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Anytime Entertainment Load video and music files to make a media library that goes anywhere. Working Remotely Check e-mail and edit Microsoft® Office documents anywhere in the world. Help & QuickStart Tour On-phone help is available anytime. Just press Start > Help and Quickstart. For more: www.motorola.com/support/9h...
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Introducing your new MOTO Q™ 9h wireless phone! Here’s a quick anatomy lesson. Navigation Key Navigate menus. Left Soft Key Web Browser Key Call/Answer Key Make & answer calls. Home Key Hold to open a quick list of options. Alt Key Calendar Key Contacts Key Note: All the illustrations, simulated screen and related images used in this manual are for reference only.
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Storage Card Slot Insert MicroSD memory card Micro USB Port Charge and connect phone accessories To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse, or bag. Note: All the illustrations, simulated screen and related images used in this manual are for reference only. There may be slight difference between the handset and keys and content of display used in this manual and those of your handset.
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Start Contacts If you need help while using your phone, see the Motorola Support Web site at www.motorola.com.hk Note: All the illustrations, simulated screen and related images used in this manual are for reference only. There may be slight difference between the handset and keys and content of display used in this manual and those of your handset.
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Motorola reserves the right to change or modify any information or specifications without notice or obligation.
main menu To open the menu from the home screen, press (the left soft key). Start Opera Google Tasks Windows Media Calendar Call History Messaging • Text Messages • MMS * • New E-mail Account Contacts ActiveSync * This is the standard menu layout. Your phone’s menu may be different.
2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.
If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.
defined as follows: Symbol Definition Important safety information follows. 032374o Do not dispose of your battery or mobile device in a fire. 032376o Your battery or mobile device may require recycling in accordance with local laws. 032375o Contact your local regulatory authorities for more information.
use if you are very tired. Caution About High Volume Usage Listening at full volume to music or voice through a headset may damage your hearing. Repetitive Motion When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body.
FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
Use and Care use and care To care for your Motorola phone, please keep it away from: liquids of any kind Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. extreme heat or cold Avoid temperatures below -10°C/14°F or above 45°C/113°F.
European Union Directives Conformance Statement Hereby, Motorola declares that this product is in compliance with EU Conformance • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives The above gives an example of a typical Product Approval Number.
Recycling Information Caring for the Environment by Recycling This symbol on a Motorola product means the product should not be disposed of with household waste. Disposal of your Mobile Telephone and Accessories Please do not dispose of mobile telephones or electrical accessories, such as chargers or headsets, with your household waste.
essentials about this guide Press the left and right soft keys to open menus and select options. Use the navigation key S to scroll to items, and press the center key s to select them. Left Soft Key Web Browser Call/Answer Home Navigation...
symbols This means a feature is network/subscription dependent and may not be available in all areas. Contact your service provider for more information. This means a feature requires an optional accessory. SIM card Caution: Don’t bend or scratch your SIM card. Keep it away from static electricity, water, and dirt.
battery battery installation essentials battery charging New batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. Your phone might take several seconds to start charging the battery. When finished, your display shows a full battery icon ^.
Select the program and press Menu > Kill. battery tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. • Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
• Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle. • It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
answer a call When your phone rings and/or vibrates, press N to answer. To “hang up, ” press O. • If you are busy when a call comes in, press Ignore to send the call directly to voicemail. • To put a call on hold, press N. To return to the call, press N again.
call a stored number Find it: Press Start > Contacts 1 Scroll to the number. 2 Press N. Your phone calls the contact’s default number. Tip: If you stored more than one number for a contact, select the contact to see the other numbers.
tips & tricks From the home screen (shown on page 25), you can use the following shortcuts: To... Do this... Press and hold X to open lock phone the quick options menu, then select Lock. open Icons for your most recently recently used features appear across used...
basics See page 1 for a basic phone diagram. display The home screen appears when you turn on the phone. To dial a number from the home screen, press number keys and N. Note: Your home screen may look different than this one.
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Status indicators can appear at the top of the home screen: 1 Voicemail Indicator – Shows when you have new voicemail. 2 Message Indicator – Shows C when you receive a new e-mail or text message. 3 Bluetooth™ Indicator – Shows E when Bluetooth power is on.
7 Profile Indicator – Shows when your ring style is set to Silent (Q) or Vibrate (<). No indicator appears when the ring style profile is Normal, Outdoor, or Automatic. Note: A % appears when the speakerphone is on (see page 31). 8 Battery Level Indicator –...
