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Panasonic KX-HDV130 Operating Instructions Manual
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Panasonic KX-HDV130 Operating Instructions Manual

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See also: Administrator's Manual , User Manual
KX-HDV230
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
Note
•
In this manual, the suffix of each model number is omitted unless necessary.
•
The illustrations such as some keys may differ from the appearance of the actual product.
•
Certain products and features described in this document may not be available in your country or area.
Contact your phone system dealer/service provider.
•
The contents and design of the software are subject to change without notice.
Document Version: 2017-08

Operating Instructions

Model No.

SIP Phone

KX-HDV130
KX-HDV230

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Summary of Contents for Panasonic KX-HDV130

  • Page 1: Operating Instructions

    KX-HDV130 Model No. KX-HDV230 KX-HDV230 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Note • In this manual, the suffix of each model number is omitted unless necessary.
  • Page 2 Introduction Introduction This manual describes information about the installation and operation of KX-HDV130 / KX-HDV230. Related Documentation • Quick Start Guide Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property. • Administrator Guide Describes detailed information about the configuration and management of this unit.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents 1 Important Information ................5 Data Security ........................6 Disposal of Old Equipment and Batteries ..............6 Regional Information ...................... 7 1.3.1 For Users in European Countries ................... 7 1.3.2 For Users in the United Kingdom ................... 7 1.3.3 For Users in Australia .....................
  • Page 4 Troubleshooting ......................105 Error Messages ......................108 Revision History ......................109 Wall mounting template ....................110 5.7.1 KX-HDV130 ........................ 110 5.7.2 KX-HDV230, optionally with 1 attached KX-HDV20 ........... 111 5.7.3 For mounting 2 or more KX-HDV20 units (KX-HDV230 only) ........112...

  • Page 5: Important Information

    Section 1 Important Information This section provides important information intended to prevent personal injury and property damage. Document Version: 2017-08 Operating Instructions...

  • Page 6: Data Security

    – Change the password regularly. • Security settings, such as passwords, cannot be undone at Panasonic service centers. Take measures to prevent passwords from being lost or forgotten. • If a password is forgotten, initialize the unit and configure the settings again. For details, consult your administrator or dealer.

  • Page 7: Regional Information

    KX-HDV230X only. For information of Compliance with EU relevant Regulatory Directives, Contact to Authorized Representative: Panasonic Testing Center Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany Ecodesign information Ecodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No.801/2013.

  • Page 8: For Users In The United States

    1.3.6 For Users in the United States PTC General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.

  • Page 9: For Users In Canada

    Hearing Aid T-Coil when used with T-Coil equipped hearing aids and cochlear implants. TIA-1083 Responsible Party Panasonic Corporation of North America Two Riverfront Plaza, Newark, New Jersey 07102-5490 Technical Support Panasonic Corporation of North America Two Riverfront Plaza, Newark, New Jersey 07102-5490 Telephone: 1 (800) 528-6747 Option 1 1.3.7 For Users in Canada...
  • Page 10 1.3.7 For Users in Canada Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and Compatible with Hearing Aid T-Coil interference when used with T-Coil equipped hearing aids and cochlear implants. TIA-1083 Operating Instructions Document Version: 2017-08...

  • Page 11: For Best Performance

    1.4 For Best Performance 1.4 For Best Performance Environment • Keep the product away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product.
  • Page 12 1.4 For Best Performance Operating Instructions Document Version: 2017-08...

  • Page 13: Before Operating The Telephones

    Section 2 Before Operating the Telephones This section shows you the basic information for your telephone. Document Version: 2017-08 Operating Instructions...

  • Page 14: Accessory Information

    2.1 Accessory Information 2.1 Accessory Information Included Accessories KX-HDV130 Handset: 1 Handset Cord: 1 Stand: 1 KX-HDV230 Handset: 1 Handset Cord: 1 Stand: 1 Wall Mounting Adaptor: 1 Screw for wall mounting adaptor: Screws for wall mounting: 2 Optional Accessories...
  • Page 15 2.1 Accessory Information KX-HDV230 20 Key Expansion Model AC Adaptor Module KX-HDV230 KX-A422 (PNLV228) / KX-A424 (PNLV6508) KX-HDV20 KX-HDV230C KX-HDV230NE KX-A422CE (PNLV228) / KX-A424CE (PNLV6508) KX-HDV20NE KX-HDV230RU KX-A424CE (PNLV6508) KX-HDV20RU KX-HDV230X KX-A422X (PNLV228) / KX-A424X (PNLV6508) / KX-HDV20X KX-A422AL (PNLV228) / KX-A424AL (PNLV6508) / KX-A422CE (PNLV228) / KX-A424CE (PNLV6508) / KX-A422UK (PNLV228) / KX-A424E (PNLV6508) / KX-A424AG (PNLV6508) / KX-A424TW (PNLV6508) /...

