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5800/120Rd-2 XPRESS S e r v i c e G u i d e...
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5800/120Rd-2 XPRESS S e r v i c e G u i d e...
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Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.
Security with Mechanical Locks and Monitoring..............1-26 Software Locks via the BIOS Setup Utility................1-26 EXPRESSBUILDER ........................1-30 NEC ESMPRO ...........................1-31 Off-line Maintenance Utility.......................1-31 System Diagnostic Utility ......................1-31 NEC Management Workstation Application (NEC MWA) ............1-31 Using Your Server........................1-32 Front Bezel ..........................1-32 POWER Switch........................1-34...
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Identification of Servers ~ UID Switch ~ ................1-39 Floppy Disk Drive ......................... 1-40 CD-ROM Drive ........................1-41 Chapter 2 Setting Up Your Server ................... 2-1 Setup Flow ........................... 2-2 Selecting a Server Site ......................... 2-3 Installation ..........................2-3 Installation of a Rack....................... 2-3 Unpacking the System .........................
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Updating the System - Applying Service Pack - ..............4-36 Making Backup Copies of System Information ..............4-37 Novell NetWare 5.0 ........................4-38 Required Diskettes .........................4-38 Installation Assumption......................4-38 Preparation ..........................4-39 Installing the Novell NetWare v5.0 Network Operating System..........4-43 Restarting the Server ......................4-45 Backing Up the Server......................4-45 Novell NetWare 5.0X........................4-46 Required Diskettes........................4-46 Preparation ..........................4-47...
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Features of Off-line Maintenance Utility................6-40 Resetting the Server ........................6-41 Forced Shutdown ........................6-41 Chapter 7 Disassembly and Reassembly............... 7-1 Safety Notes ..........................7-2 Anti-static Measures ........................7-3 Preparing for Installation and Removal ..................7-4 Confirmation after Installation/Removal ..................7-5 Device Installation or Removal Procedure ..................
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Configuring RAID ........................C-7 ® Installing Microsoft Windows NT 4.0 Operating System ............. C-7 Installing LAN Adapter Drivers ..................... C-8 Driver Installation for the ATI RAGE XL Display Adapter ........... C-9 Appendix D Product Configuration Record Table............D-1 Hardware ..........................D-1 Software ..........................D-3 Glossary..........................
Using This Guide ix Using This Guide Welcome to the Express5800 120Rd-2 Service Guide. This service guide includes all the information found in the E 5800 120Rd-2 User’s XPRESS Guide and includes disassembly and reassembly instructions for all field replaceable units (FRUs).
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x Using This Guide Appendix B, “Interrupt Request/PCI IRQ Device/I/O Port Address Assignments" provides the Interrupt Requests (IRQs), PCI IRQ device, and I/O port addresses that are assigned by the factory for this system. These values can be used for reference when installing an optional device.
Using This Guide xi Text Conventions This guide uses the following text conventions. Items that are mandatory or require attention when using the server IMPORTANT: Notes give important information about the material being described. NOTE: Safety Indications and Symbols Safety Follow the instructions in this User’s Guide to use your server safely.
(OS) and installing MWA support programs. ServerCare Guide The ServerCare Guide contains information about NEC's warranty and server registration. The following document is included with your server as an electronic file on the ESMPRO Management Suite CD.
Using This Guide xiii Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
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xiv Using This Guide Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Using This Guide xv Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces.
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Chapter 1 System Overview The “System Overview” chapter provides the information necessary to use your server, and includes a description of your system’s major components and functions. Read this chapter to familiarize yourself with your server.
1-2 System Overview OVERVIEW Your server is a modular multiprocessing server based on the Intel Pentium® III microprocessor. It is a solid performer utilizing the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
System Overview 1-3 Front View with Front Bezel Closed The following figure shows the location of the front system features viewable with the front bezel closed. Front bezel The front bezel is a cover protecting the front devices during daily operation. A security key is provided to lock the cover.
1-4 System Overview Front View with Front Bezel Removed The following figure shows the location of the front system features viewable with the front bezel removed. 3-4 3-5 6-2 6-3 Thumbscrews (2) These screws secure the server to the rack. Handles (2) Use these handles when dismounting/mounting the server from/in the rack.
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System Overview 1-5 3.5-inch floppy disk drive This drive reads/writes data from/to the 3.5-inch floppy diskette. 7-1 Disk access lamp 7-2 Disk slot 7-3 Eject button Backup device bay Mount an optional DAT or AIT drive in this bay. Front serial port 2 connector Connect a device having a serial interface to this connector.
1-6 System Overview Rear View The following figure shows the location of the features located at the rear of the system. The "100BASE-TX/10BASE-T connector" of (18) and the "serial port 2 connector" of 18-2 (7) have the same shape. Be careful not to connect a cable to a wrong connector.
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System Overview 1-7 STATUS lamp (green/amber) (on the real panel) This lamp indicates the server status. The lamp is green during normal operation. The lamp turns amber or flashes when the server enters an abnormal state. POST lamps The lamps are mounted on boards. They are on during POST after the power is turned on. UID lamp (blue) This lamp goes on when the UID switch is pressed.
1-8 System Overview Internal View SCSI backplane Power supply unit Riser card (for full-height boards) Processor (mounted under the heat sink) DIMM (Two DIMMs are mounted as standard in slots #1A and #1B.) System board Riser card (for only low-profile boards) Cooling fans (Each number following the bold-faced number indicates the corresponding fan name.) 8-1 System FAN 3...
System Overview 1-9 System Board ICMB connector Connector for the PCI riser card (For only low-profile boards. 66 MHz/64-bit) DIMM sockets (for the interleave type) (The sockets are called #3B, #2B, #1B, #3A, #2A, and #1A sequentially from top.) Connector for the USB connector on the front panel Processor #1 (CPU#1) socket Processor #2 (CPU#2) socket Cooling fan connectors...
1-10 System Overview STATUS INDICATORS This section describes the server indicator lamps. POWER Lamp ( The POWER lamp is on (green) when power is applied to the server and the power switch is on. It is off if power is not applied to the server. This server does not support the power saving mode.
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System Overview 1-11 STATUS lamp Description Procedure indication On (green) The server is operating normally. No action required. Flashing The server is operating with the CPU or memory error. Verify which (green) memory, CPU, or power supply unit CPU or memory bank was disabled by in degraded state.
1-12 System Overview DISK ACCESS Lamp ( ) The DISK ACCESS lamp indicates the status of the hard disk mounted in the 3.5-inch device bay. The lamp flashes green each time access is made to the hard disk. When the DISK ACCESS lamp turns amber, it indicates that a hard disk failure has occurred. Check the hard disk lamp for the status of the failing hard disk.
System Overview 1-13 Hard Disk Lamp The disk lamp mounted in the 3.5-inch device bay indicates the following, depending on the status: Lamp Flashing (green) The lamp indicates that the hard disk is being accessed. On (amber) The lamp indicates a failure of a hard disk mounted in disk array configuration. Even if one of the hard disks fails in disk array configuration NOTE: (RAID1, RAID5, or RAID0+1), the server can continue operation.
1-14 System Overview If the server is turned off during rebuild processing, the IMPORTANT: processing is stopped. Restart the server, mount the new hard disk in hot swap mode, and then perform rebuild processing again. Observe the following notes on using the auto-rebuild function. Do not turn the power off.
System Overview 1-15 AC POWER Lamp There is an AC POWER lamp for the power supply unit on the rear. The lamp turns green and flashes when the power supply unit receives AC power from the power cord, which is connected to the AC inlet.
System Overview 1-17 Power Supplies The power supply consists of the power supply bay and one power supply module. A second power supply module can be purchased to provide a redundant, 1+1 system. With either configuration, the power supply provides 350 watts of power and is designed to minimize EMI. The power subsystem supports implementation of remote management features including remote enable that permits power to be activated from a variety of sources.
1-18 System Overview SAF-TE LOGIC NOTE: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in systems that include the standard SCSI disk drive cage. The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring.
System Overview 1-19 PCI Riser Slots The system board has two PCI riser slots, each capable of supporting 64-bit/66-MHz PCI riser cards. PCI features: Bus speed up to 66 MHz 32 bit memory addressing 5 V/3.3 V signaling environment Burst transfers of up to 512 Mbps 8, 16, 32, or 64-bit data transfers Plug and Play ready Parity enabled.
1-20 System Overview Network Controller To ensure EMC product regulation compliance, the system must NOTE: be used with a shielded LAN cable. The system board uses two Intel ® 82550PM Fast Ethernet Controllers and supports two 10Base-T/100Base-TX network subsystems. The 82550 PM controller supports the following features: 32-bit PCI, CardBus master interface Integrated IEEE 802.3 10Base-T and 100Base-TX compatible PHY IEEE 820.3u auto-negotiation support...
System Overview 1-21 Network Teaming Features Using both on-board NICs in a team does not allow the use of NOTE: NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must be added and teamed to NIC 2.
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1-22 System Overview Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For example if you have a server with a PRO/1000 server adapter as the primary adapter and a PRO/100+ adapter as the secondary, you could configure the PRO/1000 server adapter to be the preferred primary.
System Overview 1-23 Keyboard and Mouse The keyboard/mouse controller is PS/2-compatible. The server may be locked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered.
The BMC supports the Management Workstation Application (NEC MWA), which allows remote server management via a modem or direct connection to a manager system. Events monitored by the manager system include over-temperature and over-voltage conditions, fan failure, or chassis intrusion.
