Page 1 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with...
Page 2 HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 3: Where To Find Information
Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software. Reference Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications. Network Guide Provides network administrators with information on both the printer driver and network settings.You need to install this guide from the Network Utility CD-ROM to your computer’s hard disk...
Page 4: Table Of Contents
Contents Safety Information ........14 Warnings, Cautions, and Notes .
Page 5 Printing on Special Media ........45 EPSON Color Laser Paper......45 EPSON Color Laser Transparencies .
Page 6 Monitoring Your Printer Using EPSON Status Monitor 3 ..91 Installing EPSON Status Monitor 3 ..... 92 Accessing EPSON Status Monitor 3 .
Page 7 Monitoring Your Printer using EPSON Status Monitor 3 ..154 Accessing EPSON Status Monitor 3.....154 Getting printer status details .
Page 8 Hard Disk Drive ......... 208 Installing the Hard Disk Drive .
Page 9 Chapter 8 Troubleshooting Clearing Jammed Paper ........255 Precautions for clearing jammed paper .
Page 10 High-quality printing ....... . 318 EPSON Quick Fuser Technology ..... . 319 Duplex printing .
Page 11 Paper ...........322 Available paper types .
Page 12 System requirements....... . . 379 Installing EPSON BarCode Fonts ..... . 379 Printing with EPSON BarCode Fonts.
Page 13 In the I239X Emulation Mode ......415 In the EPSON GL/ 2 Mode ....... .415 In the P5C Mode .
Page 14: Safety Information
Safety Information Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety Precautions Be sure to follow these precautions carefully to ensure safe, efficient operation:...
Page 15 ❏ Because the printer weighs approximately 55 kg (121 lb) with consumable products installed, one person should not lift or carry it. Three or more people should carry the printer, lifting it by the correct positions as shown below. heavier on this side ❏...
Page 16 ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. ❏ Avoid touching the components inside the printer unless instructed to do so in this guide. ❏ Never force the printer’s components into place. Although the printer is designed to be sturdy, rough handling can damage ❏...
Page 17: Important Safety Instructions
❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from the printer, always place the unit on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.
Page 18: Power On/Off Cautions
® NERGY Compliance ® As an International NERGY Partner, EPSON has determined that this product meets the ® International NERGY Program guidelines for energy efficiency. ® The International NERGY Office Equipment Program is a voluntary partnership with the computer and office equipment...
Page 19: Chapter 1 Getting To Know Your Printer
Chapter 1 Getting to Know Your Printer Printer Parts Front view a. face-down tray b. stopper c. control panel d. cover A e. standard lower paper cassette f. power switch g. MP tray (Multi-Purpose tray) h. cover B Getting to Know Your Printer...
Page 20: Rear View
Rear view a. vent hole b. AC inlet c. right side cover d. USB interface e. parallel interface f. Ethernet interface Getting to Know Your Printer...
Page 21: Inside The Printer
Inside the printer a. fuser unit b. toner cartridge c. waste toner collector d. photoconductor unit e. intermediate transfer unit Getting to Know Your Printer...
Page 22: Control Panel
Control panel b c d a. LCD panel Displays printer status messages and control panel menu settings. Back button Use these buttons to access the control Up button panel menus, where you can make Enter button printer settings and check the status of Down button consumable products.
Page 23: Options And Consumable Products
h. Ready light On when the printer is ready, indicating (Green) that the printer is ready to receive and print data. Off when the printer is not ready. i. Start/Stop button When the printer is printing, pressing this button stops the printing. When the error light is flashing, pressing this button clears the error and switches the printer to ready status.
Page 24 1500-sheet Paper Cassette Unit A3 (C12C802152) This unit holds three paper cassettes, and increases paper feeding capacity up to 1,500 sheets of paper. Duplex Unit (C12C802132) This Duplex Unit allows for automatic printing on both sides of the paper. Face-up Tray (C12C802162) The face-up tray stacks your printouts with the printed surface facing up.
Page 25: Consumable Products
The memory can be installed up to 1,024 MB for your printer. Note: Make sure that the DIMM you purchase is compatible with EPSON products. For details, contact the store where you purchased this printer or an EPSON qualified service representative.
Page 26: Various Printing Options
Various Printing Options This printer provides you with a variety of different printing options. You can print in various formats, or can print using many different types of paper. The following explains the procedure for each type of printing. Choose the appropriate one for your printing. Double-sided printing “Duplex Unit”...
Page 27: Fit To Page Printing
Fit to page printing “Resizing printouts” on page 62 (Windows) “Resizing printouts” on page 130 (Macintosh) Note: This function is not available with Mac OS X. Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected. Pages per sheet printing “Modifying the print layout”...
Page 28: Watermark Printing
Watermark printing “Using a watermark” on page 66 (Windows) “Using a watermark” on page 135 (Macintosh) Note: This function is not available with Mac OS X. Lets you print a text or image as a watermark on your printout. For example, you can put “Confidential” on an important document.
Page 29: Overlay Printing
Overlay printing “Using an overlay” on page 70 (Windows) Lets you prepare standard forms or template on your printout that you can use as overlays when printing other documents. Note: The Overlay printing function is not available in the PostScript 3 mode.
Page 30: Using The Reserve Job Function
Using the Reserve Job function “Installing the Hard Disk Drive” on page 208 “Using the Reserve Job Function” on page 84 (Windows) “Using the Reserve Job Function” on page 144 (Macintosh) Lets you print jobs that you stored in the printer’s Hard Disk Drive later directly from the printer’s control panel.
Page 31: Paper Sources
Chapter 2 Paper Handling Paper Sources This section describes the combinations of paper sources and paper types that you can use. MP tray Paper Type Paper Size Capacity Plain paper/ A4, A5, B5, Letter (LT), Up to 150 sheets Semi-Thick Half-Letter (HLT), (Total thickness: up to Government Letter (GLT),...
Page 32: Paper Handling
Executive (EXE) A3, B4, Ledger (B), Up to 10 mm thick Legal (LGL), stack Government Legal (GLG) EPSON Color Up to 150 sheets Laser Paper (Total thickness: up to 18 mm thick stack) Up to 100 sheets (Total thickness: up to...
Page 33: Standard Lower Cassette
Up to 500 sheets Semi-Thick Legal (LGL), Letter (LT), (Total thickness: up to Government Legal 54 mm thick stack) (GLG), Ledger (B), Executive (EXE) EPSON Color Laser A3, A4 Paper Optional paper cassette unit Paper Type Paper Size Capacity Plain paper/...
Page 34: Selecting A Paper Source
Selecting a paper source You can specify a paper source manually, or set the printer to select the paper source automatically. Manual selection You can use the printer driver or the printer’s control panel to select a paper source manually. To access the printer driver, for Windows, see “Accessing the printer driver”...
Page 35 Auto selection You can use the printer driver or the printer’s control panel to select a paper source containing the appropriate size of paper automatically. To access the printer driver, for Windows, see “Accessing the printer driver” on page 53, or for Macintosh, see “Accessing the printer driver”...
Page 36 With Optional 500-sheet/1500-sheet Paper Cassette Unit A3 installed: MP tray Lower Cassette 1 Lower Cassette 2 Lower Cassette 3 Lower Cassette 4 Note: ❏ If you make paper size settings or paper source settings in your application, these settings may override the printer driver settings. ❏...
Page 37: Loading Paper
Loading Paper This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Printing on Special Media” on page 45. MP tray The MP tray is the most flexible paper source, accommodating various paper sizes and media types.
Page 38 2. Slide the paper guides outward wider than the paper width. 3. Load a stack of the desired media with the printable surface facing down, and gently push the paper until it stops. Caution: ❏ Different sizes or types of paper cannot be loaded all together on the MP tray.
Page 39 4. Slide the paper guides to fit the paper. 5. Select the Paper Source and Paper Size settings that match the loaded media by using the printer driver or the printer’s control panel. ❏ For Windows users, see “Making the print quality settings”...
Page 40 2. Slide the paper guides outward wider than the paper width. 3. Load a stack of long-size paper with the printable surface facing down by holding the paper with both hands as shown below. Caution: Do not curl the paper end when loading it. Feeding curled paper may cause the paper to jam or to be folded.
Page 41: Standard Lower Cassette And Optional Paper Cassette Unit
4. Slide the paper guides to fit the paper. Sliding either paper guide will also move the other guide. 5. Select the Paper Source and Paper Size settings that match the loaded media by using the printer driver or the printer’s control panel.
Page 42 1. Pull out the standard lower cassette. 2. Slide the paper guides outward while pinching the knob. Then, slide the end paper guide while pinching its knob, to accommodate the paper you are loading. 3. Load a stack of the desired media on the center of the cassette with the printable surface facing up.
Page 43 Note: Up to 500 sheets of paper can be loaded. 4. Reinsert the cassette into the printer. 5. Affix the appropriate paper size label provided onto the front of the cassette. Paper Handling...
Page 44: Output Tray
Output tray The output tray is located on the top of the printer. Since printouts are output face-down, this tray is also referred to as the face-down tray. This tray can hold up to 500 sheets. Note: When you output the large size paper such as A3, raise the stopper to prevent your printouts from slipping off the printer.
Page 45: Printing On Special Media
Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.
Page 46: Epson Color Laser Transparencies
❏ Hold each sheet by its edges, as oil from your fingers may transfer to the surface and damage the printable surface of the sheet. The Epson logo appears on the printable side. ❏ When loading transparencies in the MP tray, insert the short edge first as shown as below.
Page 47: Epson Color Laser Coated Paper
Sheets that have just been printed on may be hot. EPSON Color Laser Coated Paper Printing on EPSON Color Laser Coated Paper produces glossier and higher quality printouts. When loading EPSON Color Laser Coated Paper, you should make paper settings as shown below: ❏...
Page 48: Envelopes
❏ When printing on the back side of previously printed paper, select Coated (Back) or Coated Glossy (Back). ❏ When printing with the Duplex Unit, you cannot select Coated Glossy for the Paper Type. ❏ You can also make these settings on the Tray Menu in the control panel.
Page 49 ❏ Load envelopes with the long edge first as shown below. Caution: Make sure that the minimum size of envelopes meets the following size requirements: Height: 98.4 mm Width: 190.5 mm 1. Min. 98.4 mm 2. Min. 190.5 mm Paper Handling...
Page 50: Labels
Labels You can load up to 18 mm thickness of labels into the MP tray at a time. However, you may need to feed some labels one sheet at a time, or load them manually. Note: ❏ Duplex printing is not available for labels. ❏...
Page 51: Thick Paper And Extra Thick Paper
Thick paper and extra thick paper You can load thick paper (106 to 169 g/m²) or extra thick paper (170 to 216 g/m²) into the MP tray. When loading thick or extra thick paper, you should make paper settings as shown below: ❏...
Page 52: Loading A Custom Paper Size
Loading a custom paper size You can load non-standard size paper (90 × 98 mm to 304.8 × 1200 mm) into the MP tray as long as it meets the following size requirements: When loading a custom paper size, you should make paper settings as shown below: ❏...
Page 53: Chapter 3 Using The Printer Software With Windows
The printer driver also includes EPSON Status Monitor 3, which is accessed through the Utility menu. EPSON Status Monitor 3 lets you check the status of your printer. See “Monitoring Your Printer Using EPSON Status Monitor 3”...
Page 54 Windows XP or Server 2003 users To access the printer driver, click Start, click Printers and Faxes, then click Printers. Right-click your printer’s icon, then click Printing Preferences. Windows Me, 98 or 95 users To access the printer driver, click Start, point to Settings, then click Printers.
Page 55: Making Changes To Printer Settings
Making Changes to Printer Settings Making the print quality settings You can change the print quality of printouts through settings in the printer driver. With the printer driver, you can make the print settings by choosing from a list of predefined settings, or customizing the settings.
Page 56 2. Click Automatic, then choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi) with the slider bar. 3. Click OK to apply the settings. Note: If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed. Using the Printer Software with Windows...
Page 57 Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation documents or images taken by a video or digital camera. Follow the steps below to use the predefined settings. 1.
Page 58 Suitable for printing photos. PhotoEnhance4 Suitable for printing video captures, images taken with a digital camera, or scanned images. EPSON PhotoEnhance4 automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.
Page 59 sRGB When using equipment which supports sRGB, the printer performs Image Color Matching with these pieces of equipment before printing. To confirm that your equipment supports sRGB, contact your equipment dealer. Automatic (High Quality) Suitable for printing high-quality printing documents. Advanced Text/Graph Suitable for printing high-quality presentation documents that include text and graphs.
Page 60 Note: When making the other settings, see online help for details on each setting. Note: This screen may vary depending on your operating system version. 4. Click OK to apply the settings and return to the Basic Settings menu. Using the Printer Software with Windows...
Page 61 Saving your settings To save your custom settings, click Advanced, then click Save Settings on the Basic Settings menu. The Custom Settings dialog box appears. Type a name for your custom settings in the Name box, then click Save. Your settings will appear in the list to the right of Automatic in the Basic Settings menu.
Page 62: Resizing Printouts
