Operating Instructions Network Camera Indoor Ceiling Use Only BB-HCM403A Model No. (PoE Ready) Please read this manual before using, and save this manual for future reference. Panasonic Network Camera Website: http://www.panasonic.com/netcam for customers in the USA or Puerto Rico...
This allows you to send your voice to the camera from your PC as well as to view camera images or listen to the sounds sent from the camera position to the PC. *1 Optical zoom type cameras: Panasonic Network Cameras such as BB-HCM381A or BB- HCE481A.
Internet and intranets. *7 SD Memory Card: The camera supports 2 GB, 1 GB, 512 MB, 256 MB, 128 MB or 64 MB Panasonic SD memory cards (customer-provided). *8 About 110,000 images: Only images can be recorded. Sounds cannot be recorded.
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Abbreviations • UPnP is the abbreviation for Universal Plug and Play. • "Network Camera" is called "Camera" in this manual. • "Setup CD-ROM" is called "CD-ROM" in this manual. Trademarks • Adobe, Acrobat and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Table of Contents Camera Monitoring... 8 Feature Locations ... 8 1.1.1 Front View... 8 1.1.2 Side View... 9 1.1.3 Bottom View... 9 How to Turn on the Camera... 10 Accessing the Camera ... 11 1.3.1 To Access the Camera in IPv6... 13 Viewing the Single Camera page ...
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2.8.1 DynamicDNS Service (IPv4/IPv6) ... 65 Setting the Date and Time... 67 2.10 Changing Camera Settings ... 70 2.11 Adjusting Audio... 73 Registering Users... 75 Changing the Authentication Setting and Administrator User Name and Password... 75 Logging in to the Camera ... 79 Creating, Modifying or Deleting General Users ...
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6.1.1 Confirming the Status ... 142 6.1.2 Confirming Session Status ... 142 6.1.3 Confirming Alarm Logs ... 143 6.1.4 Restarting the Camera ... 144 6.1.5 Updating the Camera Firmware... 145 6.1.6 Creating the Configuration File ... 147 6.1.7 Loading Settings from a Configuration File... 148 6.1.8 Resetting the Camera to Factory Default...
Camera Monitoring 1Table of Contents Feature Locations 1.1.1 Front View SD Memory Card Cover Protects the SD Memory Card from dust. Remove the cover only when removing the SD Memory Card (see page 127). The indicator color shows camera status (see page 140). The microphone picks up audio around the camera (see page 25).
1.1.2 Side View SD Memory Card Slot (See page 127) 1.1.3 Bottom View MAC Address and Serial Number are indicated on the label. Ethernet (LAN) port (See Getting Started) Audio Output Terminal (See page 26) External Microphone Input Terminal (See page 26) Operating Instructions FACTORY DEFAULT RESET button...
How to Turn on the Camera The camera supports two power supply methods: via an AC adaptor (Model No. BB-HCA2A: Option) and from a PoE hub through an Ethernet cable. To turn the camera on/off, follow the instructions described below. When using the AC Adaptor (Model No.
Accessing the Camera Start up the web browser on your PC. Enter "http://IPv4 Address (or URL):Port Number" on the address bar, and press [Enter] on the keyboard. • When the port number is 80 (default), you do not need to include the port number in the address.
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Click the following tabs to display each page. A To Single Camera page (page 15) C To Buffered Image page (page 29) E To Maintenance page (page 141) G To log in to the camera (page 79) Note • When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs are not displayed.
• Though most ISPs (Internet Service Providers) do not yet support IPv6, many local networks already use it. When your ISP supports IPv6, your Panasonic Network Camera will be ready! • For more information, visit http://www.ipv6.org/.
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Setting up your PC Click [Start] • The Command Prompt window is displayed. Enter "ipv6 install". • "Succeeded" is displayed. Note • If Windows XP Service Pack 1 or later is not installed, "Succeeded" will not be displayed. Install it on your PC. •...
Viewing the Single Camera page Access the camera (see page 11). • The Top page is displayed. Click the [Single] tab at the top of the page. • When the Security Warning window is displayed, click [Yes] (see page 17). •...
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• The refresh interval may change depending on the network condition, PC performance and what object you view. SD memory recording, using IPsec or enabling Motion Detection will also increase the refresh interval. • When displaying video (Motion JPEG), the camera allows up to 30 simultaneous accesses.
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(1) Restart the PC. (2) Confirm that Internet Explorer is closed. (3) Double-click"ocx\ActiveXInst.exe" on the CD-ROM. • ActiveX Controls can be downloaded from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/. Note • When the IP address was changed for the camera, enter it on the address bar.
Security Warning window on Microsoft Windows XP Service Pack 2 To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed. Follow the steps shown below to install ActiveX Controls. Click the warning displayed above the tabs, and click [Install ActiveX Control...].
1.4.2 Zooming In and Out The camera has 10x digital zoom feature that uses ActiveX Controls. The digital zoom feature can be used while playing video (Motion JPEG) on the Single Camera, Multi-Camera and Buffered Image pages. The digital zoom feature can be operated by rotating the mouse wheel or clicking the right mouse button.
1.4.3 Auto Centering the Image (Click to Center) While using the digital zoom, a corresponding point can be moved to the center of the screen by moving the cursor to the desired point and clicking it. This feature is available on the Single Camera, Multi-Camera and Buffered Image (only video) pages.