System Overview 1-25 DEGRADATION FEATURE The degradation feature automatically isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM or processor. NOTE: The degradation feature is only available when at least two DIMMs or processors are installed.
1-26 System Overview SYSTEM SECURITY To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn).
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System Overview 1-27 Using Passwords You can set either the user password, the supervisor password, or both passwords. If only the user password is set, you: Must enter the user password to enter BIOS Setup. Must enter the user password to boot the server if Password on Boot is enabled in either the BIOS Setup.
1-28 System Overview Summary of Software Security Features The table below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the BIOS Setup and go to the Security Subsystem Group, menu.
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System Overview 1-29 Feature Description Boot without The system can boot with or without a keyboard. During POST, before the keyboard system completes the boot sequence, the BIOS automatically detects and tests the keyboard if it is present and displays a message. Specify the boot The sequence that you specify in setup will determine the boot order.
1-30 System Overview EXPRESSBUILDER The CD-ROM that comes with the server contains a setup utility called "EXPRESSBUILDER." When you have first installed the server or append features to the server, use the EXPRESSBUILDER to set up your server. Refer to the EXPRESSBUILDER User’s Guide, located on your EXPRESSBUILDER CDROM, for details.
The system diagnostic utility contained in the EXPRESSBUILDER is useful to prevent the hardware failures. Refer to the EXPRESSBUILDER User’s Guide, located on your EXPRESSBUILDER CDROM, for details. NEC MANAGEMENT WORKSTATION APPLICATION (NEC MWA) The Management Workstation Application (MWA) is an application program for remote management of the server from a system management computer (a computer with the ESMPRO Manager running) through a network.
1-32 System Overview USING YOUR SERVER This section describes basic operations of the server including how to use devices such as the floppy disk drive and the CD-ROM drive. Front Bezel Remove the front bezel to power on/off the server, to access the floppy disk drive, CD-ROM drive, and a removable media device, and to install/remove hard disks to the 3.5-inch device bays.
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System Overview 1-33 Slide the front bezel to the left to remove the tab from the frame and then remove the front bezel from the server. To install the front bezel, latch the tab at the left side of the front bezel on the server frame.
The POWER switch does not work while in diagnosis. Wait for about 10 seconds after power up, then press the POWER switch to turn the server off. Do not turn off the server until characters following the "NEC" logo appear on the screen.
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System Overview 1-35 POST POST (Power On Self-Test) is the server's self-diagnostic program stored in system memory. When you power on the server, the system automatically runs POST to check the system board, ECC memory module, CPU module, keyboard, and mouse. POST also displays messages from the BIOS Setup Utility, such as the start-up message, while in progress.
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1-36 System Overview POST Execution Flow The following describes the progress of POST in chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key"...
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System Overview 1-37 POST then detects the internal SCSI controller and display the massage prompting you to launch the SCSI device utility. (Ignore the message. POST will automatically proceed a few seconds later.) Press <Ctrl> <A> for SCSISelect(TM) Utility! To launch the SCSI device utility, press Ctrl and A. See Chapter 3 for setup and parameters.
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1-38 System Overview POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 6 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.
System Overview 1-39 Identification of Servers ~ UID Switch ~ An "UID (unit ID) lamp" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the lamp identifies the server you are maintaining. The UID lamp goes on when the UID (unit ID) switch on the front panel is pressed.
1-40 System Overview Floppy Disk Drive The server is includes a 3.5-inch floppy disk drive. The server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB. 2DD floppy disk (double-sided double-density track type) Store data of 720KB.
System Overview 1-41 NOTE: Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently. Do not write anything directly onto the disk surface with a pencil or ballpoint pen.
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1-42 System Overview only compact disk). The CD-ROM provides larger and faster data read than the floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. Do not leave the tray ejected from the CD-ROM drive.
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System Overview 1-43 As shown in the figure below, hold the tray with a hand and press the CD with fingers of another hand to make the hole of the CD fit to the rotor at the center of the tray. Rotor Press this part of CD-ROM.
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1-44 System Overview After removing the CD, close the tray. To remove a CD from the CD-ROM drive when the power is off, follow the procedure below. Emergency hole Press the POWER switch to power off the server. The POWER lamp goes off. Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip) into the emergency hole on the right front of the CD-ROM drive and gently push it in until the tray opens.
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System Overview 1-45 NOTE: Use of CDs Keep the following notes in mind using a CD: Do not drop the CD. Do not place anything on the CD or bend the CD. Do not attach a label onto the CD. Do not touch the data side (nothing is printed on this side) with your hand.
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Chapter 2 Setting Up Your Server This chapter describes how to select a site, unpack and install your rack-mount server, make cable connections, and power your server.
2-2 Setting Up Your Server SETUP FLOW Follow the flowchart below to set up the server. Selecting the server site Select a suitable site for the server. Unpacking the system Unpack the server and accessories from the shipping carton. Assembling the rack-mount system Assemble the 19-inch rack assembly and install the server.
Setting Up Your Server 2-3 SELECTING A SERVER SITE Installation To use the server, you must install it into a standard EIA 19-inch rack assembly. Installation of a Rack Refer to the rack installation documentation or contact your sales agent. WARNING Observe the following instructions to use the server safely.
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2-4 Setting Up Your Server Do not install the rack in the locations listed below. Installing the rack or mounting the server into the rack in these locations may cause failure or damage to the server, or injury to personnel near the server.
Setting Up Your Server 2-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, store the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
2-6 Setting Up Your Server ASSEMBLING THE RACK-MOUNT SYSTEM This subsection provides the instructions for the rack-mount server unit into a standard EIA 19- inch rack cabinet. Also this subsection describes the removal procedures for the rack mount server unit from the 19-inch rack cabinet.
Setting Up Your Server 2-7 Restricted Access Location The server is intended for installation in a restricted access location, mounted above a non- combustible material. ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components.
2-8 Setting Up Your Server Rack Installation Procedure Installation Perform the following procedure to install the server into the rack: IMPORTANT: When installing the cable arm, see the instruction manual provided with the cable arm assembly. Removing the Rail Assemblies The rail assemblies are shipped already mounted to the sides of the server.
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Setting Up Your Server 2-9 Inner rails Installing the Rail Brackets onto the Sliding Rails Install a rail bracket onto each sliding rail assembly as shown below. Line up the screw hole (slot) at the top end of each rail assembly to the screw hole in the rail bracket, and loosely tighten the screw to temporarily secure the rail assembly and bracket.
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2-10 Setting Up Your Server Installing the Rail Assemblies Align the left slide rail assembly behind the mounting holes in the vertical-mounting rail located on the left side of the rack cabinet. The catch tabs on the front and rear of the slide rail assembly help to align it with the holes in the vertical-mounting rail.
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Setting Up Your Server 2-11 Firmly secure the rail bracket to the slide rail and the rack. Installing the Server CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
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2-12 Setting Up Your Server WARNING At least two persons are required to install the server into the rack. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed to the rack. Slowly push the server into the rack. Note: If the server is locked on its way into the rack, slowly push it in while pressing the release levers on the right and left sides of the server.
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Setting Up Your Server 2-13 Securing the Server Set screws Push the server into the rack as far as it will go. Tighten the right and left thumbscrews on the front panel to secure the server to the rack. Install the front bezel. This completes installing of the server.
2-14 Setting Up Your Server Removing the Server from the Rack Assembly WARNING At least two persons are required to remove the server from the rack. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
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Setting Up Your Server 2-15 Handles Screws IMPORTANT: In the next step, with two persons holding the bottom of each side of the server, slowly slide the server out of the rack. Press in the right and left release levers and carefully slide the server from the rack. Place the server on a flat stable surface.
2-16 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices.
Setting Up Your Server 2-17 USB device *1 Device with the serial interface (e.g., Management FRONT Device with the Finally connect the SCSI interface Device with the provided power cord to Device with the USB device serial interface the receptacle. serial interface If connecting the server Mouse...
2-18 Setting Up Your Server Connection to Serial Ports Various types of serial devices can be connected to the RJ-45 serial ports on the front and rear panels of the server. Some devices require the setting of the jumper pin (J6A2) on the system board to be changed according to the DCD/DSR signal specification, or they need to be connected via an optional serial port conversion cable.
Setting Up Your Server 2-19 CONNECTING THE POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not hold the power plug with a wet hand.
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2-20 Setting Up Your Server To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT.
Setting Up Your Server 2-21 TURNING ON THE SERVER Power on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require BIOS changes, using the BIOS SETUP utility, before installation of the board. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
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2-22 Setting Up Your Server POWER lamp POWER switch...
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Setting Up Your Server 2-23 The POWER lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. POST runs automatically when you power on or reset the server (Ctrl + Alt + Delete).
2-24 Setting Up Your Server INSTALLING THE OPERATING SYSTEM See Chapter 4 for installing the following operating systems. Microsoft Windows 2000 Microsoft Windows NT 4.0 Novell NetWare 5 or 5.1 SCO UNIX 5.0X To install operating systems not listed above, contact your sales agent. IMPORTANT: Use EXPRESSBUILDER for initial setup of your server.
Save the information after completing system setup. Without the system information backup data, you may not be able to recover the information. You can save the information using the following procedures. Insert the "NEC EXPRESSBUILDER" CD into the CD-ROM drive and reboot the system. Select [Tools].
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Chapter 3 Configuring Your System This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for a better understanding BIOS setup requirements. SYSTEM BIOS ~ SETUP ~ The BIOS SETUP utility allows you to make basic hardware configuration changes to the server.
