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Here is what you will find inside Get to know your Smart Hub ................... 2 Step-by-step instructions ....................4 Connecting your devices ....................8 Set-up email notifications for data usage ................ 10 Configurations ....................... 12 Troubleshooting ......................13 Have questions? We’ve got answers................14 Voice services .......................
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Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot Indicator Reference State Description Back View Front View White AC power present steady Power Indicator No AC power Cyan/Blue/ Connected to a mobile network Yellow Network Indicator No Network Connection Steady Wi-Fi on Wi-Fi...
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Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot Tips for best placement of your in home internet smarthub: Step 1: Make sure to use the correct SIM card. For best connection from the Smart Hub to the wireless network: Place your Smart Hub in a central location in your home close to a window where there is also a power source.
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Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot Step 3: Connect AC adaptor/power cable from Smart Hub to wall power outlet. Step 4: Once the power cable is connected the power indicator light will turn white. Power indicator light should be white. Power On/Off: To power on or off the smarthub, press and hold the power button.
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Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot You have two options to connect to Smart Hub: Step 4: Test your Internet connection by searching a website from your Internet browser. Option 1. Connect wirelessly through Wi-Fi If no data connection or Power, Wi-Fi or Network indicator light is red, Step 1: Find the Wi-Fi icon on your device.
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Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot Data notifications help track your wireless Internet usage so you can adjust your data plan or Step 3: Choose 'Data Notifications & Block' choose our data notification at 50%,75%, usage if necessary. We’ll let you know when you’ve used 90% and 100% of the data included 90% and/or 100% of usage.
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If accessing the Web UI via your Smartphone Or tablet, you will have the option to download the 'HUAWEI HiLink (Mobile WiFi)' mobile application, it is a free app available for download via the App Store or Play Store. Please follow the instructions to register and setup the app on your device.
Have questions? We’ve got answers. Voice services This smarthub does not support voice services, including calls to 911. Get online help Learn more about Smart Hub at telus.com/smarthub Find the answers to your problems at telus.com/support Visit the TELUS Neighbourhood Ask questions and get answers all in one place at telus.com/neighbourhood Live chat Instant message with TELUS support representatives online at telus.com/chat...