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Cisco IP Phone 7962 User Guide Call Operations Answering Calls To answer a call Lift handset or press Speaker button (if enabled) To answer a 2 incoming call on that same line, press Answer softkey (first call is automatically put on hold).
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Cisco IP Phone 7962 User Guide Transfer To send call to another number With a caller is on the line: Press Transfer softkey Enter the destination extension number You can speak privately before completing the transfer (optional) ...
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Cisco IP Phone 7962 User Guide Mute To turn mute ON and OFF While on call, press Mute button Mute LED turns solid red. To turn OFF: Press Mute button again iDivert To send or redirect calls to voice message system At the ringing phone: ...
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Cisco IP Phone 7962 User Guide Searching for staff To use personal and corporate directory and place calls to coworkers member in Directory Press Directories button Scroll down to Corporate Directory entry Use keypad to enter either first or last name, or extension number ...