Related Manuals for HP 14-bw0 Series
Summary of Contents for HP 14-bw0 Series
- Page 1 HP 14 Laptop PC (AMD) * Model numbers: 14-bw0xx HP 14g Laptop PC * Model numbers: 14g-bx0xx HP 14q Laptop PC * Model numbers: 14q-by0xx Maintenance and Service Guide...
- Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions of Intel, Celeron, and Pentium are trademarks of Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 Getting to know your computer ........................5 Right side ................................5 Left side ................................. 6 Display ..................................8 Keyboard area ................................ 9 TouchPad ............................. 9 Lights ..............................10 Button ..............................11 Special keys ............................ - Page 6 Recovering using HP Recovery Manager ................... 79 What you need to know before you get started ............. 79 Using the HP Recovery partition (select products only) ..........80 Using HP Recovery media to recover ................80 Changing the computer boot order ................81...
- Page 7 9 Using HP PC Hardware Diagnostics (UEFI) ....................... 83 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............83 10 Specifications ............................85 Computer specifications ............................85 35.6-cm (14.0-in) display specifications ......................86 Hard drive specifications ............................. 87 M.2 solid-state drive specifications ........................
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Page 9: Product Description
Product description Category Description Discrete Product name HP 14 Laptop PC (Intel) √ √ * Model numbers: 14-bw0xx HP 14g Laptop PC √ √ * Model numbers: 14g-bx0xx HP 14q Laptop PC √ √ * Model numbers: 14q-by0xx Processor AMD Dual-Core processor √... - Page 10 Supports configuration without optical drive √ √ Camera/ mic HP TrueVision HD camera - activity LED, USB 2.0, HD BSI sensor, f2.0, 720p by 30 √ √ frames per second HP Camera – VGA camera, indicator LED, USB 2.0, f2.4, 480p by 30 frames per √...
- Page 11 Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter √ √ (non-vPro) ● Intel Dual Band Wireless-AC 3168 802.11AC 1x1 WiFi + BT 4.2 Combo Adaptor √ √ (non-vPro) External media HP Multi-Format Digital Media Reader √ √ card Support SD/SDHC/SDXC √ √ Push-pull insertion/removal √ √...
- Page 12 Category Description Discrete Power AC adapters √ √ 65-W EM √ √ 65-W √ 45-W √ 1 meter power cord √ √ Batteries √ √ 4-cell, 41-Whr Li-ion battery √ √ 3-cell, 31-Whr Li-ion battery √ Security fTPM 2.0 √ √...
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Page 13: Getting To Know Your Computer
Getting to know your computer Right side Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ●... -
Page 14: Left Side
Component Description NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Left side Component Description Power connector Connects an AC adapter. AC adapter and battery light ●... - Page 15 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
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Page 16: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Chapter 2 Getting to know your computer... -
Page 17: Keyboard Area
Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Keyboard area... -
Page 18: Lights
Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light Amber: Computer sound is off. ● ● Off: Computer sound is on. Chapter 2 Getting to know your computer... -
Page 19: Button
Button Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ● Sleep. When the computer is in the Sleep state, press the button briefly ●... -
Page 20: Special Keys
Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. -
Page 21: Action Keys
Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page ▲ To use an action key, press and hold the key. Icon Description Opens the Get started app. -
Page 22: Bottom
Bottom Component Description Battery lock Locks the battery in the battery bay. Battery bay Holds the battery. Battery release latch Releases the battery. Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. -
Page 23: Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display. ●... - Page 24 Chapter 2 Getting to know your computer...
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Page 25: Illustrated Parts Catalog
Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components... - Page 26 Item Component Spare part number Display assembly not spared NOTE: For display assembly spare part information, see Display assembly subcomponents on page Top cover/keyboard NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page Jet black 925307-xxx Snow white 925308-xxx...
