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32L310U18 / 49L510U18 / 55L510U18 32" 720p / 49" 1080p / 55" 1080p 60Hz LED TV
Problem
Solution
The
/INPUT
• Unplug the power cord, wait a
button does not
work.
TV keeps
• Make sure that the sleep timer
turning off.
A retail banner
• You selected Store Mode when
is displayed.
CEC-compatible devices
Problem
Solution
My TV is not
• Make sure that the HDMI cable
displaying the
video from the
connected CEC
• Make sure that the device is
device.
• Make sure that the device is a
• Press INPUT and make sure that
• Make sure that the HDMI-CEC
• Try adjusting the TV picture. See
74
few seconds, then plug the cord
back in and turn on your TV.
is not turned on. See
Setting the
sleep timer
on page 66.
you ran the Initial Setup wizard.
Go to the Installation menu,
highlight Store / Home Mode,
press
or
to select Home,
then press ENTER.
is connected securely to your
TV and the device.
connected to your TV with an
HDMI cable.
CEC device. See the
documentation that came with
the device for more
information.
the correct video input source is
selected. See
Selecting the
video input source
on page 40.
Control feature is turned on.
See
Turning HDMI-CEC Control
on or off
on page 44.
Adjusting the TV picture
on
page 49.
Problem
My TV is not
playing the
audio from the
connected CEC
device.
www.tv.toshiba.com
Solution
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings
page 54.
• Make sure that the TV speakers
are turned on and not muted.
See
Adjusting sound settings
on page 54.
• Make sure that the HDMI-CEC
Control feature is turned on.
See
Turning HDMI-CEC Control
on or off
on page 44.
• If you have connected an
HDMI CEC audio receiver, adjust
the volume on the receiver.
When your TV detects an audio
receiver, the TV speakers may
turn off and sound plays
through receiver speakers only.
• If you are using a home theater
system, soundbar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, soundbar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, soundbar, or external
speaker system and have
connected with a digital optical
cable, go to the Sound menu,
highlight Digital Audio
Output, then press ENTER.
Highlight Audio Format, then
press ENTER. Press
select PCM, then press ENTER.
See the Digital Audio Output
option in
Adjusting sound
settings
on page 54.
on
or
to
- Quick Links:
- Power/Input Button
- Remote Control
- Troubleshooting
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