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Sony PCG-GR200 Series Quick Start Manual
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Sony PCG-GR200 Series Quick Start Manual

Sony PCG-GR200 Series Quick Start Manual

Sony vaio notebook quick start pcg-gr200
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  • Page 1 ® VAIO Notebook Quick Start PCG-GR200 Series...

  • Page 3: Table Of Contents

    Contents Welcome...5 Unpacking Your Notebook ...7 Registering Your Notebook ...9 Setting up your dial-up connection ...10 Setting Up Your VAIO® Notebook ...15 Connecting a Power Source ...21 Starting Your Notebook ...27 Shutting Down Your Notebook...28 Adding Memory ...31 Precautions and Procedures...32 Typical expansion memory configuration...33 Removing a memory module ...34 Installing a memory module...36...
  • Page 4 VAIO® Notebook Quick Start Troubleshooting...57 Troubleshooting Your Notebook ... 58 Troubleshooting the LCD Screen ... 62 Troubleshooting the Mouse and Touchpad ... 63 Troubleshooting Drives, PC Cards and Peripheral Devices ... 65 Troubleshooting Software... 68 Troubleshooting the Modem... 70 Troubleshooting Audio ... 71 Troubleshooting the Printer ...

  • Page 5: Welcome

    Welcome Congratulations on your purchase of the Sony VAIO® notebook. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. Features ✍ For a complete description of the specifications of your VAIO® notebook, see the Specifications flyer supplied with your notebook.
  • Page 6 RW, and CD-R discs. This drive is hot-swappable. ✍ Your computer’s optical disc drive and other parts may differ depending on the model you purchased. * Sony does not guarantee interoperability with removable hard disk drives other than the one provided.

  • Page 7: Unpacking Your Notebook

    Unpacking Your Notebook Remove the following hardware items from the box: Main unit Rechargeable battery pack * The removable hard disk drive and removable optical disc drive are preinstalled in your note- book. Documents ❑ VAIO® Notebook Quick Start — Contains information on unpacking and setting up your notebook, supplementary updates, and software information.

  • Page 8: Software Cds

    VAIO® Notebook Quick Start Software CDs ❑ Microsoft® Word — Enables you to reinstall Microsoft Word to the VAIO® notebook you purchased. Recovery CDs ❑ Application Recovery CD(s) — Enables you to reinstall individual applications if they become corrupted or are erased. ❑...

  • Page 9: Registering Your Notebook

    Registering Your Notebook Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your notebook: ❑ Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may be having with your notebook.

  • Page 10: Setting Up Your Dial-Up Connection

    VAIO® Notebook Quick Start Setting up your dial-up connection This section describes the basic steps for setting up your dial-up connection for the first time. The Connection Wizard guides you through the process of connecting to the Internet and then choosing an Internet Service Provider (ISP) or setting up an existing account.
  • Page 11 Phone and Modem Options window Select the location from where you are dialing and then click OK. The New Connection Wizard appears. Setting up your dial-up connection...
  • Page 12 VAIO® Notebook Quick Start New Connection Wizard Follow the on-screen instructions to finish setting up your dial-up connection.
  • Page 13 (Windows® 2000 Professional) Double-click the Connect to the Internet The Internet Connection Wizard appears. Internet Connection Wizard Follow the on-screen instructions to finish setting up your dial-up connection and to choose your ISP. Setting up your dial-up connection icon on the Windows desktop.
  • Page 14 VAIO® Notebook Quick Start...

  • Page 15: Setting Up Your Vaio® Notebook

    Setting Up Your VAIO® Notebook This section describes all the controls and ports on your notebook, how to connect your notebook to a power source, and how to start and shut down your notebook.

  • Page 16: Locating Controls And Ports

    VAIO® Notebook Quick Start Locating Controls and Ports Front Memory Stick® indicator Num Lock indicator Caps Lock indicator Scroll Lock indicator Power indicator Battery 1 and 2 indicators Hard disk drive indicator LCD (Liquid Crystal Display) screen Keyboard Speakers Left and right buttons Touchpad Battery bay Power button...
  • Page 17 Left Back button for center Jog Dial™ control Center Jog Dial™ control CD-RW/DVD Combo Drive or DVD-ROM drive in multipurpose bay * This multipurpose bay can house either an optical disc drive or an optional second battery. Setting Up Your VAIO® Notebook S400 Memory Stick®...
  • Page 18 VAIO® Notebook Quick Start Right Air vent Drive bay with removable hard disk drive Battery bay...

