Page 1 ® Tecra M8 Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 169 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port microphone jack (Port availability depends on model selected).
Page 4: Industry Canada Requirement
This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 11: Device Authorization
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Radio Approvals For Wireless Devices
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in...
Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 14 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 15 This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 17: Wireless Lan Card
Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 19: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 26 ExpressCard is a trademark of PCMCIA. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...42 Registering your computer with Toshiba ...43 Adding optional external devices...43 Connecting to a power source ...44 Charging the main battery...46 cooling fan ...41...
Page 28 Contents Using the computer for the first time ...47 Opening the display panel ...47 Your computer’s features and specifications ...48 Turning on the power ...48 Adding memory (optional) ...49 Installing a memory module ...50 Removing a memory module...55 Checking total memory ...56 Hard Drive Recovery Utilities ...57 Creating Recovery CDs/DVDs ...57 Hard Disk Drive Recovery using the...
Page 29 Playing optical media ...96 Creating a CD/DVD...96 Removing a disc with the computer on...97 Removing a disc with the computer off ...97 Caring for CD or DVD discs ...98 Toshiba’s online resources ...98 keyboard ...83 ® keys ...84 Contents ®...
Page 30 Contents Chapter 3: Mobile Computing... 99 Toshiba’s energy-saver design...99 Running the computer on battery power ...100 Battery Notice ...100 Power management ...101 Using additional batteries ...102 Charging batteries...102 Charging the main battery...102 Charging the RTC battery...103 Monitoring main battery power...104 Determining remaining battery power...106...
Page 31 Using a supervisor password...142 Using a user password ...144 Deleting a user password...145 TOSHIBA PC Diagnostic Tool Utility...146 TOSHIBA HDD Protection Utility ...147 TOSHIBA SD™ Memory Card Format Utility ...148 TOSHIBA Power Saver ...149 the Internet ...127 ® port ...134...
Page 32 Quickly creating a new power profile ...150 Customizing a power profile ...150 Mouse Utility ...151 Toshiba Hardware Setup...152 TOSHIBA Zooming Utility...153 Toshiba Button Controls ...155 CD/DVD Drive Acoustic Silencer ...156 TOSHIBA Accessibility ...157 Fingerprint Authentication Utility...158 Fingerprint utility limitations ...158 Fingerprint Enrollment ...158...
Page 33 DVD operating problems...195 Develop good computing habits ...197 Data and system configuration backup in the If you need further assistance...202 Before you contact Toshiba ...202 Contacting Toshiba ...203 Other Toshiba Internet Web sites...203 Toshiba’s worldwide offices...204 Appendix A: Hot Keys... 206 Volume Mute ...206...
Page 34 Contents Appendix B: Power Cord/Cable Connectors...213 Appendix C: Using ConfigFree™ with your Toshiba Computer...214 Getting Started...215 Starting ConfigFree ...215 ConfigFree Utilities...217 Connectivity Doctor ...217 Search for Wireless Devices ...219 Profile Settings ...224 ConfigFree SUMMIT...226 Quick Connect...230 Using the Automatic Switch...232 Semi-Automatic Switch Feature ...233...
Page 35: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 36: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 38: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 169.
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41: Important Information On Your Computer's Cooling Fan
Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers.
Page 42: Setting Up Your Computer
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 43: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 44: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 46: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows blue when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
Page 47: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 48: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 49: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 50: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 51 Remove the main battery. For information on removing the main battery, see on page 110. Close the display panel and turn the computer upside down to locate the memory module slot cover. (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover.
Page 52 Getting Started Adding memory (optional) Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
Page 53 aligning the connector’s notch with the matching key in the socket. notch latch (Sample Illustration) Aligning the memory module with the socket Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Page 54 Getting Started Adding memory (optional) Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot A.
Page 55: Removing A Memory Module
Removing a memory module If you need to remove a memory module: Complete steps page 50 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Page 56: Checking Total Memory
Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 57: Hard Drive Recovery Utilities
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 58 Getting Started Hard Drive Recovery Utilities To create recovery CDs/DVDs: Double-click the Recovery Disc Creator icon on the Windows clicking Start, All Programs, and then Recovery Disc Creator. Select CD or DVD (to create Recovery media on CDs or DVDs). (Sample Image) Recovery Disc Creator screen Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original...
Page 59: Hard Disk Drive Recovery Using The Recovery Partition
Make sure the computer is turned off. Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Getting Started Hard Drive Recovery Utilities...