1.4.4 Tilt Operation The administrator can tilt the camera by using the Click to Center feature. Tilt upwards Tilt downwards Tilt range Note • When the lens moves to its ends, shadows may be displayed partially. This is not a malfunction. •...
1.4.5 Capturing a Still Image Still images can be saved on your PC. Operate tilt and select a resolution to display an image. Click the capture image button. • The camera image opens in another window. Right-click the image, and select [Save Picture As...]. •...
1.4.6 Using the Operation Bar (1) End Display: When the tilt has reached the end of its range, the End Display (Up End or Down End) appears. (2) Home Position (the administrator only): Applies the camera direction to a preset position. (3) Program (the administrator only): Registers the home position.
1.4.7 Setting the Home Position (the administrator only) Registering the Home Position The home position is the position that the camera moves to when the power is turned on. The administrator can register one position for the home position. Click [Program]. •...
Listening to Camera Audio and Talking through the Camera Access the camera (see page 11). • The Top page is displayed. Click the [Single] tab at the top of the page. The Audio Control Bar (Talk Button, Listen Button and Adjustment Bar) is displayed at the top of the screen.
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Note • The Talk button and Listen button cannot be used simultaneously. The Talk feature is stopped during listening. The Talk feature can be used by only one user at a time. The Listen feature can be used by a maximum of 10 users simultaneously.
Viewing the Multi-Camera page To view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi-Camera Setup page (see page 135). Access the camera (see page 11). • The Top page is displayed. Click the [Multi] tab at the top of the page. •...
Note • When selecting [All] for the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Bar is not displayed. • 640 x 480-pixel images cannot be displayed on the Multi-Camera page. • When viewing video (Motion JPEG), we recommend using an Ethernet switching hub instead of a repeater hub to prevent degradation in video display.
Viewing the Buffered Image page To buffer images in the camera's internal memory, you need to set up the image transfer settings (see page 84, page 94, or page 106). Buffered images can be viewed on this Buffered Image page. Note •...
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Clicking [Download] after specifying the number of images saves images to the specified location. The saved files can be viewed in an easier operation on your PC. Download the viewer software from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ and install it on your PC.
Using the digital zoom feature on the Buffered Image page • The 10x digital zoom is available. You can zoom in and out using the mouse or scroll wheel (see page 19). • The zoom depth (x1.0—x10.0) is displayed while zooming. •...
Viewing Still Images on Your Cell Phone Still images can be viewed over the Internet from a compatible cell phone. Enter "http://IP address (or URL):Port Number/Mobile" on a cell phone and press [OK]. • When the port number is set to 80 (default), it is not required. E.g.
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2. http:// IP address(or URL):Port Number/MobileX for XHTML. • Some cell phones are not compatible with Panasonic Network Cameras. Some phones may allow viewing only on port 80, and some may not support password authentication. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for a list of cell...
1.8.1 Enabling or Disabling the Buffer/Transfer on your Cell Phone Access camera images from your cell phone, and log in as an administrator. Select [Buffer/Transfer]. Select a trigger number that you want to enable or disable. Example: Enabling the Buffer/Transfer setting (No.1). •...
Using the Camera's Basic Features Setup Page of the Camera Access the camera (see page 11). • The Top page is displayed. Note • When [Permit access from guest users] is set on the Security: Administrator page, click the [Login] tab and log in as an administrator. •...
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Basic Network (IPv4) Configures the IPv4 network settings to connect the Network (IPv6) Configures the IPv6 network settings to connect the IPsec UPnP DynamicDNS Date and Time Camera Audio Account Administrator (10) General User Buffer/Transfer (11) Trigger (12) Motion Detection (13) Alarm Log Advanced (14) Image Display...
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(16) Operation Time (17) External Output (18) Indicator Control *1 If you change the [Administrator], [General User], or [Multi-Camera Setup page] settings, changes will not be applied to video (Motion JPEG) viewers. Restart the camera to apply changes to all video viewers. Sets the time period to display camera images (see page 137).
Connecting the Camera to Your IPv4 Network The Network page offers three options to configure the camera in IPv4. • [Automatic Setup] automatically assigns an unused IP address to the camera, and uses UPnP™ (Universal Plug and Play) to configure your router. •...
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DHCP Setup • Clicking [Cancel] takes you back to the previous page without saving changes. Click [Save] when finished. • The new settings are saved. • When finished, the following page is displayed. Automatic Setup or DHCP Setup Static Setup Note •...
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Note • If you do not know the camera IP address when setting [Automatic Setup] or [DHCP Setup], it can be searched for by the Setup Program (see page 156). • When the camera is restarted, all buffered images in the internal memory are deleted.
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Setting Host Name • (DHCP Only) • • Default Gateway (Static/DHCP Only) • DNS Server • Address (Static/DHCP Only) • • Max. Bandwidth • Usage • • Note • Description If your ISP uses the DHCP function, which automatically assigns an IP address to the camera, enter the ISP–assigned host name.
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Setting Connection Type • • *1 If the IP address is automatically obtained from a DHCP server, this field does not need to be set. Description Select [Auto Negotiation] normally. If the camera cannot be accessed, see page 9 of Troubleshooting on the CD-ROM.
Connecting the Camera to Your IPv6 Network The Network page offers two options to configure the camera in IPv6. • [Automatic Setup] automatically assigns an IPv6 address to the camera. • [Static] allows the user to use a specific IPv6 address. Note •...
