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Samsung S90D User Manual
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Samsung S90D User Manual

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User guide
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model
Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
"Menu Learning Screen" Link

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Summary of Contents for Samsung S90D

  • Page 1 User guide Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Menu Learning Screen link below.

  • Page 2: Table Of Contents

    Only) Connection Cables for External Devices 90 Using SmartThings ADB (Auto Data Backup) functions (For India Only) 95 Using the Samsung Smart Upgrade (For India Only) Switching between external devices connected to the TV 96 Playing pictures/video/music Connection Notes 103 Using Multi View...
  • Page 3 Troubleshooting 151 Configuring a Sound Mode and Expert Settings 153 Using the Sound Support Functions Picture Issues System and Support 215 The screen is flashing or has become dark 156 Using the Time Functions and the Timers 216 The picture is not bright, or the picture colours do not look clear 159 Using the Power and Energy Saving Functions 216 The picture colours are black and white or do not look the...
  • Page 4 235 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer. 228 What is Anynet+? 235 Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if 228 Anynet+ does not work. The connected device is not the Voice Assistant button is pressed.
  • Page 5 Accessibility Guidance 237 The TV is making a humming noise. 237 The TV narrates the screen events in voice-over. Menu Learning Screen Diagnosing TV operational issues 242 Using the Remote control 238 Self Diagnosis 244 Using the Accessibility menu 240 Cannot select Broadcast Signal in Self Diagnosis. 249 Using the TV with Voice Guide on 240 Reset Smart Hub 251 Using the guide...

  • Page 6: Connection Guide

    HDMI (eARC/ARC), Optical, USB, Bluetooth, Wi-Fi • Video Device: HDMI, • Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera Sharing, Apple AirPlay • PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay •...
  • Page 7 • External Storage: USB Flash Drive, Hard Disk Drive (HDD) Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes). Some functions may not be supported depending on the model or geographical area. The connection method and available external devices may differ depending on the model.

  • Page 8: Connecting An Antenna (Aerial)

    Connecting an Antenna (Aerial) You can connect an antenna cable to your TV. An antenna connection is not necessary if you connect a cable box or satellite box. – Do not use excessive force when connecting the antenna cable; excessive force may cause deformation of the port. –...

  • Page 9: Connecting To The Network

    Connecting to the network You can get access to the network through your TV. (left directional button) Settings All Settings Connection Network Open Network Settings Try Now Configure network settings to connect to an available network. Establishing a wired network connection (left directional button) Settings All Settings...
  • Page 10 Establishing a wireless network connection (left directional button) Settings All Settings Connection Network Open Network Settings Wireless Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen.
  • Page 11 The image on your TV may differ from the image above depending on the model and geographical area. If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID). If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or...
  • Page 12 Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.

  • Page 13: Displaying Your Mobile Device Screen On The Tv

    Displaying your mobile device screen on the TV You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View. When you start screen sharing with a mobile device (Smart View Apple AirPlay View), the TV screen switches to the...
  • Page 14 TV screen. This function may not be supported depending on the model. This function is available in Samsung mobile devices with Android 8.1 or higher. Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the music.

  • Page 15: Connecting To A Network Via A Mobile Dongle

    Connecting to a Network via a Mobile Dongle (For India Only) Make network connection by connecting a mobile dongle to the TV. You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port that are marked as Dongle in the TV.

  • Page 16: Connection Cables For External Devices

    Connection Cables for External Devices You can view detailed information about the connection cables for external devices that can be connected to the TV. Cable name Image Description Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV. HDMI Cables are divided into various types according to the types of input/ output ports on external devices.
  • Page 17 Cable name Image Description DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables. HDMI Optical cables are used to transmit audio signals to external speakers with low signal loss. Optical Optical cables can't transmit video signals.

  • Page 18: Adb (Auto Data Backup) Functions (For India Only)

    TV. • Transferring data from the TV to a mobile device You can select and transfer files from the ADB (Auto Data Backup) folder on the TV to a Samsung mobile device. How to Use ADB (Auto Data Backup)

  • Page 19: Switching Between External Devices Connected To The Tv

    For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal remote setup". When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device.
  • Page 20 Editing the name and icon of an external device (left directional button) Connected Devices You can change the port name for a connected external device or add it to the Home Screen. The image on your TV may differ from the image above depending on the model and geographical area. 1.
  • Page 21 Lets you register external devices to your Samsung remote control and control them using the Remote. This function may not be supported depending on the model or geographical area. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal remote setup".

  • Page 22: Connection Notes

    Connection Notes When connecting an external device, note the following. The number of connectors and their names and locations may differ with the model. Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may differ with the manufacturer.
  • Page 23 Connection notes for audio devices • To obtain better TV audio quality, connect a soundbar or A/V receiver to the TV. • If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable.
  • Page 24 Connection notes for mobile devices • To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.

  • Page 25: Remote Control And Peripherals

    Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV/The Frame/LS01D/S8*D/ S9*D/DU9/DU8 Series/DU77**/DUE77 model) Learn about the buttons on the Samsung Smart Remote.
  • Page 26 Button Description Press to turn the TV on or off. (Power) For The Frame model, When watching TV, press to switch to mode. In mode, press to switch to the Home screen. Press and hold to turn off the TV completely. Used as MIC when using voice recognition with the remote control.
  • Page 27 Launch app button This function may not be supported depending on the model or geographical area. Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

  • Page 28: About The Samsung Smart Remote (Du76**/Due76 Model)

    About the Samsung Smart Remote (DU76**/DUE76 model) Learn about the buttons on the Samsung Smart Remote. - 28 -...
  • Page 29 Button Description (Power) Press to turn the TV on or off. Used as MIC when using voice recognition with the remote control. MIC / LED • Do not impact the MIC hole or use a sharp object to poke into the hole. Runs Voice Assistant.
  • Page 30 Launch app button This function may not be supported depending on the model or geographical area. Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.

  • Page 31: About The Remote Control (Du7 Series) (Except For Du77**/ Du7600/Due77/Due76 Model)

    About the Remote Control (DU7 Series) (except for DU77**/DU7600/DUE77/ DUE76 model) Learn about the buttons on the Remote Control. - 31 -...
  • Page 32 Button Description (Power) Press to turn the TV on or off. You can access Setting menu / virtual numeric pad / Option pad / SmartThings directly. • Accessing the SmartThings app using this button may not be supported, depending on the model.
  • Page 33 For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal remote setup". To use the Remote Control to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable.

  • Page 34: Connecting The Samsung Smart Remote To The Tv

    When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 35: Controlling External Devices With A Samsung Remote Control - Using The Universal Remote Setup

    Control the TV and connected external devices with a Samsung remote control. (left directional button) Connected Devices Universal remote setup You can control all external devices connected to the TV using a single Samsung remote. Run the Universal remote setup menu to register external devices.

  • Page 36: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players and home theatres that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal remote setup".

