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TG5831_5832AL.book Page 1 Monday, March 14, 2005 4:28 PM
Model shown is KX-TG5831AL.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
Operating Instructions
5.8 GHz Digital Cordless Answering System
KX-TG5831AL
Model No.
5.8 GHz Digital Cordless Answering System
KX-TG5832AL
Model No.
with Dual Handsets
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Table of Contents
Related Manuals for Panasonic KX-TG5831AL
Summary of Contents for Panasonic KX-TG5831AL
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Page 1: Operating Instructions
TG5831_5832AL.book Page 1 Monday, March 14, 2005 4:28 PM Model shown is KX-TG5831AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. -
Page 2: Table Of Contents
Intercom ......29 For KX-TG5831AL users ..29 For KX-TG5832AL users ..30 Transferring a call (KX-TG5832AL only) . - Page 3 TG5831_5832AL.book Page 3 Monday, March 14, 2005 4:28 PM Listening to messages ... . . 43 Listening to messages using the base unit ......43 Listening to messages using the handset .
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Page 4: Your Phone
TG5831_5832AL.book Page 4 Monday, March 14, 2005 4:28 PM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
AC adaptor for base unit Telephone line cord Telephone plug Wall mounting adaptor Battery Handset cover Belt clip Charger AC adaptor for charger Additional/replacement accessories Accessory items Order number Rechargeable nickel metal HHR-P104 hydride (Ni-MH) battery Headset KX-TCA88AL Introduction Quantity KX-TG5831AL KX-TG5832AL – –... -
Page 6: Important Safety Instructions
TG5831_5832AL.book Page 6 Monday, March 14, 2005 4:28 PM Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. - Page 7 TG5831_5832AL.book Page 7 Monday, March 14, 2005 4:28 PM L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.
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Page 8: For Best Performance
TG5831_5832AL.book Page 8 Monday, March 14, 2005 4:28 PM Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. -
Page 9: Preparation
Charger (KX-TG5832AL only) Note: L Base unit: Use only the included Panasonic AC adaptor PQLV1AL. L Charger: Use only the included Panasonic AC adaptor KX-TCA1AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) -
Page 10: Battery Installation
TG5831_5832AL.book Page 10 Monday, March 14, 2005 4:28 PM Preparation If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: –... -
Page 11: Battery Charge
TG5831_5832AL.book Page 11 Monday, March 14, 2005 4:28 PM Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. -
Page 12: Battery Replacement
TG5831_5832AL.book Page 12 Monday, March 14, 2005 4:28 PM Preparation Battery performance After your Panasonic battery is fully charged, you can expect approximately the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use... -
Page 13: Controls And Displays
TG5831_5832AL.book Page 13 Monday, March 14, 2005 4:28 PM Controls and displays Controls Base unit KX-TG5832AL KX-TG5831AL A {LOCATOR/INTERCOM 1} B {LOCATOR/INTERCOM 2} C {LOCATOR/INTERCOM} D CHARGE indicator E Antenna F Speaker G Display H {ANSWER ON} ANSWER ON indicator... - Page 14 TG5831_5832AL.book Page 14 Monday, March 14, 2005 4:28 PM Preparation Handset A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {PAUSE} {REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR}...