Resizing printouts You can have your document enlarged or reduced during printing. To automatically resize pages to fit the output paper 1. Click the Layout tab. 2. Select the Zoom Options check box, then select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected.
Page 63 Resizing pages by a specified percentage 1. Click the Layout tab. 2. Select the Zoom Options check box. 3. Select the Zoom To check box, then specify the magnification percentage in the box. Note: The percentage can be set between 50% and 200% in 1% increments.
Page 64: Modifying The Print Layout
Modifying the print layout Your printer can print either two or four pages onto a single page and specifies the printing order, automatically resizing each page to fit the specified paper size. You can also choose to print documents surrounded by a frame. 1.
Page 65 3. Select the number of pages you want to print on one sheet of paper. Then Select the Page Order in which the pages are printed on each sheet. 4. Select the Print the Frame check box when you want to print the pages surrounded by a frame.
Page 66: Using A Watermark
Using a watermark Follow the steps to use a watermark on your document. In the Watermark dialog box, you can select from a list of predefined watermarks, or you can make an original watermark with text or a bitmap. The Watermark dialog box also allows you to make a variety of detailed watermark settings.
Page 67 3. Select a watermark from the Watermark Name drop-down list, then select the color from the Color drop-down list. 4. Adjust the image intensity of the watermark with the Intensity slider bar. 5. Select Front (to print the watermark in the foreground of the document) or Back (to print the watermark in the background of the document) for the Position setting.
Page 68 Making a new watermark You can make a new watermark as follows. 1. Click the Special tab. 2. Select the Watermark check box. 3. Click Watermark Settings. The Watermark dialog box appears. 4. Click New/Delete. The User Defined Watermarks dialog box appears.
Page 69 5. Select Text or BMP and type a name for the new watermark in the Name box. Note: This screen appears when you select Text. 6. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse, select the BMP file you want to use, then click Open.
Page 70: Using An Overlay
Using an overlay The Overlay Settings dialog box allows you to prepare standard forms, or templates, that you can use as overlays when printing other documents. This feature can be useful for creating corporate letterheads or invoices. Note: The overlay function is available only when High Quality (Printer) is selected for the Printing Mode in the Extended Settings dialog box from the Optional Settings menu.
Page 71 4. Select the Form Overlay check box, then click Overlay Settings. The Overlay Settings dialog box appears. Using the Printer Software with Windows...
Page 72 5. Select Create Overlay Data, then click Settings. The Form Settings dialog box appears. Using the Printer Software with Windows...
Page 73 6. Select the Use Form Name check box, then click Add Form Name. The Add Form dialog box appears. Using the Printer Software with Windows...
Page 74 7. Type the form name in the Form Name box and its description in the Description box. 8. Select To Front or To Back to specify whether the overlay will be printed as background or foreground of the document. 9. Click Register to apply the settings and return to Form settings dialog box.
Page 75 Printing with an overlay Follow the steps below to print a document with overlay data. 1. Open the file to print with overlay data. 2. From the application, access the printer driver. Open the File menu, choose Print or Print Setup, then click Printer, Setup, Options, Properties, or a combination of these buttons, depending on your application.
Page 76: Using Hdd Form Overlay
Different printer settings overlay data The overlay data is made with the current printer settings (such as Resolution: 600 dpi). If you want to make the same overlay with different printer settings (such as 300 dpi), follow the instructions below. 1.
Page 77 ❏ When the document’s resolution, paper size or paper orientation settings are different from the form overlay data that you use, you cannot print the document with the form overlay data. ❏ This function is available in the ESC/Page mode. Register the form overlay data on the Hard Disk Drive Only a network administrator using Windows XP, 2000, NT 4.0, or Server 2003 is allowed to register the form overlay data on the...
Page 78 Note: If you need the list of the registered form data, click Print List to print it and confirm the form name. Also, if you need a sample print-out of the form data, enter the form name, then click Print Sample. 5.
Page 79: Printing With The Duplex Unit
® As an NERGY partner, Epson recommends the use of ® the double-sided printing function. Refer to NERGY ® Compliance for more information on the NERGY program.
Page 80: Making Extended Settings
3. Click Duplex Settings to open the Duplex Settings dialog box. 4. Specify the Binding Margin for the front and back sides of the paper, then select whether the front or back side of the paper is to be printed as the Start Page. 5.
Page 81 Printing Mode: High Quality (PC): Select this mode if you use a computer with higher specs to reduce the PC load. In this mode, functions such as “Form Overlay” and “Print true type with fonts with substitution” cannot be used. High Quality (Printer): Select this mode if you use a computer with lower specs to...
Page 82 Settings button: Click this button to open the Font Substitution dialog box. This button is available when Print True Type fonts with substitution is selected. Uses the settings Select this button to use the settings specified on the printer specified on the control panel. button: Uses the settings Select this button to use the settings...
Page 83: Making Optional Settings
Uses the collate settings Select this check box to enable the specified in the collate settings that are specified on application check box: the application. Uses the spooling Select this check box to enable the method provided by Spool function for Windows XP, the operating system 2000, Server 2003, or NT 4.0.
Page 84: Using The Reserve Job Function
Using the Reserve Job Function The Reserve Job function allows you to store print jobs on the printer’s Hard Disk Drive and to print them later directly from the printer’s control panel. Follow the instructions in this section to use the Reserve Job function. Note: You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function.
Page 85: Re-Print Job
Reserve Job Maximum When When Drive is Full Option Number of Maximum is Jobs Exceeded Stored Job Delete old jobs Delete old jobs manually manually Confidential Reserve Job After Printing After Turning Off Printer or Using Option Reset All Re-Print Job data remains in Data is cleared hard drive...
Page 86 4. Select the Reserve Job On check box, then select Re-Print Job. 5. Enter a user name and job name in the corresponding text boxes. Note: If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.
Page 87: Verify Job
Verify Job The Verify Job option allows you to print one copy in order to verify the content before printing multiple copies. Follow the steps below to use the Verify Job option. 1. Click the Basic Settings tab. 2. Select the Collate in Printer check box. Specify the number of copies to be printed, and make other printer driver settings as appropriate for your document.
Page 88: Stored Job
5. Enter a user name and job name in the corresponding text boxes. Note: If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box. Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a Web browser.
Page 89 4. Select the Reserve Job On check box, then select Stored Job. 5. Enter a user name and job name in the corresponding text boxes. Note: If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.
Page 90: Confidential Job
Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the Hard Disk Drive. Follow the steps below to store print data using the Confidential Job option. 1. Make printer driver settings as appropriate for your document.
Page 91: Monitoring Your Printer Using Epson Status Monitor 3
❏ Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function. ❏ EPSON Status Monitor 3 is not available when printing from a Remote Desktop connection. Note for Windows 95 users: Network printers can not be monitored with EPSON Status Monitor 3.
Page 92: Installing Epson Status Monitor 3
Bindery or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers. Installing EPSON Status Monitor 3 Follow the steps below to install EPSON Status Monitor 3. 1. Make sure that the printer is off and that Windows is running on your computer.
Page 93 Agree. 4. In the dialog box that appears, click Local. Note: See the Network Guide for information on installing EPSON Status Monitor 3 on a network. 5. Click Custom. Using the Printer Software with Windows...
Page 94 6. Select the EPSON Status Monitor 3 check box, then click Install. 7. In the dialog box that appears, make sure that your printer’s icon is selected, and click OK. Using the Printer Software with Windows...
Page 95 8. In the dialog box that appears, select your country or region, and the URL for EPSON’s Web site in that country or region appears. Then click OK. Note: ❏ In the dialog box, you can set the URL for the site where you can order consumables online.
Page 96: Accessing Epson Status Monitor 3
Accessing EPSON Status Monitor 3 Follow the steps below to access EPSON Status Monitor 3. 1. Access the printer driver, then click the Utility tab. 2. Click the EPSON Status Monitor 3 icon. Using the Printer Software with Windows...
Page 97: Getting Printer Status Details
Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Note: This screen may vary depending on your operating system version. Icon/Message: The icon and message show the printer status.
Page 98 Text box: The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. Close button: Clicking this button closes the dialog box. Consumables: Displays information for the paper trays and consumables.
Page 99: Order Online
Order Online To order consumables online, click the Order Online button on the EPSON Status Monitor 3 dialog box. The Order Online dialog box appears. Using the Printer Software with Windows...
Page 100 Status Monitor Opens the EPSON Status Monitor 3 button: dialog box. Text box: Displays the consumables and codes. Order Now/Find Connects to the URL where you can Dealer button: place an order and find the dealer nearest you. When you click this button, a...
Page 101: Setting Monitoring Preferences
Setting Monitoring Preferences To make specific monitoring settings, click Monitoring Preferences in the Utility menu of the printer driver. The Monitoring Preferences dialog box appears. Using the Printer Software with Windows...
Page 102 Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon, then select Monitoring Preferences...
Page 103 Job management: Select the Show job information check box to display the Job Information menu in the EPSON Status Monitor 3 window. When this check box is selected, the Job management icon appears on the the task bar during printing.
Page 104: Status Alert Window
Job Management function Using the Job Management function, you can obtain information on print jobs on the Job Information menu in the EPSON Status Monitor 3 dialog box. You can also choose to have a notice appear on the screen when printing is completed.
Page 105 Connections Supporting the Job Management function The Job Management function is available when the following connections are used: Server and Client Environments: ❏ When using the shared Windows 2000, Server 2003, or NT 4.0 LPR connection with Windows XP, Me, 98, 95, 2000, or NT 4.0 clients.
Page 106 Note on deleting print jobs: You cannot delete the print job spooling on client computers running Windows Me, 98, or 95 using EPSON Status Monitor 3 when the following connections are used: ❏ When using the shared Windows 2000, Server 2003, or NT 4.0 LPR connection.
Page 107 To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box (see “Setting Monitoring Preferences” on page 101 for details), then click the Job Information tab on the EPSON Status Monitor 3 dialog box. Using the Printer Software with Windows...
Page 108 a. Status: Waiting: The print job which is waiting to be printed. Spooling: The print job which is being spooled on your computer. Deleting: The print job which is being deleted. Printing: The print job which is printed currently. Completed: Displays only your jobs that have finished printing.
Page 109 Clicking this button refreshes the information on button: this menu. Re-printing your print job Clicking Print on the EPSON Status Monitor 3 screen lets you print a spooled job. Follow the steps below to re-print your job. Note: You cannot re-print your jobs in the following cases: ❏...
Page 110: Stopping Monitoring
Utility menu of Printing Preference in Windows XP, 2000, or Server 2003. ❏ You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver’s Utility menu. Using the Printer Software with Windows...
Page 111: Monitored Printers Settings
EPSON Status Monitor 3, this utility is also installed. Usually, it is not necessary to change a setup. 1. Click Start, point to Programs, point to EPSON Printers, then click Monitored printers. 2. Clear the check boxes of the types of printers you do not want to monitor.
Page 112: Setting Up The Usb Connection
Setting Up the USB Connection The USB interface that comes with your printer complies with Microsoft Plug and Play (PnP) USB specifications. Note: ❏ Only PC systems equipped with a USB connector and running Windows XP, Me, 98, 2000, or Server 2003 support the USB interface.
Page 113 3. For Windows Me or 98, select the EPUSB1: (your printer) USB port from the Print to the following port drop-down list. For Windows XP, 2000, or Server 2003, select the USB001 USB port in the list on the Ports menu. Note: This screen may vary depending on your operating system version.
Page 114: Canceling Printing
Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images, you may need to cancel printing. When the printer icon is displayed on the taskbar, follow the instructions below to cancel the printing. Double-click your printer’s icon on the task bar.
Page 115: Uninstalling The Printer Software
When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current printer software beforehand. Note: When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP, 2000, NT4.0, or Server 2003 environment, remove the shortcut icon from all clients before uninstalling. You can remove the icon by clearing the Shortcut Icon check box in the Monitoring Preference dialog box.
Page 116 4. Select EPSON Printer Software, then click Add/Remove. For Windows XP, 2000, or Server 2003, select EPSON Printer Software, then click Change/Remove. 5. Click the Printer Model tab, select your printer’s icon. Using the Printer Software with Windows...