Page 60 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 61 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: Delete all data and partitions from the hard disk—This...
Page 62 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Select Recover without changing the hard drive partitions.
Page 63: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter (Sample Image) Toshiba HDD Recovery Utility screen Hard Drive Recovery Utilities “Creating Recovery CDs/DVDs” on page Getting Started 57):...
Page 64 Getting Started Hard Drive Recovery Utilities Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its factory default setting deletes all partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. Select Recovery of Factory Default Software, and then click Next.
Page 65 Recovering the entire HDD without the HDD Recovery Area This option recovers your C: drive without creating the HDD Recovery Utilities partition. This will increase the size of your C: drive Recovering your C: drive to its factory default state without the recovery partition reformats all partitions on the HDD (for example, if you created a D: drive, it will be deleted during the recovery process) and your information will be lost.
Page 66: Installing Drivers And Applications
Getting Started Using the TouchPad™ Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next.
Page 67: Scrolling With The Touchpad
Scrolling with the TouchPad There are two active regions on the TouchPad scroll as you would with any wheel device on a mouse or trackball. To scroll vertically, run your finger up or down along the right edge of the TouchPad. To scroll horizontally, run your finger along the bottom edge of the TouchPad.
Page 68: Directing The Display Output When You Turn On The Computer
Getting Started Using external display devices Turn on the external device. Set the display mode by pressing Display Properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
Page 69: Adjusting The Quality Of The External Display
Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. TECHNICAL NOTE: To use one of the simultaneous modes, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 70: Setting Up A Printer
Getting Started Connecting a printer TECHNICAL NOTE: To determine if your printer supports Plug and Play, check its documentation. If your printer does not support Plug and Play, you can set up the printer as described in To connect a printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports.
Page 71: Connecting An Optional External Diskette Drive
Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.
Page 72: Options For Turning Off The Computer
Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Turn Off or Shut Down, Hibernate, and Standby. Each option has its advantages. Turn Off or Shut Down Factors to consider when choosing either Turn Off or Shut Down: Use the Turn Off command if you are not connected to a...
Page 73 Since information is being retrieved from the hard disk rather than from memory, restarting from Hibernation takes a little more time and consumes more main battery power to start up than when restarting from Standby. When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using.
Page 74: Using The Turn Off Computer Or Shut Down Commands
Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.
Page 75 Click on the Setup Action tab. (Sample Image) Setup action settings screen Select the options you want from the drop-down lists. These options are set separately for how they operate while the NOTE computer is running on battery power or while connected to the AC power.
Page 76: Using And Configuring Hibernation Mode
Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Hibernation for the options you want. These options are set separately for how they operate while the...
Page 77: Using And Configuring Standby Mode
To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Getting Started Turning off the computer ®...
Page 78: Closing The Display Panel
Getting Started Customizing your computer’s settings Select Standby for the options you want. These options are set separately for how they operate while the NOTE computer is running on battery power or while connected to the AC power. When I press the power button Set this option to Standby if you want the computer to go into Standby mode when you press the power button.
Page 79: Caring For Your Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer:...
Page 80 Getting Started Caring for your computer Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device.
Page 81: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 82 Learning the Basics Computing tips Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 83: Using The Keyboard
Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
Page 84: Ctrl, Fn, And Alt Keys
Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys , and Ctrl program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
Page 85: Overlay Keys
Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
Page 86: Starting A Program
Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows If you prefer to open the program first, you have four options.
Page 87: Starting A Program From Windows
Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 88: Starting A Program From The Run Dialog Box
Learning the Basics Saving your work Starting a program from the Run dialog box This example uses the Run command to start WordPad: Click Start, and then Run. The Run dialog box appears. (Sample Image) Run dialog box In the Run dialog box: If you know the program’s location, type the command line.
Page 89 Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature. Saving files ® In your Windows If you are working with a document that already has a file name, this is all you need to do.
Page 90: Printing Your Work
Learning the Basics Printing your work File names The Windows contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters and numbers on the keyboard plus these characters: _ ^ $ ~ ! # % &...
Page 91: Backing Up Your Work
In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 92: Restoring Your Work
Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
Page 93: Optical Drive Components
Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
Page 94 Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in DVD discs”...
Page 95: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 96: Playing Optical Media
Learning the Basics Using the optical drive The Windows Media ordinary compact disc player: To play the CD or to pause, click the Play/Pause button. To stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones.