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Page 15: Display
TG5831_5832AL.book Page 15 Monday, March 14, 2005 4:28 PM Display Base unit display items Displayed Meaning item Flashes when message memory is full. Flashes when the date and time need to be set. Base unit is on an intercom call, or handset is using the answering system. -
Page 16: Setting The Date And Time
TG5831_5832AL.book Page 16 Monday, March 14, 2005 4:28 PM Preparation Setting the date and time Set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 41) when you play back messages. Press {MENU}. -
Page 17: Making/Answering Calls
TG5831_5832AL.book Page 17 Monday, March 14, 2005 4:28 PM Making calls Soft keys {OFF} Navigator key {MUTE} {CLEAR} {HOLD} {PAUSE} {REDIAL} Microphone Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger. -
Page 18: Answering Calls
TG5831_5832AL.book Page 18 Monday, March 14, 2005 4:28 PM Making/Answering Calls To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. -
Page 19: Useful Features During A Call
Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG5831AL: Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. KX-TG5832AL: Press {HOLD} during an outside call. -
Page 20: Clarity Booster
TG5831_5832AL.book Page 20 Monday, March 14, 2005 4:28 PM Making/Answering Calls Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. -
Page 21: Phonebook
TG5831_5832AL.book Page 21 Monday, March 14, 2005 4:28 PM Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 22: Calling Someone In The Phonebook
TG5831_5832AL.book Page 22 Monday, March 14, 2005 4:28 PM Phonebook To edit/correct a mistake Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. Note: L Press and hold {CLEAR} to erase all characters or numbers. -
Page 23: Chain Dial Feature
TG5831_5832AL.book Page 23 Monday, March 14, 2005 4:28 PM Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 18000123456 (Calling card access number). -
Page 24: Copying All Items
TG5831_5832AL.book Page 24 Monday, March 14, 2005 4:28 PM Phonebook Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete”... -
Page 25: Caller Id Service
TG5831_5832AL.book Page 25 Monday, March 14, 2005 4:28 PM Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s phone number will be displayed. -
Page 26: Caller List
TG5831_5832AL.book Page 26 Monday, March 14, 2005 4:28 PM Caller ID Service ringer tone you set on page 34 when a call is received from that caller. The default setting is “No Ringer ID”. Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. -
Page 27: Editing A Caller's Phone Number Before Calling Back
TG5831_5832AL.book Page 27 Monday, March 14, 2005 4:28 PM L If the caller’s name and phone number are stored in the phonebook, the caller’s name and phone number are displayed alternately. Example: JACK SMITH 3:10P 29JUN. 0555333444 3:10P 29JUN. L If an arrow (→ ) is displayed after the number, the whole phone number will not be shown. -
Page 28: Erasing Caller Information
TG5831_5832AL.book Page 28 Monday, March 14, 2005 4:28 PM Caller ID Service L To continue storing other items, repeat from step 2. Press {OFF}. Note: L If the caller information does not include a phone number, you cannot store it in the phonebook. -
Page 29: Intercom Features
(page 34). To answer the call, press {OFF}, then press {C} or {s}. L You cannot change the ringer tone for intercom calls. For KX-TG5831AL users From the handset to the base unit Handset: Press {INTERCOM}. L The base unit will beep for 1 minute. -
Page 30: For Kx-Tg5832Al Users
TG5831_5832AL.book Page 30 Monday, March 14, 2005 4:28 PM Intercom Features For KX-TG5832AL users Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L To confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. -
Page 31: Transferring A Call
TG5831_5832AL.book Page 31 Monday, March 14, 2005 4:28 PM Transferring a call (KX- TG5832AL only) Outside calls can be transferred from one handset to the other. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {handset[1]} or {handset[2]}. -
Page 32: Programmable Settings
TG5831_5832AL.book Page 32 Monday, March 14, 2005 4:28 PM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 33: Ringer Settings
TG5831_5832AL.book Page 33 Monday, March 14, 2005 4:28 PM L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while “(Go back)” is displayed. Programmable Settings Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. -
Page 34: Handset Ringer Tone
TG5831_5832AL.book Page 34 Monday, March 14, 2005 4:28 PM Programmable Settings Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”. Press {MENU}. -
Page 35: Call Options
TG5831_5832AL.book Page 35 Monday, March 14, 2005 4:28 PM Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF. Press {MENU}. -
Page 36: Telephone Settings
TG5831_5832AL.book Page 36 Monday, March 14, 2005 4:28 PM Programmable Settings Telephone settings Recall time The recall time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms” (default), “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms”. Press {MENU}. -
Page 37: Other Options
L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre. Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. -
Page 38: Time Adjustment
Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Registration” by pressing {V} or {^}, then press {>}. KX-TG5831AL base unit: Press and hold {LOCATOR/ INTERCOM} until the CHARGE indicator flashes. KX-TG5832AL base unit:... -
Page 39: Programming Via Direct Commands
TG5831_5832AL.book Page 39 Monday, March 14, 2005 4:28 PM Programming via direct commands You can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. - Page 40 TG5831_5832AL.book Page 40 Monday, March 14, 2005 4:28 PM Programmable Settings Feature Feature code Recording time {0} {6} {2} Remote code {0} {6} {3} Time adjustment {0} {9} Handset registration {0} {0} Message alert {0} {#} Copy phonebook {#} {1} (1 item) Copy phonebook {#} {2}...