  • Page 37: Controlling The Tv With A Keyboard, Mouse Or Gamepad

    Controlling the TV with a Keyboard, Mouse or Gamepad Connecting a keyboard, mouse or gamepad to make it easier to control the TV. (left directional button) Settings All Settings Connection External Device Manager Input Device Manager Try Now Try Now You can connect a keyboard, mouse or gamepad to control the TV easily.
  • Page 38 Using the keyboard and mouse Button Description Directional keys Moves the focus Enter key Selects or runs a focused item ESC key Returns to the previous screen Number keys Enter numbers F1 key Turns on or off the TV Displays the Settings menu / numeric keypad / Option pad / SmartThings app F2 key Each time you press this button, Settings menu / virtual numeric pad / Option pad / SmartThings app are displayed alternately.
  • Page 39 Using the Gamepad Check the supported gamepads. Try Now This function may not be supported depending on the model or geographical area. Manufacturer Controllers Connection Force feedback Xbox Series X/S controller Xbox One S controller Microsoft Xbox 360 controller Xbox Elite Wireless Controller Series 2 Xbox Adaptive controller Dualsense Edge Sony...
  • Page 40 Using the controller Button Description Left joystick and dpad 4 way navigation • Up / Down : Volume control (Up / Down) • Left / Right : Channel control (Up / Down) on TV screen Right joystick • Select (press): Mute the sound A button or X button (Sony Only) Enter (OK) B button or O button (Sony Only)

  • Page 41: Entering Text Using The On-Screen Virtual Keyboard

    Setting up the input devices (left directional button) Settings All Settings Connection External Device Manager Input Device Manager Try Now • Keyboard Settings Try Now You can set up the keyboard with the Keyboard Language Keyboard type functions. • Mouse Settings Try Now You can set up the mouse with the Mouse Pointer...
  • Page 42 When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

  • Page 43: Smart Features

    Some Smart Hub services are paid services. To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung account. Some Smart Hub features may not be supported depending on the service provider, language or geographical area.
  • Page 44 Go to the Samsung Account screen to create a new account or sign out of your account. For more information, refer to "Using a Samsung account". Search Search for channels, programmes, movies, and apps offered by Smart Hub. To use the Search service, make sure the TV is connected to a network.
  • Page 45 This function may not be supported depending on the model or geographical area. For more information, refer to "Using Samsung Gaming Hub". Home View a variety of TV programmes. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the TV.
  • Page 46 Launching Smart Hub automatically (left directional button) Settings All Settings General & Privacy Start Screen Options Start with Smart Hub Home Try Now Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
  • Page 47 Automatic casting in Multi View (left directional button) Settings All Settings General & Privacy Start Screen Options Autorun Multi View Casting Try Now Casting YouTube content from the mobile device automatically displays the content on Multi View. It is available on the screen for any broadcast, external device, or app that supports Multi View. This function may not be supported depending on the model.

  • Page 48: Using Ambient Mode

    Using Ambient Mode Learn about the functions available in Ambient mode. left directional button Ambient Try Now Set your TV to display a photo or content you desire when the TV is not used. This function may not be supported depending on the model. On The Frame models, the Ambient mode is integrated in the...
  • Page 49 Function and content preview Select a preferred content and a preferred background and set them as your Ambient mode. While in Ambient mode, press the Select button and then the Up directional button on the remote control to view the content details. You can use the SmartThings app on a Mobile Device to select a desired content and change the settings.
  • Page 50 • Edit Customise the settings to suit your preferences. Available functions may not be supported depending on the model or content. – Weather Filter You can add a weather effect to content. – Time Filter You can select any background time format for content. –...
  • Page 51 Adds a looping animation to a specific part of the photo to make it more attention-grabbing. • My Album Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient mode screen.
  • Page 52 • Background Theme Allows you to select a background theme provided by Samsung. Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When you use this function, there may be a delay in image transmission and optimisation depending on network conditions.
  • Page 53 The image on your TV may differ from the image above depending on the model and geographical area. Ambient Screen Options Following Ambient mode options are configurable: This menu can be found at the bottom of the Ambient home. To configure the option settings, scroll down to the far bottom.

  • Page 54: Using Art Mode

    TV Controller button of the TV. If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely. • In mode, the brightness and colour tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned off.
  • Page 55 About the Art Home screen left directional button The image on your TV may differ from the image above depending on the model and geographical area. List of image categories From the displayed list of categories, select an image and press the Select button to view details about the image. Select Preview to preview the image in full screen for 30 seconds.
  • Page 56 • Favourite Add or delete specific images in Favourite by pressing Select button on the remote control. To view items that are set as Favourites, navigate to My Art Store Favourite. – Favourite: The item is not set as Favourite –...
  • Page 57 The image on your TV may differ from the image above depending on the model and geographical area. My Art Store • Favourites Manage images saved in Favourite. – Display All Resume Play Play images in Favourite as a slideshow. –...
  • Page 58 • Payment Info View artwork purchase details, and easily purchase artworks by entering required payment information. For details about payment information, visit Samsung Checkout (sbox.samsungcheckout.com). • History View the content you recently viewed in mode, in order.
  • Page 59 • Art Effect The Art Effect is turned on by default. This displays content as close as possible to the original artwork. If you turn off the effect, content is displayed in the customised picture quality. • Reset My Album Reset your album and delete all records.
  • Page 60 Once you have installed the SmartThings app on your mobile device, you can use the following functions: You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store. If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.
  • Page 61 – Setting Motion Detector: Set the sensor sensitivity so that the TV turns on or off automatically when motion is detected in mode. Motion Detector may not be supported depending on the model or geographical area. – Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV depending on the presence of light.

  • Page 62: About The Daily+ Home Screen

    About the Daily+ Home screen Offers a variety of practical apps, including a home workout app, video chat app and remote medical service app, allowing you to conveniently experience different lifestyles at home. left directional button Daily+ This function may not be supported depending on the model or geographical area. The image on your TV may differ from the image above depending on the model and geographical area.

  • Page 63: Using Samsung Gaming Hub

    Using Samsung Gaming Hub Gamestream a wide variety of games right on your TV through Samsung Gaming Hub. Connect your controller through Bluetooth or USB. left directional button Game This function may not be supported depending on the model or geographical area.
  • Page 64 Game list Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game to view the game details. Installation of related apps is required to run some games. The image on your TV may differ from the image above depending on the model and geographical area.

  • Page 65: Using The Home Function

    Using the Home Function View a variety of TV programmes. Install various apps offered by Smart Hub, such as video, music and sports apps, and use the apps from the TV. left directional button Home The image on your TV may differ from the image above depending on the model and geographical area. For You Discover The app makes personalised recommendations based on the user’s viewing experience.

  • Page 66: About The For You / Discover Home Screen

    Recommends content that are currently popular in many OTT services. • On Now Display a list of TV programmes or Samsung TV Plus content items currently being aired. App List Add frequently used apps or delete apps on the Home screen, to suit your preferences.
  • Page 67 The loading time it takes to start watching YouTube 8K Content may vary depending on the Internet bandwidth or Internet access speed you are using at that time. In the future, depending on the operation policy of Samsung and YouTube services, whether YouTube 8K content is recommended through the Home screen may vary.
  • Page 68 M edia Options This menu can be found at the bottom of the For You / Discover home. To configure the option settings, scroll down to the far bottom. This function may not be supported depending on the model or geographical area. •...

  • Page 69: About The Live Home Screen

    This function may not be supported depending on the model or geographical area. On Now Display a list of TV programmes or Samsung TV Plus content items currently being aired. This function may not be supported, depending on the input signal and settings.

