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Dell PowerEdge 180AS User Manual
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Dell PowerEdge 180AS User Manual

Dell 1082ds/2162ds/4322ds remote console switch software user's guide
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Dell™ Remote Console Switch
Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better
use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury or death.
___________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
1082DS/2162DS/4322DS Remote Console Switch
Software User's Guide

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  • Page 1 WARNING: A WARNING indicates a potential for property damage, personal injury or death. ___________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. 1082DS/2162DS/4322DS Remote Console Switch...
  • Page 2 In no event shall Dell, the copyright holders, or the contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services;...

  • Page 3: Table Of Contents

    Contents Product Overview ....Features and Benefits ....Powerful Customization Capabilities .
  • Page 4 ..Customizing the Window Display ... . Adding a Remote Console Switch (Dell or Avocent) Accessing Your Remote Console Switch ..
  • Page 5 Modifying the Selected View on Startup ..Changing the Default Browser ... Managing Your Local Databases ... . Saving a Database .
  • Page 6 Stealth Connection ....Preemption Mode ....Virtual Media .

  • Page 7: Product Overview

    Product Overview The Dell™ Remote Console Switch (RCS) software is a cross-platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware platforms.

  • Page 8: Authentication And Authorization

    The RCS software is designed to be compatible with the Dell OpenManage™ IT Assistant Event Viewer, allowing system administrators to consolidate system event reports. You can enable Simple Network Management Protocol (SNMP) traps, configure target devices, and manage user databases.

  • Page 9: Video Viewer

    • PS/2 modules (Dell and Avocent modules available) • USB modules, including Virtual Media and Smart Card/Common Access Card (CAC) versions (Dell and Avocent modules available) • VT100 Serial modules (Avocent modules available) • True Serial modules (Dell and Avocent modules available) •...

  • Page 10: Operating Features

    NOTE: Dell SIP modules are supported on directly connected Avocent switches. Operating Features The RCS software features include target device naming, target device name displays, sorting, and IPv4 and IPv6 network address capabilities. Appendix B: Keyboard and Mouse lists the Explorer navigation shortcuts. Other components also support full keyboard navigation in addition to mouse operations.

  • Page 11: Sorting

    • The Explorer only shows the target devices listed in its database, with the name specified in the database. In other words, the Explorer does not talk to the switch to obtain target device information. • The Resync Wizard overwrites locally-defined target device names only if the switch target device name has been changed from the default value.
  • Page 12 Product Overview...

  • Page 13: Installation

    Installation Before you install the RCS software on a client computer, make sure that you have all the required items and that the target devices and RCS client computers are running the supported operating systems, browsers, and Java Runtime Environment. Supplied with the Software The software is shipped with appliances on a Remote Console Switch Software CD.
  • Page 14 • Microsoft Windows Vista Standard, Business with Service Pack 1, and Enterprise • Microsoft Windows 7 Home Premium and Professional • Netware 6.5 (32-bit) • Red Hat Enterprise Linux 4.0 and 5.0 with WS, ES, and AS • Solaris Sparc 10 (64-bit) •...

  • Page 15: Installing The Software

    Installing the Software The software can be installed on Microsoft Windows and Linux operating systems. Follow these instructions to install RCS software on the desired system. To install on a Microsoft Windows system: 1 Insert the RCS software CD-ROM into your CD-ROM drive. If AutoPlay is supported and enabled, the setup program will start automatically.

  • Page 16: Uninstalling The Software

    The uninstall wizard starts. Follow the on-screen instructions. Starting the Software To launch the software on Microsoft Windows systems: Select Start - Programs - Dell RCS software. The RCS software will launch. To launch the RCS software on Linux: Installation...

  • Page 17: Configuring Switches And Target Devices

    From the application folder (/usr/lib/Dell_Remote_Console_Switch_Software by default), enter the following command: ./Dell_Remote_Console_Switch_Software -or- From (/user/bin), enter the following link: ./Dell_Remote_Console_Switch_Software -or- If the product was installed in a directory other than the default, then execute the following command from a shell: <path>/Dell_Remote_Console_Switch_Software -or- If a desktop shortcut was created on installation, double-click the shortcut.
  • Page 18 You can configure user accounts using the RCS software or through the Remote Console Switch integrated Web interface. For more information see the Dell Remote Console Switch Installation and User’s Guide. To configure the Remote Console Switch, complete the following steps:...