Starting the SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen.
Configuring Your System 3-3 Description of On-Screen Items and Key Usage Use the following keyboard keys to make changes in the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. BIOS Setup Utility Main Advanced Security...
3-4 Configuring Your System Configuration Examples The following describes examples of configuration changes required to use the software-link features or for system operations. Date and Time To display system date or time Select [Main] - [System Time], [System Date]. Link with Management Software To link with the temperature monitoring feature of ESMPRO Select [Server] - [Temperature Sensor] - [Enabled].
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Configuring Your System 3-5 Boot To change the boot order of devices connected to the server Select [Boot] and specify the boot order. To display POST check results Select [Boot] - [Quiet Boot] - [Disabled]. You can also press Esc while the log is on the screen to display POST check results. To use remote wake-up feature Via Modem: Select [Advanced] - [Advanced Chipset Control] - [Wake on Ring] - [Enabled].
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3-6 Configuring Your System Memory To enable the memory degradation feature Select [Advanced] - [Memory Configuration] - [Extended Memory Test] - [Every- Location]. To check the installed memory (DIMM) status Select [Advanced] - [Memory Reconfiguration] - [Bank #n] and check the status indications.
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Configuring Your System 3-7 To check the installed CPU status Select [Main] - [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the system board are shown in the figure on the previous page. To clear the CPU error information Select [Main] - [Processor Settings] - [Processor Retest] - [Yes] and reboot the server.
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3-8 Configuring Your System Select [Advanced] - [PCI Configuration] and set up each device. To install the disk array controller Select [Advanced] - [PCI Configuration] - [PCI Slot nx ROM] - [Enabled]. nx= Riser card number (n: 1 to 3) and type (x: C is low-profile type and B is full- length/full-height type) To clear the hardware configuration data (after installing/removing internal devices) Select [Advanced] - [Reset Configuration Data] - [Yes].
Configuring Your System 3-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set specific functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set parameters, for each menu. Main Start the SETUP utility to display the Main menu.
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3-10 Configuring Your System Option Parameter Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Floppy A: Not Installed Sets the floppy disk drive A (standard configuration). [1.44/1.25 MB/1.2 MB 3.5"] 2.88 MB 3.5" Hard Disk Pre-delay [Disabled] Causes the BIOS to insert...
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Configuring Your System 3-11 Processor Settings Select "Processor Settings" on Main menu to display the following menu. See the table below for setup options on the screen. Option Parameter Description Your Setting Processor Type – Reports the type of processor(s) installed in system.
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3-12 Configuring Your System Advanced Move the cursor to "Advanced" to display the Advanced menu. Menu items preceded by " " ► " mark and press Enter to display its submenu. has submenus. Select an option with the " ► See the table below for setup options on the screen.
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Configuring Your System 3-13 PCI Configuration Select "PCI Configuration" on the Advanced menu to display the following screen. Option Parameter Description Your Setting PCI Slot nB ROM* [Enabled] Used to enable or disable an option (n: slot number) ROM that may be present on a PCI Disabled add-in card connected to the full- height riser card.
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3-14 Configuring Your System USB Function Submenu Option Parameter Description Your Setting USB Function [Enabled] Enables or disables the onboard USB controller BIOS. Disabled [ ]: Factory-set Onboard NIC 1 / Onboard NIC 2 Submenu Option Parameter Description Your Setting Onboard NIC [Enabled] Enables or disables onboard LAN...
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Configuring Your System 3-15 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Displayed only when the user password is set. See the table below for setup options on the screen. Avoid conflicts in the interrupt requests or base I/O IMPORTANT: addresses.
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3-16 Configuring Your System Option Parameter Description Your Setting Serial Port 1 Disabled Used to configure the base I/O Address address for serial port 1. [3F8] Serial Port 1 IRQ Used to configure the interrupt for serial port 1. Serial Port 1 Disabled Used to configure the base I/O Address...
Configuring Your System 3-17 Memory Configuration Select "Memory Configuration" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Extended Memory 1 MB Extended memory test options run during Test POST.
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3-18 Configuring Your System Advanced Chipset Control Select "Advanced Chipset Control" on Advanced menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Wake on Ring [Disabled] Enables or disables the remote power-on features via serial port Enabled (modem).
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Configuring Your System 3-19 Security Move the cursor onto "Security" to display the Security menu. Selectable only when the User password is set. Select "Set Administrator Password" or "Set User Password" and press Enter to display the following pop-up screen. The screen below shows when "Set Administrator Password"...
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3-20 Configuring Your System See the table below for setup options on the screen. Option Parameter Description Your Setting User Password is Installed Indicates whether the user password is set or not (view only). Not Installed Administrator Installed Indicates whether the administrator password Password is is set or not (view only).
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Configuring Your System 3-21 The table below lists options that you can specify on the Server menu screen and their functions. To make a selection for "System Management", "Console Redirection", and "Event Log Configuration", first select a desired option and press Enter to display its submenu. See the table below for setup options on the screen.
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3-22 Configuring Your System The table below lists how selections for "After Power Failure" determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stays Off Last State Power On In service Out of service (DC power: Off) Forced shutdown *...
Configuring Your System 3-23 System Management Submenu Select "System Management" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Board Part Number –...
3-24 Configuring Your System Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Specifies whether BIOS uses the Serial Console [Disabled] specified serial port to redirect the...
Configuring Your System 3-25 Event Log Configuration Submenu Select "Event Log Configuration" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Clear All Event [No] Clears the DMI event log after a system Logs...
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See the table below for setup options on the screen. Option Parameter Description Your Setting Quiet Boot Disabled If disabled, displays normal POST messages. [Enabled] If enabled, displays NEC Logo instead of POST messages. Enabling this option disables console redirection. [ ]: Factory-set...
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Move the cursor to select the device by ↑ ↑ ↑ ↑ or ↓ ↓ ↓ ↓ , and then change the priority using + or –. IMPORTANT: To start NEC EXPRESSBUILDER, specify "ATAPI CD-ROM Drive" to 1st Boot Device, and "Removable Devices" to 2nd Boot Device.
3-28 Configuring Your System Removable Devices Submenu Select the removable device used to boot the system. The system searches for the boot device according to the order specified in this submenu and use the software to boot the system if found. Move the cursor to select the device by ↑...
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Configuring Your System 3-29 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
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3-30 Configuring Your System Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults. Save Custom Defaults Select this option and press Enter to save the current configuration data as custom defaults.
Configuring Your System 3-31 SCSI BIOS ~ SCSISelect ~ The SCSISelect utility is provided to configure the SCSI controller on the system board (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk.
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3-32 Configuring Your System Procedure from Start-up to Exit The following describes the procedure from starting to exiting the SCSISelect utility. For parameter descriptions, see the section "Parameters" described later. Power on the Express server. The following message appears while POST is in progress. IMPORTANT: The message appears for each additional SCSI controller.
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Configuring Your System 3-33 The Configuration menu appears. Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID ..........SCSI Parity Checking ..........Enabled Host Adapter SCSI Termination........Enabled Additional Options Boot Device Options ............ Press<Enter> SCSI Device Configuration .......... Press<Enter> Advanced Configuration Options .........
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3-34 Configuring Your System Parameters The SCSISelect utility to configure the internal SCSI controller of the server has the following menu items and parameters. Read descriptions to select a correct parameter for each menu item. For configuration of optional SCSI controllers and connected SCSI devices, see the section "Configuring SCSI Controller on Optional Board"...
Configuring Your System 3-35 Additional Options To set three menu items under "Additional Options", select a menu item with the cursor keys (↓ ↓ ↓ ↓ or ↑ ↑ ↑ ↑ ) and press Enter to display its submenu. Then, select a submenu item with the cursor keys (↓...
3-36 Configuring Your System SCSI Device Configuration SCSI Device ID Sync Transfer Rate (MB/Sec) Initiate Wide Negotiation Enable Disconnection Send Start Unit Command Options Listed Below Have NO EFFECT if the BIOS is Disabled Enable Write Back Cache BIOS Multiple LUN Support Include in BIOS Scan SCSI Device ID Sync Transfer Rate (MB/Sec)
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Configuring Your System 3-37 To find out the SCSI ID for the optional device connected, select NOTE: "SCSI Disk Utilities" on the Options menu and press Enter. The SCSI ID scan begins displaying the message as shown below. Scanning SCSI ID : 0 LUN Number : 0 When the SCSI ID scan completes, the screen listing SCSI IDs and associated devices appears.
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3-38 Configuring Your System Submenu item Parameter Description Sync Transfer Rate [160] 20.0 Select [160] as a recommended. (MB/Sec) 80.0 16.0 You may need to change the value depending on your optional device. 53.4 13.4 Refer to the manual that comes with your 40.0 10.0 optional device.
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Configuring Your System 3-39 The following table lists submenu items, available parameter, and descriptions. Submenu item Parameter Description Reset SCSI Bus at [Enabled] Select "Enabled". IC Initialization Disabled Display <Ctrl><A> [Enabled] Select "Enabled". Message During Disabled BIOS Initialization Extended BIOS [Enabled] Select "Enabled".
3-40 Configuring Your System Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the start- up message of the SCSISelect utility for the SCSI controller on the system board.
Configuring Your System 3-41 CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
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3-42 Configuring Your System The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server. Do not remove the lithium battery.