  • Page 70: About The Apps Home Screen

    About the Apps Home Screen Download and run various apps from Smart Hub. left directional button Home Apps You can enjoy a wide range of content including video, music, sports and game apps by installing the corresponding apps on your TV. To use this feature, the TV must be connected to the network.
  • Page 71 Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, the Open menu appears. Select Open to run the app immediately. You can view installed apps on the Settings screen.
  • Page 72 Managing installed apps To manage installed apps, access Settings. App Settings can be found at the bottom of the Apps screen. To access Settings, scroll down to the bottom. The image on your TV may differ from the image above depending on the model and geographical area. Removing an app 1.
  • Page 73 Locking and unlocking apps 1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app is locked or unlocked. To lock or unlock an app, enter the PIN. The default PIN is "0000". You can set the PIN in (left directional button) Try Now Settings...

  • Page 74: About The Menu Home Screen

    About the Menu Home Screen Manage external devices connected to the TV, and configure settings for various functions available on the TV. left directional button Menu The image on your TV may differ from the image above depending on the model and geographical area. Notification You can view a list of notifications for all events that occur on your TV.
  • Page 75 Connected Devices Select an external device that is connected to the TV. For more information, refer to "Switching between external devices connected to the TV". Settings Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to quickly configure frequently used features.
  • Page 76 • Bluetooth devices Connect your TV to Bluetooth devices. This can be done by selecting Bluetooth devices to automatically search for Bluetooth devices. Connecting Bluetooth devices may not be supported depending on the model or geographical area. • Wi-Fi Check your network connection. To check your network connection or change the connection settings, press the down directional button, and select either Network Status Network...
  • Page 77 • Digital Output Audio Format You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (eARC) for external devices that support the Dolby Digital+ format. This function may not be supported depending on the model or geographical area. •...
  • Page 78 • Support Displays the Support settings menu. These functions may not be supported depending on the model or geographical area. • Audio Language You can change to the audio language you want to hear. To make fine adjustments, press the down directional button, and then select Go to Audio Options.

  • Page 79: Using A Samsung Account

    Terms & Privacy after logging in to your Samsung account. Follow the instructions on your TV screen to create or log in to a Samsung account. Samsung account can be used on TV, mobile device and website with one ID.
  • Page 80 View Details. • Remove Account You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are not unsubscribed. To unsubscribe from your Samsung account, visit the Samsung accounts website (https://account.samsung.com). •...

  • Page 81: Using Workspace

    1. Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC. 2. Log in to the same Samsung account for both TV and PC. 3. When the PC is turned on and connected via the network, Workspace's Home Screen displays the PC.
  • Page 82 Connecting a Remote PC left directional button Daily+ Workspace Windows PC Manual Connection Try Now left directional button Daily+ Workspace Remote Login Try Now Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac.
  • Page 83 Enter the required settings for connecting the computer remotely. The image on your TV may differ from the image above depending on the model and geographical area. PC/Profile Enter the IP address or profile of the PC you want to connect to. •...
  • Page 84 Username Enter the Username of the computer. How to check the Username: • Windows OS: Control Panel User Account Control • Mac OS: System Preferences Users & Groups Password Enter the password for the login account. For use of PIN, do not enter PIN but the specified password of the computer. Playing Multimedia Content on a Remote PC When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.
  • Page 85 DeX. If that is the case, follow the instructions shown on the mobile device screen to connect the software. This function is available only on mobile devices that support the wireless Samsung DeX. Using Microsoft 365 You can read or create a document after accessing the Microsoft 365 website.
  • Page 86 ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your TV.

  • Page 87: Using The User Guide

    Open User guide You can view the embedded User guide that contains information about your TV's key features. You can download a copy of the User guide from Samsung's website to view or print on your PC or mobile device (https:// www.samsung.com).
  • Page 88 (Index) Select a keyword to navigate to the relevant page. This function may not be supported depending on the model or geographical area. Device Care Optimise and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or request technical support.

  • Page 89: Using The Internet

    Internet function more easily after connecting a keyboard and mouse. You can scroll webpages with the directional button on the Samsung Smart Remote or Remote Control. The webpages may differ from those on a PC. Before using the Internet, refer to "Read Before Using the Internet Function".

  • Page 90: Using Smartthings

    Using SmartThings It allows the TV to connect and control the detected various devices in the same space. (left directional button) Connected Devices SmartThings Try Now Try Now left directional button Daily+ SmartThings Try Now Try Now You can control the devices registered to the SmartThings cloud and devices directly connected to this product with a remote control.
  • Page 91 For details on SmartThings devices, access https://www.smartthings.com/products. SmartThings devices SmartThings devices can also be controlled from the mobile app. For a detailed list of supported devices, visit www.samsung.com. This function may not be available depending on the external device. Life Displays recommended Life services that can be viewed or controlled from SmartThings.
  • Page 92 (left directional button) Connected Devices Use the SmartThings Hub features Try Now Use the SmartThings Hub features on various Samsung products to connect IoT devices (e.g., light bulbs, plugs, or sensors) that are supported by SmartThings. (left directional button) Connected Devices...
  • Page 93 Register and manage devices via SmartThings Try Now Registering peripheral devices of the TV When there is a device detected near the TV, a registration pop-up appears on the TV screen. When there is no device detected, the pop-up may not appear. To connect a Bluetooth device, make sure that the device has been paired.
  • Page 94 Use the screen's sensors via SmartThings Try Now When you activate the sensor, you can see the sensor device on the SmartThings Device tab. You can create various IoT scenarios with TV without purchasing a separate IoT sensor. (left directional button) Connected Devices SmartThings Settings...

  • Page 95: Using The Samsung Smart Upgrade (For India Only)

    Registering Smart Upgrade When TV is purchased via Smart Upgrade scheme, You must download the application. App is auto install if TV is registered via Samsung Smart Upgrade policy. After Install, you can add apps to the Home Screen. When you select the Smart Upgrade App in Home Screen, the app will be launched with full payment and purchase details pre-added.

  • Page 96: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video or Music Files". Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. You can use the following functions on the media content list screen of a storage device.
  • Page 97 Playing multimedia content on a PC or mobile device Select a device with media content in (left directional button) Connected Devices Sources. The media content list in the device appears. Select a media content item from the list. The selected content is played. The content may not be played depending on the encoding method or file format.
  • Page 98 Tune Station (MusicTV) functions Tune Station is an all-purpose dashboard to simplify the entire musical experience when user wants to play music file from USB source. It provides feature to user like themes, concert mode control, external speakers indicator - all from single display interface.
  • Page 99 Buttons and functions available while playing multimedia content Press the Select button while playing any video, photo or recorded content. The following buttons appear. The provided buttons and functions may not be supported depending on the model or geographical area. The available buttons and functions may differ with the content you are viewing or playing.
  • Page 100 • 360 Mode Provides a 360-degree view for videos and photos. This function may not be supported depending on the file format. Video files using the mjpeg codec do not support a 360-degree view. When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.
  • Page 101 • Repeat Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly. • Shuffle Plays music files in random order. • Picture Off Plays music files with the screen off. • Fit to Screen Fits a photo to the screen.
  • Page 102 • Background Music Pauses or resumes the background music while the TV displays photos. This function is available after enabling the Background Music option. • Options The available options may differ with the model and content. Function Description Sets the slideshow speed. Slideshow Speed If there is only one image file in the USB device, the slide show is not played.

