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Telephone Answering System with Facsimile Model No. KX-F880 Please read these Operating Instructions before using the unit and save for future reference. FOR OPERATION ASSISTANCE, CALL 1-800-HELP-FAX (1-800-435-7329) TO GET STARTED EASILY, PLEASE READ THIS SECTION FIRST This product is designed for use in the United States of America, and may not operate in other countries.
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Thank you for purchasing the Panasonic Telephone Answering System with Facsimile. Welcome to the world of Panasonic facsimiles. This Panasonic Telephone Answering System with Facsimile combines a telephone, fax, copier, and telephone answering system to provide you with more efficient office or home use.
Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
Before you start Quick Start Installation Initial preparation Basic operations FAX mode Advanced TEL/FAX mode Operations Storing phone numbers for automatic dialing Making voice calls using automatic dialing Transmitting documents using automatic dialing Electronic telephone directory Voice contact TONE, FLASH and REDIAL/PAUSE buttons Polling Delayed transmission Remote fax receiving...
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Summary of user programmable features Setting the ANS/FAX mode ring count Special Setting the FAX mode ring count Settings Setting the TEL/FAX mode ring count Setting the silent fax recognition ring count Changing the caller’s recording time Changing the logo print position Sending documents overseas Changing the display contrast Setting the message alert...
Overview Speaker Microphone (Used to talk the other party when using the speakerphone. Also used to record Document exit greeting messages.) For Assistance, Call 1-800-435-7329 Document entrance Front cover open button Paper stacker Document feeder tray Document guide(s)
Installation Installing the handset cradle If you want to use this unit with a handset, install the handset and handset cradle. To save space or to use the unit mainly for faxes, you may remove the handset cradle. Even if the handset and handset cradle are not installed, you can make or answer calls using the DIGITAL SP-PHONE button.
Installing the recording paper Open the back cover by lifting up the tabs located on both sides. Install a recording paper roll in the unit. Make sure that the shiny side of the paper is facing down and there is no slack, tape, or glue residue on the paper roll.
Connecting the telephone line and the power outlet Power cord Note: For additional equipment protection, we recommend the use of a surge protector. The following types are available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG.
Location of controls Control panel Used to print a quick reference (see “HELP function” on the next page). Dial keypad OPER TONE FLASH REDIAL/PAUSE MUTE QUICK SLOW Used for the speakerphone operation (p. 17, 36). Used for voice muting (p. 16). Also used for slow playback (p.
Location of controls Answering control buttons Help function For assistance, press . The unit will print a HELP quick reference. For Assistance, Call 1-800-435-7329 (cont.) Used to record a greeting message (p. 44). Used to select a greeting message (p. 44). SELECT REPEAT ALL MSGS...
Before using your unit, program the correct date and time, your logo and your facsimile telephone number. This information will be printed on the top of each page transmitted from your unit. Your logo FROM : Panasonic Fax system Setting the date and time Press MENU...
Setting your logo The logo can be a company, division or personal name in an abbreviated form. Press MENU Display: SYSTEM SET UP Press , then YOUR LOGO Press START/COPY/SET LOGO= Enter your logo up to 30 characters using the dial keypad and direct call stations keys.
Setting your facsimile telephone number Press MENU Display: SYSTEM SET UP Press , then YOUR TEL NO. Press START/COPY/SET NO.= Enter your facsimile telephone number up to 20 digits. button replaces a character with a space and the button inserts a “+”. If you make a mistake, press the wrong number to the left of the cursor.
Basic operations Making voice calls Press DIGITAL SP-PHONE Dial the phone number. If you misdial, hang up and dial again. When the other party answers, speak into the microphone or handset. DIGITAL SP-PHONE When finished, press hang up the handset. Voice muting Using this feature, the other party cannot hear you but you can hear them.
Answering voice calls When the unit rings, press DIGITAL SP-PHONE or lift the handset. When finished, press DIGITAL SP-PHONE hang up the handset. Caller ID capability This unit is compatible with a Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service.