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Press b in a text entry view to select an entry mode: entry modes Enters the letter shown on a key (such as Q). Ã Enters the small symbol or number on the next key pressed (such as !), then returns to the previous text entry mode.
text prediction As you enter letters, your phone might try to predict the word. For instance, it might predict “program” when you enter “prog” . To accept the prediction, press S right. To see alternate predictions, hold S down. To enter a space after your characters (such as “prog”), press f.
handsfree speaker Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.
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2 Choose a password type that is either simple (4-digit number) or strong alphanumeric (a hard-to-guess password with at least 7 characters, including uppercase and lowercase letters, numerals, and punctuation). 3 Enter and confirm your password. 4 Press Done. To unlock the phone, press Unlock. When you see the unlock prompt, enter your password and press Unlock.
customize profiles Each profile uses a different set of sounds, ring styles, earpiece volume settings, or vibrations for incoming calls and other events. For example, the Outdoor profile volume is much louder than the Normal profile. Here are the profiles you can choose: Normal Vibrate Silent...
1 Scroll and highlight the sound you want to change, then press the navigation key S right or left to change it. 2 Press the Done key to save the sound setting. Note: If you download a sound file for a ring tone, it does not automatically save in the Sounds location.
You can specify the date and time style by changing the regional settings. Press Start > Settings > Regional Settings. home screen Set a photo or picture as a wallpaper (background) image or change your layout and color scheme on your home screen. Find it: Press Start >...
3 In ActiveSync on your PC, select Explore and double-click My Windows® Mobile device. 4 Double click My Documents, then double click My Pictures and paste the image into that folder. Note: If you download a picture file for a wallpaper, it might not automatically save in the My Pictures folder.
Compatible commercial and free applications are available on the Internet. For more information, see the downloads catalog on the Motorola Support Web site at: www.motorola.com.hk, or see your service provider’s Web site. Note: Applications written for previously...
calls To make and answer calls, see page 22. turn off a call alert You can use the side scroll keys to turn off the ringer before answering the call. recent calls Your phone keeps a list of incoming and outgoing calls, even for calls that didn’t connect.
options Delete/ Delete this call from the Delete List Call History. Save to Save this number to a contact. Contacts Send MMS Send a message to this number. Filter Filter all calls in the Call History list. For example, if you filter the list for all Missed Calls, it will only show the incoming phone calls that you did not answer.
Your phone shows the caller’s name and picture when they’re stored in your contacts, or Incoming Call when caller ID information isn’t available. You can set your phone to play a distinctive ringer ID for specific entries stored in your contacts (see page 75).
speed dial You can use speed dialing in two ways: quick access for up to 98 phone numbers and shortcuts to features found in the Start menu including e-mail, calendar, and Bluetooth™ Manager. To access speed dial entries, press and hold the single-digit speed dial number for one second.
menu shortcuts You can set a shortcut to open an application on your phone: 1 Press Start. 2 Scroll to the icon of the application you want a shortcut for and press Menu > Add Speed Dial. 3 In the Keypad Assignment, select the shortcut number to use.
three-way calling While connected to a call: 1 Place your current call on hold by pressing N. 2 Enter the number of the other person you wish to connect to a three-way call and press N. 3 Once you are connected to the other phone, you can press Swap to switch between the calls, or press Menu >...
To set up e-mail on your MOTO Q™ 9h, refer to your MOTOSTART Guide. If you have problems setting up email or synchronizing, please visit www.motorola.com.hk or call the Motorola Customer Support Center at (852)2506-3888. receive & read messages When you receive a message your...
Download the attachment, then select the file and follow the prompts to open it. When the document opens, you can move around the page using the navigation key S. • Excel spreadsheets: Select cells and enter numbers or text. Press Menu for options like save, cut, copy, paste, find, delete, and more.
Tip: Need to check your e-mail right now? Press Start > Messaging. Select the account to send and receive messages and press Menu > Send/Receive. The phone connects to your Internet e-mail server and sends and receives your messages. To stop this process, press Menu >...
3 Use the keypad to compose a message. 4 Press Send. Tip: In an e-mail or MMS message, you can insert a picture, voice note or file in the message, on the message area press Menu > Insert > Picture or Voice Note or File. Note: If you select to insert a voice note into the message, you will also need to record it.
3 Enter search criteria and press Search. 4 Scroll through the list of entries that appears. When you locate your contact, press N to make a call. Note: Although the entire GAL cannot be stored on your phone, once the contact is found, you can add the single contact to your contact list.