Page 97: Removing A Disc With The Computer On
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 98: Caring For Cd Or Dvd Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 99: Chapter 3: Mobile Computing
Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
Page 100: Running The Computer On Battery Power
EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See easyguard.toshiba.com Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Page 101: Power Management
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. Running the computer on battery power “Maintaining your battery”...
Page 102: Using Additional Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 103: Charging The Rtc Battery
The battery may not start charging immediately under the following conditions: The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
Page 104: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Page 105 HINT: Be careful not to confuse the battery light ( light ( When the on/off light flashes amber, it indicates that the system is suspended (using the Windows command). Power button AC power light On/off light (Sample Illustration) Power and battery light locations Mobile Computing Monitoring main battery power ®...
Page 106: Determining Remaining Battery Power
Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.
Page 107: Setting Battery Alarms
By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum...
Page 108: Power Profiles
To do this: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window Select an appropriate profile for your work environment or create your own custom profile.
Page 109: Using A Hot Key To Set The Power Profile
The pop-up window disappears. You are now in the selected mode. For more information on setting the battery Power Profile, see “TOSHIBA Power Saver” on page Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
Page 110: Removing The Battery From The Computer
Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work.
Page 111: Inserting A Charged Battery
Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.
Page 112 Mobile Computing Changing the main battery If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position.
Page 113: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
Page 114: Maintaining Your Battery
Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 115: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling...
Page 116: Traveling Tips
Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 117: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 118: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 119 If you place the cursor over an icon, a popup description of the file NOTE contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Access Microsoft...
Page 120: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, or use an online service, you need: A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet A way to connect to the ISP (for example modem/ ®...
Page 121: Connecting A Modem To A Telephone Line
Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 122: Connecting Your Computer To A Network
Exploring Your Computer’s Features Setting up for communications Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Page 123 Exploring Your Computer’s Features Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the New Connection Wizard: Click Start, and then All Programs. Click Accessories, Communications, and click New Connection Wizard.
Page 124: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module.
Page 125: The World Wide Web
The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP). The World Wide Web offers information as text, images, audio, or video to be referenced from anywhere in the world.
Page 126: Surfing The Internet
Exploring Your Computer’s Features An overview of using the Internet Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address.
Page 127: Uploading To, And Downloading Files From, The Internet
Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
Page 128: Using External Speakers Or Headphones
Exploring Your Computer’s Features Exploring audio features When you have finished recording, click the Stop button. The Sound Recorder window displays the new sound file as a waveform. NOTE You can only record 60 seconds at a time. To hear what you just recorded, click the Play button. To save the file, click File, and then Save.
Page 129: Web Cam
Web Cam Your computer may come with a built-in web cam. With this web cam you can do the following: Take pictures and record videos with your notebook computer Chat with others and have them see you while using instant messaging (IM) programs Have video conference calls NOTE...
Page 130: Removing A Pc Card
Exploring Your Computer’s Features Using PC Cards Insert the PC Card. (Sample Illustration) Inserting a PC Card When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position.
Page 131: Setting Up A Pc Card For Your Computer
Grasp the edges of the PC Card and slide it out of the slot. PC Card eject button (Sample Illustration) Removing a PC Card Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them. Others, such as hard disk cards, network cards, and SCSI adapters, may need to be set up to work with your computer.
Page 132: Removing An Expresscard
Exploring Your Computer’s Features Using an ExpressCard™ Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing an ExpressCard Prepare the card for removal by clicking the Safely Remove Hardware icon in the System tray and then selecting the card...
Page 133: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. To prevent damage to the media card and/or Bridge Media Adapter slot, remove the media card before you carry or move the computer.
Page 134: Removing Memory Media
Exploring Your Computer’s Features Using the i.LINK Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the System tray and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
Page 135: Chapter 5: Utilities
TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility TOSHIBA SD™ Memory Card Format Utility TOSHIBA Power Saver Mouse Utility Toshiba Hardware Setup TOSHIBA Zooming Utility Toshiba Button Controls CD/DVD Drive Acoustic Silencer...
Page 136: Toshiba Assist
Utilities TOSHIBA Assist TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 137: Connect
Connect The features available in this category are: ConfigFree™ ConfigFree Bluetooth Bluetooth TOSHIBA Application Installer (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings ® Local COM Settings Utilities TOSHIBA Assist...
Page 138: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password (Sample Image) TOSHIBA Assist window – Secure tab...
Page 139: Protect & Fix
Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Utilities TOSHIBA Assist...