- Page 27 Item Component Spare part number xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows 10 operating system For use in models with 2 GB of discrete graphics memory: AMD A9-9420P processor 925541-xx1 AMD A6-9220P processor 925540-xx1 For use in models with 2 GB of UMA graphics memory: AMD A9-9420P processor 925544-xx1 AMD A6-9220P processor...
- Page 28 Item Component Spare part number ● Marine blue 925325-001 ● Snow white 925323-001 ● Empress red 925657-001 Jack black 925322-001 ● For use in models without an optical drive: ● Pike/natural silver 925332-001 ● Silk gold 925333-001 ● Smoke gray 925330-001 ●...
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Page 29: Display Assembly Subcomponents
Display assembly subcomponents Item Component Spare part number Display bezel 925335-001 Raw display panel (35.6-cm [14.0-in]) FHD, anti glare 821816-006 FHD, BrightView 847660-009 HD, anti glare 916357-005 HD, BrightView 847664-009 Camera/microphone module 919471-007 919472-007 Display assembly subcomponents... - Page 30 Item Component Spare part number Hinge covers Right, jack black 925357-001 Left, jack black 925358-001 Right, jack black 925359-001 Left, jack black 925360-001 Right, textured black 925361-001 Left, textured black 925362-001 Hinge Kit (left and right) 925356-001 Display cable (includes display panel cable and camera/microphone cable) 925342-001 Antenna (includes wireless antenna cable and transceiver) 925314-001...
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Page 31: Mass Storage Devices
Mass storage devices Item Component Spare part number Hard drive, SATA; does not include brackets, connector board, or cable): 1-TB, 5400-rpm 778192-005 500-GB, 5400-rpm 778186-005 Hard drive bracket 925354-001 Solid-state drive, M.2 256 GB 865902-018 128 GB 827560-049 Solid-state drive bracket 925355-001 Optical drive (DVD+/-RW Double-Layer SuperMulti) 920417-001... -
Page 32: Cables
Item Component Spare part number Marine blue 925339-001 Jack black 925336-001 Snow white 925337-001 Empress red 925658-001 Optical drive bracket 925353-001 Cables Item Component Spare part number USB board cable 925343-001 TouchPad button board cable 925344-001 TouchPad cable 925346-001 Power button board cable 925345-001 Chapter 3 Illustrated parts catalog... -
Page 33: Miscellaneous Parts
Miscellaneous parts Component Spare part number HP Smart AC adapter (4.5 mm, non-PFC) 65-W 710412-001 65-W, for use in Argentina 710340-850 65-W, EM, for use in India and the People’s Republic of China 913691-850 45-W 741553-850 45-W, for use in Argentina... - Page 34 Chapter 3 Illustrated parts catalog...
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Page 35: Removal And Replacement Procedures Preliminary Requirements
Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 36: Drive Handling
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 37: Packaging And Transporting Guidelines
Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V... - Page 38 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
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Page 39: Removal And Replacement Procedures For Customer Self-Repair Parts
Self-Repair is supported in your location. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures... -
Page 40: Battery
Battery Description Spare part number 4-cell, 41-Whr, 2.8-Ah Li-ion battery 919701-850 3-cell, 31-Whr, 2.8-Ah Li-ion battery 919700-850 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 41: Optical Drive
Optical drive Description Spare part number DVD+/-RW Double-Layer SuperMulti Drive 920417-001 Optical drive bracket 925353-001 Optical drive bezel Pike/natural silver 925340-001 Silk gold 925341-001 Smoke gray 925338-001 Marine blue 925339-001 Jack black 925336-001 Snow white 925337-001 Empress red 925658-001 Before removing the optical drive, follow these steps: Shut down the computer. - Page 42 If it is necessary to remove the optical drive bezel, insert a paper clip into the release hole (1) to disengage the bezel. Press the tab (2) to release the bezel from the drive. Rotate the side of the bezel (3), and the remove it (4).