Page 117 6. Click the Utility tab, and confirm that the check box for the printer software you want to uninstall is selected. Note: If you uninstall only EPSON Status Monitor 3, select the EPSON Status Monitor 3 check box. 7. To uninstall click OK.
Page 118: Uninstall The Usb Device Driver
Note: You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 of other printers. 8. Follow the on-screen instructions.
Page 119 ❏ EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable. ❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. Follow the steps below to run the “Epusbun.exe”...
Page 120: Chapter 4 Using The Printer Software With Macintosh
Settings from the drop-down list. Then click your printer’s icon in the Utility menu. For Mac OS 9 users, select the EPSON Status Monitor 3 alias from the Apple menu, then click your printer’s icon. EPSON Status Monitor 3 lets you check the status of your printer.
Page 121 Mac OS 9 To access the printer driver, open the appropriate dialog box, select Chooser from the Apple menu, then click your printer’s icon. Opening the dialog boxes from the application ❏ To open the Paper Setting dialog box, select Page Setup from the File menu on any application.
Page 122: Making Changes To Printer Settings
Making Changes to Printer Settings Making the print quality settings You can change the print quality of printouts through settings in the printer driver. With the printer driver, you can make the print settings by choosing from a list of predefined settings, or customizing the settings.
Page 123 3. Click Automatic, then choose the resolution from the Resolution drop-down list. Using the Printer Software with Macintosh...
Page 124 For Mac OS 9 users 1. Open the Basic Settings dialog box. 2. Click Automatic on Print Quality, then choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi) with the slider bar. Note: If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed.
Page 125 For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic settings tab. 3. Select Advanced. You will find the predefined settings in the list on the right of Automatic. 4.
Page 126 For Mac OS 9 users 1. Open the Basic Settings dialog box. 2. Select Advanced. You will find the predefined settings in the list on the right of Automatic. Note: For details about the RITech function, see the Online Help. 3.
Page 127 Suitable for printing photos. PhotoEnhance4 Suitable for printing images captured using the video input, a digital camera, or scanner. EPSON PhotoEnhance4 automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.
Page 128 Advanced Graphic/CAD Suitable for printing high-quality graphs, charts, and photos. Advanced Photo Suitable for printing high-quality scanned photos and digitally-captured images. Customizing print settings Your printer provides for customized print settings if you need more control over the printout, want to make the most detailed settings available, or just want to experiment.
Page 129 3. Choose Color or Black as the Color setting. 4. Choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi). Note: When making the other settings, see the button for details on each settings. 5. Click OK to apply the settings and return to the Basic Settings dialog box.
Page 130: Resizing Printouts
For Mac OS 9 users To save your custom settings, select Advanced, then click Save Settings on the Basic Settings dialog box. The Custom Settings dialog box appears. Type a name for your custom settings in the Name box, click Save.
Page 131 ❏ The modifying or reducing rate selected in the Paper Setting dialog box is not available. 1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box appears. 2. Select the Fit to Page check box, then select the desired paper size from the Output Paper drop-down list.
Page 132: Modifying The Print Layout
Modifying the print layout You can print either two or four pages onto a single page and to specify the printing order, automatically resizing each page to fit the specified paper size by using Layout printing. You can also choose to print documents surrounded by a frame. For Mac OS X users 1.
Page 133 For Mac OS 9 users 1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box appears. 2. Select the Print Layout check box, then click Print Layout Settings. The Print Layout Setting dialog box appears. Using the Printer Software with Macintosh...
Page 134 3. Select the number of pages you want to print on one sheet of paper. 4. Select the page order in which the pages are printed on each sheet. Note: Page Order choices depend on Pages selected above, and Orientation. 5.
Page 135: Using A Watermark
Using a watermark Follow the steps below to use a watermark on your document. In the Layout dialog box, you can select from a list of predefined watermarks, or you can select a bitmap (PICT) file or text file as your own custom watermark.
Page 136 4. Adjust the image intensity of the watermark with the Intensity slider bar. 5. For your own custom text watermark, you can rotate it by inputting the degrees in the Angle box. Or select the Rotate by mouse check box, then rotate the text watermark with the pointer on the preview window.
Page 137 3. Click Add Text on the Custom Watermark dialog box. 4. Type the watermark text in the Text box, select the Font and Style, then click OK on the Text Watermark dialog box. 5. Type the file name in the Name box, then click Save. Using the Printer Software with Macintosh...
Page 138 Note: ❏ To edit the saved text watermark, select it from the List box, then click Edit Text. After editing, be sure to click OK to close the dialog box. ❏ To remove the saved text watermark, select it from the List box, then click Delete.
Page 139 3. Click Add PICT on the Custom watermark dialog box. 4. Select the PICT file, then click Open. 5. Type the file name in the Name box, then click Save. Using the Printer Software with Macintosh...
Page 140: Printing With The Duplex Unit
® As an NERGY partner, Epson recommends the use of ® the double-sided printing function. Refer to NERGY ® Compliance for more information on the NERGY program.
Page 141 For Mac OS 9 users 1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box appears. 2. Select the Duplex check box. 3. Select a Binding position from Left, Top, or Right. 4. Click Duplex Settings to open the Duplex Settings dialog box. 5.
Page 142: Making Extended Settings
Making Extended Settings You can make various settings in the Extended Settings dialog box, for example Page Protect. For Mac OS X users, open the Print dialog box and select Printer Settings from the drop-down list, then select Extended Settings. For Mac OS 9 users, click the Extended Settings icon on the Basic Settings dialog box.
Page 143 Adjust line thickness Adjusts the width of the lines printed. check box: Note: This function is not available with Mac OS X. Default button: For Mac OS X users, click this button to return the driver settings to the initial settings.
Page 144: Using The Reserve Job Function
Using the Reserve Job Function The Reserve Job function allows you to store print jobs on the printer’s Hard Disk Drive and to print them later directly from the printer’s control panel. Follow the instructions in this section to use the Reserve Job function. Note: You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function.
Page 145: Re-Print Job
Jobs stored on the Hard Disk Drive are handled differently depending on the Reserve Job option. Refer to the tables below for details. Reserve Job Maximum When When Drive is Full Option Number of Maximum is Jobs Exceeded Re-Print Job Oldest job Oldest job + Verify Job...
Page 146 For Mac OS X users 1. Open the Print dialog box and select Printer Settings from the drop-down list, then click the Basic Settings tab. 2. Click the Reserve Jobs button. The Reserve Job dialog box appears. 3. Select the Reserve Job On check box, then select Re-Print Job.
Page 147 2. Select the Reserve Job On check box, then select Re-Print Job. 3. Enter a user name and job name in the corresponding text boxes. Note: If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.
Page 148: Verify Job
Verify Job The Verify Job option allows you to print one copy in order to verify the content before printing multiple copies. Follow the steps below to use the Verify Job option. For Mac OS X users 1. Open the Print dialog box and select Printer Settings from the drop-down list, then click the Basic Settings tab.
Page 149 3. Select the Reserve Job On check box, then select Verify Job. 4. Enter a user name and job name in the corresponding text boxes. Note: If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.
Page 150: Stored Job
Stored Job The Stored Job option is useful for storing documents you print on a regular basis, such as invoices. The stored data remains on the Hard Disk Drive even if you turn off the printer or reset it using the Reset All function. Follow the steps below to store print data using the Stored Job option.
Page 151 For Mac OS 9 users 1. Make printer driver settings as appropriate for your document, open the Basic Settings menu, then click the Reserve Jobs icon. The Reserve Jobs Settings dialog box appears. 2. Select the Reserve Job On check box, then select Stored Job. 3.
Page 152: Confidential Job
Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the Hard Disk Drive. Follow the steps below to store print data using the Confidential Job option. For Mac OS X users 1. Open the Print dialog box and select Printer Settings from the drop-down list, then click the Basic Settings tab.
Page 153 For Mac OS 9 users 1. Make printer driver settings as appropriate for your document, open the Basic Settings dialog box, then click the Reserve Jobs icon. The Reserve Jobs Settings dialog box appears. 2. Select the Reserve Job On check box, then select Confidential Job.
Page 154: Monitoring Your Printer Using Epson Status Monitor 3
“Using the Confidential Job Menu” on page 341. Monitoring Your Printer using EPSON Status Monitor 3 EPSON Status Monitor 3 monitors your printer and gives you information about its current status. Accessing EPSON Status Monitor 3 For Mac OS X users 1.
Page 155 3. Click your printer’s icon. For Mac OS 9 users You can access EPSON Status Monitor 3 by selecting the EPSON Status Monitor 3 alias from the Apple menu. Note: ❏ The appropriate printer port must already be selected in the Chooser so that necessary information can be received from the selected printer driver when the EPSON Status Monitor 3 starts.
Page 156: Getting Printer Status Details
Getting printer status details You can monitor printer status and get information on consumable products using the EPSON Status Monitor 3 dialog box. Note: This screen may vary depending on your operating system version. a. Icon/Message: The icon and message shows the printer status.
Page 157 c. Text box: The text box next to the printer image displays the current status of the printer. When a problem occurs, the most probable solution is displayed. d. Close button: Clicking this button closes the dialog box. e. Consumables: Displays information for the paper trays and consumables.
Page 158: Setting Monitoring Preferences
Setting Monitoring Preferences To make specific monitoring settings, select Monitor Setup from the File menu. The Monitor Setup dialog box appears. The following settings and buttons appear in the dialog box: a. Select Notification: Use the check boxes in this area to select the types of error that you wish to be notified about.
Page 159 OS X. f. Job Management Select the Show job information check box to display the Job Information menu in the EPSON Status Monitor 3 window. When this check box is selected, the Job management icon appears on the the task bar during printing.
Page 160: Status Alert Window
Status Alert window The Status Alert window indicates what type of error has occurred and offers you a possible solution. The window closes automatically once the problem is cleared. This window will also appear according to the selected notification in the Monitoring Preferences dialog box. If you wish to see information about printer consumables, click button (for Mac OS X) or Details (for Mac OS 9).
Page 161: Using The Job Management Function
Using the Job Management function You can obtain information on the print jobs on the Job Information menu on the EPSON Status Monitor 3 dialog box. To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box, then click the Job Information menu on the EPSON Status Monitor 3 dialog box.
Page 162 Deleting: The print job which is being deleted. Printing: The print job which is printed currently. Completed: Displays only your jobs that have finished printing. Canceled: Displays only your jobs that have been canceled printing. Held: Job is on hold. b.
Page 163: Setting Up The Usb Connection
2. Click Add Printer in the Printer List dialog box. 3. Select EPSON USB from the pop-up menu. Select AL-C9100 in the Product list, then click Add. 4. Close Printer Setup Utility (for Mac OS X 10.3) or Print Center (for Mac OS X 10.2 or below).
Page 164 2. Select Background Printing to turn background printing on or off. Note: ❏ Background printing must be turned on for the EPSON Status Monitor 3 to manage print jobs. ❏ When background printing is on, you can use your Macintosh while it is preparing a document for printing.
Page 165: Canceling Printing
If this appears, follow instructions in the message. ❏ During background printing, open EPSON Status Monitor 3 from the Application menu. Then stop printing from EPSON Status Monitor 3, or delete the file that is in sleep mode.
Page 166: Uninstalling The Printer Software
For Mac OS X 1. Quit all applications, and restart your Macintosh. 2. Insert the EPSON printer software CD-ROM in your Macintosh. 3. Double-click the Mac OS X folder 4. Double-click the Printer Driver folder.
Page 167: For Mac Os 9
For Mac OS 9 1. Quit all applications, and restart your Macintosh. 2. Insert the EPSON printer software CD-ROM in your Macintosh. 3. Double-click the Language folder, then double-click Disk 1 folder inside the Printer Driver folder. 4. Double-click the Installer icon.
Page 168: Chapter 5 Setting Up Your Printer On A Network
Chapter 5 Setting Up Your Printer on a Network For Windows Sharing the printer This section describes how to share the printer on a standard Windows network. The computers on a network can share a printer that is directly connected to one of them. The computer that is directly connected to the printer is the print server, and the other computers are the clients which need permission to share the printer with the print server.
Page 169: Setting Up Your Printer As A Shared Printer
❏ For Windows NT 4.0, see “With Windows NT 4.0” on page 183. Note: ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server. See “Setting Monitoring Preferences” on page 101.
Page 170 ❏ Do not use spaces or hyphens for the share name, or an error may occur. ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server. See “Setting Monitoring Preferences” on page 101.
Page 171: Using An Additional Driver