  • Page 16: Installation And Setup

    2.2 Installation and Setup 2.2 Installation and Setup Note • Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. WARNING • To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords.

  • Page 17: Adjusting The Stand Position

    2.2.2 Adjusting the Stand Position KX-HDV20 2.2.2 Adjusting the Stand Position Push the PUSH marks in the direction indicated, with both hands, and tilt and slide the stand until it becomes fixed in the desired position. • • Lowering the stand Raising the stand EXAMPLE: KX-HDV230 EXAMPLE: KX-HDV230...

  • Page 18: Attaching The Optional Kx-Hdv20 To The Unit (Kx-Hdv230 Only)

    2.2.4 Attaching the Optional KX-HDV20 to the Unit (KX-HDV230 only) 2.2.4 Attaching the Optional KX-HDV20 to the Unit (KX-HDV230 only) The optional KX-HDV20 has 20 DSS keys, and it adds 40 function keys (20 keys × 2 pages) to the unit. These keys can be used to seize a line to make or receive a call or to perform a feature that has been assigned to the key.

  • Page 19: Connections (Including Optional Kx-Hdv20)

    The KX-HDV20 can be used only when the product receives power from the optional AC adaptor; it cannot be used when the product receives power via Power-over-Ethernet (PoE). Note • KX-HDV20 can be used with KX-HDV230. KX-HDV130 Document Version: 2017-08 Operating Instructions...
  • Page 20 LAN cable Optional AC adaptor Optional headset For up-to-date information about headsets that have been tested with this unit, refer to the following web sites: https://panasonic.net/cns/pcc/support/sipphone/ Connection cable Connect the connection cable as shown in the illustration. Optional EHS headset For up-to-date information about EHS headsets that have been tested with this unit, refer to the following web site: https://panasonic.net/cns/pcc/support/sipphone/...
  • Page 21 If you are using a PoE hub, the number of devices that you can connect simultaneously is limited by the amount of power supplied by the hub. KX-HDV130: This unit complies with the PoE Class 1 standard. KX-HDV230: This unit complies with the PoE Class 2 standard.

  • Page 22: Wall Mounting

    Certain types of wall may require plugs to be anchored in the wall before the screws are inserted. Insert the tabs of the wall mounting adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction of the arrow until it clicks. KX-HDV130 KX-HDV230 KX-HDV230 with optional KX-HDV20 For 2nd to 5th KX-HDV20 Remove the screw from the DSS cover of the KX-HDV20, and then slide the cover up to remove it.
  • Page 23 Connect the AC adaptor, handset cord, Ethernet cables, and connection cable as necessary. Drive the large screws into the wall either 83 mm (3 1/4 in) or 100 mm (3 15/16 in) apart, and mount the unit on the wall. KX-HDV130 40 mm (1 37/64 in) or less AC adaptor...
  • Page 24 2.2.6 Wall Mounting KX-HDV230 *2 *3 KX-HDV230 with optional KX-HDV20 If you will mount additional KX-HDV20 units, connect the connection cable for the next unit to the unit you are attaching. Operating Instructions Document Version: 2017-08...
  • Page 25 2.2.6 Wall Mounting For 2nd to 5th KX-HDV20 Ethernet cables EHS headset cable AC adaptor 40 mm (1 37/64 in) or less Washer Drive the screw to this point. 83 mm (3 1/4 in) or 100 mm (3 15/16 in) Connection cable Connect the connection cable as shown in the illustration.

  • Page 26: Hooking The Handset

    2.2.7 Hooking the Handset 2.2.7 Hooking the Handset To Hook the Handset during a Conversation Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted Remove the handset hook from the slot. Turn it up-side-down.

