Series What Can I Do with This Machine? Basic Operation Guide Before Using the Machine Document Handling Print Media Sending Documents Receiving Fax/I-Fax Documents Copying Printing Scanning PC Faxing Remote UI System Manager Settings Maintenance Troubleshooting Machine Settings Appendix Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
● Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products if you need an exact specification, please contact Canon. ● The machine illustration on the cover may differ slightly from your machine.
Available Features The procedures described in this manual are based on the imageRUNNER 1023iF. Depending on the system configuration and product purchased, some features described in the manuals may not be functional. The table below shows the available features on a product basis. ✔...
What Can I Do with This Machine? Sending Features Send documents with diverse sending methods Fax, E-Mail, I-Fax, and File Server → Chapter 4 Send documents in a variety of file TIFF formats JPEG Send Settings → p. 4-7 Specify a recipient with a single key Sending with One-Touch Keys →...
Page 7
Specify multiple recipients as a group Sending to Group Addresses → p. 4-19 Look up a particular recipient AAAAA BBBBB CCCCC Address Book Search → p. 4-21 Specify a recipient with its scan/ send settings Favorites Buttons → p. 4-25 Retry sending documents automatically Auto Retry...
Page 8
Send documents to multiple recipients Broadcasting → Advanced Operation Guide Send documents at a specified time Delayed Sending → Advanced Operation Guide Receive faxes/I-faxes in memory Memory Reception → Advanced Operation Guide Recall the last three sending jobs Job Recall →...
Fax Features Specify a recipient with a single key One-Touch Speed Dialing → p. 4-15 Specify a recipient with a three-digit code Coded Speed Dialing → p. 4-17 Specify multiple recipients as a group Group Dialing → p. 4-19 Look up a particular recipient AAAAA BBBBB CCCCC...
Page 10
Specify a recipient with its scan settings Favorites Buttons → p. 4-25 Redial when the line is busy Automatic Redialing → Advanced Operation Guide Send a fax to multiple recipients Broadcasting → Advanced Operation Guide Send a fax at a specified time Delayed Sending →...
Recall the last three sending jobs Job Recall → Advanced Operation Guide Forward received fax documents Forwarding Documents → Advanced Operation Guide Copy Features Select a scan mode depending on the type of image Image Quality → p. 6-3 Adjust the density level of scanned images Density →...
Page 12
Enlarge or reduce copied images Zoom Ratio → p. 6-6 Sort copies by page order AAAA AAAA AAAA AAAA AAAA BBBB AAAA AAAA AAAA AAAA BBBB CCCC AAAA AAAA AAAA AAAA BBBB AAAA CCCC DDDD AAAA AAAA BBBB AAAA CCCC Collate Copying DDDD AAAA...
System Manager Settings Restrict the use of the machine with department IDs 000001 Department ID Management → Advanced Operation Guide Printer Feature Print a document from a PC A BC A BC A BC A BC Printing* → Online Help * The optional Barcode Printing Kit is required for the BarDIMM function.
PC Fax Feature Send a fax from a PC PC Faxing → Online Help Remote UI Feature Access and manage the machine from a PC Remote UI → Advanced Operation Guide...
Contents Manuals for the Machine..............i Available Features ................ii What Can I Do with This Machine? ..........iv Sending Features ............iv Fax Features..............vii Copy Features ..............ix System Manager Settings..........xi Printer Feature..............xi Scanner Feature ............. xi PC Fax Feature ..............xii Remote UI Feature ............xii Contents ..................
Page 16
Users in the U.S.A............... xxx Preinstallation Requirements for Canon Facsimile Equipment..............xxx In Case of Equipment Malfunction......xxxii Rights of the Telephone Company ......xxxii Users in Canada............... xxxiii Preinstallation Requirements for Canon Facsimile Equipment..............xxxiii Notice................. xxxiv Utilisation au Canada ............... xxxv Conditions à...
Page 17
Operation Panel Power Switch..........1-10 Energy Consumption in the Sleep Mode.........1-11 Timer Settings................1-13 Setting the Sleep Mode ..........1-13 Setting Auto Clear Time..........1-15 Setting Time Zone ............1-17 Setting Daylight Saving Time........1-18 2 Document Handling..............2-1 Document Requirements ............2-1 Scanning Area................2-3 Loading Documents ..............2-4 On the Platen Glass............2-4 In the ADF..............2-6 3 Print Media ................
Page 18
4 Sending Documents..............4-1 Scan Settings ................4-3 Image Quality..............4-3 Density................4-5 Two-Sided..............4-6 Send Settings................4-7 Specifying Destinations ............4-11 Using Numeric Keys ...........4-12 Using One-Touch Keys..........4-15 Using Coded Dial Codes ..........4-17 Using Group Addresses..........4-19 Using Address Book Key ..........4-21 Using Favorites Buttons..........4-25 Storing/Editing Address Book..........4-27 Storing/Editing One-Touch Keys/ Coded Dial Codes............4-27 Storing/Editing Group Addresses .......4-40...
Page 19
7 Printing ..................7-1 8 Scanning .................. 8-1 9 PC Faxing ................. 9-1 10 Remote UI................10-1 11 System Manager Settings........... 11-1 Department ID Management .............11-1 Procedure before Using the Machine ......11-1 Procedure after Using the Machine ......11-2 Optional Card Reader..............11-3 Procedure before Using the Machine ......11-3 Procedure after Using the Machine ......11-3 12 Maintenance.................
Page 20
LCD Messages ................13-6 Error Codes ................13-12 If a Power Failure Occurs............13-19 Service Call Message ..............13-20 Contacting Your Local Authorized Canon Dealer ..13-20 14 Machine Settings ..............14-1 Machine Settings ...............14-1 Printing USER’S DATA LIST ........14-1 Accessing the Setting Menu ........14-3 Setting Menu ................14-5...
Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorized Canon dealer. Handling and Maintenance –...
– Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the following cases: – When the power cord or plug is damaged or frayed. – If liquid or small object has fallen into the machine.
If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. – Do not allow anything to rest on the power cord, and do not place the machine where the cord will be walked on.
How to Use This Guide Symbols Used in This Manual The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. Indicates a warning that may lead to death or serious injury if not WARNING observed.
Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the imageRUNNER 1023iF. The imageRUNNER 1023iF is used for illustration purposes in this manual. For information on the standard features and available options for each model, see “Available Features,”...
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
Trademarks Canon, the Canon logo, and imageRUNNER are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
FCC (Federal Communications Commission) imageRUNNER 1019J: Model F189204 imageRUNNER 1023/1023N: Model F189200 imageRUNNER 1023iF: Model F189202 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 31
(if under warranty), or with whom you have a servicing contact. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the “SUPPORT” page on Canon USA’s Web site (http://www.usa.canon.com).
IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
Page 33
C. Power Requirements The machine should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise that often interferes with communications equipment and the sending and receiving of documents.
