Frequently asked questions
Why can't I print a document?
Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.
See
Connecting a printer
Make sure the printer is compatible with the Microsoft
You may need to install the printer driver software before you use the printer. See the guide that accompanied the
printer for more information.
If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then
restart the computer.
You may need to change the default printer port setting, although this setting is generally correct for most printers.
1.
Click Start, and click Control Panel.
2.
Click Performance and Maintenance, and click System. The System Properties dialog box appears.
3.
Select the Hardware tab, and click Device Manager. The Device Manager window appears.
4.
Double-click Ports (COM&LPT), and double-click ECP Printer Port (LPT1).
5.
Select the Port Settings tab, and select a different LPT Port Number.
You may need to enable the computer's printer settings.
1.
Click Start, and point to All Programs, Sony Notebook Setup, and click Sony Notebook Setup again.
2.
Click the Device tab.
3.
If it is not already selected, click to select the Printer Port check box. If it is already selected, click to
highlight Printer Port.
4.
Click Settings.The Printer Port dialog box appears.
5.
In the Printer port mode box, click to select the ECP option if it is not already selected.
6.
Click OK.
for more information.
Windows
operating system installed on your computer.
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