  • Page 27: Location Of Controls

    2.3 Location of Controls 2.3 Location of Controls KX-HDV130NE KX-HDV130X / KX-HDV130SX Document Version: 2017-08 Operating Instructions...
  • Page 28 2.3 Location of Controls KX-HDV130RU KX-HDV130 Operating Instructions Document Version: 2017-08...
  • Page 29 2.3 Location of Controls KX-HDV130C ENTER Used to confirm the selected item. LCD (Liquid Crystal Display) For more information, see "2.4.1 Main Display ". Soft Keys A/B/C (located from left to right) are used to select the item displayed on the bottom line of the display. For more information, see "2.6.1 Soft Keys".
  • Page 30 Optional headsets can be used with this unit. (Not all operations with the headsets can be guaranteed.) For up-to-date information about headsets that have been tested with this unit, refer to the following web site: https://panasonic.net/cns/pcc/support/sipphone/ Operating Instructions Document Version: 2017-08...
  • Page 31 2.3 Location of Controls KX-HDV230NE KX-HDV230X / KX-HDV230SX Document Version: 2017-08 Operating Instructions...
  • Page 32 2.3 Location of Controls KX-HDV230RU KX-HDV230 Operating Instructions Document Version: 2017-08...
  • Page 33 2.3 Location of Controls KX-HDV230C KX-HDV20NE / KX-HDV20X / KX-HDV20SX / KX-HDV20RU / KX-HDV20 ENTER Used to confirm the selected item. Main LCD (Liquid Crystal Display) For more information, see "2.4.1 Main Display ". Document Version: 2017-08 Operating Instructions...
  • Page 34 Optional headsets can be used with this unit. (Not all operations with the headsets can be guaranteed.) For up-to-date information about headsets that have been tested with this unit, refer to the following web site: https://panasonic.net/cns/pcc/support/sipphone/ MESSAGE Used to access your voice mailbox.
  • Page 35 2.3 Location of Controls Microphone Used for hands-free conversation. SP-PHONE Used for performing hands-free operations. TRANSFER Used to transfer a call to another party. CONF Used to establish a multiple-party conversation. Page Key Used to switch the page of program keys displayed on the self-labeling LCD. There are two pages of 12 program keys.

  • Page 36: The Display And Icons

    2.4 The Display and Icons 2.4 The Display and Icons This section explains the keys and icons that appear on the display. 2.4.1 Main Display [Example] Dec.31 12:45PM Line1 Menu Call Log Status Icons Suffix Meaning (none) / C NE / RU / SX / X Call Forwarding For more information, see "3.5.1 Setting Call Forwarding and Do Not Disturb".
  • Page 37 2.4.1 Main Display • Example images of the display in this manual are samples only, and the actual screen on your phone may vary in color and/or appearance. Document Version: 2017-08 Operating Instructions...

  • Page 38: Sub Display (Self-Labeling Lcd) (Kx-Hdv230 Only)

    2.4.2 Sub Display (Self-labeling LCD) (KX-HDV230 only) 2.4.2 Sub Display (Self-labeling LCD) (KX-HDV230 only) [Example] KX-HDV230 KX-HDV20 (Optional model) Up to 24 keys (12 keys × 2 pages) can be registered. Up to 40 keys (20 keys × 2 pages) can be registered. Pictographs Pictograph Meaning...
  • Page 39 2.4.2 Sub Display (Self-labeling LCD) (KX-HDV230 only) Page Information Indication Meaning Displaying page 1 Displaying page 1 with a call arriving at a BLF key on page 2 Displaying page 2 Displaying page 2 with a call arriving at a BLF key on page 1 Note •...

  • Page 40: Main Menu

    2.5 Main Menu 2.5 Main Menu Press to display the following main menu. Menu Call Center/Call Centre Used to access the Call Center feature. Presence Used to access the Presence feature. FWD/DND Sets the Call Forwarding or Do Not Disturb features. See "3.5.1 Setting Call Forwarding and Do Not Disturb".

  • Page 41: Keys

    2.6 Keys 2.6 Keys 2.6.1 Soft Keys Icons and information shown on the display will vary depending on the context. To select an item shown on the display, press the corresponding soft key. Icons may differ from the appearance of the actual product. Soft Key A (Left Key) Suffix Meaning...
  • Page 42 2.6.1 Soft Keys Soft Key C (Right key) Suffix Meaning NE / RU / (none) / C SX / X Opens the Outgoing Call Log. Opens the Incoming Call Log. Performs an unscreened (blind) transfer. Blind Displayed when in Latin character entry mode. Displayed when in Numeric character entry mode.

  • Page 43: Phonebook

    2.7 Phonebook 2.7 Phonebook The KX-HDV130 / KX-HDV230 has 2 types of phonebook. Local Phonebook This Phonebook is stored in the telephone. You can store up to 500 phone numbers in the telephone along with names for easy access. You can also set unique ringer patterns for different categories to identify incoming calls.