(if under warranty), or with whom you have a servicing contract. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the “SUPPORT” page on Canon U.S.A.’s Web site (http://www.usa.canon.com).
IDDD (International Direct Distance Dial) line if you communicate overseas NOTE Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
Notice ● This product meets the applicable Industry Canada technical specifications. ● The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
(si vous communiquez avec les pays étrangers) NOTE Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à un système téléphonique à poussoirs car la plupart de ces systèmes émettent des signaux d’appel non normalisés ou des codes spéciaux qui...
Page 38
Remarques ● Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada. ● Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il est permis de le connecter à l’équipement de la compagnie de télécommunication locale et doit installer cet appareil en utilisant une méthode de connexion autorisée. Il se peut qu’il faille étendre la circuiterie intérieure de la ligne individuelle d’abonné, qui a été...
Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Before Using the Machine Machine Components ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning area. Slide guides Adjusts to the width of the document. Document feeder tray Holds documents. Document delivery tray Receives documents. Paper delivery tray Receives copies, prints and faxes.
Page 41
Left cover Open this cover when replacing the drum unit or clearing paper jams. Scanning area Scans documents from the ADF. Platen glass Place documents. Front cover Open this cover to replace the toner bottle. Stack Bypass Feeds non-standard size or thick/thin type paper stacks.
Operation Panel Main Operation Panel ● imageRUNNER 1023iF COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided...
Page 43
Reset key Error indicator Press to return the machine to the standby Flashes or lights up when an error has mode. occurred. System Monitor key Processing/Data indicator Press to check fax transmission, print, copy, Flashes when the machine is working. Lights or report output status.
Page 44
● imageRUNNER 1023N COPY SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Stop Log In/Out Start Additional 2 on 1 Paper Functions Select Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power ● imageRUNNER 1023 COPY SCAN System...
Send Operation Panel Panel open Coded Address Direct TX Pause Hook Recall Dial Book Paper Select Image Quality Delayed TX Direct TX key Address Book key Press to set Direct Sending. Press to search preregistered destinations under one-touch keys or coded dial codes by Pause key name, number, or address.
LCD (Standby Mode) Copy Mode ● Without optional paper ● With optional paper drawer drawer 1 0 0 % A U T O T E X T 1 0 0 % L T R T E X T Zoom ratio Paper size Quantity Density...
Toner Cartridge If a message prompting you to replace the toner cartridge appears on the LCD display, replace the toner cartridge with a new one. Use only the toner cartridges recommended for use with this machine. WARNING • Never dispose toner cartridges in a fire or incinerator, as this may result in an explosion. •...
Page 48
■ Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
Operation Panel Power Switch To turn the operation panel ON or OFF, press the operation panel power switch. When turned OFF, the machine is in the Sleep mode. Operation Panel Power Switch Machine Status Standby mode (ready for immediate copying or printing) Sleep mode NOTE...
Energy Consumption in the Sleep Mode You can set the amount of energy that the machine consumes when it is in the Sleep mode. If you set the power consumption to <LOW>, the machine consumes less energy during the Sleep mode than when you set it to <HIGH>. However, it takes more time for the machine to resume normal operation.
Page 51
NOTE – If there is less time than specified in <AUTO SLEEP TIME> remaining before sending a job which has been reserved for delayed sending, the machine will not enter the Sleep mode completely. – If you are using a management application (such as NetSpot Console) to view or manage the settings and status of the machine via the network, the machine may not enter the Sleep mode completely.
Timer Settings Setting the Sleep Mode When the machine remains idle for a certain period of time, it automatically enters the Sleep mode. COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start WXYZ...
Page 53
COPY SEND SCAN System View Counter Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <ON>...
Setting Auto Clear Time If the machine remains idle for a certain period of time, the display returns to the standby mode (Auto Clear function). COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start...
Page 55
COPY SEND SCAN System View Counter Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <ON>...
Setting Time Zone The standard time zones of the world are expressed globally in terms of the difference in hours (± up to 12 hours) from GMT (0 hours). A time zone is a region throughout which this time difference is the same. COPY SEND SCAN...
Setting Daylight Saving Time In some countries or areas, time is advanced throughout the summer season. This is called “Daylight Saving Time.” COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ PQRS...
Page 58
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <MONTH>...
Page 59
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <DAY>...
Page 60
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Document Handling Document Requirements Platen Glass Type – Plain paper Plain paper (Multipage documents of – Thick documents the same size, thickness and weight – Photographs or one page documents.) – Small documents (e.g., index cards) – Special types of paper (e.g., tracing paper* , transparencies* , etc.)
Page 63
● Do not place the document on the platen glass or in the ADF until the glue, ink or correction fluid on the document is completely dry. ● Remove all fasteners (staples, paper clips, etc.) before loading the document in the ADF.
Scanning Area Make sure your document’s text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use. " (2 mm) " (2 mm) "...
Loading Documents On the Platen Glass Lift up the ADF/platen glass cover. Place your document face down. Align the document with the appropriate paper size marks. If your document does not match any of the paper size marks, align the center of your document with the arrow mark.
Page 66
Gently lower the ADF/platen glass cover. The document is ready for scanning. CAUTION – When closing the ADF/platen glass cover, be careful not to get your fingers caught, as this may result in personal injury. – Do not press down the ADF/platen glass cover forcefully, as this may damage the platen glass and cause personal injury.
In the ADF Fan the document stack and even the edges. Adjust the slide guides to the width of the documents.
Page 68
Neatly place the documents face up in the document feeder tray. The document is ready for scanning. NOTE – Do not add or remove documents while they are being scanned. – When scanning is complete, remove the documents from the document delivery tray to avoid paper jams.
Print Media Paper Requirements Paper Drawer Stack Bypass Size (W x L) LGL, LTR, OFICIO, 3" x 5" to Legal (8 " x 14") FLSP, BRAZIL-OFICIO, (76 x 127 to 216 x 356 mm) MEXICO-OFICIO, A4 Weight 17 to 24 lb bond 15 to 34 lb bond (64 to 90 g/m (56 to 128 g/m...
Page 71
21 lb bond (80 g/m ) paper From 17 to 21 lb bond (64 to 80 g/m From 22 to 24 lb bond (81 to 90 g/m From 24 to 28 lb bond (91 to 105 g/m From 28 to 34 lb bond (106 to 128 g/m 20 lb bond (75 g/m LTR size only Use only LTR transparencies made especially for this machine.
Printable Area The shaded area indicates the approximate printable area of LTR paper. Note that the margin widths listed are approximate and there may be slight variations in actual use. Fax : " (4.0 mm) Copy : " (2.9 mm) Fax : "...
● Store all paper wrapped and on a flat surface until ready for use. Keep opened packs in their original packaging in a cool, dry location. ● Store paper at 64.4°F–75.2°F (18°C–24°C), 40%–60% relative humidity. ● Use only transparencies designed for laser printers. Canon recommends you use Canon type transparencies with this machine.