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features create and send e-mail Press Start > Messaging > (e-mail account), then press New Note: You must have your e-mail set up to send an e-mail (see page 62). To add a picture, voice note, or file to an e-mail message, open the message area and press Menu >...
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features view attachment While viewing the message, use the center key s to select the attachment. Note: You can view attachments only for file types that are supported by the phone. read old messages Press Start > Messaging > (e-mail account) Icons next to each message show if it is unread J, read H, urgent K, or has an attachment R.
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features download message objects If an e-mail message includes an attachment, when you open the message, the name of the attachment will appear highlighted. To download the attachment, select the highlighted attachment name. The attachment is downloaded the next time you synchronize or connect to your e-mail server.
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features mark a folder for synchronization When you synchronize your e-mail account with your PC, the same Inbox folders that are in Outlook on your PC are created on your phone. Press Start > Messaging > (e-mail account), then press Menu > Folders > Menu >...
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features manually send and receive e-mail Press Start > Messaging > (e-mail account), then press Menu > Send/Receive. call a phone number in e-mail Highlight a phone number in a message and press N. move e-mail to personal folder After you’re done reading the e-mail, press Menu >...
connections Bluetooth™ wireless Your phone supports Bluetooth wireless pairing (also called linking or bonding). You can pair your phone with a Bluetooth headset or car kit, or pair your phone with a computer to exchange and synchronize files. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas.
pair with a headset or handsfree device Before you try to pair your phone with a device, make sure your phone’s Bluetooth power is on and the device is on and ready in pairing or bonding mode (see the device user’s guide). You can pair your phone with multiple devices, but only use it with one headset device at a time.
Tip: To select an item, press the center key s. 3 Press Send. 4 Select the name of the device to send the file. 5 To cancel sending an item, press Cancel. use your phone as a PC remote You can use Bluetooth wireless and your phone as a remote control for your computer.
7 In the next window, make sure that “Show all devices” is chosen in the pull-down menu. Your computer should find your “SmartPhone. ” Make sure the box “Allow other Bluetooth devices to see this phone” is checked. Select your phone, and select Next.
Microsoft® Exchange Server (running the appropriate version software). For more information about this set-up, see the support information on page 84 and the Motorola support Web site at: www.motorola.com.hk. You can also contact your system administrator to set up this synchronization.
Note: If you are out of network coverage, and your phone tries to sync 3 times without finding a network, you will receive a notification. For more information, select View Status. Synchronization will resume when there is network coverage. sync with a computer Note: For information about connections (Bluetooth™...
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2 Connect your phone to your PC using a USB cable. Note: For more detailed information, see “Connecting a mobile device to a PC” in ActiveSync Help on your PC, the Microsoft Web Site for ActiveSync or the Motorola support Web site at www.hellomoto.com.
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sync with a Bluetooth™ connection Once Microsoft® ActiveSync or Windows® Mobile Device Center is installed on your PC, you can connect it to your phone and sync with a Bluetooth connection. Note: In order to use this feature, your PC must be equipped with Bluetooth wireless or a Bluetooth PC adaptor accessory.
modem-link You can use your phone as a modem to dial in to a network. To do this, you need a Bluetooth™ wireless or USB cable connection. Note: When you activate your phone as a modem-link, your phone’s e-mail, Web browsing, Microsoft®...
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Note: If you do not have the Getting Started Disc, or want the latest version of the device and computer drivers, go to www.motorola.com/support/9h. 2 In the Getting Started Disc application, go to the Additional Tools screen and select the Dial-Up Networking Software.
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4 On your phone, press Start > Settings > Connections > USB Device Type > Modem, and press Done. 5 Using the USB data cable, connect the phone to your PC. The driver is installed on your computer and ready for setting up a network connection.
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• Internet Connection: Connect using a dial-up modem • Connection Name: Enter a unique identifier for ISP name. • Number to Dial: *99# • Connection Availability: Anyone's Use • User Name: get this information from your service provider as required •...
disconnect modem-link To disconnect modem-link, you’ll need to perform steps on your computer and your phone. On your computer: 1 Go to task bar and right-click on the Network Connection icon. 2 Select Disconnect. Your computer disconnects the modem-link. On your phone, to return your phone to ActiveSync mode for USB connections, press Start >...
