Page 3
ANYONE FOR SPECIAL, COLLATERAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE FARO ARM OR ITS MATERIALS. THE SOLE AND EXCLUSIVE LIABILITY TO FARO TECHNOLOGIES INC., REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN.
FaroArm User Guide January 2007 Table of Contents Chapter 1 : Introduction to the FaroArm General Information ..........2 Precautions ............2 The FaroArm Packing Contents......3 Platinum Series - Packing List..........3 Titanium Series - Packing List..........3 Optional Accessories .............. 4 Packing the FaroArm ...........
Page 6
FaroArm User Guide January 2007 FaroArm Power Supply........24 Supplying Power to the FaroArm ......... 25 FaroArm Battery Pack ............25 Installing the Battery Pack ..........26 Removing the Battery Pack..........26 Charging the Battery Pack ..........26 Troubleshooting ..........27 Eulerian Angles..........
• training@faro.com Visit the FARO Customer Service area on the Web at www.faro.com to search our technical support database. The database is available 24 hours a day, 7 days a week, and contains hundreds of solutions to product and application questions.
FaroArm User Guide January 2007 You may also see a few new words. It is important that you understand the meaning of these words before proceeding. digitize To record the XYZ coordinates of a point or location in 3D space. The word digitize is the same as the term measure when referring to points.
FaroArm Accessories Manual • FaroArm • Dust Cover • Power Supply with electrical cable • Three Probes, FARO Calibration Cone, and wrench in the probe case • USB cable • Lithium Ion Battery • Surface Mount Plate Titanium Series - Packing List •...
FARO’s factory. Installation and detailed operational instructions are included. The Accessories Manual is also available on FARO’s Web site at www.faro.com. To purchase optional accessories, contact FARO’s Customer Service 800.736.2771 (North America), 407.333.3182 (Worldwide), or FAX 407.333.8056.
FaroArm User Guide January 2007 Grab the FaroArm with both hands as shown. Insert the FaroArm into the case. Figure 1-2 Insert FaroArm into the Case Hardware Setup The following sections describe the proper setup of the FaroArm system. This includes attaching the FaroArm to your work surface and connecting the FaroArm to the your computer.
Page 12
FaroArm User Guide January 2007 To fasten the FaroArm: Attach the 3.5" threaded ring and surface mount plate to any stable location. Tighten all mounting bolts to 100-inch pounds. Place the FaroArm on top of the 3.5” threaded ring. Screw the threaded collar clamp onto the base of the FaroArm and the 3.5”...
Page 13
FaroArm User Guide January 2007 Test the stability of the mount with a dial indicator. Attach a rigid bar (approximately 250 millimeters/10 inches) to base of the FaroArm. Remove either screw from the outer plastic cover from the side of the FaroArm using a #4M hex wrench.
FaroArm User Guide January 2007 For more information, see “Mounting Stiffness Test” on page 21. Host Computer The FaroArm output is accepted through any PC-compatible computer USB port with a USB cable. : Complete all cable connections before applying power to the computer and the FaroArm.
FaroArm User Guide January 2007 Handle LED After applying power to the FaroArm, the LED is SOLID GREEN while a internal startup check runs. After this is complete, BACK BUTTON the LED indicates the following: FRONT BUTTON • FLASHING RED - if the FaroArm successfully communicates with the computer, and the encoders are...
FaroArm User Guide January 2007 Error and Status Indicators Through the software interface to the measuring software, the FaroArm generates and displays errors. • The encoder end stop warnings - when an encoder reaches one end of it’s rotation. Figure 1-6 FaroArm end stop warning •...
FaroArm User Guide January 2007 Referencing the Encoders Each of the six (or seven) encoders in the FaroArm must be referenced before the system can output data. The end stop warning window shows all six encoders in error until each is referenced. In a systematic manner, rotate links 1 through 6 (7) until each warning clears.
FaroArm User Guide January 2007 FaroArm Handle Buttons The FRONT button is used to collect data, and the BACK button to accept the data. BACK BUTTON • The FRONT button is green and FRONT BUTTON nearest the probe. • The BACK button is red and is nearest the handle.
Auxiliary Port (7th Variable Options Port) On the side of the FaroArm base, a communications port is available to connect external equipment. : Only use FARO approved devices in this port. Using ARNING other devices could damage your system and will void your maintenance/warranty service plan.
Any deflection in the probe will add inaccuracy to the FaroArm system. ø 32.4 32.2 : FARO Technologies Inc. does not guarantee the accuracy of the FaroArm with the use of a custom probe. Chapter 1: Introduction to the FaroArm...