  • Page 44: Basic Operations

    Press / when using a headset. HEADSET • Press the corresponding key ( ) to select a line (KX-HDV130 only). LINE 1/P1 LINE 2/P2 • Press the corresponding function key to select a line (KX-HDV230 only). When a program key is assigned as a Line key, this feature is available.

  • Page 45: Adjusting The Volume

    2.8.2 Adjusting the Volume 2.8.2 Adjusting the Volume Adjusting the Receiver/Speaker/Headset Volume Press the [ ] or [ ] volume key to adjust the volume during a conversation. Note • Both receiver volume and headset volume are adjusted in training mode. See "3.4.9 Using Training Mode (KX-HDV230 only) ".

  • Page 46: Using The Incoming/Outgoing Call Log

    2.8.4 Using the Incoming/Outgoing Call Log ● Example: To enter "Anne" in Latin Mode [►] [►] [►] • To switch between uppercase and lowercase, press • To enter a character located on the same dialing key as the previous character, move the cursor by pressing the Navigator Key [►], then enter the desired character.

  • Page 47: Feature Operations

    Section 3 Feature Operations This section shows you step by step how to use each feature. Document Version: 2017-08 Operating Instructions...

  • Page 48: Making Calls

    Call Go on-hook to end the call. Note • For KX-HDV130: You can use a specific line by pressing assigned LINE 1/P1 LINE 2/P2 to a line or by using the Line Status screen (see "3.7 Checking the Line Status").

  • Page 49: Using The Phonebook

    3.1.2 Easy Dialing Note • If this procedure is performed during a conversation, the conversation will end, and then redialing is performed. Hot Key Dialing You can assign a phone number to each number key and then access the desired phone number by simply pressing and holding the assigned number key.

  • Page 50: Making A Multicast Voice Paging Call

    3.1.3 Making a Multicast Voice Paging call Enter the name or the first character(s) of the desired name, and then press Press [▲] or [▼] to select the desired item, and then press / ENTER Press [▲] or [▼] to select the desired phone number. Go off-hook.

  • Page 51: Receiving Calls

    When a call is received while another call is on hold, pressing and releasing the hook switch will answer the call. To answer an incoming call on a specific line For KX-HDV130: While receiving an incoming call, press the corresponding key ( LINE 1/P1 LINE 2/P2 For KX-HDV230: While receiving an incoming call, press the corresponding function key.
  • Page 52 3.2.1 Answering Calls Note • Calls from specific numbers can be automatically rejected. For details, see "4.7 Barring Incoming Calls (Caller ID service users only)". Operating Instructions Document Version: 2017-08...

  • Page 53: Using Hands-Free Mode

    3.3 Using Hands-free Mode 3.3 Using Hands-free Mode In hands-free mode, you can talk and hear the other party in a conversation without using the handset. This mode is useful for performing other tasks during a conversation, such as writing. Enabling hands-free mode •...

  • Page 54: During A Conversation

    When a program key is assigned as a Line key, if you press a Line key other than the one for the current call, the call is put on hold or is disconnected depending on the Automatic Call Hold settings. For details, contact your phone system dealer/service provider. To retrieve a call on hold at your line (For KX-HDV130) Press HOLD/MESSAGE When the handset is already off-hook, press and release the hook switch.

  • Page 55: Holding In A System Parking Zone (Call Park)

    3.4.3 Holding in a System Parking Zone (Call Park) Note • When a call is received while another call is on hold, pressing and releasing the hook switch will answer the call. • key is assigned as a Line key, and a call is on hold on that line, LINE 1/P1 LINE 2/P2 you can retrieve the call on hold by following the step below.

  • Page 56: Talking To Two Parties Alternately (Call Splitting)

    Dial the party you want to add to the conversation, and then press Call Press CONF Removing a Party from the Conference (For KX-HDV130) During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate. Note •...

  • Page 57: Muting The Microphone Or The Handset

    To hold the current call and then talk to the new party Press Answer Note • For KX-HDV130: You can also answer the call by pressing HOLD/MESSAGE • For KX-HDV230: You can also answer the call by pressing HOLD Document Version: 2017-08...

  • Page 58: Using Off-Hook Monitor

    3.4.8 Using Off-hook Monitor 3.4.8 Using Off-hook Monitor During a two-party conversation with the corded handset, you can allow other people to listen to the conversation through the speaker while you continue the conversation using the corded handset. To start/To cancel Press during a conversation.