  • Page 19: Ethernet Port

    Back Air vent DC In port Printer port VGA port AV Out jack * There is a protruding dot above the Microphone jack to further distinguish it from other jacks and ports. Do not connect a microphone to the Headphone jack. Only connect 10Base-T and 100Base-TX cables to the Ethernet port.
  • Page 20 VAIO® Notebook Quick Start Bottom Tilt stands Multipurpose bay RELEASE lever Port replicator connector...

  • Page 21: Connecting A Power Source

    Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC adapter Plug the cable attached to the AC adapter into the DC In port on the notebook. Plug one end of the power cord into the AC adapter. Plug the other end of the power cord into an AC outlet.

  • Page 22: Using Battery Power

    VAIO® Notebook Quick Start ❑ The LED indicator on the AC adapter may be turned on until the AC adapter is unplugged from your notebook. ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use only the AC adapter supplied.
  • Page 23 Insert the battery pack into the battery bay on the right side of the notebook. Inserting battery pack Lift the battery bay cover up until it clicks. ✍ If the port replicator is attached to your notebook, do not attempt to insert or remove the battery pack.
  • Page 24 VAIO® Notebook Quick Start There are two battery indicators on the notebook Battery indicators Battery Indicator Description Indicates the status of the battery pack in the battery bay on the right side of the notebook. Indicates the status of the battery pack in the multipurpose bay on the left side of the notebook.
  • Page 25 To remove the battery pack Push the battery bay cover down to open it. Pull out the battery pack. Removing the battery pack Push in and lift up the battery bay cover until it clicks. You will lose data if you remove the battery pack while the notebook is on and not connected to the AC adapter, or if you remove the battery while the notebook is in a power saving mode.
  • Page 26 VAIO® Notebook Quick Start ❑ If the battery level falls below 10 percent, you should either attach the AC adapter to recharge the battery, or shut down your notebook and insert a fully charged battery. ❑ You can extend battery life by changing the power management modes in the PowerPanel™...

  • Page 27: Starting Your Notebook

    Starting Your Notebook Slide the LCD lock lever in the direction of the arrow, and lift the cover. Opening the notebook LCD lock lever Press the power button on top of the notebook until the green power indicator turns on. Power button Power button ✍...

  • Page 28: Shutting Down Your Notebook

    VAIO® Notebook Quick Start Shutting Down Your Notebook To avoid potential loss of data, follow these steps to shut down your notebook. (For Windows® 2000) Click the Start button on the Windows® taskbar. Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box.
  • Page 29 Turn off any peripherals connected to your notebook. ✍ During a period of inactivity, you can conserve battery life by using Standby mode. See “Controlling Power Management” in the online User Guide for more information. If you are unable to shut down your notebook. Close or end all operations as follows: ❑...
  • Page 30 VAIO® Notebook Quick Start...

  • Page 31: Adding Memory

    Adding Memory In the future you may want to install memory modules to expand the functionality of your notebook. The amount of memory on your notebook will vary depending on the model you purchased. See the Specifications flyer that came with your notebook for the amount of memory pre- installed.

  • Page 32: Precautions And Procedures

    VAIO® Notebook Quick Start Precautions and Procedures The procedures described below assume that you are familiar with the general terminology associated with personal notebooks and with common safety practices required for using and modifying electronic equipment. Personal injury or equipment damage may result from failure to take these precautions. Make sure you observe the proper safety precautions when you install memory modules in your notebook.

  • Page 33: Typical Expansion Memory Configuration

    Typical expansion memory configuration Models with 256 MB memory Total System Memory (MB) * The 384 MB and 512 MB memory configurations may require the removal and replacement of original factory-installed memory modules. Typical expansion memory configuration Slot 1 (MB) Slot 2 (MB)

  • Page 34: Removing A Memory Module

    VAIO® Notebook Quick Start Removing a memory module Shut down your notebook and disconnect all peripheral devices, such as your printer. Unplug your notebook and remove the battery pack(s). After your notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook.
  • Page 35 Remove the memory module. Removing memory module 1 Pull the tabs in the direction of the arrow The memory module is released. Tighten the screw on the memory bay cover. ✍ Your notebook comes with a memory module installed in the memory slot. To upgrade your memory, removal of these modules may be necessary before installing your upgrade memory module.

