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HP Compaq Presario CQ61 Maintenance And Service Manual
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HP Compaq Presario CQ61 Maintenance And Service Manual

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Compaq Presario CQ61 Notebook PC and
HP G61 Notebook PC

Maintenance and Service Guide

Document Part Number: 573709-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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  • Page 1: Maintenance And Service Guide

    Compaq Presario CQ61 Notebook PC and HP G61 Notebook PC Maintenance and Service Guide Document Part Number: 573709-001 September 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;...
  • Page 2 Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Contents 1 Product description 2 External component identification Top components ..............2–1 Display components .
  • Page 5 Contents 4 Removal and replacement procedures Preliminary replacement requirements ........... . 4–1 Tools required .
  • Page 6 Contents 5 Setup Utility Starting Setup Utility ..............5–1 Using Setup Utility.
  • Page 7 Contents 8 Backup and recovery Overview ................8–1 Creating recovery discs .

  • Page 8: Product Description

    CQ61 Category Description (UMA) (UMA) (Discrete) Product name Compaq Presario CQ61 Notebook PC HP G61 Notebook PC Processor AMD Turion™ X2 Ultra Dual-Core Mobile Processor: M600 2.4-GHz processor, 2-MB L2 cache, 3.6 GT/s HyperTransport speed AMD Turion X2 Dual-Core Mobile Processors: ■...
  • Page 9 Product description Presario Presario CQ61 HP G61 CQ61 Category Description (UMA) (UMA) (Discrete) Panel 15.6-in, white light-emitting diode (LED) backlit, high-definition (HD), BrightView display panel (1366 × 768) 16:9 wide aspect ratio (1600×900) Typical brightness: 200 nits 15.6-in, cold-cathode fluorescent lamp (CCFL), HD, BrightView display panel (1366 ×...
  • Page 10 Synaptics TouchPad with 2 buttons and 2-way scroll (taps enabled as default) Power requirements 90-W HP Smart Adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 65-W HP Smart Adapter with localized cable plug...
  • Page 11 Product description Presario Presario CQ61 HP G61 CQ61 Category Description (UMA) (UMA) (Discrete) Operating system Windows® 7 Home Premium (32- and 64-bit) (preinstalled) Windows 7 Home Basic (64-bit) FreeDOS Serviceability End-user replaceable parts: ■ AC adapter ■ Battery ■ Bluetooth module (select models only) ■...

  • Page 12: External Component Identification

    External component identification Top components Display components Item Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records audio and video and captures still photographs.

  • Page 13: Touchpad

    External component identification TouchPad Item Component Description TouchPad on/off button Enables/disables the TouchPad. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. ■ White: TouchPad is enabled. TouchPad light ■...

  • Page 14: Lights

    External component identification Lights Item Component Description Caps lock light On: Caps lock is on. ■ On: The computer is on. Power lights (2)* ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■...

  • Page 15: Keys

    External component identification Keys Item Component Description esc key Displays system information when pressed in combination with the fn key. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. Windows logo key Displays the Windows Start menu.

  • Page 16: Buttons And Speakers

    External component identification Buttons and speakers Item Component Description Speakers (2) Produce sound. ■ When the computer is off, press the button to turn on the computer. Power button* ■ When the computer is on, press the button briefly to initiate Sleep. ■...

  • Page 17: Front Components

    External component identification Front components Item Component Description Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Rear component Component Description...

  • Page 18: Right-Side Components

    External component identification Right-side components Item Component Description Optical drive Reads and writes to optical discs. Optical drive light Blinking: The optical drive is being accessed. USB ports (2) Connect optional USB devices. RJ-11 (modem) jack Connects a modem cable. (select models only) ■...

  • Page 19: Left-Side Components

    External component identification Left-side components Item Component Description Security cable slot Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.