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Static Setup You can assign a static IPv6 address to the camera. If you select [No] for Allow Access from the Internet, the camera can be accessed only from the LAN that has an same IPv6 prefix as the camera. •...
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Setting Allow Access from • the Internet Port Number (Static • Only) • • • IP address • (Static Only) • Default Gateway • (Static Only) • DNS Server • Address • • Description If [Yes] is selected for Allow Access from the Internet, you can access the camera from the Internet.
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Setting Max. Bandwidth • Usage • • Note • Connection Type • • Description The bandwidth can be restricted. Select a maximum bandwidth from [Unlimited] to [0.1 Mbps]. This setting is valid in both IPv4 and IPv6. Set a maximum bandwidth referring to the following file sizes.
What is IPsec? IPsec provides security for the transmission of sensitive information over unprotected networks such as the Internet. IPsec authenticates IP packets between participating IPsec devices. Allowed User Camera's IPsec Features The camera can use IPsec in both IPv4 and IPv6. The camera supports the following IPsec features.
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: A service for multiple global addresses (A global address must be set up on your PC.) To use IPsec, you need to set up your operating system. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for setup details.
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Operating System Web Browser Router ISP Service (in IPv4) ISP Service (in IPv6) Note • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the recommended router. Camera ISP Service (in IPv4) ISP Service (in IPv6) Tunnel Mode Encrypted...
Encrypting the Camera Image in Transport Mode The camera can encrypt images using IPsec transport mode. Note • If you use IPsec, the refresh interval increases. Click [IPsec] on the Setup page. Click Camera in the Transport column. • If you use transport mode for E-mail or FTP transfer, click No. in the Buffer/ Transfer column.
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Setting Status • Pre-Shared Key • • Note • Click [Save] when finished. • The new settings are saved. Click [Cancel]. • The IPsec page is displayed. Check [Use] in the IPsec column, select an encoding strength, and click [Save]. Setting IPsec •...
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In IPsec communications, "IPsec" is displayed on the Top page or the Single Camera page. • If you cannot communicate using IPsec, see page 23 of Troubleshooting on the CD-ROM. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for IPsec features. Operating Instructions...
Encrypting the Camera Image in Tunnel Mode The camera can encrypt images using IPsec tunnel mode. Note • Do not set IPsec on PCs under the VPN router. Communications may be blocked. • If you use IPsec, the refresh interval increases. •...
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Setting Pre-Shared Key • • Note • Network address • • Router address • Note Click [Save] when finished. • The new settings are saved. Click [Cancel]. • The IPsec page is displayed. Check [Use] in the IPsec column, uncheck the encoding strength, and click [Save].
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Setting IPsec • Encoding strength • Click [Restart]. Set up your VPN router as shown below. • To use tunnel mode, you need to set up your VPN router. IKE Items Phase 1 Authentication Method Mode Diffie-Hellman MODP Group Cipher Algorithm Message-Digest Algorithm Lifetime...
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If you cannot communicate using IPsec, see page 23 of Troubleshooting on the CD-ROM. • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for IPsec features. Network address and subnet mask on the LAN side of the VPN router...
UPnP™ is disabled on most routers by default. Most router manufacturers disable this feature as the default setting. See http://panasonic.co.jp/pcc/products/en/netwkcam/ and your router's manual for details of how to enable UPnP™. After UPnP™ is enabled on the router, set [Enable] for auto port forwarding.
Note • On some routers, the UPnP router's UPnP camera. See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for details. • If a maximum idle time is set in PPPoE or PPTP connection with your ISP, disable it on the router. See the router manual for details.
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Port Forwarding feature The port forwarding feature is required to allow camera access from the Internet with a router that does not support UPnP global one. Global IP address of the router vvv.xxx.yyy.zzz:80 vvv.xxx.yyy.zzz:81 Internet Local IP address Note • The IP addresses shown above may differ from those offered on your home network.
DynamicDNS is a service that allows you to assign an easy-to-remember name to the camera, for example, similar to your favorite web site. It also allows you to easily access the camera, even when your ISP changes the IP address. Panasonic Communications recommends that you register with a DynamicDNS to access the camera from the Internet.
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Click [Save]. • Clicking [Cancel] cancels your settings without saving changes, and the DynamicDNS window is displayed. Setting Personal (Camera) • Your Account Link • Click [OK]. • When finished, "Success!" is displayed. • The new settings are saved. Click [Go to Viewnetcam.com page]. •...
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Register with the Viewnetcam.com service following the instructions on the website. • The Viewnetcam.com page is displayed. Access your camera with the registered URL from the Internet (see page 11). • When the Top page is displayed, Viewnetcam.com registration is complete.
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Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. • DynamicDNS information can be obtained from companies in the DynamicDNS service industry. Setting DynamicDNS Input URL acquired from the DynamicDNS service industry company. Enter up to 255 characters. The URL must be started Server URL with "http://".
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Confirming Internet access Due to the router’s specifications, the image may not be displayed even if you access the camera from your PC on the same LAN as the camera. In this case, try: • Accessing from a PC on another network (see page 11) •...
2.8.1 DynamicDNS Service (IPv4/IPv6) DynamicDNS allows you to choose an easy-to-remember address (such as "bob.viewnetcam.com") that can be used to view images from your camera over the Internet. This service is compatible with both IPv4 and IPv6 addresses. Some DynamicDNS service is not compatible with IPv6 address. What are the advantages of DynamicDNS service? In order to view camera images over the Internet, you need to know your camera's global IP address.