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Configuring Your System 3-43 Press the F2 key to activate the SETUP utility. Select [Exit Saving Changes] from the [Exit] menu, and then [Yes]. Wait until the message "Turn off power and reinstall the jumper in Normal mode position" appears. Turn off the system power switch.
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3-44 Configuring Your System (This page is intentionally left blank.)
Chapter 4 Installing the Operating System This section describes how to use Express Setup to install and configure the following operating systems on your server. ® ® Microsoft Windows 2000 ® Microsoft Windows NT ® ® Novell NetWare (Version 5.0) ®...
4-2 Installing the Operating System About Express Setup "Express Setup" contained on your EXPRESSBUILDER CD is intended for initial setup of the server. Its automatic installation mode guides the user through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. "Express Setup"...
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Installing the Operating System 4-3 Express Setup requires a configuration diskette. The configuration diskette is a floppy disk that includes the configuration information for the server to be automatically installed. Express Setup automatically performs the setup using the information from the floppy disk. Express Setup includes two types of installation methods.
4-4 Installing the Operating System Microsoft Windows 2000 This subsection provides information on installing Microsoft® Windows® 2000 on your server. Read the instructions in this section before performing the installation. NOTE: To install Windows 2000 without using Express Setup, see Appendix C.
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Installing the Operating System 4-5 Windows 2000 Express Setup can install the Windows 2000 operating system. However, note the following: IMPORTANT: Before starting the installation of Windows 2000, all optional boards should be added to the system and all BIOS settings should be checked to ensure they are set to the required parameters.
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4-6 Installing the Operating System Specifying Partition Size The minimum size of the partition that is required when installing the operating system can be calculated from the following formula. 1000MB + Paging File Size + Dump File Size, where: 1000MB = Size necessary to install the operating system Paging File Size (Recommended) = Installed Memory Size ×...
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Installing the Operating System 4-7 Re-installing to a hard disk which has been upgraded to a Dynamic Disk You cannot re-install Windows 2000 and preserve a current hard disk partition which has been upgraded to a Dynamic Disk, using Express Setup. If you want to preserve the current partition, see Appendix D to re-install the system manually.
↓ Restart ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation completed. *1 Performed only when Disk Array Controller Board is installed and a RAID configuration is specified.
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Installing the Operating System 4-9 Installing Windows 2000 This section describes how to install Windows 2000 using Express Setup. Prepare the configuration diskette. You can perform the installation without a configuration diskette prepared in advance, but one floppy disk formatted by MS-DOS 1.44MB will be required.
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4-10 Installing the Operating System [Using the configuration diskette] The Setup Files contained on "configuration diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be corrected in the Setup File you selected, the message to select another "configuration diskette"...
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Installing the Operating System 4-11 IMPORTANT: Modify the partition size as required to install the operating system on a partition larger than the minimum required size. If you select "Use Existing Partition" at "System Partition", the data files contained in the first partition (excluding recovery partition) will be deleted and reformatted.
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4-12 Installing the Operating System NOTES: If you click [Cancel] in [Basic Information] screen, the Express Setup will go back to allow you to reselect the Setup File. [Cancel] exists only in [Basic Information] screen. You can use [Back] in the subsequent screen to return to the [Basic Information] screen.
Installing the Operating System 4-13 Installing and Configuring Device Drivers Follow these steps to install and configure the device drivers. Network Driver Specify the details of network driver. The standard network drivers will be installed automatically, but the link speed and Duplex mode need to be specified manually.
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4-14 Installing the Operating System Install PROSet II PROSet II is a utility that enhances the functionality of the network driver. Utilizing PROSet II enables the following: Provides detailed adapter information. Provides diagnostic capabilities: loop back test, packet transmission test and so on. Provides support for adapter teaming.
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Installing the Operating System 4-15 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails.
4-16 Installing the Operating System Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
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Installing the Operating System 4-17 IMPORTANT: Specify "Kernel Memory Dump" under "Write debugging Information." Specify a drive where there is a free area greater than the size of "the memory installed on this Express server + 12MB". If the installed memory is increased, the size of the debug information (memory dump) to be collected must be increased.
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4-18 Installing the Operating System Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson records the error and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. Click [Run] on Start menu.
Installing the Operating System 4-19 Network Monitor Network Monitor can help you to investigate and resolve network problems. To use Network Monitor, you need to restart the system after the installation has completed, therefore it is recommended you install Network Monitor before experiencing network problems. Point to [Settings] from Start menu and click [Control Panel].
The EXPRESSBUILDER screen appears, click "Drivers & Utilities" on the "EB Toolbar". Select "120Rd-2" and click "Windows 2000 NEC Update Module" and setup will start. After that, follow the prompts to continue the setup process and apply the Service Pack.
Installing the Operating System 4-21 Microsoft Windows NT 4.0 This subsection provides information on installing Microsoft® Windows NT® 4.0 on your server. Read the instructions in this section before performing the installation. NOTE: To install Windows NT 4.0 without using Express Setup, see Appendix C.
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4-22 Installing the Operating System Windows NT 4.0 /Windows NT 4.0 EE You can fully install Windows NT Server 4.0 (Windows NT 4.0) and Windows NT 4.0 Enterprise Edition (Windows NT 4.0 EE) using Express Setup. However, note the following issue: IMPORTANT: Before starting the installation, complete the addition of optional...
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Installing the Operating System 4-23 Disk Configuration Disk Administrator may display an area labeled "EISA Utility" This area is a maintenance partition which contains configuration information and utilities. Do not delete this area. Others I If you want to install Windows NT 4.0 on a volume that has been mirrored using "Disk Management", you must invalidate the mirror before re-installing the system on a basic disk, and reconfigure the mirror after the installation has completed.
Agree to Software License Agreement Creating OS Partition ↓ Restart ↓ Copy Window NT CD-ROM Formatting OS Partition ↓ Copying NEC Modules ↓ Insert Service Pack CD-ROM Copying Selected Application Modules Automatic Installation After the reboot, the ↓ installation is completed.
Installing the Operating System 4-25 Installing Windows NT 4.0 This section describes how to setup the system using Express Setup. Prepare configuration diskette. You can perform the installation without a configuration diskette specified in advance, but one floppy disk formatted by MS-DOS 1.44MB will be required. For configuration diskette, use the blank disk in EXPRESSBUILDER package or prepare another floppy disk.
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4-26 Installing the Operating System [Using the specified configuration diskette] The Setup Files contained on "configuration diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "configuration diskette"...
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Installing the Operating System 4-27 IMPORTANT: Modify the partition size to install the OS on a partition larger than the minimum required size. If you select "Use Existing Partition" at "System Partition", the data files contained in the first partition (excluding recovery partition) will be deleted and reformatted.
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4-28 Installing the Operating System When prompted, remove the EXPRESSSBUILDER CD from the CD-ROM drive, and insert Windows NT CD into the CD-ROM drive. The [Software License Agreement] screen appears. Read the contents carefully and click [I agree.] if you do agree. If you do not agree, click [I disagree.].
Installing the Operating System 4-29 Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. Network Driver Specify the details of network driver. The standard network drivers will be installed automatically, but the link speed and Duplex mode need to be specified manually.
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4-30 Installing the Operating System Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Setup Adapter Fault Tolerance (AFT) is a feature that creates a team containing more than one adapter and automatically directs network traffic to the adapters in the team when one of the adapters fails.
Installing the Operating System 4-31 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in Express server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump.
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4-32 Installing the Operating System Click [Performance]. Click [Change]. The [Virtual Memory] dialog box appears. Modify [Initial Size] in the [Paging File Size for Selected Drive] box to a value larger than [Recommended Size], and click [Set]. IMPORTANT: Be sure to create the memory dump initial file with the size described above on the OS partition.
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Installing the Operating System 4-33 Dr. Watson Windows NT Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses Express server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. Click [Run] in the Start pop-up menu.
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4-34 Installing the Operating System Updating System Recovery Information To prepare for a situation when the operating system has been destroyed, be sure to "Update Repair Information" as well as "Update the System" when you modified the system configuration so that the system can be recovered correctly in any case. System repair information includes configuration files and registry files.
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Installing the Operating System 4-35 Network Monitor Network Monitor helps you investigate and resolve network problems. To use Network Monitor, you need to restart the system after the installation has completed. It is recommended you install Network Monitor before experiencing network problems. Installing Network Monitor during OS Installation After the selection of network driver has completed, continue the installation until a window to add services is displayed.
The EXPRESSBUILDER screen appears. Click on “Drivers & Utilities” on the EXPRESSBUILDER toolbar. Select “120Rd-2.” Click on “Windows NT4.0 NEC Update Module” and setup will start. Select the Service Pack you want to apply. After that process, follow the message on the window to continue the setup.
Installing the Operating System 4-37 Making Backup Copies of System Information The system information includes the current BIOS settings and other information specific to your server. You should save this information after completing the system setup. This backup data allows you to recover the information. You can save the information by the following process.
(Mylex AcceleRAID 352) ™ Intel PRO/100+ LAN Card *Generated from the NEC EXPRESSBUILDER CDROM Installation Assumption The installation and configuration instructions in this chapter assume the following: You will be installing (not updating) the Novell NetWare 5.0 Network Operating System from the CD-ROM media.
Installing the Operating System 4-39 Preparation The following sections describe the necessary preparation procedures for installing and configuring Novell NetWare v5.0. Configuring RAID If you have a disk array controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card.