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Page 43: Removal And Replacement Procedures For Authorized Service Provider Parts
Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures... - Page 44 Remove the display bezel (4). To remove the camera/microphone module: Position the display assembly with the top edge toward you. Pry up to disengage the camera/microphone module from the adhesive that secures it to the display (1). Disconnect the cable (2) from the module. To remove the display panel: Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
- Page 45 Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the top of the enclosure. Rotate the display panel onto the keyboard (2) to gain access to the display cable connection on the back of the panel. On the back of the display panel, release the adhesive strip that secures the display panel cable to the display panel, and then disconnect the cable (1).
- Page 46 Remove the display panel from the computer (2). Reverse this procedure to reassemble and install the display assembly components. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
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Page 47: Bottom Cover
Bottom cover Description Spare part number Bottom cover for use in models with an optical drive: ● Pike/natural silver 925326-001 ● Silk gold 925327-001 ● Smoke gray 925324-001 ● Marine blue 925325-001 ● Snow white 925323-001 Empress red 925657-001 ● ●... - Page 48 Remove the 6 Phillips PM2.5×12.0 screws (2) that secure the bottom cover to the computer. Use a plastic, non-marking tool (1) to pry the bottom cover from the computer (2). Reverse this procedure to install the bottom cover. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
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Page 49: Wlan Module
WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 901229-855 Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855 Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter 927235-855 Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855... - Page 50 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
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Page 51: Memory Module
Memory module Description Spare part number Memory modules 8-GB 862398-855 4-GB 862397-855 2-GB 864271-855 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 52: Hard Drive
Hard drive Three different SKUs related to storage are offered: ● Hard drive only ● M.2 solid-state drive only Hard drive and M.2 solid-state drive ● For hard drive only models, install the hard drive into hard drive bay. For solid-state drive only models, install the solid-state drive into the solid-state drive adapter bracket, and then into the hard drive bay. - Page 53 Pull the hard drive assembly away from connector (2), and the remove the hard drive assembly from the computer (3). To remove the hard drive bracket from the hard drive, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the hard drive. Component replacement procedures...
- Page 54 Remove the hard drive bracket from the hard drive (2). Reverse this procedure to reassemble and install the hard drive. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
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Page 55: M.2 Solid-State Drive/Emmc Adapter Bracket
M.2 solid-state drive/eMMC adapter bracket Three different SKUs related to storage are offered: ● Hard drive only ● M.2 solid-state drive only ● Hard drive and M.2 solid-state drive For hard drive only models, install the hard drive into hard drive bay. For solid-state drive only models, install the solid-state drive into the solid-state drive adapter bracket, and then into the hard drive bay. -
Page 56: M.2 Solid-State Drive (Ssd) Or Emmc Module
M.2 Solid-state drive (SSD) or eMMC module Description Spare part number M.2 solid-state drive, 256 GB 865902-018 M.2 solid-state drive, 128 GB 827560-049 eMMC module, 128 GB 833958-007 eMMC module, 64 GB 786461-013 eMMC module, 32 GB 779066-023 Before removing the solid-state drive, follow these steps: Shut down the computer. -
Page 57: Fan
Description Spare part number 925352-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. - Page 58 Remove the fan from the computer (3). Reverse this procedure to install the fan. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
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Page 59: Touchpad Button Board
TouchPad button board Description Spare part number TouchPad button board 925365-001 TouchPad button board cable 925344-001 TouchPad cable 925346-001 Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 60: Heat Sink Assembly
Heat sink assembly NOTE: The heat sink assembly spare part kit includes replacement thermal materials. Description Spare part number Heat sink for use in models with a fan and with UMA graphics memory 925451-001 Heat sink for use in models without a fan and with UMA graphics memory 929053-001 Heat sink for use in models with discrete graphics memory 925452-001... - Page 61 Figure 6-1 Discrete graphics Discrete graphics Thermal paste is used on the processor and associated heat sink area (1)(2), as ● well as the graphics chip and associated heat sink area (3)(4). Component replacement procedures...