Using an additional driver When the print server’s OS is Windows XP, 2000, NT 4.0, or Server 2003, you can install the additional drivers on the server. The additional drivers are for client computers that have different OS from the server. Follow the steps below to set a Windows XP, 2000, NT 4.0, or Server 2003, as a print server, then install the additional drivers.
Page 172 3. For a Windows 2000 or NT 4.0 print server, select Shared as, then type the name in the Share Name box. For a Windows XP or Server 2003 print server, select Share this printer, then type the name in the Share name box. Note: Do not use spaces or hyphens for the Share name, or an error may occur.
Page 173 4. Select the additional drivers. Note: If the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3. On the Windows NT 4.0 print server Select Windows being used for clients. For example, select Windows 95 to install the additional driver for the Windows Me, 98, or 95 clients, then click OK.
Page 174 On the Windows XP, 2000, or Server 2003 print server Click Additional Drivers. Select Windows being used for clients, then click OK. For Windows Me, 98, Select Intel Windows 95 or 98 or 95 clients (Windows 2000), Select Intel Windows 95, 98 and Me (Windows XP), Select x86 Windows 95, WIndows 98 and Windows...
Page 175 Intel Windows 2000 For Windows XP or 2000 clients (Windows 2000), Intel Windows 2000 or XP (Windows XP), x86 Windows 2000, Windows XP and Windows Server 2003 (Windows Server 2003) Note: ❏ You do not have to install the additional drivers noted below, because these drivers are preinstalled.
Page 176 Note: Confirm the following items when sharing the printer: ❏ Be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the print server. See “Setting Monitoring Preferences” on page 101.
Page 177: Setting Up Clients
Windows desktop. ❏ You cannot use the additional driver on the server system OS. ❏ When you want to use EPSON Status Monitor 3 at clients, you have to install both of the printer driver and EPSON Status Monitor 3 in each client from the CD-ROM.
Page 178 With Windows Me, 98, or 95 Follow the steps below to set Windows Me, 98, or 95 clients. 1. Click Start, point to Settings, then click Printers. 2. Double-click the Add Printer icon, then click Next. 3. Select Network printer, then click Next. 4.
Page 179 6. Click Next. Note: ❏ If the printer driver is installed in the client beforehand, you need to select the new printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message. ❏...
Page 180 ❏ In a Windows NT 4.0 print server, the additional driver for Windows XP or 2000 clients is the “Windows NT 4.0 x86” driver which is installed beforehand as the printer driver for Windows NT 4.0. When installing the printer driver in the Windows XP or 2000 clients from Windows NT 4.0 print server, the driver for Windows NT 4.0 is installed.
Page 181 4. For Windows 2000, type the name of the shared printer, then click Next. Note: ❏ You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in network path or queue name. ❏...
Page 182 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer, then click Next. Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer.
Page 183 6. For Windows 2000, select whether to use the printer as the default printer or not, then click Next. 7. Make sure of the settings, then click Finish. With Windows NT 4.0 Follow the steps below to set Windows NT 4.0 clients. You can install the printer driver of the shared printer, if you have Power Users or more powerful access rights even if you are not the Administrator.
Page 184 4. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK. Note: ❏ You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)”...
Page 185: Installing The Printer Driver From The Cd-Rom
5. Select whether to use the printer as the default printer or not, then click Next. 6. Click Finish. Installing the printer driver from the CD-ROM This section describes how to install the printer driver in the clients when setting the network system as follows: ❏...
Page 186 2. Insert the CD-ROM, type the appropriate drive and folder names in which the printer driver for clients is located, then click OK. When installing drivers in Windows XP, 2000, or Server 2003, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or Continue Anyway (for Windows XP or Server 2003) and continue installing.
Page 187: For Macintosh
For Macintosh Sharing the printer This section describes how to share the printer on an AppleTalk network. The computers on the network can share the printer that is directly connected to one of them. The computer that is directly connected to the printer is the print server, and the other computers are the clients which need permission to share the printer with the print server.
Page 188 2. Select Chooser from the Apple menu, and click your printer’s icon. Select USB port or FireWire port in the “Select a printer port” box on the right, then click Setup. The Printer Setup dialog box appears. Note: Make sure On is selected under Background Printing. 3.
Page 189 Accessing the shared printer Follow the steps below to access your printer from another computer on the network. 1. Turn on your printer. 2. On each computer from which you want to access the printer, select Chooser from the Apple menu. Click your printer’s icon, then select the name of the shared printer in the “Select a printer port”...
Page 190 4. The following type of message appears if the client has fonts that are unavailable on the print server. 5. Click OK to close the message. 6. Close Chooser. Setting Up Your Printer on a Network...
Page 191: Chapter 6 Installing Options
Chapter 6 Installing Options Optional Paper Cassette Unit For the paper types and sizes that you can use with the optional paper cassette unit, see “Optional paper cassette unit” on page 33. Handling precautions Always pay attention to the following handling precautions before installing the option: ❏...
Page 192: Installing The Optional Paper Cassette Unit
* heavier on this side Warning: If you lift the printer incorrectly, you could drop it and cause injury. Installing the optional paper cassette unit Follow the steps below to install the optional 1500-sheet Paper Cassette Unit A3. Note: The procedure for installing the 500-sheet Paper Casette Unit is the same as that for the 1500-sheet Paper Casette Unit A3 unless otherwise specified.
Page 193 1. Turn the printer off and unplug the power cord. 2. Make sure that the connector cable for the optional paper cassette unit is outside the unit. Installing Options...
Page 194 3. Place the printer onto the optional paper cassette unit. Lift the printer from the positions shown below, and align each of the printer’s corners with those of the unit, then lower the printer until it rests securely on the unit. * heavier on this side Installing Options...
Page 195 4. Lock the two casters at the front of the unit. For 500-sheet Paper Cassette Unit A3, secure the printer to the unit with the fittings provided. 1500-sheet Paper Cassette Unit A3 500-sheet Paper Cassette Unit A3 Warning: Be sure to lock both casters before installing the unit on the printer.
Page 196 7. Plug the unit’s connector into the printer. 8. Attach the connector cover to the unit. For 500-sheet Paper Cassette Unit A3, proceed to step 10. 9. Attach the cord hook to the unit with the two screws provided. Installing Options...
Page 197: Removing The Optional Paper Cassette Unit
Sheet. See “Printing a Status Sheet” on page 276. Note for Windows users: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 83.
Page 198: Duplex Unit
Duplex Unit For the paper types and sizes that you can use with the Duplex Unit, see “Paper Sources” on page 31 or “Printing on Special Media” on page 45. For specifications, see “Duplex Unit” on page 333. Installing the Duplex Unit Follow the steps below to install the optional Duplex Unit.
Page 199 2. Open the MP tray, and remove the protective cover (gray tape) on the left of the printer as shown below. 3. Insert the left and right projections of the Duplex Unit into the openings of the printer. Then press down the Duplex Unit. Note: If the line of the Duplex Unit matches that of the printer as shown below, the Duplex Unit is correctly installed.
Page 200 4. Open cover D of the Duplex Unit. Then lift the green lever and secure the Duplex Unit with the two screws provided. 5. Lower the lever to its original position, and close cover D of the Duplex Unit. 6. Remove the small plastic cover on the left of the printer by pressing the cover stopper and pulling it.
Page 201 7. Press and hold the latch on cover B to unlock the hooks, then open cover B. 8. Plug the connector of the Duplex Unit into the socket on the printer. 9. Close cover B. When closing the left cover, be careful not to trap the connector cable.
Page 202: Removing The Duplex Unit
Status Sheet. See “Printing a Status Sheet” on page 276. Note for Windows users: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings”...
Page 203: Face-Up Tray
Face-up Tray The face-up tray stacks your printouts with the printed surface facing up. All paper types supported by the printer can be used. Installing the Face-up tray Follow the steps below to install the Face-up tray. Warning: Be careful when working inside the printer as some components are sharp and may cause injury.
Page 204 2. Detach the upper-left part of the printer cover by pushing both sides of the cover upward. 3. Attach the discharge unit for the Face-up tray by inserting the two pegs into the holes on the printer. 4. Confirm that the two pegs fit the holes on the printer, and insert the discharge unit by pushing it downward until it clicks.
Page 205 5. Secure the discharge unit with the two screws provided. 6. Press and hold the latch on cover B to unlock the hooks, then open cover B. Installing Options...
Page 206 7. Plug the connector cable of the Face-up tray to the socket on the printer as shown below. 8. Attach the connector’s fixture by inserting the two pegs into the holes of the printer until it clicks. 9. Close cover B. Installing Options...
Page 207: Removing The Face-Up Tray
Status Sheet. See “Printing a Status Sheet” on page 276. Note for Windows users: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings”...
Page 208: Hard Disk Drive
Hard Disk Drive The optional Hard Disk Drive allows you to expand the printer’s input buffer when the Ethernet interface is used, and gives you additional memory for graphics, form data, and faster multi-page, multi-output sorting. Installing the Hard Disk Drive Follow the steps below to install the Hard Disk Drive.
Page 209 2. Remove the three screws from the cover on the right side of the printer. 3. Slide the cover backward. Then tilt it toward you and remove Warning: When you open the right side cover, be careful not to touch the areas surrounding the caution label on the circuit board since the areas may be very hot.
Page 210 4. Identify the connection socket for the Hard Disk Drive. * Hard Disk Drive socket 5. Secure the Hard Disk Drive with the three screws provided. Installing Options...
Page 211 6. Plug the connection cable into both the socket on the HDD and that on the board as shown below. 7. Reattach the cover to the right side of the printer by inserting the three projections at the bottom of the cover to the notches on the printer, and then sliding the cover forward to firmly fit it to the printer.
Page 212: Removing The Hard Disk Drive
Note for Windows users: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 83.
Page 213: Memory Module
Memory Module By installing a Dual In-line Memory Module (DIMM), you can increase printer memory up to 1,024 MB. You may want to add additional memory if you are having difficulty printing complex graphics. This printer has two memory slots, but one slot has a 128 MB DIMM already installed in it at the time of manufacture.
Page 214 1. Turn the printer off and unplug the power cord. 2. Remove the three screws from the cover on the right side of the printer. Installing Options...
Page 215 3. Slide the cover backward. Then tilt it toward you and remove Warning: When you open the right side cover, be careful not to touch the areas surrounding the caution label on the circuit board since the areas may be very hot. 4.
Page 216 5. Confirm that the notch on the expansion RAM module matches that of the socket. 6. Firmly insert the top edge of the RAM module into the socket until it stops. 7. Press the inserted RAM module until it clicks so that the whole module is fully installed.
Page 217 Caution: ❏ Do not force the memory module into the socket. ❏ Be sure to insert the memory module in the correct direction. 8. Reattach the cover to the right of the printer by inserting the three projections at the bottom of the cover to the notches on the printer, and then sliding the cover forward to firmly fit it to the printer.
Page 218: Removing A Memory Module
Note for Windows users: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 83.
Page 219: Adobe Postscript 3 Kit/P5C Emulation Kit
Adobe PostScript 3 Kit/P5C Emulation Kit The Adobe PostScript 3 Kit ROM module and P5C Emulation kit are available as an option for this printer. These modules allow your printer to print documents in the PostScript printing language and in the PCL5c printing language. Note: The features provided by the Adobe PostScript 3 ROM Module cannot be used when the printer is connected to a Macintosh computer using...
Page 220 1. Turn the printer off and unplug the power cord. 2. Remove the three screws from the cover on the right side of the printer. Installing Options...
Page 221 3. Slide the cover backward. Then tilt it toward you and remove Warning: When you open the right side cover, be careful not to touch the areas surrounding the caution label on the circuit board since the areas may be very hot. 4.
Page 222 5. Confirm that the notch on the top edge of the ROM module matches the catch on the socket. Then insert the ROM module horizontally until it stops as shown below. If the ROM module is correctly installed, the catch on the socket fits the notch on the ROM module and the end of the socket sticks out as shown below.
Page 223: Removing The Rom Module
7. Secure the cover with the three screws. 8. Reconnect the power cord and turn the printer on. To confirm that the Adobe PostScript 3 ROM module or P5C emulation module is installed correctly, print a status sheet. See “Printing a Status Sheet” on page 276 for instructions. If PS3 or P5C is not listed as an installed emulation on the status sheet, try reinstalling the module.
Page 224: Chapter 7 Maintenance And Transportation
Replacement Messages When you see the following messages on the LCD panel or the window of EPSON Status Monitor 3, replace the appropriate consumable products. You can continue to print for a short time after a message appears, but Epson recommends early replacement to maintain print quality and extend the life of your printer.
Page 225 If a consumable product reaches the end of its service life, the printer stops printing and displays the following messages on the LCD panel or the window of EPSON Status Monitor 3. When this happens, the printer cannot resume printing until you replace the depleted consumable products.
Page 226: Toner Cartridge