  • Page 20: Bottom Components

    External component identification Bottom components Item Component Description Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Vents (5) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 21: Wireless Antennas

    External component identification Wireless antennas Your computer model has at least 2 antennas that send and receive signals from one or more wireless devices. ✎ The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 22: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 23: Computer Major Components

    Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 24 ■ 15.6-in LED BrightView with webcam and microphone, for use with the CQ61 577079-001 ■ 15.6-in LED BrightView with webcam and microphone, for use with the black HP G61 577075-001 ■ 15.6-in LED BrightView with webcam and microphone, for use with the silver HP G61 580725-001 ■...
  • Page 25 ■ For use in the United Kingdom 517865-031 ■ For use in the United States 517865-001 Keyboard cover ■ For use with the CQ61 and black HP G61 531207-001 ■ For use with the silver HP G61 534997-001 Power button board 531215-001 ✎...
  • Page 26 Illustrated parts catalog Item Description Spare Part Number (13) Modem (select models only) ✎ The modem spare part kit does not include a cable. See the RJ-11 (modem) connector above. ■ For use in all countries and regions except Australia and New Zealand 461749-001 ■...
  • Page 27 Illustrated parts catalog Item Description Spare Part Number WLAN module (Continued) ■ Atheros AR5009 802.11a/b/g/n for use in Canada, the Cayman Islands, Guam, Puerto 518437-001 Rico, the United States, and the U.S. Virgin Islands ■ Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, 518437-002 Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and...
  • Page 28 Illustrated parts catalog Item Description Spare Part Number (21) Optical drive (includes bezel and bracket; see “Mass storage devices” on page 3-10 for more spare part information) ■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 517850-001 ■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 517852-001 (22) Real-time clock (RTC) battery...

  • Page 29: Display Assembly Subcomponents

    Item Description Spare part number Display bezel ■ With webcam and microphone, for use with the HP G61 530992-001 ■ With webcam and microphone, for use with the CQ61 534993-001 ■ With microphone only, for use with the HP G61 534992-001 ■...

  • Page 30: Plastics Kit

    Display Hinge Kit (includes left and right display hinges) 530993-001 Display Screw Kit (not illustrated) 531201-001 (11) Display enclosure (includes logo) ■ For use with the HP G61 589031-001 ■ For use with the CQ61 589030-001 Plastics Kit Item Description...

  • Page 31: Mass Storage Devices

    Illustrated parts catalog Mass storage devices Item Description Spare part number Hard drive (includes bracket) ■ 500 GB, 5400 rpm 577086-001 ■ 320 GB, 7200 rpm 575599-001 ■ 320 GB, 5400 rpm 577084-001 ■ 250 GB, 7200 rpm 575598-001 ■ 250 GB, 5400 rpm 577082-001 ■...

  • Page 32: Miscellaneous Parts

    Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters ■ 90-W PFC HP Smart Adapter for use with discrete models 463955-001 ■ 65-W PFC HP Smart Adapter for use with UMA models 463958-001 Cable Kit 531211-001 ■ Audio board cable ■...

  • Page 33: Sequential Part Number Listing

    461749-011 Modem for use in Australia and New Zealand only (select models only; does not include cable) 463955-001 90-W PFC HP Smart Adapter for use with discrete models 463958-001 65-W PFC HP Smart Adapter for use with UMA models 484170-001 6-cell, 2.20-Ah (47-Wh) Li-ion battery...
  • Page 34 Illustrated parts catalog Spare part number Description 517865-221 Keyboard for use in the Czech Republic 517865-251 Keyboard for use in Russia 517865-281 Keyboard for use in Thailand 517865-291 Keyboard for use in Japan 517865-A41 Keyboard for use in Europe 517865-AB1 Keyboard for use in Taiwan 517865-AD1 Keyboard for use in South Korea...
  • Page 35 Microphone (includes cable) 531204-001 Hard Drive Hardware Kit (includes hard drive bracket and screws) 531206-001 Top cover for use with the CQ61 and black HP G61 (includes TouchPad) 531207-001 Keyboard cover for use with the CQ61 and black HP G61 531208-001...
  • Page 36 577070-001 15.6-in LED BrightView display panel (includes cable) 577071-001 15.6-inch CCFL BrightView display assembly with microphone only, for use with the black HP G61 (includes 2 wireless antennas, display panel/webcam cable, and enclosure with logo) 577073-001 15.6-inch CCFL BrightView display assembly with webcam and microphone, for use with the black...
  • Page 37 Fan/heat sink assembly for use with discrete models (includes replacement thermal material) 580722-001 15.6-inch CCFL BrightView display assembly with microphone only, for use with the silver HP G61 (includes 2 wireless antennas, display panel/webcam cable, and enclosure with logo) 580723-001 15.6-inch LED BrightView display assembly with microphone only, for use with the silver HP G61...