  • Page 59: Before Leaving Your Desk

    3.5 Before Leaving Your Desk 3.5 Before Leaving Your Desk 3.5.1 Setting Call Forwarding and Do Not Disturb You can have incoming calls automatically forwarded to another destination. You can also have incoming calls rejected (Do Not Disturb). Press Menu Press [▲] or [▼] to select "FWD/DND", and then press If the unit has multiple lines, press [▲] or [▼] to select the desired line, and then press Press [▲] or [▼] to select the type of FWD or DND setting to apply, and then press...

  • Page 60: Using The Phonebook

    3.6 Using the Phonebook 3.6 Using the Phonebook 3.6.1 Storing an Item in the Local Phonebook Storing a New Item In standby mode, press Menu Press [▲] or [▼] to select "New Phonebook", and then press Enter a name (max. 24 characters), and then press Press [▲] or [▼] to select a phone number type ( ), and then press Enter the phone number (max.

  • Page 61: Editing A Stored Item In The Local Phonebook

    3.6.2 Editing a stored item in the Local Phonebook Press Save Repeat this step to add additional phone number types. This step can be omitted if you do not want to assign a category. This step can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) Note •...

  • Page 62: Deleting A Stored Item In The Local Phonebook

    3.6.3 Deleting a Stored Item in the Local Phonebook Press [▲] or [▼] to select "Edit", and then press Press [▲] or [▼] to select the desired name, phone number, category or default telephone number, and then press Edit the data as necessary, and then press Repeat step 6 to 7 and edit the items you want to change.

  • Page 63: Searching For An Item In The Local Phonebook

    3.6.4 Searching for an Item in the Local Phonebook 3.6.4 Searching for an Item in the Local Phonebook Searching by Name You can also search for an item in the phonebook by entering a name. In standby mode, press Press [▲] or [▼] to select "Phonebook" , and then press Enter the name or the first character(s) of the desired name, and then press Press [▲] or [▼] to select the desired item, and then press /...

  • Page 64: Locking/Unlocking The Local Phonebook

    3.6.5 Locking/Unlocking the Local Phonebook Character table Suffix NE / X / SX / C / (none) NE / X / SX Keys (Latin) (Greek) (Cyrillic) А Б В A B C 2 Α Β Γ 2 Г Д Е Ё A B C 2 D E F 3 Δ...

  • Page 65: Searching For An Item In The Remote Phonebook

    3.6.6 Searching for an Item in the Remote Phonebook Unlocking the Phonebook Temporarily Press Enter your password. If you enter an incorrect password 3 times, you cannot enter another password for approximately 30 seconds. 3.6.6 Searching for an Item in the Remote Phonebook In standby mode, press Press [▲] or [▼] to select "Remote Phonebook"...

  • Page 66: Checking The Line Status

    3.7 Checking the Line Status 3.7 Checking the Line Status You can check the status of each line (KX-HDV130: up to 2 lines, KX-HDV230: up to 6 lines) on the display. In Standby Mode Press Menu Press [▲] or [▼] to select "Line Status", and then press Press [▲] or [▼] to select the line whose status you want to check.
  • Page 67 3.7 Checking the Line Status Icon Meaning Block anonymous calls When the line is in this state, call information is also displayed. If the shared line is set, <x> (index number) is also displayed. We recommend setting this with your administrator. Contact your administrator for further information.

  • Page 68: Listening To Voice Mail Messages

    When you receive a voice message, "Voice MSG" is displayed. You can check your new messages by accessing your mailbox. In standby mode, press (KX-HDV130) HOLD/MESSAGE Press [▲] or [▼] to select the line on which is displayed, and then press...

  • Page 69: Customizing The Telephone

    Section 4 Customizing the Telephone This section shows you how to customize your individual telephone according to your needs. Document Version: 2017-08 Operating Instructions...

  • Page 70: Setting The Lcd Display

    4.1 Setting the LCD Display 4.1 Setting the LCD Display Changing the Telephone's LCD Display You can change what is displayed on the telephone's LCD. In standby mode, press Menu Press [▲] or [▼] to select "Basic Settings", and then press Press [▲] or [▼] to select "Display Option", and then press Press [▲] or [▼] to select "Standby Display", and then press Press [▲] or [▼] to select the desired item, and then press...

  • Page 71: Setting The Password

    4.2 Setting the Password 4.2 Setting the Password The telephone password is not set by default. You must register a password (4 digits) before use. You cannot use the following features without setting a password: • Phonebook lock (See "3.6.5 Locking/Unlocking the Local Phonebook".) Note •...