  • Page 103: Using Multi View

    You can add or delete a screen in the current Multi View screen by pressing the down directional key on the Samsung Smart Remote. With 8K models (QN7**D Series or higher), you can configure a view with 3-5 screens.
  • Page 104 You can delete the selected screen. To close Multi View, press and hold the button or press the button on the Samsung Smart Remote. This function operates only by TV broadcasts, external devices, or apps that support Multi View. While running...

  • Page 105: Using Bixby

    Bixby is available only when the TV is connected to the network. To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.
  • Page 106 Starting Bixby using buttons on the Samsung Smart Remote You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button. For details on how to use Bixby, press the button once: •...
  • Page 107 The image on your TV may differ from the image above depending on the model and geographical area. Account Log out after going to the Samsung Account screen. If you are signed out of your Samsung account, select Account to sign in. Tutorials View tutorials related to the Bixby.
  • Page 108 TV. For more information about Samsung Now+, refer to "Using Samsung Now+." Voice Wake-up function may not be supported depending on the model or geographical area. This function can be used only when the microphone switch at the bottom of the TV is active. The microphone on TV is not supported depending on the model or geographical area.
  • Page 109 Read Before Using Bixby • The supported voice interaction languages and features may differ depending on the geographical area. • If the language set differs from the language of your country, some features are not available. • Bixby is available only when the TV is connected to the network. •...

  • Page 110: Using Samsung Now

    For best results, you need to be within 3 to 4 m of your TV. If Bixby does not answer, refer to "I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer." in "Troubleshooting." Information provided in Samsung Now+ Weather, notes, SmartThings (Home Status, Camera, Energy), music, and many other forms of useful daily information is provided as widgets.
  • Page 111 If you are not logged in to the music service, one-minute playback for trial is only possible. • Tips Access the user guide on how to use Samsung Now+. Changing the Settings of Samsung Now+ On the Samsung Now+ screen, use the Edit menu to change settings.

  • Page 112: Using The Game Bar

    (Game Mode Settings) Game Mode) is or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar. Try Now Learning about the Game Bar The image on your TV may differ from the image above depending on the model and geographical area.
  • Page 113 Screen Ratio You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9). You have to set the resolution from your PC only once at first time. Game Bar’s Screen Ratio can be changed only when the Ultra Wide resolution is supported in a game or PC. Whether or not to support the screen ratio of 21:9 32:9...
  • Page 114 Game Motion Plus Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or adventure game which involves many dynamic scenes. More settings Configure specific settings to suit your preferences. Virtual Aim Point You can see the virtual aim point on the screen.
  • Page 115 Setting the Super Ultra Wide Game View Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra Wide Game. If the TV is connected to a computer and Game Mode is set to either or Auto, the wide screen (21:9...
  • Page 116 If the TV is a model that supports 144 Hz / 240 Hz, you can play 144 Hz / 240 Hz games. • Models that support 144 Hz: S95D, S90D, QN95D, QN90D (except for 98-inch models) • Models that support 240 Hz: QN900D •...

  • Page 117: Using Auracast

    Using Auracast You can listen to the TV's audio by connecting to a Bluetooth audio device that supports Auracast. This feature is supported in the QN800D series or higher only. This feature may not be supported depending on the models of the mobile device and Bluetooth audio device. Using Auracast (left directional button) Settings...

  • Page 118: Tv Viewing And Recording

    TV Viewing and Recording Use a variety of convenience features offered by your Samsung TV while watching TV. You can also edit your list of channels and create a list of favourite channels. Using the Guide See the programming schedules of different channels on a single screen.
  • Page 119 Channel Filter View channels and programmes classified by type. Additional options related to broadcast programmes Navigate to the desired programme and press and hold the Select button to access the following options: These functions may not be supported depending on the model or geographical area. •...
  • Page 120 Using additional features from the Guide From the Guide, press either the button to use additional features. These functions may not be supported depending on the model or geographical area. • Channel Filter You can view channels and programmes categorised by the types defined in Channel List.

  • Page 121: Recording Programmes

    Schedule Recording from the pop-up menu to schedule recording. Recording while watching a broadcast • Record 1. On the Samsung Smart Remote, press the button. 2. Use the directional buttons to navigate to the control pad. 3. Select Record to start recording.
  • Page 122 Using the recording schedule management screen On the Samsung Smart Remote, press the button. Use the directional buttons to navigate to the control pad. Select either Schedule Manager Recordings to access the Recording & Schedule Manager screen. The following options are available on the Recording &...
  • Page 123 • Settings – Start Recording Early Change this setting so that the recording starts slightly earlier than the programme start time shown in the Guide. – Continue Recording After Change this setting so that the recording ends slightly later than the programme end time shown in the Guide. –...

  • Page 124: Setting Up Schedule Viewing

    Press the Select button, and then select Schedule Viewing to schedule viewing of that programme. Using the viewing schedule management screen On the Samsung Smart Remote, press the button. Use the directional buttons to navigate to the control pad. Select either...

  • Page 125: Using Timeshift

    Using Timeshift Watch scenes you missed and rewind to specific points of the programme using Timeshift. To activate Timeshift while watching a broadcast, press either the button, and then use the directional buttons on the remote control to select Timeshift or press the button.

  • Page 126: Buttons And Functions Available While Recording A Programme Or Timeshift

    Buttons and functions available while recording a programme or Timeshift These are the controls and options available while recording broadcasts and using Timeshift. Press the down directional button to display the control pad with the following options: This function may not be supported depending on the model or geographical area. The available buttons and functions may differ with the functions.
  • Page 127 • Record You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording. This function is only available when the Timeshift function is running. •...

  • Page 128: Using The Channel List

    Using the Channel List Change the channel or check programmes on other digital channels. Use the Channel List screen to change channels or see what programmes are being broadcast on other digital channels. On Standard Remote Control, press the CH LIST button. Accessing the channel list Press and hold the (Channel) button to open the...
  • Page 129 • Samsung TV Plus While the TV is connected to the Internet, you can watch popular programmes or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily programme schedules Samsung TV Plus.

  • Page 130: Using The Channel Edit Function

    Using the channel edit function Edit the channels stored on your TV. Accessing the channel edit screen Display the Guide screen, and press Edit Channels Edit on the left of the screen to access the edit-channel screen. Display the Channel List screen, and press Edit Channels Edit...

  • Page 131: Using A Personal Favourites List

    • Restore Samsung TV Plus You can restore the deleted Samsung TV Plus channels. This function may not be supported depending on the model or geographical area. • Save and Exit Save the changes made under Edit Channels Edit and exit.

