Related Manuals for Toshiba Strata CIX LUCA
Summary of Contents for Toshiba Strata CIX LUCA
- Page 1 Effective July 1, 2017, all Telecom product ordering, maintenance, warranty, and support obligations have been transferred to Mitel Networks, Inc. ® Strata Messaging Voice Mail User Guide Title Page November 2009...
- Page 2 To view the latest version of this or other documents refer to the Toshiba FYI web site. Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or...
- Page 3 You will be informed of your right to file a complaint with the FCC. Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/ pages/support_dealerlocator.html or call (800) 222-5805 and ask for a Toshiba Telecom Dealer.
- Page 4 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
- Page 5 The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc- tion by TAIS or its authorized dealer with new or refurbished parts (at their option).
- Page 6 WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third- party manufactured products that support our Toshiba Strata CIX product portfolio.
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Page 7: Table Of Contents
Contents Introduction Organization............................iii Conventions ............................iv Related Documents/Media........................iv Chapter 1 – Getting Started Access your Mailbox by Phone ......................1 System Voice Prompts.......................... 1 Subscriber’s Menu ..........................1 Cancelling an Operation........................1 Set up Your Mailbox for the First Time....................2 Soft keys ............................... - Page 8 Contents Chapter 4 – Greetings Chapter 4 – Greetings Change your Personal Greeting......................11 Deactivate your Personal Greeting ..................... 11 Listen to your Greeting........................11 Change your Recorded Name ......................11 Delete your Recorded Name....................... 12 Activate your Temporary Greeting (Extended Absence)..............12 Deactivate your Temporary Greeting (Extended Absence) ..............
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Page 9: Introduction
Introduction This guide describes the voice messaging capabilities and procedures for Strata Messaging on the Linux Unified Communication Appliance (LUCA). This guide can be used in conjunction with voicemail prompts when accessing your voicemail system. Organization This guide is divided as follows: •... -
Page 10: Conventions
Note: Some documents listed here may appear in different versions on the Documents/Media Toshiba FYI site or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page. -
Page 11: Chapter 1 - Getting Started
Getting Started This chapter describes how to: • Access your mailbox by phone • Use system voice prompts and shortcuts • Set up your mailbox for the first time Access your The following information is required: Mailbox by Phone • Phone number to call the voice messaging system (this may be different from inside and outside of the organization) •... -
Page 12: Set Up Your Mailbox For The First Time
To access the New User Setup at any time in the future, press 7 from the main system options menu. Soft keys Soft key functionality is available on many of the Toshiba IP or digital telephones equipped with a Liquid Crystal Display (LCD). Feature prompting makes voice mail functions easy to use via visual displays on the telephone in place of listening to voice prompts over the handset / speaker, although the Strata Messaging voice prompts still play when soft keys are used. -
Page 13: Chapter 2 - Checking Messages
Checking Messages This chapter explains how to check new messages, as well as: • Replay a message and find out when a message was sent • Save a message, and listen to saved messages • Reply to or redirect a message •... -
Page 14: Review Saved Messages
Strata CIX Checking Messages Review saved Saved messages are messages you have already heard and saved. A messages message is moved to your saved messages when you press 1 during or after message playback. The length of time a saved message is kept before being permanently deleted (for example, 30 days) is set by your system administrator. -
Page 15: Call Back Directly
Strata CIX Checking Messages 2. The system will prompt you to record a message. Use the following options to send the message. 1 Delivery message 2 Review message 3 Rerecord message 0 Delivery options (see Chapter 3 – Sending Messages for more information on delivery options) Cancel and exit... -
Page 16: Erase / Delete And Retrieve A Deleted Message
Strata CIX Checking Messages Erase / Delete and While you are listening to a message, or after a message has finished Retrieve a Deleted playing, you can delete the message from your inbox or saved box. Message Press 3 during or after message playback. The message will be moved to a Delete a Message deleted folder. -
Page 17: Chapter 3 - Sending Messages
Sending Messages This chapter describes how to: • Send a message to one or more recipients • Review or re-record a message before sending • Mark a message for priority or confidential delivery • Mark a message for return receipt notification Send A Message You can send a message directly to another subscriber’s mailbox from your Directly To A... -
Page 18: To Mark A Message As Confidential