  • Page 38: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat nonconductive tool ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 39: Grounding Guidelines

    Removal and replacement procedures Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 40: Packaging And Transporting Guidelines

    Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...

  • Page 41: Equipment Guidelines

    Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.

  • Page 42: Component Replacement Procedures

    Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 66 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

  • Page 43: Computer Feet

    Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 531213-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below. 4–6 Maintenance and Service Guide Downloaded from LpManual.com Manuals...

  • Page 44: Battery

    Removal and replacement procedures Battery Description Spare part number 6-cell, 2.2 Ah (47 Wh) Li-ion 484170-001 6-cell, 2.55 Ah (55 Wh) Li-ion 484171-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 45: Wlan Module

    Removal and replacement procedures WLAN module ✎ For a comprehensive list of WLAN spare part numbers, see “Computer major components” on page 3-2. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 46 Removal and replacement procedures 3. Disconnect the 2 WLAN antenna cables from the WLAN module. ✎ The black WLAN antenna cable 1 is connected to the WLAN module “Main” terminal. The gray WLAN antenna cable 2 is connected to the WLAN module “Aux” terminal. 4.

  • Page 47: Hard Drive

    Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive bracket. Description Spare part number 500 GB, 5400 rpm 577086-001 320 GB, 7200 rpm 575599-001 320 GB, 5400 rpm 577084-001 250 GB, 7200 rpm 575598-001 250 GB, 5400 rpm 577082-001...
  • Page 48 Removal and replacement procedures 3. Loosen the two Phillips PM2.5×6.5 screws 1 that secure the hard drive to the base enclosure. 4. Use the 2 Mylar tabs 2 to slide the hard drive 3 to the left until it disconnects from the system board. 5.

  • Page 49: Modem (Select Models Only)

    Removal and replacement procedures Modem (select models only) ✎ The modem spare part kit does not include a cable. The RJ-11 (modem) connector is included in the Cable Kit, spare part number 531211-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 461749-001 For use in Australia and New Zealand only 461749-011...

  • Page 50: Rtc Battery

    Removal and replacement procedures RTC battery Description Spare part number RTC battery 449729-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 51: Memory Module

    Removal and replacement procedures Memory module Description Spare part number 4 GB (PC2-6400, 800-MHz, DDR2, CQ61 only) 575566-005 2 GB (PC2-6400, 800-MHz, DDR2) 573722-006 1 GB (PC2-6400, 800-MHz, DDR2) 573721-006 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 52: Optical Drive

    Removal and replacement procedures Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and bracket. Description Spare part number Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 517852-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 517850-001 Before removing the optical drive, follow these steps: 1.

  • Page 53: Keyboard

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15), recommended. Remove the keyboard: 1.
  • Page 54 Removal and replacement procedures 2. Turn the computer right-side up, with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge 1 of the keyboard until it rests at an angle. 5. Slide the keyboard 2 back until the tabs on the bottom of the keyboard are clear of the keyboard cover. 6.

  • Page 55: Keyboard Cover

    Removal and replacement procedures Keyboard cover Description Spare part number For use with the CQ61 and black HP G61 531207-001 For use with the silver HP G61 534997-001 Before removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 56 Removal and replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Remove the remaining Phillips PM2.5×6.5 screw 1 that secures the keyboard cover to the base enclosure. 6.

  • Page 57: Power Button Board

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15), recommended. d. Keyboard (see “Keyboard”...