  • Page 132: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are available while watching TV. Scanning for available channels (left directional button) Settings All Settings Broadcasting (Auto Tuning Settings) Auto Tuning Try Now This function may not be supported depending on the model or geographical area. If the TV is connected to a cable box or satellite box, you do not need to do this.
  • Page 133 Setting the Wake-up time (left directional button) Settings All Settings Broadcasting (Auto Tuning Settings) Wake-up Timer Try Now Schedule timer to turn the TV on and scan channels automatically. This function may not be supported depending on the model or geographical area. Auto Tuning Settings may not appear depending on the model or geographical area.
  • Page 134 Selecting the broadcasting audio option (left directional button) Settings All Settings Broadcasting Dual Sound Try Now Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported broadcasting audio options". This function may not be supported depending on the model or geographical area. Using Programme Rating Lock (left directional button) Settings...
  • Page 135 Showing common interface menu (For India Only) (left directional button) Settings All Settings Broadcasting Common Interface Try Now You can view information about common interfaces. This function may not be supported depending on the model or geographical area. • CI Menu Show information and settings of CICAM.
  • Page 136 Tuning broadcast signals manually (left directional button) Settings All Settings Broadcasting Expert Settings Manual Scan Try Now You can scan for all the channels manually and store the scanned channels in the TV. This function may not be supported depending on the model or geographical area. Tuning digital channels (left directional button) Settings...
  • Page 137 Fine-tuning analogue broadcasts (left directional button) Settings All Settings Broadcasting Expert Settings Fine Tune Try Now This function is only available for analogue broadcasts. Transferring channel list (left directional button) Settings All Settings Broadcasting Expert Settings Transfer Channel List Try Now You can import or export the channel list to a USB storage.
  • Page 138 Deleting CAM operator profile (left directional button) Settings All Settings Broadcasting Expert Settings Delete CAM Operator Profile Try Now Select the CAM operator to delete. This function may not be supported depending on the model or geographical area. Setting satellite system (left directional button) Settings All Settings...
  • Page 139 Selecting the broadcast audio language (left directional button) Settings All Settings Broadcasting Expert Settings Audio Options Try Now This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. This function may not be supported depending on the model or geographical area.

  • Page 140: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Using Intelligent Mode Let the TV analyse the surrounding and the content you are watching so that it can provide an upgraded viewing experience.
  • Page 141 – End Time Set the End Time manually. This function is available only when EyeComfort Mode Duration is set to Custom. – EyeComfort Mode Level Adjust the level of the EyeComfort Mode screen. • Active Voice Amplifier Active Voice Amplifier Pro Analyses ambient noise and provides optimal sound depending on the noise.

  • Page 142: Adjusting The Picture Quality

    Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode (left directional button) Settings All Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience. Entertain Graphic are supported only when you change the external device name to PC in PC mode.
  • Page 143 Configuring advanced picture settings (left directional button) Settings All Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: • Brightness Try Now Adjust the overall picture brightness. The closer to 50, the brighter the picture. •...
  • Page 144 HDR Tone Mapping Try Now • Automatically adjusts the brightness with tone mapping processing according to the HDR content information. • Film Mode Try Now Touch up an old video to improve the picture quality for a better viewing experience. This function is only available when the input signal is TV, or HDMI (1080i).
  • Page 145 Smart Calibration Try Now • Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer. This function may not be supported depending on the model or geographical area. To use this function, use a Smartphone that is compatible with the function. The list of compatible models is shown below.

  • Page 146: Picture Support Functions

    This function is available only if Picture Size is set to Custom. To change the picture position on analogue channels, first enlarge the picture and then change the position. These functions may not be available on Samsung TV Plus and some applications. - 146 -...

  • Page 147: Setting The Viewing Environment For External Devices

    This function may not be supported depending on the model or geographical area. The game mode is not available for normal TV viewing. The screen may shake somewhat. When you press and hold the button on the Samsung Smart Remote for 1 second or more in Game Mode, the Game Bar appears.
  • Page 148 Setting the Game Mode details (left directional button) Settings All Settings Connection Game Mode Settings Try Now These functions may not be supported depending on the model or geographical area. • Virtual Aim Point Try Now You can see the virtual aim point on the screen. This function may not be supported depending on the model or geographical area.
  • Page 149 – LED Clear Motion Turn on this function to adjust the LED backlight to make dynamic scenes look clearer. This function may not be supported depending on the model. – Clear motion Turn on this function to make dynamic scenes look clearer. This function may not be supported depending on the model.
  • Page 150 Using Input Signal Plus (left directional button) Settings All Settings Connection External Device Manager Input Signal Plus Try Now Expands the input signal range for HDMI connections. If the Input Signal Plus feature is turned off, HDR signals sent from an external device cannot be received. When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the...

  • Page 151: Configuring A Sound Mode And Expert Settings

    Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode (left directional button) Settings All Settings Sound Sound Mode Try Now You can select the available sound mode that you prefer for a content type or your listening environment. When an external device is connected, Sound Mode may change accordingly.
  • Page 152 Digital Output Audio Delay Try Now • Adjust the output delay time for digital audio. This function is available when the input source is HDMI and the receiver is connected via HDMI-ARC or HDMI-eARC. When the receiver can't process the input source, it may operate in the Auto option.

  • Page 153: Using The Sound Support Functions

    If the soundbar is connected to the TV via both HDMI and Optical, HDMI may be selected first even if you select Optical. External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported.
  • Page 154 When the call is ended, the Buds automatically connects to the TV. This feature is supported only when the TV and mobile phone are connected to the same Samsung account. If the Galaxy Buds is disconnected while listening to TV sound with the Buds, the TV sound is muted.
  • Page 155 This feature may not be supported, depending on your TV model and Samsung audio device. If you set a Samsung wireless audio device as a device for wireless symphony, it is possible to set a position. Position setting may not be supported, depending on the Samsung wireless audio device.

  • Page 156: System And Support

    System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. (left directional button) Settings All Settings General &...
  • Page 157 Adjusting the clock for DST and time zone (left directional button) Settings All Settings General & Privacy System Manager Time Clock Time Zone Try Now Selects your time zone. This function is only available when the Clock Mode is set to Auto. This function may not be supported depending on the model or geographical area.
  • Page 158 Setting the clock manually (left directional button) Settings All Settings General & Privacy System Manager Time Clock Clock Mode Manual When Clock Mode is set to Manual, you can directly enter the current date and time. Select the Date Time using the directional buttons on the remote control.

  • Page 159: Using The Power And Energy Saving Functions

    Using the Power and Energy Saving Functions Use the power saving functions to reduce the TV power consumption. Reducing the power consumption of the TV (left directional button) Settings All Settings General & Privacy Power and Energy Saving Try Now Reduce energy consumption by changing your power preferences and other energy-saving options.
  • Page 160 • Available Remote Battery Try Now You can check the Samsung Smart Remote's remaining amount of the battery. This function may not be supported depending on the model. • Remote Grip Sensor Alerts users so that they can hold the remote control correctly, if the remote-control grip sensor senses any incorrect orientation of the remote control.

  • Page 161: Using The Panel Care Functions

    Using the Panel Care Functions Adjusts settings to protect the screen. Setting the Panel Care (S8*D/S9*D Series only) (left directional button) Settings All Settings General & Privacy Panel Care This function is supported on the S8*D/S9*D Series only. • Pixel Shift Moves pixels at regular intervals to prevent screen issues.

  • Page 162: Updating The Tv's Software

    Update Now Try Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
  • Page 163 Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For more information on security updates, visit https://security.samsungtv.com. The website supports only some languages. Updating through the mobile network (left directional button) Settings Support Software Update...

  • Page 164: Using The Parental Settings Function

    Using the Parental Settings function Configure content or app security settings. (left directional button) Settings All Settings General & Privacy Parental Settings Try Now Restrict access to content or apps that require parental guidance. Locked content or apps can be accessed by entering the password.

