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Samsung UN40MU6300 E-Manual
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Samsung UN40MU6300 E-Manual

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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com/register
Model______________ Serial No.______________
To directly go to the page that provides instructions
on how to use the manual for visually impaired users,
select the Learn the Menu Screen link below.
"Learn Menu Screen" Link

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Summary of Contents for Samsung UN40MU6300

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.______________ To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Learn the Menu Screen link below.

  • Page 2: Table Of Contents

    Contents Quick Guides Audio Input and Output Connections Connecting with an HDMI (ARC) cable Connecting the Samsung Smart Remote to the TV Connecting with a digital audio (optical) cable Connecting through a wireless network Using Smart Hub Connecting Bluetooth Devices...
  • Page 3 Using Timeshift Resetting Smart Hub Buttons and functions available while recording a program or Using a Samsung account Timeshift Creating and managing your Samsung account Using the Channel List Signing in to a Samsung account Editing channels Using the APPS Service...
  • Page 4 Picture and Sound Using Other Functions Running the accessibility functions Adjusting the Picture Quality Enabling voice guides for the visually impaired Enabling audio for the video description function Choosing a picture mode White text on black background (high contrast) Configuring advanced picture settings Enlarging the font (for the visually impaired) Setting the Viewing Environment for External Devices Learning about the remote control (for the visually impaired)
  • Page 5 Learn Menu Screen Before using the recording and schedule recording functions Using the Remote control Before using the timeshift function Orientation of the Samsung Smart Remote Read Before Using APPS Description of the Samsung Smart Remote Read Before Using the Internet...

  • Page 6: Quick Guides

    Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 7: Using Smart Hub

    Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Source Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source "...

  • Page 8: Using Voice Interaction

    This function is supported only in THE FRAME model. " For more information, refer to the provided user manual. Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " Availability depends on the specific model. Running Voice Interaction...
  • Page 9 If you say an accessibility-related command such as "Caption" or "Voice Guide," the command is applied ● directly and you will see a notification that the function is operating. When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and ●...

  • Page 10: Read Before Using Voice Interaction

    Read Before Using Voice Interaction Precautions for voice interaction To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung ● account." The supported voice interaction languages and features may differ by geographical region.

  • Page 11: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 12: Updating The Tv Automatically

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the web. You can also turn Remote Management on and off.

  • Page 13: Finding The Contact Information For Service

    About This TV You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 14: Connections

    Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.

  • Page 15: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
  • Page 16 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless network Select your wireless network. Refresh "...

  • Page 17: Troubleshooting Internet Connectivity Issues

    Resetting Your Network Settings General Network Reset Network Restore the network settings to the factory default. Changing the name of the TV on a network Settings General System Manager Device Name You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

  • Page 18: Troubleshooting Wireless Internet Connectivity Issues

    IP auto setting failed Configure the settings in Settings. Make sure that the DHCP server is enabled on the router, and then reset the router. Unable to connect to the network Check all Settings. After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again.

  • Page 19: Connecting Video Devices

    IP auto setting failed Configure the settings in Settings. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in. Enter the correct password if required. Unable to connect to the network Check all Settings.

  • Page 20: Connecting With A Component Cable (Only For Models With Component In / Av In)

    Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.

  • Page 21: Connecting With A Composite Cable (Only For Models With Component In / Av In)

    Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the Composite connection, you can enjoy the resolution up to 480i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable.

  • Page 22: Audio Input And Output Connections

    Connecting through a wireless network You can connect the TV to a Samsung wireless audio device through your wireless network. The two devices must be connected to the same network. For more information about the connection and its use, refer to the user manual of the audio device.

  • Page 23: Connecting Bluetooth Devices

    Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide Source Connection Guide) and to the speakers' user manuals. " This function is not available on certain models in specific geographical areas. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.

  • Page 24: Connecting A Mobile Device

    Sharing content through the Smart View app When you install and then run the Samsung Smart View App on your mobile device, you can play the mobile device's multimedia content on your TV. You can download the app from Google Play Store, Samsung Apps, or the App Store.

  • Page 25: Managing A Mobile Device

    Managing a Mobile Device Settings General External Device Manager Device Connect Manager Access Notification ● Set whether to display a notification when a mobile device attempts to connect to the TV for the first time. Device List ● View and manage a list of mobile devices that have requested permission to connect to the TV. Switching between external devices connected to the TV You can switch between TV programs and the content of external devices.

  • Page 26: Editing The Name And Icon Of An External Device

    Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen. Edit Information Add to Home Source Source " The image on your TV may differ from the image above depending on your model and geographical area. Move the focus to a connected external device.