  • Page 19: Web Interface Installation And Setup

    2 Select option 1 to set the port numbers. Type the port numbers you wish to use for the HTTP port and the HTTPS port. 3 If the values are correct for your network, type <Y> and press the <Enter> key. 4 At the local user station, input the target device names.
  • Page 20 NOTE: To use the Web interface, Java Runtime Environment (JRE) version 1.6.0_11 or higher must be installed on your computer. The KVM Switch will attempt to detect Java on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file with Java WebStart. NOTE: Once you have logged in to the web interface, you will not have to log in again when launching new sessions unless you have logged out or your session...

  • Page 21: Basic Software Operation

    Basic Software Operation The RCS software Explorer (which is called Explorer from here on) is the main GUI interface for the software. You can view, access, manage, and create custom groupings for all supported units. Viewing Your System in the Explorer When you start the software, the main Explorer window opens.
  • Page 22 Figure 3-1. Explorer Window 1 Menu bar: Allows you to access many of the features in the RCS software. 2 View Selector tabs: Contains four View Selector tabs for choosing the Explorer view. 3 Group Selector pane: Contains a tree view representing the groups that are available for the current View Selector tab.

  • Page 23: Customizing The Window Display

    Adding a Remote Console Switch (Dell or Avocent) In addition to the Dell Remote Console Switch, the RCS software can also be used to manage Avocent switches. Therefore, as part of the process of adding a Remote Console Switch to your RCS software database, you will be...
  • Page 24 add. Once a Remote Console Switch or Avocent switch is added, it appears in the Unit list. You may either manually add or discover a Remote Console Switch. You may add a unit with either an IPv4 or an IPv6 address. To add a new Remote Console Switch with an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu.
  • Page 25 4 Click Next. 5 You are prompted to indicate whether the Remote Console Switch has an assigned IP address or not. Click Yes and then click Next. 6 The Locate window appears. Type the hostname or IP address, the HTTP port, and the HTTPS port, and click Next.
  • Page 26 Figure 3-3. Configure Tiered Switches Dialog Box 10 When you reach the final page of the Remote Console Switch Wizard, click Finish to exit and return to the main window. Your Remote Console Switch should now appear in the Unit Selector pane. To add a new Remote Console Switch that does not have an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu.
  • Page 27 NOTE: The Remote Console Switch supports DHCP (Dynamic Host Configuration protocol) and static IP addressing. Dell recommends that IP addresses be reserved for each unit and that they remain static while the Remote Console Switch units are connected to the network.
  • Page 28 7 The Select Remote Console Switch window appears, prompting you to select the unit to add from the list of new Remote Console Switches that were found. Select the product and then click Next. 8 The Configuring Remote Console Switch window appears to indicate whether the IP information was successfully configured.
  • Page 29 To discover a Remote Console Switch: 1 Select Tools - Discover from the Explorer menu from the software. The Discover Wizard appears. Click Next to continue. 2 The Address Range page appears. Complete one of the following steps: If you are using IPv4 mode, select Use IPv4 address range, and type the range of IP addresses you wish to search on the network in the To Address and From Address boxes.
  • Page 30 Figure 3-6. Select Remote Console Switches to Add Dialog Box 6 Repeat step 5 for all Remote Console Switches you wish to add. Click Next to continue. 7 The Adding Remote Console Switches progress bar appears while the new switches are being added. Once all of the selected switches have been added to the local database, the Discover Wizard Completed page appears.

  • Page 31: Accessing Your Remote Console Switch

    Accessing Your Remote Console Switch When you click the Remote Console Switches tab in the software, you will see a list of the switches currently defined in the local database. To access a Remote Console Switch, you must first log into it by typing a username and password.
  • Page 32 -or- Right-click on a Remote Console Switch in the Unit Selector pane. A pop- up menu appears. Select Configure Remote Console Switch. -or- Click a Remote Console Switch in the Unit Selector pane and press <Enter>. 3 Cached login credentials are used if available. If not, a login prompt appears.