Loading Paper To load paper in the paper drawer, see “Set Up the Machine,” in the Quick Start Guide. In the Stack Bypass (e.g., Envelopes) If you are making prints on transparencies, labels, nonstandard-sized paper, or envelopes, load them into the stack bypass. ●...
Page 75
Pull out the stack bypass extension until it clicks, then open it. NOTE Do not load the paper without using the stack bypass extension. Gently load the stack of envelopes with the address side facing down and the flap side to the left. Be sure to insert the envelopes as far as they will When you load the envelopes, arrange the stack of envelopes on a firm, clean surface first, then press down firmly on the edges to make the folds crisp.
Page 76
– Some types of paper may not feed properly into the stack bypass. For high quality copies, be sure to use the paper and transparencies recommended by Canon. – When making copies of a small document or thick paper, etc., the copy speed may be slightly...
Setting Paper Type and Size For the Paper Drawer The default settings are <PLAIN PAPER> and <LTR>. When you place other types and/or sizes of paper, follow this procedure to change the settings. COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor...
Page 78
COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Page 79
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <REG.
For the Stack Bypass To print using the stack bypass, follow this procedure to specify the paper size and type. COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ PQRS Additional 2 on 1...
Page 81
COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <PAPER SIZE>...
Page 82
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <SELECT PAPER TYPE>...
Sending Documents Follow this procedure to send faxes, e-mails, and I-faxes, or to send documents to a file server. For network connection, see “Set the Machine for Network Usage,” in the Quick Start Guide, and for advanced sending features, see Chapter 1, “Advanced Send Features,” in the Advanced Operation Guide.
Scan Settings You can adjust the image quality and density of the document you send. The higher image quality you set, the better the output will be, but the longer the transmission will take. You can also scan two sided documents. Adjust the scan settings according to the type of document you are sending.
Page 87
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings ress Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Density COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK]...
Two-Sided COPY SEND SCAN System View Counter Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK]...
Send Settings You can optionally set the file format, if multiple images are sent as separate files or a single file, resolution, and original type after specifying the e-mail, I-fax, or file server address. COPY SEND SCAN Counter System View Clear Check ON/OFF...
Page 91
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [OK].
Page 92
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Page 93
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Specifying Destinations This machine provides you with various ways to specify the destination: ● Using Numeric Keys (p. 4-12) – You can specify a fax number, e-mail address, or I-fax address using the numeric keys. ● Using One-Touch Keys (p. 4-15) –...
Using Numeric Keys NOTE – You can specify only one destination at a time using the numeric keys. – You cannot specify a file server using the numeric keys. COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Address Book Reset...
Page 96
COPY SEND SCAN System View Counter Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Enter the fax number or e-mail/I-fax address with the numeric keys.
Page 97
COPY SEND SCAN Counter System View Monitor Settings Clear Check ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Adjust any necessary settings for your document.
Using One-Touch Keys You can specify up to 23 destinations using one-touch keys. NOTE – To use this feature, you must register destinations in one-touch keys beforehand. (See “Storing/Editing Address Book,” on p. 4-27.) – A maximum of 201 destinations can be specified at the same time. (Out of the 201 destinations, a number or address can be specified with the numeric keys.) If you specify a group, which is made up of several destinations, each destination in the group is counted as a separate address.
Page 99
COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Reset Collate Log In/Out Stop Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Adjust any necessary settings for your document.
Using Coded Dial Codes You can specify up to 177 destinations using coded dial codes. NOTE – To use this feature, you must register destinations in coded dial code beforehand. (See “Storing/Editing Address Book,” on p. 4-27.) – A maximum of 201 destinations can be specified at the same time. (Out of the 201 destinations, a number or address can be specified with the numeric keys.) If you specify a group, which is made up of several destinations, each destination in the group is counted as a separate address.
Page 101
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings dress Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Enter the desired three-digit code (000 to 176) with the numeric keys.
Using Group Addresses NOTE – To use this feature, you must register destinations in a group address beforehand. (See “Storing/Editing Address Book,” on p. 4-27.) – A maximum of 201 destinations can be specified at the same time. (Out of the 201 destinations, a number or address can be specified with the numeric keys.) If you specify a group, which is made up of several destinations, each destination in the group is counted as a separate address.
Page 103
COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Reset Collate Log In/Out Stop Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Adjust any necessary settings for your document.
Using Address Book Key [Address Book] search enables you to search for a recipient registered in the machine. This is useful when you forget which one-touch key or coded dial code the recipient you want is registered under. NOTE – You cannot search for the destinations registered under favorites buttons using [Address Book] key. –...
Page 105
COPY SEND SCAN System View Monitor Settings Coded Address Direct TX Pause Hook Recall Dial Book Reset Collate PQRS Additional 2 on 1 Paper Functions Select Frame Erase Image Quality Density Copy Ratio Two-Sided [OK] Press [Address Book]. If no recipient is registered in Address Book, <NOT REGISTERED> is displayed. Press [ ] or [ ] to select <NAME SEARCH>...
Page 106
COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Reset Collate Stop Log In/Out Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Enter the first letter of the recipient’s name or the first part of the fax number/address with the numeric keys.
Page 107
COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF ress Reset Collate Log In/Out Stop Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] When the recipient’s name is displayed, press [OK].
Using Favorites Buttons NOTE – To use this feature, you must register destinations in favorites buttons beforehand. (See Chapter 1, “Advanced Send Features,” in the Advanced Operation Guide.) COPY SEND SCAN System View Monitor Settings Coded Address Direct TX Pause Hook Recall Dial...
Page 109
COPY SEND SCAN Counter System View Monitor Settings Clear Check ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Adjust any necessary settings for your document.
Storing/Editing Address Book The Address Book is a feature used for storing fax, e-mail, I-fax, and file server destinations. The Address Book is divided into one-touch keys and coded dial codes. You can store up to 23 destinations in one-touch keys, and 177 destinations in coded dial codes, for a total of 200 destinations in the whole Address Book.
Page 111
● Registering Fax Numbers COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone...
Page 112
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <NAME>...
Page 113
COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Reset Collate Stop Log In/Out Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Enter the fax number you register (max.
Page 114
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <ECM>...
Page 115
COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Reset Collate Log In/Out Stop Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <INTERNATIONAL>...
Page 116
● Registering E-Mail/I-Fax Addresses COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data...
Page 117
COPY SEND SCAN Counter System View Monitor Settings Clear Check ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <NAME>...
Page 118
● Editing One-Touch Keys/Coded Dial Codes COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data...
Page 119
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <NAME>...
Page 120
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Confirm that <TEL NUMBER ENTRY>, <E-MAIL ADDRESS>, or <I-FAX...
Page 121
● Deleting One-Touch Keys/Coded Dial Codes COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data...
Page 122
COPY SEND SCAN Counter System View Monitor Settings Clear Check ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Storing/Editing Group Addresses NOTE The destinations must be registered in one-touch keys, or coded dial codes beforehand. ● Registering Group Addresses COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper...