  • Page 58: Display Assembly

    ■ With webcam and microphone, for use with the CQ61 577079-001 ■ With webcam and microphone, for use with the black HP G61 577075-001 ■ With webcam and microphone, for use with the silver HP G61 580725-001 ■...
  • Page 59 Removal and replacement procedures Remove the display assembly: 1. Open the computer as far as possible. 2. Disconnect the display panel/webcam cable 1 from the system board and remove the cable from the cavity between the system board and the left display hinge. 3.
  • Page 60 10. Remove the display bezel 3. The bezel is available using one of the following spare part numbers: ❏ 530992-001—with webcam and microphone, for use with the HP G61 ❏ 534993-001—with webcam and microphone, for use with the CQ61 ❏...
  • Page 61 Removal and replacement procedures 11. If it is necessary to replace the display inverter (CCFL display panels only), release the inverter from the clips built into the display enclosure, and then detach the inverter from the display enclosure. The inverter is secured with double-sided tape.
  • Page 62 Removal and replacement procedures 14. If it is necessary to replace the webcam (select models only), lift the webcam 1 as far from the display enclosure as the cable allows. The webcam is secured with double-sided tape and is available using spare part number 531202-001.
  • Page 63 Removal and replacement procedures 18. If it is necessary to replace the display panel, remove the two Phillips PM2.5×5.0 screws 1 that secure the display panel to the enclosure, and then remove the panel 2. The display panel is available using spare part number 577070-001 (LED) or 577068-001 (CCFL).
  • Page 64 Removal and replacement procedures 20. If it is necessary to replace the display panel/webcam cable, which is attached to the back of the display panel with clear adhesive tape, remove the tape 1 to release the cable from its connector, and then remove the cable 2.
  • Page 65 Removal and replacement procedures 22. If it is necessary to replace the wireless antennas, detach the wireless antenna transceivers 1 from the display enclosure. The transceivers are secured with double-sided tape. 23. Release the wireless antenna cables from the tabs 2 built into the display enclosure shielding. 24.

  • Page 66: Top Cover

    Removal and replacement procedures Top cover Description Spare part number For use with the CQ61 and black HP G61 531206-001 For use with the silver HP G61 534996-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 67 Removal and replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Remove the Phillips PM2.5×6.5 screw 1 located in the top left corner of the base enclosure. 5. Lift the rear edge of the top cover until it disengages from the base enclosure 1. 6.

  • Page 68: Speaker Assembly

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15), recommended. d. Keyboard (see “Keyboard”...

  • Page 69: Bluetooth Module (Select Models Only)

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15), recommended. d. Keyboard (see “Keyboard”...

  • Page 70: Audio Board

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15). d. Keyboard (see “Keyboard” on page 4-16).

  • Page 71: Usb Board

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15), recommended. d. Keyboard (see “Keyboard”...

  • Page 72: Power Connector

    Wireless module compartment cover (see “WLAN module” on page 4-8). b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive. c. Optical drive (see “Optical drive” on page 4-15), recommended. d. Keyboard (see “Keyboard”...

  • Page 73: System Board

    Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material. Description Spare part number With media card and HDMI support, for use with UMA systems 577065-001 With support for media cards but not HDMI, for use with UMA systems 577064-001 With no media card or HDMI support, for use with UMA systems 585923-001...
  • Page 74 Removal and replacement procedures Remove the system board: 1. Disconnect the following cables from the system board: 1 Audio board cable 2 Bluetooth module cable (select models only) 3 USB board cable 4 Power connector cable 5 Speaker cable 2. Remove the Phillips PM2.5×6.5 screw that secures the system board to the base enclosure. Maintenance and Service Guide 4–37 Downloaded from LpManual.com Manuals...
  • Page 75 Removal and replacement procedures 3. Lift the right side 1 of the system board until it rests at an angle. 4. Slide the system board 2 to the right at an angle until the connectors on the left side of the system board disengage from the base enclosure.