FaroArm User Guide January 2007 Installing Probes The probe attaches to the threaded handle at the end of the FaroArm. Use the 12mm open-ended wrench, in the probe case, to install the probe. • Hold the button area near the end of the FaroArm with one hand.
January 2007 Renishaw Probe Installation and Operation The Renishaw Probe installation and operation is optional. Renishaw probes collect points by touching a stylus to the part. FARO distributes the TP-20 probe. : The Renishaw TP-2 Probe is not supported. TP-20 Probe Kit The TP-20 Probe kit contains: •...
Page 23
FaroArm User Guide January 2007 Screw the TP-20 probe body into the FaroArm and hand- tighten with the C Spanner (S9) wrench. Attach a probe module to the TP-20 probe body. On the probe body and probe module are triangle, half-moon, and square markers that must be matched for the probe to work properly.
20. • If the test fails, print the results and repeat the certification two more times. Print all of the results. Contact FARO’s Customer Service 800.736.2771 (North America), 407.333.3182 (Worldwide), or FAX 407.333.8056. Chapter 1: Introduction to the FaroArm...
FaroArm User Guide January 2007 Figure 1-12 Single Point Certification FaroArm Accuracy The accuracy testing standard is the North American ASME or European ISO standard. The ANSI B89 describes accuracy as total bandwidth error. This bandwidth can apply to single-point repeatability, linear displacement accuracy, or volumetric performance.
FaroArm User Guide January 2007 : To maintain this accuracy, correctly mounting the FaroArm is very important. See “Hardware Setup” on page 5 for procedures on mounting the FaroArm. Loss of a Degree of Freedom In a working volume of the FaroArm there can be a loss of a degree of freedom (natural rotation of transfer case).
• Do not lubricate the FaroArm. The FaroArm is calibrated at FARO’s factory and should only need to be recalibrated after the unit has been subjected to a shock that removes surface material or causes bending. Periodical certifications tests should be completed to certify the FaroArm accuracy and repeatability.
Page 28
FaroArm User Guide January 2007 interface to the maximum level required and measure the associated deformation (in. or mm). The torsional forces or moments at the base are generated by using a calibrated torque wrench. The deformations can be described as a slope (in./in. or mm/mm) and can be measured. The deformations must not exceed the deformation reported at certification.
FaroArm User Guide January 2007 Temperature Considerations FARO was awarded the U.S. patent (#5,402,582), and worldwide patents are pending on the concept and the methods for temperature compensation of portable CMM devices. This brief overview is meant only as the most general of descriptions.
NRTL Listed for US and Canada. For IEC member countries and Europe, the power supply must be certified for the country in which the equipment is sold. Contact FARO’s Customer Service to order a replacement. All servicing should be referred to qualified service personnel.
FaroArm User Guide January 2007 Supplying Power to the FaroArm Place the FaroArm in an area with a On/Off properly grounded outlet receptacle. The SWITCH On/Off switch disconnects power from the FaroArm. PORT : Do not disconnect or isolate ARNING the Ground pin on the power supply cord.
FaroArm User Guide January 2007 Installing the Battery Pack Slide the battery pack in and down until it clicks. Figure 1-14 Installing the battery Removing the Battery Pack Slide the battery pack up to remove. Figure 1-15 Removing the battery Charging the Battery Pack Install the battery pack and connect the FaroArm to a power outlet and the battery begins charging.
FaroArm User Guide January 2007 your FaroArm. For information on ordering additional or replacement battery packs, contact FARO’s Customer Service 800.736.2771 (North America), 407.333.3182 (Worldwide), or FAX 407.333.8056. Troubleshooting Error time-out on USB port • Lost communication, check USB cable and connection.
FaroArm User Guide January 2007 Eulerian Angles Eulerian Angles define an orthogonal coordinate system that results from three successive rotations from a fixed coordinate system. The three successive rotations are: A is a rotation about the Z-axis giving: X´,Y´,Z´ = A B is a rotation about the X-axis giving: X´´,Y´´,Z´´...
FaroArm User Guide January 2007 Chapter 2: CAM2 Measure Devices Menu The DEVICES menu contains all the commands used to configure a measuring device. These commands are also available on the Devices toolbar and the Device Position toolbar. Device Setup Select DEVICES <...
Application Specific - sends a special signal to the application software. The software can use this special signal to launch any command. For example, this repeats the last command in FARO’s CAM2 Measure X. Tracking Speed: The speed of the cursor is adjusted using the Tracking Speed Slider.