Page 124
COPY SEND SCAN System View Monitor Settings Coded Address Direct TX Pause Hook Recall Dial Book Reset Collate Additional 2 on 1 PQRS Paper Functions Select Frame Erase Image Quality Density Copy Ratio Two-Sided [OK] Confirm that <SELECT ADD/TEL NO> is displayed, then press [OK]. Select the destinations you want to register in the group (max.
Page 125
COPY SEND SCAN Counter System View Monitor Settings Clear Check ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Enter the group name (max.
● Changing Group Name COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone...
Page 131
COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [ ] repeatedly to go back to a wrong character, then press [Clear].
● Deleting Group Addresses COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data...
Page 133
COPY SEND SCAN Counter System View Monitor Settings Clear Check ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [Clear] repeatedly until all destinations are deleted, then press [OK].
Manual Sending Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically. NOTE – You cannot use the platen glass for manual sending. –...
Page 135
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings ress Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Page 136
COPY View Clear ON/OFF Settings Coded Address Pause Hook Recall Dial Book Collate Stop Start WXYZ PQRS 2 on 1 Paper Select SYMBOLS Frame Erase Image Quality Density Processing/ Data Error Power Tone Press [Hook] or pick up the handset of your external telephone. Dial the recipient’s fax/telephone number.
Direct Sending With direct sending, the machine sends the document on the ADF as it scans one page, without storing all pages into memory at once. You can send a document ahead of other documents stored in memory. NOTE – You cannot use the platen glass for direct sending. –...
Page 138
COPY SEND SCAN System View Monitor Settings Coded Address Direct TX Pause Hook Recall Dial Book Reset Collate Additional 2 on 1 PQRS Paper Functions Select Frame Erase Image Quality Density Copy Ratio Two-Sided [OK] Press [ ] or [ ] to select <FAX>, then press [OK].
Page 139
COPY SEND SCAN System View Counter Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1 PQRS Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone Adjust any necessary settings for your document.
Receiving Fax/I-Fax Documents The following shows how the machine operates when it receives a fax or I-fax document. For advanced receiving features, see Chapter 1, “Advanced Send Features,” in the Advanced Operation Guide. When documents are being received, the Processing/Data indicator on the operation panel flashes a green light.
Page 141
When document reception is complete, the Processing/Data indicator on the operation panel maintains a steady green light. This indicates that documents are stored in memory. Stop Log In/Out Start WXYZ SYMBOLS Processing/ Data Error Power NOTE – The Processing/Data indicator flashes or maintains a steady green light even when the machine enters the Sleep mode.
Copying Follow this procedure to make a copy. For advanced copying features, see Chapter 2, “Advanced Copy Features,” in the Advanced Operation Guide. Set a Document Enter the Copy Mode COPY SEND SCAN System View Monitor Settings Reset Collate Additional 2 on 1 Paper Functions...
Scan Settings Before pressing [Start] to begin copying, you can adjust the settings to better suit the document to be scanned. These settings return to the default values if the Auto Clear function is activated or if you press [Reset]. Image Quality COPY SEND...
Density You can adjust the density to the most appropriate level for the document either automatically or manually. ● Adjusting Automatically COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start WXYZ Additional 2 on 1...
Zoom Ratio ● Preset Zoom You can enlarge or reduce documents from one standard paper size to another. COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Address Book Reset Collate Log In/Out Stop Start WXYZ Additional 2 on 1 PQRS Paper Functions...
● Zoom Designation You can reduce or enlarge images by any copy ratio, in 1% increments. The available copy ratios are from 50% to 200%. COPY SEND SCAN Counter System View Check Monitor Settings Clear ON/OFF Address Book Reset Collate Stop Log In/Out Start...
Select the Printer From an open document on an Select the printer icon for the application, click [File] > [Print]. machine ([Canon iR1018/1022/1023 UFRII LT], [Canon iR1018/1022/1023 PCL5e]*, or [Canon iR1018/1022/ 1023 PCL6]*). * Only for users of the PCL Printer Kit...
Page 151
Adjust Preferences Print the Document Click [Preferences] or [Properties] Click [Print] or [OK]. to open the dialog box. After finished, click [OK]. What if... ● You want to cancel printing: See Chapter 5, “System Monitor,” in the Advanced Operation Guide.
Scanning Follow this procedure to scan a document to your computer. Make sure that the scanner driver is installed. For details on the scanner driver settings, see the Scanner Driver Guide (in the User Software CD). Set a Document Enter the Scan Mode COPY SEND SCAN...
Set the Scan Function Start Scanning Counter View Check Settings Clear ON/OFF Collate Log In/Out Stop Start WXYZ onal 2 on 1 PQRS SYMBOLS Frame Erase Processing/ Data Error Power Tone Start iR Toolbox, then set the Press [Start]. scanning format. The mark will be displayed above the button you select.
For details on the fax driver settings, see Online Help. Start the Print Command Select the Fax From an open document on an Select the fax icon ([Canon iR1022/ application, click [File] > [Print]. 1023 (FAX)]), then click [Print] or [OK].
Page 155
Set the Destination Send the Document Specify the name and fax number in Click [OK] in the Fax Sending [Sending Settings], then click [Add Settings. to Recipient List]. What if... What if... ● You want to send a fax with a cover ●...
Remote UI Follow this procedure for Remote UI management. For details, see Chapter 4, “Remote UI,” in the Advanced Operation Guide. Prepare the Network Startup Set up the machine for use in a Start the web browser, enter the IP network, then connect the machine address of the machine, then press and the PC to your network router...
Page 157
Log on Operate the Machine Select the logon mode, then click Now you can manage the machine [OK]. on the web browser. For details, see Chapter 4, “Remote UI,” in the Advanced Operation Guide. 10-2...
System Manager Settings Department ID Management If Department ID Management is set to <ON> in <SYSTEM SETTINGS>, you must enter your department ID and password to be able to operate the machine. For details on Department ID Management, see Chapter 6, “System Manager Settings,”...
Procedure after Using the Machine COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start WXYZ PQRS Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data...
Optional Card Reader Procedure after Using the NOTE Machine – If the standby display does not appear when the control card is inserted, make sure that: • The control card is inserted in the correct direction. After you finish using the •...
Maintenance Cleaning the Machine Exterior Note the following before cleaning your machine: – Make sure no document is stored in Turn off the main power switch memory, then turn off the main and disconnect the power cord. power switch and disconnect the power cord.
Fuser Roller Pull out the stack bypass extension until it clicks, then If black streaks appear with printing, the open it. fuser roller in the main unit may be dirty. Should this occur, clean the fuser roller in the following procedure. The roller should also be cleaned each time the toner cartridge is replaced.