- Page 62 Figure 6-2 UMA graphics UMA graphics Thermal paste is used on the heat sink (1) and the processor (2). ● Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
- Page 63 Figure 6-3 UMA graphics (fanless) UMA graphics (fanless) Thermal paste is used on the heat sink (1) and the processor (2). ● Reverse this procedure to reassemble and install the heat sink assembly. Component replacement procedures...
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Page 64: Speakers
Speakers Description Spare part number Speakers (includes left and right speakers and cable) 925376-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. - Page 65 Lift up and remove the speakers from the computer (4). Reverse this procedure to install the speakers. Component replacement procedures...
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Page 66: Usb Board
USB board Description Spare part number USB board 925450-001 Before removing the USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 67: System Board
System board NOTE: The system board spare part kit includes replacement thermal materials. Description Spare part number System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows 10 operating system For use in models with 2 GB of discrete graphics memory: AMD A9-9420P processor 925541-xx1... - Page 68 (6): TouchPad button board cable (7): Keyboard cable Remove the three Phillips PM2.5×3.5 screws (1) that secure the system board to the computer. Rotate the side of the board upward (2), and then lift the system board out of the computer (3). Reverse this procedure to install the system board.
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Page 69: Rtc Battery
RTC battery Description Spare part number RTC battery 746439-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 70: Display Assembly
Display assembly This section describes removing the display assembly and disassembling display subcomponents. You must remove the display from the computer to disassemble certain display subcomponents. You can remove the bezel, camera, and raw display panel without removing the display. See Display subcomponents (bezel, panel, camera) on page 35 for more information. - Page 71 Separate the display from the computer (3). If it is necessary to replace any of the display assembly subcomponents: To remove the display bezel: Flex the inside of the top edge (1), the left and right edges (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.
- Page 72 To remove the camera/microphone module: Position the display assembly with the top edge toward you. Pry up to disengage the camera/microphone module from the adhesive that secures it to the display (1). Disconnect the cable (2) from the module. To remove the display panel: Remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the top of the enclosure.
- Page 73 Rotate the display panel onto the keyboard (2) to gain access to the display cable connection on the back of the panel. NOTE: The display will not be connected to the computer as shown in the following image. On the back of the display panel, release the adhesive strip that secures the display panel cable to the display panel, and then disconnect the cable (1).
- Page 74 Remove the display panel from the computer (2). NOTE: The display will not be connected to the computer as shown in the following image. To remove the display hinges: Pull either side of each hinge cap to disengage it from the enclosure (1). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
- Page 75 Remove the caps from the hinges (2). Remove the two Phillips PM2.0×3.0 screws (1), and then lift the top display hinge (2) off the display. Remove the three broadhead Phillips PM2.5×3.0 screws (1) and the PM2.0×3.0 screw (2) that secure each hinge to the display enclosure. Component replacement procedures...
- Page 76 Remove the display hinges (3). To remove the wireless antennas an cables, release the cables from the clips built into the side of the display enclosure (1), and then remove the antennas and cables (2)(3). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
- Page 77 To remove the display/camera cable, remove the cable from the clips built into the side of the display enclosure (1), and then remove the cable from the display enclosure (2). Component replacement procedures...
- Page 78 Use the following image to determine proper cable routing around the hinges. If replacing the display enclosure, be sure that the subcomponents (including the camera/microphone module, the antenna receivers, and all associated cables and hardware) are transferred to the new enclosure.