Making a copy Any transmittable document can be copied. Open the document feeder tray. Insert the documents (up to 15 sheets) FACE DOWN until a beep tone is heard. Adjust the document guides to the width of the document. Press repeatedly to the desired RESOLUTION setting, if needed (see below).
Transmitting documents Open the document feeder tray. Insert the documents (up to 15 sheets) FACE DOWN until a beep tone is heard. Adjust the document guides to the width of the document. Press repeatedly to the desired RESOLUTION setting, if needed (see page 18). Press DIGITAL SP-PHONE Dial the correct phone number.
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Transmitting documents Documents the unit can feed Minimum size Maximum size 128 mm (5") 216 mm ") Note: Remove clips, staples or other similar fastening objects. Check that ink, paste or correction fluid has dried. Do not send the following types of documents. Use copies for fax transmission. —Chemically treated paper such as carbon or carbonless duplicating paper —Electrostatically charged paper —Heavily curled, creased or torn paper...
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Need help? — Follow the voice guide Press until the following is displayed. MENU Display: XMT VOICE GUIDE Press HELP Voice guide: To transmit, insert the document face down until you hear the beep. Insert the documents FACE DOWN until a beep tone is heard.
Receiving documents Setting the receive mode This unit has two receive modes: The AUTO RECEIVE mode allows your unit to receive all calls automatically without your assistance. Use this mode when you wish to use the unit solely as a facsimile machine or when you are going out. The MANUAL RECEIVE mode lets you answer calls by lifting the handset.
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Allowing you to answer all calls manually (TEL mode) When the unit rings, press DIGITAL SP-PHONE or lift the handset to answer the call. When: —document reception is required, —a slow beep is heard, or —no sound is heard, press START/COPY/SET Hang up the handset if using it.
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Receiving documents Receiving fax documents and/or recording incoming voice messages automatically (ANS/FAX mode) When you turn on the AUTO RECEIVE mode (pre-selected setting is ANS/FAX), the unit will work as a facsimile machine and/or answering device. If a fax call is detected, the unit will automatically switch to the fax for reception. If a voice call is detected, the answering system will begin recording, then the caller can leave a voice message.
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Pre-recorded greeting messages The unit has pre-recorded greeting messages in common memory. According to the mode, one of the following messages will be played to the caller. When your own greeting message (page 44) is not recorded, the following greeting message will be played.
Operating the answering device Listening to messages in common memory When the unit receives voice messages; —the NEW MSGS. indicator will flash, —the call counter will show the total number of recorded messages, and —a slow beep will sound if message alert (page 61) is set to ON. Listening to new recorded messages NEW MSGS.
Functions during playback Repeating a message Press while the message you want to REPEAT listen to is playing. If you press within 5 seconds of the REPEAT beginning of the message, the previous message will be played. To play back a specific message, press repeatedly until the message you want to play back is heard.
Operating the answering device Recording a memo message If you are going out and want to leave a private message for someone, you can record a voice memo in the unit. This can be played back later, either directly or remotely, like other messages. Open the station key panel.
Special receiving modes FAX mode (receiving fax documents only) When you turn on the AUTO RECEIVE mode that is set to FAX, the unit works as a dedicated facsimile machine. The unit will automatically answer all calls and generate fax tones to the callers. Changing the AUTO RECEIVE mode setting Change the AUTO RECEIVE setting from the ANS/FAX mode to the FAX mode.
TEL/FAX mode (automatic voice and fax recognition) Use this mode when you wish to receive voice calls with rings and do not want to hear the unit ring when faxes are received. When a call is received, the unit will work as follows. The unit will automatically answer a call without ringing.
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Helpful hints when using the TEL/FAX mode If an extension telephone is connected, the facsimile unit and the extension telephone will ring as ¡ follows. The extension telephone will ring twice. TEL/FAX ring count If a fax calling tone (slow beep) is detected, the unit will automatically activate the fax function to receive documents without ringing.