  • Page 33: Launching The Vnc Or Rdp Viewer

    Launching the VNC or RDP Viewer The RCS software supports user-defined Virtual Network Computing (VNC) and Remote Desktop Protocol (RDP) viewers. To launch either the VNC or RDP viewer, select the Server tab from the RCS software Explorer. Select a server from the units list, then click on either the VNC or RDP button at the bottom right of the screen.
  • Page 34 Figure 3-8. General Properties Tab for a Server 3 Type the name of the unit. Duplicate names are not allowed. 4 (Servers Only - Optional) Select the server type. If the selection is not in the drop-down list, type the name of the new server type in the text field. Once entered, the option becomes available in the drop-down list for future assignment.

  • Page 35: Server Network Properties

    Server Network Properties The Network tab lets you set a browser URL for that server if you want to launch a browser to the server’s web server instead of launching a Viewer session. To change network properties: 1 In the software, click the Server tab and then select an individual server in the Unit Selector list.

  • Page 36: Information Properties

    Click the Properties task button. -or- Right-click the unit and select Properties. The Properties dialog box appears. 3 Click the Network tab and type in the address of the Remote Console Switch. This field can contain an IP dot notation or a domain name. Duplicate addresses are not allowed and the field cannot be left blank.

  • Page 37: Server Connections Properties

    Right-click the unit and select Properties. The Properties dialog box appears. 3 (Optional) Click the Information tab and type a description of the unit. You can enter any information in the following fields. In the Description field, enter 0 to 128 characters. In the Contact field, enter 0 to 128 characters.

  • Page 38: Vnc Properties

    VNC Properties When you indicate a user-specified VNC application, you may include its command-line arguments. A selection of macros is available for placement in the command-line; this may be useful for automatic replacement of variables such as IP address, port number, user name and password. For VNC commands that do not provide their own GUI, such as those for computers ®...

  • Page 39: Rdp Properties

    menu. The RCS software will automatically replace these variables when the application runs. 9 Enable/disable the Launch in command window check box. When enabled, the user-specified VNC application will be launched from within an OS command window. 10 Click OK. RDP Properties When you indicate a user-specified RDP application, you may include its command-line arguments.

  • Page 40: Accessing A Server Via A Browser Window

    While the browser will connect to any URL, if the Browser Network property is set for the server, this feature is particularly applicable for servers configured with a service processor management interface, such as the integrated Dell Remote Access Card (iDRAC).

  • Page 41: General Options

    General Options To modify a custom field label: 1 Select Tools - Options from the Explorer menu. The Options dialog box appears. Figure 3-9. Options Dialog Box - Custom Field Labels 2 Select the field label you wish to modify and click the Modify button. The Modify Custom Field Label dialog box appears.

  • Page 42: Changing Directdraw Support (Windows Os Only)

    To view or change the default browser, complete the following steps: 1 Select Tools - Options from the Explorer menu. The General Options window opens. 2 Complete one of the following steps: • In the Browser field, select the Launch Default Browser check box to specify the default browser.

  • Page 43: Http/Https Options

    HTTP/HTTPS Options The Remote Console Switch and software use port 80 as the default HTTP port and port 443 as the default HTTPS port. You can change the default port numbers used in the HTTP/HTTPS Ports tab of the Options dialog box. 1 Select Tools - Options from the Explorer menu.

  • Page 44: Rdp Options

    5 Enable/disable the Launch in command window check box. When enabled, the user-specified VNC application will be launched from within an OS command window. 6 Click OK. RDP Options The software supports user-defined RDP viewers via the properties page. In the RDP tab you can search for a user-specific RDP application and you may include its command-line arguments.
  • Page 45 column headings Site and Department, which can be customized to suit your needs. See "Modifying Custom Field Names" on page 40. Folders are a way to create a customized organizational system for individual servers. For example, you might want to create a folder for critical servers or for remote servers. You may change the order and sorting of the Unit Selector list by clicking in the column header.

  • Page 46: Modifying Custom Field Names

    Figure 3-10. Sites View Tab Selected Modifying Custom Field Names Custom field names allow you to change the Site, Department, and Location column heading names that appear in the Group and Unit Selector panes in the software. This allows you to group Remote Console Switches and servers in ways that are meaningful to you.