4-40 Installing the Operating System Configuration Checklist Step Information File Server Name. Record the file server name for this system. File server name: _________________________ IPX Internal Network Number. Record the IPX Internal Network Number for this system. (For more information about IPX Internal Network Numbers, see "IPX Internal Network Numbering"...
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Installing the Operating System 4-41 Configuration Checklist (Continued) Step Information 3 (Cont.) 8. Italy - 039 1. United States English - 437 — 2. Multilingual - 850 9. Switzerland - 041 1. United States English - 437 — 2. Multilingual - 850 A.
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4-42 Installing the Operating System Configuration Checklist (Continued) Step Information Keyboard Mapping. Choose your keyboard mapping from the following selections. (Circle one selection): 1. France 2. Germany 3. Italy 4. Spain 5. United States 6. None LAN Adapter. Choose which type of LAN adapter is installed in the LAN adapter slot.
Installing the Operating System 4-43 Installing the Novell NetWare v5.0 Network Operating System Note: Before you install the Novell NetWare Operating System, you should have your LAN adapter(s) connected to the LAN network(s). This allows the install process visibility to other servers and Directory Services already installed.
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4-44 Installing the Operating System 16. Insert "NetWare 5.X OEM-Disk" diskette. Press ENTER. 17. Highlight and press ENTER for each driver listed below: MDAC.HAM (displayed only if a RAID board is installed) ADPT160M.HAM 18. Press ESC. 19. Highlight "Return to Drive Sumary". Press ENTER. 20.
Installing the Operating System 4-45 Note: For this step we will select "Create a new NDS tree." Enter your NDS and Administrator information and click "Next" to continue. Insert your NetWare V5 license disk. At the NDS Summary screen, click "Next" to continue. Select "Additional Products and Services"...
Always read the information in the release notes or inserts, included with any options for they supersede the information in this guide. Device Required Diskette NEC SecuRAID 112 (Mylex AcceleRAID 160) Mylex AcceleRAID 160/352 for SCO OpenServer Driver NEC SecuRAID 320 (Mylex AcceleRAID 352) Adaptec 7899 Onboard Controller Ultra 160 Driver for SCO OpenServer 5.0X...
Installing the Operating System 4-47 Preparation The following sections describe the necessary preparation procedures for installing SCO UNIX 5.0X. ! CAUTION DOS Partitions: MS-DOS allows installation of multiple primary DOS partitions. However, SCO Open Systems Software allows only one primary DOS partition and one extended DOS partition on the boot drive.
4-48 Installing the Operating System Configuring RAID If you have a disk array controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the RAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card.
Installing the Operating System 4-49 Installing and Configuring System Software This section contains supplemental information for installing and configuring SCO ® UNIX OpenServer Release 5.0X Operating System. Installing SCO OpenServer Rel. 5.0X Software without a Disk Array Controller Installed Note: This section assumes that you have properly completed the hardware installation.
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4-50 Installing the Operating System 5. The system displays standard SCO OpenServer Rel. 5.0X copyright messages such as Restricted Rights Legend. Use duplication, or disclosure. Press ENTER to continue. Press ENTER to accept. 6. The system displays the message: Identifying the installation media device. Make sure the IDE indicates CD- ROM secondary and master.
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Installing the Operating System 4-51 15. The system displays the message: “Configuring Optional Software” Enter appropriate choices (You may want to select a mouse). 16. The system displays the message: “Password” Enter appropriate choices. 17. The system displays the message: “The Installation can now proceed unattended”...
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4-52 Installing the Operating System 24. This concludes the installation of SCO 5.0X UNIX. You need to open the diskette drive and reboot the SCO 5.0X UNIX operating system from the system drive you just installed. This concludes the installation of SCO 5.0X UNIX. You need to open the diskette drive and reboot the SCO 5.0X UNIX operating system from the system drive you just installed.
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Installing the Operating System 4-53 Installing SCO OpenServer Rel. 5.0X Software with a RAID Controller Installed Note: This section assumes that you have properly completed the hardware installation and the drive array configuration. If you have not done so, please refer to the corresponding documentation and complete the hardware installation and configuration before trying to proceed with driver installation.
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4-54 Installing the Operating System 5. The system displays the message: Please insert (mdac) package BLTD disk into the floppy drive so that it can be extracted onto the hard disk for incorporation into the link-kit. Insert diskette and press ENTER 6.
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Installing the Operating System 4-55 Enter appropriate choices. 15. The system displays the message: “Preparing Your Disk” Enter appropriate choices. 16. The system displays the message: “Configuring Optional Software” Enter appropriate choices (You may want to select a mouse). 17. The system displays the message: “Password”...
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4-56 Installing the Operating System 24. Log into "Root" and from the "Unix" window issue the following: "mount -f/dev/fd0/mnt." "cp/mnt/idscsi/etc/conf/bin" This concludes the installation of SCO 5.0X UNIX. You need to open the diskette drive and reboot the SCO 5.0X UNIX operating system from the system drive you just installed.
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Installing the Operating System 4-57 Installing the Intel PRO/100+ LAN Card Driver from a Diskette The driver for the Intel PRO/100+ LAN card is generated from the E XPRESS UILDER To load an Intel PRO/100+ LAN card driver, insert the Intel PRO/100+ Driver diskette into your disk drive and logon to the SCO Open Server graphical interface.
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4-58 Installing the Operating System Note: When configuring multiple sub-networks on the same system, the system names for each sub-network must be unique. 9. At the "Product successfully completed" message, select OK. 10. After the configuration is complete and the current networking configuration is displayed, select Hardware from the menu bar, and then select Exit.
Chapter 5 Maintenance This chapter describes the daily maintenance of the server and precautions you should take when relocating or storing the server. MAKING BACKUP COPIES It is important to make backup copies of your valuable data stored on hard disks of the server on a regular basis.
5-2 Maintenance CLEANING Clean the server on a regular basis. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive when it is powered up.
Maintenance 5-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
5-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the system board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Maintenance 5-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
5-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the Eject button on the front of the CD-ROM drive.
Maintenance 5-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk used as a system On-board LAN controller...
5-8 Maintenance Starting and Ending the System Diagnostics There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console). Procedures to start the diagnostic program is as follows: Both LAN and COM port can be used in remote console IMPORTANT: mode, however, in system diagnostics, only the COM port can be used.
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Maintenance 5-9 System bar Title bar System bar Title bar CURSOR: Select Window ENTER: View Window P: Log Out Q: Quit Test window Target scope Test window Target scope (The four corner blocks are reversed in white) Screen showing diagnostic result Screen showing diagnostic result (Local console) (Remote console)
5-10 Maintenance RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage Never attempt to lift the server by yourself. Two people are required to safely lift the server.
Chapter 6 Troubleshooting This chapter provides information for troubleshooting problems with your server. To best determine the source of problems with your server, it is NOTE: recommended that you install ESMPRO on the server and client computers.
ESMPRO system viewers let you monitor fault parameters and system alerts during system operation. ESMPRO viewers include the Joint Viewer, Data Viewer, and Alert Viewer [Example] NEC ESMPRO Manager LEDS The server includes several LEDs, located on the front panel, hard disk drive, and power supply indicate server states by a variety of colors and display patterns.
Troubleshooting 6-3 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server or a beep code corresponding to the error may be heard. Beep codes are discussed later in this chapter.
6-4 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. Note on the messages displayed before consulting with IMPORTANT: your sales agent.
Troubleshooting 6-5 On-screen error message Description Action Hard disk 0 Error Hard disk error Contact your sales representative to replace the system board, SCSI Hard disk 1 Error back-plane, or hard disk. Hard disk 2 Error Hard disk error Contact your sales representative to replace the system board, SCSI Hard disk 3 Error back-plane, or hard disk.
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6-6 Troubleshooting On-screen error message Description Action 8100 Processor 1 failed BIST Burst transfer error of Securely install the processor. processor 1 Contact your sales representative to replace the processor or system 8101 Processor 2 failed BIST Burst transfer error of board.
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Troubleshooting 6-7 On-screen error message Description Action 8194 CPUID, Processor The processor type does not Family are different match the value in the installed processor [1, 2]. 8195 Front Side Bus Speed The front side bus speed Securely install the processor. mismatch.
6-8 Troubleshooting The following figures show the location of specific components referenced in the POST Error Codes and Messages table. Processor 2 DIMM #6 (DIMM 3B) DIMM #5 (DIMM 2B) DIMM #4 (DIMM 1B) DIMM #3 (DIMM 3A) DIMM #2 (DIMM 2A) DIMM #1 (DIMM 1A) Processor 1 System Fan 3...
Troubleshooting 6-9 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the system board.
6-10 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to locate your problem and follow the instruction given to solve the problem. If the server still fails to operate after attempting to solve a problem, note on-screen messages or beep codes and contact your sales agent.
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Troubleshooting 6-11 Fail to power off the server: θ Is the POWER switch enabled? → Restart the server and start the BIOS setup utility. <Menu to check: [Security] - [Power Switch Inhibit]> θ Is the server running in the Secure Mode? →...
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6-12 Troubleshooting Fail to access internal or external devices (or such devices fail to operate): θ Are cables properly connected? → Make sure that the interface cables and power cords are properly connected. Also make sure that the cables are connected correctly. θ...
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Troubleshooting 6-13 The keyboard or mouse fails to operate: θ Is the cable properly connected? → You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server.
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6-14 Troubleshooting Fail to access (read or write) to the floppy disk: θ Does the floppy disk drive contain a floppy disk? → Insert a floppy disk into the floppy disk drive until it clicks. θ Is the floppy disk write-protected? →...