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Page 41: Answering System Features
TG5831_5832AL.book Page 41 Monday, March 14, 2005 4:28 PM Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 45. Important: L Only 1 person can access the answering system (listen to messages, record a... -
Page 42: Erasing Your Greeting Message
TG5831_5832AL.book Page 42 Monday, March 14, 2005 4:28 PM Answering System Features To play back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a pre- recorded greeting message. -
Page 43: Listening To Messages
TG5831_5832AL.book Page 43 Monday, March 14, 2005 4:28 PM Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indicator on the handset will flash slowly if the message alert feature is turned on (page 49). -
Page 44: Listening To Messages Using The Handset
TG5831_5832AL.book Page 44 Monday, March 14, 2005 4:28 PM Answering System Features Note: L Caller information for the erased messages will remain in the caller list. Listening to messages using the handset {MENU} {Select} {OFF} When new messages have been recorded, “New message”... -
Page 45: Memory Capacity
TG5831_5832AL.book Page 45 Monday, March 14, 2005 4:28 PM Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} and edit the number (page 27). -
Page 46: Remote Operation
TG5831_5832AL.book Page 46 Monday, March 14, 2005 4:28 PM Answering System Features Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. -
Page 47: Answering System Settings
TG5831_5832AL.book Page 47 Monday, March 14, 2005 4:28 PM *1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn... -
Page 48: Ring Count
Voice Mail. To use this service you will be required to leave your answering machine off on your unit. This will allow the Voice Mail to receive any messages. -
Page 49: Caller's Recording Time
TG5831_5832AL.book Page 49 Monday, March 14, 2005 4:28 PM Caller’s recording time You can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages. -
Page 50: Useful Information
TG5831_5832AL.book Page 50 Monday, March 14, 2005 4:28 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. - Page 51 TG5831_5832AL.book Page 51 Monday, March 14, 2005 4:28 PM Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord.
- Page 52 TG5831_5832AL.book Page 52 Monday, March 14, 2005 4:28 PM Useful Information To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
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Page 53: Charger (Kx-Tg5832Al Only)
TG5831_5832AL.book Page 53 Monday, March 14, 2005 4:28 PM Charger (KX-TG5832AL only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). -
Page 54: Belt Clip
(2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headset and ordering information. To connect an optional headset to the handset Headset jack... -
Page 55: Error Messages
TG5831_5832AL.book Page 55 Monday, March 14, 2005 4:28 PM Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use. -
Page 56: Troubleshooting
TG5831_5832AL.book Page 56 Monday, March 14, 2005 4:28 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). -
Page 57: Making/Answering Calls, Intercom
L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only the Panasonic KX-TCA88AL headset. I cannot page the L The called handset is too far from the base unit. handset or base unit. -
Page 58: Phonebook
TG5831_5832AL.book Page 58 Monday, March 14, 2005 4:28 PM Useful Information Phonebook Problem Cause & solution I cannot store an item in L You cannot store an item in the phonebook while the the phonebook. handset is in talk, speakerphone or intercom mode, or while listening to messages. -
Page 59: Answering System
TG5831_5832AL.book Page 59 Monday, March 14, 2005 4:28 PM Answering system Problem Cause & solution I cannot listen to L A touch tone phone is required for remote operation. messages from a remote L Press the remote code correctly and press each key location. -
Page 60: Power Failure
TG5831_5832AL.book Page 60 Monday, March 14, 2005 4:28 PM Useful Information Problem Cause & solution I charged the battery fully, L Clean the charge contacts and charge again (page 11). but “Recharge L The battery may need to be replaced (page 12). If you battery”... -
Page 61: Instructions To Customer
TG5831_5832AL.book Page 61 Monday, March 14, 2005 4:28 PM Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5). - Page 62 TG5831_5832AL.book Page 62 Monday, March 14, 2005 4:28 PM Useful Information If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.
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Page 63: Technical Information
TG5831_5832AL.book Page 63 Monday, March 14, 2005 4:28 PM Technical information Base unit Operating environment: 5 °C – 40 °C Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 95 mm x width 174 mm x depth 143 mm Mass (Weight): Approx. -
Page 64: Index
TG5831_5832AL.book Page 64 Monday, March 14, 2005 4:28 PM Index Index A Accessories: 5 Answering calls: 18 Answering system: 41 Area code: 36 Auto talk: 18, 35 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12... - Page 65 TG5831_5832AL.book Page 65 Monday, March 14, 2005 4:28 PM Ring count: 48 Ringer Tone: 34 Volume: 33 Ringer ID: 25 Ringer off: 18, 33 S Safety instructions: 6 Soft keys: 15 SP-phone: 17 T Technical information: 63 Time adjustment: 38 Toll saver: 48 Transferring a call: 31 Troubleshooting...
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- Page 68 Customer Support Centre Tel. No.: 132600 or website www.panasonic.com.au Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.