Table of contents 1 Safety .......... 4 10 Before using for the first time........ 33 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 33 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 34 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 34 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 42 18 Troubleshooting....... 55 14.1 Activating the childproof 19 Transportation, storage and lock ......... 42 disposal ........ 64 14.2 Deactivating the childproof 19.1 Removing the appliance .. 64 lock ......... 42 19.2 Inserting the transit bolts.. 64 15 Home Connect ...... 42 19.3 Using the appliance again .. 65 15.1 Connecting the appliance 19.4 Disposing of old appliance .. 65...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. ▶ Do not open the appliance door using the emergency release if a programme is running with active oxygen. ▶...
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en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
Preventing material damage en Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use hard scouring pads or Add → Page 37 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
Installation and connection en ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ...
en Installation and connection 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
Installation and connection en ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
Installation and connection en Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 67. Check the mains plug is inserted properly.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Spin Programme status Pause Programme status End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 42 Energy consump-...
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Display en Display Designation Description ¡ No water pressure. ¡ The water pressure is too low. E:35 / -10 Error Error code, error display, signal. Example...
en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
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Buttons en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
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en Programmes – Intensive Plus Active Oxygen Prewash rpm (Rinse Hold) Rinse Plus – SpeedPerfect Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus Active Oxygen Prewash rpm (Rinse Hold) Rinse Plus – SpeedPerfect Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
en Laundry Pour washing powder into com- Laundry 11 Laundry partment II. To remove odours, you can also Laundry simply freshen up fabrics using act- ive oxygen. 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
Laundry en – Do not rub fresh stains but dab – Description of the programmes them with soapy water → Page 26 – Separate items of laundry and – Whites shake them out, or observe the – Colours programme description Wash new coloured items separately the first time you wash them.
en Detergents and care products 11.5 Care symbols on the care labels Washing care symbols Symbol Washing process Recommended pro- gramme Normal Cotton Gentle Easy-Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing –...
Detergents and care products en Detergent Fabrics Pro- Temperature gramme Detergent for delic- Delicate fine textiles, Delicates/ From cold up to ates silk or viscose Silk 40 °C Detergent for wool- Wool Wool From cold up to lens 40 °C 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡...
en Basic operation 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Requirement: A programme has 13.1 Switching on the appli- been set. ance → "Setting a programme", Page 38 Adjust the programme settings. Press ▶ ▶ → "Programmes", Page 26 Note: The programme settings are not saved permanently for the pro- gramme.
Basic operation en Insert the detergent drawer. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. 13.6 Use the measuring aid for liquid detergent To add liquid detergent, you can use a measuring aid in the detergent drawer.
en Basic operation Push in the detergent drawer. 13.9 Soaking laundry Note: No additional detergent is re- 13.7 Adding detergent and quired. The washing solution is then care product used for washing. Notes Start the programme. ¡ Please read the information in the To pause the programme, after ap- Safety → Page 4 and Preventing prox.
Basic operation en ¡ If you cancel a programme with Remove the laundry. active oxygen, the door will remain locked for up to 25 minutes until there is no longer any active oxy- gen in the drum. flash while the active oxygen is being re- moved.
en Childproof lock Home Connect services in your coun- Childproof lock 14 Childproof lock try. You can find information about this at: www.home-connect.com. Secure your appliance against being Childproof lock ¡ → "Connecting the appliance to a operated unintentionally using the WLAN home network (Wi-Fi) with controls.
Home Connect en Take note of the information in the network information for the WLAN documents for your router. home network (Wi-Fi) to your appli- flashes in the display. ance. a The appliance attempts to connect Requirement: The Home Connect to your WLAN home network. app is open and you have logged on.
en Home Connect Set the programme to position 3. a The display shows APP. Press Start/Reload a The appliance connects to the Home Connect app. Once your appliance is displayed in the Home Connect app, carry out the last steps in the Home Connect app. a If the display shows con, the appli- ance is connected to the Open the Home Connect app on Home Connect app.
Home Connect en a If the appliance has connected to ¡ Switch off the appliance. the energy manager successfully, ¡ Power failure. the display shows con and 15.5 Activating Wi-Fi on the Activate Flex Start if you want the smart energy system (energy man- appliance ager) to start up your appliance.
en Home Connect Set the programme to position 6. 15.10 Data protection a UPd appears on the display. Please see the information on data Press Start/Reload protection. a The software update is installed. The first time your appliance is a If End is shown on the display, the registered on a home network software update is installed.
Basic settings en Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
en Cleaning and servicing 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
Cleaning and servicing en Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and 17.4 Descaling...
en Cleaning and servicing Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 11 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
Cleaning and servicing en Disconnect the appliance's mains 17.8 Cleaning the water inlet plug from the power supply. filter Loosen the hose clamp and care- fully remove the water outlet hose. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
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en Cleaning and servicing Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 50 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 48 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 50 ▶...
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Troubleshooting en Fault Cause and troubleshooting lights up. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload to start the programme. flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. All other error codes. Malfunction Call the after-sales service.
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en Troubleshooting Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 40 ▶ be opened. Water level is too high. Start the Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 64 The water is not drain- Drain pipe or water outlet hose is blocked.
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
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en Troubleshooting Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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Troubleshooting en Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Persistent, quiet whirr- Active oxygen treatment is active. ing fan noise. Not a fault –...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the ...
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Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 48 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
en Transportation, storage and disposal Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 50 Requirement: The drain pump is Detach the hoses. empty. → Page 50 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
Transportation, storage and disposal en Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
en Customer Service 20.2 AQUA-STOP guarantee Customer Service 20 Customer Service In addition to warranty claims against If you have any queries on use, are Customer Service the seller under the purchase agree- unable to rectify faults on the appli- ment and in addition to our manufac- ance yourself or if your appliance turer's warranty, we offer compensa- needs to be repaired, contact Cus-...
220 - 240 V, 50 Hz Declaration of Conformity 23 Declaration of Con- Minimum in- 10 A stallation protec- formity tion Robert Bosch Hausgeräte GmbH Declaration of Conformity Rated power 2300 W hereby declares that the appliance Power consump- ¡ Off mode: with Home Connect functionality tion...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.