  • Page 165: Audio And Video Functions For The Visually Or Hearing Impaired

    Audio and Video Functions for the Visually or Hearing Impaired You can configure the functions for the visually or hearing impaired. Running the accessibility functions (left directional button) Settings All Settings General & Privacy Accessibility Try Now Running Accessibility Shortcuts Accessibility Shortcuts provide easy access to the accessibility functions.
  • Page 166 Changing the volume, speed, pitch and the TV background volume of the Voice Guide You can configure the Volume, Speed, Pitch and the TV Background Volume of the voice guide. Audio Description (left directional button) Settings All Settings General & Privacy Accessibility Audio Description Settings Try Now...
  • Page 167 Enlarge the screen (left directional button) Settings All Settings General & Privacy Accessibility Magnification Try Now Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area by following the displayed instructions. This function may not be supported depending on the model or geographical area.
  • Page 168 Setting the screen to black and white (left directional button) Settings All Settings General & Privacy Accessibility Greyscale Try Now You can change the colour of the TV screen to black and white to sharpen blurred edges caused by colours. Greyscale is on, some Accessibility...
  • Page 169 Learning about the TV menu (left directional button) Settings All Settings General & Privacy Accessibility Menu Learning Screen Try Now Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select.
  • Page 170 Watching TV broadcasts with subtitles (left directional button) Settings All Settings General & Privacy Accessibility Subtitle Settings Try Now Subtitle to On. Then you can watch the programme with the subtitle displayed. This function may not be supported depending on the model or geographical area. This function has no relationship with the features for controlling sub-titles of DVD or Blu-ray players.

  • Page 171: Using Voice Assistants On The Tv

    Using Voice Assistants on the TV You can change the settings of a Voice Assistant after selecting it. Select the Voice Assistant (left directional button) Settings All Settings General & Privacy Voice Voice Assistant Try Now Select which Voice Assistant you would like to help control your TV.

  • Page 172: Using Other Functions

    If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000". On the Samsung Smart Remote: Press (Volume) button.
  • Page 173 Managing External Devices (left directional button) Settings All Settings Connection External Device Manager Device Connection Manager Try Now When you connect external devices such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devices. •...

  • Page 174: Hbbtv

    HbbTV Access services from entertainment providers, online providers and CE manufactures through HbbTV. This function may not be supported depending on the model or geographical area. Some channels may not include the HbbTV service. In some countries, HbbTV is inactive by default. In this case, HbbTV can be used by installing the HbbTV application (the HbbTV Activation Application) in (left directional button) Home...

  • Page 175: Using A Tv Viewing Card ("Ci Or Ci+ Card") (For India Only)

    Using a TV Viewing Card (“CI or CI+ Card”) (For India Only) Watches paid channels by inserting your TV Viewing Card (“CI or CI+ Card”) into the COMMON INTERFACE slot. The 2 CI card slots may not be supported depending on the model. Turn the TV off to connect or disconnect a “CI or CI+ Card”.
  • Page 176 Connecting the “CI or CI+ Card” Connect the “CI or CI+ Card” to the COMMON INTERFACE slot as shown in the image below. Connecting the “CI or CI+ Card” via COMMON INTERFACE slot Only for models with Common interface slot. Connect the “CI or CI+ Card”...
  • Page 177 To watch paid channels, the “CI or CI+ CARD” must be inserted. • Samsung TV follow up CI+ 1.4 standard. When Samsung TV display the pop-up message, it may happen due to CI + 1.4 Version inconsistency. If you have a problem, please contact Samsung Service Centre.

  • Page 178: Teletext Feature

    To exit from the Teletext feature, On the Samsung Smart Remote: Press the TTX/MIX button on the pop-up list until a live TV programme appears. On the Standard Remote Control: Press the / TTX/MIX button on the remote control until live TV appears.
  • Page 179 6 Index: Displays the index (contents) page at any time while you are viewing Teletext. 1 Sub Page: Displays the available sub-page. 0 List/Flof: Selects the Teletext mode. If pressed during LIST mode, switches the mode to List save mode. In List save mode, you can save a Teletext page into a list using the 8 (Store) button.
  • Page 180 6 SETTINGS Index: Displays the index (contents) page at any time while you are viewing Teletext. 1 PRE-CH Sub Page: Displays the available sub-page. 0 SOURCE List/Flof: Selects the Teletext mode. If pressed during LIST mode, switches the mode to List save mode. In List save mode, you can save a Teletext page into a list using the 8 (CH LIST) button.
  • Page 181 4 AD/SUBT. Depending on the model or geographical area. Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the screen, press it again. For normal display, press it once again. 9 RETURN Hold: Holds the display at the current page, in the case that there are several secondary pages that follow automatically.

  • Page 182: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions Recording may not be supported depending on the model or geographical area. •...
  • Page 183 • If the Sleep Timer Auto Power Off has been set, the TV will override these settings, continue to record and turn off after the recording has ended. – (left directional button) Settings All Settings General & Privacy System Manager Time Sleep Timer Try Now...

  • Page 184: Supported Broadcasting Audio Options

    Supported broadcasting audio options Check the supported broadcasting audio options. Audio Type Dual Sound Default Mono Mono Automatic change A2 Stereo Stereo Stereo, Mono Automatic change Dual Dual Dual II Dual I Mono Mono Automatic change Stereo Mono, Stereo Automatic change NICAM Stereo Mono, NICAM...

  • Page 185: Read Before Using Apps

    • If you want to download new apps using Apps, first sign in to your Samsung account. • Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, certain features, applications and services may not be available on all devices or in all territories. Visit https://www.samsung.com for more information on specific device information and content availability.

  • Page 186: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. • File download is not supported. • The Internet function may not be able to access certain websites, including websites operated by certain companies. • The TV does not support playback of flash videos. •...
  • Page 187 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).

  • Page 188: Read Before Playing Photo, Video Or Music Files

    • Certain files, depending on how they are encoded, may not play on the TV. • Certain files are not supported on all models. • The DivX and DTS codecs are not supported by the Samsung TV models released in 2024. - 188 -...
  • Page 189 Supported subtitles Subtitle formats Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Video formats with subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...
  • Page 190 Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 16320 x 12240 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 *.heic HEIF 16320 x 12240 The MPO format is supported partly. The HEIF format is may not be supported depending on the model or geographical area. HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or height.
  • Page 191 Supported video codecs (QLED TV(except for Q6*D/QE1D/Q7*D Series)/The Frame/S8*D/ S9*D/DU9 Series) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) *.avi 4096 x 2160: 60 H.264 BP/MP/HP 4096 x 2160 *.mkv 1920 x 1080: 120 *.asf 4096 x 2160: 60 HEVC (H.265 - Main, 4096 x 2160...
  • Page 192 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 193 Supported video codecs (Q7*D Series, 85DU8 Series) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) H.264 BP/MP/HP *.avi 4096 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, *.mkv 1920 x 1080: 120 Main10) *.asf Motion JPEG 3840 x 2160...
  • Page 194 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 195 Supported video codecs (Q6*D/QE1D Series (except for 32Q6*D Series)/DU8 Series (except for 85DU8 Series)) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) H.264 BP/MP/HP 4096 x 2160 *.avi HEVC (H.265 - Main, *.mkv 4096 x 2160 Main10) *.asf Motion JPEG...
  • Page 196 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 197 Supported video codecs (DU7 Series, 32Q6*D Series) File Bitrate Container Video codecs Resolution Frame rate (fps) Audio codecs format (Mbps) *.avi 3840 x 2160: 30 H.264 BP/MP/HP *.mkv 1920 x 1080: 60 3840 x 2160 *.asf HEVC (H.265 - Main, Main10) *.wmv Dolby Digital...
  • Page 198 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...
  • Page 199 Supported video codecs (QN800D Series) Bitrate File format Container Video codecs Resolution Frame rate (fps) Audio codecs (Mbps) 4096 x 2160: 60 *.avi H.264 BP/MP/HP 4096 x 2160 1920 x 1080: 120 *.mkv *.asf 7680 x 4320: 60 HEVC (H.265 - 7680 x 4320 Dolby Digital Main, Main10)
  • Page 200 Supported video codecs (QN900D Series) Bitrate File format Container Video codecs Resolution Frame rate (fps) Audio codecs (Mbps) 4096 x 2160: 60 *.avi H.264 BP/MP/HP 4096 x 2160 1920 x 1080: 120 *.mkv *.asf 7680 x 4320: 60 HEVC (H.265 - 7680 x 4320 Dolby Digital Main, Main10)
  • Page 201 Other restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. • Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. •...