  • Page 72: Editing Soft Keys

    4.3 Editing Soft Keys 4.3 Editing Soft Keys Reverting to the default settings In standby mode, press Menu Press [▲] or [▼] to select "Basic Settings", and then press Press [▲] or [▼] to select "Key Option", and then press Press [▲] or [▼] to select "Soft Key Edit", and then press Press [▲] or [▼] to select a desired soft key, and then press Press [▲] or [▼] to select "Standby"/"Talking", and then press...

  • Page 73: Using Hot Keys

    4.4 Using Hot Keys 4.4 Using Hot Keys By assigning phone numbers to dial keys, you can make a call by pressing and holding a dial key. (See "Hot Key Dialing".) Assigning Hot Keys from Phonebook You can assign a phone number stored in the Local Phonebook to a key to be used as a Hot Key. In standby mode, press and hold a dial key (0–9) for more than 1 second.
  • Page 74 4.4 Using Hot Keys Select "Manual" or "Auto", and then press Option Description Manual Press and hold the dialing key (0–9) assigned as a Hot Key for more than 1 second, and then go off-hook. Auto Pressing and holding an assigned Hot Key for the set number of seconds will dial that Hot Key's assigned number immediately.

  • Page 75: Function Keys (Program Keys And Dss Keys )

    (KX-HDV230 only). • If your phone is connected to a Panasonic KX-HTS series PBX, the method for changing these keys and the functions that can be assigned are different.
  • Page 76 4.5.2 The Types of Function Keys Note • More than 48 BLF keys can be programmed, but status indication is available only up to 48 keys (KX-HDV230 only). Line Used to seize a line in order to make or receive a call. The color of each key’s indicator shows the status of the line.
  • Page 77 4.5.2 The Types of Function Keys Call History *2 *3 Used to open the Incoming / Outgoing Call Log. Simultaneous Ring *1 *2 Enables parallel ringing. Up to 10 locations can be specified to ring simultaneously when you receive a call.
  • Page 78 4.5.2 The Types of Function Keys Group Pickup Used to answer a group call. This item can be used only when the feature is enabled. Contact your administrator for further information. KX-HDV230 only This item can be selected when the list is registered on the telephone. Contact your administrator for further information. Operating Instructions Document Version: 2017-08...

  • Page 79: Using The Anonymous Call Features

    4.6 Using the Anonymous Call Features 4.6 Using the Anonymous Call Features Making an Anonymous Call Before making a call, specify the following: Note • Availability depends on your phone system. • A password may be required for these settings. We recommend setting with your administrator. Contact your administrator for further information.

  • Page 80: Barring Incoming Calls (Caller Id Service Users Only)

    4.7 Barring Incoming Calls (Caller ID service users only) 4.7 Barring Incoming Calls (Caller ID service users only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. When a call is received, the unit does not ring while the caller is being identified.
  • Page 81 4.7 Barring Incoming Calls (Caller ID service users only) Press Save Deleting the phone numbers to reject Press Menu Press [▲] or [▼] to select "Basic Settings", and then press Press [▲] or [▼] to select "Call Settings", and then press Press [▲] or [▼] to select "Block Caller ID", and then press Press [▲] or [▼] to select a desired phone number, and then press Menu...

  • Page 82: Setting Eco Mode

    4.8 Setting ECO Mode 4.8 Setting ECO Mode Enabling this mode reduces the amount of electricity consumed by the unit. Note • When ECO mode is enabled, the "Link Speed" setting changes as follows: – Link Speed: "10M/Full" – PC port cannot be used •...

  • Page 83: Changing The Basic Setting

    Default Ringer Volume Adjusts the ringer Off, Level 1–Level 8 Level 5 volume. Ringer Type Selects the ringtone For KX-HDV130: Ringtone 1–19, Ringtone 1 for each type of call. Line 1, Line 2 25–32 For KX-HDV230: Line 1–Line 6 Private Ring (Category 1–...

  • Page 84: Talk Option

    4.9.1 Basic Settings Menu Layout Talk Option Sub Item Description Setting Default Speaker Volume Adjusts the speaker volume. Level 1–Level 8 Level 5 Handset Volume Adjusts the handset volume. Level 1–Level 8 Level 5 Headset Volume Adjusts the headset speaker Level 1–Level 8 Level 5 volume.