  • Page 27: Using Additional Functions

    " This function is not available on certain models in specific geographical areas. " For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote." Connection Notes When connecting an external device, note the following.

  • Page 28: Connection Notes For Audio Devices

    DVD/BD player or a set-top-box via HDMI, network standby mode will be automatically activated. In this network standby mode, the TV continues to detect and connect HDMI Devices. This function can be deactivated by pressing the following buttons on the remote control: On the Samsung Smart Remote: (up directional button) (left directional button) –...

  • Page 29: Connection Notes For Computers

    Connection notes for computers For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported ● Resolutions)." As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, ●...

  • Page 30: Remote Control And Peripherals

    Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote. - 25 -...
  • Page 31 (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

  • Page 32: About The Samsung Smart Remote (The Frame)

    About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote. - 27 -...
  • Page 33 (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

  • Page 34: Connecting To The Samsung Smart Remote

    Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 35: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote."...

  • Page 36: Controlling The Tv With A Keyboard

    Controlling the TV with a Keyboard Connecting a keyboard makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Connecting a Bluetooth keyboard Settings General External Device Manager Keyboard Manager Add Bluetooth Keyboard "...
  • Page 37 Setting up the keyboard Settings General External Device Manager Keyboard Manager, you can set the following functions. Keyboard Language ● Keyboard Type ● Entering Text using the On-Screen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV. Recommended text Options Predict Next Character...

  • Page 38: Entering Text Using The Remote Control's Microphone And The On-Screen Qwerty Keyboard

    When the QWERTY keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

  • Page 39: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some of the Smart Hub services are paid services.
  • Page 40 On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen. Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.
  • Page 41 Search You can search the apps or games in Smart Hub services. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV. " To use this feature, the TV must be connected to the Internet. "...

  • Page 42: Launching Smart Hub Automatically

    Samsung Account Privacy Policy after logging in to your Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. - 37 -...

  • Page 43: Signing In To A Samsung Account

    General System Manager Samsung Account My Account Edit profile " To change the account information, you must be logged in to your Samsung account. Managing payment information saved on the TV Settings General System Manager Samsung Account My Account Payment Info "...
  • Page 44 Viewing the user agreement and privacy policy Settings General System Manager Samsung Account My Account Samsung Account Privacy Policy " To view the user agreement and privacy policy, you must be logged in to your Samsung account. - 39 -...

  • Page 45: Using The Apps Service

    The image on your TV may differ from the image above depending on your model and geographical area. Sign In Selecting Sign In displays the Samsung Account screen on which you can create a Samsung account or log in to the system. - 40 -...

  • Page 46: Installing And Running An App

    App Search You can search for available apps. Settings You can manage the installed apps. Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install.

  • Page 47: Managing Purchased Or Installed Apps

    Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : On Delete Add to Home Lock Move Reinstall View Details " The image on your TV may differ from the image above depending on your model and geographical area. Removing an app Select an app to delete.

  • Page 48: Rating Apps

    Locking and unlocking apps Select an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager...

  • Page 49: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 50: Playing Pictures/Video/Music

    To connect the TV to a computer, refer to "Connecting a Computer." " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. " To connect the TV to a mobile device, refer to "Connecting a Mobile Device."...

  • Page 51: Playing Media Content

    Sort By Sorts the content list by title, date, or channel. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. " You can delete only the recorded content. To delete content, change the Filter By option to Recorded.

  • Page 52: Using The Music Service

    Using the Music Service This service is a music service app that recommends songs. Music Music Featured " The image on your TV may differ from the image above depending on your model and geographical area. This service is a music service app that works with other music apps to recommend songs. You can search for and hear songs that you want.

  • Page 53: Using The Sports Service

    Using the Sports Service This service displays information about your favorite sports teams. Sports Sports On Now Upcoming " The image on your TV may differ from the image above depending on your model and geographical area. This service displays the match or game schedules of your favorite sports teams and the results. "...

  • Page 54: Using The Tv Plus Service

    You can search for movies, dramas, and TV shows you want to view. Settings You can check your account, payments, and purchases. Account and Payment ● You can check your Samsung account and your payments for paid content. Link UltraViolet™ ● To purchase content with the TV PLUS app, you must have an UltraViolet™...

  • Page 55: Using Voice Interaction

    Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " Availability depends on the specific model. Running Voice Interaction Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.