  • Page 202: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...

  • Page 203: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p This function may not be supported depending on the model. If Input Signal Plus is set to Off Colour Depth / Frame rate (fps) Chroma...

  • Page 204: Resolutions For Input Signals Supported By 8K Models

    Resolutions for Input Signals supported by 8K models (QN7**D Series or higher) Check the resolutions for input signals supported by 8K models (QN7**D Series or higher). If Input Signal Plus is set to Off Colour Depth / Frame rate (fps) Chroma RGB 4:4:4 YCbCr 4:4:4...

  • Page 205: Supported Resolutions For Freesync (Vrr)

    Supported Resolutions for FreeSync (VRR) Check the supported resolutions for the FreeSync (VRR) signal. When Game Mode is set to or Auto, the FreeSync (VRR) function is activated. FreeSync (VRR) is only available in select models. For models that support FreeSync (VRR), refer to "Using FreeSync". This function may not be supported depending on the model.
  • Page 206 • Only models that support 240 Hz are supported. Horizontal Vertical Resolution Clock frequency frequency frequency Display format SCAN (Dots x lines) (MHz) (KHz) (Hz) 1920 x 1080 240 Hz 291.587 606.500 progressive 2560 x 1080 240 Hz 291.544 793.000 progressive 3840 x 2160 240 Hz...

  • Page 207: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolutions are 3840 x 2160 @ 60 Hz (UHD models) and 7680 x 4320 @ 60 Hz (QN7**D Series or higher).
  • Page 208 VESA DMT Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...
  • Page 209 VESA CVT Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 2560 x 1440 60 Hz 88.787 59.951 241.500 + / - 2560 x 1440 120 Hz 192.996 119.998 497.750 + / - The resolution may not be supported depending on the model.

  • Page 210: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the resolutions supported for video signals. CTA-861 Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i...
  • Page 211 Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 4096 x 2160 24 Hz 54.000 24.000 297.000 + / + 4096 x 2160 30 Hz 67.500 30.000 297.000 + / + *4096 x 2160 50 Hz 112.500...

  • Page 212: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth • Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone may not be available, depending on the environment.) •...

  • Page 213: Suffix : Parental Rating - Thailand Only

    Suffix : Parental Rating - Thailand only Alphabet Icon Description Allow All The broadcated rating value is not classified Preschool Content suitable for preschool aged children 3-5 years old Children Content suitable for children between 6–12 years old General Content suitable for general audiences PG 13 Content suitable for people aged 13 and above, but can be watched by those who are under the recommended age if parental guidance is provided...

  • Page 214: Licences

    Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com) This licence may not be supported depending on the model or geographical area. This licence may not be supported depending on the model or geographical area. Please refer to the samsung.com website for detailed information regarding FreeSync.

  • Page 215: Troubleshooting

    Troubleshooting The following are troubleshooting solutions for each problem. Picture Issues When the TV has trouble with the picture, these steps may help resolve the problem. The screen is flashing or has become dark If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Brightness Optimisation,...

  • Page 216: The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear

    The picture is not bright, or the picture colours do not look clear If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimisation, Energy Saving Solution. • (left directional button) Settings All Settings Picture Expert Settings Reset Picture...

  • Page 217: The Tv Automatically Turns Off By Itself

    The TV automatically turns off by itself If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. •...

  • Page 218: The Tv Remains On Or Does Not Turn On Automatically

    The TV remains on or does not turn on automatically. If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or your skin colour is similar to the surrounding shading, the motion sensor may not work properly.

  • Page 219: The Tv Image Does Not Look As Good As It Did In The Store

    Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more information, contact your service provider. When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not work or the image quality may be poor.

  • Page 220: There Is A Dotted Line On The Edge Of The Screen

    There is a dotted line on the edge of the screen. Change Picture Size 16:9 Standard. • (left directional button) Settings All Settings Picture Picture Size Settings Picture Size Try Now Change the output resolution of your external device. The picture won’t display in full screen. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content.

  • Page 221: Sound And Noise Issues

    Sound and Noise Issues When the TV has difficulties with sound, these steps may help resolve the problem. How can I connect an audio device to the TV? The connection method may differ depending on the audio device such as HDMI (eARC/ARC), Optical, Bluetooth and Wi-Fi.

  • Page 222: The Speakers Are Making An Odd Sound

    The speakers are making an odd sound. Sound Test. • (left directional button) Settings Support Device Care Self Diagnosis Sound Test Try Now Make sure that the audio cable is connected to the correct audio output connector on the external device. For antenna or cable connections, check the Broadcast Signal.

  • Page 223: The Sound Is Not Heard Clearly

    I want to turn the TV and audio device off and on at the same time. When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model.

  • Page 224: Channel And Broadcast Issues

    Channel and Broadcast Issues When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. "Weak or No Signal" displayed in TV mode or cannot find channel. Make sure that the external device is connected securely and turned on. Move to Connected Devices to switch to other input sources.

  • Page 225: External Device Connectivity Issues

    External Device Connectivity Issues When the TV has difficulties connecting to external devices such as a PC, game console or mobile device, these steps may help resolve the problem. The "Mode Not Supported" message appears. Adjust the output resolution of the external device to a resolution supported by the TV. The video is OK but there is no audio.

  • Page 226: No Screen Appears When Connecting The Tv To An External Device

    No screen appears when connecting the TV to an external device. For more information about how to connect an external device, run Connection Guide. • (left directional button) Connected Devices Connection Guide Try Now Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input sources.

  • Page 227: Network Issues

    Network Issues When the TV has difficulties connecting to the network, these steps may help resolve the problem. Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network. (left directional button) Settings Support Device Care Self Diagnosis...

  • Page 228: Anynet+ (Hdmi-Cec) Issues

    Anynet+ (HDMI-CEC) Issues When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. What is Anynet+? You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have the connected device turn on or off when you turn the TV on or off.

  • Page 229: The Message "Connecting To Anynet+ Device

    I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together. To turn off the Anynet+ function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device.

  • Page 230: Remote Control Issues

    The remote control does not work. The connection between the remote control and the TV may be lost. Point the Samsung Smart Remote at the front of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 231: Recording Issues

    This function may not be supported depending on the model or geographical area. Cannot record videos received from an external device or Samsung TV Plus. The recording function is only available for digital broadcast channels received by the TV. You cannot record videos...