❏ Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson.
Page 227: Replacing A Toner Cartridge
Replacing a toner cartridge Follow the steps below to replace a toner cartridge. 1. Prepare a new cartridge of the color (K, C, M or Y) displayed on the LCD panel. Note: The following steps are for replacing the magenta toner cartridge. 2.
Page 228 4. Draw out the used cartridge. Caution: Do not dispose of used toner cartridges in fire, as they can explode and cause burn injury. 5. Take the new toner cartridge out of its package and gently shake the new toner cartridge a few times. Note: The package and the bag containing the toner cartridge will be needed when collecting used cartridges.
Page 229 6. Match the arrow mark on the cartridge with the d mark on the printer, and then insert the cartridge all the way until it stops. 7. Firmly turn the handle on the front of the cartridge until it lines up with the icon.
Page 230 8. Close cover A. Warning: Take care not to get your finger caught in the metal part inside cover A when closing it. Maintenance and Transportation...
Page 231: Photoconductor Unit
Photoconductor Unit Handling precautions Always observe the following handling precautions when replacing the consumable products: ❏ The photoconductor unit weighs 2.2 kg (4.84 lb). Be sure to hold it firmly by the handle when carrying it. ❏ When replacing the photoconductor unit, avoid exposing it to room light any longer than necessary.
Page 232: Replacing The Photoconductor Unit
Replacing the photoconductor unit Prepare a new photoconductor unit for replacement when you get an LCD panel message informing you to do so. Follow the steps below to replace the photoconductor unit. 1. Press the latch on cover B to unlock the hooks, and open cover 2.
Page 233 3. Hold the waste toner collector and draw it out. When drawing out the waste toner collector, firmly pull it since it has a drag resistance. Take care not to pull it too strongly as it could cause you to fall down. Note: When placing the waste toner collector, stand it on a flat surface as shown below to prevent the toner content from spilling out.
Page 234 4. Pull the lever inside the handle and turn the handle to the guideline marked with the icon. Note: If you have difficulty pulling the lever, first lift the handle slightly to the left and then pull the lever again. 5.
Page 235 6. Hold the handle of the photoconductor unit and pull it out while raising it. Note: Place the used intermediate transfer unit as shown below to prevent contamination. Maintenance and Transportation...
Page 236 7. Take the photoconductor unit out of its package. * Do not remove the protective sheet 8. Place the photoconductor unit by mounting the two projections near you onto the printer, and then mounting the projections on the other side onto the printer. Maintenance and Transportation...
Page 237 9. Make sure the two u marks on the printer match those of the photoconductor unit, and then remove the tape from the photoconductor unit. 10. Pull out the protective sheet horizontally. Maintenance and Transportation...
Page 238 11. Gently insert the intermediate transfer unit until it stops. Caution: Do not touch the transfer rollers (three black cylinders) of the intermediate transfer unit. Touching them may deteriorate print quality. 12. Turn the handle of the intermediate transfer unit to the guideline marked with the icon.
Page 239 14. Install the new waste toner collector to the printer by holding it as shown below. Note: If the waste toner collector is not installed correctly, cover A may not be closed or an error massage will be displayed on the LCD panel. Be sure to install the waste toner collector into the frame of the printer.
Page 240 16. Close cover A. Warning: Take care not to get your finger caught in the metal part inside cover A when closing it. Maintenance and Transportation...
Page 241: Waste Toner Collector
Waste Toner Collector Handling precautions Always observe the following handling precautions when replacing the consumable products. Do not reuse toner found in the waste toner collector. Warning: ❏ Do not dispose of the used consumable products in fire, as it may explode and cause injury.
Page 242 2. Hold the waste toner collector and draw it out as shown below. When drawing out the waste toner collector, firmly pull it since it has a drag resistance. Take care not to pull it too strongly as it could cause you to fall down. Note: When placing the waste toner collector that is removed, stand it on a flat surface as shown below to prevent the toner content from...
Page 243 3. Install a new waste toner collector to the printer as shown below. Note: If the waste toner collector is not installed correctly, cover A may not be closed or an error massage will be displayed on the LCD panel. Make sure the waste toner collector is correctly installed in the frame of the printer.
Page 244 4. Close cover A. Warning: Take care not to get your finger caught in the metal part inside cover A when closing it. Maintenance and Transportation...
Page 245: Cleaning The Printer
Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. Caution: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case.
Page 246 1. Pull out the standard lower cassette until it stops. 2. Thoroughly wipe the rubber parts of the pickup roller in the standard lower cassette with a dry cloth. * pickup roller...
Page 247: Transporting The Printer
Transporting the Printer For long distances If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. Follow the steps below to repack your printer. 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet. 3.
Page 248: Power Cord
1. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cable 2. Be sure to lift the printer by the correct positions as shown below. Note: The printer weighs about 55 kg (121 lb). One person should never attempt to lift or carry it alone.
Page 249: Finding A Place For The Printer
Finding a place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation. Dimensions shown in the illustrations below are in centimeters.
Page 250 To install and use any of the following options, you will need the indicated amount of additional space. The optional 500-sheet Paper Cassette Unit A3 adds 121 mm (4.84 in.) to the bottom of the printer. The optional 1500-sheet Paper Cassette Unit A3 adds 363 mm (14.52 in.) to the bottom of the printer.
Page 251: Checking Color Registration
Caution: ❏ Leave adequate room around the printer to allow for sufficient ventilation. ❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust. ❏ Avoid using outlets that other appliances are plugged into. ❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
Page 252 4. Press the Enter button. The printer prints a Color Registration Adjustment Sheet. 5. See the color values (Yellow, Magenta, and Cyan) at “Left,” “Center,” and “Right” in Chart A on the printed Color Registration Adjustment Sheet. 6. Determine where the lines for each color cross through the vertical white lines, and write the numbers of the corresponding horizontal bands in the table.
Page 253 8. Press the Down button several times to display , then press the Enter button. 9. Press the Down button several times to display the color you need to adjust, then press the Enter button. For example, to adjust the cyan registration, press the Down button several times until the LCD panel displays , then press the Enter button.
Page 254 15. See the color values (Yellow, Magenta, and Cyan) at “Left,” “Center,” and “Right” in Chart B on the printed Color Registration Adjustment Sheet. 16. Determine where the colors are darkest and write the corresponding values in the table. If all values are zero, adjustment is complete. Otherwise, follow steps 7 to 14 to adjust the color registration for Chart B.
Page 255: Clearing Jammed Paper
Chapter 8 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor 3 provide alert messages. With the optional paper cassette unit installed a. Jam B b. Jam B, C1 c. Jam E d.
Page 256: Precautions For Clearing Jammed Paper
With the optional Duplex Unit installed a. Jam B, D Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper. ❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams. Pull it gently in order to avoid tearing.
Page 257: Jam B (Cover B)
Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
Page 258 2. Tilt the green levers toward you as shown below. Caution: ❏ Do not move the black lever. ❏ Do not touch the transfer roller (black rubber roller) of the transfer unit or the transfer roller of the intermediate transfer unit. Touching them may deteriorate print quality, or damage the transfer roller and require replacement.
Page 259 3. Remove the jammed paper. If the end of the jammed paper sticks out of the paper discharge slot, gently remove the paper from the slot and proceed to step 4. If the jammed paper does not stick out of the paper discharge slot, remove the jammed paper from inside cover B.
Page 260: Removing Jam For Long-Size Paper
4. Return the green levers to their original positions. 5. Close cover B and the MP tray. For Long-size Paper When there is paper jammed inside cover B while using long-size paper, follow the steps below to remove it. 1. Press the latch on cover B to unlock the hooks, and open cover Troubleshooting...
Page 261 ❏ When the end of the jammed paper is not visible inside cover B, proceed to step 2. ❏ When the end of the jammed paper is visible, proceed to step 3. ❏ When the jammed paper is fed to the inside of the fuser unit, proceed to step 4.
Page 262 Warning: Never touch the area surrounding the CAUTION seal. Since it may be very hot, touching it may burn you. Note: ❏ If the jammed paper is wrapped around the fuser unit or the roller, do not remove it by force. Turn off the printer immediately and contact your dealer.
Page 263 5. Hold the jammed paper with both hands to pull out the paper end in the direction of the arrow. * Projection Caution: Do not let the paper hit the projection as shown in the illustration. 6. Remove the jammed paper all the way in the direction of the arrow with both hands.
Page 264 Caution; ❏ If the jammed paper is wrapped around the fuser unit or the roller, do not remove it by force. Turn off the printer immediately and contact your dealer. ❏ Do not pull out the jammed paper from the MP tray. Doing so may cause raw toner to adhere to the roller and get the next paper being fed dirty.
Page 265: Jam E (Cover E)
9. Pull out the jammed paper all the way in the direction of the arrow to remove it. 10. Return the green levers to their original positions. 11. Close cover B. Jam E (cover E) When there is paper jammed inside cover E on the left of an optional paper cassette unit, the LCD panel displays the error message.
Page 266 For the Optional 500-sheet Paper Cassette Unit A3 1. Pull the lever of cover E on the left of the unit to open it. 2. Hold the end of the jammed paper with both hands, and gently remove the paper. Be careful not to tear the paper. 3.
Page 267 For the Optional 1500-sheet Paper Cassette Unit A3 1. Pull the lever of cover E on the left of the unit to open it. 2. Hold the end of the jammed paper with both hands, and gently remove the paper. Be careful not to tear the paper. 3.
Page 268: Jam B, C1 (Cover B And Standard Lower Paper Cassette)
Jam B, C1 (cover B and standard lower paper cassette) When there is paper jammed due to misfeeding from the lower paper cassette, the LCD panel displays the error message. Follow the steps below to clear the jammed paper. 1. Press the latch on cover B to unlock the hooks, and open cover If you find the jammed paper, follow step 2 of “Jam B (cover B)”...
Page 269 3. Gently remove the jammed paper. Be careful not to tear the paper. 4. Push in the standard lower cassette until it stops. 5. Close cover B. Troubleshooting...
Page 270: Jam E, C2/E, C3/E, C4
Jam E, C2/E, C3/E, C4 (cover E and optional paper cassettes) When there is paper jammed due to misfeeding from an optional paper cassette, the LCD panel displays the error message. For the Optional 500-sheet Paper Cassette Unit A3 Follow the steps below to clear the jammed paper. 1.
Page 271 3. Gently remove the jammed paper. Be careful not to tear the paper. 4. Push in the optional 500-sheet Paper Cassette Unit A3 until it stops. 5. Close cover E. Troubleshooting...
Page 272 For the Optional 1500-sheet Paper Cassette Unit A3 1. Pull the lever of cover E on the left of the unit to open it. If the jammed paper is found, follow step 2 of “Jam E (cover E)” on page 265 to gently remove it by holding its end. When the jammed paper has been removed, proceed to step 5.
Page 273 3. Gently remove the jammed paper. Be careful not to tear the paper. 4. Push in the optional 1500-sheet Paper Cassette Unit A3 until it stops. 5. Close cover E. Troubleshooting...
Page 274: Jam B, D (Cover B And Optional Duplex Unit)
Jam B, D (cover B and optional Duplex Unit) When there is paper jammed inside the duplex unit, the LCD panel displays the error message. Follow the steps below to clear the jammed paper. 1. Press the latch on cover B to unlock the hooks, and open cover If you find the jammed paper, follow step 2 of “Jam B (cover B)”...
Page 275 3. Open cover D of the optional Duplex Unit, then lift the lever and gently remove the jammed paper. 4. Lower the lever and close cover D. If the MP tray was closed in step 1, close it also. Troubleshooting...
Page 276: Printing A Status Sheet
Printing a Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a status sheet using the printer’s control panel. Follow the steps below to print a status sheet. 1. Turn on the printer. The LCD panel shows 2.
Page 277: Operational Problems
Operational Problems The Ready light does not turn on Cause What to do The power cord may not be Turn off the printer, check the power properly plugged into the cord connections between the printer electrical outlet. and the electrical outlet, then turn the printer back on.
Page 278: The Optional Product Is Not Available
The optional product is not available Cause What to do Click the Optional Settings tab, select If you are using Windows, and EPSON Status Monitor 3 is not Update the Printer Option installed, you have to make Information Manually, then click settings manually in the Settings.
Page 279: Sharing Problems
Network printers cannot be monitored in a Windows 95 environment Cause What to do Your printer is in sleep mode. Close the printer driver and EPSON Status Monitor 3, then restart Status Monitor 3. Printout Problems The font cannot be printed...
Page 280: Printout Is Garbled
Printout is garbled Cause What to do The interface cable may not be Make sure that both ends of the interface plugged in securely. cable are plugged in securely. You may not be using the If you are using the parallel interface, correct interface cable.
Page 281: Color Printing Problems
Color Printing Problems Cannot print in color Cause What to do Black is selected as the Color Change this setting to Color. setting in the printer driver. The color setting in the Make sure that the settings in your application you are using is application are appropriate for color not appropriate for color printing.