Page 140: Optimize
The features available in this category are: TOSHIBA SD™ Memory Card Format Utility TOSHIBA Power Saver Mouse Utility Toshiba Hardware Setup TOSHIBA Zooming Utility Toshiba Button Controls CD/DVD Drive Acoustic Silencer TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab...
Page 141: Toshiba Application Installer
TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the Windows Click Next. (Sample Image) Toshiba Application Installer screen Click the item(s) you want to install.
Page 142: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 143: Toshiba Assist
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 144: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 145: Deleting A User Password
Click OK to exit. Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Optimize tab.
Page 146: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. To use the TOSHIBA PC Diagnostic Tool utility: Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect &...
Page 147: Toshiba Hdd Protection Utility
TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 148: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of The TOSHIBA SD Memory Card Format screen appears.
Page 149: Toshiba Power Saver
The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.
Page 150: Preset Power Profiles
Utilities TOSHIBA Power Saver Preset Power Profiles The preset power profiles are: Full Power High Power Normal DVD Playback Presentation Long Life These profiles cannot be deleted. It is not recommended to change the settings of these profiles. If you need a custom profile, create a new profile with the properties you require.
Page 151: Mouse Utility
Pointer options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device. For information on these settings, “Using the TouchPad™” on page Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
Page 152: Toshiba Hardware Setup
Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows Click Start, All Programs, Toshiba, Utilities, and then Assist, or click the Toshiba Hardware Setup icon in the Optimize tab of The Toshiba Hardware Setup screen appears.
Page 153: Toshiba Zooming Utility
Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see...
Page 154 The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming utility, right-click the TOSHIBA Assist. key and press icon in the Taskbar and then click Help.
Page 155: Toshiba Button Controls
Assist button. The TOSHIBA Assist button is located above the keyboard. To access Toshiba Button Controls: Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA The Toshiba Controls Properties window appears. (Sample Image) Toshiba Button Controls screen Select the button whose function is to be customized.
Page 156: Cd/Dvd Drive Acoustic Silencer
Double-click the icon in the System tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA The CD/DVD Drive Acoustic Silencer screen appears. Click Set Quiet Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
Page 157: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 158: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 159 Swipe your finger on the reader. A sample will be created and indicated by a Fingerprint icon. Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples. The final template will be created from these three samples. NOTE If you do not use a Windows define a new (non-empty) one.
Page 160: Fingerprint Logon
Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
Page 161: Control Center
NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. To enable power-on security single logon: Open the Control Center and go to Settings - System Settings. Check the Allow power-on security single sign-on check box. (Logon support must be enabled for this option to be accessible.) Fingerprint Management...
Page 162 Utilities Fingerprint Authentication Utility Fingerprints Enroll or edit current user’s fingerprint templates—Runs the fingerprint enrollment wizard. You can enroll, edit, or delete fingerprints for the current user and, if power-on security is implemented, control whether they are stored in the fingerprint device memory.
Page 163: Password Bank
Elevate Administrative Privileges for User Elevate administrative privileges for user.—By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and unavailable. To access these system settings, click “Elevate administrative privileges”...
Page 164 Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: Display a Web page you want to register. Fill in the data you want to replay the next time you access this Web page.
Page 165 Fingerprint Authentication Utility Replaying registrations with multiple forms Password Bank registers forms, not pages. If a page contains several forms, each form requires a separate registration. If a page contains several forms, replaying works as follows: If only one form is registered for the page (regardless of how many forms the page has), that registration is replayed.
Page 166 Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 167: Care And Maintenance Of Your Fingerprint Reader
Care and maintenance of your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. Do not scratch or poke the reader with your nails or any hard or sharp objects.
Page 168: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this...
Page 169: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 170 If Something Goes Wrong Problems that are easy to fix Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
Page 171: Problems When You Turn On The Computer
Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.
Page 172 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 173: The Windows Operating System Is Not Working
The Windows® operating system is not working Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it.
Page 174: Internet Problems
If Something Goes Wrong The Windows® operating system is not working Press when your computer starts and before Windows loading. The Windows options: Safe Mode Safe Mode (with Networking) Safe Mode (with Command Prompt) Enable Boot Logging Enable VGA Mode Last known good configuration (your most recent settings that worked) Directory Services Restore Mode (Windows...