  • Page 47: Creating Folders

    -or- Click the Properties task button. The Properties dialog box appears. 2 Click the General tab and select the drop-down list for Site, Department, or Location. If a name is not in the drop-down list, type the name you want in the text field. The name can be from 1 to 32 characters long. Names are not case sensitive and can consist of any combination of characters entered from the keyboard.

  • Page 48: Deleting And Renaming

    2 Select Edit - Assign from the Explorer menu. -or- Click the Assign To task button. -or- Right-click a unit and select Assign To. The Assign To dialog box appears. 3 Select the site, location, or folder category from the drop-down list. 4 Select the target from the list of available targets to which the unit can be assigned within the chosen category.
  • Page 49 1 Select the unit(s) you wish to delete from the Unit Selector pane. 2 Select Edit - Delete. -or- Press the <Del> key on your keyboard. A dialog box appears confirming the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box.

  • Page 50: Customizing The Explorer Window

    allowed. Duplicate names are not allowed, with two exceptions: department names can be duplicated across different sites and folder names can be duplicated across different levels. 4 Click OK to save the new name. Click Cancel to exit without saving changes. Customizing the Explorer Window The RCS software Explorer window can be resized at any time.

  • Page 51: Changing The Default Browser

    -or- Click Cancel to exit without saving changes. Changing the Default Browser You can specify which browser launches when viewing a server URL in a browser window. You have the option of using the default browser for your system, or you can select a specific browser to launch for that server. To change the default browser: 1 Select Tools - Options from the Explorer menu.

  • Page 52: Loading A Database

    While the database is being saved, no other activity is allowed, and all other windows must be closed. If other windows are open, a message will appear prompting you to either continue and close all open windows or quit and cancel the database save process.
  • Page 53 Address Site Department Location Description Contact Name Contact Phone # Comments Browser URL Telnet Port NOTE: The Address field only applies to Remote Console Switches and the Browser URL field only applies to servers. In the exported file, the Address field data will be empty for servers and the Browser URL field data will be empty for Remote Console Switches.
  • Page 54 Basic Software Operation...

  • Page 55: Using The Viewer

    Using the Viewer You can connect to a server in the Remote Console Switch system using the Viewer. The Viewer allows you full keyboard, monitor, and mouse control over a server. You can also scan through a customized list of servers by enabling individual servers to appear in the Thumbnail Viewer.
  • Page 56 Figure 4-1. RCS Software - Servers Tab To access a server: 1 Click the Servers tab in the Explorer. 2 Select a server in the Unit Selector pane. 3 Click the Connect Video task button. -or- Right-click on the server. A pop-up menu appears. Select Connect Video. -or- Double-click the server name.

  • Page 57: Interacting With The Server Being Viewed

    3 Click the Search button. The results appear in the Unit list. 4 Review the results of your search. -or- Click the Clear Results button to display the entire list again. Interacting With the Server Being Viewed Once you have connected to a server, you will see the desktop window of the server on your screen.

  • Page 58: Viewer Window Features

    Viewer Window Features Figure 4-2. Viewer Window 1 Menu bar: Access many of the features in the Viewer. 2 Accessed server desktop: Interact with your server through this window. Viewer Menu Bar Figure 4-3. Viewer Menu Bar 1 Thumbtack: Click to lock the menu bar in place. This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar.
  • Page 59 3 Toolbar Buttons: You may add up to 10 buttons to the tool bar. These buttons allow you to provide easy access to defined functions and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. 4 Connection Status Indicator: The connection status indicator indicates how the user is connected to the appliance for this server.

  • Page 60: Adjusting The Viewer

    Table 4-2. Smart Card Status Indicators Icon Description A smart card is not in the smart card reader, or a smart card reader is not attached. A smart card is in the smart card reader but has not been mapped. A smart card is mapped.
  • Page 61 Figure 4-4. Session Options Dialog Box - Toolbar Tab Setting the Toolbar Hide Delay Time Unless the Thumbtack button has been clicked, the toolbar will disappear when you remove the mouse cursor. You can change the interval between the removal of the mouse cursor and the disappearance of the toolbar by adjusting the Toolbar Hide Delay time.
  • Page 62 Expanding and Refreshing Your Viewer By default, there are three buttons that display on the Viewer toolbar that allow you to adjust the Viewer display. The first button allows you to set the Viewer to Single Cursor Mode. This allows you to use the mouse in the Viewer as if it was the mouse on the server.