Page 282: The Color Looks Different From What You See
The color looks different from what you see on the computer screen Cause What to do Printed colors do not exactly Although it is difficult to match colors match the colors on your perfectly, selecting the printer driver’s monitor, since printers and ICM setting (for Windows XP, Me, 98, monitors use different color 95, 2000, or Server 2003) or ColorSync...
Page 283: Print Quality Problems
If the surface of your paper is too rough, correct type of paper for your printed characters may appear distorted printer. or broken. EPSON special paper, or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 322 for information on choosing paper.
Page 284: Print Quality Or Tone Is Uneven
There may be no toner left in If the message on the LCD panel or in the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner left is low, see “Replacing a toner cartridge” on page 227.
Page 285: Toner Smudges
If the surface of your paper is too rough, correct type of paper for your printed characters may appear distorted printer. or broken. EPSON special paper or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 322 for information on choosing paper.
Page 286: Completely Blank Pages Are Output
There may be no toner left in If the message on the LCD panel or in the the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner is low, see “Replacing a toner cartridge” on page 227.
Page 287: The Printed Image Is Light Or Faint
There may be no toner left in If the message on the LCD panel or in the toner cartridge. EPSON Status Monitor 3 indicates that the amount of toner left is low, see “Replacing a toner cartridge” on page 227.
Page 288: Memory Problems
Memory Problems Print quality decreased Cause What to do The printer cannot print in the Check to see if the printout is acceptable. required quality level because If not, add more memory for a of insufficient memory, and permanent solution or lower print the printer lowers the quality quality temporarily in the printer driver.
Page 289: Paper Handling Problems
Paper Handling Problems Paper does not feed properly Cause What to do The paper guides are not set Make sure that the paper guides in all correctly. the paper cassettes are set in the correct paper size positions. The paper source setting may Make sure that you have selected the not be correct.
Page 290: Problems Using Options
Problems Using Options To confirm your options are installed correctly, print a status sheet. See “Printing a Status Sheet” on page 276 for details. The message Invalid AUX /IF Card appears on the LCD panel Cause What to do The printer cannot read the Turn off the computer, then remove the installed optional interface card.
Page 291: Feed Jam When Using The Optional Paper Cassette
Cause What to do Too many sheets may be Make sure that you have not tried to loaded in the paper cassette. load in with too many sheets of paper. The 500-sheet Paper Cassette Unit A3 can hold a maximum of 500 sheets of 63 to 175 g/m²...
Page 292: Correcting Usb Problems
Correcting USB Problems If you are having difficulty using printer with a USB connection, see if your problem is listed below, and take any recommended actions. USB connections USB cables or connections can sometimes be the source of USB problems. Try one or both of these solution. ❏...
Page 293 Checking printer software installation for Windows 2000, XP, or Server 2003 When using Windows XP, 2000, or Server 2003, you must follow the steps in the Setup Guide packed with the printer to install the printer software. Otherwise, Microsoft’s Universal driver may be installed instead.
Page 294 Note: The screen shots shown in this section are taken from Windows 98. Windows Me screens may differ slightly. 1. Access the printer driver, see “Accessing the printer driver” on page 53, then click the Details tab. Troubleshooting...
Page 295 If EPUSBX: (EPSON AL-C9100) is displayed in the Print to the following port drop-down list, then the USB printer device driver and printer software are installed correctly. If the correct port is not displayed, proceed to the next step. 2. Right-click the My Computer icon on your desktop, then click Properties.
Page 296 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. Troubleshooting...
Page 297 If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to view the installed devices. If USB Printer or EPSON AcuLaser C9100 appears under Other devices, the printer software is not installed correctly.
Page 298 4. Under Other devices, select USB Printer or EPSON AcuLaser C9100, click Remove, then click OK. When the following dialog box appears, click OK, then click OK to close the System Properties dialog box. 5. Uninstall the printer software as explained in “Uninstalling the Printer Software”...
Page 299: Status And Error Messages
Status and Error Messages This section contains a list of error messages shown on the LCD panel, giving a brief description of each message and suggestions for correcting the problem. Note that not every message shown on the LCD panel indicates a problem. When the mark is displayed at the left of the warning message, multiple warnings occur.
Page 300 Can’t Print Duplex The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the Duplex Unit. The problem could also be a result of incorrect settings for the paper source you are using. Pressing the N Start/Stop button will print the rest of the print job on only one side of the paper.
Page 301 Check Transparency You have loaded media other than transparencies when the Paper Type setting in the printer driver is Transparency, or transparencies are loaded when the Paper Setting in the printer driver is not set to Transparency. Paper is jammed at the MP tray. Remove the paper from the MP tray and remove the jammed paper from the MP tray.
Page 302 Form Data Canceled Unable to store form overlay data on the printer’s optional Hard Disk Drive. Either the drive is full, or the maximum number of form overlay files has been reached. Delete any form overlay files you no longer need, then try storing the new overlay again. To clear this error, select from the control panel’s Reset Menu.
Page 303 HDD CHECK The printer is checking the Hard Disk Drive. Image Optimum There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
Page 304 Install uuuu TnrCart The indicated toner cartridges are not installed in the printer. (The letters C, M, Y, or K appear in place of and indicate the colors Cyan, Magenta, Yellow, and Black respectively.) Install the indicated cartridges. See “Replacing a toner cartridge” on page 227.
Page 305 Invalid PS3 An optional PostScript 3 ROM module that cannot be used on this printer is installed. Turn off the printer, then remove the module. Invalid ROM A/Invalid ROM B The printer cannot read the installed optional ROM module. Turn off the printer, then remove the ROM module.
Page 306 Manual Feed sss The manual feed mode is specified for the current print job. Make sure the paper size indicated by sss is loaded, then press the N Start/Stop button . Mem Overflow The printer has insufficient memory to execute the current task. Press the N Start/Stop button on the control panel to resume printing, or press the + Cancel Job button to cancel the print job.
Page 307 Epson. Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to clear the warning message.
Page 308 Outbin Select Error The specified paper size or paper type cannot be output to the Face-up tray. Change the paper size or paper type, or select the face-down tray as the output tray. Paper Out sssss tttt There is no paper in the specified paper source (sssss). Load paper of the size (tttt) into the paper source.
Page 309 PS3 Hard Disk full The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full. To clear this error, select from the control panel’s Reset Menu, or remove the downloaded PS fonts to make room on the Hard Disk Drive.
Page 310 Replace Waste T Box The waste toner collector is full of toner. Replace it with a new waste toner collector. See “Replacing the waste toner collector” on page 241 for instructions. Reserve JobCanceled The printer cannot store the data of your print job using the Reserve Job function.
Page 311 ROM CHECK The printer is checking the ROM. Self Test The printer is currently performing a self test and initialization. Service Req Cffff/Service Req Eggg A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Eggg), turn off the printer, unplug the power cord, then contact a qualified service representative.
Page 312 Warming Up The printer is warming up the machine to be ready to print. Waste T BoxNearfull The waste toner collector is near full of toner. Worn Fuser This message warns you that the fuser unit is near the end of its service life.
Page 313 Worn Transfer Unit This message warns you that the transfer unit is near the end of its service life. You can continue to print until the error message appears, but early replacement is recommended to maintain high print quality. Contact your dealer.
Page 314 Writing ROM P The printer is writing data into the ROM module in the ROM slot Wrong Photoconductor An inappropriate photoconductor unit is installed. Install only the photoconductor unit listed in “Consumable products” on page 25. See “Photoconductor Unit” on page 231 for instructions on replacing the photoconductor unit.
Page 315: Canceling Printing
Canceling Printing You can cancel printing from your computer by using the printer driver. To cancel a print job before it is sent from your computer, see “Canceling Printing” on page 114. Using the Cancel Job button The + Cancel Job button on your printer is the quickest and easiest way to cancel printing.
Page 316: Contacting Customer Support
Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
Page 318: Appendix A Technical Specifications
Appendix A Technical Specifications Printer Features The printer comes with a full set of features that contributes to ease of use and consistent, high-quality output. The main features are described below. High-speed tandem printing engine Your printer’s state-of-the-art tandem engine features 400 MHz image processing and single-pass technology that delivers 24 ppm (pages per minute) at 600 dpi color and monochrome printing.
Page 319: Epson Quick Fuser Technology
You can produce professional quality double-sided documents. Use this feature with any print job to cut costs and save resources. ® As an NERGY partner, Epson recommends the use of ® the duplex printing function. See NERGY Compliance ®...
Page 320: Hdd Form Overlay Function
HDD Form Overlay function Enables faster printing with form overlays by allowing you to save the overlay data on the optional Hard Disk Drive instead of your computer. This feature is only available for Windows. For details, see “Using HDD form overlay” on page 76. Note: You need an optional Hard Disk Drive installed in your printer in order to use the HDD Form Overlay function.
Page 321: Resolution Improvement Technology And Enhanced Microgray Technology
Resolution Improvement Technology and Enhanced MicroGray technology Resolution Improvement Technology (RITech) is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. Enhanced MicroGray improves the halftone quality of graphics.
Page 322: Paper
Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Page 323: Paper That Should Not Be Used
Paper that should not be used You cannot use the following paper in this printer. It may cause printer damage, paper jams, and poor print quality: ❏ Media meant for other color laser printers, black-and-white laser printers, color copiers, black-and-white copiers, or ink jet printers ❏...
Page 324: Printable Area
Printable area 5 mm minimum margin on all sides. Note: The printable area varies, depending on the emulation mode in use. Printer General Printing Laser beam scanning and dry method: electrophotographic process Resolution: 300/600 dpi Continuous 24 pages per minute or less printing speed* (with A4/Letter):...
Page 325 Warm-up About 30 seconds at normal temperature time**: ** Warm-up time varies with optional configurations. Paper feed: Automatic or manual feed Paper feed Center alignment for all sizes alignment: Input paper MP tray: supply: For details, see “MP tray” on page 31. Standard lower cassette: For details, see “Standard lower cassette”...
Page 326: Environmental
Environmental Temperature Humidity Note In use: 10 to 32°C 15 to 85% No condensation (50 to 89.6°F) Not in use: -20 to 40°C 5 to 85% RH No condensation (-4 to 104°F) Altitude: 3,100 meters (10,170 feet) maximum Mechanical Technical Specifications...
Page 327: Electrical
Weight: Approx. 55 kg (about 121 lb), excluding the toner cartridge and options Durability 5 years or 600,000 pages, whichever comes first (under the condition of A4 size, horizontal plain paper) Electrical 110 V to 120 V 220 V to 240 V (Model KCA-1) (Model KCB-1) Voltage...
Page 328: Standard And Approvals
Standard and approvals U.S. model: Safety UL 60950 CSA No.60950 FCC Part 15 Subpart B Class B CSA C108.8 Class B European model: Low Voltage Directive 73/23/EEC EN 60950 EMC Directive 89/336/EEC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Australian model: AS/NZS CISPR22 Class B...
Page 329 CDRH regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
Page 330: Interfaces
Interfaces Parallel interface Use the IEEE 1284-I compliant parallel interface connector. ECP mode/Nibble mode USB interface 2.0 High Speed mode Note: ❏ Only computers equipped with a USB connector and running Mac OS 9 and X or Windows XP, Me, 98, 2000, or Server 2003 support the USB interface.
Page 331: Options And Consumables
Options and Consumables 500-sheet Paper Cassette Unit A3 Product number: C12C802142* Paper size: A3, B4, A4, B5, Legal (LGL), Government Legal (GLG), Letter (LT), Ledger (B) Paper weight: 60 to 105 g/m² Paper feed: One paper cassette mounted Automatic feed delivery system Cassette capacity up to 500 sheets Paper types: Plain paper, Semi-Thick, Letterhead,...
Page 332: 1500-Sheet Paper Cassette Unit A3
1500-sheet Paper Cassette Unit A3 Product number: C12C802152* Paper size: A3, B4, A4, B5, Legal (LGL), Government Legal (GLG), Letter (LT), Ledger (B) Paper weight: 60 to 105 g/m² Paper feed: Three paper cassettes mounted Automatic feed delivery system Cassette capacity up to 500 sheets (for each of cassettes) Paper types: Plain paper, Semi-Thick, Letterhead,...
Page 333: Duplex Unit
Duplex Unit Product number: C12C802132 Paper size: A3, B4, A4, B5, A5, Legal (LGL), Government Legal (GLG), Letter (LT), Ledger (B), Half Letter (HLT), Executive (EXE), Government Letter (GLT), F4 Paper weight: 60 to 105 g/m² Paper feed: Automatic feed delivery system Paper types: Plain paper, Semi-Thick, Letterhead, Recycled, Color, Coated...
Page 334: Face-Up Tray
Face-up Tray Product number: C12C802162 Model: KCA-5 (C12C802162) Power supply: 24 V/0.85 A supplied by the printer Dimensions and weight: Height: 140 mm (5.6 in.) Width: 510 mm (20.4 in.) Depth: 310 mm (12.4 in.) Weight: 1.4 kg (3.08 lb) Memory modules Memory size: 128 MB, 256 MB, 384 MB, 512 MB, 640...
Page 335: Hard Disk Drive