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Troubleshooting 6-15 Fail to access the hard disk: (Refer to the documentation supplied with the disk array controller.) θ Is the hard disk applicable to the server? θ Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 7).
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6-16 Troubleshooting Fail to start the OS: θ Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. θ Is the EXPRESSBUILDER CD in the CD-ROM drive? → Remove the EXPRESSBUILDER CD and restart the server. θ...
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Troubleshooting 6-17 When a trouble occurs, the system does not "Restart automatically" <Windows 2000>: → When a trouble occurs while running Windows 2000, the system may not restart automatically even if "Restart automatically" is specified. In this case, restart the system manually.
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6-18 Troubleshooting Unstable operation <NetWare>: → When the system errors occur, refer to the NetWare operating system documentation to check the configuration for any errors. Novell Inc. regularly releases updates that include patches for solving OS problems. Before placing the system in service, consult with your NetWare dealer for the latest patches and updates.
Troubleshooting 6-19 Problems with EXPRESSBUILDER When booting from the EXPRESSBUILDER CD fails, check the following: θ Did you insert the EXPRESSBUILDER CD during POST and restart the server? → If you do not insert the EXPRESSBUILDER CD during POST and restart the server, an error message will appear or the OS will boot.
6-20 Troubleshooting Problems with Express Setup <For Windows 2000/Windows NT 4.0> The following message appears when you try to install Express Setup on a hard disk that has a smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk. Setup created the partition at the maximum size that can be reserved on the hard disk.
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Troubleshooting 6-21 <The Default Value for Windows NT 4.0> The specification of network Adapter : Standard network adapter Protocol : TCP/IP[DHCP specified] Service : SNMP, IIS(Excluding Workstation) Application : ESMPRO Agent Express Report Service GAM Server (When connecting Mylex DAC) GAM Client (When connecting Mylex DAC) * DAC: Disk Array Controller [Complete] does not appear on [Role of Computer] screen.
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6-22 Troubleshooting Windows 2000 started with a different display resolution from the specified value. → If the specified display resolution can not be used, the system will use the nearest value or the default value of the driver. Entered the incorrect Product ID/CD key. →...
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Troubleshooting 6-23 Not more than two Network adapter are connected, but the detailed specification of the protocols are all set by default (e.g. Specified IP Address on TCP/IP, but DHCP is specified) → Are you specifying more than two protocols? In this case, the situation will be the same as connecting more than two Network adapter, so the detailed specification of the protocol are all set by default.
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6-24 Troubleshooting Backup Domain Controller of Primary Domain Controller that has exceeded the router. → Express Setup can not create a Primary Domain Controller that has exceeded the router. Re-install it by manual setup. Unable to join the domain on the Primary Domain Controller that has exceeded the router. →...
Troubleshooting 6-25 Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurred on disk array in this system. Problems with Master Control Menu The master control menu fails to appear: θ...
6-26 Troubleshooting Problems with Configuration Diskette Creator <Common to Windows 2000/Windows NT 4.0> The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly.
Troubleshooting 6-27 SAVING THE EVENT LOG FILE This section describes how to save the event log. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Windows 2000 In a two-processor system, each processor may be of a different NOTE: revision.
6-28 Troubleshooting Windows NT 4.0 Click [Program] → [Management Tool] → [Event Viewer] from the Start pop-up menu. Select the type of log you want to save from the [Log] menu. On [System], the events occurred at the item that configures Windows NT 4.0 system is archived.
Troubleshooting 6-29 SAVING SYSTEM CONFIGURATION INFORMATION This section describes on how to save system information on hardware configurations and specifications. If STOP error, system error, or stall occurred, follow the IMPORTANT: procedure below after restarting the system. Windows 2000 Select [Settings] in Start menu, and click on [Control Panel]. The [Control Panel] dialog box appears.
6-30 Troubleshooting SAVING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified. MEMORY DUMP If an error occurs, the memory dump file should be saved to acquire important diagnosis information.
Troubleshooting 6-31 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the CPU stalls.) IMPORTANT: Do not use a toothpick or plastic stick that is easy to break.
6-32 Troubleshooting Backup IPMI Information This section describes on how to collect IPMI information. To collect the information, ESMPRO Agent must be installed. Select [Program] → [ESMPRO Agent] → [ESRAS Utility] from the Start pop-up menu. The [ESRAS Utility] window appears. Select [Latest Information] from the Tree View to collect the information of local computer.
Troubleshooting 6-33 RECOVERY FOR Windows 2000/Windows NT SYSTEM If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: After recovering the system, see "Updating the System" in Chapter 4 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update.
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6-34 Troubleshooting Press S when the following message appears: Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter.
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Troubleshooting 6-35 Follow the instruction displayed on the screen. If you take a note of any file name in which trouble is detected during the procedure, it is useful to diagnose how the system has been damaged. Terminates the procedure if the recovery is successful. You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally.
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6-36 Troubleshooting Recovery Procedure - Windows NT 4.0 - If you are using Windows NT 4.0, follow the procedure below to recover the system. System Recovery Follow the procedure below and use the information in the disk, not system recovery disk, to recover the system.
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Troubleshooting 6-37 Press Enter. If the message asking whether or not select the hard disk inspection appears, press Esc. Select the registry file to recover and continue the procedure. Press A, and recover all the non-original files. Follow the message and continue the procedure. If the recovery is successful, the procedure will be terminated.
6-38 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
Troubleshooting 6-39 Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in many ways. IMPORTANT: Do not start the Off-line Maintenance Utility while the server is in successful operation. From the CD-ROM Set the EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools"...
6-40 Troubleshooting Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) See the on-line help for details of the Off-line Maintenance IMPORTANT: Utility. For further information, ask your sales agent. IPMI Information Viewer Provides the functions to view the system event log (SEL), sensor data record (SDR), and field replaceable unit (FRU) and to make a backup copy of them.
Troubleshooting 6-41 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. Resetting the server clears the DIMM memory and the IMPORTANT: data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
This is normal system operation and is required by the server management logic. Make sure to use only optional devices and cables authorized by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing such devices or cables will be charged.
7-2 Disassembly and Reassembly SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server.
Disassembly and Reassembly 7-3 ! CAUTION Operating the system with the top cover removed can damage the system components. For proper cooling and airflow, always replace the top cover before powering on the system. Note: The system error log will be lost, if the system ac power source is off or disconnected.
7-4 Disassembly and Reassembly PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shut down the operating system. Press the POWER switch to power off the server (the POWER lamp goes off). Remove all cables and power cords from the server. NOTE: You will need a Phillips screwdriver and a flat-blade screwdriver to install or remove components in this server.
Disassembly and Reassembly 7-5 CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an option or removing a component. Install removed components in their original locations Install components and cables, which were removed and disconnected for the addition of an option, exactly as they originally were. Re-assembling the server without a component being installed or a cable being disconnected causes the server to malfunction.
7-6 Disassembly and Reassembly DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server using the following procedure. Hard Disk Drive The server has seven device bay slots in the disk bay of the front of the server to install hard disks with the SCA2 interface (Ultra 160 SCSI.) Up to six hard disk drives can be installed in the standard configuration.
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Disassembly and Reassembly 7-7 Installation Perform the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. See the next section for the procedure installing a hard disk drive in the flex bay. NOTE: Any hard disk can be installed or removed in or from the server after removing the front bezel.
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7-8 Disassembly and Reassembly Pull the dummy tray handle. Remove the dummy tray. Keep the dummy tray for future use. IMPORTANT: 6579-00 Secure the drive in the drive carrier with the four screws supplied with the disk drive.
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Disassembly and Reassembly 7-9 Firmly hold the additional hard disk drive (with the tray provided) and handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands. Hook Slowly close the handle.
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7-10 Disassembly and Reassembly Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority. IMPORTANT: To add a hard disk during operation of the Global Array Manager (GAM), click the Scan Device key after about 90 seconds have passed...
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Disassembly and Reassembly 7-11 Installing a Hard Disk Drive into the Flex Bay This section explains the procedure for removing the floppy disk or CD-ROM drive installed in the flex bay and then installing the seventh hard disk drive in the bay (SCSI ID 8). You cannot use the floppy disk or CD-ROM drive while the flex NOTE: bay contains a hard disk drive.
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7-12 Disassembly and Reassembly Hold the carrier handle, and pull it out straight to remove the floppy disk or CD-ROM drive from the flex bay. IMPORTANT: Keep the removed floppy disk or CD-ROM drive for future use. Install the provided spacer on the server. Secure the drive in the drive carrier with the four screws supplied with the disk drive.
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Disassembly and Reassembly 7-13 Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands. Slowly close the handle.
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7-14 Disassembly and Reassembly Removing a Hard Disk Drive Perform the following steps to remove a hard disk drive. NOTE: If removing a failed hard disk drive, confirm the slot in which the DISK lamp of the hard disk drive is amber before starting the removal. DISK lamps See the section "Preparing for Installation and Removal"...
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Disassembly and Reassembly 7-15 Power on the server, start the SETUP utility, select [Boot] → [Hard Disk], and set the boot priority in the submenu. This operation is necessary because installing an additional hard disk drive clears the current setting of the boot priority. Install the front bezel you removed in step 2.
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7-16 Disassembly and Reassembly Inserting the Floppy Disk or CDROM Drive into the Flex Bay The following explains the procedure for removing the hard disk drive and then installing the floppy disk or CD-ROM drive in the bay: See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key and remove the front bezel.