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When you enter your DynamicDNS address in your web browser while away from home or the office, the DNS server looks up the global IP address assigned to your DynamicDNS address. The DNS server finds your current global IP address and allows you to connect to your camera.
Setting the Date and Time The Date and Time page allows you to set and confirm the date and time. The date and time are used for the settings of the trigger setting, alarm log, operation time and Buffered Image page. Note •...
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Setting Time Setting • Automatic Time • Adjustment • • Note • Adjust Clock for • Daylight Saving Time Note • Click [Save] when finished. • The new settings are saved. • When finished, "Success!" is displayed. Description Set the date and format (AM/PM or 24 H). The interface and available values depend on the format.
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Click [Go to Date and Time page]. • The Date and Time page is displayed. Note • Date and time settings become incorrect depending on the length of time the camera is turned on and its internal temperature. Using the Automatic Time Adjustment is recommended.
2.10 Changing Camera Settings The Camera page allows you to set the camera name, white balance and color night view settings. Click [Camera] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. Operating Instructions...
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Setting Camera Name • The camera name is displayed on the Single Camera page. • Enter ASCII characters (see page 176) or characters from other languages (1—15 characters for a 1-byte character and 1—7 characters for a 2-byte character). Note that [Space], ["], ['], [&], [<], and [>] are not available.
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Click [Save] when finished. • The new settings are saved. • When finished, "Success!" is displayed. Click [Go to Camera page]. • The Camera page is displayed. Operating Instructions...
2.11 Adjusting Audio The Audio page allows you to set the microphone, the external speaker, microphone sensitivity and external speaker volume settings. Click [Audio] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. Setting Output Volume...
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Click [Save] when finished. • The new settings are saved. • When finished, "Success!" is displayed. Click [Go to Audio page]. • The Audio page is displayed. Operating Instructions...
Registering Users Changing the Authentication Setting and Administrator User Name and Password The Security: Administrator page allows you to change authentication, and the administrator's user name and password. An authentication window allows registered users to access the camera. Note • If you access the camera for the first time, the window for setting the administrator's user name and password is displayed.
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Click [Administrator] on the Setup page. Set each parameter. • Clicking [Cancel] cancels your settings without saving changes. Setting General Authentication has 3 phases. Authentication • • • Description If you set [Permit access from guest users], the camera does not display the authentication window in camera access.
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Setting User Name/ • Password • Note • • • Note • When setting authentication, set the user name and password, and save them. • When users other than an administrator are accessing the camera, the [Setup] and [Maintenance] tabs will not be displayed. •...
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Administrator/General Users/Guest Users The access level to the camera is divided to administrator, general users and guest users. Items Administrator User Name and Password Number of Users Accessible Pages Access Level All Operations Access level Note • Guest users mean unregistered users. Set [Permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page (see page 75) to allow access from guest users.
Logging in to the Camera If you set [Permit access from guest users] on the Security: Administrator page, [Login] is displayed at the top of the page. After you log in as an administrator, the Setup page and the Maintenance page can be accessed. Click [Login] at the top of the page.
Creating, Modifying or Deleting General Users The General User page allows you to create, modify or delete general users. Up to 50 general users can be registered. The access level is set for each general user. If you set [Permit access from guest users] or [Permit access from guest users (mobile only)] on the Security: Administrator page, the access level can be set for guest users.
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Set each parameter. • Settings for general users • Clicking [Cancel] takes you back to the previous page without saving changes. Setting User ID List • • User Name/ • Password • Note • • • • Settings for guest users Description Up to 50 general users can be registered.
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Setting Access Level An access level is set for each general user. Check each feature to enable access to it. • • Brightness Control (see page 23) External Output Control (see page 23) Change Refresh Interval (see page 23) Change Resolution (see page 23) Change Quality (see page 23) Capture Image Button (see page 22) Listen (see page 25)
Buffering or Transferring Images Procedures of Buffering or Transferring Images The procedures from this page to page 117 describe settings of the image buffer or transfer. See the procedures below to understand the general outline of the settings. Buffer/Transfer by Timer (Page 84) Time Setting Image Setting...
Buffering or Transferring Images by Timer The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Note • If you are recording images to the SD memory card, refresh interval slows down. Click [Trigger] on the Setup page. Click a No.
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Setting Trigger • • • Set the time, and click [Next>]. Note The timer works by an internal clock. Set the date and time before using timer buffer/transfer (see page 67). • Clicking [<Back] takes you back to the previous page. •...
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Setting Image • Resolution Image Quality • [Favor Clarity] optimizes for good quality. [Standard] offers standard quality. [Favor Motion] optimizes for enhanced motion. [Mobile Phone] is for a transfer to a cell phone. Note • Set the image buffer frequency, and click [Next>]. •...
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Select the transfer method, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note • If you transfer images by E-mail or FTP, confirm that the default gateway and DNS server addresses are assigned correctly (see page 41 or page 45).
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When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Server IP •...
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Setting Overwrite • Selecting [Overwrite File] overwrites the image on the server Setting with a newer image. Selecting [Save as New File with Time Stamp] saves the image attaching time stamps on the file name, and the images are not overwritten. E.g.
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When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note •...
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Setting SMTP Server IP • If you set a server IP address, set 4 numbers (0—255) and Address or Host 3 periods such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available. Or set a host name Name (1—255 characters). •...