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Page 79: Power Connector Cable
Power connector cable Description Spare part number Power connector cable 814142-013 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 80: Power Button Board
Power button board Description Spare part number Power button board 925366-001 Power button board cable 925345-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 81: Top Cover/Keyboard
Top cover/keyboard The top cover/keyboard spare part remains after all other spare parts have been removed. The top cover/keyboard spare part kit includes the keyboard and keyboard cable. In this section, the first table provides the main spare part number for the top cover/keyboard. The second table provides the country codes. - Page 82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
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Page 83: Using Setup Utility (Bios)
To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 84: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 85: Backing Up, Restoring, And Recovering
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 86: Using Windows Tools
HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. -
Page 87: Restore And Recovery
Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. -
Page 88: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 89: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. -
Page 90: Removing The Hp Recovery Partition (Select Products Only)
Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP Recovery media from the HP Recovery partition. -
Page 91: Using Hp Pc Hardware Diagnostics (Uefi)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. - Page 92 Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in-1 USB key. This tool can be used by HP authorized service providers to recover systems that have failed due to a corrupted BIOS. For more information about using the 3-in-1 USB key for BIOS crisis recovery, go to http://www.hp.com/go/...
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Page 93: 10 Specifications
10 Specifications Computer specifications Metric U.S. Dimensions Depth 240.0 mm 9.45 in Width 340.0 mm 13.39 in Height 23.7 mm 0.93 in Weight 1853 g 4.09 lb 3 cell battery 1900 g 4.19 lb 4 cell battery Input power Operating voltage and current 19.5 V dc @ 3.33 A –... -
Page 94: 35.6-Cm (14.0-In) Display Specifications
35.6-cm (14.0-in) display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1366x768 (HD) 1920x1080 (FHD) Surface treatment BrightView Anti glare Brightness 220 nits Viewing angle SVA (HD displays) UWVA (FHD displays) Backlight WLED Graphics adapter Thickness 3.0 mm Chapter 10 Specifications... -
Page 95: Hard Drive Specifications
Hard drive specifications 1-TB* 500-GB* Dimensions Height 7.0 mm or 9.5 mm 7.0 mm Length 100.4 mm 100.6 mm Width 69.9 mm 70.1 mm Weight 107.0 g 92.0 g Interface type SATA SATA Transfer rate Synchronous (maximum) 300 MB/sec 300 MB/sec Security ATA security ATA security... -
Page 96: M.2 Solid-State Drive Specifications
M.2 solid-state drive specifications 128-GB* 256-GB* Dimensions Height 1 mm 1 mm Length 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm Weight < 10 g < 10 g Interface type SATA-3 (6 Gbps) SATA-3 (6 Gbps) Transfer rate Sequential Read Up to 520 MB/s Up to 540 MB/s Random Read... -
Page 97: Dvd±Rw Supermulti Dl Drive Specifications
DVD±RW SuperMulti DL Drive specifications Component Value Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD- CD-R and CD-RW ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo- DVD+R, DVD+RW, DVD-R, DVD-RW, CD, Video CD), Multisession CD (Photo-CD, CD- DVD-RAM EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-... - Page 98 Chapter 10 Specifications...
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Page 99: 11 Power Cord Set Requirements
11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 100: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO... - Page 101 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75mm or 1.25mm conductor size.
- Page 102 Chapter 11 Power cord set requirements...
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Page 103: 12 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. - Page 104 Chapter 12 Recycling...
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Page 105: Index
Index camera light, identifying 8 drive light 5 AC adapter and battery 6 camera/microphone cable DVD±RW SuperMulti DL Drive action keys illustrated 22 specifications 89 identifying 12 removing 36, 64, 66 using 13 camera/microphone module electrostatic discharge 28 airplane mode key 13 illustrated 21 eMMC board antenna... - Page 106 22 power 5 external monitor 6 removing 36, 64, 66 RJ-45 (network) status 6 HDMI 6 HP PC Hardware Diagnostics (UEFI) product description 3 using 83 M.2 solid-state drive USB 2.0 5 HP Recovery Manager specifications 88 USB 3.x SuperSpeed 7 correcting boot problems 81 M.2 solid-state drive adapter bracket...
- Page 107 78 system 79 display 86 wireless antenna USB flash drive 80 DVD±RW SuperMulti DL Drive 89 illustrated 22 using HP Recovery media 78 hard drive 87 wireless antennas recovery media M.2 solid-state drive 88 removing 68, 69 creating 77...
- Page 108 100 Index...