  • Page 232: Apps

    To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung account. If these settings were not configured during the initial setting process, you can configure Smart Hub settings by running Apps from the Home Screen.

  • Page 233: Media Files

    Media Files When files don't play, this may help resolve the problem. Some files are interrupted during playback. This problem may occur with unsupported files or high-bitrate files. Most files can be played back, but some files may not play smoothly. Some files can't be played.

  • Page 234: Voice Assistant Issues

    Voice Assistant Issues When the Voice Assistant isn't working, these steps may help resolve the problem. The microphone is off. Turn on the microphone switch at the bottom of the TV. Each time the switch is turned on or off, the screen displays a pop-up window showing whether the microphone is turned on or off.

  • Page 235: Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer

    The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV. Point the Samsung Smart Remote at the front of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 236: Other Issues

    Other issues Use these procedures to resolve other issues that may occur in relation to the product. The TV is hot. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use.

  • Page 237: The Tv Is Making A Popping Noise

    For details on how to attach the stand, refer to the Unpacking and Installation Guide. To remove the stand, follow the attachment steps in reverse order. The Unpacking and Installation Guide can be downloaded from the Samsung Electronics website at https:// www.samsung.com/support/.

  • Page 238: Diagnosing Tv Operational Issues

    Diagnosing TV operational issues You can diagnose issues with your TV and Smart Hub and run reset functions. Self Diagnosis (left directional button) Settings Support Device Care Self Diagnosis Try Now Check whether the product is displaying images and playing sounds normally. Check whether modules and sensors are working normally.
  • Page 239 • Smart Hub Connection Test Check the network connection. • Wi-Fi Check whether the Wi-Fi module is working normally. The result may appear to be a failure if there is no available access point (AP) in the vicinity. • Bluetooth Check whether the Bluetooth module is working normally.

  • Page 240: Cannot Select Broadcast Signal In Self Diagnosis

    Device Care Self Diagnosis Broadcast Signal Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements and Smart Hub applications. • (left directional button)

  • Page 241: Getting Support

    Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung Service Centre or the Samsung website.

  • Page 242: Accessibility Guidance

    You can see the description of the buttons on the Samsung Smart Remote or Remote Control. The Samsung Smart Remote or Remote Control may not be supported depending on the model or geographical area. Orientation of the Samsung Smart Remote or Remote Control Hold the remote control with the buttons facing towards you.
  • Page 243 • If you press the button and then select the numeric/colour button and press the down directional button, while viewing a programme, the Recordings, Schedule Manager, Timeshift, Stop (when Record or Timeshift is running), Info, red, green, yellow and blue options appear. Record Timeshift may not be supported depending on the model or geographical area.

  • Page 244: Using The Accessibility Menu

    • Samsung Smart Remote / Remote Control On the Samsung Smart Remote or Remote Control, there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume button. Press and hold...
  • Page 245 Voice Guide to give you voice input and voice output. You can use the Samsung Smart Remote but the TV must be connected to the network. To speak a command, press and hold the button (located near the top right of the Samsung Smart Remote,...
  • Page 246 Learning about the Accessibility menu functions • Voice Guide Settings This function works on every screen on the TV and when turned on verbally tells you what the TV's current settings are and verbally provides details about the programme you are watching. For example, it tells you the selected volume and the current channel and gives you programme information.
  • Page 247 • Zoom Menu and Text You can enlarge important elements on the menu such as the names of programmes. • Greyscale You can change the colour of the TV screen to black and white to sharpen blurred edges caused by colours. Greyscale is on, some Accessibility...
  • Page 248 • Menu Learning Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. • Subtitle Settings You can view the subtitle in programmes that provide broadcast subtitles. When watching a channel on an external device such as set-top box and cable box, turn on the subtitle function on the device.

  • Page 249: Using The Tv With Voice Guide On

    Select button. • (Channel) button Of the two buttons that protrude from the centre of the Samsung Smart Remote or Remote Control, the right one is the (Channel) button. Push up or pull down the (Channel) button to change the channel.
  • Page 250 (Volume) button on the left to change the volume. Every time you change the volume, the new volume level will be announced. Of the two buttons that protrude from the centre of the Samsung Smart Remote or Remote Control, the left one is the (Volume) button.

  • Page 251: Using The Guide

    When you want to know the programme information for each channel while watching a broadcast programme, press the (Channel) button on the Samsung Smart Remote or Remote Control. Use the directional buttons to view the programme information. You can see the daily programme schedules for each broadcaster and programme information in the Guide. You can select programmes to schedule for viewing or recording.
  • Page 252 When you open the Guide, a table grid of channels and programmes is displayed. In the top rows, the selected filter type and the time are shown. Each row has a channel name on the left and programmes on that channel on the right.
  • Page 253 • Edit Recording Time You can change the start and end times of scheduled programme recordings. This function may not be supported depending on the model or geographical area. • Schedule Viewing You can schedule the viewing of a broadcast scheduled programme. •...

  • Page 254: Using Schedule Viewing

    Guide screen appears. • Cancelling a scheduled viewing from Schedule Manager or Recordings 1. On the Samsung Smart Remote, press the button. 2. Use the directional buttons to move to the control pad. 3. Press the Select button to open Schedule Manager or Recordings.

  • Page 255: Using The Channel List

    • Samsung TV Plus While the TV is connected to the network, you can watch popular programmes or highlights for each theme through a virtual channel at any time. As in a general channel, it provides the daily programme schedules of Samsung TV Plus.
  • Page 256 • Favourites Displays *Favourites, *My List 1 My List 4 Favourites 1 Favourites 5. Use the up and down directional buttons to move between the lists of favourites. Highlight the one you want, and then press the Select button. The channel list will now show only the channels in this list.

  • Page 257: Recording

    Recording Recording a programme to an external hard drive connected via USB. This function may not be supported depending on the model or geographical area. Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions".
  • Page 258 Recording the programme you are watching To display a menu for recording a programme or starting the Timeshift function, press the button twice or press button, and then press the Select button while watching the programme. You can select the following functions on the menu: •...
  • Page 259 Viewing recorded programmes On the Samsung Smart Remote, press the button. Use the directional buttons to move to the control pad. Select either Schedule Manager Recordings to access the Recording & Schedule Manager screen. To play a programme, use the up and down directional buttons to move between programme titles. Press the Select button to play the programme or press the right directional button to move to a list of options.

  • Page 260: Using Smart Hub

    Use a variety of Smart Hub content offered by your Samsung TV. Some Smart Hub services are for pay services. To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung account.
  • Page 261 Play games from the TV screen by connecting a Controller to the TV. Configure settings to optimise the Controller and audio device for playing games. This function may not be supported depending on the model or geographical area. For more information, refer to "Using Samsung Gaming Hub". • Home View a variety of TV programmes.

  • Page 262: Launching The User Guide

    Open User guide You can view the embedded User guide containing information about your TV's key features. Alternatively, you can download a copy of the User guide from Samsung's website (https://www.samsung.com). Words in blue (e.g., Internet) indicate a menu item.

  • Page 263: Using Bixby

    Using Bixby Set Voice Assistant to Bixby. A guide to using Bixby to control your TV. To use Bixby, your TV must be connected to the network and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.

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