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Note: Not all Web file formats are supported. • To go to a Web page, press Action > Go to. Enter the address and press OK. • To go to a link in a Web page, use the navigation key S to highlight the link and then press the center key s.
entertainment take & send a photo Press e to open the camera viewfinder: Pictures & Videos IMAGE AREA Thumbnails Tip: In the camera viewfinder, press Menu to adjust picture settings such as mode, brightness, resolution, zoom, white balance, and flash. entertainment 1 Point the camera lens at the photo subject.
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• To send the photo in a multimedia message, select Send > MMS. • To send the photo with E-mail, select Send > E-mail. • To send the photo with Bluetooth™ wireless, select Send via Bluetooth. • To use the picture as the home screen, select Use as Home Screen.
picture options In the picture viewfinder press Menu > Options to open the Picture Options Menu. This menu can include the following options: option General Determine default picture sizes for e-mail and rotating picture settings. Slide Show Select default slide show settings.
1 Point the camera lens at the photo subject. 2 Press e or the center key s to begin recording a video. The viewfinder shows what the video is recording. 3 Press Stop to end recording the video altogether, or press Pause to pause recording and Resume to continue recording.
play a video clip For more video playback and Windows® Media Player features, see your MOTOSTART Guide. Find it: Press Start > Pictures & Videos > video clip > Play The video clip plays in the Windows Media Player. Windows Media 00:00 Now Playing Tip: To play video in full screen mode, press...
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option Video Options for showing in full screen and when to scale to fit window. Network Selects default network settings for streaming media. Library Determines if the player starts on the Library view. Skins Determine Windows® Media Player skin theme. Buttons Set playback button mapping.
other features Note: To open the main menu from your home screen, press Start. To scroll through the pages of menu options, press the navigation key S down. To select a menu option, press the center key s. advanced calling features call forwarding Set up or cancel call forwarding:...
contacts To store and call contacts, see page 23. features search for contact Enter the first few letters of the contact's name. The phone searches through the contact list and shows the name. edit contact Press Start > Contacts, scroll to a contact, then press Menu >...
features set category view Press Start > Contacts, then press Menu > Filter send contact to another device Use a Bluetooth™ connection to send a contact to another phone, computer, or device: Press Start > Contacts, scroll to a contact, and press Menu >...
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features ring volume Press Start > Settings > Profiles Highlight the desired profile, then press Menu > Edit Under Ring Volume, press the navigation key S left or right to adjust the volume for that profile. Shortcut: In the home screen, press and hold the back key on the right side of the phone (see page 2) to show the ring volume, then press the side scroll keys to...
features owner information It’s a good idea to enter and check your owner information. It lets someone return the phone to you if you lose it: Press Start > Settings > Owner Information master reset To return your phone to original settings: Press Start >...
The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, contact your service provider. features see call timers Show call timers: Press Start >...
calendar features add new calendar event Press Start > Calendar, then press Menu > New Appointment Note: To schedule an all-day event, select the All day event check box under End time. All-day events do not occupy blocks of time in the calendar;...
features calendar event reminder The default reminder time for tasks and calendar items is 15 minutes. To change this default: Press Start > Calendar, then press Menu > Tools > Options > Set Reminders send calendar event to another device Use a Bluetooth™...
security features manage certificates Enable or disable Internet access certificates stored on your phone: Press Start > Settings > More > Security > Certificates Certificates are used to verify the identity and security of Web sites when you download files or share information. phone information features software version...
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features access video clips Press Start > Pictures & Videos For more information about Windows® Media, see your MOTOSTART Guide. play games on your phone Press Start > Games start Web browser Press Start > Opera For more information about Internet Explorer Mobile, see page 83.
The limit incorporates a substantial margin for safety to give additional protection for the public and to account for any variations in measurements. Additional related information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
Information from the World Health Organization Present scientific information does not indicate the need for any WHO Information special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body.
(1) copy of such component(s) on the DEVICE or a single computer with which you use the DEVICE. 1.3. Back-up Copy. If Motorola has not included a back-up copy of the DEVICE Software with the DEVICE, you may make a single back-up copy of the DEVICE Software.
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(1) computer to use, exchange data, share data, access and interact with the DEVICE, and (ii) the EULA for Microsoft Outlook® 2002 is between Motorola and the end user - not between the PC manufacturer and end user. 2. Speech/Handwriting Recognition. If the Software includes...
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If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by Motorola, Licensor, or their affiliates or subsidiaries.
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SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components"). 14.1. If Motorola, or its subsidiaries or affiliates, provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
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Licensor, its parent corporation, or their affiliates or subsidiaries. 19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE.