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Brother MFC-J6520DW Basic User's Manual
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Brother MFC-J6520DW Basic User's Manual

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See also: Service Manual , User Manual
Basic User's Guide
MFC-J6520DW
MFC-J6720DW
Version 0
USA/CAN

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Summary of Contents for Brother MFC-J6520DW

  • Page 1 Basic User’s Guide MFC-J6520DW MFC-J6720DW Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) NOTE In Canada only Visa and MasterCard are accepted.

  • Page 5: Accessories And Supplies

    Telephone Line Cord LG3077001 (USA only) Basic User's Guide LEL905001 (English for USA and Canada) LEL905002 (French for Canada) LEK862001 (MFC-J6520DW) ® CD ROM for Windows & Mac LEK863001 (MFC-J6720DW) For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

  • Page 6: Usa And Canada

    SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS...

  • Page 7: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 8 PDF file / Brother print from OS X v10.7.x, 10.8.x and your iPhone, Solutions Center iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print This Guide provides details on how to use Google...

  • Page 9: Table Of Contents

    Viewing User’s Guides ..................2 How to access Guides for Advanced Features............4 ® Accessing Brother Support (Windows )..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 2.7" Touchscreen LCD ..................8 Basic Operations ................... 11 Changing the keyboard setting..............12 Shortcut Settings ....................13 Adding Copy Shortcuts..................
  • Page 10 Loading documents How to load documents ..................44 Using the ADF ....................44 Using the scanner glass ................45 Unscannable area ..................46 Sending a fax How to send a fax ....................47 Stop faxing.....................48 Setting scanner glass size for faxing .............49 Color fax transmission ...................49 Canceling a fax in process ................49 How to preview an outgoing fax ..............50 Transmission Verification Report..............51...
  • Page 11 Multi-line connections (PBX) ................. 69 External and extension telephones..............69 Connecting an external or extension telephone ..........69 Using external and extension telephones............70 Using a non-Brother cordless external telephone ......... 70 Using remote codes..................70 Dialing and storing numbers How to dial ......................72 Manual dialing ....................72...
  • Page 12 How to scan to a computer Before scanning....................85 ® Scanning a document as a PDF file using ControlCenter4 (Windows ) .....86 How to change the machine’s SCAN mode settings for PDF scanning ....89 How to scan a document as a PDF file using the Touchscreen ....91 ADF High Speed Mode scanning ..............92 Routine maintenance Replacing the ink cartridges ................93...
  • Page 13 Specifications General ......................187 Print media......................189 Fax........................191 Copy ........................192 PhotoCapture Center™ ..................193 PictBridge ......................194 Scanner ......................195 Printer ........................196 Interfaces ......................197 Network......................198 Computer requirements ..................199 Consumable items .....................200 Index...
  • Page 14 Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup PhotoCapture Center™: Printing photos from a Memory Storage memory card or USB Flash Volume Settings drive Automatic Daylight Saving Time...

  • Page 15: General Information

    Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features. Thank you for buying a Brother machine! Reading the documentation will help you Electrical Hazard icons alert you to make the most of your machine.

  • Page 16: Accessing The Advanced User's Guide And Software And Network User's Guide

    CD-ROM into your CD-ROM drive. Guide NOTE This Basic User’s Guide does not contain all If the Brother screen does not appear, go the information about the machine, such as to Computer (My Computer). (For how to use the advanced Fax, Copy, ®...
  • Page 17 (Macintosh) http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang2.dmg Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM  The complete Presto! PageManager drive. The following window will appear. User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

  • Page 18: How To Access Guides For Advanced Features

    Click Manuals on your model’s page to numbers on page i and on the CD-ROM. download the documentation.  Click Brother Support on the Top Menu. The following screen will appear: Web Connect Guide This Guide provides useful information about...

  • Page 19: Accessing Brother Support (Macintosh)

    PageManager, click Presto! PageManager.  To access the Brother Web Connect page, click Brother Web Connect.  To register your machine from the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...

  • Page 20: Control Panel Overview

    Chapter 1 Control panel overview The MFC-J6520DW and MFC-J6720DW have the same 2.7" Touchscreen LCD and Touchpanel This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used. NOTE Most of the illustrations in this User’s Guide show the MFC-J6720DW.
  • Page 21 General information 2 Touchpanel: Power On/Off The LEDs on the Touchpanel only light up when they are available for use. Press to turn on the machine.  Back Press to go back to the previous menu level. Press and hold down to turn off the machine.

  • Page 22: 2.7" Touchscreen Lcd

    Machine Reset. For more information, see Reset functions on page 136 and How to reset the machine on page 137. Lets you connect the Brother machine to an Internet service when you press c, and then press Lets you access Fax mode.
  • Page 23 General information 12 Faxes in memory LGR Copy Shortcuts You can see how many received faxes are in the memory You can quickly copy to Ledger or A3 size Press Print to print the faxes. paper using this preset menu. For details, When Fax Preview is set to Off.
  • Page 24 For more information, see Advanced User’s Guide: Checking the ink volume. Press to access the Ink menu. 2 Paper Type (MFC-J6520DW) See the selected paper type. Press to change the Paper Type setting if needed.

  • Page 25: Basic Operations

    General information Basic Operations 3 Paper Size (MFC-J6520DW) See the selected paper size. Press to change the Paper Size setting if Press your finger on the Touchscreen LCD to needed. operate it. To display and access all the screen menus and options, press d c or a b to 4 Receive Mode scroll through them.

  • Page 26: Changing The Keyboard Setting

    Chapter 1 Changing the keyboard Press a or b to display Setup Receive. setting You can choose the type of keyboard for the Touchscreen. Press (Settings). Press All Settings. Press a or b to display General Setup. Press Setup Receive. Press General Setup.

  • Page 27: Shortcut Settings

    General information Shortcut Settings Press a or b to display the available options for the setting, and then press the option you want to set. You can add the fax, copy, scan and Web Repeat steps f and g until you have Connect settings you use most frequently by chosen all the settings for this Shortcut.

  • Page 28: Adding Scan Shortcuts

    Chapter 1 Read the information on the Enter a name for the Shortcut using the Touchscreen, and then confirm it by keyboard on the Touchscreen. (For help pressing OK. entering letters, see Entering Text on page 186.) Enter the fax number using the dial pad Press OK.
  • Page 29 General information Do one of the following: Press (Shortcuts).  To enter an E-mail address manually, press Manual. Enter the Press where you have not added a E-mail address using the keyboard Shortcut. on the Touchscreen. (See Entering Text on page 186.) Press a or b to display Scan.

  • Page 30: Adding Web Connect Shortcuts

    Chapter 1 Review the settings you have chosen: Press (Shortcuts).  If you need to make more changes, return to step i. Press where you have not added a  If you are satisfied with your Shortcut. changes, press Save as Shortcut. Press a or b to display Web.

  • Page 31: Changing Shortcuts

    General information Changing Shortcuts Editing Shortcut Names You can change the settings in a Shortcut. You can edit a Shortcut name. NOTE Press (Shortcuts). You cannot change a Web Connect Shortcut. Press d or c to display the Shortcut you To change a Web Connect Shortcut, want to edit.

  • Page 32: Deleting Shortcuts

    Chapter 1 Deleting Shortcuts You can delete a Shortcut. Press (Shortcuts). Press d or c to display the Shortcut you want to delete. Press and hold the Shortcut until the options appear. NOTE You can also press Edit/Delete, and then press the Shortcut you want. Press Delete to delete the Shortcut that you chose in step c.

  • Page 33: Loading Paper

    When you load a different paper size in the tray, you must change the machine’s Paper Size setting at the same time. NOTE (MFC-J6520DW: See Paper Size (MFC-J6720DW) (MFC-J6520DW) on page 36.) For Tray #2 (lower tray), see Loading (MFC-J6720DW: See Paper Size and paper in paper tray #2 (MFC-J6720DW) Type (MFC-J6720DW) on page 36.)
  • Page 34 Chapter 2  When using Letter, A4, or smaller NOTE size paper If the paper support flap (1) is open, close If you are using Letter or A4, you do it, and then close the paper support (2). not have to extend the tray. If Tray #2 is extended, then extend Tray #1 and pull up the stopper.
  • Page 35 Loading paper Gently press and slide the paper length NOTE guide (1) to fit the paper size. Always make sure that the paper is not Make sure that the triangular mark (2) curled. on the paper length guide (1) lines up with the mark for the paper size you are To load paper in the tray, do one of the using.
  • Page 36 Chapter 2  When using Ledger, Legal, Folio NOTE or A3 size paper Be careful not to push the paper in too far; it may lift at the back of the tray and cause Gently put the paper into the feed problems.
  • Page 37 Loading paper While holding the paper tray in place, NOTE pull out the paper support (1) until it Before you shorten Tray #1, take the locks into place, and then unfold the paper out of the tray. Then shorten the paper support flap (2).

  • Page 38: Loading Smaller Paper (Photo, Photo L, Photo 2L Or Envelopes)

    Chapter 2 Loading smaller paper Do one of the following: (Photo, Photo L, Photo 2L or  If you load Photo L (3.5  5 in.)/(89  127 mm) in the envelopes) paper tray, lift up the Photo L stopper (1). Portrait orientation (5.8 ...
  • Page 39 Loading paper About envelopes Gently press the paper side guides to fit the paper size.  Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m  Some envelopes need margin settings to be set in the application you are using. Make sure you do a test print first before printing many envelopes.
  • Page 40 Chapter 2 Loading envelopes Put envelopes in the paper tray #1 with the address side down. If the envelope Before loading, press the corners and flaps are on the long edge, load the sides of the envelopes to make them as envelopes with the flap on the left, as flat as possible.

  • Page 41: Loading Paper In Paper Tray #2 (Mfc-J6720Dw)

    Loading paper Loading paper in paper If you have problems printing on envelopes with the flap on the short edge, tray #2 try the following: (MFC-J6720DW) Open the envelope flap. Put the envelope into the paper tray #1 NOTE with the address side down and the flap You can only use plain paper sizes Letter positioned as shown in the illustration.
  • Page 42 Chapter 2 Adjust the tray length, if needed: Gently press and slide the paper side guides (1) to fit the paper size. If you are  When using Ledger, Legal, or A3 loading Letter or A4 size paper, put it in size paper landscape position and lift up the Press the universal guide release...
  • Page 43 Loading paper Gently put the paper into the paper tray Gently adjust the paper side guides so print side down. they touch the sides of the paper stack.  When using Letter or A4 size paper Landscape orientation  When using Ledger, Legal or A3 size paper Portrait orientation NOTE...
  • Page 44 Chapter 2 Close the paper tray cover.  If you are using Letter or A4 size paper, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Slowly push the paper tray back into the machine.
  • Page 45 Loading paper Open the output paper tray cover and lift NOTE the A4/LTR stopper (1). If you are finished using Ledger, Legal or A3 size paper and want to use Letter or A4 size paper, take the paper out of the tray. Shorten the tray by pressing the universal guide release button (1).

  • Page 46: Loading Paper In The Manual Feed Slot

    Chapter 2 Loading paper in the Slide the manual feed slot paper guides to match the width of the paper you are manual feed slot going to use. You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on Ledger, A3, Legal, Folio, Letter, A4, Executive, A5, A6, envelopes,...
  • Page 47 Loading paper Load only one sheet of paper in the IMPORTANT manual feed slot with the side to be • DO NOT put more than one sheet of paper printed on face up. in the manual feed slot at any one time. ...
  • Page 48 Chapter 2 NOTE NOTE • DO NOT press the paper guides too tightly • Make sure printing has finished before you against the paper. Doing this may cause close the manual feed slot cover. the paper to fold. • When paper is placed in the manual feed •...

  • Page 49: Unprintable Area

    Loading paper Unprintable area The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on. For more information, see Software and Network User’s Guide: Print without a Border ®...

  • Page 50: Paper Settings

    Chapter 2 Paper settings Paper Size (MFC-J6520DW) You can use the following sizes of paper for Paper Type (MFC-J6520DW) copies: Letter, Legal, Ledger, A4, A5, A3, Executive and Photo (4"  6")/(10  15 cm). To get the best print quality, set the machine You can use the following sizes for printing for the type of paper you are using.

  • Page 51: Tray Use In Copy Mode (Mfc-J6720Dw)

    Press a or b to display will use for copies. Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Auto Tray Select will allow your machine Transparency, and press the to feed paper from either Tray #1 or Tray #2, option you want.

  • Page 52: Tray Use In Fax Mode (Mfc-J6720Dw)

    Press a or b to display Type (MFC-J6720DW) on page 36.) Tray Use: Fax.  When you print on Brother Photo paper, load one extra sheet of the same photo Press Tray Use: Fax. paper in the paper tray. An extra sheet has...

  • Page 53: Recommended Print Media

    DO NOT use the following kinds of paper: To get the best print quality, we suggest using • Damaged, curled, wrinkled, or the Brother paper in the table. irregularly shaped We recommend using 3M Transparency Film when you print on transparencies.

  • Page 54: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 11  17 in. (279.4  431.8 mm) Cut-Sheet Ledger 8 1/2  11 in. (215.9  279.4 mm) Yes Letter 11.7 ...
  • Page 55 Loading paper Paper orientation and capacity of the paper trays Paper size Paper types No. of sheets Paper Tray #1 <Landscape> Plain Paper Letter, Executive, A4 Inkjet Paper <Portrait> Glossy Paper, Photo Ledger, A3, Legal, Folio, A5, A6, Index Card Photo, Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, Envelopes, Transparencies...
  • Page 56 Chapter 2 Paper orientation using User Defined as the Paper Size in the printer driver User Defined Size Paper Orientation Paper Tray #1 When both of the following conditions are satisfied: Landscape  Width: 5.83 in. – 8.5 in. (148.0 mm – 215.9 mm) ...
  • Page 57 Up to 32 lb (Up to 120 g/m Envelopes Up to 20 mil (Up to 0.52 mm) 20 to 25 lb (80 to 95 g/m Transparencies – – BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 58: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1) and the ADF Document Output Support documents Flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 35 pages and feeds each sheet individually.

  • Page 59: Using The Scanner Glass

    Loading documents Place your document in the ADF, face IMPORTANT up, short edge first until the DO NOT leave a thick document on the Touchscreen shows ADF Ready. and scanner glass. If you do this, the ADF may you feel it touch the feed rollers. jam.

  • Page 60: Unscannable Area

    Chapter 3 Unscannable area Using the document guidelines on the left and top, place the document face down in the upper left corner of the The scannable area depends on the settings scanner glass. in the application you are using. The figures show the unscannable areas.

  • Page 61: Sending A Fax

    Sending a fax How to send a fax Do one of the following:  When Fax Preview is set to Off, The following steps show how to send a fax. press (Fax). Do one of the following to load your ...

  • Page 62: Stop Faxing

    Chapter 4 (Advanced User’s Guide) Press Fax Start. For more advanced fax-sending Faxing from the ADF operations and settings (see Advanced User’s Guide: Sending a  The machine starts scanning and fax). sending the document.  Contrast Faxing from the scanner glass ...

  • Page 63: Setting Scanner Glass Size For Faxing

    Sending a fax Setting scanner glass size for Color fax transmission faxing Your machine can send a color fax to machines that support this feature. When documents are A4 size, you need to set the Scan Size to A4. If you do not, the Color faxes cannot be stored in the machine’s bottom portion of the faxes will be missing.

  • Page 64: How To Preview An Outgoing Fax

    Chapter 4 How to preview an outgoing Description Enlarge the fax. You can preview a fax message before you Reduce the fax. send it. You must set Real Time Scroll vertically. Transmission and Polling RX to Off before you use this feature. Scroll horizontally.

  • Page 65: Transmission Verification Report

    Sending a fax Transmission Verification Press Report Setting. Report Press Transmission. You can use the Transmission Verification Press a or b to display On, On+Image, Report as proof that you sent a fax. This Off, Off+Image, Off2 or report lists the sender’s name or fax number, Off2+Image, and then press the option the time and date of the transmission, you want to set.

  • Page 66: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
  • Page 67 Receiving a fax To set the Receive Mode, follow the instructions: Press (Settings). Press All Settings. Press a or b to display Fax. Press Fax. Press a or b to display Setup Receive. Press Setup Receive. Press a or b to display Receive Mode. Press Receive Mode.

  • Page 68: Using Receive Modes

    Chapter 5 Using Receive Modes Manual Manual mode turns off all automatic Some Receive Modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring feature. change the Ring Delay before using these modes.

  • Page 69: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 70: Easy Receive

    Chapter 5 Press a or b to display Easy Receive. NOTE Even if the caller hangs up during the Press Easy Receive. pseudo/double-ringing, the machine will continue to ring for the set time. Press On (or Off). Press Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call.

  • Page 71: Fax Preview (Black & White Only)

    Receiving a fax Fax Preview Using Fax Preview (Black & White only) When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View]) How to preview a received fax Press View. The Touchscreen will display the fax list. You can view received faxes on the NOTE Touchscreen by pressing...
  • Page 72 Chapter 5 How to print a fax Press the Touchscreen or Touchpanel to perform the following operations. Press (Fax). Description Enlarge the fax. Press (Received Faxes). Reduce the fax. Press the fax you want to view. Scroll vertically. Scroll horizontally. Press Rotate the fax clockwise.

  • Page 73: Turning Off Fax Preview

    Receiving a fax Turning off Fax Preview How to print all faxes in the list Press (Fax). Press (Settings). Press (Received Faxes). Press (Fax Preview). Press Print/Delete. Press Off. Do one of the following: Press Yes to confirm. To print all new faxes, press a or b to ...

  • Page 74: Using Pc-Fax

    To include a cover page, click Add Cover Page. Click File, then Print. The Print dialog box appears. NOTE Choose Brother PC-FAX as your You can also click the cover page icon printer, and then click Print. The to create or edit a cover page.

  • Page 75: Pc-Fax Receiving (Windows ® )

    Press model name.) ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive. If you choose Backup Print: On, the machine will also print the fax.

  • Page 76: Changing The Destination Pc

    PC. Make sure your PC is connected and turned on. For more information, see Software and Network User’s Guide: Receive Faxes Using Brother’s PC-FAX Receive ® Software (Windows • If you get an error message and the...

  • Page 77: Telephone Services And External Devices

    Distinctive Ring subscriber services that telephone company. Distinctive Ring is a some telephone companies offer. feature of your Brother machine that allows a Features like Voice Mail, Call Waiting, Call person with one line to receive fax and voice Waiting/Caller ID, RingMaster, answering...

  • Page 78: Distinctive Ring

    Distinctive Ring Do you have Voice Mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to...
  • Page 79 Receive Mode from D/R (Manual) to another Receive Mode while Distinctive Ring Press a or b to display Fax. is set to On. This ensures the Brother machine will only answer the Distinctive Ring Press Fax. number and will not interfere when your main telephone number is called.

  • Page 80: Voice Over Internet Protocol (Voip)

    Chapter 7  If you have questions about how to NOTE connect your machine to the VoIP If you turn off Distinctive Ring, you will see system, call your VoIP provider. Manual on the Settings screen. You will After you have connected your machine to need to set the Receive Mode again.

  • Page 81: Connecting An External Tad (Telephone Answering Device)

    Telephone services and external devices Connecting an external • If you do not subscribe to Distinctive Ring service: TAD (telephone You must plug your TAD into the EXT. answering device) jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the You may choose to connect an external telephone line.

  • Page 82: Connections

    Chapter 7 Connections Set your external TAD to four rings or fewer. (The machine's Ring Delay setting does not apply.) The external TAD must be plugged into the jack labeled EXT. Your machine cannot work Record the outgoing message on your correctly if you plug the TAD into a wall jack external TAD.

  • Page 83: Multi-Line Connections (Pbx)

    Telephone services and external devices External and extension Multi-line connections (PBX) telephones We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest Connecting an external or you ask the installer to connect the unit to the extension telephone last line on the system.

  • Page 84: Using External And Extension Telephones

    Using a non-Brother cordless telephones external telephone Using extension telephones If your non-Brother cordless telephone is connected to the machine’s EXT. jack and If you answer a fax call at an extension you typically carry the cordless handset telephone, you can make your machine...
  • Page 85 Telephone services and external devices Changing the remote codes NOTE The preset Fax Receive Code is l 5 1. The • If you are always disconnected when preset Telephone Answer Code is # 5 1. If accessing your external TAD remotely, try you want to, you can replace them with your changing the Fax Receive Code and own codes.

  • Page 86: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Dialing from the Address Book Manual dialing Load your document. Load your document. Press (Fax). Do one of the following:  When Fax Preview is set to Off, Press (Address Book). press (Fax). Do one of the following: ...

  • Page 87: Fax Redial

    Dialing and storing numbers Storing numbers Fax Redial If you are sending a fax automatically and the You can set up your machine to do the line is busy, the machine will redial once after following types of easy dialing: Address Book five minutes.

  • Page 88: Changing Or Deleting Address Book Names Or Numbers

    Chapter 8 Enter the first fax or telephone number Press a or b to display the number you using the keyboard on the Touchscreen want to change. (up to 20 digits). Press the number you want to change. Press OK. Do one of the following: If you want to store the second fax or telephone number, press Address 2.

  • Page 89: Making Copies

    Making copies How to copy Stop copying The following steps demonstrate a basic copy To stop copying, press operation. Do one of the following to load your document:  Place the document face up in the ADF. (See Using the ADF on page 44.) ...

  • Page 90: Copy Options

    Tray Select (MFC-J6720DW) Press a or b to display Plain Paper,  ADF HighSpeed Mode Inkjet Paper, Brother BP71, Other Glossy or Transparency, (Advanced User’s Guide) and then press the option you want to For information about changing the following set.

  • Page 91: Tray Select (Mfc-J6720Dw)

    Making copies ADF High Speed Mode Press a or b to display Paper Size. copying Press Paper Size. When copying multi-page Letter, A4, or Press a or b to display Letter, Legal, Executive size documents, you can print Ledger, A4, A5, A3, EXE or 4"x6", and multiple copies faster by placing the then press the option you want to set.

  • Page 92: Photocapture Center™: Printing Photos From A Memory Card Or Usb Flash Drive

    Network User’s Guide: Copy Photos from Media to a Computer. Using a memory card or USB Flash drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card,...

  • Page 93: Getting Started

    PhotoCapture Center™: Printing photos from a memory card or USB Flash drive Getting started Open the media slot cover. Firmly put a memory card or USB Flash drive into the correct slot. 1 USB Flash drive IMPORTANT The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard.
  • Page 94 Chapter 10 IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.

  • Page 95: Print Images

    PhotoCapture Center™: Printing photos from a memory card or USB Flash drive Print Images Read and confirm the displayed list of options and do one of the following:  If you want to change the print View Photos settings, press Print Settings. (See Advanced User’s Guide: You can preview your photos on the PhotoCapture Center™...

  • Page 96: Photocapture Center™ Print Settings

    Chapter 10 PhotoCapture Center™ How to scan to a print settings memory card or USB Flash drive You can change the print settings for the next print operation. You can scan black & white and color These settings are temporary, and the documents to a memory card or USB Flash machine returns to its default settings drive.
  • Page 97 PhotoCapture Center™: Printing photos from a memory card or USB Flash drive Choose the settings for ADF High Speed Mode, Scan Type, Resolution, File Type, Scan Size, Scan Long Paper, File Name, Auto Crop and Remove Background Color as needed. NOTE •...

  • Page 98: How To Print From A Computer

    To print from a computer, you must install the printer driver. For more information, see Software and Network User’s Guide: Print. Install the Brother printer driver from the CD-ROM or Brother website. (See Quick Setup Guide.) From your application, choose the Print command.

  • Page 99: How To Scan To A Computer

    How to scan to a computer Before scanning To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work.

  • Page 100: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click...
  • Page 101 How to scan to a computer Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document.
  • Page 102 Chapter 12 Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 103: How To Change The Machine's Scan Mode Settings For Pdf Scanning

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 104 Chapter 12 Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

  • Page 105: How To Scan A Document As A Pdf File Using The Touchscreen

    ® ® Windows users only. (Windows Vista SP2 or later, Windows 7 and Windows For more information, see Software and Network User’s Guide: Scan Using Web Services from the Brother Machine ® ® ® (Windows Vista SP2 or greater, Windows...

  • Page 106: Adf High Speed Mode Scanning

    Chapter 12 ADF High Speed Mode scanning When scanning multi-page Letter, A4, or Executive size documents, you can scan faster by placing them face up, long edge first in the ADF. (See How to load documents on page 44.) Place your document in the ADF face up, long edge first. If you want to scan to a memory card or USB Flash drive, open the media slot cover and put the memory card or USB Flash drive in the correct slot.

  • Page 107: A Routine Maintenance

    Routine maintenance Replacing the ink IMPORTANT cartridges Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly Your machine is equipped with an ink dot recommend that you continue to use only counter.
  • Page 108 Press the lock release lever as shown to Turn the green release lever on the release the cartridge color indicated on orange protective packing (1) the Touchscreen. Remove the cartridge counterclockwise until it releases the from the machine. vacuum seal. Then remove the orange protective packing as shown.
  • Page 109 Routine maintenance Each color has its own correct position. NOTE Insert the ink cartridge in the direction of • If you replaced an ink cartridge, the the arrow on the label. Touchscreen may ask you to verify that it was a brand new one (for example, Black).

  • Page 110: Cleaning And Checking The Machine

    Cleaning and checking NOTE the machine In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the glass Cleaning the scanner to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area.

  • Page 111: Cleaning The Print Head

    To maintain good print quality, the machine times and the print has not improved, try will automatically clean the print head when installing a new Genuine Brother Brand needed. You can start the cleaning process replacement ink cartridge for each manually if there is a print quality problem.
  • Page 112 Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 113: Checking The Print Alignment

    Routine maintenance Checking the print alignment NOTE You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. Press NOTE When the print After the print alignment is not alignment is You can also press (Settings) and...

  • Page 114: Setting The Date And Time

    Setting the date and To enter the time, do one of the following: time  If you chose 12h Clock in step l, enter the time (in 12-hour format) The Touchscreen displays the date and time. using the keyboard on the If it is not current, re-enter it here.

  • Page 115: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 116 Scanning problems:  Scanning Difficulties on page 132  PhotoCapture Center™ Difficulties on page 132 Software and Network problems:  Software Difficulties on page 133  Network Difficulties on page 133  Data Entry Difficulties on page 134...

  • Page 117: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 118 (See Replacing the ink cartridges on page 93.) An ink cartridge is not installed correctly. If you are not using Genuine Brother Use a new Genuine Brother Innobella™ ink, the machine may not Innobella™ Ink Cartridge. If the error detect the ink cartridge.
  • Page 119 Troubleshooting Error Message Cause Action The other person or other person's Try to send or receive again. Disconnected fax machine stopped the call. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic(for VoIP).
  • Page 120 The ink absorber box or flushing box The ink absorber box or flushing box Ink Absorber Full is full. These components are will need to be replaced. Call Brother periodic maintenance items that may Customer Service or a Brother require replacement after a period of...
  • Page 121 Troubleshooting Error Message Cause Action One or more of the ink cartridges are Order a new ink cartridge. You can Ink Low near the end of their life. If one of the continue printing until the color ink cartridges is near the end of Touchscreen shows its life and someone is sending you a Cannot Print.
  • Page 122 Error Message Cause Action (MFC-J6520DW) The machine is out of paper, or paper Do one of the following: is not correctly loaded in the paper  Refill the paper in the paper tray, No Paper Fed tray. and then press OK on the (MFC-J6720DW) Touchscreen.
  • Page 123 Troubleshooting Error Message Cause Action The machine's memory is full. If a fax-sending or copy operation Out of Memory is in process: Press or Quit or Close and  wait until the other operations that are in process finish, and then try again.
  • Page 124 Error Message Cause Action The paper is jammed in the machine. Remove the jammed paper by Paper Jam [Front,Rear] following the steps in Printer jam or paper jam on page 116. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper.
  • Page 125 USB direct interface. USB device. turn the machine off and then on For more information, visit us at again. http://solutions.brother.com/. An ink cartridge has been installed in Check which ink cartridges are not Wrong Ink Color the wrong position. matched by color to their ink cartridge positions and move them to their correct positions.
  • Page 126 Wrong Paper in the tray. The paper orientation is not correct (MFC-J6720DW) for the paper size. (MFC-J6520DW: See Paper Size Wrong Paper (MFC-J6520DW) on page 36.) You did not set the paper guides in (MFC-J6720DW: See Paper Size the tray to the indicators for the paper...

  • Page 127: Error Animation

    Setup Guide: Set your Station ID.) ® (Windows Press to temporarily interrupt the Click (Brother Utilities), and then error. click the drop-down list and select your model name (if not already selected). Press (Settings). Click PC-FAX Receive in the left navigation bar, and then click Receive.

  • Page 128: Document Jam

    Document jam Make sure you have set PC-Fax Receive on the machine. (See PC-FAX ® Receiving (Windows ) on page 61.) Documents can jam in the ADF unit if they are If faxes are in the machine’s memory not inserted or fed correctly, or if they are too when you set up PC-Fax Receive, the long.
  • Page 129 Troubleshooting Document is jammed inside the ADF Removing small documents jammed unit in the ADF Take any paper that is not jammed out Lift the document cover. of the ADF. Insert a piece of stiff paper, such as Lift the document cover. cardstock, into the ADF to push any small paper scraps through.

  • Page 130: Printer Jam Or Paper Jam

    Printer jam or paper jam Pull out the jammed paper (1). (MFC-J6520DW) Locate and remove the jammed paper by following these steps. Unplug the machine from the AC power outlet. (MFC-J6520DW) Pull the paper tray #1 (1) completely out of the machine.
  • Page 131 Troubleshooting Lift the green Jam Clear Flap, and Open the Jam Clear Cover at the back remove the jammed paper. of the machine. Open the inside cover (1). Make sure you look carefully inside the machine above and below the green Jam Clear Flap for any pieces of paper.
  • Page 132 Close the inside cover and Jam Clear IMPORTANT Cover. Make sure the covers are closed • If the paper is jammed under the print completely. head, unplug the machine from the power source, and then move the print head to take out the paper.
  • Page 133 Troubleshooting Make sure you look carefully inside (1) Put the paper tray firmly back in the for any pieces of paper. machine. (MFC-J6520DW) (MFC-J6720DW)
  • Page 134 Additional paper jam clear operations Gently close the scanner cover using the finger holds on each side. Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Move the print head (if necessary) to take out any paper remaining in this area.
  • Page 135 Troubleshooting Gently close the scanner cover using Put only one sheet of Letter or A4 size the finger holds on each side. thick paper, such as glossy paper, in Landscape position in the manual feed slot. Push the paper into the manual feed slot.

  • Page 136: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 137 Troubleshooting Printing Difficulties (continued) Difficulty Suggestions No printout. If old, unprinted data remains in the printer driver spooler, it will prevent new jobs from printing. Open the printer icon and delete all data as follows: (continued) ® ® (Windows XP and Windows Server 2003) Click Start/Printers and Faxes.

  • Page 138: Print Quality Difficulties

    Make sure that your ink cartridges are fresh. The following may cause ink to clog: The expiration date written on the cartridge package has passed. (Genuine  Brother Innobella™ ink cartridges stay usable for up to two years if kept in their original packaging.) ...
  • Page 139 Be sure to check the front and back of the paper. Place the glossy surface glossy photo paper. (printing surface) face down. (See Paper Type (MFC-J6520DW) on page 36.) If you use glossy photo paper, make sure that the paper type setting is correct.

  • Page 140: Paper Handling Difficulties

    (See Advanced User’s Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 141: Printing Received Faxes

    (See Paper Size (MFC-J6520DW) on page 36.) Turn on Auto Reduction. (See Advanced User’s Guide: Printing a reduced incoming fax.)
  • Page 142 Telephone Line or Connections Difficulty Suggestions Dialing does not work. Check all line cord connections. Make sure the telephone line cord is plugged into (No dial tone) the telephone wall jack and the LINE jack inside the machine. (Canada only) Change the Tone/Pulse setting. (See Quick Setup Guide.) Send a manual fax by pressing Hook and dialing the number.

  • Page 143: Receiving Faxes

    If your Brother machine is on a line with the Distinctive Ring subscriber service, see Distinctive Ring on page 64. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.

  • Page 144: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD (telephone answering device) on page 67.)

  • Page 145: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 146: Scanning Difficulties

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click ® starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.

  • Page 147: Software Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.
  • Page 148 (Windows installed. If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it, and then install the Brother software.

  • Page 149: Dial Tone

    Press a or b to display needed. Initial Setup. To improve compatibility with most Press Initial Setup. VoIP services, Brother recommends changing the compatibility setting to Press a or b to display Dial Tone. Basic(for VoIP). Normal sets the modem speed at Press Dial Tone.

  • Page 150: Machine Information

    Your machine’s firmware version will  Faxes in memory appear on the Touchscreen. 4 All Settings You can restore all settings to the factory Press settings. Brother strongly recommends performing this procedure before handing over or disposing of the machine.

  • Page 151: How To Reset The Machine

    Troubleshooting NOTE Unplug the interface cable before you choose Network or All Settings. How to reset the machine Press (Settings). Press All Settings. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset.

  • Page 152: C Settings And Features Tables

    Settings and features tables Using the Settings Memory Storage Tables Even if there is a power failure, you will not lose your menu settings because they are Your machine’s Touchscreen LCD is easy to stored permanently. Temporary settings set up and operate. All you have to do is (such as Overseas Mode) will be lost.

  • Page 153: Settings Tables

    Lets you configure the Wi-Fi TCP/IP TCP/IP protocol. — — You can configure your WLAN Assistant wireless network settings using the Brother CD-ROM. — — You can manually Setup Wizard configure your print server for a wireless network. — —...
  • Page 154 Page — — Sets the size of paper in Letter* the paper tray. Legal (Paper Size) Ledger (MFC-J6520DW) 4"x6" — Sets the type of paper in Paper Type Plain Paper* the paper tray #1. Inkjet Paper (Tray #1) Brother BP71...
  • Page 155 Lets you check the Ink Volume available ink volume. — Sets the type of paper in Paper Type Plain Paper* the paper tray. (MFC-J6520DW) Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of paper in Paper Size Letter* the paper tray.
  • Page 156 General Setup Tray Setting Tray #1 Paper Type (Options) the paper tray #1. (Continued) (MFC-J6720DW) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Sets the size of paper in Paper Size (Options) the paper tray #1. Letter* Legal Ledger 4"x6"...
  • Page 157 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. General Setup Volume Ring (Continued) Med* High Adjusts the volume of the Beep sounds when you press Low* the Touchscreen or Touchpanel. High Adjusts the speaker Speaker volume.
  • Page 158 Level1 Level2 Level3 Options Descriptions Page Choose the Receive Setup Receive Receive Mode Fax Only* Mode that best suits your Fax/Tel needs. External TAD Manual Sets the number of rings Ring Delay before the machine answers in Fax Only or Fax/Tel mode.
  • Page 159 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Choose the initial setup Report Setting Transmission for the Transmission (Continued) On+Image Verification Report. Off* Off+Image Off2 Off2+Image Sets the interval for the Journal Period Journal Period automatic printing of the Time Fax Journal.
  • Page 160 Level1 Level2 Level3 Options Descriptions Page Uses the telephone Miscellaneous Distinctive Distinctive (Options) company’s Distinctive (Continued) Ring subscriber service to register the ring pattern with the machine. Off* Ring Pattern (Options) 1*/2/3/4 Set up your 3-digit area Area Code code only if you do not (USA only) dial it within your own area code.
  • Page 161 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 162 [000-255] See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 163 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 164 MAC address. See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 165 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 166 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 167 32 characters) See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 168 Off* See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 169 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 170 All Settings (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports Transmission reports. — — Address Book — — Fax Journal — — User Settings — — Network Configuration — — WLAN Report — —...
  • Page 171 Settings and features tables Level1 Level2 Level3 Options Descriptions Page You can reset all the Initial Setup Reset Machine Reset machine’s settings that (Continued) you have changed, such as Date and Time and Ring Delay. (MFC-J6720DW) icon will be restored to the Home screen.

  • Page 172: Features Tables

    Features tables Fax (When Fax Preview is Off.) Level1 Level2 Level3 Options Descriptions Page Redial (Pause) — — — Redials the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen.
  • Page 173 Settings and features tables Level1 Level2 Level3 Options Descriptions Page — You can choose a number Call History Outgoing Call Apply from the Outgoing Call Edit Add to history and then send a Address Book fax to it, add it to the Delete Address Book, or delete —...
  • Page 174 Level1 Level2 Level3 Options Descriptions Page — Sets up your machine Options Polled TX with a document to be (Continued) Off* retrieved by another fax machine. — Sets up your machine to Polling RX poll another fax machine. Off* — If you are having difficulty Overseas Mode sending faxes overseas,...
  • Page 175 Best copy. — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy Transparency (MFC-J6720DW, when Tray #2 is selected in Tray Select.) Plain Paper See Advanced User’s Guide.
  • Page 176 Level1 Level2 Level3 Options Descriptions Page — Choose the paper size Options Paper Size Letter* that matches the paper in (Continued) Legal the tray. Ledger 4"x6" (MFC-J6720DW, when Tray #2 is selected in Tray Select.) Letter* Legal Ledger — Choose the tray that will Tray Select Tray #1 be used for Copy mode.
  • Page 177 Settings and features tables Level1 Level2 Level3 Options Descriptions Page — Adjusts the density of Options Density copies. (Continued) — You can choose to stack Stack/Sort Stack* or sort multiple copies. Sort — You can make N in 1, Page Layout Off(1in1)* 2 in 1 ID, 1 to 2, or Poster 2in1(Portrait)
  • Page 178 Level1 Level2 Level3 Options Descriptions Page — You can choose the Options 2-sided Copy Off* 2-sided print settings. — Portrait (Continued) Long Edge Flip — Landscape Long Edge Flip — Portrait Short Edge Flip — Landscape Short Edge Flip Advanced Normal* 2-sided 1 2-sided 2...
  • Page 179 167.) PageManager is — Saves the current settings downloaded for Save as as a shortcut. Shortcut Macintosh users. See Accessing Brother Support (Macintosh) on page 5.) (For more Configure the detailed to File* PC Select Options information, see settings.
  • Page 180 Level1 Level2 Level3 Options Descriptions Page — — Choose the address of to E-mail Address Book the recipient from the Server address book. (Available after — — Manually enter the Manual IFAX is address of the recipient. downloaded) (For details, see Configure the detailed Options the Options...
  • Page 181 Settings and features tables Options (for to OCR) Level1 Level2 Options Descriptions Page If you want to use the Options Set with Touch Off(Set with Touchscreen to change the Panel Computer)* machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
  • Page 182 Options (for to File, to Image or to E-mail) Level1 Level2 Options Descriptions Page If you want to use the Options Set with Touch Off(Set with Touchscreen to change the Panel Computer)* machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
  • Page 183 Settings and features tables Level1 Level2 Options Descriptions Page Change the amount of Options Remove Background Off* background color that is Color (Continued) removed. Medium High See Software and Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 184 Options (for to Media) Level1 Level2 Options Descriptions Page You can scan Letter, A4 or Options ADF High Speed Mode Executive documents faster by Off* placing them long side edge first in the ADF. You can choose the scan type Scan Type Color* for your document.
  • Page 185 Settings and features tables Level1 Level2 Options Descriptions Page Change the amount of Options Remove Background Off* background color that is Color (Continued) removed. Medium High You can save your scan Set New Default settings as the default settings. You can restore all settings to Factory Reset the original factory default settings.
  • Page 186 Level1 Level2 Options1 Descriptions Page You can choose the scan size Options Scan Size Letter* for your document. (Continued) Legal Ledger 4"x6" Business Card (3.5x2.4inch) You can scan a long document Scan Long Paper using the ADF. Off* You can save your scan Set New Default settings as the default settings.
  • Page 187 Settings and features tables Level1 Level2 Options1 Descriptions Page (If you choose the You can choose the file format Options File Type Color option in the for your document. (Continued) Scan Type setting) PDF* JPEG (If you choose the B&W option in the Scan Type setting) PDF* TIFF...
  • Page 188 Photo Level1 Level2 Level3 Options Descriptions Page For more You can print a thumbnail Index Print Print Index Print Settings information, see page. Sheet the Print Settings on page 178. For more You can print an Print Photos Print Settings information, see individual image.
  • Page 189 Settings and features tables Level1 Level2 Level3 Options Descriptions Page You can print ID photos ID Photo Print Select ID Pho 2x2inch Print Settings (For more for your resume, passport to Size 25x36mm information, see and so on. the Print Settings 35x45mm on page 179.) 36x51mm...

  • Page 190: Print Settings

    (Does not appear Photo* when DPOF Print is chosen.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* — — Choose the paper size. Paper Size 4"x6"* 5"x7" Letter Ledger (When Letter or —...
  • Page 191 Settings and features tables Option1 Option2 Option3 Option4 Descriptions Page — — Adjusts the contrast. Contrast (Does not appear when Enhance is chosen.) Adjusts the hue of the Color Enhance Color Enhance White Balance white areas. (Does not appear (Options) when Enhance is chosen.) Off*...
  • Page 192 Descriptions Page — — Choose the paper type. Paper Type Plain Paper* Inkjet Paper Brother BP71 Other Glossy — — Choose the paper size. Paper Size Letter* See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 193 DROPBOX — — published. FACEBOOK — — PICASA WEB — — ALBUMS™ — — ® FLICKR Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 194 LGR Copy Shortcuts Level1 Level2 Option1 Option2 Descriptions Page Choose the Copy Ledger 2in1 Options Quality Normal* resolution for the next Ledger* Best copy. Letter i Ledger Displays the available Paper Type Plain Paper paper type. Ledger i Letter Sets the size of paper in Paper Size Ledger* Letter + Note(L)
  • Page 195 Settings and features tables (Shortcuts) Level1 Level2 Level3 Options Descriptions Page For more You can change the Add Shortcut Copy ADF HighSpeed information, see settings in the Copy Mode Options in Copy Options. Quality on page 161. Paper Type Paper Size Tray Select (MFC-J6720DW) Enlarge/Reduce...
  • Page 196 Level1 Level2 Level3 Options Descriptions Page Sets the resolution for Add Shortcut Fax Resolution Standard* outgoing faxes. (Continued) (Options) Fine S.Fine Photo Changes the lightness or Contrast Auto* darkness of faxes you Light send. Dark Adjusts the scan area of Glass Scan Size Letter* the scanner glass to the...
  • Page 197 Settings and features tables Level1 Level2 Level3 Options Descriptions Page You can scan a black & Add Shortcut Scan to File PC Select white or a color document (Continued) into your computer. You can have your text to OCR PC Select document converted to an editable text file.
  • Page 198 Level1 Level2 Level3 Options Descriptions Page — Lets you connect the Add Shortcut ® SKYDRIVE Brother machine to an (Continued) — Internet service. GOOGLE — Web services may have DRIVE™ been added and/or — ® service names may have EVERNOTE...
  • Page 199 Settings and features tables (Wi-Fi Setup) NOTE ® After the Wi-Fi is set up, you cannot change the settings from your Home screen. Change the settings for Wi-Fi in the Settings screen. Level1 Level2 Level3 Options Descriptions Page — — You can manually Setup Wizard configure your print server...

  • Page 200: Entering Text

    Entering Text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE • To change between lowercase or uppercase, press • You can change the keyboard setting of the Touchscreen. (For more information, see Changing the keyboard setting on page 12.) Inserting spaces To enter a space, press Space.

  • Page 201: Specifications

    Specifications General NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. Printer Type Inkjet Piezo with 420 nozzles  1 Print Head Black: Piezo with 420 nozzles  3 Color: Memory Capacity 128 MB LCD (Liquid Crystal 2.7 in.
  • Page 202 (433 mm) (433 mm) 24.2 in. 24.2 in. (615 mm) (615 mm) Weight (MFC-J6520DW) 31.5 lb (14.3 kg) (MFC-J6720DW) 36.4 lb (16.5 kg) Noise Level Sound Pressure Operating: 50 dB(A) (Maximum) 50 to 95 F (10 to 35 C) Temperature Operating: 68 to 91 F (20 to 33 C)

  • Page 203: Print Media

    Specifications Print media Paper Tray #1 Paper Input  Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper and Transparency  Paper Size (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4"  6")/(10  15 cm), Photo L (3.5"...
  • Page 204 Paper Input Manual Feed Slot (Continued)  Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper , Transparency and Envelopes  Paper Size (Landscape) Letter, Executive, A4 (Portrait) Ledger, A3, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4"  6")/(10  15 cm), Photo L (3.5"...

  • Page 205: Fax

    Specifications Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback 33,600 bps Scanning Width 10.7 in. (272 mm) (Ledger) Printing Width 10.76 in. (273.4 mm) (Ledger) Gray Scale B&W: 8 bit (256 levels) Color: 24 bit (8 bit per color/ 256 levels) Resolution Standard 203 ...

  • Page 206: Copy

    Copy Color/Black Yes/Yes Copy Width 10.76 in. (273.4 mm) Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  2400 dpi Resolution 2-sided  Paper Type: Plain paper  Paper Size: Letter, Ledger, A3, Legal, A4, A5, Executive When copying on Ledger size paper.

  • Page 207: Photocapture Center

    Specifications PhotoCapture Center™ Memory Stick Duo™ (16 MB - 128 MB) Compatible Media Memory Stick PRO Duo™ (256 MB - 32 GB) (Not available for music data with MagicGate™) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB)

  • Page 208: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...

  • Page 209: Scanner

    ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows XP, Windows Vista , Windows 7 and ® 8 (resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility). Windows...

  • Page 210: Printer

    Letter, A4, Ledger, A3, Legal, Folio, A5, Executive Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 40. When printing on Ledger size paper. For detailed specifications visit http://www.brother.com/.

  • Page 211: Interfaces

    Specifications Interfaces Use a USB 2.0 interface cable that is no longer than 16 feet (5 m). Use an Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct™) Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 212: Network

    See Computer requirements on page 199. ® (Windows ) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. (Macintosh) The latest Brother BRAdmin Light is available as a download from http://solutions.brother.com/.

  • Page 213: Computer Requirements

    (USB or Memory card) Network Media Access (LAN) Conditions: For the latest driver updates, visit us at For WIA, 1200  1200 resolution. Brother Scanner Utility enables to enhance up to 19200  19200 dpi. (in USA) http://www.brother.com/ Third party USB ports are not supported.

  • Page 214: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 215: Index

    ..........37 changing ..........74 using ADF ..........44 deleting ..........74 using scanner glass ......45 Group dial Cordless telephone (non-Brother) ... 70 changing ..........74 Custom Ringing ........64 setting up ..........73 Custom telephone features on a single using .............72 line ............
  • Page 216 Unable to Initialize .......111 Unable to Print ........111 Unable to Scan ........111 Help Wrong Paper ........112 Features tables ........158 Wrong Tray Setting ......112 Settings tables ........139 Extension telephone, using ......70 Touchscreen messages ..... 138 External telephone, connecting ....69 Ident-A-Call ..........
  • Page 217 Paper ........38 Receive Mode capacity ..........41 External TAD ........52 loading ........19 Fax Only ..........52 loading envelopes .........24 Fax/Tel ..........52 loading Photo and Photo L paper ..24 Manual ..........52 printable area ........35 Redial/Pause ........... 73 size ............36 Remote Setup size of document ........44...
  • Page 218 TAD (telephone answering device), Warranties are in the box external ..........52 Notice-Disclaimer ........iv connecting ........67 Web Shortcuts ........13 ® Receive Mode ........52 Windows recording OGM ........68 See Software and Network User’s Guide. Teen Ring ..........63 Wireless Network Telephone line See Quick Setup Guide and Software and connections ...........68...
  • Page 219 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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