  • Page 76: Fan/Heat Sink Assembly

    Removal and replacement procedures Fan/heat sink assembly ✎ The fan/heat sink assembly spare part kit includes replacement thermal material. Description Spare part number For use with discrete systems 580719-001 For use with UMA systems 580718-001 ✎ To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation.
  • Page 77 Removal and replacement procedures Remove the UMA fan/heat sink assembly: 1. Turn the system board upside down. 2. Disconnect the fan cable 1 from the system board. 3. Loosen the two Phillips PM2.5×11.0 captive screws 2 and the Phillips PM2.5×15.0 captive screw 3 that secure the UMA fan/heat sink assembly to the system board.
  • Page 78 Removal and replacement procedures Remove the discrete fan/heat sink assembly: 1. Turn the system board upside down. 2. Disconnect the fan cable 1 from the system board. 3. Loosen the two Phillips PM2.5×11.0 captive screws 2, the Phillips PM2.5×15.0 captive screw 3, and the three Phillips PM2.5×5.0 captive screws 4 that secure the discrete fan/heat sink assembly to the system board.

  • Page 79: Processor

    Removal and replacement procedures Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number M600 2.4-GHz processor (2-MB L2 cache, 3.6 GT/s HyperTransport speed) 576254-001 M520 2.3-Ghz processor (1-MB L2 cache, 3.6 GT/s HyperTransport speed) 583055-001 M500 2.2-GHz processor (1-MB L2 cache, 3.6 GT/s HyperTransport speed) 576253-001...
  • Page 80 Removal and replacement procedures Remove the processor: 1. Turn the system board right-side up. 2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up. ✎ When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket.

  • Page 81: Modem) Connector (Select Models Only)

    Removal and replacement procedures RJ-1 1 (modem) connector (select models only) ✎ The RJ-11 (modem) connector is included in the Cable Kit, spare part number 531211-001. Before removing the RJ-11 (modem) connector, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 82: Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: »...

  • Page 83: Navigating And Selecting In Setup Utility

    Setup Utility Navigating and selecting in Setup Utility Because Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or ■...

  • Page 84: Exiting Setup Utility

    Setup Utility Exiting Setup Utility You can exit Setup Utility with or without saving changes. ■ To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 85: System Configuration Menu

    Setup Utility System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitative button tapping sound. Virtualization Technology Enable/disable the processor Virtualization Technology. (select models only) Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

  • Page 86: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 37.8 cm 14.9 in Width 25.2 cm 9.9 in Height (front to rear) 3.5 to 4.1 cm 1.4 to 1.6 in Weight (lowest weight configuration) 2.75 kg 6.06 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W (UMA models) 19.0 V dc @ 4.74 A - 90 W (discrete models) Operating current...

  • Page 87: 15.6-Inch Led Brightview Display Specifications

    Specifications 15.6-inch LED BrightView display specifications Metric U.S. Dimensions Height 21.0 cm 8.3 in Width 35.9 cm 14.1 in Diagonal 39.5 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 Brightness 200 nits (typical) Pixel resolution Pitch 0.259×0.259 mm Format...

  • Page 88: Hard Drive Specifications

    Specifications Hard drive specifications 500 GB* 320 GB* 250 GB* 160 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 5400-rpm 101 g 101 g 101 g 101 g 7200-rpm 115 g 115 g...

  • Page 89: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    Specifications DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R, CD-RW, DVD+R, CD-TEXT, CD-ROM, DVD+RW, DVD-R, DVD-RW, CD-ROM XA, DVD-RAM, LightScribe MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM...

  • Page 90: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Specifications Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R, CD-RW, DVD+R, CD-TEXT, CD-ROM, DVD+R(9), DVD+RW, DVD-R, CD-ROM XA, DVD-R(9), DVD-RW, MIXED MODE CD, CD-I, DVD-RAM, LightScribe CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM...

  • Page 91: System Dma Specifications

    Specifications System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB...

  • Page 92: System Interrupt Specifications

    Specifications System interrupt specifications Hardware IRQ System function IRQ1 Standard 101-/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB IRQ4 ITE consumer infrared (CIR) receiver IRQ12 Synaptics PS/2 Port TouchPad IRQ13 Numeric data processor IRQ14 ATA channel 0 IRQ15 ATA channel 1...
  • Page 93 Specifications I/O address (hex) System function (shipping configuration) 072 - 073 Motherboard resources 080 - 080 Motherboard resources 081 - 08F Direct memory access controller 092- 092 Motherboard resources 0A0 - 0A1 Programmable interrupt controller 0B0 - 0B1 Motherboard resources 0C0 - 0DF Direct memory access controller 0F0 - 0FE...