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TEL/FAX mode Using the TEL/FAX mode Record a TEL/FAX mode greeting message (see page 44). The TEL/FAX mode greeting message will be played to the caller when the unit automatically answers an incoming call. Set the MANUAL RECEIVE mode to TEL/FAX (see page 31).
Automatic dialing Storing phone numbers for automatic dialing The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most frequently dialed numbers. One-touch dialing: The unit is equipped with 5 direct call station keys, each of which is divided into an upper station and a lower station.
Making voice calls using automatic dialing Press DIGITAL SP-PHONE Using one-touch dialing: For upper stations (1-5) Press the desired direct call station key. For lower stations (6-10) Press LOWER , then press the desired direct call station key. Using speed dialing: Press , then press DIRECTORY...
Electronic telephone directory (selecting a station name in the directory) The station names stored in memory are automatically registered into the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. If you wish to send a fax, insert the documents into the document tray first.
Telephone Voice contact (talking to the caller during or after fax reception or transmission) You can have a conversation with the same call after the fax message is completed. This will save the extra expense and time of making another call. This feature works only when the other party’s unit is equipped with a voice contact feature.
TONE, FLASH and REDIAL /PAUSE buttons TONE button The TONE ( ) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to the pulse mode.
Special sending features Polling (retrieving fax documents) The polling feature allows you to receive a document from another compatible machine where you pay for the call. This saves the sending party the call charges. Receive polling To place a call and recover a document from another machine, follow the steps below. Make sure that no documents have been fed into your unit and that the other party’s machine is ready for your call.
Delayed transmission (sending a fax at a later time) Using a built-in clock, this unit can send documents automatically at a specific time. This allows you to take advantage of low-cost calling hours offered by your telephone company. The delayed transmission can be reserved to take place up to 24 hours in advance.
Special receiving features Remote fax receiving (using an extension phone to receive a fax message) If you have an extension phone on the same line, it is possible to receive a fax message. Use the extension phone to dial the remote fax activation code. This saves you from going to the facsimile unit and pressing Important: To activate this feature, use a touch tone telephone as the extension phone and enter the remote fax...
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Changing the remote fax activation code This code can be from 2 to 4 digits in length using numbers 0 through 9 and the character Press MENU Display: SYSTEM SET UP Press , then REMOTE FAX ACT. Press START/COPY/SET MODE=ON Press to select the desired setting.
Junk mail prohibitor (preventing the reception of unwanted fax documents) This feature prevents reception from facsimile machines whose phone numbers are not stored in one-touch dialing and speed dialing. Store the facsimile phone numbers from which you want to receive documents (see page 33). Important: This feature does not work when: —the unit is set to the TEL mode,...
Receiving with a distinctive ring service This feature can only be used by those who subscribe to a distinctive ring pattern service from their telephone company. For more information on the availability of this service, please contact your telephone company before setting this feature to ON. The distinctive ring service gives you up to 3 phone numbers on a single telephone line, each having a different ringing pattern.
Answering device Recording your own greeting messages You can record your own greeting messages. The recording time is limited to 16 seconds for each message. We suggest recording a greeting message within 12 seconds for optimum performance. As for the ANS/FAX greeting message, you can choose from 16 seconds or 60 seconds of recording time (see page 63).
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Checking the greeting messages Open the station key panel. SELECT Press until the desired greeting is displayed. Example: Mailbox 3 greeting Display: BOX3-GREETING Press CHECK After the beep, the unit will play back the message. Adjust the volume using Erasing your own recorded greeting messages Open the station key panel.
Voice mailbox (how callers can leave you private messages) This unit has three mailbox memories. Your caller can leave a private message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you use this unit with other people and a caller would like to leave a message for a specific person.
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How incoming messages are recorded in a mailbox Call your unit from a touch tone telephone. The ANS/FAX greeting message will be played. Press and the desired mailbox number ( A mailbox greeting message will be played. After the beep, leave a message. Recording a memo message and a telephone conversation You can record a memo message and a telephone conversation into a mailbox.