  • Page 85: Key Option

    Default Program Key Assigns a function to None None each program key or One Touch Dial For KX-HDV130 : DSS key. • Program Key 1–2 See "4.5 Function Keys Line (Program Keys and ACD (Login / Wrap Up) For KX-HDV230 : DSS Keys ) ".

  • Page 86: Display Option

    Auto / On / Off Auto backlight on or off. If "Auto" or "On" is selected, set the brightness of the backlight from Level 1–3 (KX-HDV130) / Level 1–6 (KX-HDV230). LCD Contrast Adjusts the contrast For KX-HDV130 : Level 3 of the backlight of the Level 1–Level 6...

  • Page 87: Key Tone

    On / Off Call Settings Sub Item Description Setting Default Block Anonymous Specifies whether or not For KX-HDV130: On / Off to block incoming Line 1–Line 2 anonymous calls. For KX-HDV230: Line 1–Line 6 Anonymous Call Specifies whether or not...

  • Page 88: Other Option

    4.9.1 Basic Settings Menu Layout Sub Item Description Setting Default Remote Office Specifies the Xsi's For KX-HDV130: On / Off Remote Office setting. Line 1–Line 2 Phone Number For KX-HDV230: Line 1–Line 6 SimultaneousRing Specifies the Xsi's For KX-HDV130: On / Off Simultaneous Ring Line 1–Line 2...

  • Page 89: Changing The System Settings

    Status Sub Item Description Status Line Status Displays the line status. Registered / Registering / (NULL) For KX-HDV130: Line 1–Line 2 For KX-HDV230: Line 1–Line 6 Firmware Version Displays the firmware version of the — telephone. IP Mode Displays the IP network mode.
  • Page 90 4.10.1 System Settings Menu Layout Sub Item Description Status VLAN Displays the VLAN ID and priority. — If you select this item and press , the phone number of the selected line is displayed. If this item is not set, “...” is displayed. If the telephone is not connected to the network, “…” is displayed. If this item is not set, “0::0”...

  • Page 91: Network Settings

    4.10.1 System Settings Menu Layout Network Settings The administrator password may be required for Network Settings. Contact your administrator for further information. For available characters, see “5.2 Character Table for Administrator Password". Sub Item Description Setting Default IP Mode Changes the network IPv4 / IPv6 / IPv4&IPv6 IPv4 Select...
  • Page 92 4.10.1 System Settings Menu Layout Sub Item Description Setting Default Embedded Selects whether the web On / Off function and the logging function are available or not. Network Test Specifies an IP address IP Address (IPv4) to ping. stored If a connection with Auto Negotiation fails, the connection will be made at either 10 Mbps/half duplex or 100 Mbps/half duplex. Operating Instructions Document Version: 2017-08...
  • Page 93 Access Code Specifies the access Max. 16 characters Not stored code to access the redirect server. Xsi Setting Specifies the ID and For KX-HDV130: Not stored password for the Xsi Line 1–Line 2 Password service. For KX-HDV230: Line 1–Line 6...

  • Page 94: Web User Interface Programming

    Program Key • Phonebook Import and Export • DSS Console KX-HDV230 only KX-HDV130 only Note • Each time you want to access the Web user interface, you must enable Web programming (Embedded Web). 4.12 Updating the Software Your phone system dealer may offer new features and improve its software version from time to time.

  • Page 95: Appendix

    Section 5 Appendix This section contains specifications, troubleshooting, error messages and wall mounting templates. Document Version: 2017-08 Operating Instructions...

  • Page 96: Character Mode Table

    5.1 Character Mode Table 5.1 Character Mode Table Character entry modes The six character entry modes let you enter a variety of characters. The following character modes are available: • Latin • Numeric 0 - 9 • Greek • Extended 1 •...
  • Page 97 5.1 Character Mode Table Suffix: [none] / C 0 - 9 Keys (Extended 1) (Latin) (Numeric) Space # & ' ( ) , – . / 1 Space # & ' ( ) , – . / 1 A B C 2 A À...
  • Page 98 5.1 Character Mode Table Suffix: NE / X / SX 0 - 9 Keys (Extended 1) (Latin) (Numeric) (Greek) (Extended 2) Space # & ' ( ) Space # & ' ( ) , – . / 1 – . / 1 A B C 2 Α...
  • Page 99 5.1 Character Mode Table Suffix: RU 0 - 9 Keys (Cyrillic) (Extended 1) (Numeric) (Latin) (Extended 2) А Б В Space G + - / = < > 1 Space # & ' ( ) , – . / 1 а...
  • Page 100 5.1 Character Mode Table • Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 3 times. • Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "E"...