Strata CIX Sending Messages To Mark a Message as When you mark a message as confidential, you inform the recipient that it is Confidential confidential before the message plays. 1. Call the voice messaging system, then press 2 from the subscriber’s menu to record a message. -
Page 19: To Request Notification Of Non-Receipt
Strata CIX Sending Messages To Request You can request that the system notify you if a message you send to a subscriber Notification of is not heard. A notification will be delivered to your inbox if the message is not Non-receipt listened to by a date and time that you designate. -
Page 20: To Send A Message To A Group Distribution
Strata CIX Sending Messages To Send a Message to You can send a message to a group distribution list. This option allows you to a Group Distribution send a message to multiple individuals without having to enter in individual mailbox numbers. For example, if you are a manager, you may wish to set up a distribution list that includes your team members. -
Page 21: Change Your Personal Greeting
Greetings This chapter describes how to: • Change your personal greeting • Change your recorded name • Set up your temporary (extended absence) greeting Change your When you access your mailbox for the first time you will be asked to record Personal Greeting your personal greeting. -
Page 22: Delete Your Recorded Name
Strata CIX Greetings Call the voice messaging system and select 3 3 3 from the subscriber’s Delete your Recorded Name menu to delete your recorded name. Important! If you delete your recorded name without re-recording, the system will identify your mailbox to internal callers only by its mailbox number. -
Page 23: Chapter 5 - Using Group Distributions
Using Group Distributions This chapter explains: • The difference between a private and global group distribution list • How to set up and use a private group distribution list • How to use a global group distribution list You can send a new message or redirect a message to a group distribution list. -
Page 24: Delete Members From A Private Group Distribution List
Strata CIX Using Group Distributions Delete Members from You can delete members from a pre-existing distribution list at any time. a Private Group 1. From the Subscriber’s menu, enter 3 6 4. Distribution List 2. Enter the list number you wish to make changes to, followed by # 3. -
Page 25: Chapter 6 - Personal Options
Personal Options This chapter explains procedures on how to do the following: • Send notification to additional devices when a message is left in your mailbox • Set a wake-up call • change your mailbox password • Set up your personal assistant •... -
Page 26: To Activate Or Deactivate Message Notification
Strata CIX Personal Options To Activate or You can use your phone to activate or deactivate message notification once Deactivate Message the schedule has been set up. Notification 1. Call the voice messaging system and select 3 1 1. The system will tell you whether or not your message notification is activated. -
Page 27: Change Your Mailbox Password
Strata CIX Personal Options Change your Your mailbox password is initially set when you access your mailbox for the first Mailbox Password time and complete the mailbox setup process. However, you can change your mailbox password at any time. To change your mailbox password: 1. -
Page 28: Setting Up Follow Me
Strata CIX Personal Options 1. Call the voice messaging system and select 3 1 2 2 from the Setting up Follow subscriber’s menu. 2. Enter a phone number (the call-out number), followed by #, the system will then repeat the number back for confirmation. 3. -
Page 29: Setting Up A Personal Schedule
Strata CIX Personal Options Setting up a The personal schedule allows you to manage calls according to a schedule you Personal Schedule define. With the personal schedule you can: • Route a call to one or multiple destinations based on caller ID, time, or a combination of the two. - Page 30 This page is intentionally left blank.
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Page 31: Chapter 7 - Unified Messaging
Unified Messaging This chapter describes how to: • Listen to your email messages through your voicemail, as well as delete, save, reply to and forward these emails. • Listen to your voicemail messages from your email inbox, as well as archive these messages. - Page 32 Strata CIX Unified Messaging Click the “Link to message” to play your message using the telephone. The following options display. Click on the appropriate button. Strata Messaging Voicemail UG 11/09...
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Page 33: Appendix - Soft Keys
Appendix – Soft Keys If you have a Strata 2000, 3000 or 5000-series digital or IP telephone equipped with a Liquid Crystal Display (LCD), many standard functions of the Strata Messaging voicemail system can be displayed on the telephone LCD and operated by Soft Keys. - Page 34 Strata CIX – Soft Keys Table 1: Strata Messaging Soft Keys 2000 Series 3000 series, Telephones IP-2008, DKT 3014 (except IP-2008) DP/IP 5000-series 3 BUTTON - 4 characters Soft Key Definitions 4 BUTTON - 5 characters 12 BUTTON - 12 characters Fast Forward FFWD FFWD...
- Page 35 Strata CIX – Soft Keys Table 1: Strata Messaging Soft Keys 2000 Series 3000 series, Telephones IP-2008, DKT 3014 (except IP-2008) DP/IP 5000-series 3 BUTTON - 4 characters Soft Key Definitions 4 BUTTON - 5 characters 12 BUTTON - 12 characters Rdirect RDIR RDRCT...
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