Scanning area Close the ADF/platen glass cover. Keep the scanning area clean to avoid dirty copies or faxes to be sent. ● Platen glass Open the ADF/platen glass cover. CAUTION Be careful not to get your fingers caught. ● ADF If your documents have black streaks or appear dirty after copying them using the ADF, this may be caused by pencil lead...
Page 165
Clean the rollers and rubber Clean the rollers (B) below the parts (A) inside the ADF cover document feeder tray with a with a cloth dampened with cloth dampened with water. water. Then wipe the area with a Then wipe the area with a soft, soft, dry cloth.
Page 166
Close the ADF cover. Clean the ADF scanning area (on the left side of the platen glass) and the document feeding roller with a cloth dampened with water. Then wipe the area with a soft, dry cloth. CAUTION Be careful not to get your fingers caught. Open the ADF/platen glass cover.
Cleaning the ADF Automatically If your documents have black streaks or appear dirty after scanning them through the ADF, clean the ADF roller by repeatedly feeding blank sheets of paper through it. COPY SEND SCAN System View Counter Monitor Settings Clear Check ON/OFF...
Transcription Roller If the back of the paper is smudged after printing, the transcription roller may be dirty. Clean the transcription roller in the following procedure. COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop...
Drum Unit If print quality decreases, the drum in the main unit may be dirty. Should this occur, use the Drum Cleaning function to clean the drum. COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out...
Replacing the Toner Cartridge When toner runs out completely and Pull the toner cartridge lever (A) prints can no longer be made, the towards you. message <OUT OF TONER/CHANGE TONER> appears on the LCD display. Follow the procedure described below to help you replace the toner cartridge.
Page 171
Pull the cartridge out of the Open the case and remove the machine. toner cartridge. Keep the box and case for future use. CAUTION Do not shake the used toner cartridge or CAUTION hold it in a vertical position. Doing so may –...
Page 172
Pull the toner cartridge lever (A) Turn the toner cartridge lever as towards you and insert the far as it will go counterclockwise. cartridge into the machine with the arrow (B) pointing towards the machine. Push down the lever. Holding the cartridge steady with one hand, pull out the seal completely with the other hand.
Replacing the Drum Unit When the message <REPLACE THE Holding the grips on the drum DRUM> appears on the LCD display, unit, slightly lower and remove it replace the drum unit. from the machine. WARNING Do not throw used drum unit into open flames, as they may ignite the toner remaining inside the unit, and result in burns or a fire.
Page 174
Hold the unit by its grips on both After the unit is completely sides. inserted, remove the orange paper. Align the marks on both sides Close the left cover. of the drum unit (B) with the marks on the machine (A), and push the unit into the machine as far as it will go.
Transporting the Machine Follow this procedure to avoid CAUTION vibration damage to the machine when – Be sure at least two people carry the transporting it over a long distance. machine. – Do not lift the machine by any of its attachments.
NOTE Do not force a jammed document or paper out of the machine. Contact your local authorized Canon dealer for assistance if needed. Document Jams When <CHECK DOCUMENT> or NOTE <DOCUMENT TOO LONG>...
Page 177
Lift the document feeder tray. Open the ADF/platen glass cover, and remove any jammed documents. Remove any jammed documents. Close the ADF/platen glass cover. Lower the document feeder tray and close the ADF cover. CAUTION Be careful not to get your fingers caught. CAUTION Be careful not to get your fingers caught.
Paper Jams Carefully pull the jammed paper out of the machine. ● Inside the Machine or Paper Drawer When <PAPER JAM> appears on the LCD display, remove jammed paper from inside the machine first, then from the paper drawer if necessary. Check the following if you experience repeated paper jams: –...
Page 179
Lift and hold the transcription If you use the optional paper frame (A), then remove the drawer, open the cover on the jammed paper (Only for 2-sided left side of the optional paper copying). drawer. Remove any jammed paper, then close the cover. Close the left cover.
Page 180
Gently push the paper drawer back into the machine until it clicks. CAUTION Be careful not to get your fingers caught. ● Inside the Stack Bypass Remove all paper from the stack bypass. Remove any jammed paper. NOTE If you cannot remove the jammed paper, follow the procedures in “Inside the Machine or Paper Drawer,”...
LCD Messages See the table below when the LCD displays error messages. Message Description Action ADJUSTING The machine is not ready for Wait until the machine is WAITING TO SCAN scanning. ready. AUTO REDIAL This message appears when Disappears when the the recipient is engaged in transmission restarts.
Page 182
LCD display. DATA ERROR The machine may have Contact your local trouble. authorized Canon dealer. DOCUMENT TOO LONG The document fed from the – Scan the document on the platen glass. ADF is longer than 24 "...
Page 183
Message Description Action MEMORY FULL – The machine is full of – Print, send, or delete any jobs. documents stored in memory. – Divide the document stack or data into a few parts and try again one by one. – Send the document with low resolution.
Page 184
Message Description Action NO APPROPRIATE SIZE Although <PAPER SELECT> Select the paper size, or set is set to <AUTO> in the copy ratio. <STANDARD SETTINGS> in the <COPY SETTINGS> menu, appropriate-sized paper is not set in the paper drawer or stack bypass. NOT AVAILABLE NOW –...
Page 185
Message Description Action PLATEN GLASS DIRTY The ADF scanning area on Clean the ADF scanning CLEAN PLATEN GLASS the left side of the platen area, then press [OK]. glass may be dirty. RECEIVED IN MEMORY The machine received the Load the correct-size paper fax/I-fax in memory because in the paper drawer, replace paper or toner ran out, paper...
Page 186
10 seconds, then turn it on again. If the message persists, unplug the machine from the power supply and contact your local authorized Canon dealer. TONER LOW The toner is running low. Prepare a new toner PREPARE NEW TONER cartridge.
Error Codes An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs. 12/31/2006 10:50 FAX 123XXXXXX CANON 0001 *************************** ERROR TX REPORT *************************** TX FUNCTION WAS NOT COMPLETED...
Page 188
Error Code Description Action #0005 – The other fax machine did not – Send the document again. respond within 35 seconds. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. –...
Page 189
Error Code Description Action #0705 The send operation was interrupted – Change the setting for <MAX TX DATA SIZE> in <E-MAIL/I-FAX> because the size of the image data in <COMMUNICATIONS> in is larger than that specified in <MAX <SYSTEM SETTINGS>. TX DATA SIZE>...
Page 190
Error Code Description Action #0755 – You cannot send jobs because – Check <TCP/IP SETTINGS> in TCP/IP is not functioning <NETWORK SETTINGS> in correctly. <SYSTEM SETTINGS>. – The IP address is not set. – Check <TCP/IP SETTINGS> in <NETWORK SETTINGS> in <SYSTEM SETTINGS>.
Page 191
Error Code Description Action #0802 – The name of the SMTP Server in – Check the name of the SMTP <E-MAIL/I-FAX> in <NETWORK Server in <E-MAIL/I-FAX> in SETTINGS> in <SYSTEM <NETWORK SETTINGS> in SETTINGS> is incorrect. <SYSTEM SETTINGS>. – The DNS server name in <DNS –...