  • Page 36: Installing A Memory Module

    VAIO® Notebook Quick Start Installing a memory module Follow steps 1 to 4 of “Removing a memory module” for removing the preinstalled memory. Remove the new memory module from its packaging. Install the memory module by sliding it into the memory module slot. Press the module into place until it clicks.

  • Page 37: Viewing The Amount Of Memory

    The amount of memory displayed in the Sony Notebook Setup screen is not always correct. The video adapter uses some system memory, and that amount of memory does not appear as part of the total memory shown in the Sony Notebook Setup screen.
  • Page 38 VAIO® Notebook Quick Start...

  • Page 39: About The Software On Your Notebook

    This section provides the following information: ❑ An overview of the various software that come with your notebook and the activities you can perform with your software ❑ Details on your Sony application, driver, and system recovery CDs...

  • Page 40: Software Overview

    Internet browser and Windows. Digital Print (Windows XP only) Sony Electronics Inc. This image management software makes it fun and easy to edit, import, and organize your digital pictures in a photo album for rich digital printing to any standard color laser or inkjet printer.
  • Page 41 Clipboard from one location. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 42 Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica® camera. The images appear in a convenient light-table format, so that you can easily view the contents of an entire folder.
  • Page 43 Internet. This Custom RealJukebox for Sony allows seamless check-out capabilities to a wide range of Sony personal audio devices, and offers convenient links to Sony product and music service home pages.
  • Page 44 VAIO Action Setup manages the settings for your notebook’s Shortcut keys and i.LINK interface. * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 45 VAIO Support Agent provides immediate, interactive online support. VisualFlow™ Sony Electronics Inc. VisualFlow software is a state-of-the-art Sony multimedia browser designed specifically for Memory Stick® media. It displays any still picture, movie, or sound file stored in a Memory Stick media in a visually pleasing, artistic manner.

  • Page 46: Application, Driver, And System Recovery Cds

    Your notebook comes with the following application and system recovery CDs. To use your recovery CDs, see “Using Your Recovery CDs” for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc.

  • Page 47: Using Your Recovery Cds (Windows® 2000)

    ✍ You must be in Windows to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your notebook. If your notebook is already on, close all applications.
  • Page 48 VAIO® Notebook Quick Start To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are accidentally erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application.
  • Page 49 Press the power button and hold it for more than four seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 50 VAIO® Notebook Quick Start Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message “Save configuration changes and exit now?” appears. Check that “Yes” is selected, then press the Enter key. The notebook restarts from the Recovery CD.

  • Page 51: Using Your Recovery Cds (Windows® Xp)

    ✍ You must be in Windows to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your notebook. If your notebook is already on, close all applications.
  • Page 52 VAIO® Notebook Quick Start To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application.
  • Page 53 Device Manager screen From the Action menu, click Uninstall. This will remove the device driver from your system. Click OK to confirm this action. Repeat as necessary. Restart your computer. To restart, click Start in the Windows taskbar, Turn Off Computer, and then click Restart. When the Windows desktop reappears, Windows will automatically reinstall the device drivers from the Driver Recovery CD.
  • Page 54 If you have any questions on using the System Recovery CD, contact Sony Customer Support. Insert the Sony System Recovery CD in the optical drive. Shut down your notebook as described in the “Shutting Down Your Notebook” section of your printed Quick Start.
  • Page 55 Press the power button and hold it for more than four seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 56 VAIO® Notebook Quick Start...

  • Page 57: Troubleshooting

    Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). ❑ Troubleshooting Your Notebook ❑ Troubleshooting the LCD Screen ❑...

  • Page 58: Troubleshooting Your Notebook

    VAIO® Notebook Quick Start Troubleshooting Your Notebook My notebook does not start. ❑ Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the notebook indicates that the power is on.
  • Page 59 Turn off the notebook. Remove any peripheral devices connected to the notebook. Turn the notebook on again. Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 60 VAIO® Notebook Quick Start If your notebook continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CD to restore the software titles shipped with your notebook. See “To use the System Recovery CD(s)”...
  • Page 61 The power management setting is not responding. Your notebook’s operating system may become unstable if it is interrupted or if you attempt to make changes before the notebook completely enters a lower power state, such as Hibernate. ❑ To restore the notebook to its normal operating stability: Close all open applications.

  • Page 62: Troubleshooting The Lcd Screen

    VAIO® Notebook Quick Start Troubleshooting the LCD Screen My LCD screen is blank. ❑ Check that the notebook is plugged into a power source and that it is turned on. ❑ Check that the power indicator on the notebook is on. ❑...

