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Troubleshooting and tips
The printer does not print
Printer doesnotprint
Cause
The printer is not switched on.
The printer is not connected correctly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
The wireless connection to a network does not work
Thewireless connectiontoanetwork does notwork
Cause
The wireless component is disabled.
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
SmartCard reader is not recognised.
Cause
Chip card inserted incorrectly.
SmartCard PIN forgotten
Cause
PIN forgotten
86
Troubleshooting
► Make sure that the printer is switched
on and ready for operation (refer to the
documentation supplied with the printer).
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check that the data cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
Troubleshooting
► Switch the wireless component on (see
"Switching the wireless components on and
off", Page
50).
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help files.
Troubleshooting
► Check if you inserted your SmartCard into
the SmartCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting
► If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.
Fujitsu
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