  • Page 101: Character Table For Administrator Password

    5.2 Character Table for Administrator Password 5.2 Character Table for Administrator Password 0 - 9 Keys (Latin) (Numeric) # & ' ( ) , – . / ~ 1 A B C 2 a b c 2 D E F 3 d e f 3 G H I 4 g h i 4...

  • Page 102: Specifications

    5.3 Specifications 5.3 Specifications KX-HDV130 Item Specifications Power Supply AC adaptor / PoE (IEEE 802.3af) Power Consumption Standby • approx. 2.2 W (ECO mode off) • approx. 1.9 W (ECO mode on) Talking • approx. 2.3 W (ECO mode off) •...
  • Page 103 5.3 Specifications KX-HDV230 Item Specifications Power Supply AC adaptor / PoE (IEEE 802.3af) • Power Consumption Standby approx. 3.1 W (ECO mode off) • approx. 2.9 W (ECO mode on) • Talking approx. 3.2 W (ECO mode off) • approx. 3.0 W (ECO mode on) Standby •...
  • Page 104 5.3 Specifications KX-HDV20 Item Specifications Power Supply Power is supplied from the KX-HDV230. Power Consumption Stand-by: approx. 0.5 W Maximum Power Consumption Approx. 1.5 W 0 ℃ (32 ℉) to 40 ℃ (104 ℉) Operating Environment LCD Display Monochrome graphical LCD Size 160 ×...

  • Page 105: Troubleshooting

    5.4 Troubleshooting 5.4 Troubleshooting General Use Issue Possible Cause Solution The display is blank. The unit is not receiving power. The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is receiving power and that the Ethernet cable is properly connected.
  • Page 106 5.4 Troubleshooting Making and Receiving Calls Issue Possible Cause Solution I cannot make calls. The phone number was entered • Confirm that you have entered the phone incorrectly. number of the other party correctly. • Consult your administrator or dealer. The unit is downloading a You cannot make calls while the unit is firmware update.
  • Page 107 5.4 Troubleshooting Sound Quality Issue Possible Cause Solution The other party The unit is muted. Press to turn off the MUTE/AUTO ANS cannot hear my mute feature. voice. If you are using the Do not obstruct the unit's microphone during speakerphone, objects may be calls.

  • Page 108: Error Messages

    5.5 Error Messages 5.5 Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Error Message Possible Cause Solution Error:001 The LAN cable is not connected. Check all connections. Check LAN cable.

  • Page 109: Revision History

    5.6 Revision History 5.6 Revision History Software File Version 06.000 or later New Contents • Network Settings—Network Test Document Version: 2017-08 Operating Instructions...

  • Page 110: Wall Mounting Template

    Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here. 5.7.1 KX-HDV130 One screw here 100 mm (3 15/16 in)

  • Page 111: Kx-Hdv230, Optionally With 1 Attached Kx-Hdv20

    5.7.2 KX-HDV230, optionally with 1 attached KX-HDV20 5.7.2 KX-HDV230, optionally with 1 attached KX-HDV20 One screw here (for KX-HDV20) One screw here (for KX-HDV230) 100 mm (3 15/16 in) 83 mm (3 1/4 in) 179.3 mm (7 1⁄16 in) Document Version: 2017-08 Operating Instructions...

  • Page 112: For Mounting 2 Or More Kx-Hdv20 Units (Kx-Hdv230 Only)

    5.7.3 For mounting 2 or more KX-HDV20 units (KX-HDV230 only) 5.7.3 For mounting 2 or more KX-HDV20 units (KX-HDV230 only) *2 *1 100 mm (3 15/16 in) 83 mm (3 1/4 in) One screw here (for KX-HDV20 to mount) One screw here (previously mounted KX-HDV20) 111 mm (4 3/8 in) Operating Instructions Document Version: 2017-08...
  • Page 113 Note Document Version: 2017-08 Operating Instructions...
  • Page 114 Note Operating Instructions Document Version: 2017-08...
  • Page 115 Note Document Version: 2017-08 Operating Instructions...
  • Page 116 Panasonic Corporation 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8501, Japan https://panasonic.net/cns/pcc/support/sipphone/ Panasonic Corporation of North America Two Riverfront Plaza, Newark, New Jersey 07102-5490 https://panasonic.net/cns/pcc/support/sipphone/ Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 http://www.panasonic.com/ca/ © Panasonic Corporation 2017 PNQX8469ZA  PP0717SM0...

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