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Setting How to The authentication method can be selected: authenticate [No authentication], [POP before SMTP authentication] or [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • – – –...
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Confirm the settings, and click [Save]. • The new settings are saved. • When finished, "Success!" is displayed. Click [Go to Trigger page]. • The Trigger page is displayed. Note • If you click [Save] on the Trigger page, all buffered images on the internal memory and SD memory card are deleted.
Buffering or Transferring Images by Alarm Signal You can buffer the camera images, transfer to an FTP server or send E-mails using alarm as a trigger. The Trigger page allows you to enable image buffer/transfer by E-mail or FTP. Note •...
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Setting Enable Image • Buffer/Transfer Trigger • • • Alarm enable • condition Set the time, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes.
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Set the image settings, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Image • Resolution Image Quality • [Favor Clarity] optimizes for good quality. [Standard] offers standard quality.
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Note • Due to the network environment, object, the number of simultaneous accesses, enabling IPsec or SD memory recording, the camera may not record number of images that you set. In this case, set the image buffer frequency longer. • Set Every [1 s], buffer [1] images for the SD memory recording.
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Setting No Transfer, No • If the internal memory or the SD memory card is full, the Memory camera stops buffering. Overwrite No Transfer, • If the internal memory or the SD memory card is full, the Memory camera deletes the old images, and continues to buffer the Overwrite image.
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When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Server IP •...
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Setting Overwrite • Selecting [Overwrite File] overwrites the image on the server Setting with a newer image. Selecting [Save as New File with Time Stamp] saves the image attaching time stamps on the file name, and the images are not overwritten. E.g.
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When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note •...
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Setting SMTP Server IP • If you set a server IP address, set 4 numbers (0—255) and Address or Host 3 periods such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available. Or set a host name Name (1—255 characters). •...
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Setting How to The authentication method can be selected: authenticate [No authentication], [POP before SMTP authentication] or [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • – – –...
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After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings referring to page 102—103. Setting Disable • Enable • Click [Save] after confirming the settings. •...
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• If you are buffering images to the internal memory, the following operations also delete all buffered images. – Turning off or restarting the camera. – Updating the camera. – Resetting the camera to default. – Saving the Date and Time page. Operating Instructions...
Buffering or Transferring Images by Motion Detection Signal Camera has a Motion Detection feature that detects movement, such as people, based on the preset threshold and sensitivity of Camera. You can buffer the camera images, transfer to an FTP server or send E-mails using the Motion Detection function as a trigger.
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• Click [Save] to save the settings. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note • If you click [Save], all buffered images on the internal memory and SD memory card are deleted. Setting Enable Image •...
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Set the image settings, and click [Next>]. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Image Resolution • Image Quality • Note • Set the image buffer frequency, and click [Next>]. •...
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Note • Due to the network environment, object, the number of simultaneous access, enabling IPsec or SD memory recording, the camera may not record number of images that you set. In this case, set the image buffer frequency longer. • Set Every [1 s], buffer [1] images for the SD memory recording.
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Setting No Transfer, No • Memory Overwrite No Transfer, • Memory Overwrite • E-mail • Description If the internal memory or the SD memory card is full, the camera stops buffering. If the internal memory or the SD memory card is full, the camera deletes the old images, and continues to buffer the image.
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When you set [FTP] for Transfer Method Select [FTP], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Setting Server IP •...
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Setting Overwrite • Selecting [Overwrite File] overwrites the image on the server Setting with a newer image. Selecting [Save as New File with Time Stamp] saves the image attaching time stamps on the file name, and the images are not overwritten. E.g.
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When you set [E-mail] for Transfer Method Select [E-mail], and click [Next>]. The following page is displayed. • Clicking [<Back] takes you back to the previous page. • Clicking [Cancel] takes you back to the Trigger page without saving changes. Note •...
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The letter "s" is inserted after the day when referring to a daylight saving time zone. Setting SMTP Server IP • If you set a server IP address, set 4 numbers (0—255) and Address or Host 3 periods such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255"...
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Setting How to The authentication method can be selected: authenticate [No authentication], [POP before SMTP authentication] or [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • – – –...
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After you confirm the settings and click [Next>], set E-mail notification and click [Next>]. • If you select [Enable], the E-mail Notification When Triggered page is displayed. Enter the settings referring to page 114–115. Setting Disable Enable Click [Save] after confirming the settings. •...
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• If you are buffering images to the internal memory, the following operations also delete all buffered images. – Turning off or restarting the camera. – Updating the camera. – Resetting the camera to default. – Saving the Date and Time page. Operating Instructions...
Transferring Camera Images in Transport Mode The camera can transfer images in transport mode by E-mail or FTP. E-mail or FTP Server Prepare the following required items: Item E-mail or FTP Server Camera See page 50 and set up the E-mail or FTP server. Transport Mode Encrypted Supported Feature...
Transferring Camera Images in Tunnel Mode The camera can transfer images in tunnel mode by E-mail or FTP. E-mail or FTP E-mail or FTP E-mail or FTP Server Server Not Encrypted Prepare the following required items: Item VPN Router Camera See page 53 and set up the E-mail or FTP server.
Setting the Motion Detection The Motion Detection page allows you to adjust the sensitivity of Motion Detection. Threshold: If the threshold is set low, this function detects nearly all movements. Sensitivity: If you set sensitivity high, the amplitude of the motion detection bar gets jumpy.