  • Page 56: Read Before Using Voice Interaction

    Guide. Read Before Using Voice Interaction Precautions for voice interaction To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung ● account." The supported voice interaction languages and features may differ by geographical region.
  • Page 57 Searched results may not provide complete results. ● You may be required to pay for some apps. Consequently, you may encounter a service application or contract. ● To change the current channel by saying channel names as voice commands, you must finish Set Up Your ●...

  • Page 58: Tv Viewing

    TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Channel List...
  • Page 59 To start Scheduled viewing, Scheduled recording, and other function for a program listed in the Guide, first move the cursor to it and then operate the remote control as follows: For a program currently being broadcast: Press and hold the Select button. –...

  • Page 60: Recording Programs

    Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. " This function is not available in the U.S.A. and Canada. " Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information.

  • Page 61: Managing The Schedule Recording List

    Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save. "...

  • Page 62: Viewing Recorded Programs

    Viewing recorded programs Live TV Recordings Recordings Select a file containing a recording from the list. The file is played back. " Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to "Buttons and functions available while recording a program or Timeshift."...

  • Page 63: Editing A Schedule Viewing

    Editing a schedule viewing (U.S.A and Canada) Live TV Schedule Manager (Other countries) Live TV Recordings Schedules " You can set up a maximum total of 30 Schedule Viewing Schedule Recording entries. Setting the Schedule Viewing Time (U.S.A and Canada) Live TV Schedule Manager Edit...

  • Page 64: Buttons And Functions Available While Recording A Program Or Timeshift

    " Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions." " For more information about control buttons, refer to "Buttons and functions available while recording a program or Timeshift." Buttons and functions available while recording a program or Timeshift "...

  • Page 65: Using The Channel List

    Pause / Play ● You can use the following functions when the video is paused. (Note that with the video paused, the TV does not play audio.) Slow Rewind Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by –...

  • Page 66: Editing Channels

    Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels Edit Channels screen contains the following icons: : A favorite channel ● : A locked channel. ● Re-registering and deleting a channel Removing registered channels To remove a channel, select it, and then select Delete.

  • Page 67: Using Program Rating Lock

    Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock Settings, you must enter the security PIN.

  • Page 68: Viewing And Selecting Channels On Favorites Lists Only

    Viewing and selecting channels on Favorites lists only Live TV Channel List Press the right directional button on your remote control. Select Favorites. Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list appear.

  • Page 69: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, select Antenna to choose or Cable. " You do not need to use this function if your TV is connected to a cable or satellite box. Scanning for available channels Settings Broadcasting...

  • Page 70: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.
  • Page 71 Tint (G/R) ● Apply Picture Settings ● Digital Clean View ● Auto Motion Plus Settings ● " When LED Clear Motion is set to On, the screen appears darker than when it is Off. Local Dimming ● " This function is not available on certain models in specific geographical areas. Contrast Enhancer ●...

  • Page 72: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™...

  • Page 73: Registering The Tv As A Divx-Certified Device (Watching For Pay Divx Movies)

    Registering the TV as a DivX-certified device (watching for pay DivX movies) Settings General External Device Manager DivX® Video On Demand " Digital Rights Management (DRM) is a technical security mechanism that protects the content provider's copyright. " You can watch recorded movies or free DivX movies without registration. "...

  • Page 74: Adjusting The Sound Quality

    Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. Standard ● Optimized ●...

  • Page 75: Using The Sound Support Functions

    You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices...

  • Page 76: Listening To The Tv Through A Multiroom Speaker

    After you have configured the surround effect, you can hear the TV's audio through the Multiroom speaker(s). " The Surround Setup function is only available when at least one Samsung Multiroom Link compatible speaker is connected to the TV. "...

  • Page 77: System And Support

    System and Support You can configure system and support settings such as time, screen burn protection, software update, etc. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the current time Settings General System Manager Time...

  • Page 78: Using The Timers

    Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. " This function is only available when the Clock Mode is set to Auto. Time Zone ●...

  • Page 79: Using The Screen Burn Protection And Energy Saving Functions

    Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings General System Manager Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues for two hours, the screen burn protection function can be activated automatically to protect the screen from burned- in after-images.

  • Page 80: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 81: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...

  • Page 82: Enabling Voice Guides For The Visually Impaired

    Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, various content in the Web Browser, and in Search.

  • Page 83: Learning About The Remote Control (For The Visually Impaired)

    Learning about the remote control (for the visually impaired) Settings General Accessibility Learn TV Remote This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. To return to the previous screen, press the button twice.