Disassembly and Reassembly 7-17 Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption (redundancy feature). Installation Perform the following steps to install a power supply unit: See the section "Preparing for Installation and Removal" described earlier to prepare. IMPORTANT: Be sure to turn off the power.
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7-18 Disassembly and Reassembly Insert the power supply unit. Confirm that the handle is securely hooked. NOTE: Hook IMPORTANT: Do not touch the terminals of the power supply unit. Gold edge connectors...
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Disassembly and Reassembly 7-19 Firmly push the handle. The power supply unit is locked when a "click" is heard. Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the optional unit. The AC POWER lamps flash when the power cords are connected.
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7-20 Disassembly and Reassembly Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. If one power supply unit fails and the server contains two power NOTE: supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating in the (power-on state).
Disassembly and Reassembly 7-21 Server ~ Pull-out from the Rack ~ The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
7-22 Disassembly and Reassembly Hold the handles and slowly pull out the server from the rack. The server is latched when a "click" is heard. Handles Set screws When inserting the server back into the rack, push the release NOTE: levers on the rails on the sides of the server to unlatch the server.
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Disassembly and Reassembly 7-23 Installation When installing the top cover, confirm that the tab of the cover is securely inserted into the slot in the server frame. Slide the top cover toward the front of the server. The top cover is locked when a "click" is heard.
DIMM directly on the desk. For static notes, see the section "Anti-static Measures" described earlier. Make sure to use DIMMs authorized by NEC. Installing third-party DIMMs may cause a failure of a DIMM or a failure in the server.
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Disassembly and Reassembly 7-25 DIMM Installation Order Install two DIMMs in ascending order of paired-slot numbers. DIMM 3B DIMM 2B DIMM 1B DIMM 3A DIMM 2A DIMM 1A REAR FRONT System board Install two additional DIMMs for each BANK (*1) as the IMPORTANT: server uses interleaved memory.
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7-26 Disassembly and Reassembly DIMM Installation Procedure Use the following procedure to install a DIMM. IMPORTANT: The server supports DIMMs of only the low-profile type (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. See the section "Preparing for Installation and Removal"...
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Disassembly and Reassembly 7-27 Install the components removed in steps 2 and 3. Power on the server and verify that POST displays no error messages. If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 6.
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7-28 Disassembly and Reassembly DIMM Removal Procedure Remove the DIMM depending on the following procedure. NOTES: To remove the failed DIMM, check the error message appearing in POST or ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. The server operates only when at least two DIMMs are installed.
Do not operate the system until confirming that the additionally installed CPU is in normal state. Make sure to use the CPU authorized by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server.
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7-30 Disassembly and Reassembly Processor 2 Processor 1 FRONT REAR System board If the different revision of the processor is installed in the NOTE: multiprocessor system, Windows 2000 logs the following information every startup. If this message is logged, it is no problem for operation.
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Disassembly and Reassembly 7-31 Installing a CPU Perform the following steps to install a CPU. The EXPRESSBUILDER CD, provided with the server, is necessary for confirming that the additionally installed CPU is in the normal state. See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack.
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7-32 Disassembly and Reassembly Once the CPU is inserted into the CPU socket, push down the lever to secure the CPU. Install the heat sink on to the CPU. NOTE: When installing the heat sink, be aware its position over the processor and socket.
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Disassembly and Reassembly 7-33 The wire clip is already installed on the heat sink at purchase. If it comes off, install it as shown in the figure below. NOTE: Make sure of the orientation of the wire clip. Bracket attached to the wire clip Groove in the heat sink Engage the wire clip with the socket.
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7-34 Disassembly and Reassembly Insert a standard screwdriver into the bracket of the wire clip, and engage the wire clip with the socket. Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: –...
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Disassembly and Reassembly 7-35 Verify the temperature indication (Crnt column) displayed on the diagnostic window. If the indication is either of the following, it is assumed that the heat sink is incorrectly attached. If no abnormality is shown in temperature indication, you can resume the diagnostics.
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7-36 Disassembly and Reassembly Removing a CPU Perform the following steps to remove a CPU. The EXPRESSBUILDER CD provided with the server is required for confirming that the additionally installed CPU is in normal state. IMPORTANT: Do not remove any CPU unless it is failed. Install a terminator on any slot in which a CPU is not installed.
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Disassembly and Reassembly 7-37 Reinstall all parts removed. Power on the server and start SETUP to select menus [Main] → [Processor Settings] → [Processor Retest] → [Enabled] (see Chapter 3). Execute the system diagnostic program and verify its result as described in installation procedure.
7-38 Disassembly and Reassembly PCI Board The server has two "riser cards" on the system board that enables installation of PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card.
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Disassembly and Reassembly 7-39 Notes Observe the following notes on installing/removing a PCI board: Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads.
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7-40 Disassembly and Reassembly If an option operating with only 33 MHz is installed in one of the slots (1C, 2C, and 3C, or 1B, 2B, and 3B) on a PCI riser card, the options installed in the other slots of the same riser card are subjected to operation with only 33 MHz.
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Disassembly and Reassembly 7-41 Remove the extension slot cover. Keep the removed extension slot cover for future use. NOTE: This step is required only for a PCI board of the full-height/full-length type. Before installing a PCI board of the full-height/full-length type, remove the retainer from the PCI board, and then unlock and open the card retainer clip on the other side of the guide rail.
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7-42 Disassembly and Reassembly Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firmly push the PCI board until it is fully seated. Slit in the PCI Guide rails Slit in the PCI Guide rail Embossed...
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Disassembly and Reassembly 7-43 This step is required only for a PCI board of the full-height/full-length type. Close the card retainer clip to lock the card. Board retainer clip Hole Hook Close the retainer clip to lock the card. Retainer clip Retainer clip Lock tab Lock tab...
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7-44 Disassembly and Reassembly Insert the riser card into the slot on the system board. Align the riser card terminal section with the slot on the system board, and firmly push the riser card until it is fully seated. NOTES: There are catches on the riser card frame that are used to secure the riser card to the cabinet.
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Disassembly and Reassembly 7-45 After the insertion, push the riser card with your fingers until it is fully seated. Low-profile type Full-height type Install the components you removed previously. Verify that POST displays no error messages. If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 6.
7-46 Disassembly and Reassembly Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration.
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Disassembly and Reassembly 7-47 Installing a Disk Array Controller Board See "PCI Board" for the installation of a disk array controller. IMPORTANT: A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification.
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7-48 Disassembly and Reassembly Removing a Disk Array Controller Board Remove a disk array controller board in reverse order of the installation steps. Use of internal hard disk drives in a disk array configuration To use the internal hard disk drives in a disk array configuration in the server containing a disk array controller board, reconnect the SCSI cables and LED cables on the system board.
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Disassembly and Reassembly 7-49 Forming of the SCSI cable To connect a disk array controller, use the SCSI cable connected to the system board. In this case, the SCSI cable needs to be formed. The following shows the cable forming at shipment and how to form the SCSI cable when it is connected to the disk array controller.
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7-50 Disassembly and Reassembly If the disk array controller is used, connect it to the connector on the rear of the server. Connect the cable before installing the riser card. SCSI cable Example of folding the cable on the SCSI backplane board side Disconnecting the cable from the With the full-height riser card...
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Disassembly and Reassembly 7-51 LED Active* Power* * The pins are between the boards. Power LED Active AcceleRAID 160 Disk Array Controller AcceleRAID 352 Disk Array Controller Disk array configuration of internal hard disk drives Observe the following notes on configuring a disk array: –...
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7-52 Disassembly and Reassembly Disk Expansion Unit (DEU) in a Disk Array Configuration A disk expansion unit is an exclusive device that can add up to 14 hard disk drives to the server. (The number of hard disk drives depends on the DEU model.) The server containing a disk array controller board can connect to one or two DEUs.
SCSI ID different from those of other devices. For the settings, see the manual provided with the server. Install only a backup device specified by NEC. The size of a backup device which can be installed in this server is as follows: Width: Up to about 9 cm (3.5 inches)
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7-54 Disassembly and Reassembly Installing a Backup Device See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Open the top cover. Remove the riser card for full-height PCI boards. Disconnect the two fan cables from the fan unit. Disconnect the FPC cable connecting the system board and SCSI backplane.
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Disassembly and Reassembly 7-55 While pushing the latching tab that secures the device bay, push the device carrier out of the front of the server. Be careful not to bend the latching tab by applying excess IMPORTANT: force. If the tab bends, straighten it out as it was. Remove the device carrier from the front of the server.
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7-56 Disassembly and Reassembly Push the tabs at both ends of the front panel. Remove the front panel. IMPORTANT: Keep the removed front panel for future use. Place the backup device on the device carrier. Secure the backup device with the provided screws. Tighten two screws on each side.
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Disassembly and Reassembly 7-57 Insert the device carrier into the backup device bay. Push the device carrier as far as it will go. It is locked when a "click" is heard. Be careful not to catch the connected power extension cable in NOTE: inserting the device carrier.
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7-58 Disassembly and Reassembly Confirm where to place the terminal at the end of the SCSI cable. NOTE: The terminator must be placed on the lower part of the front panel board on the device bay side. At this time, also confirm that the SCSI cable is not in contact with the latching tab of the device carrier.
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Disassembly and Reassembly 7-59 Place the fan unit in the server. The bottom of the fan unit has cutouts for the unit to be mounted into tabs on the bottom of the server. Align the cutouts with the tabs and place the fan unit into the server. Main power cable IMPORTANT: Be careful not to damage the main power cable, power...
