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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu) or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer’s specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.3. Circuit Operation (Base Unit) General Description: (BBIC, EERROM) is a digital speech/signal processing system that implements all the functions of speech compression, record and playback, and memory management required in a digital telephone. The BBIC system is fully controlled by a host processor. The host processor provides activation and control of all that functions as follows.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.3.3. Power Supply Circuit/Reset Circuit The power supply voltage from AC adaptor is converted to VBAT (3.0V) in IC302. And +3.0V for peripherals and analog part is insulated from VBAT by Doubler of BBIC. Circuit Operation: +3.0V VBAT IC611...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.3.3.1. Charge Circuit The voltage from the AC adaptor is supplied to the charge circuits. +6.5V F301 CHARGE+ CHARGE-...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.3.4. Telephone Line Interface Telephone Line Interface Circuit: Function • Bell signal detection • ON/OFF hook and pulse dial circuit • Side tone circuit Bell signal detection and OFF HOOK circuit: In the idle mode, Q141 is open to cut the DC loop current and decrease the ring load. When ring voltage appears at the Tip (T) and Ring (R) leads (When the telephone rings), the AC ring voltage is transferred as follows: T →...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.3.5. Parallel Connection Detect Circuit Function: In order to disable call waiting and stutter tone functions when using telephones connected in parallel, it is necessary to have a circuit that judges whether a telephone connected in parallel is in use or not. This circuit determines whether the telephone connected in parallel is on hook or off hook by detecting changes in the T/R voltage.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.3.6. Transmitter/Receiver • Audio Circuits and DTMF tone signal circuits. Base Unit and Handset mainly consist of RF Module and DECT BBIC. Base Unit and Handset transmit/receive voice signal and data signal through the antenna on carrier frequency. Signal Path: *Refer to Signal Route (P.18).
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 4.5. Circuit Operation (Handset) 4.5.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.15). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD, RF Power Amp.)
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. Soft keys {ic} (Off/Power) Naviga tor key/ (Volume) key {ECO/R} ECO: Eco mode shortcut key...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Frequently Used Items (Base Unit) ex.) Items Address Default Data New Data Remarks Frequency 00 08/00 07 01/00 Use these items in a READ-ONLY mode to confirm the contents. Careless rewriting may 00 02~00 06 Given value cause serious damage to the computer system.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. Soft keys {ic} (Off/Power) Naviga tor key/ (Volume) key {ECO/R} ECO: Eco mode shortcut key R: Recall/Flash Dial keypad...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Sending level 03 17 Adjusted value Given value (*2) Receiving level 03 18 Adjusted value Given value...
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 8.2. Copying Phonebook Items when Repairing You can copy the handset phonebook to another (compatible Panasonic) handset. This will help to save the original phonebook data which the customer has registered. Refer to the following procedures. Phonebook data is stored in a handset.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Case 3: A handset has a defect. (Radio transmission is functioning.) Service center has a normal HS (B). HS (A) HS (A) HS (B) BS (A) BS (A) 1. Cancel HS (A). 2. Register HS (B) as a handset no. 1.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 8.3. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operating Instructions (P.20).
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart FLOW CHART Not working Power ON Base Unit Check Power Link No link No charge Battery Charge Check Battery Charge Check Link Range Check the RF part No voice Handset Voice Transmission...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) Is the AC Adaptor inserted into AC outlet? (*1) AC Adaptor. Is output voltage of AC adaptor 6.5 V? Check Check Power Supply Circuit.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.2. Check Battery Charge 9.1.2.1. Base Unit Plug in the AC Power source. Charge Handset on Base Unit. Check Charge Circuit of Base Unit. Is the voltage of two charge contacts about 3 V or more? Check Handset. Check Charge Contacts at Base Unit from mechanical point of view.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.3. Check Link 9.1.3.1. Base Unit Does Base Unit make link with normal working Base Unit is OK. Check Handset. Handset? Is the voltage of VBAT about 3.0 V? Check around Power Supply Circuit. Refer to Check Point...(A) Is the voltage of VDDC about 1.2 V? Refer to Check Point...(B)
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM *2 How to adjust the frequency of X501: To see the frequency, execute the command “SFR”, then check the TP_CKM (IC501-57pin). To adjust frequency, send command “SFR” until the frequency counter becomes13.824 MHZ±55HZ. Is the Frequency Drift OK? Refer to Check Point...(M).
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.3.2. Handset Does Handset make link with Base Unit? Handset is OK. Check Base Unit. (Correct working unit) Is the voltage of "1.8V" about 1.8 V? Adjust C10 voltage to 1.8 V. Refer to Check Point...(A). Refer to Check Point...(A).
