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Nokia 8310 Service Manual
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Nokia Mobile Phones Customer Care E&A
Technical Services Repair Concepts
Copyright © Nokia Mobile Phones. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying,
including reproducing, storing, adapting or translating, any or all of this material requires the prior
written consent of Nokia Mobile Phones. This material also contains confidential information, which may
not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Service Manual 8310 Level 2
Service Manual
Nokia 8310
NHM-7

Service Level 2

PAGE 1 (28)
Confidential
Copyright 2001 © Nokia Mobile Phones
Approved 2.0
SQX 00288-en MWy
01.10.2001

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Summary of Contents for Nokia 8310

  • Page 1: Service Level

    Copyright © Nokia Mobile Phones. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones.
  • Page 2: Warnings And Cautions

    01.10.2001 Introduction The purpose of this document is to give Nokia service level 2 workshops aids to carry out service for 8310. The use of this Service Manual is only for Nokia authorized service partners additionally to other service documentation like Service Bulletins.
  • Page 3: Table Of Contents

    PAGE 3 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 Table of content 1. Exploded View ......................... 4 2. Bill of repair ..........................5 3. Disassembly Instructions ..................... 7 4. SW-Update ..........................
  • Page 4: Exploded View

    PAGE 4 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 1. EXPLODED VIEW Description: See corresponding ITEM/CIRCUIT REF of the BOR (Bill Of Repair) Service Manual 8310 Level 2 Copyright 2001 © Nokia Mobile Phones...
  • Page 5: Bill Of Repair

    PAGE 5 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 2. BILL OF REPAIR ITEM/ PART NO PART NAME UNIT CIRCUIT REF. I003 6150051 SCREW M1.6X5.5 T6 I004 9490306 UI-MODULE...
  • Page 6 PAGE 6 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 ITEM/ PART NO PART NAME UNIT CIRCUIT REF. I001 A-COVER ASSY SIZZLING I013 BATTERY COVER ASSY SIZZLING 0273133 SKR-112 ETERNITY A+B COV N8310...
  • Page 7: Disassembly Instructions

    PAGE 7 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 3. DISASSEMBLY INSTRUCTIONS Attention: Before starting this procedure you must take care of ESD precautions like being in your ESD- area and connecting your arm wrist.
  • Page 8 PAGE 8 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 Remove the Radio Module LA5. Turn round the B-Cover. If the System Connector is jammed, press with tweezers between cover and connector.
  • Page 9: Sw-Update

    PAGE 9 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 4. SW-UPDATE To use FLS-4 Flash Dongle you have to follow the instructions of the user guide inside the sales package.
  • Page 10: Supported Operating Systems

    4. Install Phoenix by executing the Phoenix installation package and follow the instructions on the screen. Program files are stored under ” C:\Program Files\Nokia\Phoenix ” (default). 5. The installation checks that the latest supported dongle driver version is installed. The dongle driver is installed if there is no previous installation of the dongle driver or if the installed dongle driver is older than the latest supported version.
  • Page 11: Uninstalling Phoenix

    PAGE 11 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 Uninstalling Phoenix If you need to remove Phoenix Service Software from your computer: 1. Make sure that the dongle is attached (unregistration).
  • Page 12 PAGE 12 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 Phoenix environment You can configure the program’s main toolbar and the product or tool – specific options to your liking.
  • Page 13: Troubleshooting

    5.1 LAYOUTS o In this section you will get some general hints how to repair the 8310. o When cleaning the pads you have to use a soft cloth and isopropanol. It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
  • Page 14 PAGE 14 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 Battery Cover Item 013 B-Cover Item 002 not allowed to A-Cover change Item 001 SIM Card Cover Item 011 Vibra Motor...
  • Page 15: No Charger Function

    PAGE 15 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.2 NO CHARGER FUNCTION No charger function Check and clean pads of the System Connector (LA5 bottom side). Check spring...
  • Page 16: No Headset Function

    PAGE 16 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.3 NO HEADSET FUNCTION No headset function Check and clean pads of the System Connector (LA5 bottom side). - connection...
  • Page 17: Keypad Problem

    PAGE 17 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.4 KEYPAD PROBLEM Keypad problem Change Key ok ? Clean Board to Board contact pads (LK5 bottom side) Check Board...
  • Page 18: No Characters On Lcd

    PAGE 18 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.5 NO CHARACTERS ON LCD No characters on Check and clean LCD contact pads (LK5 bottom side). - connection Check LCD...
  • Page 19: No Service

    PAGE 19 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.6 NO SERVICE No service - connection Check spring - optical condition contacts of - mech. condition antenna - corrosion...
  • Page 20: No/Bad Audio In

    PAGE 20 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.7 NO/BAD AUDIO IN No/bad audio in (Microphone) Check and clean pads of the System Connector (LA5 bottom side). - connection...
  • Page 21: No/Bad Audio Out

    PAGE 21 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.8 NO/BAD AUDIO OUT No/bad audio out (Speaker) Check and clean Speaker contact pads (LA5 topside). ok ? Change Speaker...
  • Page 22: No Vibra Function

    PAGE 22 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.9 NO VIBRA FUNCTION No vibra function Check and clean pads of the System Connector (LA5 bottom side). - connection...
  • Page 23: No Volume Adjustment

    PAGE 23 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.10 NO VOLUME ADJUSTMENT No volume adjustment Remove A-Cover and check the Switch Change ok ? A-Cover ok ? Remove UI...
  • Page 24: No Power On

    PAGE 24 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.11 NO POWER ON No power on Remove A-Cover and check the Switch (LK5 bottom side) Change ok ? A-Cover...
  • Page 25: Clock/Date Disappear

    PAGE 25 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 5.12 CLOCK/DATE DISAPPEAR Clock/Date disappear when changing battery Full battery has to be connected with phone at least 10 min.
  • Page 26: Esd Protection Requirements

    PAGE 26 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 6. ESD PROTECTION REQUIREMENTS Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or arm wrist.
  • Page 27: Service Notes

    PAGE 27 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 7. SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-proved and has the possibility to give valuable...
  • Page 28: Gonogo Tester

    PAGE 28 (28) Approved 2.0 Nokia Mobile Phones Customer Care E&A SQX 00288-en MWy Technical Services Repair Concepts Confidential 01.10.2001 8. GONOGO TESTER The Acterna/Wavetek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone.

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