Hard Disk Drive Product code: C12C824172* Capacity: 37.2 GB * This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC. Toner cartridge Product number: Yellow: 0195* Magenta: 0196* Cyan: 0197* Black: 0198* Storage temperature: 0 to 35°C (32 to 95°F) Storage humidity: 15 to 80% RH Life of...
Page 336: Photoconductor Unit
* This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC. ** Average under the conditions of A4 size paper, continuous printing, and 5% print ratio. Even if printing under the conditions of A4 size paper, continuous printing, and less than 5% print ratio, service life may be shortened depending on other conditions.
Page 337: Waste Toner Collector
Service life may vary depending on the following conditions: ❏ Number of times the printer is turned on and off, and the number of times the printer warms up from the sleep mode. ❏ Number of times that paper jams ❏...
Page 338: Appendix B Functions Of The Control Panel
Appendix B Functions of the Control Panel Using the Control Panel Menus You can use the printer’s control panel to access a variety of menus that allow you to check the status of consumable products, print status sheets, and make printer settings. This section describes how to use the control panel menus, and when it is appropriate to make printer settings using the control panel.
Page 339 1. When the printer’s Ready light is on, press any of the control panel buttons shown below accesses the control panel menus. 2. Use the Up and Down buttons to scroll through the menus. 3. Press the Enter button to view the items in a menu. Depending on the menu, the LCD panel displays an item and the current setting separated ( ), or only an item...
Page 340: Printing And Deleting Reserve Job Data
Printing and Deleting Reserve Job Data Print jobs stored on the printer’s optional Hard Disk Drive using the Re-Print Job, Verify Job, and Stored Job options of the Reserve Job function can be printed and deleted using the control panel’s Quick Print Job Menu.
Page 341: Using The Confidential Job Menu
Using the Confidential Job Menu Follow the steps below to print or delete Confidential Job data. 1. Make sure the LCD panel displays , then press Enter button to access the control panel menus. 2. Press the Down button repeatedly until appears on the LCD panel, then press Enter button.
Page 342: Control Panel Menus
6. To specify the number of copies you want to print, press the Enter button, then use the Down and buttons to select the number of copies. To delete the print job, press the Down button to display on the LCD panel. 7.
Page 343 Press the Down or Up button to select an item. Press Enter button to print a sheet or font sample. Item Settings (default in bold) Status Sheet Reserve Job List Form Overlay List Network Status Sheet Color Regist Sheet AUX Status Sheet PS3 Status Sheet PS3 Font List USB ExtI/FStatusSht...
Page 344 Status Sheet, AUX Status Sheet, PS3 Status Sheet Prints a sheet showing the current printer settings and installed options. These sheets can be useful to confirm whether options have been installed correctly. Reserve Job List Prints a list of reserved print jobs stored on the optional Hard Disk Drive.
Page 345: Status Menu
C Toner/M Toner/Y Toner/K Toner/Photoconductr Displays the amount of toner left in the toner cartridges, and the remaining service life of the photoconductor unit, as shown below: (100 to 84%) (83 to 67%) (66 to 51%) (50 to 34%) (33 to 17%) (16 to 1%) (0%) Total Pages...
Page 346: Tray Menu
Tray Menu This menu allows you to specify the size and type of paper loaded in the MP tray. Accessing this menu also lets you check the size of the paper currently loaded in the lower cassettes. The paper type settings in this menu can also be made from your printer driver.
Page 347: Emulation Menu
LC1 Size/LC2 Size/LC3/LC4 Size Displays the paper size loaded in the standard and optional lower cassettes. MP Type Lets you set the paper type loaded in the MP tray. LC1 Type/LC2 Type/LC3 /LC4Type Lets you select the paper type loaded in the standard and optional lower cassettes.
Page 348: Printing Menu
Printing Menu This menu allows you to make standard print settings, such as Page Size and Orientation, when printing from an application or operating system that does not support your printer driver. Be sure to use the printer driver to make these settings whenever you can, since settings made on your computer always override these settings.
Page 349 Orientation Specifies whether the page is printed in portrait or landscape orientation. Resolution Specifies the printing resolution. RITech Turning RITech on produces smoother and crisper lines, text, and graphics. Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of characters.
Page 350 Left Offset Makes fine adjustments to the horizontal printing position of the page. This is useful for fine adjustments. Caution: Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer. T Offset B Adjusts the vertical printing position on the back of the paper when printing on both sides.
Page 351: Setup Menu
Setup Menu This menu allows you to make various basic configuration settings related to paper sources, feeding modes, and error handling. You can also use this menu to select the LCD panel display language. Item Settings (default in bold) Lang English, Français, Deutsch, ITALIANO, ESPAÑOL, SVENSKA, Dansk, Nederl., SUOMI, Português Time Out...
Page 352 Lang Specifies the language displayed on the LCD panel and that printed on the status sheet. Time Out Specifies the length of the time, in seconds, before a time out when interfaces are being switched automatically. The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface.
Page 353 Manual Feed Allows you to select the manual feed mode for the MP tray. For details on the manual feed mode, see “MP tray” on page 31. Copies Designates the number of copies to be printed, from 1 through 999. Duplex Turns duplex printing on or off.
Page 354 Skip Blank Page Enables you to skip blank pages when printing. This setting is available when you print in the LJ4, ESC/Page, ESCP2, FX, or I239X mode. Auto Eject Page Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached.
Page 355: Quick Print Job Menu
Page Protect Allocates additional printer memory for printing data, as opposed to receiving it. You may need to turn this setting on if you are printing a very complex page. If a error message appears on the LCD panel during printing, turn this setting on and reprint your data.
Page 356: Confidential Job Menu
Confidential Job Menu This menu allows you to print or delete print jobs stored in the printer’s Hard Disk Drive using the Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct password to access this data. For instructions on using this menu, see “Using the Confidential Job Menu”...
Page 357: Reset Menu
Magenta Regist Adjusts the registration position of the color magenta relative to black. To adjust the registration, select on the control panel’s Information Menu to print a color registration sheet. Then use the Magenta Regist setting to select the number that corresponds to the magenta and black line segments most closely aligned.
Page 358: Parallel Menu
Reset Stops printing and clears the current job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully. Reset All Stops printing, clears the printer memory, and restores the printer settings to their default values.
Page 359 Speed Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or Nibble mode. When selected, the pulse width is about 1 µs. When is selected, the pulse width is about 10 µs. Bi-D Allows you to specify the bidirectional communication mode. When you select , bidirectional communication is disabled.
Page 360: Usb Menu
USB Menu These settings control communication between the printer and the computer when using the USB interface. Item Settings (default in bold) USB I/F On, Off USB Speed HS, FS USB ExtI/F Confg No, Yes Get IP Address Panel, Auto, PING *3*4*5 0.0.0.0 to 255.255.255.255 0.0.0.0 to 255.255.255.255...
Page 361: Network Menu
USB I/F Allows you to activate or deactivate the USB interface. USB SPEED Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS does not work on your computer system. Buffer Size Determines the amount of memory to be used for receiving data and printing data.
Page 362: Lj4 Menu
LJ4 Menu These settings control the fonts and symbol sets when in the LJ4 mode. Item Settings (default in bold) Font Source Resident, Download, ROM A* Font Number 0 to 65535 (depending on your settings) Pitch** 0.44 ... 10.00 ... 99.99 cpi in 0.01-cpi increments Height** 4.00 ...
Page 363 Note: If you normally use the HP LaserJet 4 printer driver when printing, you should change settings using this driver whenever you can. Printer driver settings always override the LJ4 Menu options. FontSource Sets the default font source. Font Number Sets the default font number for the default font source.
Page 364 Form Selects the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the Page Size or Orientation settings cause changes in value, based on the stored VMI.
Page 365: Gl2 Menu
GL2 Menu This menu lets you set the printer to emulate a plotter, allowing you to use software which requires a plotter for output. The LJ4GL2 mode is similar to the GL/2 mode supported in the HP LaserJet 4 mode. The GLlike mode emulates some of the HP-GL plotter commands and includes all the commands found in HP’s GL/2 mode, as well as two additional commands.
Page 366 Before you start printing in the GL/2 mode You may need to change the following print options in your application, depending on your output needs. Check these settings to make sure they match the data you are trying to print. Print Options Settings Paper size...
Page 367: Ps3 Menu
Allows you to choose a pen which you can then set the thickness for in the Pen 0 through 6 item. The LJ4GL2 mode supports two pens (0 and 1), while the GLlike mode supports seven pens (0 through 6). Specifies the way in which lines end.
Page 368: Escp2 Menu
Image Protect Allows you to specify whether to employ lossy compression. Lossy compression refers to a data compression technique in which some amount of data is lost. ESCP2 Menu This menu allows you to make settings which affect the printer when it is in the ESC/P 2 emulation mode.
Page 369 Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
Page 370 Country Use this option to select one of the fifteen international symbol sets. See “International character sets” on page 414 for samples of the characters in each country’s symbol set. Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin.
Page 371: Fx Menu
FX Menu This menu allows you to make settings which affect the printer when it is in the FX emulation mode. Item Settings (default in bold) Font Courier, Prestige, Roman, Sans Serif, Script, Orator S, OCR A, OCR B Pitch 10, 12, 15 cpi, Prop.
Page 372 Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches. The smaller the value, the closer the printable line is to the top. Text Sets the page length in lines.
Page 373 Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.
Page 374: I239X Menu
I239X Menu ® The I239X mode emulates IBM 2390/2391 Plus commands. These settings are available only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans Serif Pitch 10, 12, 15, 17, 20, 24 cpi, Prop. Code Page 437, 850, 858, 860, 863, 865 T.
Page 375 Code Page Selects the character tables. Character tables contain the characters and symbols used by different languages. The printer prints text based on the selected character table. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
Page 376: Support Menu
Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you select , the bit image density is high, and if you select , the bit image density is low. If you select , the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots.
Page 377: Appendix C Working With Fonts
Appendix C Working with Fonts EPSON BarCode Fonts (Windows Only) EPSON BarCode Fonts let you easily create and print many types of bar codes. Normally, bar code creation is a laborious process requiring you to specify various command codes, such as Start bar, Stop bar and OCR-B, in addition to the bar code characters themselves.
Page 378: Working With Fonts
EPSON Code39 CD EPSON Code39 Code128 EPSON Creates Code128 Code128 bar codes. Interleaved EPSON ITF Printing of 2 of 5 (ITF) OCR-B and EPSON ITF check digits can be specified with EPSON ITF the font name. CD Num EPSON ITF...
Page 379: System Requirements
Hard disk: 15 to 30 KB free space, depending on the font. Note: EPSON BarCode Fonts can only be used with Epson printer drivers. Installing EPSON BarCode Fonts Follow the steps below to install EPSON BarCode Fonts. The procedure described here is for installation in Windows 98; the procedure for other Windows operating systems is nearly the same.
Page 380 3. Click Continue. When the software license agreement screen appears, read the statement and then click Agree. 4. In the dialog box that appears, click Local. 5. Click Custom. Working with Fonts...
Page 381 6. Select the EPSON BarCode Font check box and click Install. Then follow the on-screen instructions. 7. When installation is complete, click OK. EPSON BarCode Fonts are now installed on your computer. Working with Fonts...
Page 382: Printing With Epson Barcode Fonts
Printing with EPSON BarCode Fonts Follow the steps below to create and print bar codes using EPSON BarCode Fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications. 1. Open a document in your application and enter the characters you want to convert into a bar code.
Page 383 3. Select the EPSON BarCode Font you want to use, set the font size, then click OK. Note: In Windows XP, 2000, NT 4.0, or Server 2003, you cannot use font sizes larger than 96 points when printing bar codes.
Page 384 5. Select Print from the File menu, then select your EPSON printer and click Properties. Make the following printer driver settings. EPSON AcuLaser C9100 is a color printer. See the Color Printer Driver section in the table below. Monochrome Color...
Page 385: Barcode Font Specifications
❏ Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is selected, the resulting bar code may have more characters than were originally input.
Page 386 EPSON EAN-8 ❏ EAN-8 is an eight-digit abbreviated version of the EAN bar code standard. ❏ Because the check digit is added automatically, only 7 characters can be input. Character type Numbers (0 to 9) Number of characters 7 characters...
Page 387 EPSON EAN-13 ❏ EAN-13 is the standard 13-digit EAN bar code. ❏ Because the check digit is added automatically, only 12 characters can be input. Character type Numbers (0 to 9) Number of characters 12 characters Font size 60 pt to 150 pt (up to 96 pt in Windows XP/2000/NT 4.0/Server 2003).
Page 388 EPSON UPC-A ❏ UPC-A is the standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). ❏ Only regular UPC codes are supported. Supplementary codes are not supported. Character type Numbers (0 to 9) Number of characters...