  • Page 94: Screw Listing

    Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 531212-001. Phillips PM2.0×3.0 screws Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm...
  • Page 95 Screw listing Where used: 4 screws that secure the display panel brackets to the display panel 7–2 Maintenance and Service Guide Downloaded from LpManual.com Manuals...

  • Page 96: Phillips Pm2.5×3.0 Screws

    Screw listing Phillips PM2.5×3.0 screws Color Quantity Length Thread Head diameter Black 3.0 mm 2.5 mm 4.5 mm Where used: 5 screws that secure the keyboard cover to the base enclosure Where used: One screw that secures the power button board to the keyboard cover Maintenance and Service Guide 7–3 Downloaded from LpManual.com Manuals...

  • Page 97: Phillips Pm2.5×5.0 Screws

    Screw listing Phillips PM2.5×5.0 screws Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 4.5 mm Where used: 4 screws that secure the display hinges to the display enclosure Where used: 2 screws that secure the display panel to the display enclosure 7–4 Maintenance and Service Guide Downloaded from LpManual.com Manuals...

  • Page 98: Phillips Pm2.5×5.0 Captive Screws

    Screw listing Phillips PM2.5×5.0 captive screws Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 4.5 mm Where used: 3 captive screws (secured by C-clips) that secure the discrete heat sink to the system board Maintenance and Service Guide 7–5 Downloaded from LpManual.com Manuals...

  • Page 99: Phillips Pm2.5×5.5 Captive Screws

    Screw listing Phillips PM2.5×5.5 captive screws Color Quantity Length Thread Head diameter Black 5.5 mm 2.5 mm 4.4 mm Where used: 1 One captive screw (secured by a C-clip) that secures the wireless module compartment cover to the base enclosure 2 Four captive screws (secured by C-clips) that secure the hard drive cover to the base enclosure 7–6 Maintenance and Service Guide...

  • Page 100: Phillips Pm2.5×6.5 Screws

    Screw listing Phillips PM2.5×6.5 screws Color Quantity Length Thread Head diameter Black 6.5 mm 2.5 mm 4.4 mm Where used: 2 screws that secure the hard drive to the base enclosure Where used: 1 One screw that secures the optical drive to the base enclosure 2 Five screws that secure the keyboard to the base enclosure Maintenance and Service Guide 7–7...
  • Page 101 Screw listing Where used: 6 screws that secure the keyboard cover to the base enclosure Where used: 1 One screw that secures the keyboard cover to the base enclosure 2 Four screws that secure the display assembly to the base enclosure Where used: 2 screws that secure the display bezel to the display enclosure 7–8 Maintenance and Service Guide...
  • Page 102 Screw listing Where used: 7 screws that secure the top cover to the base enclosure Where used: One screw that secures the top cover to the base enclosure Where used: 1 One screw that secures the audio board to the base enclosure 2 One screw that secures the USB board to the base enclosure 3 One screw that secures the system board to the base enclosure Maintenance and Service Guide...

  • Page 103: Phillips Pm2.5×11.0 Captive Screws

    Screw listing Phillips PM2.5×1 1.0 captive screws Color Quantity Length Thread Head diameter Silver 11.0 mm 2.5 mm 4.5 mm Where used: 2 captive screws (secured by C-clips) that secure the UMA heat sink to the system board 7–10 Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 104 Screw listing Where used: 2 captive screws (secured by C-clips) that secure the discrete heat sink to the system board Maintenance and Service Guide 7–1 1 Downloaded from LpManual.com Manuals...

  • Page 105: Phillips Pm2.5×15.0 Captive Screws

    Screw listing Phillips PM2.5×15.0 captive screws Color Quantity Length Thread Head diameter Black 15.0 mm 2.5 mm 4.5 mm Where used: One captive screw (secured by a C-clip) that secures the UMA heat sink to the system board 7–12 Maintenance and Service Guide Downloaded from LpManual.com Manuals...
  • Page 106 Screw listing Where used: One captive screw (secured by a C-clip) that secures the discrete heat sink to the system board Maintenance and Service Guide 7–13 Downloaded from LpManual.com Manuals...