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Is the Frequency Drift OK? Refer to Check Point...(N). Is the Sensitivity Receiver OK? Refer to Check Point...(O). Is the Power RAMP OK? Replace with a new Circuit Board. Refer to Check Point...(P). Cross Reference: Check Point (Handset) (P.44)
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.4. Check the RF part 9.1.4.1. Finding out the Defective part 1. Prepare Regular HS(*1) and Regular BU(*2). 2. a. Re-register regular HS (Normal mode) to base unit (to be checked). If this operation fails in some ways, the base unit is defective.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.4.2. RF Check Flowchart Each item (1 ~ 3) of RF Check Flowchart corresponds to Check Table for RF part (P.37). Please refer to the each item. Start Link Control Check DSP interface parts. confirmation signal (RF Block <->DSP on BU/HS P.C.B)
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.4.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). HS, BU Mode: [Normal mode] 2.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.5. Registering a Handset to the Base Unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example, _ is displayed even when the handset is near the base unit), re-register the handset.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.7. Check Handset Transmission Check MIC of Handset. Check CDL TX (HANDSET) in Signal Route. Cross Reference: Signal Route (P.18) 9.1.8. Check Handset Reception Check Handset Speaker in How to check the Handset Speaker or Receiver. Check CDL RX (HANDSET) in Signal Route.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.1.10. Bell Reception 9.1.10.1. Base Unit When bell signal is coming, is there bell sound Check around R111, R112, R113, R114, Q111, signal at BBIC (IC501: 59)? D113, C111, C112, When bell signal is coming, is there bell sound Check around L474, L475.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Items Check Procedure Check or Point Replace Parts (I) DTMF Generator Check 1. Connect Telephone Socket to DTMF tester. (Load=600 Ω) R181, C184, 2. Link Handset and push dial key. Q161, D141 3. Confirm DTMF character. 4. Confirm that the high Group is -3.0 ± 2dBm.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Items Check Procedure Check or Point Replace Parts (O)* Timing Confirmation Follow steps 1 to 6 of (J). IC501, C805, ANT 1 7.Confirm that the Timing accuracy is C806, C810, • ± 5.0 ppm (When adjust the frequency of CLK in item (G)).
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Remedy (*2) Symptom You have DECT Tester. You don't have DECT Tester.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Items Check Procedure Check or Point Replace Parts (F)* Battery Monitor Check 1. Apply 2.25 V between BATT+ and BATT-. IC1, F1, C1, 2. Execute the command sendchar PAD sendchar LED 0 sendchar CRX 0 1 sendchar AD1 It assumes that the return value is XX.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Items Check Procedure Check or Point Replace Parts (K)* Frequency Offset Follow steps 1 to 3 of (I). IC1, Confirmation 4.Confirm that the frequency Offset is < ± 50 kHz. C802~C806, C808~C814, C819~C820, C822, C825~C827, C834, C860~C864, L801~L804, DA801,...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 9.3.2. Troubleshooting for Speakerphone When the customer’s telephone line corresponds to the following conditions, and the transmission signal of SP-Phone is interrupted, performing the next set up to a cordless handset will improve it to some extent. Conditions 1. When customer’s line has less line loss.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 10 Disassembly and Assembly Instructions 10.1. Disassembly Instructions 10.1.1. Base Unit Remove the 5 screws to remove the cabinet cover. Remove the tapes and solders. Cabinet cover Remove the screw . Remove the parallel wires to remove Main P.C. board the main P.C.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Remove the 2 screws to remove 2 screws the jack holder. Remove the 4 screws to remove the operational P.C. board. 4 screws Jack holder Operational P.C. board...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 10.1.2. Handset 2 screws Remove the 2 screws. Insert a JIG (PQDJ10006Y) between the cabinet body Cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Cabinet cover Likewise, open the other side of the cabinet.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 10.1.3. Charger Unit 2 charge terminals...
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 10.2. How to Replace the Handset LCD Note: The illustrations are simplified in this page. They may differ from the actual product. P. C. board Vertical Interval Tolerance Peel off the FFC (Flexible Flat Cable) from 0.2 mm the LCD, in the direction of the arrow. Take care to ensure that the foil on the P.C.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.28) 11.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.2.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). <Example for Windows> On your computer, click [Start], select Programs Open an MS-DOS mode window.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.4. Adjustment Standard (Charger Unit) When connecting the simulator equipment for checking, please refer to below. 11.4.1. Bottom View Digital Volt Meter /2 W DC POWER DC 6.5 V Note: (A) is referred to Check Point (Charger Unit) (P.43)
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.5. The Setting Method of JIG (Handset) This section explains the PC setting to use command required in Check Point (Handset)(P.44). <Preparation> (PQZZ1CD505E), change following values • Serial JIG cable: PQZZ1CD300E* resistance. Then you can use it as a JIG Cable for both •...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.5.2. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG***** folder to your PC (example: D drive). <Example for Windows> Open an MS-DOS mode window. On your computer, click [Start], select Programs...