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Preview Display the current threshold and detection level. • The threshold is the line between the green and red bar. • The detection level is the line between the dark red and light red color. • The Threshold and Sensitivity settings are enabled after saving, and reflected in preview.
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What is “threshold”? The threshold is the minimum value for the camera to detect motions on the image during the motion detection buffering. Setting the threshold lower allows subtler changes to be detected. Setting the threshold higher allows only bigger changes that might occupy half the image to be detected.
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Operating Instructions Additionally, if the object's color is similar to the color of the background, motion can be hard to detect. • The detection level depends on the object, resolution, or image quality. Confirm the condition on the Preview window following the procedure above.
Setting Alarm Log Notification An alarm log sent once a day at a specified time can be checked. To enable Alarm Log, set Alarm 1, Alarm 2 or Motion Detection for Trigger Setting and check [Enable]. Click [Alarm Log] on the Setup page. •...
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Note • When the settings are saved, the number of new alarm logs becomes 0. • The camera works only with an SMTP (Simple Mail Transfer Protocol) server. It does not work with mail servers like "Hotmail" that use a web browser.
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Setting How to The authentication method can be selected: authenticate [No authentication], [POP before SMTP authentication] or [SMTP authentication]. POP server authentication may be required by your ISP. In that case, set POP before SMTP authentication. • • – – –...
• The files recorded on the SD memory card can be viewed on your PC. Download the viewer software from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ and install it on your PC. Remove the Ceiling Mounting Cover.
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Note • Sound cannot be recorded. • Ensure that recording has been stopped, before removing the SD memory card. If the SD memory card is removed while recording, the image file will most likely become unreadable. In this case, format the SD memory card again.
4.9.1 Format the SD Memory Card Before you record the camera image, you need to format the SD memory card. Note • You can confirm the SD memory card capacity on the Status page. Insert the SD memory card. Click [Trigger] on the Setup page. Click [Format].
4.9.2 Start the SD Memory Recording The SD memory recording can be started on the Trigger page. Note • You can confirm the SD memory card capacity on the Status page. • If the camera is restarted, the SD memory recording starts again. •...
4.9.3 Stop the SD Memory Recording After you stop the SD memory recording, remove the SD memory card. Note • You can confirm the SD memory card capacity on the Status page. • Images will be recorded to the SD memory card again by the following operations.
Using Other Features Changing Initial Settings on the Single Camera page or the Multi-Camera page The Image Display page allows you to change the initial settings (display settings when a user accesses the camera) such as image resolution, image quality and the refresh interval.
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Setting Image Resolution • Image Quality • Refresh Interval • Time stamp setting • Note Language • Banner Display When checked to [Enable], the setting will be enabled. When unchecked, the setting will be disabled. Note Description Select the image resolution. 640 x 480 pixels (Only for the Single Camera page) 320 x 240 pixels (default) 160 x 120 pixels (Only for the Multi-Camera page)
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Setting • Banner user • • • Image URL • • Link URL *1 Note that [Space], ["], ['], [&], [<], and [>] are not available. Click [Save] when finished. • The new settings are saved. • When finished, "Success!" is displayed. Click [Go to Image Display page].
Configuring Multiple Cameras The Multi-Camera Setup page allows you to configure camera IP addresses and camera names to view multiple images on the Multi-Camera page. These configurations are required to use the Multi-Camera page. Up to 12 cameras can be configured. The Selfcamera is registered at No. 1 by default. Click [Multi-Camera] on the Setup page.
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Setting Display • • IP Address Host Name Port No. • • Camera Name *1 In IPv4, set 4 numbers (0—255) and 3 periods, such as "192.168.0.253". Note that "0.0.0.0" and "255.255.255.255" are not available. In IPv6, set the host name. *2 Enter ASCII characters for the host name (see page 176).
Specifying Operation Time The Operation Time page allows you to limit the time that the camera is in use. The camera image turns to a gray screen outside operation time. Note • Your privacy may be compromised if the time period is set incorrectly. Confirm the time period after the setup.
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Setting Enable • Day of the week • Operation Time • Click [Save] when finished. • The new settings are saved. • The Operation Time page is displayed. About Operation Time In the operation time settings, the enabled settings take priority over the disabled settings.
Controlling External Output The external output terminal allows you to control the external devices. You can also change the initial status of the output signal. Click [External Output] on the Setup page. Click [Save] when finished. • Clicking [Cancel] cancels your settings without saving changes. •...
Changing the Indicator Display The Indicator Control page allows you to select an operation for the indicator. There are three options. • Always on • Turn the indicator on when the camera is accessed. • Always off Click [Indicator Control] on the Setup page. Select an option.
Camera Maintenance Maintenance page Maintenance Status Session Status Alarm Log Restart Update Firmware Save Settings Load Settings Reset to Factory Default Maintenance Status Session Status Alarm Log Restart Update Firmware Updates the camera firmware (see page 145). Save Settings Load Settings Reset to Factory Default Displays the camera settings and status (see page...
The Status page allows you to check the status of the camera. The status information provides support for troubleshooting. Clicking [Status] displays the following page. Note • See the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for details about status information. 6.1.2 Confirming Session Status Displays the information of clients connected to the camera.