Voice mailbox Erasing recorded messages in a mailbox Erasing a specific message in a mailbox Press ERASE while the message you want to erase is playing. Erasing all messages in a mailbox MAIL BOX Press until the desired mailbox number is displayed. Example: Mailbox 1 Display: Press...
Transferring incoming call messages This feature allows your unit to call a desired telephone number or pager phone number each time an incoming voice message is recorded in a common or mailbox memory. You can choose either Message Transfer or Pager Call for each memory. Message Transfer: Program the transfer phone number first.
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Transferring incoming call messages Setting the message transfer/pager call Press MENU Display: For common message transfer, press , then For mailbox 1 message transfer, press , then For mailbox 2 message transfer, press , then For mailbox 3 message transfer, press , then Press...
Operating the answering device from a remote phone The following operations are available from a remote location with a touch tone telephone. Set the unit to the ANS/FAX mode in the AUTO RECEIVE mode before going out (see page 24). Dial key Remote command Skips the greeting message...
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Operating the answering device from a remote phone (cont.) Programming the remote operation ID The remote operation ID is used to access the answering device common memory. Choose any 3-digit number except a number using digits 0 or 7. Make sure that the first 2-digits of the remote operation ID are different from the mailbox password (page 46). Press MENU Display:...
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Listening to messages in common memory Call your unit. Enter the remote operation ID during the ANS/FAX greeting playback. — The voice guide will tell you the number of new recorded messages. Press to listen to the new recorded messages. Press or wait for 4 seconds to listen to all of the recorded messages.
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Operating the answering device from a remote phone (cont.) During playback Repeating a message Press to play the current message. — If you press within 5 seconds of playback, the previous message will be played. Skipping a message Press to play back the next message. Note: If you hear the voice guide after playing back the messages, memory is full.
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Recording a marker message After playing back the recorded messages, you can leave an additional message. 1. Wait for the voice guide indicating the end of the remote operation. 2. Wait about 10 seconds until the voice guide is played. 3.
Special settings Summary of user programmable features Basic features Code Feature SET DATE & TIME YOUR LOGO YOUR TELEPHONE NUMBER PRINT TRANSMISSION REPORT AUTO RECEIVE MODE ANS/FAX RING COUNT FAX RING COUNT MANUAL RECEIVE MODE TEL/FAX DELAYED RING RECORDING TIME REMOTE ANS ID Advanced features Code...
Setting the ANS/FAX mode ring count This feature determines the number of rings after which the unit answers a call in the ANS/FAX mode. You can choose from 1, 2, 3, 4, TOLL SAVER and RINGER OFF. TOLL SAVER: When you call the unit from a remote location, the number of rings will tell you if there are any new voice messages.
Setting the FAX mode ring count This feature determines the number of rings after which the unit answers a call in the FAX mode. You can choose from 1 to 4 rings. Helpful hints: To answer a call before the unit does, increase the number of rings. If you have difficulty in receiving faxes from machines that have an automatic transmission feature, decrease the number of rings.
Setting the silent fax recognition ring count When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without ringing. If the unit detects a voice call, it will ring. If a voice call is not answered within the selected number of rings (3 to 6 rings), the unit will switch back to the fax mode.
Changing the logo print position The logo, telephone number, date, time and page number can be printed on the transmitted document from your unit in the following manner. OUT: Outside of the transmitted document’s paper size (pre-selected setting). Inside of the transmitted document’s paper size. Press MENU Display:...
Changing the display contrast Use this feature to adjust the brightness of the display. NORMAL: (Pre-selected setting) DARKER: Used when the display contrast is too light. Press MENU Display: SYSTEM SET UP Press , then LCD CONTRAST Press START/COPY/SET Press to select the desired setting.
Setting the recording time alert With this feature, when the remaining time to record incoming messages becomes less than 60 seconds, the unit will alert the user with a slow beep. Press MENU Display: Press , then Press START/COPY/SET Press to select “ON”.