Page 175: The Windows Operating System Can Help You
Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 176: Resolving Hardware Conflicts On Your Own
If Something Goes Wrong Resolving a hardware conflict The recommended procedure for getting multiple devices to work together is to add and set up one device at a time. After you add each device, test it to make sure it and all previously connected devices work.
Page 177: Fixing A Problem With Device Manager
Resolving conflicts There are several things you can do to resolve hardware conflicts: Get the most recent drivers from the manufacturer. Disable the device. For an older device, remove it from the computer. Disable another system component and use its resources for the new device.
Page 178 If Something Goes Wrong Resolving a hardware conflict Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device.
Page 179: Memory Problems
Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first: Click Start, Turn off computer. Click Turn Off. The operating system shuts down and turns off the computer automatically.
Page 180 If Something Goes Wrong Resolving a hardware conflict Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer.
Page 181: Keyboard Problems
Toshiba Web site at accessories.toshiba.com. current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see batteries” on page...
Page 182 If Something Goes Wrong Resolving a hardware conflict If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press simultaneously (once). If this does not correct the problem, press simultaneously again to return the display priority to its previous setting.
Page 183: Disk Drive Problems
To change the display properties: Right-click in a blank area of the Windows The Display Properties window appears. Click Properties, then click the Settings tab. Adjust the screen resolution and/or color quality. Click OK. The display mode is set to Simultaneous and the external display device does not work.
Page 184 If Something Goes Wrong Resolving a hardware conflict To run Error-checking: Click Start, then click My Computer. Right-click the drive you want to check. On the pop-up menu, click Properties. The drive’s Properties box appears. NOTE This feature is not available for optical drives. Click the Tools tab.
Page 185: Optical Drive Problems
The metal cover or a loose label may be obstructing the path into the drive. Carefully inspect the diskette. If the metal cover is loose, replace the diskette. If the label is loose, replace the label and try inserting the diskette again. The computer displays the If you are starting the computer from a diskette, the diskette in the drive does not have the files necessary to start the computer.
Page 186: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check the type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD±R, DVD±RW, and DVD RAM, plus the CD formats CD-Recordable (CD-R) and CD- Rewritable (CD-RW).
Page 187 Card Information Structure When you insert a PC Card into a slot, the computer attempts to determine the type of card and the resources it requires by reading its Card Information Structure (CIS). Sometimes the CIS contains enough information for you to use the card immediately. Other cards must be set up before you can use them.
Page 188 If Something Goes Wrong Resolving a hardware conflict Double-click the appropriate PC Card. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card.
Page 189: Expresscard™ Problems
Refer to the card’s documentation, which should contain a troubleshooting section. ExpressCard™ problems ExpressCards™ include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply.
Page 190 If Something Goes Wrong Resolving a hardware conflict Resolving ExpressCard problems Here are some common problems and their solutions: The slot appears to be dead. no longer work. Check the ExpressCard™ status: Click Start. Click My Computer icon with the secondary button, then click Properties.
Page 191: Printer Problems
Never swap modules when the computer is in Hibernation or Standby mode. This is known as “warm swapping” and is not supported with this computer. For more information on Hibernation and Standby modes see “Standby mode” on page The system does not recognize your Refer to the ExpressCard™...
Page 192: Modem Problems
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. “Determining the COM port”...
Page 193: Wireless Networking Problems
SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. Check the Control Panel’s Device Manager to verify that the ®...
Page 194 If Something Goes Wrong Resolving a hardware conflict Select Internet Protocol (TCP/IP), then click Properties. Select Obtain an IP address automatically. Click OK, then click Close. Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows Click Start, then click Run...
Page 195: Dvd Operating Problems
“Checking device properties” on page 178 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. If Something Goes Wrong DVD operating problems ®...
Page 196 If Something Goes Wrong DVD operating problems A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off Monitor feature in the Display Properties using the following steps: Right-click in a blank area of the Windows Click Properties.
Page 197: Develop Good Computing Habits
Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. Click the Screen Saver tab. In the Screen Saver list, the current screen saver is highlighted. Click the down arrow at the right of the current screen saver name.
Page 198: Data And System Configuration Backup In The Windows ® Operating System
If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
Page 199 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 200 If Something Goes Wrong Develop good computing habits Follow these steps to back up files in the My Documents folder to one or more CDs: NOTE You can not back up the computer while running on battery power. Connect the AC adaptor before continuing. Put a blank CD-R (CD-recordable) disc into the computer’s optical drive.