  • Page 84: Listening To The Tv Through Bluetooth Devices (For The Hearing Impaired)

    If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to 0000. On the Samsung Smart Remote: → Volume Up →...
  • Page 85 You can view the list of event messages generated by the TV. View Notifications appears on the screen when events such as an update release for an app or a Samsung account login/logout occurs. " To delete all notifications, select Delete All.

  • Page 86: Checking Digital Channel Signal Info And Strength

    Checking digital channel signal info and strength Settings Support Self Diagnosis Signal Information " If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception. Restoring the TV to the factory settings Settings Support...

  • Page 87: Troubleshooting

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the web. You can also turn Remote Management on and off.

  • Page 88: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 89: There Is A Problem With The Picture

    Pb, Pr, and Y jacks are plugged into their proper connectors. If the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 90 TV and connect it to the AV In (Yellow) input jack. " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance.

  • Page 91: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

  • Page 92: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! “Weak or No Signal” Select Source to confirm that the correct input source has been selected. displayed in TV mode/ If the TV is not connected to a cable or satellite box, run Auto Program...

  • Page 93: The Tv Won't Connect To The Internet

    The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect to Make sure the TV has a network connection ( Settings General Network...

  • Page 94: Anynet+ (Hdmi-Cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

  • Page 95: I Have Trouble Launching/Using Apps

    Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.
  • Page 96 Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The The TV is hot.
  • Page 97 The problem Try this! Check the cable connections and reconnect them. There is an intermittent loss Loss of audio or video can be caused by using overly rigid or thick cables. of audio or video. Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall, we recommend using cables with 90-degree connectors.

  • Page 98: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions " Recording is not supported in the U.S.A. and Canada. To set up a Schedule Recording, you must first set the TV's clock.

  • Page 99: Before Using The Timeshift Function

    When using the Record or Schedule Recording function, the actual recording may start a second or two later ● than the specified time. If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external ●...

  • Page 100: Read Before Using Apps

    Read Before Using APPS Read this information before using APPS. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.

  • Page 101: Read Before Using The Internet

    Read Before Using the Internet Read this information before using the Internet. Internet is not compatible with Java applications. ● You can download the supported types of files, such as videos, mp3 files, and images, but you cannot ● download files that are not supported by the TV. If you attempt to download an unsupported file, you will receive an error message instead.

  • Page 102: Read Before Playing Photo, Video, Or Music Files

    Certain files, depending on how they are encoded, may not play on the TV. ● Certain files are not supported on all models. ● UHD Video Pack contens is not suppoted with 2017 Samsung UHD TVs. ● - 97 -...

  • Page 103: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...

  • Page 104: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...

  • Page 105: Supported Video Codecs

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 4096 x 2160 3840 x 2160: 60 HEVC (H.265 - Main, Main10) *.avi Motion JPEG 3840 x 2160 *.mkv *.asf *.wmv...
  • Page 106 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...

  • Page 107: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...

  • Page 108: Installing An Anti-Theft Lock

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

  • Page 109: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● " An HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to...

  • Page 110: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz.

  • Page 111: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...

  • Page 112: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the supported resolution for video signals. CEA-861 Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i...

  • Page 113: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function is not available on certain models in specific geographical areas. Restrictions on using Bluetooth You can't use Bluetooth devices and the Surround feature simultaneously. ●...

  • Page 114: Blocking Programs Based On Their Tv Rating

    Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.

  • Page 115: Blocking Movies Base On Their Movie Rating (Mpaa)

    Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.”...

  • Page 116: Blocking Programs Based On Their Canadian French Rating

    Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.

  • Page 117: Buttons And Functions

    Buttons and Functions Review available media playback, control, and record buttons and descriptions of how they are used. " The available buttons and functions may differ with the content you are viewing or playing. Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo, or recorded content.
  • Page 118 Zoom ● Zooms a photo in by up to a factor of 4. Screen Fit ● Fits a photo to the screen. Background Music ● During a slideshow, plays or pauses the background music. Options ● " The available options may differ with the model and content. Function Description Slideshow Speed...

  • Page 119: License

    The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http:// opensource.samsung.com) Open Source License Notice is written only English. "...
  • Page 120 THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.

  • Page 121: Accessibility Guidance

    Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. Using the Remote control Guide for Samsung Smart Remote and standard remote control. Orientation of the Samsung Smart Remote Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and thicker towards the bottom.
  • Page 122 Below the button are two thin horizontal silver rocker buttons, these are the only buttons that protrude ● from the remote. The one on the left is the volume button and the one on the right is the channel button. Push up from beneath or down from above to use these as rocker buttons to change channel or volume.