  • Page 63: Adjusting The Viewer Resolution

    Press <Esc> to exit full screen mode and return to the desktop window. Adjusting the Viewer Resolution If Auto Scale is enabled, the display automatically adjusts when the Viewer window size changes during a session. When you access a channel using sharing, the display adjusts to match the input resolution selected by the primary user of that channel.

  • Page 64: Adjusting The Video Quality

    Adjusting the Video Quality The Viewer offers both automatic and manual video adjustment capability. Generally, the Automatic Video Adjustment will optimize the video for the best possible view. However, you may wish to alter the video for your specific needs. Use the slider bar for large adjustments. The Plus (+) and Minus (-) buttons are designed for fine-tuning adjustments.
  • Page 65 4 When finished, click Close to exit the Manual Video Adjust dialog box. Manual Video Adjust Dialog Box Options Figure 4-7. Manual Video Adjust Dialog Box NOTE: If you use the on-board web interface to launch the Viewer, the Manual Video Adjust dialog box will appear as shown above.

  • Page 66: Minimizing Remote Video Session Discoloration

    NOTE: Reducing the noise threshold to zero causes constant video refresh, high network usage, and a flickering video. Dell recommends that the noise threshold be set to the highest level that allows efficient system performance, while still being able to recover pixel colors over which the mouse cursor travels.

  • Page 67: Setting Mouse Scaling

    The Viewer allows you to select between five different mouse cursor options, set up mouse scaling, and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None. This will leave only one cursor on the screen, the remote cursor, and will simplify navigation.

  • Page 68: Minimizing Mouse Trailing

    4 Type the mouse scaling values you wish in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input ranges are 0.25 to 3.00. Minimizing Mouse Trailing During a remote video session, as the mouse moves on the screen, some pixels will remain discolored.

  • Page 69: Reducing Mouse Cursor Flickering

    NOTE: See the documentation included with your Windows operating system for specific instructions. Red Hat Linux: 1 Select the Mouse settings from the Desktop Controls. 2 Set Acceleration to 1.0. 3 Apply the changes and use the Align Local Cursor/Mouse button in the Viewer to resynchronize the mouse.
  • Page 70 can also specify a scan delay between thumbnails (Time Between Servers). During the delay, you will see the last thumbnail image for all servers in the scan sequence, though you won't be logged into any servers. An indicator light at the bottom of each frame displays the status of the server.

  • Page 71: Thumbnail View Status Indicators

    Accessing Scan Mode from the RCS Software Figure 4-10. RCS Software- Scanning Servers To access the Scan mode in the RCS software: 1 In the Explorer, select the Remote Console Switches, Servers, Sites, or Folders tab. 2 Select two or more servers in the Unit Selector pane by pressing the <Shift>...

  • Page 72: Navigating The Thumbnail Viewer

    Console Switch was not available), or because of some other reason. When the mouse pointer is placed on the red X a tool tip appears and indicates the reason for the failure. Setting up your Scanning Preferences To set scan preferences: 1 From the Thumbnail Viewer, select Options - Preferences.

  • Page 73: Using Macros To Send Keystrokes To The Server

    NOTE: The Enable menu item state can be toggled from checked (enabled) to unchecked (disabled) each time it is selected. NOTE: If a server is being accessed by a user, the Enable menu will be disabled for that server thumbnail. To pause or restart a scan sequence: From the Thumbnail Viewer, select Options - Pause Scan.
  • Page 74 Figure 4-11. Viewer Macro Menu Expanded - Windows Option Figure 4-12. Viewer Macro Menu Expanded - Sun Option Using the Viewer...

  • Page 75: Session Options - General Tab

    Table 4-3. Viewer Macro Menu Expanded - Linux Option Session Options - General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke, and the Background Refresh selection. The Keyboard Pass-through check box allows you to specify whether Keyboard Pass-through mode is enabled, or not.