Page 201 A CD Writing Wizard will appear, prompting for a name for the CD. You may accept the default name, or enter a new (more descriptive) name. Click Next to continue. The CD Writing Wizard will now write the selected files to the CD.
Page 202: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. ®...
Page 203: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer’s serial number...
Page 204: Toshiba's Worldwide Offices
Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
Page 205 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices The Rest of Europe Toshiba Europe (I.E.) GmbH...
Page 206: Appendix A: Hot Keys
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
Page 207: With A Password
With a password The Fn + F1 key combination turns off the display and activates instant security. If you set a blank screen saver, pressing the Fn + F1 key combination to activate instant security will cause the screen to go blank.
Page 208: Power Profile
(Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see “TOSHIBA Power Saver” on page Standby mode This hot key places the computer into Standby mode.
Page 209: Hibernation Mode
Hot Keys Hibernation mode Hibernation mode This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box.
Page 210: Display Modes
Hot Keys Display modes Display modes This hot key cycles through the power-on display options. The display modes are: (Sample Image) Display options window To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 211: Disabling Or Enabling Wireless Devices
® Wi-Fi modules. ® Wi-Fi enabled—Enables just the Wi-Fi ® Bluetooth enabled—Enables just the Bluetooth module. All enabled—Enables both Bluetooth “TOSHIBA Zooming Utility” on 153. “TOSHIBA Zooming Utility” on 153. Hot Keys ® ® module. ® ® ® and Wi-Fi...
Page 212: Keyboard Hot Keys
Hot Keys Keyboard hot keys Keyboard hot keys This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution.
Page 213: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 214: Appendix C: Using Configfree™ With Your
Appendix C Using ConfigFree Toshiba Computer NOTE All references to Bluetooth Bluetooth ™ ConfigFree communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks. NOTE For more information on using ConfigFree, see the ConfigFree online Help.
Page 215: Getting Started
Click Start, All Programs, Toshiba, Networking, and then ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon click the desired utility.
Page 216 Using ConfigFree™ with your Toshiba Computer Getting Started appropriate icon on the Launcher to start the desired ConfigFree utilities. (Sample Image) ConfigFree Launcher ConfigFree Launcher can be set to hide from view when it is not in use. When this setting is active (set the ConfigFree Launcher to Auto-hide mode), you can re-display ConfigFree Launcher by moving the mouse cursor to the right of the screen.
Page 217: Configfree Utilities
Using ConfigFree™ with your Toshiba Computer (Sample Image) ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
Page 218 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Status of wireless communication switch (on or off) (Sample Image) Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
Page 219: Search For Wireless Devices
Using ConfigFree™ with your Toshiba Computer triangles display, you can toggle between each of their cause and solution information screens by clicking its exclamation point. For example, if the connection to a wireless network cannot be established because the wireless communication switch is turned...
Page 220 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Search for Wireless Devices can also be started from the ConfigFree Launcher. ® For Wi-Fi networks, the intensity of a signal is displayed in five levels or “bands.” The signal from the connected access point is displayed in the bands surrounding the computer icon at the center of the map.
Page 221 Using ConfigFree™ with your Toshiba Computer To add a new wireless connection to an Access Point: Open the Search for Wireless Devices option from ConfigFree Launcher. Drag and drop the device you want to connect to the computer icon at the center of the map. The Wireless Settings screen appears.
Page 222 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Creating a detected device wireless connection The following screen shows an example of Bluetooth are detected using the Search for Wireless Devices option. Moving the mouse cursor over a device icon displays information about the device.
Page 223 Using ConfigFree™ with your Toshiba Computer Drag and drop the file directly onto the icon for that Bluetooth device. (Sample Image) Dragging the file to the Bluetooth To be prompted for the device: Drag and drop the file to the Bluetooth ConfigFree Launcher.
Page 224: Profile Settings
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Click Send. NOTE During a file transfer, connecting and disconnecting to the selected device will occur automatically. Disconnecting from a Bluetooth To disconnect from a Bluetooth Place the cursor on top of the connected line. The icon changes to a pair of scissors.
Page 225 Using ConfigFree™ with your Toshiba Computer To create a profile: Click the ConfigFree icon Move the pointer to Profile. Click Add. The Add Profile screen appears. Select Capture and click OK. The Add Profile screen appears. Enter the name of the profile you want to create.
Page 226: Configfree Summit
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Expanded Add Profile screen NOTE The online Help provides real-world examples of setting up profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them as necessary.
