Table of contents Safety .......... 4 Sorting laundry ....... 35 General information...... 4 Degrees of soiling ...... 35 Intended use........ 4 Care symbols on the care labels ... 35 Restriction on user group.... 5 Detergents and care products.. 36 Safe installation ........ 5 Detergent recommendation ... 36 Safe use ........... 7 Detergent dosage ...... 37 Safe cleaning and maintenance.. 9...
Page 3
Descaling........ 46 Cleaning the drain pump.... 46 Cleaning the water outlet hose at the siphon........ 49 Clean the water inlet filters..... 49 Troubleshooting...... 52 Error code / Fault display / Sig- nal........... 52 Malfunctions ........ 54 Noise .......... 58 Problem with results....... 58 Leakage.......... 61 Odours.......... 61 Emergency release ...... 62 Transportation, storage and disposal .........
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Page 6
en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
Page 8
en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
Page 10
en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 37 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
Page 16
en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en When connecting to a 21 mm = ½" Connecting the appliance tap, first fit the adapter with a seal- Connect your appliance to the power ing washer. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
en Installation and connection Loosen the lock nuts using a WAF Drainage into a plastic 17 wrench by turning it in a clock- pipe with rubber wise direction. sleeve or into a gully. Fix and secure the wa- ter outlet hose with an "elbow"...
Page 19
Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 9 kg Recommended load The maximum load capacity for the selected pro- gramme in kg.
Page 23
Display en Display Designation Description - - - - Rinse Hold Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 41 Prewash Prewash is activated.
Page 24
en Display Display Designation Description Voltage control system Flashes: The programme has been paused because of impermissible voltage drops. The voltage is permiss- ible again and the programme will continue. → "Error code / Fault display / Signal", Page 52 Note: The programme duration is extended. Door ¡...
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
Page 26
en Buttons Button Selection Description (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dispensed automatically for the prewash and the main wash. If the intelligent dosing system is deactivated, place the detergent for the prewash directly in the drum.
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Pour approx. 1 litre of water into Press (Start/Reload) to start the the manual dosing compartment. programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or set the programme selector to Off to switch off the appliance.
Laundry en – Separate items of laundry and To improve washing results and ▶ shake them out prevent discolouration, sort the – Wash large and small items of laundry according to the following laundry together criteria before washing. – Dab fresh stains with soapy wa- –...
en Detergents and care products Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing ¡...
Detergents and care products en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation Adjusting the programme set- Basic operation Basic operation tings You can find out everything you need Basic operation Depending on the programme and to know about operating your appli- programme progress, you can adjust ance here. or activate/deactivate the settings. Note: Overview of all programme set- Switching on the appliance tings:...
Basic operation en a The display shows either the pro- Ensure that the drum is empty. gramme duration or the "Ready in" Separate the laundry and place it time. in the drum. a After the programme has ended, Note: Ensure that there is no laun- the display shows: End.
en Basic operation Press Remove the laundry. Cancelling the programme Once the programme has started, you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Childproof lock en Filling the dispenser Childproof lock Childproof lock Note Secure your appliance against being Childproof lock In order to use intelligent dosing, fill the operated unintentionally using the dispenser. controls. ¡ Fill the dispenser only with suitable "detergent and care products" Activating the childproof lock → Page 36.
en Intelligent dosing system Note: To prevent the detergent from drying out or drying up, do not leave the dispenser lid open for a long period of time. Push in the detergent drawer. Adjust the "basic dosage" → Page 42. Basic dosage You can adjust the preset basic dosages for liquid detergent and fab- ric softener.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme pos- Value Description ition End signal 0 (off) Set the volume of the signal at the end of...
en Cleaning and servicing Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
Page 45
Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
en Cleaning and servicing Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. Descaling If you add detergent correctly, you do not need to descale your appliance.
Page 47
Cleaning and servicing en Disconnect the appliance's mains Take the drain hose out of the plug from the power supply. holder. Open the maintenance flap. CAUTION - Risk of scalding! Remove the maintenance flap. When you wash at high temperat- ures, the detergent solution gets hot.
Page 48
en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump Make sure that the impeller in the drain pump can be rotated. Note: Please read the information in the "Safety"...
Cleaning and servicing en Clean the water outlet hose and si- Before the next wash phon connecting piece. To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain pump.
Page 50
en Cleaning and servicing Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Page 51
Cleaning and servicing en Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 53
Troubleshooting en Fault Cause troubleshooting "E:36 / -10" If you dose manually, reduce the ▶ amount of detergent for the next washing cycle with the same load. Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. Connect- hose.
en Troubleshooting Fault Cause troubleshooting lights up. The temperature is too high. Wait until the temperature has ▶ dropped. → "Cancelling the programme", ▶ Page 40 Water level is too high. Start the Drain programme. ▶ Laundry is caught in the Open the door again. door.
Page 55
Troubleshooting en Fault Cause troubleshooting The programme does not The pump for the intelligent Switch off the appliance. start. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 44 If this indicator appears again, call our after-sales service. → "Customer Service", Page 64 Note: You can start the washing pro- gramme if you deactivate the intelli-...
Page 56
en Troubleshooting Fault Cause troubleshooting The water is not draining. Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 57
Troubleshooting en Fault Cause troubleshooting No water is visible in the Water is below the visible Not a fault – no action required. ▶ drum. area. Drum jerks after the pro- This is caused by an internal Not a fault – no action required. ▶...
en Troubleshooting Fault Cause troubleshooting The spin programme does Drain pipe or water outlet Clean the drain pipe and the water ▶ not start. hose is blocked. outlet hose. Drain pipe or water drain Ensure that the drain pipe and wa- ▶...
Page 59
Troubleshooting en Fault Cause troubleshooting Creasing. The load is too large. The next time you run a wash cycle, ▶ reduce the amount of laundry being loaded. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric.
Page 60
en Troubleshooting Fault Cause troubleshooting Detergent residue on the Refill the dispenser. → "Filling the dispenser", Page 41 damp washing. Basic dosage is not correctly If intelligent dosing is activated, re- ▶ adjusted. duce the "basic dosage" → Page 42. Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶...
Troubleshooting en Fault Cause troubleshooting Insufficient cleaning. Refill the dispenser. → "Filling the dispenser", Page 41 Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly.
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 46 Detach the hoses.
Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash.
en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
Page 66
en Technical specifications Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power...
Page 68
Thank you for buying a Bosch Home Appliance! Register your new device on MyBosch now and profit directly from: • Expert tips & tricks for your appliance • Warranty extension options • Discounts for accessories & spare-parts • Digital manual and all appliance data at hand •...