6.1.3 Confirming Alarm Logs Displays up to 50 Alarm Logs in chronological order. Old logs will be overwritten by new ones. Click [Alarm Log] on the Maintenance page. Alarm Logs are displayed. Note • If the camera is restarted, all alarm logs are deleted. Item New Alarm Logs Date...
6.1.4 Restarting the Camera It is possible to restart the camera by turning the camera off and turning the camera on again. The camera can also be restarted on the Restart page. Note • When the camera is restarted, the buffered images will be deleted. The buffered images on the SD memory card are not deleted.
The firmware version is displayed on the Top page and the Status page. • If the camera's firmware is updated, all alarm logs are deleted. Download the new firmware from the Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it on your PC.
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Click [Browse...]. • A dialog box is displayed to select the firmware. Select the firmware (including directory information) and click [Open]. • The firmware file name is displayed. Confirm the firmware file name, and click [Update Firmware]. • Clicking [Cancel] takes you back to the Top page without updating the firmware.
6.1.6 Creating the Configuration File A configuration file can be saved on your PC. You can load camera settings from the configuration file on the Load Settings page (see page 148). Note • The saved image contains private information. It is important to prevent leaks of private information.
6.1.7 Loading Settings from a Configuration File Camera settings can be loaded from a configuration file. If you reset the camera to factory default, the camera can load previously used settings from a configuration file. Note • The configuration file also saves network settings. When settings are loaded, the network settings are also loaded.
6.1.8 Resetting the Camera to Factory Default All camera settings are reset to factory default when the Execute button is clicked. Click [Reset to Factory Default] on the Maintenance page. Click [Execute]. • The indicator blinks orange, and then turns off for 10 seconds. •...
The Help page displays explanations for each of the following features. Clicking [Help] on the Support page displays the following page. 6.2.2 Product Information See the Panasonic Network Camera support website for product information. Clicking [Product Information] on the Support page displays the URL, click it. Note •...
External I/O If you connect external devices such as sensors to the External I/O, and image buffer/transfer by alarm signal is set, the camera image is transferred by alarm detection. Explanation of the External I/O GND pin External Sensor Input 1 •...
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Circuit Diagram Example DC10.5 V–13 V CAUTION • The external I/O is not capable of connecting directly to devices that require large amounts of current. In some cases, a custom interface circuit (customer-provided) may have to be used. Serious damage to the camera may result if a device that exceeds its electrical capability is connected to the external I/O (see page 151).
Other Information FACTORY DEFAULT RESET Button There is a FACTORY DEFAULT RESET button on the side of the camera. Pressing the FACTORY DEFAULT RESET button resets the camera to factory default. If you lose your user name and password, use this button to reset the camera.
Cleaning After turning off the camera (see page 10), clean the camera. If the lens cover has the dust, image quality may decrease. After taking away the dust on it, wipe it with a dry cloth. Note • Do not use alcohol, polishing powder, cleanser, benzine, thinner, wax, petroleum products or hot water to wipe the camera.
Setting an IP Address on Your PC Your PC's IP address can be assigned by following the procedures below. Display the TCP/IP Properties window. • The steps are different depending on your OS. Windows XP [Start] ( Internet Connections] Connection] in use [TCP/IP] Windows 2000 [Start]...
Displaying the Setup page. Finding the camera Insert the CD-ROM into the CD-ROM drive of your PC. • If the Panasonic Network Camera Setup window does not appear, click "setup.exe" on the CD-ROM. Click [Camera Setup]. Displays version information about this program.
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• If the following dialog box is displayed, click [Unblock]. • You can find the camera IP address and port number by looking up the MAC address of your camera. IPv4 Information Address Address IPv6 Information Note • When trying to find multiple cameras, the MAC address on the bottom of the camera verifies which camera you are setting up.
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Automatic Setup (Local or Internet Access) or Manual Setup Click [Execute] on the Camera List window shown on page 157. Click the corresponding button. Note • See Getting Started for local and Internet access setup. Manual Setup window Set up each parameter referring to page 40—page 42. •...
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• If "Camera setup completed" is displayed, click [Close] to finish the Manual Setup. Close all Setup windows. Setting up the Camera Using the MAC Address on the Setup Program The Setup Program may not list any cameras due to your firewall or antivirus software settings on your PC.
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Enter the user name and password, and click [Save]. The Enter Network Password window is displayed. Enter the user name and password that you set above, and click [OK]. When the Single Camera page is displayed, the setup is complete. •...
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Note • See page 15 for the Single Camera page. • If you will enable Internet access to the camera, follow the procedures below. • When you are using a router that supports UPnP™ Enable the Auto Port Forwarding feature on the UPnP page (see page Register with the DynamicDNS service on the DynamicDNS page (see page 60) Confirm that the camera can be accessed from the Internet (see page...
Setting Your PC 7.5.1 Setting Proxy Server Settings on a Web Browser If a proxy server is not used, these settings are not required. If you are using a proxy server, perform the proxy server settings below. • To communicate with a camera installed within a LAN, changing the web browser settings is recommended.
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Click the [Connections] tab, and click [LAN Settings]. See if the Use a proxy server for your LAN check box is checked or not. If checked, click [Advanced...]. • If not checked, click [Cancel]. Proxy settings are not required. Operating Instructions See if this check box is checked or not.
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Enter the camera’s IP address into the Do not use proxy server for addresses beginning with data field. (Example: 192.168.0.253) Click [OK]. Note • When accessing the camera via a proxy server, the Talk Button is gray. The Talk feature cannot be used. Operating Instructions...
