubleshooting
Troubleshooting The following sections describe several common issues and resolutions. The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops. -
Page 55: Preventing Playback Disruptions
● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. -
Page 56: A Disc Does Not Play Automatically
– or – ◦ The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program, and then restart it. ●... -
Page 57: A Movie Is Not Visible On An External Display
A movie is not visible on an external display If both the computer display and an external display are turned on, press the more times to switch between the two displays. Configure the monitor settings to make the external display primary: Right-click on a blank area of the computer desktop, and select Screen resolution. -
Page 58: Obtaining The Latest Hp Device Drivers
Obtaining the latest HP device drivers Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. -
Page 59: Adjusting Webcam Properties
Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated camera, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;... -
Page 60: Power Management
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. -
Page 61: Initiating And Exiting Hibernation
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on either battery power or external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: Click Start, click the arrow next to the Shut down button, and then click Hibernate. -
Page 62: Selecting A Different Power Plan
External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●... -
Page 63: Connecting The Ac Adapter
WARNING! Do not charge the computer battery while you are onboard aircraft. ● When you are charging or calibrating a battery ● When you are installing or modifying system software ● When you are writing information to a CD, DVD, or BD When you connect the computer to external AC power, the following events occur: ●... -
Page 64: Testing An Ac Adapter
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. -
Page 65: Finding Battery Information In Help And Support
Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ●... - Page 66 Rotate the battery into the battery bay until it is seated (2). The battery release latch automatically locks the battery into place (3). To remove the battery: Turn the computer upside down on a flat surface. Slide the battery release latch (1) to release the battery. NOTE: The battery release latch automatically returns to its original position.
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Page 67: Charging A Battery
Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. -
Page 68: Identifying Low Battery Levels
Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks. If a low battery level is not resolved, the computer enters a critical battery level, and the battery light continues to blink. -
Page 69: Step 1: Fully Charge The Battery
Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the computer is off. -
Page 70: Step 3: Discharge The Battery
Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure. -
Page 71: Conserving Battery Power
“weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. -
Page 72: Shutting Down The Computer
mode to power-saving mode to conserve battery life. Similarly, when switching from battery power to AC power, the computer switches back to the high-performance mode. NOTE: In order to optimize computer performance, the system might not allow switching modes, or prompt you to switch modes. -
Page 73: Drives
Drives Identifying installed drives Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as other hard drives. To view the drives installed on the computer, select Start > Computer. Handling drives Drives are fragile computer components that must be handled with care. -
Page 74: Improving Hard Drive Performance
● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation. -
Page 75: Identifying Hp Protectsmart Hard Drive Protection Status
● The computer will not activate battery alarms set on the Alarms tab in Power Options properties. Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation. Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks: ●... -
Page 76: Replacing The Hard Drive
Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. - Page 77 Lift the hard drive cover up at an angle and remove it from the computer (2). Disconnect the hard drive cable from the system board (1). Lift the hard drive out of the hard drive bay (2). Disconnect the hard drive cable from the hard drive (1). Remove the screws (2) that secure the protective cover to the hard drive.
- Page 78 Slide the protective cover (3) off the hard drive. To install a hard drive: Slide the protective cover (1) on to the hard drive. Replace the screws (2) that secure the protective cover to the hard drive. Connect the hard drive cable to the hard drive (3). Insert the hard drive into the hard drive bay at a 45-degree angle (1).
- Page 79 Connect the hard drive cable to the hard drive connector on the system board (2). Align the tabs on the hard drive cover with the notches on the computer. Close the cover (1). Tighten the hard drive cover screws (2). Align the tabs (1) on the memory/wireless module compartment cover with the notches on the computer.
- Page 80 Close the cover (2). Tighten the memory/wireless module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Drives...
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Page 81: External Devices
External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. -
Page 82: Using An Esata Device
To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area). - Page 83 CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).
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Page 84: External Media Cards
External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs, as well as with other computers. The Digital Media Slot supports the following digital card formats: ●... -
Page 85: Removing A Digital Card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. -
Page 86: Memory Modules
Memory modules Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. - Page 87 Lift the memory/wireless module compartment cover (2) away from the computer. Remove the memory module from the expansion memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
- Page 88 Insert a memory module in the expansion memory slot: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: edges only. Do not touch the components on the memory module, and do not bend the memory module.