Page 192
Error Code Description Action #0810 – A POP (Post Office Protocol) Check the POP Server name in <E- server connection error occurred MAIL/I-FAX> in <NETWORK while receiving an I-fax. SETTINGS> in <SYSTEM – The POP server returned an error SETTINGS>. Confirm that the POP during the connection.
Page 193
Error Code Description Action #0820 You have received data that cannot Check the settings, and then ask the be processed (BASE 64 or sender to resend the data. uuencode is incorrect). #0821 You have received data that cannot Check the settings, and then ask the be processed (TIFF analysis error).
If a Power Failure Occurs If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data settings and the Address Book settings. Any sent or received documents stored in memory are backed up for about 60 minutes. During a power cut, functions are limited as follows: –...
• E052 E355 E808 Contacting Your Local Authorized Canon Dealer If a malfunction occurs and the machine cannot operate normally, service call messages appear on the LCD display. Follow the procedure described on the next page to solve the problem.
Page 196
– Turn OFF the main power. – Disconnect the power cord from the wall outlet. NOTE When contacting your local authorized Canon dealer, check the following: – Model name – Problem and status of the machine – Error code on the LCD display...
Machine Settings Machine Settings You can adjust the machine settings from the Setting Menu to customize the way the machine works. To see the list of the current settings, print out USER’S DATA LIST. Printing USER’S DATA LIST COPY SEND SCAN Counter System...
Page 199
COPY SEND SCAN Counter System View Clear Check ON/OFF Monitor Settings Address Book Reset Collate Log In/Out Stop Start PQRS WXYZ Additional 2 on 1 Paper Functions Select SYMBOLS Frame Erase Image Quality Density Copy Ratio Two-Sided Processing/ Data Error Power Tone [OK] Press [...
Setting Menu The menus described in this section are based on the imageRUNNER 1023iF. Depending on the model of your machine, some settings may not be available and the number on the top of each menu may vary. COMMON SETTINGS Setting Item Description 1.
Page 203
COMMON SETTINGS 2. ERROR TONE Beeps when an error (e.g., paper jam) occurs. – ON (1-3) – OFF 3. TX JOB DONE TONE Beeps when a document is sent. – ERROR ONLY (1-3) – OFF – ON (1-3) 4. RX JOB DONE TONE Beeps when a document is received.
Page 204
COMMON SETTINGS 6. AUTO DRAWER SELCT Sets whether to change to another paper source of the same size if the current paper source runs out while processing a job. Sets whether to select the appropriate paper source based on the original’s size and copy ratio settings (when making a copy), or the set ratio of the image (when receiving a fax).
Page 205
COMMON SETTINGS 8. REG. PAPER SIZE Sets the paper size for the paper drawer. (See “For the Paper Drawer,” on p. 3-8.) 1. DRAWER 1 Sets the paper size for paper drawer 1. 2. DRAWER 2* Sets the paper size for paper drawer 2. 9.
Page 206
COMMON SETTINGS 2. DRAWER 1 Selects the paper feed method for paper drawer 1. SPEED PRIORITY Print speed has priority. PRINT SIDE The machine starts printing on the side of paper loaded facing down. Print speed becomes slower for one-sided print.
COPY SETTINGS Setting Item Description 1. IMAGE DIR PRIORTY Sets whether to activate the image direction priority. Copy orientation is same as the document. Copy orientation is rotated at 180 degrees. 2. STANDARD SETTINGS Sets the default setting for copying. 1.
Page 208
COPY SETTINGS 6. TWO-SIDED Sets the type of two-sided copying. – OFF – 1 > 2-SIDED – 2 > 2-SIDED – 2 > 1-SIDED 7. FRAME ERASE Sets the type of Frame Erase copying. – OFF – ORG. FRAME ERASE –...
TX/RX SETTINGS Setting Item Description 1. COMMON SETTINGS Sets the features common to the fax and send functions. 1. TX SETTINGS Sets the transmission features. 1. UNIT NAME Registers your name/company name (max. 24 characters, including spaces). (See “Set the Machine for Sending Faxes,”...
Page 210
TX/RX SETTINGS 2. IMAGE QUALITY Sets the default image quality for the document you send. (200x200dpi, 200x400dpi, 300x300dpi, 400x400dpi, 600X600dpi, 100X100dpi, 150X150dpi, 200x100dpi) 3. IMAGE FORMAT Sets the default file format for the document you send. – PDF – TIFF (B&W) –...
Page 211
TX/RX SETTINGS 4. REPLY-TO Sets the reply-to address for your e-mail/I-fax message. (max. 120 characters, including spaces.) 5. E-MAIL PRIORITY Sets the priority for your e-mail message. – NORMAL – LOW – HIGH 7. TX TERMINAL ID Sets the options for sender information. 1.
Page 212
TX/RX SETTINGS 10. COLOR TX SCAN Sets the priority for color scanned data. SPEED PRIORITY Reduces the time spent in sending the document, but results in low quality images. IMAGE PRIORITY Increases the time spent in sending the document, but results in high quality images.
Page 213
TX/RX SETTINGS 3. CONT. PRINTING Selects how the machine responds when the <TONER LOW/PREPARE NEW TONER> message appears. RX TO MEMORY The machine stores all documents in memory. KEEP PRINTING The machine does not store documents in memory if the toner runs out.
Page 214
TX/RX SETTINGS 2. TX SETTINGS Sets the transmission features. 1. ECM TX Sets whether the ECM (Error Correction Mode) transmission is activated. – ON – OFF 2. PAUSE TIME Sets the pause time when you insert pause into the dialing sequence.
Page 215
TX/RX SETTINGS 5. DIALING LINE CHCK Sets whether to check the telephone line condition. – OFF – ON 3. RX SETTINGS Sets the reception features. 1. ECM RX Sets whether the ECM (Error Correction Mode) reception is activated. – ON –...
Page 216
TX/RX SETTINGS 4. DRPD:SELECT FAX Selects the ring pattern for fax calls. – DOUBLE RING – SHORT-SHORT-LONG – SHORT-LONG-SHORT – OTHER RING TYPE – NORMAL RING 5. INCOMING RING Sets whether the external telephone rings when the machine receives a voice call or fax, enabling you to answer the voice call.
Page 217
TX/RX SETTINGS 7. MANUAL/AUTO Sets whether the machine switches to the document receive mode after the external telephone rings for a specified length of time in the manual receive mode. The external telephone keeps ringing until someone answers the call manually. The machine switches to the document receive mode after the external telephone rings for a specified time.
ADDRESS BOOK SET. Setting Item Description 1. FAVORITES BUTTONS Registers destinations together with a combination of the scan and send settings for frequent use. (M1–M4: One- touch keys 01 to 04 are used for this feature.) Registers fax numbers. 1. NAME Registers the recipient’s name (max.