FaroArm User Guide January 2007 Probes Select DEVICES < PROBES from the DEVICES menu. In the dialogue box you can: ROBES • Select the current probe and view the calibration status. • Create, Edit and Delete a probe. • Calibrate the current probe. •...
FaroArm User Guide January 2007 Select the A check box, and enter a De- UXILIARY WITCH bounce time if necessary. Select the G check box to use the guidance feature in UIDANCE single hole calibration. See “Single Hole Method - Guidance” on page 34, and “Single Hole Method”...
FaroArm User Guide January 2007 To optimize calibration and minimize stress-induced errors during this critical procedure, place the FaroArm in a single position in which the elbow joint remains relatively stationary without any obstructions or restrictions in movement while the calibration is performed; do not flop the elbow joint during calibration.
FaroArm User Guide January 2007 Single Hole Method - Guidance The Single Hole calibration is performed using the FARO probe calibration cone. If the G check box is selected for the current UIDANCE probe, use the following steps. See “Edit Probe” on page 31.
Page 41
FaroArm User Guide January 2007 • Look at the dialogue box and move the handle until you reach the starting position. Press and hold the FRONT button. Sweep the handle up to the vertical position, making sure to move in a straight line.
Page 42
FaroArm User Guide January 2007 Rotate the Probe to the next position. Look at the dialogue box and move the handle until you reach the start of the next position. • Repeat steps 1 to 4 and digitize 200 more points in this position.
FaroArm User Guide January 2007 Single Hole Method The Single Hole calibration is performed using the FARO probe calibration cone or a 5mm machine drilled hole. The hole does not have to Position #1 be exactly 5mm, but it must be smaller than the probe’s diameter with a smooth...
Page 44
FaroArm User Guide January 2007 • Digitize points in the hole and sweep to position #2 • Digitize points in the hole and sweep to position #3 Figure 2-4 Single Hole Method - Guidance : The probe must be well-seated in the hole when ARNING digitizing all calibration points.
FaroArm User Guide January 2007 Sphere Method The Sphere calibration is performed Position #1 using any size precision sphere or tooling ball. The sphere should be at least 10mm (3/8") diameter or larger. You will digitize 15 individual points in specific locations around the sphere by Position #2 pressing the FRONT button for each.
FaroArm User Guide January 2007 • Digitize five points around the side of the sphere with the probe pointing in position #3. The calibration points are then calculated and the probe Calibration Status is updated. If the probe passes, then the current date and time is added to the probe information.
Click the CREATE REPORT button to run a diagnostic test on your FaroArm. This report can be saved to a file which can be sent to FARO’s Customer Service Department. Press the ESC key or click the OK button to exit the command.
Be sure to read the relevant sections of the documentation. Many times the answer is right there. • Visit the FARO Customer Service area on the Web at www.faro.com to search our technical support database. This is available 24 hours a day 7 days a week.
Page 50
description of your question and your Serial Number. Do not forget to include your name, fax number, telephone number and extension so we can reach you promptly.
Agreement This Software License Agreement is part of the Operating Manual for the product and software System which you have purchased from FARO TECHNOLOGIES, INC. (collectively, the “Licenser”) By your use of the software you are agreeing to the terms and conditions of this Software License Agreement.
Page 52
FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SOFTWARE AND WRITTEN MATERIALS. IN NO EVENT WILL THE LICENSER BE LIABLE FOR DAMAGES, INCLUDING ANY LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, NOTWITHSTANDING THAT THE LICENSER HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THE LICENSER WILL NOT BE LIABLE FOR ANY SUCH CLAIM BY ANY OTHER PARTY.
Page 53
Agreement, the prevailing party shall be entitled to recover all reasonable costs and expenses (including reasonable attorney’s fees before trial and in appellate proceedings).
FARO. 1.03 If the Purchaser fails to make full payment of the purchase price within the period set out in the Order, FARO shall at its option have the following remedies, which shall be cumulative and not alternative: a) the right to cancel the Order and enter the Purchaser’s premises...
Page 56
Order, the Purchaser’s Products may be rendered inoperable until such payment terms are met. No waiver by FARO of its rights under these conditions shall be deemed to constitute a waiver of subsequent breaches or defaults by the Purchaser.
Page 57
Product, including, without limitation, the preparation of its premises, the uncrating of the Product and setting up of the Product for operation. Purchaser may elect to order contract services from FARO to perform this service should they elect to do so.