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7-60 Disassembly and Reassembly SCSI backplane FPC cable connector SCSI backplane Sys Fan 3 Sys Fan 1 FPC cable Confirm that the FPC cable is securely connected to the NOTE: connector on the SCSI backplane and the one on the system board. Route the SCSI cable.
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Disassembly and Reassembly 7-61 When connecting the SCSI cable to an optional SCSI controller, route the SCSI cable connected to the SCSI connector on the system board close to the power supply unit. Confirm that the SCSI cable does not cover the ventilation hole of NOTE: cooling fan of the power supply unit.
7-62 Disassembly and Reassembly Replacing a CD-ROM Drive or a Floppy Disk Drive Perform the following steps to replace the floppy disk or CD-ROM drive installed in the flex bay. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel.
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Disassembly and Reassembly 7-63 To remove the CD-ROM drive from the CD-ROM/Floppy Disk Drive assembly, remove the upper four screws (A) securing the drive to the assembly and pull the drive forward to remove it. You will find it easier to remove the floppy disk drive, if you first NOTE: remove the CD-ROM drive from the CD-ROM/Floppy Disk Drive assembly.
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7-64 Disassembly and Reassembly Power on the server and verify the replacement device is working properly.
Disassembly and Reassembly 7-65 Replacing a CD-ROM Drive/Floppy Disk Drive Module Board Perform the following steps to replace the CD-ROM/Floppy Disk Drive module board. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Security lock Extend the server out of the rack.
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7-66 Disassembly and Reassembly Remove the two screws securing the module board to the rear of the CD-ROM/Floppy Disk assembly. Save the screws. Screws (2) Release the two cable retainer tabs on the module board and disconnect the two ribbon cables.
Disassembly and Reassembly 7-67 Replacing a Chassis Handle Perform the following steps to replace the left or right chassis handle. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Security lock Extend the server out of the rack.
7-68 Disassembly and Reassembly Replacing a Fan Perform the following steps to remove the fan unit from the server. Instructions for removing and installing a fan into the fan unit are also included. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel.
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Disassembly and Reassembly 7-69 Release tab Main power cable Be careful not to damage the main power cable or the flat IMPORTANT: cable and components in the server. Lift straight up and remove the fan unit from the server. Locate the fan you are replacing and press downwards on the tab in front of the fan to release it from the fan unit.
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7-70 Disassembly and Reassembly Fan Release Tabs Insert the replacement fan into the fan unit with the fan label facing outwards. A click is heard as the fan locks into place in the fan unit. Be sure the fan cable and fan label are facing outwards, similar to the other fan in the unit.
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Disassembly and Reassembly 7-71 Slide the fan unit to the right when viewed from the front of the server, and secure it. Main power cable Release tab Be careful not to damage the main power cable, power IMPORTANT: cable, peripheral cables, and components. NOTE: Confirm that the release tab of the fan unit is locked.
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7-72 Disassembly and Reassembly Install the top cover. Release the slide rail catches and push the server into the rack. Install the front bezel.
Disassembly and Reassembly 7-73 Replacing the Front Panel Board Perform the following steps to replace the front panel board. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Security lock Extend the server out of the rack.
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7-74 Disassembly and Reassembly Connect the ribbon cable from the SCSI backplane to the front panel board. Connect the USB cable from the system board to the front panel board. Install the top cover. Release the slide rail catches and push the server into the rack. Install the front bezel.
Disassembly and Reassembly 7-75 Replacing the SCSI Backplane Perform the following steps to replace the SCSI backplane. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Security lock Extend the server out of the rack.
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7-76 Disassembly and Reassembly Lift the SCSI backplane straight up and remove it. Install the replacement SCSI backplane and secure it with the four screws removed in the previous step. Connect all power and signal cables to the backplane. Install the fan unit as described earlier in this chapter. Install all hard disk drives into their respective DEU drive bays.
Disassembly and Reassembly 7-77 Replacing the Power Supply Cage Perform the following steps to replace the power supply cage. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Security lock Extend the server out of the rack.
7-78 Disassembly and Reassembly Replacing the System Board Perform the following steps to replace the system board. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Security lock Extend the server out of the rack.
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Chapter 8 Illustrated Parts Breakdown This chapter provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware.
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8-2 Illustrated Parts Breakdown Exploded View...
Illustrated Parts Breakdown 8-3 Field Replaceable Units Listed below is a description of the Field Replaceable Units (FRUs) along with their part numbers. The part numbers are for use in the United States and Europe unless otherwise noted. Field Replaceable Units Reference Number Description...
8-4 Illustrated Parts Breakdown Slim FDD 3.5 262-01505-000 Field Replaceable Units (Continued) Reference Number Description Part Number Hard Disk Drives: Refer to “Hard Disk Drives” section in this chapter. CDROM/FDD Module 160-01584-000 Front Bezel, including key lock and master keys 247-01688-000 Cables: Refer to "Cables List"...
Illustrated Parts Breakdown 8-5 Cables List Description Part Number Cable Routing From CBL, Power Cord 070146 (US) Power Supply AC Power Source 670186000 (Europe) CBL, Ultra160M 320-01690-000 SCSI Backplane RAID Controller in Low Profie PCI Slot CBL, Serial Port (Rear) 320-01689-000 Rear Chassis Serial Device...
8-6 Illustrated Parts Breakdown Processors Upgrades Part Number Description Europe 1.0 GHz Pentium III Upgrade Kit 050-02024-000 APC-2778-1C-00 1.26 GHz Pentium III Upgrade Kit 050-02025-000 APC-2727-1C-00 1.13 GHz Pentium III Upgrade Kit APC-2721-1C-00 Replaceable Parts Part Number Description Europe 1.0 GHz IC CPU Pentium III 610-01541-001 610-01541-001 1.26 GHz IC CPU Pentium III...
8-10 Illustrated Parts Breakdown Backup Tape Drive Upgrades Part Number Description Europe 20/40GB DDS-4 DAT 3.5 Sony Tape Drive Kit 050-02043-000 Replaceable Parts Part Number Description Europe DDS-4 DAT Tape Drive (Sony) 263-01505-001 Redundant Power Supply Upgrades Part Number Description Europe Redundant Hot Swap Power Supply Unit (PSU) 350W 050-02019-000...
Humidity 20 to 80% RH (no condensation) Others NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration *1 Cannot be used if a hard disk drive is installed in Flex bay. *2 When one slot is used as a hard disk bay...
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Appendix B Interrupt Requests The factory-set interrupt requests are listed below. Find an appropriate one to install an optional device. Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock Keyboard PCI/SCI Cascaded connection COM2 serial port (PCI) ESMINT/PCI COM1 serial port (PCI) Mouse PCI/LPT2 parallel port Numeric processor...
Supported Device Required Driver Media* SCSI RAID Windows 2000 OEM Diskette* Controller System Board Windows 2000 NEC Update Module** *Diskette generated from the NEC EXPRESSBUILDER CD **Run this application from the EXPRESSBUILDER CD; diskette not required...
C-2 Installing and Configuring Windows 2000 and Windows NT 4.0 Installation Assumption The installation and configuration instructions in this appendix assume the following: You have properly completed the hardware installation. You have run the BIOS Setup Utility to check system configuration. IMPORTANT: To successfully install Windows 2000 on your system, PnP must be enabled in your system BIOS.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-3 Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administrator and record it in the table before starting.
C-4 Installing and Configuring Windows 2000 and Windows NT 4.0 ® Installing Microsoft Windows 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. Insert the Windows 2000 CD into the CD-ROM drive and boot your system by pressing CTRL+ALT+Delete.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-5 Insert the EXPRESSBUILDER CD and run the “Windows 2000 NEC Update Module” for the Express5800 120Rd-2 Server. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the Windows 2000 NEC Update Module again.
Windows NT 4.0 OEM - Disk #2* System Board Windows NT 4.0 NEC Update Module** Video RAGE XL Driver for Windows NT 4.0** *Diskette generated from the NEC EXPRESSBUILDER CDROM **Run this application from the EXPRESSBUILDER CDROM; diskette not required...
Installing and Configuring Windows 2000 and Windows NT 4.0 C-7 Configuring RAID If you have a Disk Array Controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the AcceleRAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card.
After installing Windows NT, logon to the system using the administrator account or other account, which is a member of the Administrators group. Insert the EXPRESSBUILDER CD and run the Windows NT 4.0 NEC Update Module. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the system update again.
Installing and Configuring Windows 2000 and Windows NT 4.0 C-9 Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on-board ATI RAGE XL display adapter, perform the following installation procedure: driver Power on, start Windows NT, and log on. Insert the EXPRESSBUILDER CD into the CDROM drive.
Appendix D Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Memory #1A, #1B Size Serial No.
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D-2 Product Configuration Record Table Backup Device Slot 1 Size Capacity Serial No. Model name Type number Date Installed PCI Slot #1B Model name Serial No. Date Installed PCI Slot #2B Model name Serial No. Date Installed PCI Slot #3B Model name Serial No.
Glossary 1 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer...
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2 Glossary (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
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Glossary 3 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise.
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4 Glossary The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
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Glossary 5 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
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6 Glossary (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface.
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Glossary 7 operating system A set of programs that provides the interface between other software programs and the computer. parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
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8 Glossary (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date.
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Glossary 9 setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.
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10 Glossary (This page is intentionally left blank.)