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.7. Things to Do after Replacing IC or X'tal If repairing or replacing EEPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc in memory. The set doesn't operate if it is not executed.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.7.1.2. Handset First, operate the PC setting according to The Setting Method of JIG (Handset)(P.57). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment BBIC (FLASH type) Programming data is stored in memory.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.8. RF Specification 11.8.1. Base Unit Item Value Refer to -. * TX Power 19 dBm ~ 25 dBm Check Point (Base Unit) (J) Modulation -370±30/+370±30 kHz/div & Modulated Check Point (Base Unit) (K) width 690 kHz Frequency Offset...
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 11.9. How to Check the Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. SPEAKER: Is the value between (+) terminal and (–) terminal about 8 Ω?
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 12 Miscellaneous 12.1. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 12.1.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 12.2. How to Replace the LLP (Leadless Leadframe Package) IC Note: This description is only applied on the model with Shield case. 12.2.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C) Note: We recommend a 30 to 40 Watt soldering iron.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 12.2.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. Soldering Iron Land Solder P.C.Board 2. Place the solder a little on the land where IC pins are to be attached, then place the IC.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 12.3. How to Replace the Shield Case 12.3.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700°F ± 20°F (370°C ± 10°C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 12.3.4. How to Install the Shield Case Note: • If you don’t have special tools (ex. Hot air disordering tool), conduct the following operations. • Shield case’s No. : PNMC1013Z 1. Put the shield case. 2. Solder the surroundings.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 13 Schematic Diagram 13.1. For Schematic Diagram 13.1.1. Base Unit (Schematic Diagram (Base Unit)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagrams may be modified at any time with the development of new technology.
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM R807 W 0.15mm RXON L 20+/-2mm 3rd layer C827 L801 TP_ANT1 *C826 RX_RF C803 RF_RXn 1.5p DA801 BATTERY RF_RXp W 0.125mm L 7.6mm Gap 0.125mm W 0.15mm CP+3.0V W 0.15mm 1st layer L 5.0mm L 5.0mm 1st layer 1st layer...
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 15 Exploded View and Replacement Parts List 15.1. Cabinet and Electrical Parts (Base Unit) PCB2 10 (*1) PCB1 MIC1 Ref.No. Figure 2.6 x 8 mm Note: (*1) The SPACERs (No.10) are cut from the excess parts of SPACER (No.107) of Cabinet and Electrical Parts (Handset)
(*1) This cable is fixed by welding. Refer to How to Replace the Handset LCD (P.52). (*2) The rechargeable Ni-MH battery P03P or HHR-4NGE is available through sales route of Panasonic. (*3) Attach the spacer (No. 119) to the exact location described above.
KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 15.5. Replacement Part List Safety Ref. Part No. Part Name & Description Remarks 1. RTL (Retention Time Limited) K2ECYZ000001 JACK, DC Note: PQJJ1T039M JACK, MODULAR The “RTL” marking indicates that its Retention Time is PNKF1032Z1 CABINET COVER PS-HB PQHA10023Z...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks R118 ERJ3GEYJ104 100k C124 ECUE1H100DCQ 10p R121 ERJ3GEYJ394 390k C142 ECUV1H103KBV 0.01 R122 ERJ3GEYJ394 390k C151 ECUE1H100DCQ 10p R124 PQ4R18XJ100 C152 ECJ0EB1A473K 0.047...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM (*5) Backside of this IC has a ground plate. Refer to How to Safety Ref. Part No. Part Name & Description Remarks Replace the Flat Package IC (P.64) C863 F1G1H1R5A480 1.5p (*6) Supplied IC is Flat Package Type. C891...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks ERJ2GEJ103 C811 F1G1H100A723 10p ERJ2GEJ102 C812 F1G1H100A723 10p ERJ2GEJ101 C813 F1G1H1R6A480 1.6p ERJ2GEJ103 C814 ECUE1H332KBQ 0.0033 ERJ2GEJ102 C819 F1G1H100A723 10p ERJ2GEJ820...
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KX-TG6551CAM/KX-TGA650RUM/KX-TGA651RUM 15.5.6. Fixtures and Tools Note: (*1) See Equipment Required (P.53), and The Setting Method of JIG (Handset) (P.57). (*2) When replacing the Handset LCD, See How to Replace the Handset LCD (P.52). Part No. Part Name & Description Remarks Safety Ref.