  • Page 123: Using The Accessibility Menu

    This teaching mode helps you to learn the location and operation of the buttons on the Samsung Smart Remote without affecting normal TV operation. Press the return button twice to return to the previous screen.

  • Page 124: Step By Step Instructions To

    Opening the accessibility short cut menu: On the Samsung Smart Remote there are two thin horizontal silver rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. You press and hold the volume...
  • Page 125 Turn Video Description on Press and hold the button on the remote. The Accessibility Shortcuts menu appears. Press the up or down arrow on the remote to move to and highlight the Video Description option. Press the Select button on the remote to turn Video Description on or off.

  • Page 126: Setting Accessibility Settings Using Voice Interaction

    There are many commands you can say to control the TV. These can be used together with Voice Guide to have voice input and voice output. You will need to use the Samsung Smart Remote for this and the TV must be connected to the Internet. To speak a command, press and hold the button (the round button near the top of the Samsung Smart Remote, directly below the LED power indicator and above the directional navigation pad).

  • Page 127: Using The Tv With Voice Guide On

    Open the channel list, use the up and down arrow buttons to move between channels, and then press Select. ● Use the number buttons directly on the standard remote control. ● Use the button on the Samsung Smart Remote to display the virtual numeric pad on the screen. ● - 122 -...
  • Page 128 Press the button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on screen and the focus is on the number 6.

  • Page 129: Using The Guide

    In the Guide, you can see only the TV programs scheduled after the current time. You can also open the Guide using Voice Interaction. Press and hold the button on your Samsung Smart Remote, and then say the command “guide”. " The information in the Guide is for digital channels only.
  • Page 130 When you open the Guide, a table grid of channels and programs is displayed. The top row shows Channel Filter being displayed then the day and times. Each row has a channel name on the left and programs on that channel on the right.
  • Page 131 Scheduled recording ● After selecting Schedule Recording, you can schedule recording for a broadcast scheduled program. " This function is not available in the U.S.A. and Canada. " For more information on Schedule Recording, refer to "Recording Programs." Detailed information ●...

  • Page 132: Setting Up A Schedule Viewing

    Setting Up a Schedule Viewing Configure the TV to show a specific channel or program at a specific time and date. icon appears next to programs that have been configured for a schedule viewing. Setting up a schedule viewing for a channel The Guide Screen ●...

  • Page 133: Using The Channel List

    Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programs on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right arrows to move to Live...

  • Page 134: Creating A Personal Favorites List

    Sort ● Sorts the list by Channel Number or by Name. " This option is only available on digital channels and may not always be available. Cable ● Allows you to choose between Air, and Cable. " This option is only available on certain models in specific geographical areas. Creating a Personal Favorites List Designate frequently watched channels as favorite channels.
  • Page 135 To add channels to a favorites list - Detail Open the Channel List. Press the right arrow to move to the Category List. Use the up and down arrow buttons to move to Favorites, and then press Select. You will see Favorites Lists 1 to 5.

  • Page 136: Recording

    Viewing and selecting channels on favorites lists only Live TV Channel List Open the channel list by pressing the Channel List button Press the right directional button on your remote control. Use the up and down arrow buttons to move within the list.

  • Page 137: Using The Instant And Schedule Recording Options From Program Info Window

    To record a program that is on later, move to the program in the guide, and then press Select. You will get a pop-up menu. Use the up and down arrows to move within this menu. Move to the Schedule Recording option, and then press Select.

  • Page 138: Changing The Recording Time

    Changing the recording time When recording a live program you can specify how long you want to record for. Press the button on the remote, press the left or right arrows to move to Edit Recording Time, and then press the Select button.

  • Page 139: Deleting A Recorded Program

    Smart Hub services are for pay services. To use a for pay service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account." " To use this feature, the TV must be connected to the Internet.
  • Page 140 The bottom row contains buttons to the left of Live TV. These are: Search – to search for data about channels, programs, movie titles, and apps in Smart Hub. ● Source – to select an external device connected to the TV ●...

  • Page 141: Displaying The Home Screen In Smart Hub

    Displaying the Home Screen in Smart Hub On the Home Screen, you can easily run apps you have used previously or frequently. The apps can also be moved on or deleted from the screen. Smart Hub has 2 rows. When it opens, the focus is on Live TV on the bottom row. The options on the top row change depending on the item selected in the bottom row.

  • Page 142: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 143: Using Voice Interaction

    Running Voice Interaction Press and hold the button on the Samsung Smart Remote. The TV will respond, saying "Speak now". Say the command you want, and then release the button. The TV will provide feedback about what it has understood, and then carry out the action.

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