Page 58
FARO to be the result of FARO’s faulty material or workmanship, the FaroArm will be repaired or adjusted to the extent found by FARO to be necessary or at the option of FARO, replaced with a new FaroArm or parts thereof at no cost to the Purchaser.
Page 59
Purchaser agrees to ship the Product to FARO in the original packing containers. FARO will return the repaired or replacement Product. FARO will incur the expense of the needed part and all return shipping charges to the Purchaser. FARO may authorize the manufacturer of a component of the Product to perform the service.
Page 60
4.11 FARO does not authorize any person (whether natural or corporate) to assume for FARO any liability in connection with or with respect to the Products. No agent or employee of FARO has any authority to make any representation or promise on behalf of FARO, except as expressly set forth herein, or to modify the terms or limitations of the Warranties.
Page 61
Customer Service. All claims under the Warranties must originate with the Purchaser, or any subsequent owner, and the Purchaser will indemnify and save FARO harmless from any claims for breach of warranty asserted against FARO by any third party. 4.13...
Page 62
7.01 These Purchase conditions constitute the entire agreement between FARO and the Purchaser in respect to the Product. There are no representations or warranties by FARO, express or implied, except for those herein contained and these conditions supersede and replace any prior agreements between FARO and the Purchaser.
Page 63
Computer, and optional parts and accessories associated with the FaroArm. 8.06 “Certified user” means any person who has completed and passed the a written exam issued by FARO. The exam is available upon request. 8.07 “Purchase Order” means the original document issued from the Purchaser to FARO, listing all parts and/or services to be purchased and the agreed purchase price.
FARO in the original packing con- tainer or custom case. FARO will return the hardware via 2-day air service to the Conti- nental U.S. Outside the Continental U.S., FARO will return the hardware to the customs broker via 2-day air service. Expedited service can be arranged at the customer’s expense.
Page 66
System testing and evaluation can take up to 30 days. FARO- man- ufactured part repairs can take up to 60 days. However, the part will be scheduled for service as soon as it arrives at FARO’s fac- tory. The customer is responsible for all shipping charges to and from FARO, including import and export fees for international custom- ers.
Page 67
3D measurements with the FaroArm is critical in establishing the accuracy and repeatability of the results of subsequent measurements. In order to establish the proficiency of FaroArm operators, FARO has instituted an Operator Certification program, where each operator’s knowledge and understanding of the FaroArm is evaluated. The successful operator is awarded a certificate which identifies him/her as an accredited FaroArm operator.
Page 68
All evaluations contain a recertification. Re- certification will be performed on an “as needed” basis. Contact your local FARO Service Center for the current system testing and evaluation fee pricing. Repair Times Calibration and/or Recertification Only - Can take up to 14 days to complete.
Page 69
(PRINT SELLER’S CORPORATE OR (PRINT SELLER’S CORPORATE OR INDIVIDUAL NAME AS APPLICABLE) INDIVIDUAL NAME AS APPLICABLE) BY x___________________________ BY x___________________________ (PRINT NAME OF SIGNATORY) (PRINT NAME OF SIGNATORY) FARO Technologies Inc. Approved by x _________________________________ _________________________________ (PRINT NAME OF SIGNATORY)
TECHNOLOGIES INC. (hereafter, “FARO”). The Plan and all of the optional additions, are subject to the conditions in Appendices A, B, & C, and are subject to change. This appendix refers to FARO’s service plans as written in the sales advertising literature, and is meant to provide additional details that the literature does not permit.
Page 72
3rd party software updates and warranty service or claims. 1.07 In the event that FARO replaces any product or replacement product, FARO retains all right, title, and interest in and to all products or portions of products that were replaced by FARO. 2.00 Definitions 2.01...
Page 73
• Standard Service Plans are contracted at time of purchase or at any time while a unit is covered by a FARO hardware service plan (as described in more detail later). • The Standard Service Plan covers the FaroArm and controller box.
Page 74
The Premium Service Plans additionally provide loaner FaroArms and Computers when service is required. All equipment shipping costs are paid for by FARO (both ways). FARO will make its best effort to ship all loaner FaroArms within 24 hours of the receipt of the purchasers...
Page 75
FARO. FARO will make its best effort to ship all loaner computers within 72 hours of the receipt of the purchasers request.
Page 77
37 FARO hardware under single hole method - guidance 34 maintenance/warranty 2 sphere method 39 FARO hardware under maintenance/ certification 18 warranty 1 certification requirements 3 FARO software configuration hardware 30 under maintenance/warranty 2 create new probe 31...