Page 389 EPSON UPC-E ❏ UPC-E is the UPC-A zero-suppression (deletes extra zeros) bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Numbers (0 to 9) Number of characters 6 characters Font size 60 pt to 150 pt (up to 96 pt in Windows XP/2000/NT 4.0/Server 2003).
Page 390 EPSON Code39 ❏ Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard.
Page 391 EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num EPSON Code128 ❏ Code128 fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted.
Page 392 ❏ Change code set character Print sample EPSON Code128 EPSON ITF ❏ The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). ❏ Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B.
Page 393 ❏ Interleaved 2 of 5 treats every two characters as one set. When there are an odd number of characters, EPSON ITF fonts automatically add a zero to the beginning of the character string.
Page 394 Print sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num EPSON Codabar ❏ Four Codabar fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. ❏ The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Codabar standard.
Page 395 The following codes are inserted automatically and need not be input by hand: ❏ Left/Right quiet zone ❏ Start/Stop character (when not input) ❏ Check digit Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num Working with Fonts...
Page 396: Available Fonts
Available Fonts The following table lists the fonts that are installed in your printer. The names of all the fonts appear in your application software’s font list if you are using the driver provided with the printer. If you are using a different driver, all of these fonts may not be available.
Page 397 Font Name Family HP Equivalent Dorit Medium, Bold David Naamit Medium, Bold Narkis Arial Medium, Bold, Italic, Bold Italic Arial Times New Medium, Bold, Italic, Bold Italic Times New Helvetica Medium, Bold, Oblique, Bold Helvetica Oblique Helvetica Narrow Medium, Bold, Oblique, Bold Helvetica Oblique Narrow...
Page 398: Esc/P 2 And Fx Modes
Print a sample and make sure the fonts can be read before printing large quantities. ESC/P 2 and FX modes Font Name Family Courier Medium, Bold EPSON Prestige EPSON Roman EPSON Sans serif Arial Medium, Bold Letter Gothic Medium, Bold Times New Roman Medium, Bold EPSON Script OCR A OCR B * Available only in ESC/P2 mode.
Page 399: I239X Mode
EPSON Gothic EPSON Orator EPSON Script EPSON Presentor EPSON Sans serif OCR B Note: Depending on the print density, or on the quality or color of the paper, the OCR B font may not be readable. Print a sample and make sure the font can be read before printing large quantities.
Page 400: P5C Mode
P5C mode Scalable Font Font Name Font Font Name Font Classifi Classifi cation cation Courier Arial Bold Courier Bold Arial Italic Courier Italic Arial Bold Italic Courier Bold Italic Times New Roman Letter Gothic Times New Roman Bold Letter Gothic Bold Times New Roman Italic Letter Gothic Italic Times New Roman Bold...
Page 401 Font Name Font Font Name Font Classifi Classifi cation cation Clarendon ITC Avant Garde Gothic Condensed Demi Univers Medium ITC Avant Garde Gothic Book Oblique Univers Bold ITC Avant Garde Demi Oblique Univers Medium Italic ITC Bookman Light Univers Bold Italic ITC Bookman Demi Univers Medium ITC Bookman Light Italic...
Page 402: Printing Font Samples
Bitmap Font Font Name Symbol Set Line Printer Printing font samples You can print samples of the fonts available in each mode by using the control panel’s Information Menu. Follow these steps to print font samples. 1. Make sure that paper is loaded. 2.
Page 403: Selecting Fonts
Selecting Fonts Whenever possible select fonts in your application. See your software documentation for instructions. If you are sending unformatted text to the printer directly from DOS or if you are using a simple software package that does not include font selection, you can select fonts using the printer’s control panel menus when in the LJ4, ESC/P 2, FX, or I239X emulation mode.
Page 404: Epson Font Manager (Windows Only)
EPSON Font Manager (Windows Only) EPSON Font Manager provides you with 131 software fonts. System requirements To use EPSON Font Manager, your computer system should meet the following requirements: Computer: IBM PC series or IBM compatible with an 486 or higher CPU...
Page 405 3. Click Continue. When the software license agreement screen appears, read the statement then click Agree. 4. In the dialog box that appears, click Local. 5. Click Custom. Working with Fonts...
Page 406 6. Select the EPSON Font Manager check box and click Install. Then follow the on-screen instructions. 7. When installation is complete, click OK. EPSON Font Manager is now installed on your computer. Working with Fonts...
Page 407: Appendix D Symbol Sets
Appendix D Symbol Sets Introduction to Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer’s settings.
Page 408: In The Lj4 Emulation Mode
In the LJ4 Emulation Mode The following symbol sets are available in LJ4 emulation mode. Available typefaces Symbol set name: 19 Typefaces IBM-US (10U) Roman-8 (8U) Courier ECM94-1 (0N) 8859-2 ISO (2N) CG Times Universe 8859-9 ISO (5N) 8859-10ISO (6N) Letter Gothic Line Printer IBM-DN (11U)
Page 409 Available typefaces Symbol set name: 19 Typefaces PsMath (5M) Math-8 (8M) Courier CG Times Universe Letter Gothic Dorit Malka Naamit Naskh Koufi Ryadh 19 Typefaces ANSI ASCII (0U) Courier CG Times Universe Letter Gothic Dorit Malka Naamit Naskh Koufi Ryadh Line Printer Courier Pc866Cyr (3R)
Page 410: International Character Sets For Iso
The 19 typefaces refer to those listed below: CG Omega Coronet Clarendon Condensed Univers Condensed Antique Olive Garamond Marigold Albertus Arial Times New Helvetica Helvetica Narrow Palatino ITC Avant Garde Gothic ITC Bookman New Century Schoolbook Times ITC Zapf Chancery Medium Italic CourierPS International character sets for ISO The following are the available international character sets for...
Page 411: In The Esc/P 2 Or Fx Modes
In the ESC/P 2 or FX Modes Character Available typefaces Table OCR B Courier EPSON Roman Letter EPSON Sans serif Gothic EPSON Prestige Arial EPSON Script Times New PcUSA available available available available PcMultilingual available available available available PcPortuguese available...
Page 412: Symbol Sets
Character Available typefaces Table OCR B Courier EPSON Roman Letter EPSON Sans serif Gothic EPSON Prestige Arial EPSON Script Times New 8859-15ISO available available available available PcSl437* available not available available available PcTurk1* available not available available available 8859-9 ISO*...
Page 413 Character Available typefaces Table OCR B Courier EPSON Roman Letter EPSON Sans serif Gothic EPSON Prestige Arial EPSON Script Times New Hebrew8* available not available available available PcHe862* available not available available available PcAr864* available not available available available PcLit771*...
Page 414: International Character Sets
International character sets You can select one of the following international character sets using the ESC R command: Character sets: USA, France, Germany, UK, Japan, Denmark1, Denmark2, Sweden, Italy, Spain1, Spain2, Norway, Latin America, Korea*, Legal* * Available for ESC/P 2 emulation only Characters available with the ESC (^ command To print the characters in the table below, use the ESC (^ command.
Page 415: In The I239X Emulation Mode
Prestige, EPSON Gothic, EPSON Presentor, EPSON Orator, and EPSON Script. In the EPSON GL/ 2 Mode The available symbol sets in the EPSON GL/ 2 mode are the same as those in LaserJet4 emulation mode. See “In the LJ4 Emulation Mode” on page 408.
Page 416: In The P5C Mode
In the P5C Mode Symbol Set Name Font Classification Symbol Set Code ISO 60: Danish/Norwegian ISO 15: Italian ISO 8859/1 Latin 1 ISO 11: Swedis ISO 6: ASCII ISO 4: United Kingdom ISO 69: French ISO 29: German Legal ISO 8859/2 Latin 2 ISO 17: Spanish Roman-9 Ps Math...
Page 417 Symbol Set Name Font Classification Symbol Set Code PC-8 Turkish Windows 3.0 Latin 1 PSText PC-8, Code Page 437 PC-8, D/N, Danish/Norwegian MC Text PC-850, Multilingual Ventura International PcEur858 Ventura US Pi Font PC852, Latin 2 Windows Baltic Windows 3.1 Latin/Arabic PC-755 Symbol Wingdings...
Page 418: Notice For Windows Xp Users
Windows Firewall, your computer is made more vulnerable. If you have many exceptions and open ports, your computer can become a victim of unknown intruders or viruses. Epson takes no responsibilities for damages caused by allowing exception in Windows Firewall.
Page 419 3. Click the Exceptions tab, and then click the Add Program button. 4. Click the Browse button. 5. Select the CD-ROM drive from the Look in pull-down menu. 6. Double-click the COMMON folder and then the ENEZINST folder. 7. Select eninst.exe, and then click Open. 8.
Page 420 EEBAgent.exe Note: ❏ Substitute the drive letter for your operating system. ❏ If you have upgraded EPSON Status Monitor 2 to EPSON Status Monitor 3, select the folder where EPSON Status Monitor 2 is installed. Notice for Windows XP Users...
Page 421 5. Confirm that EEBAgent.exe is registered in the Programs list, and then click OK. 6. Confirm that the check box for EEBAgent.exe is selected in the Programs and Services list, and then click OK. Notice for Windows XP Users...
Page 422 Glossary ASCII American Standard Code for Information Interchange. A standardized way of assigning codes to characters and control codes. The system is widely used by manufacturers of computers, printers, and software. bitmap font The dot-by-dot representation of a font. Bitmap fonts are displayed on computer screens and printed on dot matrix printers.
Page 423 driver See printer driver. drum The part of the printer mechanism where the image is formed and transferred to paper. emulation See printer emulation. FF (Form Feed) A control code to break the page. fixed-width font A font whose characters are allotted the same amount of horizontal space, no matter the width of the character.
Page 424 memory The part of the printer’s electronic system that is used to store information. Some information is fixed and is used to control how the printer operates. Information that is sent to the printer from the computer (such as downloaded fonts) is stored in memory temporarily.
Page 425 printer emulation A set of operating commands that determines how data sent from the computer is interpreted and acted upon. Printer emulations replicate existing printers, such as the HP LaserJet 4. proportional font A font whose characters have varying amounts of horizontal space depending on the width of the character.
Page 426 status sheet A report that lists the printer settings and other printer information. symbol set A collection of symbols and special characters. Symbols are assigned to specific codes in a character table. toner The colored powder contained in the toner cartridges that is used to print images on the paper.
Page 427 231 replacing the toner, 226 replacing the waste toner collector, 241 specifications (photoconductor unit), 336 specifications (toner), 335 specifications (waste toner collector), 337 Contacting EPSON, 316 Control panel overview, 22 Control panel menus AUX, 361 color regist, 356...
Page 428 FX, 371 GL2, 365 how to access, 338 I239X, 374 information, 342 LJ4, 362 network, 361 panel settings, 338 parallel, 358 printing, 348 PS3, 367 quick print job, 340, 355 Reserve job data, 340 reset, 357 setup, 351 status, 345 support, 376 tray, 346 USB, 360...
Page 429 EPSON BarCode Fonts about, 377 how to install, 379 how to print, 382 specifications, 385 system requirements, 379 Epson color laser coated paper printer settings, 47 Epson color laser paper printer settings, 45 Epson color laser transparencies printer settings, 46...
Page 430 402 available fonts, 396 downloading fonts, 403 EPSON BarCode Fonts (about), 377 EPSON BarCode Fonts (how to install), 379 EPSON BarCode Fonts (how to print), 382 EPSON BarCode Fonts (specifications), 385 EPSON BarCode Fonts (system requirements), 379 EPSON Font Manager (about), 404...
Page 431 Online Help, 3 Paper Jam Guide, 3 Reference Guide, 3 Setup Guide, 3 Hard Disk Drive how to install, 208 how to remove, 212 specifications, 335 HDD from overlay (Windows), 76 how to delete, 78 how to print, 77 how to register, 77 I239X emulation mode, 415 I239X menu, 374 I239X mode, 399...
Page 432 International character sets, 414 International character sets for ISO, 410 Job management (Macintosh), 161 Job management (Windows), 104 connections, 105 how to use, 107 Re-print, 109 setting to notify, 110 Labels printer settings, 50 LJ4/GL2 mode, 396 LJ4 emulation mode, 408 LJ4 menu, 362 Loading paper MP tray, 37...
Page 433 219 P5C mode, 400, 416 Paper available paper, 322 custom size paper, 52 envelopes, 48 Epson color laser coated paper, 47 Epson color laser paper, 45 labels, 50 printable area, 324 thick paper and extra thick paper, 51 transparencies, 46...
Page 434 Jam E, C2/E, C3/E, C4 (cover E and optional paper cassettes), 270 Jam E. C2/E, C3/E, C4, 255 precautions when clearing jams, 256 Paper sources MP tray, 31 optional paper cassette unit, 33 selecting a paper source (automatically), 35 selecting a paper source (manually), 34 standard lower cassette, 33 Parallel, 330 Parallel interface, 20...
Page 435 delete the HDD form overlay data (Windows), 78 different printer settings overlay data (Windows), 76 duplex printing (Macintosh), 140 duplex printing (Windows), 79 extended settings (Macintosh), 142 extended settings (Windows), 80 HDD form overlay (Windows), 76 making a new watermark (Macintosh), 136 making a new watermark (Windows), 68 optional settings (Windows), 83 overlay (Windows), 70...
Page 436 PS3 menu, 367 PS 3 mode, 399 Quick Print Job menu, 340, 355 Relocating the printer, 249 Re-print job (Macintosh), 145 Re-print job (Windows), 85 Reserve Job (Macintosh), 144 confidential job, 152 Re-print, 145 stored job, 150 verify job, 148 Reserve Job (Windows), 84 confidential job, 90 Re-print job, 85...
Page 437 Stored job (Windows), 88 Support menu, 376 Symbol sets Characters available with the ESC (^ command, 414 EPSON GL/ 2 mode, 415 ESC/P 2 or FX modes, 411 I239X emulation mode, 415 International character sets, 414 International character sets for ISO, 410...
Page 438 memory problems, 288 operational problems, 277 options, 290 paper handling problems, 289 printout problems, 279 print quality problems, 283 sharing problems, 279 USB problems, 292 Unavailable paper, 323 Uninstalling (Macintosh), 166 Uninstalling (Windows), 115, 118 USB, 330 USB (Macintosh), 163 USB (Windows), 112, 118 USB device driver how to uninstall (Windows), 118...

Epson AcuLaser C9100 Reference Manual

Chapter 1 Getting to Know Your Printer

Chapter 2 Paper Handling

Chapter 3 Using the Printer Software with Windows

Chapter 4 Using the Printer Software with Macintosh

Chapter 5 Setting up Your Printer on a Network

Chapter 6 Installing Options

Chapter 7 Maintenance and Transportation

Chapter 8 Troubleshooting

Appendix A Technical Specifications

Appendix B Functions of the Control Panel

Appendix C Working with Fonts

Appendix D Symbol Sets

Quick Links

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Summary of Contents for Epson AcuLaser C9100