  • Page 63: Troubleshooting The Mouse And Touchpad

    See “Connecting a PS/2® External Mouse or Keyboard” for more information. ❑ If you are using an optional Sony USB mouse PCGA-UMS1 series, check that the mouse is plugged into the USB port. ❑ If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the mouse drivers.
  • Page 64 VAIO® Notebook Quick Start The pointer does not move while using the Touchpad or Mouse. ❑ The computer should be restarted. Follow these steps: Press the Windows key Press the “U” key to select Turn Off Computer / Shut Down, and then wait at least four seconds.

  • Page 65: Troubleshooting Drives, Pc Cards And Peripheral Devices

    Check that your optical drive does not have the mute setting enabled. * i.LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connec- tion. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 66 In this case, turn off your notebook and * i.LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connec- tion. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 67 (Standby or Hibernate). If that happens, restart the computers to establish a connection. * i.LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connec- tion. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.

  • Page 68: Troubleshooting Software

    What software do I use for CD-R/CD-RW software functions? ❑ Sony recommends using the preinstalled SonicStage software’s Record function to create any CDs on your VAIO® computer, if the specific model you purchased is preconfigured with all necessary components for CD-R and CD-RW capability.
  • Page 69 Right-click the Local Area Connection with device name “WAN Network Driver,” and select Disable. Verify that your AOL connection still functions satisfactorily with the WAN Network Driver disabled. If you need to reverse this setting, repeat the steps above and select Enable. Troubleshooting Software...

  • Page 70: Troubleshooting The Modem

    Check that the phone number the program is dialing is correct. ❑ Check that the software you are using is compatible with the notebook’s modem. (All preinstalled Sony programs are compatible.) ❑ If you are still experiencing problems, use your supplied Driver Recovery CD to reinstall the modem drivers.

  • Page 71: Troubleshooting Audio

    Troubleshooting Audio My speakers make no sound. ❑ If the built-in speakers are turned off, press the key combination Fn+F3 to turn on the speakers. You can also turn on the speakers using the center Jog Dial™ control. ❑ If the speaker volume is turned to the minimum, press the key combination Fn+F4, and then press center Jog Dial control to adjust the volume.

  • Page 72: Troubleshooting The Printer

    The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to bi-directional.

  • Page 73: Getting Help

    Getting Help Sony provides you with several support resources to answer questions about your VAIO® notebook or the preinstalled software. Refer to these resources in the order they are listed. Support Options If you have questions about your notebook or the preinstalled software, refer to the following sources for answers in the sequence listed below.
  • Page 74 1-888-4-SONY-PC (1-888-476-6972). Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your notebook by calling: 1-888-4-SONY-PC (1-888-476-6972).

  • Page 75: Software Support Information

    Netscape Communicator® (Netscape Communications Corporation) Web site http://help.netscape.com/ phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Software Support Information...
  • Page 76 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. Windows® Operating System, Word, Office (Microsoft Corporation) Web site http://www.sony.com/pcsupport/ phone...

  • Page 77: Sony Service Center

    WinDVD® (InterVideo, Inc.) Web site http://www.intervideo.com/jsp/Support.jsp phone 510-651-0888 e-mail support@intervideo.com Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport. Software Support Information...
  • Page 78 VAIO® Notebook Quick Start...

  • Page 79: Index

    Index 16, 21 AC adapter AC power adding memory Application Recovery CD audio troubleshooting 16, 22 battery packs charging indicator lights inserting inserting into battery bay rechargeable removing brightness adjusting buttons Start (Windows) cables phone power cord charge status indicator light charging battery packs choosing power source...
  • Page 80 Setting up your dial-up connection setting up your PC support Shut Down Windows dialog box shutting down shutting down software support information troubleshooting Software list Sony Fax-on-Demand service Sony Service Center speakers troubleshooting 21, 22 47, 51 47, 51...
  • Page 81 starting computer 28, 29 startup problems support software support, technical technical support touchpad troubleshooting 57, 58 troubleshooting audio drives, PC Cards, and peripheral devices modem mouse and touchpad printer software 28, 29 startup turning on computer unpacking the computer ventilation slot viewing the amount of memory Windows Start button...
  • Page 84 © 2001 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony, VAIO, the VAIO logo, VAIO Smart, DVgate, Handycam, Media Bar, MovieShaker, PictureGear, and i.LINK are trademarks of Sony. All other trademarks are trademarks or registered trademarks of their respective owners.

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