  • Page 107: Phillips Pm3.0×3.5 Screws

    Screw listing Phillips PM3.0×3.5 screws Color Quantity Length Thread Head diameter Silver 3.5 mm 3.0 mm 4.6 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 7–14 Maintenance and Service Guide Downloaded from LpManual.com Manuals...

  • Page 108: Backup And Recovery

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 109: Backing Up Your Information

    Backup and recovery Note the following guidelines before creating recovery discs: ■ You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

  • Page 110: Using Windows Backup And Restore

    Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process may take over an hour, depending on file size and the speed of the computer. 1.

  • Page 111: Performing A Recovery

    Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

  • Page 112: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Maintenance and Service Guide 9–1 Downloaded from LpManual.com Manuals...

  • Page 113: Audio-Out (Headphone)

    Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground 9–2 Maintenance and Service Guide Downloaded from LpManual.com Manuals...

  • Page 114: External Monitor

    Connector pin assignments External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide 9–3 Downloaded from LpManual.com Manuals...

  • Page 115: Hdmi (Select Models Only)

    Connector pin assignments HDMI (select models only) Signal Transition minimized differential signal (TDMS) data 2+ TDMS data 2 shield TDMS data 2- TDMS data 1+ TDMS data 1 shield TDMS data 1 shield TDMS data 0+ TDMS data 0 shield TDMS data 0- TDMS clock + TDMS data clock shield...

  • Page 116: Modem, Select Models Only)

    Connector pin assignments RJ-1 1 (modem, select models only) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Maintenance and Service Guide 9–5 Downloaded from LpManual.com Manuals...

  • Page 117: Universal Serial Bus

    Connector pin assignments Universal Serial Bus Signal +5 VDC Data - Data + Ground 9–6 Maintenance and Service Guide Downloaded from LpManual.com Manuals...

  • Page 118: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 119: Requirements For Specific Countries And Regions

    Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...

  • Page 120: Recycling

    ✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org...
  • Page 121 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 122 Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 123 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 124 Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging Å this component and causing exposure to the mercury. 18.
  • Page 125 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 126 Index TouchPad on/off 2–2 wireless 2–5 AC adapter light 2–7 AC adapter, spare part number 3–11 3–12 administrator password 5–3 Cable Kit audio board contents 3–11 removal 4–33 spare part number 3–11 3–14 spare part number 3–6 3–14 4–33 cables, service considerations 4–1 audio product description 1–2 caps lock light 2–3 audio-in jack...
  • Page 127 Index diskette drive, precautions 4–2 external media card product description 1–3 display assembly external monitor port removal 4–21 connector pinout 9–3 spare part number 3–3 3–15 3–16 4–21 location 2–8 subcomponents, illustrated 3–8 display assembly specifications key 8–4 CCFL 6–2 fan always on 5–4 LED 6–2 fan/heat sink assembly...
  • Page 128 Index RJ-11 2–7 microphone jack RJ-45 2–8 connector pinout 9–1 location 2–6 model name 1–1 3–1 4–5 key components, illustrated 2–4 modem keyboard product description 1–3 product description 1–3 removal 4–12 removal 4–16 spare part number 3–5 3–12 4–12 spare part number 3–3 3–4 3–12 3–13...
  • Page 129 Index power cord recovery partition set requirements 10–1 defined 8–1 spare part number 3–11 3–12 performing a recovery 8–4 power lights 2–3 recycling power requirements product description 1–3 battery 11–1 power saving 5–4 display components 11–1 power-on password 5–3 removal/replacement processor preliminaries 4–1 C6 sleep state 5–4...
  • Page 130 Index slots TouchPad scroll zone 2–2 Digital Media 2–8 transporting guidelines 4–3 memory module 2–9 security cable 2–8 Universal Serial Bus (USB) port 2–7 solid-state drive (SSD) 8–1 8–4 connector pinout 9–6 speakers 2–5 location 2–8 illustrated 2–5 USB board removal 4–31 removal 4–34 spare part number 3–6...

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