Page 219
ADDRESS BOOK SET. E-MAIL Registers e-mail addresses. 1. NAME Registers the recipient’s name (max. 16 characters, including spaces). 2. E-MAIL ADDRESS Registers the recipient’s e-mail address (max. 120 digits). 3. IMAGE FORMAT Sets the file format for the file attached to e-mail message. –...
Page 220
ADDRESS BOOK SET. 3. DIVIDE INTO PAGES Sets if multiple images are sent as separate files or as a single file. Sends multiple images as a single file without dividing them. Separates multiple images and send them as separate files. 4.
Page 221
ADDRESS BOOK SET. 7. DIVIDE INTO PAGES Sets if multiple images are sent as separate files or as a single file. Sends multiple images as a single file without dividing them. Separates multiple images and send them as separate files. 8.
Page 222
ADDRESS BOOK SET. 6. IMAGE FORMAT Sets the file format. – PDF – TIFF (B&W) – PDF (COMPACT) – JPEG 7. DIVIDE INTO PAGES Sets if multiple images are sent as separate files or as a single file. Sends multiple images as a single file without dividing them. Separates multiple images and send them as separate files.
Page 223
ADDRESS BOOK SET. 3. OPTIONAL Sets the optional settings for sending faxes. SETTING The optional setting is not set. The optional setting is set. 1. ECM Selects whether to use ECM (Error Correction Mode). – ON – OFF 2. TX SPEED Selects the transmission speed.
Page 224
ADDRESS BOOK SET. Registers FTP addresses. 1. NAME Registers the recipient’s name (max. 16 characters, including spaces). 2. HOST NAME Registers the name of the file server (max. 120 characters). 3. FILE PATH Registers the path to the file server (max. 120 characters). 4.
Page 225
ADDRESS BOOK SET. 3. CODED SPD DIAL Registers the destinations for coded dial codes. Up to 177 destinations can be registered. (See “Storing/Editing One- Touch Keys/Coded Dial Codes,” on p. 4-27.) Registers fax numbers. 1. NAME Registers the recipient’s name (max. 16 characters, including spaces).
Page 226
ADDRESS BOOK SET. E-MAIL Registers e-mail addresses. 1. NAME Registers the recipient’s name (max. 16 characters, including spaces). 2. E-MAIL ADDRESS Registers the recipient’s e-mail address (max. 120 digits). IFAX Registers I-fax addresses. 1. NAME Registers the recipient’s name (max. 16 characters, including spaces).
ADDRESS BOOK SET. 3. FILE PATH Registers the path to the file server (max. 120 characters). 4. LOGIN NAME Registers the login name to access the file server (max. 24 characters). 5. PASSWORD Registers the password to access the file server (max.
Page 228
PRINTER SETTINGS 3. COPIES Sets the number of documents printed. (1-999) 4. 2-SIDED PRINTING Sets whether to activate two-sided printing. – OFF – ON 5. PRINT QUALITY Sets the image quality, density or toner saving mode for printing. 1. IMAGE REFINEMENT Sets whether to print smoothly the jagged outlines of characters and graphics.
Page 229
PRINTER SETTINGS 8. ERROR TIME OUT Sets the length of time before the machine returns an error when no data is received from the computer. Sets the error time out period. (5SEC–300SEC) The error time out is off. 9. INIT. PRINTER SET Restores all <PRINTER SETTINGS>...
Page 230
PRINTER SETTINGS 1. UNIT OF Selects the unit of measurement to specify a custom paper MEASURE size. – INCHES – MILLIMETERS 2. X DIMENSION Specifies the horizontal size of the custom paper. (05.00–14.00" (127–356 mm)) 3. Y DIMENSION Specifies the vertical size of the custom paper. (03.00–08.50"...
TIMER SETTINGS Setting Item Description 1. DATE&TIME SETTING Sets the current date and time. (See “Set Up the Machine,” in the Quick Start Guide.) 2. TIME ZONE SETTING Sets the time zone of your machine’s location. (See “Setting Time Zone,” on p. 1-17.) 3.
ADJUST./CLEANING Setting Item Description 1. TRANS. ROLR CLEAN Cleans the transcription roller. (See “Transcription Roller,” on p. 12-7.) 2. DRUM CLEANING Cleans the drum. (See “Drum Unit,” on p. 12-8.) 3. FIX.UNIT CLEANING Cleans the fuser roller. (See “Fuser Roller,” on p. 12-2.) 4.
Page 233
ADJUST./CLEANING 8. SPECIAL MODE S Sets whether to reduce the waiting time for the next printout. When you change the paper size after continuous printing, the machine may take a while to start the next printing. Does not reduce the waiting time next set of printout. (default) SPEED PRIORITY Reduces the waiting time to start the next set of printout.
Page 234
ADJUST./CLEANING 10.BACK EDGE MODE Sets whether to prevent back edge of paper from smudging. – OFF – ON 11.LARGE PAPER MODE Sets whether to improve toner fix on large-sized paper. – OFF – ON 12.AUTO ADF DRTY ADJ Sets whether to activate smudge (due to dust or dirt) reduction during printing.
REPORT SETTINGS Setting Item Description 1. SETTINGS Sets the report functions. (See Chapter 7, “Reports and Lists,” in the Advanced Operation Guide.) 1. TX REPORT Sets whether the transmission report prints out. PRINT ERROR ONLY Prints a report only when a transmission error occurs. REPORT WITH TX Sets whether to print the first page of the document under IMAGE...
Page 236
REPORT SETTINGS 2. LIST PRINT Prints reports/lists. 1. ACTIVITY REPORT Prints the transaction report (max. last 40 transactions) manually. 2. SPEED DIAL LIST Prints the list of destinations registered in Address Book. – 1. 1-TOUCH LIST – 2. CODED DIAL LIST –...
SYSTEM SETTINGS Setting Item Description 1. SYS. MANAGER INFO Sets the system manager information to protect the contents of <SYSTEM SETTINGS>. Once the system manager ID and system password is set, they must be entered every time you access the <SYSTEM SETTINGS> menu. 1.
Page 238
SYSTEM SETTINGS 2. COPY Sets the limit for copies. 1. RESTRICT Sets if the copy limit is used. COPY – OFF – ON 2. COPY LIMIT Sets page limits for from 0 to 999,999 pages. 3. SCAN Sets the limit for scans. 1.
Page 239
SYSTEM SETTINGS 2. PAGE TOTALS Displays, clears, and prints counter information. 1. VIEW PAGE TOTALS Displays how much paper was used by each department. – 1. TOTAL PRINT – 2. COPY – 3. SCAN – 4. RESTRICT CLR SCAN – 5. PRINT 2.
Page 240
SYSTEM SETTINGS 2. IP ADDRESS Registers a fixed IP address to the machine. (See “Set the Machine for Network Usage,” in the Quick Start Guide.) 3. SUBNET MASK Registers a fixed subnet mask to the machine. 4. GATEWAY Registers a fixed gateway address to the machine. ADDRESS 5.