  • Page 76: Screen Capturing

    Figure 4-13. Session Options - General Tab The Menu Activation Keystroke list (None, Pause, and F1-F12) allows you to select a keystroke that activates the toolbar. The Background Refresh check box allows you to specify whether background refreshing occurs. When this option is selected the Viewer is sent a constant stream of data from the device whether or not a change has occurred on the device.

  • Page 77: Session Sharing Options

    3 In the File Name field, type a file name and click Save. To copy a screen to the clipboard: In the Viewer, choose File - Capture to Clipboard. The image is saved to the clipboard and can be pasted into a document or image editing application. NOTE: The Capture to Clipboard function is not available in Linux.
  • Page 78 Secondary users may be either Active users who have the ability to input mouse and keyboard data, or Passive users who may not input mouse and keyboard data. If Automatic Sharing is enabled on the Remote Console Switch, Secondary Users do not need the permission of the Primary User to join the session. If a Primary user leaves the session, then the oldest Secondary user with Active user privileges will become the Primary user.

  • Page 79: Exclusive Mode

    • Right-click on the target device. Select Connect Video from the pop- up menu. • Select the target device and press Enter. When another user is viewing this target device, a message indicates that the target device is already involved in a KVM session. If connection sharing is enabled on the switch and your access rights (as compared with those of the primary user) allow it, you are prompted to either share or preempt the existing session.
  • Page 80 NOTE: Only the Primary user can request an Exclusive session. If other users are sharing at the time Exclusive Mode is requested, they are disconnected, regardless of the Primary users access level. To enable exclusive KVM sessions on a switch, complete the following steps: 1 Click the Appliances button in the Explorer.

  • Page 81: Stealth Connection

    Stealth Connection Administrators can connect to a target device in stealth mode to view the video output of a remote user undetected. When in stealth mode, the administrator does not have keyboard or mouse control over the target device. To enable stealth KVM sessions on a switch, complete the following steps: 1 Click the Appliances button in the Explorer.

  • Page 82: Preemption Mode

    • Click No to cancel the stealth request. A KVM session to the target device opens, and the administrator can view all video output of the target device while remaining undetected. If Stealth is not listed as an option, one of the following conditions exist: •...
  • Page 83 Table 4-4. Preemption Scenarios Current User Preempted by Preemption can be rejected Remote Administrator Remote Console Switch Administrator Local User Remote Administrator Local User Remote Console Switch Administrator Preemption of a Remote User by a Remote Administrator If a remote administrator attempts to access a server that is being accessed by a remote user, a message appears asking that the administrator wait while the user is informed that they will be preempted.

  • Page 84: Virtual Media

    • Double-click on the target device in the Unit list. • Select the target device, then click the Connect Video button. • Right-click on the target device. Select Connect Video from the pop- up menu. • Select the target device and press Enter. When another user is viewing this target device, a message indicates that the target device is already involved in a KVM session.

  • Page 85: Sharing And Preemption

    • To use virtual media on a given server, a Dell USB2 SIP, Dell USB2+CAC SIP, Avocent MPUIQ-VMC, DSAVIQ-PS2M, or DSAVIQ-USB2 module must be used to connect that server to the KVM.

  • Page 86: Launching Virtual Media

    For example, the KVM and virtual media sessions can be locked together. In this mode, when a KVM session is disconnected, so is the associated virtual media session. If the sessions are not locked together, the KVM session can be closed but the virtual media session remains active.

  • Page 87: Mapping Virtual Media Drives

    The virtual media interface consists of three main areas: the Floppy Drive section, the CD/DVD section, and the Status section. If the virtual media session is locked to a KVM session, there will be a locked icon at the top right of the virtual media client screen.