7.5.2 Setting UPnP™ to Display Camera Shortcut in My Network Places To display the camera shortcut in the My Network Places folder, a Windows component should be added. Enable UPnP™ (Universal Plug and Play) following the steps below. Windows XP [Start] ( Programs] [Networking Services]...
Default Setting List Basic Items Network Connection Mode (IPv4) Allow Access from the Internet (Automatic Setup only) Network Configuration from Setup Program (Static/DHCP only) Port No. (Static/DHCP only) IP address (Static only) Subnet Mask (Static only) Host Name (DHCP only) Default Gateway (Static/DHCP only) DNS Server 1...
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Items Network Connection Mode (IPv6) Allow Access from the Internet (Automatic Setup only) Port No. (Static only) IP address (Static only) Default Gateway (Static only) DNS Server 1 DNS Server 2 Max. Bandwidth Usage (Mbps) Connection Type IPsec Encoding strength Transport Tunnel UPnP...
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Items Dynamic DynamicDNS DynamicDNS Server Updating time User Name Password Date and Time Setting Time Automatic Time Adjustment NTP Server Address or Host Name Time Zone Adjust Clock for Daylight Saving Time Start Day End Day Camera Camera Name White Balance Color Night View Default Required...
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Items Audio Output Volume PC Audio Input Timeout Input Camera Microphone Sensitivity Default Required Enable Standard 1 min Enable Standard Operating Instructions Note Minimum/ Standard/ Maximum 1, 2, 3, 5, 10, 20, 30, 60 (min) Minimum/ Standard/ Maximum...
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Account Items Security: General Administrator Authentication User Name Password Retype Password General User User ID List User Name Password Retype Password Limit time of Continuous Motion JPEG Refresh Interval Access Level Default Required Do not permit access from guest users [Blank] When setting administrator...
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Buffer/Transfer Items Trigger Status Trigger Active Time of Trigger Image Setting (Image Resolution) Image Quality Image Buffer Frequency Transfer Method Notify Motion Threshold Detection Sensitivity Default Required Timer Always 320 x 240 Standard Every 1 s, buffer 1 image. No Transfer, No Memory Overwrite Disable...
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Items Alarm A setup of operation Active Time Time Notice setup of an alarm log Port No. (SMTP) Port No. (POP) Subject How to authenticate Default Required Disable When selecting Alarm1, Alarm2 or Motion Detection in Trigger. Checked PM 12 h 0 min [Blank] Alarm Log authentication...
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Advanced Items Image Single Camera Display Image Resolution Single Camera Image Quality Single Camera Refresh Interval Multi-Camera Image Resolution Multi-Camera Image Quality Multi-Camera Refresh Interval Time stamp setting Language Banner Display Enable Banner user Image URL Link URL Default Required 320 x 240 Standard Motion...
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Enter ASCII characters (see page 176) or characters from other languages (1 for a 1-byte character and 1 [&], [<], and [>] are not available. Default No.1 Selfcamera Checked selfcamera BB-HCM403A From No.1 To No.1 Always Open Open/Short Turn indicator on when camera is on —...
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Enter ASCII characters (see page 176) or characters from other languages (1 for a 1-byte character and 1 [#], [&], [%], [=], [+], [?], [<], and [>] are not available. ["] and [:] are not available. — 7 characters for a 2-byte character). Note that [Space], ["], ['], Operating Instructions —...
File Size and Number of Buffered Images The following table shows the relationship between the file size of the image and the maximum number of buffered images. Note • The following file sizes are shown at their maximum value. Resolution Items 640 x 480 File Size About 60 KB...
7.10 Specifications Network Camera Items Tilt Angle Sensor Type Illumination White Balance Focus Caliber Ratio (F No.) Horizontal Viewing Angle Vertical Viewing Angle Exposure Other Specifications Items Video Compression Video Resolution Buffered Image Audio Communication Audio Compression Audio Bandwidth Audio Play Method Input Encoding Method Audio Input Audio Output...
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Items Supported Protocols IPsec Feature IKE (Internet Key Exchange) Cipher Algorithm Message-Digest Algorithm HMAC-MD5, HMAC-SHA-1 Message Transfer Condition Image Transfer Method Interface Indicator Display External Microphone Input ø 3.5 mm Mini Jack Audio Output External I/O SD Memory Card Slot Dimension (HWD) Weight AC adaptor...
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Items Temperature Humidity *1 The maximum number of frames changes depending on the image quality and what object you buffer. *2 Connect it to an amplifier or an external speaker with a built-in amplifier. *3 Frame rate may slow down depending on the network environment, PC performance, image quality, SD memory recording, using IPsec or what object you view.
Index Abbreviations 4 ActiveX Controls 17 Administrator/General Users/Guest Us- ers 78 Alarm Image Buffer/Transfer 94 Alarm Log 124 ASCII Character Table 176 Audio page 73 Buffered Image page 29 Camera Access 11 Camera page 70 Capture Image Button 22 Cell Phone 32 Cleaning 154 Click to Center 20 Date and Time page 67...
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Operating Instructions Timer Image Buffer/Transfer 84 Top page 12 Trademarks 4 Update Firmware page 145 UPnP page 57 User-specified DynamicDNS 62 Viewnetcam.com Service 60 Zooming In and Out 19...
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Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. The information in this document is subject to change without notice.