Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Instructions about the WEEE Installation What’s included Installation requirements Before you start The basics Laundry guidelines Operations Control panel Simple steps to start Auto cycles Manual cycles Maintenance...
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
Page 5
5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. 6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
Page 6
Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. Plug the power cord into a wall socket that meets local electrical specifications.
Page 7
Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung Customer Service. • Failure to do so may result in electric shock or fire.
Page 8
• In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it. Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.
Page 9
Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For more information on safe disposal and recycling, visit our website www.samsung.com or contact our Helpline numbers on the last page. 10 English WA5700JS-03517N-03_EN.indd 10...
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. English 11 WA5700JS-03517N-03_EN.indd 11...
Page 12
Installation 01 Door 02 Built-in sink 03 Lint filter (Rear) 04 Lint filter (Front) 05 Tub 06 Water Jet 07 Levelling feet 08 Water hose (Cold) 09 Water hose (Hot) * 10 Control panel 11 Detergent drawer 12 Side handle * 13 Grounding lead * 14 Drain hose NOTE...
Installation requirements Electrical supply and grounding Drain • Make sure the drain hose is not clogged. WARNING • We recommend a standpipe in height • AC 240 V / 50 Hz (Malaysia), AC 220 of 90-100 cm. The drain hose must be V / 60 Hz (Philippines) fuse or circuit connected through the hose clip to the breaker is required.
Page 14
Installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) •...
Page 15
3. When levelling is complete, tighten the nuts (B) if provided (some models may not have the nuts). WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. STEP 3 Connect the water hose Connect the water hose to the water tap.
Page 16
Installation 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
Page 17
WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
Page 18
Installation STEP 4 Position the drain hose General type 1. Press and hold down the joint ring, and insert it into the drain hose. 2. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible.
Page 19
Pump type 1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring. NOTE • The position (side or rear) of the drain outlet depends on the model. • Availability of the hose cap depends on the model.
Page 20
Installation CAUTION • Do not exceed 3 m (*) for the total length of extended hoses. • Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor. • Do not run the drain hose under the bottom of the machine.
Before you start The basics Prewash (Water Jet & Built-in sink) CAUTION Do not abuse Water Jet. Excessive use of Water Jet increases water consumption. • • When running water to the tub, do that gently. Otherwise, water may overflow the tub. Water Jet and Built-in sink help you hand- wash before the washing machine starts operation.
Page 22
Before you start Detergent drawer To add a laundry-specific detergent, follow these steps: 1. Open the door then the Built-in sink to reveal the tub. 2. Locate the detergent drawer, and slide it open. 3. Apply powder detergent as recommended by the manufacturer. Do not exceed the max line that is marked on the wing distributor.
Page 23
Child Lock Child Lock is designed to prevent accidents by children or infants, such as drowning. 1. Press Power. 2. To activate the Child Lock, hold down Rinse and Power Spin simultaneously for 3 seconds. The indicator blinks. 3. To deactivate the Child Lock, hold down Rinse and Power Spin simultaneously for 3 seconds.
Before you start Laundry guidelines Checkpoints • Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel. Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with •...
Page 25
STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Colour: Separate whites from colours. • Size: Mixing different-sized items together in the tub improves the washing performance. •...
Page 26
Before you start CAUTION Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quilets) in water before you run a cycle. • Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
Page 27
STEP 5 Determine the load capacity Make sure the laundry does not exceed the plastic area (A) in the figure on page 26. Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
Operations Control panel Displays the remaining time of a cycle, or the information code when a problem occurs. Child Lock Child Lock is used to prevent children from accidents such as drowning in the tub, and remains active after the machine restarts. To 01 Display cancel the Child Lock, deactivate it.
Press to stop or resume operation. To change the cycle sequence, 08 Start/Pause press once to stop operation, and then change the sequence. To resume operation, press again. 09 Cycle Panel Choose one that best suits your needs. Simple steps to start 1.
Operations Auto cycles Cycle Description • Select this for most fabrics including cottons, liners, and Fuzzy normally soiled garments. Quick • Select this for less soiled clothes in reduced time. • With this selected, the washing machine adds a soaking Soak process in advance of the main cycle.
Manual cycles You might want to use a single cycle to wash less soiled clothes. For example, you can run the Wash cycle once for nightwear. 1. Press Power to turn on the washing machine. 2. Press Wash/Rinse/Power Spin to run the individual cycle to your needs. The duration or count of each cycle can be adjusted by pressing the applicable button as many times as needed.
Maintenance Cleaning Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco Tub Clean reminder • indicator reminds you of cleaning the tub when necessary. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the Eco Tub Clean cycle.
Page 33
Pump filter (applicable models only) 1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove. 2. Clean the filter with running water and a soft brush. 3. Reinsert the filter, and turn clockwise until it locks into position.
Page 34
Maintenance Mesh filter 1. Use pliers to pull out the mesh filter from inside the water inlet as shown. 2. Use a soft brush to clean the filter with running water. 3. Reinsert the filter. Make sure it is tightened against water leaks. 34 English WA5700JS-03517N-03_EN.indd 34 2017-02-14...
Page 35
Detergent drawer 1. Open the door and then the Built-in sink to reveal the detergent drawer. 2. Slightly lift up the front edge of the drawer, and then slide it open. 3. Remove the wing distributor (A) and rinse cap (B) from the drawer. 4.
Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure you use rated power for the product. • Does not turn on. • Make sure the power cord is completely plugged in. •...
Page 37
Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object.
Page 38
Troubleshooting Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
Page 39
Excessive suds collect in recesses and can cause foul odours. Has odours. • Run cleansing cycles to sanitize periodically. Dry the washing machine interior after a cycle has finished. • If a problem persists, contact a local Samsung service centre. English 39 WA5700JS-03517N-03_EN.indd 39 2017-02-14 2:50:04...
Page 40
Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness. •...
Page 41
Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. When position of the clutch can't be detected. • If the information code remains, contact a customer service centre.
Page 42
“Ub” check message will be shown in the display. If any information code keeps appearing on the screen, contact a local Samsung service centre. 42 English WA5700JS-03517N-03_EN.indd 42...
Specifications Specification sheet Top loading washing machine Type WA90J571*** WA10J571*** WA12J571*** WA13J571*** Max load (kg) 10.0 12.0 13.0 Washing Power consumption (W) Spin W610 x D675 x W610 x D675 x Dimensions (mm) W610 x D675 X H1105 H1050 H1075 Net weight (kg) 41.0 42.0...
Page 44
QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1800 40 SAMSUNG INDIA www.samsung.com/in/support (1800 40 7267864) (Toll-Free) NEPAL 18000910113 www.samsung.com/in/support 0961-2300300 BANGLADESH www.samsung.com/in/support 0800-0300300 (Toll free) 0117540540 SRI LANKA www.samsung.com/support 0115900000 DC68-03517N-03 This product is RoHS compliant. WA5700JS-03517N-03_EN.indd 44...