Page 241
SYSTEM SETTINGS 8. RAW SETTINGS Sets whether to use RAW as the print application. Enables to use RAW. 1. USE Sets whether to use bi-directional communication. BIDIRECTIONAL – ON – OFF Disables to use RAW. 9. USE PASV MODE Sets the PASV mode for FTP. –...
Page 242
SYSTEM SETTINGS 14.SET IP ADD RANGE Sets whether to restrict the range of IP addresses. Disables restriction of IP address of computers. Enables restriction of IP address of computers from which data (print/fax jobs) can be sent to the machine. 1.
Page 243
SYSTEM SETTINGS 2. SMB SETTINGS Sets the SMB settings to use the machine on a NetBIOS network. 1. USE SMB CLIENT Sets if SMB client is used. SMB client is not used. SMB client is used. 1. SERVER Enters the NetBIOS name of the machine. 2.
Page 244
SYSTEM SETTINGS 4. DEDICATED PORT Sets or browses detailed information on the machine with a Canon printer driver or utility. – ON – OFF 5. ETHERNET DRIVER Specifies the type of network connection. 1. AUTO DETECT Selects the detection method of Ethernet driver.
Page 245
SYSTEM SETTINGS 7. E-MAIL/I-FAX 1. SMTP RX Sets whether to receive e-mail/l-faxes using the machine’s own SMTP receiving function. – OFF – ON 2. SMTP SERVER Registers the host name of the machine with the DNS server. 3. POP Sets whether to receive e-mail/l-faxes using a POP server. –...
Page 246
SYSTEM SETTINGS 6. COMMUNICATIONS Sets the fax, e-mail, and I-fax communication. 1. E-MAIL/I-FAX Sets the e-mail/I-fax communications. 1. MAX TX DATA SIZE Sets the maximum data size for outgoing e-mail messages and I-fax documents. If the e-mail message exceeds this data size limit, it is split up into several e-mail messages before being sent.
Page 247
SYSTEM SETTINGS 3. MEMORY RX Sets whether to set a period for memory reception. TIME Disables setting a period of memory reception. Enables setting a period of memory reception. – 1. MEM RX START TIME – 2. MEM. RX END TIME 7.
Page 248
SYSTEM SETTINGS 3. FAX DRIVER TX Sets whether to restrict sending faxes from a computer using the fax driver. – ON – OFF 4. CONFIRM FAX NO. Sets whether to confirm the entered fax numbers each time you send a fax. –...
Appendix Specifications General ● Type Personal Desktop ● Power Source 120 V-127 V, 60 Hz (Power requirements differ depending on the country in which you purchased the product.) ● Power Consumption Approx. 848 W (max.) ● Warm-up Time • imageRUNNER 1023N/1023iF Less than 16 sec.* •...
Page 251
General ● Dimensions • imageRUNNER 1023N/1023iF " (H) x 18" (D) x 20 " (W) (453 mm (H) x 457 mm (D) x 520 mm (W)) " (H) x 18" (D) x 20 " (W) (581 mm (H) x 457 mm (D) x 520 mm (W)) (with optional paper drawer) •...
Copier ● Scanning Resolution 600 dpi x 600 dpi ● Printing Resolution 1200 dpi enhanced x 600 dpi ● Magnification 1:1 ± 1.0%, 1:2.000, 1:1.290, 1:0.780, 1:0.640, 1:0.500 Zoom 0.500 - 2.000, 1% increments ● First Copy Time Platen glass: less than 8 sec. (LTR) ADF: less than 12 sec.
Page 253
Facsimile ● Modem Speed 33.6 Kbps Automatic fallback ● Transmission Speed Approx. 3 seconds/page* at 33.6 Kbps, ECM-JBIG, transmitting from the memory ● Fax Resolution FINE: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.7 lines/mm) PHOTO: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.7 lines/mm) SUPER FINE: 203 pels/in.
Telephone ● Connection External telephone/answering machine/data modem The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speed or lower, depending on telephone line conditions. Based on ITU-T Standard Chart No. 1, JBIG standard mode. 15-5...
Send Feature Scan Features ● Communication FTP (TCP/IP), SMB (TCP/IP) Protocol ● Data Format TIFF (B&W), PDF (B&W), JPEG (Color), PDF (Compact) (Color) ● Resolution 100 x 100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi, 300 x 300 dpi, 400 x 400 dpi, 600 x 600 dpi ●...
Cassette Feeding Module-N1 (Optional) ● Paper Feeding System 500 sheets x 1 drawer (21 lb bond (80 g/m ● Acceptable Paper » p. 3-1 Stock ● Power Source From the main unit ● Dimensions " (H) x 17 " (D) x 20 "...
Collate key 1-4 ADF 1-1, 2-6 COMMON SETTINGS 14-5 ADJUST./CLEANING 14-35 Components 1-1 Auto Clear Time 1-15 Contacting Your Local Authorized Canon Automatic document feeder 1-1 Dealer 13-20 Available Features ii Copy Features ix COPY key 1-3 Copy Ratio key 1-4...
Page 258
Daylight Saving Time 1-18 Favorites Buttons Delayed TX key 1-6 Using 4-25 Density Fax Features vii Copying 6-4 Fax Numbers Sending 4-5 Registering 4-28 Density key 1-4 Faxes Department ID Management 11-1 Receiving 5-1 After using the machine 11-2 Frame Erase key 1-4 Before using the machine 11-1 Front cover 1-2 Direct Sending 4-54...
Page 259
Jam Location indicator 1-3, 13-1 Numeric keys 1-4 Jams Using 4-12 Document 13-1 Paper 13-3 OK key 1-3 ON/OFF key 1-4 LCD 1-3 One-Touch Keys 1-6 Messages 13-6 Deleting 4-38 Standby Mode 1-7 Editing 4-35 Left cover 1-2 Registering 4-28, 4-33 Storing/Editing 4-27 Legal 3-1 Using 4-15...
Page 260
PAPER JAM message 13-3 Paper Select indicator 1-3 SCAN key 1-3 Paper Select key 1-4 Scan Settings 4-3 Pause key 1-6 Copying 6-3 Sending 4-3 PC Fax Feature xii Scanner Feature xi PC Faxing 9-1 Scanning 8-1 Platen glass 1-2, 2-4 Scanning area 1-2, 2-3 Power Failure 13-19 SEND key 1-3...
Page 261
Specifying Destinations 4-11 Two-Sided Stack bypass 1-2, 3-5 Sending 4-6 Extension 1-2 Two-Sided key 1-4 Slide guide 1-2 TX/RX SETTINGS 14-12 Stack bypass extension 1-2, 3-6 Standby mode Copy 1-7 USER DATA LIST 14-1 Scan 1-7 Printing 14-1 Send 1-7 Using Start key 1-4 Address Book key 4-21...
Page 262
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.