Setting the fax voice guidance One of the following choices is available (see pages 19 and 23). The voice guidance message regarding fax transmission/reception and friendly reception will be heard after every transaction (pre-selected setting). OFF: The fax voice guidance will not be heard. ERROR: The fax voice guidance will be heard only when fax transmission/reception and friendly reception fail.
Signaling your pager that you have received a fax document This feature allows your unit to call your pager when your unit receives a fax message. This feature only works with an automatic pager. Press MENU Display: Press , then Press START/COPY/SET Press...
Resetting the advanced features Use this feature to return the advanced features (see page 56) to their pre-selected settings. Press MENU Display: SYSTEM SET UP Press , then SET DEFAULT Press START/COPY/SET RESET=NO Press to select “YES”. RESET=YES Press START/COPY/SET RESET OK? If this feature is not required, press again for confirmation.
Printing reports and lists You can print out the following reports and lists from your unit. Basic feature list— provides you with the current settings of the basic features (see page 56). Advanced feature list— provides you with the current settings of the advanced features (see page 56). Telephone number list—...
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Setting the transmission report printing One of the following choices is available. ERROR: The transmission report will print out only when fax transmission fails (pre-selected setting). The report will always print out, indicating whether fax transmission is successful or not. OFF: The report will not print.
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Printing reports and lists Sample of a journal report JOURNAL START TIME OTHER FACSIMILE 1234567 JAN. 21 02:14PM 9998765 JAN. 21 02:17PM 2121444 JAN. 21 02:18PM 555556677 JAN. 22 10:35AM Sample of a transmission report XMT REPORT OTHER FACSIMILE START TIME 1234567 JAN.
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Setting the caller list to print automatically This unit will automatically print a caller list after every 20 calls. After printing, the caller list will still remain in memory and the oldest communication will be erased when a new communication is received. Press MENU Display:...
Troubleshooting Error messages on the display If the unit detects a problem, one or more of the following messages will appear on the display. DISPLAY MESSAGE There is something wrong with the unit. Contact our service personnel (see page 78). CALL SERVICE The back cover is open.
Before requesting help General PROBLEM I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The REDIAL/PAUSE button does not function properly. The receive mode does not function as explained on page During programming, I cannot enter the remote fax activation code, mailbox password or...
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Before requesting help Fax Reception PROBLEM I cannot receive documents automatically. The recording image is faint. The received document is blank. Answering Device PROBLEM No voice messages have been recorded in the ANS/FAX mode. I cannot retrieve recorded messages from a remote phone. Messages in the mailbox do not play back.
Clearing a recording paper jam If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper as shown below. Open the back cover by lifting up the tabs located on both sides, and press the green lever to release the paper cutter.
Clearing a document jam If the unit does not release the original document during feeding, remove it as shown below. Open the front cover by pressing the front cover open button. Remove the jammed document carefully. Close the front cover by gently pressing down on both corners of the cover.
Routine care Removing the handset cradle To save space or to use the unit mainly for faxes, you may remove the handset cradle. Set the handset switch to “NO HANDSET” (see page 65). Pull the hooks to the right in the order as shown, while lifting up the handset cradle.
General information FCC information If required by the telephone company, inform them of the following. FCC Registration No.: (found on the bottom of the unit) Ringer Equivalence No.: (found on the bottom of the unit) The particular telephone line to which the equipment is connected.
New Jersey 07094 Facsimile Products Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original purchase in the event of a defect in materials or workmanship.
Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized service center, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.
Index Advanced features ...56 Resetting...65 ALL MSGS. PLAY BACK button ...26 ANS/FAX mode...22, 24 ANS/FAX ring count...57 AUTO RECEIVE button ...22, 24 AUTO RECEIVE mode ...22, 24 Automatic dialing...33 Basic features ...56 Call counter...26 Caller ID ...17 Caller list ...69 Caller’s recording time ...59 CHECK button ...45 Cleaning...75...
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The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a...