Page 227 Using ConfigFree™ with your Toshiba Computer ® Bluetooth PAN/LAP Cross cable (Ethernet or Gbit Ethernet) To host a ConfigFree SUMMIT, click the SUMMIT icon on the ConfigFree Launcher, select the users that you want to attend the SUMMIT meeting, and send them an invitation.
Page 228 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Only the SUMMIT Host (the initiator) can share files with multiple users by this method. SUMMIT users can share a file with only one other user. (Sample Image) Sharing a file with one user To share a file with all users, drag the file to the center of the SUMMIT table where users can access it as desired.
Page 229 Using ConfigFree™ with your Toshiba Computer NOTE Participating users must be connected by LAN, wireless LAN, or ® Bluetooth SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: Click the ConfigFree icon Click SUMMIT. Other users appear on the SUMMIT main window.
Page 230: Quick Connect
Direct Link Toshiba Device. Launches ConfigFree SUMMIT Toshiba Wireless Projector The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector. Once the projector utility is installed, launching the Quick Connect utility automatically opens the Wireless Data Projector Application. There you can configure how you would like to use the projector.
Page 231 NOTE Because the wireless LAN’s default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’s connection setting to Infrastructure mode to match the settings on the projector.
Page 232: Using The Automatic Switch
Toshiba Device submenu. This action switches the computer’s wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on.
Page 233: Semi-Automatic Switch Feature
Using ConfigFree™ with your Toshiba Computer NOTE If your computer is connected to multiple wireless LAN devices, the Auto Switch (SSID) feature is disabled. To enable this feature, only one wireless LAN device can be used. Semi-Automatic Switch Feature The Semi-Automatic feature alerts you when the computer...
Page 234: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 235 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
Page 236 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 237 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 238 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 239 device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Page 240 Glossary double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
Page 241 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 242 Glossary hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
Page 243 local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Page 244 Glossary non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Page 245 port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
Page 246 Glossary select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
Page 247 Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet.
Page 248: Index
46 not charging 180 power profile 208 power profile hot key 109 real-time clock (RTC) 101 removing 110 BIOS Setup see Toshiba Hardware Setup Bridge Media Adapter inserting memory media 133 removing memory media 134 button power 49 start 119...
Page 249 click 67 communications network connection 122 set up 120 system resources 176 compact disc positioning 94 compact discs handling 94 inserting 93 removing 97 computer caring for 79 cleaning 79 moving 79 non-system disk or disk error message 172 not accessing disk drives 171 running on battery power 100 setting up 42 warning resume failure message...
Page 250 Index warning resume failure 171 Error-checking 184 Ethernet LAN port 123 expansion memory slot 52 exploring the desktop 117 ExpressCard inserting 131 removing 132 external monitor not working 183 mouse 69 external diskette drive connecting 71 external display, adjusting 69 FAT (File Allocation Table) 183 file extensions 90 file, backing up 82...
Page 251 keyboard character keys 83 function keys 84 hot keys 212 not working 171 overlay keys 85 special Windows® keys 84 troubleshooting 181 using 83 keyboard, external 69 keyboard, full-size 83 lock computer, using 79 main battery removing 110 memory adding 49 problem solving 179 removing expansion slot cover 52 memory module...
Page 252 182 checking device properties 178 computer hangs when PC Card inserted 188 computer will not power up 171 contacting Toshiba 202 corrupted/damaged data files 184 Device Manager 177 disabling a device 177 disk drive is slow 184...
Page 253 121 television adjusting display 69 Toshiba registering computer 43 worldwide offices 204 TOSHIBA Assist 136 Toshiba Button Controls 155 Toshiba Hardware Setup 152 Toshiba online resources 98 traveling tips 116 troubleshooting DVD player general problems 195 external keyboard 181...
Page 254 Index using a file extension 90 Utilities 135 utilities Power Saver 149 video projector adjusting display 69 warranty limited warranty 38 Web 125 Web Cam 129 Web sites 203 Wi-Fi® wireless networking 124 Windows Explorer 87 Windows Media® Player 95 Windows Media®...

This manual is also suitable for:

M8-s8011 M8-s8011x M8-st3093 M8-st3094 Tecra m8 Tecra m8 series

Toshiba TECRA GMAD00134010 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys

Appendix B: Power Cord/Cable Connectors

Appendix C: Using Configfree™ with Your

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Summary of Contents for Toshiba TECRA GMAD00134010