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Page 89: Upgrading A Memory Module In The Primary Memory Module Slot
Tighten the memory/wireless module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot The primary memory module slot is stacked below the expansionary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: Save your work. - Page 90 Lift the memory/wireless module compartment cover (2) away from the computer. NOTE: If a memory module is installed in the expansion memory module slot, first remove the expansion memory module. Remove the memory module from the primary memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
- Page 91 Insert a memory module in the primary memory module slot: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
- Page 92 Tighten the memory/wireless module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 9 Memory modules...
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Page 93: 10 Security
10 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the these features: ●... -
Page 94: Setting Passwords In Windows
You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ●... -
Page 95: Administrator Password
Password Power-on password* *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. -
Page 96: Entering An Administrator Password
Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. -
Page 97: Using Firewall Software
Norton Internet Security software and for purchasing extended update service are provided within the program. To view and access Norton Internet Security, select Start > All Programs > Norton Internet Security. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. -
Page 98: Using The Fingerprint Reader
Using the fingerprint reader Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ●... -
Page 99: Registering Fingerprints
Registering fingerprints A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password. To register one or more fingerprints, follow these steps: In Windows, click the DigitalPersona Personal icon in the notification area, at the far right of the taskbar. -
Page 100: Using Your Registered Fingerprint To Log On To Windows
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: Immediately after you have registered your fingerprints, restart Windows. Swipe any of your registered fingers to log on to Windows. Chapter 10 Security... -
Page 101: 11 Hp Quickweb
Disabling and enabling QuickWeb To disable or reenable QuickWeb from within the Windows operating system: Select Start > All Programs > HP QuickWeb. The HP QuickWeb Installer folder is displayed. Click HP QuickWeb Configuration Tool. Select the Enable QuickWeb check box. -
Page 102: 12 Setup Utility
12 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. -
Page 103: Navigating And Selecting In Setup Utility
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or ●... -
Page 104: Exiting Setup Utility
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●... -
Page 105: Diagnostics Menu
Select Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Enable/disable Card Reader/1394 Power Saving. Enable/disable Fan Always On. When enabled, the computer fan will always be on. -
Page 106: 13 Software Updates
13 Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named installing and troubleshooting the file. -
Page 107: Downloading A Bios Update
Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates. - Page 108 To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.
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Page 109: 14 Backup And Recovery
HP Recovery drive is listed in the window. Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. -
Page 110: Backing Up Your Information
Note the following guidelines before creating recovery discs: ● You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required. NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs, are not compatible with the Recovery Manager software. -
Page 111: Using Windows Backup And Restore
● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required. -
Page 112: Restore To A Previous Date And Time
NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. - Page 113 ● Turn on or restart the computer, and then press Startup Menu” message is displayed at the bottom of the screen. Then, press HP Recovery. Click System Recovery in the Recovery Manager window. Follow the on-screen instructions. while the “Press the ESC key for...
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Page 114: Index
Index Symbols/Numerics 1394 Power Saving 95 AC adapter connecting 53 identifying 10 testing 54 action keys decreasing screen brightness 27 decreasing the speaker volume 28, 32 Help and Support 27 identifying 4 increasing screen brightness 28 increasing the speaker volume 28, 32 muting or restoring the speaker volume 28, 32 playing the next track/section... - Page 115 29 End 29 Home 29 page down 29 page up 29 using 29 HP Mobile Broadband Module 17 HP Mobile Broadband Module serial number label 11 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64...
- Page 116 4 esc 4 fn 4 Windows applications 4 Windows logo 4 labels Bluetooth 11 HP Mobile Broadband Module 11 Microsoft Certificate of Authenticity 11 regulatory 11 service tag 10 SIM 11 wireless certification 11 WLAN 11 LAN Power Saving 94...
- Page 117 18 SIM label 11 Sleep exiting 50 initiating 50 software Disk Cleanup 64 Disk Defragmenter 64 HP Wireless Assistant 13 MediaSmart 34 updating 96 using 34 solid-state drive (SSD) 63, 99, 102 speakers 5, 32 storing battery 61 supported discs 100...
- Page 118 Windows, passwords set in 84 wireless antennas 8 Wireless Assistant software 13 wireless certification label 11 wireless controls action key 13 HP Wireless Assistant software 13 operating system 13 wireless icon 12 wireless light 2, 13 wireless module compartment, identifying 8...