  • Page 88: Virtual Media Connection Status

    If you attempt to map too many drives (one DVD and one mass storage device) or too many drives of a particular type (more than one DVD or mass storage device), a message is displayed. If you still want to map a new drive, you must first unmap an existing mapped drive, then map the new drive.
  • Page 89 stopped when the screen saver starts, the appliance will close the associated virtual media session). However, closing a locked virtual media session will not close the corresponding KVM session. Mapped drive access - You can set the access mode for mapped drives to •...
  • Page 90 Closing a Virtual Media Session To close the Virtual Media window, complete the following steps: 1 Click Exit or X to close the window. 2 If you have any mapped drives, a message indicates that the drives will be unmapped. Click Yes to confirm and close the window or click No to cancel the close.
  • Page 91 Booting a Computer Using Virtual Media In many cases the virtual media feature can boot an attached computer from a device attached to the USB port on the switch. Most computers with a USB port can use virtual media; however, limitations in some USB media devices and the BIOS of some computers might prevent the computer from booting from a USB device attached to the Remote Console Switch.
  • Page 92 • Insert a USB 1.1 Hub between the USB2 cable and the target device and try booting again. • Contact the manufacturer of the target device for information on availability or plans of a BIOS revision that will support booting from a composite USB 2.0 device.

  • Page 93: A Appendix A: Updating Rcs Software

    Software For optimal operation of your system, ensure that you have the latest version of the RCS software available from Dell support website at dell.com/support. To update the RCS software: 1 Download the update file from the Dell support website - dell.com/support.
  • Page 94 Appendix A: Updating RCS Software...

  • Page 95: B Appendix B: Keyboard And Mouse

    Appendix B: Keyboard and Mouse Table B.1: Divider Pane Keyboard and Mouse Shortcuts Operation Description Navigates between the split-screens and gives focus to the last element that had focus. Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has the focus. Right or Down Moves the divider right if the divider has the focus.
  • Page 96 Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Description Enter Alternately collapses/expands the node that has focus. Only applies to nodes that have children. Does nothing if the node does not have children. Home Deselects the existing selection and selects the root node. Deselects the existing selection and selects the last node displayed in the tree.
  • Page 97 Table B.3: Keyboard and Mouse Operations for the Unit List Operation Description Shift + Mouse Deselects any existing selection and selects the range of rows Click between the current focus point and the row the mouse pointer is over when the mouse is clicked. Ctrl + Mouse Toggles the selection state of the row the mouse pointer is over Click...
  • Page 98 Appendix B: Keyboard and Mouse...

  • Page 99: C Appendix C: Tcp Ports

    Appendix C: TCP Ports The following table lists the functions performed by the Remote Console Switch and which ports are used. Table C-1. Ports Used Port Function TCP 80/443 Default HTTP/HTTPS. TCP 2068 Video Viewer video, keyboard, mouse, user authentication, and virtual media.
  • Page 100 Appendix C: TCP Ports...

  • Page 101: D Appendix D: Technical Support

    1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2 Check our web site at dell.com/support to search the knowledge base or use the on-line service request. 3 Call the Dell Technical Support location nearest you.
  • Page 102 Appendix D: Technical Support...

  • Page 103: Index

    Index Additional Explorer buttons, 17 Database using the Explorer Address Range page, 23 exporting, 46 Appliances loading, 46 quick setup overview, 12 saving, 45 Avocent IQ module, 3, 19, 22 DirectDraw using the Viewer, 63 Avocent switch, 17 Environment Variables, 87 Browser configuring application to Exclusive Mode, 73...
  • Page 104 using macros, 67 OpenManage IT Assistant Event Viewer overview, 2 LDAP Operating systems, 7 overview, 2 Organizing your system, 38 Macros, 67 Power indicator, 12 Manage Remote Console Switch Preemption task button performing, 77 logging into a Remote Console Procedures Switch, 25 To access the Video Viewer in Microsoft Windows...
  • Page 105 To uninstall the RCS software on using the RSC Software, 65 Microsoft Windows operating using the Viewer, 64 systems, using the Control Screen capturing, 70 Panel, 10 Search button, 26, 51 To view or change the default browser, 36 Secure Socket Layer. See SSL Product list, 21 Server using the Remote Console Switch...
  • Page 106 expanding and refreshing, 56 features of, 52 Target devices Virtual media name displays, 4 closing a session, 84 naming, 4 ending a session, 84 TCP ports, 93 launching using the Viewer, 80 Technical support, 95 overview, 78 Terminal applications, 12 Thumbnail Viewer navigating, 66 overview, 49...

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